Your guide to
Bintan Resort Ferries Even though Bintan is less than an hour away by ferry, thereâ€™s no reason to not arrive in style. Sail in luxury on board Bintan Resort Ferriesâ€™ Emerald Class, a signature effort from Bintan Resort Ferries. The first-class treatment begins at Tanah Merah Ferry Terminal itself. After immigration, be ushered into the Emerald Lounge, a cosy, private space only for Emerald Class ticket holders. Enjoy complimentary tea and coffee from the cappuccino machine, as well as cookies and other light snacks while waiting for the ferry. There are also internet stations, televisions and daily newspapers to occupy the time. At boarding time, choose to walk along the jetty to the ferry or take a ride in the buggy catered specially for Emerald Class passengers. The spacious buggy is ideal for the elderly and for anyone else who may need
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assistance to get to the ferry. On the ferry, Emerald Class passengers get assigned seats. These 57 exclusive seats are roomy and comfortable and may be further partitioned into two sections to accommodate private functions. Enjoy breathtaking sea views from the open-deck of the ferries as well. Passengers can also indulge in complimentary refreshments served by friendly ferry attendants.
Content Page 2-3:
WARM WELCOME An introduction to the island and a map for easy reference
ACCOMMODATIONS Be it for a quick getaway, a honeymoon or a planned family vacation – Bintan Resorts caters to all accommodation needs
Page 12-13: GOLFING Bintan Island is a must-visit for any golf enthusiast with its four championship golf courses Page 14-17: NEW DEVELOPMENTS Check out these exciting new developments for a day of fun under the sun (or the night skies)! Page 18-20: TOURS Apart from activities within “Bintan Resorts”, there are also a multitude of tours to discover the rest of Bintan Island Page 21:
USEFUL INFORMATION Useful information on Bintan Resorts Bintan Resorts 1
Intro to Bintan Resorts â€œBintan Resortsâ€? refers to the entire northern coast of Bintan Island, Indonesia. Located just 50 minutes away from Singapore via high speed catamaran ferry, it is the ideal destination for a quick weekend getaway or a leisurely long-term stay. The catamaran ferries are operated by Bintan Resort Ferries (BRF), who have been servicing travellers to and from Singapore to Bintan since 1994, with operations currently being run from Tanah Merah Ferry Terminal. With at least 10 years of service under their belt, BRF prides itself as a committed operator in providing
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regular, safe, reliable and comfortable ferry services from Singapore to Bintan Resorts. As a prime vacation spot, Bintan Resorts continues to look for ways to upgrade its facilities for tourists. It recently expanded its portfolio so that it now includes eight resorts, four designer golf courses, pristine beaches, plenty of delectable restaurants, acclaimed spas and an increase in its broad spectrum of recreational facilities and attractions. Look out for the many up and coming attractions springing up within Treasure Bay and Lagoi Bay that promise endless opportunities of fun. Bintan Resorts 3
Style: Asian contemporary Built: 2000 Rooms: 113 guestrooms and suites Rating: Room Rates: From US$190++ for a superior twin room Address: Angsana Bintan, Jalan Teluk Berembang, Laguna Bintan, Lagoi 29155, Indonesia. Telephone: +62 770 693 111 Website: www.angsana.com/en/apindonesia-bintan
DINING OPTIONS: Lotus CafĂŠ Verandah Lobby Lounge Pantai Grill and Bar Destination Dining In-room Dining
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Angsana Bintan Angsana Bintan is a family friendly resort that also caters to the modern traveller looking for a stylish yet authentic local stay. Urbanites seeking a tranquil island vacation will love Angsana Bintan for its warm hospitality and breathtaking beachfront views overlooking the South China Sea. Nestled along the Tanjung Said Bay, the resort is a quick 10-minute drive from Bandar Bentan Telani Ferry Terminal and just 50 minutes by ferry from Singapore. Recreational and seasports facilities are complemented by the 18-hole Greg Norman-designed championship golf course and two tennis courts at the Laguna Bintan Golf Club. Marine wildlife lovers can discover more about the conservation efforts in Bintan within the in-house conservation lab, situated on Angsanaâ€™s own private beach. Head over to the Angsana Spa for a session of relaxation. Professionally trained therapists provide personalised treatments to invigorate the senses. Children below the age of 10 years will be well taken care of at the Kids Club, a fun and engaging venue for children.
