The Inn at Riverwalk 27 Main St Edwards, CO 81632 CONTACT
Our entire staff would like to make your stay with us as comfortable as a stay in your own home. We invite you to review the information in our Guest Directory so you may become acquainted with the many services and amenities available to you.
Relax and enjoy The Inn at Riverwalk, your gateway to the Vail Valley.
Sincerely,
The Staff and Management
GUEST SERVICES
Destination Amenity Fee Inclusions
A $25 per night destination activity fee is added to all reservations in addition to the base room rate.
This fee supports important hotel facilities and includes the following: heated riverside pool and hot tub, fitness center, Gear Garage bike and snowshoe rentals, ski shuttle (seasonal), Lavazza lobby coffee station, computer, printing and fax services, high speed internet, exclusive discounts to area restaurants and businesses, daily sundry shop credit.
Babysitting
Our Front Desk can suggest services for you.
Check-Out
Check-out time is 11:00 a.m. If our reservation levels allow, we may be able to accommodate a slightly later check-out. Please let us know as early as possible if there is a problem meeting the preferred time. Check-outs later than 12:00 noon may incur half of a full day rate. 3:00 p.m. or later results in a full day charge.
Exercise Facility
The Exercise Room is located in the 1st & Main building on the third floor, and is open from 7:00 a.m. to 10:00 p.m. Towels are available for your convenience. As a courtesy to other guests, we ask that you sanitize the equipment you use with sanitizing wipes located in the dispenser on the wall. Children 15 years or younger, please have your parents with you.
Water, Ice, Snacks, and Sundries (Hotel Building)
Filtered water is available in the hotel lobby. There is ice located on floors 2 and 3 of the hotel. Snacks and sundries can be found in the lobby near the Front Desk.
Gear Garage
Our Gear Garage offers hybrid bikes, snowshoes, GoPros, board games, polaroid camera, sleds, lawn games and other adventure gear for your enjoyment. All rentals are included in your amenity fee. See the Front Desk for rentals.
Personal Items
If you’ve forgotten any personal items or toiletries, please visit our sundry shop located by the Front Desk.
GUEST SERVICES
Housekeeping Service
At The Inn at Riverwalk, our focus is to provide the highest level of products and services while maintaining responsibility for our environment. In an effort to conserve our natural resources, we offer you the courtesy of choosing the following water conservation options:
If you are staying more than one night, sheets and pillowcases will be changed every other day. At the same time, we will do a full service on your room such as cleaning the bathroom and vacuuming. On the days that we do not do a full service, we still replace towels/amenities, empty trash cans and make your bed.
Guest bath towels, wash cloths and bath mats will be replaced only if you leave them on the bathroom floor for the room attendant. Please hang up any terry items that may be re-used during your stay.
Month-long suite rentals have limited service depending upon the length of your stay, so please call the Front Desk to get your cleaning schedule at “0”.
Humidifiers
For rentals, call Humid-Air at 970-777-1979 for daily rentals.
Internet
High-speed wireless Internet service is available in all hotel rooms and suites. Internet access is included in the resort fee. Please contact the Front Desk for the wireless network name and access code, which is also listed on your key packet.
Laundry Facilities
Coin-operated washers and dryers are located across from the elevator on both the 2nd and 3rd floors of the hotel building. Change is available at the Front Desk. It is $2 to wash and $2 to dry. Detergent may be purchased in the sundry shop in the lobby.
Lobby Computer
A computer for guest use is located in the hotel lobby. Printing is available from this computer.
Local and Long Distance
All local calls are free. Some #’s that begin with area code 970 are long distance.
Public Notary Services
See one of our local banks within walking distance.
GUEST SERVICES
Parking
During business hours (8:00 a.m. to 5:30 p.m.), we ask you to avoid the one-hour parking spaces in front of tenant offices. You may park in areas to the West, Northwest and Northeast of the Inn. There is garage parking available below the Village Market free of charge. See Front Desk for exact locations. No parking pass is needed.
Pets
Well-behaved pets are welcome, but only in designated rooms. Advance notice and an extra fee are required, $25.00 per pet, per day. Pet beds and bowls are available upon request through the Front Desk.
