Riviera River Cruises Guide to Group Bookings

Guide to group bookings We had the most amazing time. The ship was fantastic as was the food, and the crew were exceptional!

Mr and Mrs Parsons - The Blue Danube

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Discover a world of benefits when booking a group with us of the best ways to increase your agency sales is to O ne develop a business plan that includes working with group

leaders, or be your own group leader by prospecting and promoting a cruise that you will escort personally.

Here’s a great way to start: •

Affinity Groups

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Local Clubs

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Senior Centers

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Faith Based Groups

Let them know the benefits of travelling together and the shared lifetime experiences that will be formed.

Why book a group with us?

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Competitive pricing

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Luxurious ships at an exceptional value

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Designated solo cabins and solo departures

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Guaranteed staterooms with flexible booking categories

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No initial deposit to hold space

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Free tour conductor bed for every 10 passengers booked

Riviera Group perks # of paying passengers

Tour conductor bed earned

Riviera group perk

10-19 paying passengers

1 TC

Choice of 1 cabin amenity

20-29 paying passengers

2 TC

Choice of 1 cabin amenity 1 hour cocktail party

30-39 paying passengers

3 TC

Choice of 1 cabin amenity 1 hour cocktail party €50 Ship Board Credit per person

40 or more paying passengers

4 TC

Choice of 1 cabin amenity 1 hour cocktail party €100 Ship Board Credit per person

www.rivierarivercruises.com

1-888-838-8820

Tell your groups about our bestsellers The Blue Danube Vienna, Budapest & Salzburg

Rhine Cruise To Switzerland

8 DAYS Soak up all that Europe’s most cultured river has to offer, featuring Baroque architecture and medieval cities.

Take in some of the most breathtaking views, such as the spectacular Rhine Gorge, the beautiful Black Forest and the majestic Swiss alpine peaks.

Budapest extension also available

Switzerland extension also available

The Douro, Porto & Salamanca

Burgundy, The River Rhône & Provence

8 DAYS Explore what is possibly Europe’s most undiscovered river through the stunning Douro Valley, dotted with charming villages, age-old traditions and wonderful wines.

8 DAYS

8 DAYS Enjoy the scenic wine regions in the south of France, from lush terraced vineyards and sun-baked hills, to dramatic rugged gorges and medieval towns.

Lisbon extension also available

For full details of our river cruise itineraries, please refer to our brochure or visit our website.

So much is included in the price •

Beautifully appointed cabins and suites with spectacular river views

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Exceptional cuisine with open seating and open dining

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Fascinating tours and excursions with expert guides, cruise directors and concierges in every port

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Complimentary room service continental breakfast, coffee, tea and water in your cabin, plus free Wi-Fi

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Our professional crew is on call 24/7 to make your trip more enjoyable

Email: groups@rivierarivercruises.com

1-888-838-8820

Discover Europe with our finest fleet of ships

Our cabins and suites are among the largest and most comfortable found on any river cruise vessel, equipped with all the high-quality amenities you would expect from a top hotel. Our largest suite measures a generous 323 square feet. Each cabin has an en-suite bathroom and shower, thick fluffy towels and complimentary toiletries, plus there’s air conditioning and heating, a small desk, flat-screen TV, hairdryer, safe, telephone and free WI-FI. Free bottled water is replenished daily, and there are amenities for making coffee and tea in the room.

Deck Plan – MS Robert Burns Diamond Deck (Upper Deck)

335 333 331 329 327 325 323 321 319 317 315 313 311 309 307 305

303 301

334 332 330 328 326 324 322 320 318

304 302

Souvenir Shop Travel Desk

Bistro 316 314 312 310 308 306

Lift

Panorama Lounge

Bar

Reception

Ruby Deck (Middle Deck)

237 235 233 231 229 227 225 223 221 219 217 215 213 211 209 207 205 203 201

WC

Restaurant 236 234 232 230 228 226 224 222 220

218 216 214 212 210 208 206 204 202

Kitchen

Lift

115 113 111 109 107 105 103 101

Fitness

Hair116 114 112 110 108 106 104 102 dresser

Deluxe Balcony Suite 269sq.ft

Superior Suite 247sq.ft

Superior Stern Suite 247sq.ft

Wellness

Emerald Deck (Lower Deck)

Lift

Diamond Deck Suite 183sq.ft

Ruby Deck Suite 183sq.ft

For full information on all ships, including deck plans, please visit our website. *Based on two people sharing

www.rivierarivercruises.com

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Emerald Deck Suite 172sq.ft

Become a Preferred Travel Partner S

tarting this year, Riviera River Cruises will only accept North American bookings from Travel Advisors. Consumers that contact us directly will be referred to book with an advisor or, if they don’t have one, the booking will be turned over to a local advisor that is a Preferred Travel Partner with us.

If you haven’t already done so, you’ll need to register your Travel Agency and complete our Travel Advisor Academy to benefit from this great way of connecting with new clients.

Agency registration www.rivierarivercruises.com/agency

Complete our Travel Agent Academy Once registered, login to the agent portal and follow our e-learning to find out more.

Pre & Post Travel Arrangements: Also starting this year, Riviera River Cruises will work with Travel Advisors on pre and post travel arrangements for their clients. We have negotiated some of the best rates available between the U.S. and Europe. Advisors will be able to arrange flights, hotels, travel insurance and more, all during the same booking process.

For all pre and post cruise bookings solutions Call: (888) 689-0054 or visit www.rivierarivercruises.com/pre-post-travel

www.rivierarivercruises.com

1-888-838-8820

Meet our team dedicated Reservations Team and O urRegional Sales Directors are always

available to support your group booking and provide you with any further information or services you may need.

Our friendly reservations team are standing by to take your call

1�888�838�8820

Marilyn Conroy Executive Vice President

Cell: (954) 655�7883

Bruce Metzendorf

Regional Sales Director, Northeast & Midwest USA and Canada

Cell: (516) 521�8680

marilyn.conroy@rivierarivercruises.com

Chris Barker

bruce.metzendorf@rivierarivercruises.com

Reservations Manager chris.barker@rivierarivercruises.com

Ryan McVinnie ryan.mcvinnie@rivierarivercruises.com

Suzanne Williams suzanne.williams@rivierarivercruises.com

Merle Twigg merle.twigg@rivierarivercruises.com Our lines are open 9am - 7pm EST Monday - Friday or email us at: groups@rivierarivercruises.com

Booking conditions

Payment and cancellation terms

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Name changes are accepted without penalty until 30 days prior to departure. Inside 30 days is a $50 per person change fee.

Payment conditions:

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Except for cancellation fees, all bookings are subject to the terms and conditions as listed in our brochure and our website: www.rivierarivercruises.com/docs/ terms

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$400 per person non-refundable deposit – within eight weeks of initial cabin block

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Balance due – at least 91 days prior to departure

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Group space can be held without deposit for eight weeks. At that time a $400 per person deposit is required to hold the space. We ask you to call in deposits as they are received. After that, bookings can be added on a space available basis. When making bookings or payments with our cruise specialists, please refer to your group confirmation number and mention that you are holding a group space.

Cancellation conditions: •

From deposit to 91 days prior to departure – $400 per person deposit

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From 90 to 61 days prior to departure – 50%

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From 60 to 31 days prior to departure – 75%

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From 30 to 16 days prior to departure – 85%

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From 15 days or less prior to departure – 100%

www.rivierarivercruises.com

1-888-838-8820