Banyan Tree Bintan In a secluded bay in the northwestern tip of Bintan Island is Banyan Tree Bintan, a luxurious cluster of 64 lush villas that overlooks the South China Sea and is surrounded by dense tropical forest. Every villa is a tropical haven with a private pool, separate living area and lavish king-sized bed. A key highlight at every Banyan Tree resort is the awardwinning and indulgent Banyan Tree Spa. Well known for their treatments that revitalise and soothe wearied bodies, expect pampering therapies that combine Eastern traditions with Western techniques, as well as traditional massages that originated from Indonesia. Beyond just relaxing at a spa, Banyan Tree Bintan also offers activities such as a nature tour of the surrounding mangrove forests, guided bike tours, water sport activities and golf at an 18-hole championship course. As part of its strong conservation efforts, Banyan Tree Bintan also has a Marine Conservation Lab where guests can participate in restoring natural coral reefs. As part of the Banyan Tree Bintan experience, there are eleven different dining options, including Destination Dining that brings diners to spectacular locations, such as on oceanic rocks and at the 8th hole of the golf course.
Style: Traditional Balinese villas on stilts Built: 1996 Rooms: 64 villas Rating: Room Rates: from US$396++ for Seaview Villa Address: Jalan Teluk Berembang, Laguna Bintan Resort Telephone: +62 770 693 100 Website: www.banyantree.com/en/ ap-indonesia-bintan
DINING OPTIONS: Saffron Treetops The Cove In-Villa Dining Dinner on the Rocks Dinner at 8 Dinner of the Legend Massage of the Senses Fishermanâ€™s Table Blue Moon Kelong dining Bintan Resorts 5
Style: Indonesian-style Built: 1996 (as Hotel Sedona), renamed in 1999 Rooms: 470 guestrooms, suites and villas (413 guestrooms were revamped in 2011) Rating: Room Rates: From US$85nett for a deluxe room Address: Bintan Lagoon Resort, Jalan Indera Segara Site A12, Lagoi, Telok Sebong, Bintan, Kepri 29155, Indonesia. Telephone: +62 770 691 388 Website: www.bintanlagoon.com
Bintan Lagoon Resort
DINING OPTIONS: Kopi-O Café Miyako Orzo Ripples Verandah Haskell’s Café Mojo Café Terrace Lounge Karaoke Lounge Silk Rice
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Set amongst 300 hectares of beachfront gardens overlooking the South China Sea, Bintan Lagoon Resort (BLR) prides itself as the largest and longest operating resort on the island and is the only resort on the island with its own ferry terminal and direct ferry service. From Singapore, it takes a quick 75-minute ferry ride to reach the resort. Leisure seekers will be pleased to know that the resort offers up to 50 different activities for both water and land sports. Make a splash and ride the waves while jet-skiing or take a donut boat by the Pasir Panjang Beach for a highadrenaline rush. If you prefer to stay dry but still have a love for speed, try the all-terrain vehicle ride for an afternoon of fun as you maneuver through the jungle. Bintan Lagoon Resort is also home to two highly-acclaimed 18-hole golf courses designed by Jack Nicklaus and Ian Baker-Finch. With extensive meeting facilities and a variety of outdoor locations, BLR offers the perfect setting for MICE events. There are eight function rooms within the main resort building and clubhouse, as well as The Great Hall that can hold up to 1300 standing guests. Engage in productive meeting or corporate team building activities and indulge yourselves at The Kedaton Spa for fully body relaxation spa treatment & massage, using organic ingredients coupled with modern techniques and traditional therapies that help guests to rest and rejuvenate before heading back home.
