The Ritz-Carlton, Toronto Sustainability Practices

TheRitz-Carlton,Toronto Sustainability

AGENDA

HOTEL

HOUSEKEEPING

CULINARY EPOCH RITZ BAR TOCA SPA

HOTEL SUSTAINABILITY ACTIONS

1. Hybrid Club Car 2. E-bikes for guests to use instead of cars to get around the city.

Removal of as many single use plastics as possible such as the condiments kits, packaging of tea

One key card per guest (standard), extras available upon request

We recycle: Skids, paper, glass, scrap metal, batteries, cardboard, plastic bottles, can, lightbulbs, used cooking oil

Return wine and beer bottles

Garbage compactor is picked up only when full, monitored by a sensor.

Deep lake cooling (no chillers onsite)

All guestroom (+ garage) lights bulbs are LED

HVAC systems set on schedules to run only when needed and cooling heating based on outside air temp

All motors are of VFD’s. 12. Use steam condensate for humidification 13. This year we had an energy goal to be 1% under 2019. We are currently 14% under 2019 January-August 2022- 2,845800 kwh 2019- 3,313800 kwh

GREEN KEY RATING

CULINARY SUSTAINABILITY ACTIONS

1. Rooftop garden

2. 2 Hydroponic gardens one in TOCA and one in Banquets that houses 3 levels and 5 to 7 types of micros greens and basil

It is fully enclosed and operates with a closed recycled water system energy efficient lighting and everything is fully recycled back to the grow house we are in partnership with as they are 35 km away from the hotel This reduces our foot print and constant waste of cardboard, plastic trays and soil going to the landfill

RITZ BAR SUSTAINABILITY ACTIONS

1. Paper straws – goal to eliminate all straws

2. Basil to garnish the drinks are from in-house garden located in TOCA’s kitchen

3. We sell only local beers and wines which supports local companies and decrease carbon dioxide emissions, since products do not have to travel long distance

4. Making syrups from the berries which are about to expire

5. Using dehydrator to control the waste of the fruits

SPA SUSTAINABILITY ACTIONS

1. Recycle plastic massage oil bottles

2. Give damaged sheets/linens to housekeeping to then give to shelters

3. myBlend products are housed in glass with pure aluminum caps, which makes them easily recyclable.

4. Less than 4% of the Derma range uses plastic, required for pumps and to reduce bottle necks. The brand is aiming for plastic neutrality. Its boxes are made of recycled and recyclable raw cardboard and presented without cellophane wrapping. Included with essential skincare products, mini Gua Sha in rose quartz also serve as spatulas.

LOSS PREVENTION SUSTAINABILITY ACTIONS

1. Moved from one time use plastic/fiber wrist bands to using a reusable ID card that can be reused and also programmed to specific access levels as required a win win.

2. Moved many of daily and monthly ledgers from a paper base to a digital base format

3. Incident Reports are typically all done digitally so we have significantly reduced our paper usage.

4. During regular patrols we are always working with engineering to assure that meeting, function and office space lights are off if not in use.

5. During regular patrols we are regularly informing engineering of any water leaks, steam leaks so they can be fixed quickly.

6. We are always using the shred it bins to recycle any paper we may receive or use.

7. Ordered recyclable batteries for our two way radios.

8. Looking at updating our CCTV system to comply with today’s standards that include less energy usage

SUSTAINABILITY

RECYCLE

REDUCE RECYCLE GREEN ENERGY COMMUNITY

• Bio-degradable packaging on our amenities such as turndown and welcome items

• No plastic straws

• Meeting, function and office space lights are off if not in use Deep lake cooling (no chillers onsite)

• All lights bulbs are led

• HVAC systems set on schedules to run only when needed and cooling heating based on outside air temp

• All motors are of VFD’s.

• Use steam condensate for humidification

• Low flow shower heads and aerators in all guest rooms

• Ozone system in laundry to reduce water temperature and chemical usage for washers

• Housekeeping collects and recycles our coffee pods

• Return wine and beer bottles

• Make syrups from the berries which are about to expire

• Use dehydrator to control the waste of the fruits

• Kitchen is fully enclosed and operates with a closed recycled water system energy efficient lighting and everything is fully recycled back to the grow house we are in partnership with as they are 35 km away from the hotel

• SPA - Less than 4% of the Derma range uses plastic, required for pumps and to reduce bottle necks.

• The brand is aiming for plastic neutrality. Its boxes are made of recycled and recyclable raw cardboard and presented without cellophane wrapping. Included with essential skincare products, mini Gua Sha in rose quartz also serve as spatulas.

• Recyclable batteries for our two way radios.

• 2 in Hydroponic gardens one in TOCA and one in Banquets that houses 3 levels and 5 to 7 types of micros greens and basil

• We sell only local beers and wines which supports local companies and decrease carbon dioxide emissions, since products do not have to travel long distance

• Hybrid Club Car

• E-bikes for guests to use instead of cars to get around the city.

• Clean the world recycling and donation program has us collecting used single use items that are still be offered in the hotel

• These are recycled and the products re-purposed to those less fortunate

• Local community initiatives to improve environmental responsibility - clean-up local parks