The Ritz-Carlton, Toronto Sustainability & Wellness Practices 2023

SUSTAINABILITY WELLNESS

SUSTAINABILITY

REDUCE

SINGLE USE PLASTIC

• No plastic straws

• Kitchen grows own herbs

• Residential Amenities to replace single use bathroom amenities

• Infused water in the lobby

• 100% recyclable glass water bottles in outlets, banquet & Club floor rooms

ENERGY CONSUMPTION

• All motors are of VFD’s

• Team training to turn off unnecessary lights

• HVAC systems set on schedules

• Most of our light bulbs are LED

• Ozone system in laundry to reduce water temperature and chemical usage for washers

WATER CONSUMPTION

• Low flow shower heads and aerators in all guest rooms

• Linen conservation programs for linen and towels.

• Waterless urinals in employees’ restrooms

SINGLE USE ITEMS

• Compostable cups / dispensers

• Recycle key packets

• Reusable headsets at the gym

• Limit condiments containers

• Security reusable ID card for visitors.

• Efforts to use more digital & soft copies

RECYCLE

• Bio-degradable packaging for turndown amenities on Club floors

• Collect and recycles Illy coffee pods in outlets

• Return wine and beer bottles

• Recycle glass water bottles

• Recycle fruits that are about to expire into syrups or cocktail garnishes

• Recyclable batteries

• New spa product packaging use less than 4% of plastic (required for pumps and bottle necks) and made of recycled and recyclable raw cardboard

• Separate recycled plastic, metal, light bulbs and food waste

• Recycling options are readily available in public spaces and guest rooms (sort waste in back of the house)

• Printed confidential information are shredded and sent for recycling

• Cooking oil recycled with 3rd party

GREEN ENERGY

DECREASE CARBON DIOXIDE

• Partner with water, beers and wines local suppliers

• Hybrid Hotel Car

• Electric cars charging stations

• E-bikes for guests to use instead of cars to get around the city

WASTE FOOD REDUCTION PROGRAM

DEEP LAKE COOLING (NO CHILLERS ONSITE)

USE STEAM CONDENSATE FOR HUMIDIFICATION

COMMUNITY

• “Clean the world” recycling and donation program has us collecting used single use bar soaps to recycle and re-purposed to those less fortunate

• Local community initiatives to improve environmental responsibility - clean-up local parks.

• Supporting Canadian sourced and seasonal food and beverage products

• Provide fair trade coffee supplier

• Certified as “greenkey” hotel for accomplishments made in environmental management and social responsibility

WELLNESS

SPA

• Heightened focus on mental health and relaxation

• Expansive lounge with an inviting and comfortable temperature

• Calming, neutral design and soothing music

• Extended operating hours to accommodate a variety of guest schedules & availability

• 16 treatment rooms, luxurious water facilities, steam rooms, dry saunas, aromatherapy vitality pools, coed & gender specific relaxation lounges

• Saltwater pool & Jacuzzi with natural light

• Full service spa with extensive treatment offerings and facilities

• Registered Massage Therapy, Body & Wellness Treatments, Facials & Nail Services

• Results focused treatments & products new myBlend program

• Option to experience treatment in the Spa or In-Room

• Sensory Experiences

• Sustainable Clarins & myBlend Products, both with green packaging

• Recycling program and reduction of single-use items

FITNESS

• Available 24 hours, 7 days a week

Personal Training and Pilates sessions provided by onsite preferred partnership

• In-room fitness equipment in our Ritz-Carlton suite or personalized for long stay guests

• Recycling program and reduction of single-use items

MENUS

LOCALLY SOURCED

HEALTHY OPTIONS FOR GUESTS OF ALL AGES

• Organic

• Detox beverages

• Vegan & Vegetarian

• Gluten free

SEASONAL

• Personalized healthy options besed on restaurant concpets available

• Product origin identified on our menus