Club Med Bintan Island Club Med Bintan Island is a well-loved family resort, voted as one of the top 25 hotels for Families on Trip Advisor’s Travellers’ Choice Awards. Set in a picturesque beachfront, the resort has 311 rooms designed with modernity and comfort in mind while paying homage to the traditional architecture. Enjoy the perfect getaway to re-energise your senses as Club Med offers a peace of mind with an allinclusive concept, taking care of all needs at one go – accommodation, food and beverages, activities and nightly entertainment – guaranteeing a stress-free holiday. For a fun-filled bonding session with your loved ones; indulge in endless activities for young and old, with archery, canoeing, beach volleyball, flying trapeze, para-sailing, yoga and more. Parents can rest easy at Club Med Bintan Island, knowing that their wards are safely supervised and entertained by trained G.Os (Gentil Organisateur). The signature children clubs at Club Med offer programmes to children aged 4 to 18 years old, and parents with children from 2 to 3 years old can opt for the Petit Club Med programme where children can enjoy making new discoveries and experiences during their time at the resort. While the children are well taken care of, indulge in Club Med Bintan Island’s Spa by Asmara for an hour or two of rest and rejuvenation. For exciting dining options, select between the main restaurant, Waterfall, for a sumptuous international buffet spread, or the al-fresco restaurant, The Terrace, occupying a beautiful view of the Club Med Bintan Island beachfront for intimate and romantic dinners.
Style: Modern Indonesian Built: 1997 Rooms: 311 Rating: Room Rates: from $609/pax for 3 night stay Address: Site A11, Lagoi, Bintan Island Telephone: +62 770 692 801 Website: www.clubmed.com.sg
DINING OPTIONS: The Terrace Restaurant Waterfall Restaurant Santai Bar The Matahari The Bagus The Panorama Bintan Resorts 7
Address: Jalan Panglima Pantar, Lagoi, Bintan Telephone: +62 770 692 505 Website: www.nirwanagardens.com
DINING OPTIONS: The Coffee Shop Dino Bistro Spice Restaurant The Poolside Pool Bar The Kelong Seafood Restaurant Calypso Floating Bar The Pub Mayang Sari Beach Hut La Luna Restaurant & Beach Bar Baan Aarya Thai Restaurant Rin Japanese Restaurant
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Nirwana Gardens Catering to every budget and holiday experience is Nirwana Gardens, a collective of five different hotels and resorts. Experience the Mediterranean spirit and warm Indonesian hospitality at Nirwana Resort Hotel that also provides a comprehensive line up of activities for guests that cater to diverse interests. For a reclusive weekend respite, the rustic Mayang Sari Beach Resort that is tucked into an alcove of Bintan Island is peaceful and offers spacious living quarters. Traditional, kampong-style colourful cabanas can be found at Nirwana Beach Club, giving the resort a village environment. Its main draw is the variety of thrilling sea sport activities at The Beach Club. Delight in a private getaway at Banyu Biru Villas, a cluster of 2-, 3- or 4-bedroom double-storey villas. Villas come fully furnished with kitchen, separate living room and barbecue facilities. Personal luxury can be found at the Indra Maya Pool Villa that has lavish villas poised on hills overlooking the sea. Each villa boasts an individual courtyard, living area and private swimming pool, as well as private golf buggy and hosts.
Swiss-Belhotel Lagoi Bay Ideally located in the prime area of Lagoi Bay, a highly anticipated commercial development area alongside the picturesque beachfront, Swiss-Belhotel Lagoi Bay opened its doors on 1 March 2015 offering a modern and comfortable stay for travellers seeking a home away from home. With Plaza Lagoi and Bintan Marketplace just a stoneâ€™s throw away from the hotel, dining and shopping needs are easily met. The rooftop at the 7th floor of the hotel provides an excellent spot for a leisurely afternoon. Bask in the sun to catch up on reading or take a dip in the infinity pool facing the majestic Lagoi Bay and beach. Leave your cares behind and unwind under the comforting touch of experienced spa therapists. Each spa session promises a refreshing experience like no others.
Style: Modern contemporary Built: 2015 Rooms: 195 guestrooms and suites Rating: International Room Rates: From US$105++ (Soft Opening rate) for a deluxe room Address: Swiss-Belhotel Lagoi Bay, Grand Lagoi, Jalan Gurindam Duabelas, Plot 27 & 29, Lagoi Bay, Bintan, Indonesia Telephone: +62 770 692 988 Website: www.swiss-belhotel.com
DINING OPTIONS: Swiss-CafĂŠ *Chadis Roof Top Bar & Grill *Swiss Deli *Killiney Kopitiam *Sports Bar *Nasi Padang In-room Dining *Will open by 1st quarter of 2016 Bintan Resorts 9
Style: Luxury tents Built: 2015 Rooms: 41 tent suites with modern luxuries Room Rates: From US$140 for a Lagoon View Tent Address: Jl. Raya Haji Km 01, Lagoi, Desa Sebong Lagoi, Kecamatan Teluk Sebong, Kepulauan Riau Telephone: +62 (0) 813 7103 9091 Website: www.adventureglamping.com
DINING OPTIONS: Bora Bora Beach Bar
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The Canopi Travellers yearning for the outdoors but aren’t able to leave behind the convenience of technology should look forward to this new resort in Bintan. The Canopi aims to reconnect tired city dwellers with nature and adventure in a truly unique experience. Already a popular concept in the States, The Canopi introduces ‘glamping’ (glamorous camping), which combines the comforts of modern living within a luxury tent with en suite bathroom. Situated in the developing area of Treasure Bay, guests can be sure to get lots of water-packed adventures right out their doorstep. Guided nature walks are available for the natural lover. Breathe in the fresh morning air and explore the species of flora and fauna within the nearby forests. For the more adventurous, buckle up for a bumpy ride on an All-Terrain Vehicle (ATV) or a motocross scrambler for off-road adventures. For those who would rather spend the day indoors, prepare to be pampered within the soon-to-open Spa Tent, where trained masseurs will help relieve muscle aches and joint pains.
The Sanchaya Luxury is defined by the meticulous attention to detail at The Sanchaya. The highly personal experience begins in Singapore. Guests can opt for a ride in The Sanchaya Yacht, a Cranchi 54 Fly that can accommodate up to eight people. Then, breeze through immigration at the private and express check-in lounge that provides a seamless arrival and departure experience. Estate Artisans then guide ferry guests from immigration to the resort. Overlooking a stretch of pristine white beach, the palatial estate comprises 21 villas and nine suites that incorporate design elements reflective of Southeast Asian culture. In each accommodation, luxury can be found in every component, including Egyptian cotton linen, bath and pillow menus, customised bathroom amenities and a selection of exclusive snacks, custom blended coffee and teas, all complimentary at each villa and suite’s maxi-bar. While each villa and suite is a haven for world-class relaxation, rejuvenate further at The Sanchaya Spa. The exquisite sanctuary offers indoor and outdoor treatment rooms and an array of traditional massage therapies. The spa has also developed unique essential oils that reflect the body’s seven sacred chakras. This personalised luxury is extended to the estate’s food and beverage offerings. All-day dining can be enjoyed at The Dining Room that uses market-fresh ingredients and home-churned butter. At Tasanee Grill, savour Bangkok street cuisine that takes on a modern twist. Wind down the evening with an in-house wine and cheese tasting at The Salon & Library’s Decanter room, or relax with a bespoke cocktail and other beverages at The Bar.
Style: Southeast Asian Built: 2015 Rooms: 21 villas and 9 suites Rating: Room Rates: from US$560++ for Junior Suite Garden View Address: Jalan Gurindam Duabelas, Plot 5, Lagoi Bay Telephone: +62 770 692 200 Website: www.thesanchaya.com
DINING OPTIONS: The Dining Room Tasanee Grill The Salon & Library The Bar Bintan Resorts 11
Golf Whether professional or amateur player, Bintan Island is a must-visit for any golf enthusiast with its four championship golf courses designed by world-renowned golf cup winners. BINTAN LAGOON GOLF CLUB offers two championsip 18hole golf courses on-site of Bintan Lagoon. Before a round, take a couple of swings of practice at the 31-bay driving range and practice putting green. Golfers looking for new professional equipment can stock up at the golf pro shop as well. Golf carts are easily rented and there are plenty of professonal caddies to assist. IAN BAKER-FINCH WOODLANDS COURSE (BINTAN LAGOON RESORT) Designed with the front nine holes snaking out from the resort and the back nine to the clubhouse. The main feature of this course is the large undulation of the natural landscape. Many of the greens are surrounded by steep slopes and mounds to create an amphitheater effect. It is known to entice, challenge and reward the golf enthusiasts. Come complete the five different tee locations to suit golfers of all abilities. Distance: 6211m Par: 72
JACK NICKLAUS SEAVIEW COURSE (BINTAN LAGOON RESORT) Designed by the masterful â€œGolden Bearâ€?, the course offers majestic sculptured bunkers, a strategic use of the natural landscape and some unique water hazards. Come complete the five different tee locations to suit golfers of all abilities. Distance: 6443m Par: 72
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GREG NORMAN COURSE (LAGUNA BINTAN GOLF CLUB) Situated on-site at Banyan Tree Bintan, the Greg Norman Course at the Laguna Bintan Golf Club promises an exhilarating golf experience, even for seasoned golfers. The terrain of the course features forest, wetland, coconut groves and an abandoned quarry that make for memorable golf. Currently, the back-nine is undergoing restoration but the full course will reopen again in May 2016. Distance: 6309m Par: 72
GARY PLAYER OCEAN & FOREST COURSE (RIA BINTAN GOLF CLUB) The 27-hole championship golf course features an 18-hole Ocean Course and a 9-hole Forest Course. Both are spectacularly scenic, with holes that meander through the forest and along the South China Sea. Designed by Gary Player, the course was ranked Best Course in Asia by Asian Golf Magazine and has won numerous awards for its breathtaking and challenging courses. Ocean Course Distance: 6470m Par: 72 Forest Course Distance: 2978m Par: 36 Bintan Resorts 13
Lagoi Bay In 2014, Bintan Resorts received 478,457 visitors, a 4.6% growth from the previous year. The significant growth saw an increase in the number of tourists from China, Indonesia and India. In order to cater to the increasing amount of travellers visiting this quaint yet beautiful island, Bintan officially opened Lagoi Bay in May 2015 – a 1,300 hectares development set to be the new “Heart of Bintan”. The new development encompasses new holiday resorts, residential villas, tons of outdoor activities and Lagoi Beach Village that will comprise Bintan Marketplace and
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Plaza Lagoi. Picture an expanse of white beaches next to cerulean seas, fringed by a 2.5-hectare freshwater lake and dense tropical rainforest; Lagoi Bay is the place to be in Bintan. The newly opened Plaza Lagoi aims to elevate retail experiences for travellers within Bintan Resorts. With over 24 retailers on two floors spread over 1,000sqm, it is the ideal location for a retail therapy session or for a relaxing spa. Basic amenities such as money changer, tourism information and tour bookings are also available within the mall.
Gastronomic food lovers will come to love Flyboyz, an integrated dining and entertainment arena built on the beachfront of Lagoi Beach. The threestorey beach bar comprises a bistro on the first floor that serves WesternIndo fusion cuisines, a retro bar on the second floor complete with a resident DJ and live band, and a Cuban sky lounge on the rooftop terrace. For a truly exclusive experience, take to the skies with Air Adventures at Lagoi Bay. The first of its kind in Asia, it offers a tourist introductory scenic flight along the north coast of Bintan on board an ultralight seaplane. This attraction, that began operations in mid 2014, has already been ranked as a must-do activity in Bintan by TripAdvisor. Safety is of utmost importance and staff will ensure the journey will be a safe and enjoyable one. There is nothing quite comparable and mesmerising as an open cockpit seaplane scenic flight for a birdâ€™s eye view of Bintan.
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Treasure Bay Poised to become the region’s most iconic premier waterfront resort city and leading leisure destination is Treasure Bay Bintan. This “Gem of Possibilities” offers a one-stop place that integrates international hotels with entertainment, nightlife and health & wellness offerings. At the centre of Treasure Bay is Crystal Lagoon, Southeast Asia’s first and largest recreational seawater body. Already available in 160 other countries, Crystal Lagoon’s ecofriendly technology uses about 100 times less chemical products than conventional swimming pools. The technology is sustainable and energy efficient for the environment. The 6.3-hectare lagoon stretches 2km in length and is about 3m at its deepest. This provides ample space for interactive water sports and other activities suitable for the whole family. Feel the rush of adrenaline as you wakeboard across the lagoon. For an even more thrilling ride, hop onto the Jetovator. A hose shoots high-pressure water jets to propel riders up to 30ft into the air. Coming soon is also a bungee jump that will see jumpers free fall over the crystal lagoon. After an afternoon of fun in the sun, chill and relax at Chill Cove, a vibrant, social hub that offers entertainment and dining offerings. Enjoy easy access to local and international cuisines right next to world-class bars and clubs. The cove will also have health & wellness facilities and retail outlets.
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Guests looking for accommodation close to Crystal Lagoon can anticipate The Canopi, a ‘glamping ground’ featuring a unique stay in an airconditioned luxury tent. Also look forward to international hotelier, Mercure, who will be building the island’s tallest landmark at 10-storeys high, as well as ibis Budget that will offer essential comfort at an affordable price.
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Tours Apart from activities within “Bintan Resorts”, there are also a multitude of tours to discover the rest of Bintan Island. Helming the tour experiences is Bintan Resorts Cakrawala (BRC) and their fleet of experienced guides with exceptional in-depth knowledge of the island, its people and culture. TOURS OF BINTAN 1. South Bintan Heritage Tour (8h): embark on a full-day historical tour to explore the colourful and enriching lifestyle and heritage of Bintan Island • Senggarang, Chinese fishing settlement • 200 years old Banyan Tree, popular pilgrimage site • Penyengat Island, rich historical significance of the Riau Kingdom • Sultan of Riau’s Grand Mosque, Old Dutch fort and old palaces • Tanjung Pinang, capital and harbour of Bintan Island • IDR 840,000/ adult, IDR 600,000/child
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2. Gunung Bintan Adventure Trek (2-4h): challenge yourself as you hike up Gunung Bintan mountain and discover the flora and fauna within this rainforest • Trek through undisturbed nature • Cross over rubber plantations • Encounter natural springs and waterfalls • Tropical fruit plantations • IDR 450,000/adult, IDR 350,000/ child (may not be suitable for young children) 3. Eco Farm Trek (1.5h): explore the unvisited areas of Bintan Resorts where you will discover a 17-hectare eco farm nestled amongst rolling hills • Educational experiences for the young and city dwellers • Harvesting and planting of fruits • Seasonal fruit tasting • IDR 280,000/ adult, IDR 230,000/ child
NEWLY ADDED TOURS 1. Trail of Sea Gypsies (6h): venture into the hinterland of Bintan Island as you take this interesting trail of everchanging landscape and coastline • Drive past rolling hills of central Bintan • Panglong Village tour, largest sea gypsy village in Bintan • Catch a glimpse of traditional boat making and coastal lifestyle of locals on kelongs • Grotto Santa Maria – Stations of the Cross • Italian pizza lunch by the beach • IDR 645,000/ adult, IDR 570,000/ child 2. Island of the Kings (6h): travel back in time to the period of ruling Kings and Queens as you uncover the mysteries of the Riau Kingdom • Water taxi to Penyengat Island, and explore the island by becak (motorised trishaw) • Free and easy and shopping at Tanjung Pinang • IDR 645,000/ adult, IDR 570,000/child
3. Gods & Dragons (6h): go on a hunt for Gods & Dragons of Chinese mythology and learn from present statues the stories behind these creations • Water taxi to Senggarang Island, Chinese fishing village • Free and easy and shopping at Tanjung Pinang • Visit the tallest Kwan Yin statue in Southeast Asia • Marvel at 500 life-sized Luohan statues (each unique and different) • IDR 550,000/adult, IDR 475,000/child Bintan Resorts 19
Mangrove Tour Winner of the 2003 PATA Gold Award for Ecotourism & Travel-Related Projects, this is one of the tours not to be missed on Bintan Island. This tour is an enchanting journey through the Sebung River. Enjoy the remarkable scenery of mangroves and thick primary jungle. This 60-minutes eco adventure will bring you closer to nature than you would have ever imagined! 1. Mangrove Discovery Day Tour Learn about the various types of mangrove plants via their roots and spot wild animals during the tour, eg. monkeys and snakes. Keep still and enjoy the serenity of the forest. If you are lucky, you might find a local fishermen taking in his catch of the day! 2. Mangrove Discovery Night Tour The night tour offers an entirely
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different experience. Be mesmerised by the twinkling stars in the night sky and fireflies by the mangrove roots as you cruise down the river into a calm and serene night forest. Pricing begins at IDR 380,000 for adults and IDR 250.000 for children. Combined tour pricing begins at IDR 610,000 for adults and 400,000 for children.
Useful Information Timezone: Bintan shares the same time zone as Jakarta, GMT +7 hours. Language: Bahasa Indonesia is the national language of Indonesia. Simple English is widely used throughout Bintan Resorts. Currency: The currency of Indonesia is the Indonesian Rupiah (Rp). Most hotels accept Visa, MasterCard and American Express credit card payments. There are two banks located in Pujasera with ATM facilities as well as one at Ruko Shophouse. Tipping: A 10% service charge and 11% government tax may be included in the bill. Tipping is not necessary. Potable Water: Tap water from all Bintan Resorts hotels meets World Health Organisation standards for potable water. Weather: Late March to early November, guests may experience dry and calm weather with many clear sunny days and tranquil pristine waters. Late November to Early March, guests may experience strong winds and passing showers due to the north-east monsoon. Travel Visa Information: International passports must be valid for at least 6 months from the date of arrival into Indonesia. Certain nationalities are exempted from visa entry into Indonesia while others require Visa-on-arrival (VOA). For full information, please visit bintan-resorts.com. Getting There: Ferry and boat services are available from Singapore and Batam, Indonesia. Kindly visit bintan-resorts.com for more details. Getting Around: Itâ€™s easy to get around Bintan Resorts. Hotels typically offer two-way transfers between the ferry terminal and hotel, and a shuttle bus service plies among the resorts and Plaza Lagoi throughout the day. Guests can also hire taxies or rent their own cars at the ferry terminals or resorts. Medical Facilities: The Lagoi Tourism Clinic has procedures for emergency evacuation to Singapore, contact +62 811 771 4546 for more information. Alternatively, contact your hotel or the Bintan Resorts Crisis Centre at +62 770 691 010 or +62 770 691 911. Bintan Resorts 21