Pool and Hot Tub
For your pleasure, the heated pool (80°F) and hot tub (104°F) are open year around 10:00 a.m. to 10:00 p.m. Pool towels are available at the pool. Heated restrooms are nearby and can be used for changing. If you see the cover on the pool, please call the Front Desk to have it removed.
Safety First: Inn personnel will remove the pool cover for you. Please do not attempt to remove the pool cover yourself. No lifeguard is on duty; swim at your own risk. Anyone under 18 years old must be under adult supervision at all times. No glass is allowed in the pool area. Please caution children that the Big Red Button is for EMERGENCIES only. We know it’s tempting to hit, but it shuts everything down, including the HEATER!
Ski and Bicycle Storage
For your convenience, our staff will assist in storing skis, boards and bicycles in one of the locked closets outside our main entrance. Only skis in travel bags may be taken to the room. Please do not take bicycles to your room.
Smoking
Per Eagle County ordinance, no smoking is allowed in any hotel room, suite or public walkways/lobbies. You may only smoke outside the building in designated areas. All guests that violate this ban will be assessed a $250.00 fee for smoking in the guest rooms.
GUEST SERVICES
Telephone Instructions
Please note: For all local Vail Valley calls, you do not need 10-digit dialing. If you use 1 + Area Code for local calls you will charged long distance charges.
Local (free) ............................................................................................................... 9 + Number
Long Distance ..........................................................................9 + 1 + Area Code + Number
(Long-distance charges apply)
International .......................................... 9 + 011 + Country Code + City Code + Number
(LD charges apply)
Calling Card ............................................................................ 9 + your card’s 1-800 number
(then follow directions)
Operator Assistance ............................................................................ 9 + 0 (for automated) ................................................................................................. or 9 + 0 + 0 (for live Operator)
Front Desk....................................................................................................................................0
To Dial a Hotel Room ....................................................................................... Room Number
To Dial a Suite .............................................................................................. 1 + Suite Number
Wake-up Service/In-Room Messages .............................................................................. 770 Internet users: no charge, complimentary high-speed Internet is available in all hotel rooms and suites.
TV Channel Line-Up and Schedule Listings
Refer to the in-room television listing or the local newspaper.
THE LOBBY
Books and Board Games
Check out the items available in the Gear Garage and curl up for a quiet escape or adventure. Need more activity? Join with others in a lively board game or be entertained with a jig-saw puzzle.
Gatherings
The Lobby is convenient to meet with family and friends before or after special occasions or “just because.” Photos are often taken here to capture the moment for all time. We are proud that our guests are making memories at the Inn. Please feel comfortable in doing the same.
Fireplace
Our nest of cozy and comfortable sofas and chairs invite you to rest, relax or warm your toes by the native stone fireplace.
GUEST SERVICES
Dining
In addition to Mountain Fish House and Oyster Bar, conveniently located in the same building as the Inn, there are numerous dining options located in the immediate area; please check with our Front Desk for complete details. Copies of area menus are available at the Concierge Desk. Also refer to the Dining and Entertainment advertising section in this directory for more information on area restaurants.
OFFICE SERVICES
Copies
Copy service is available at the Front Desk.
Fax
Our fax number is 970-926-0616. The Front Desk will assist you in sending and receiving faxes.
Internet
High-speed Internet service is available in all hotel rooms and suites. Please contact the Front Desk for wireless network name and access code, which is also in your key packet. A computer is available for guest use in the hotel lobby.
LOCAL
Riverwalk Map
Numerous restaurants, retail outlets and businesses are conveniently located within the Riverwalk Center just outside our front door, and new ones are frequently opening. Check with the Front Desk for a current listing and/or map. Edwards Plaza is west across Edwards Access Road and Edwards Village Center is Southwest behind the service station.
Freedom Park
Freedom Park is located behind the Hotel and boasts an off-the-leash dog park, reflecting pond, a skateboard park, a playground and soccer fields. Simply walk eastbound (right) down the trail and cross the river bridge. The path will come to a T intersection. The dog park and reflecting pond are to the left of the T and the skateboard park, playground and soccer fields are to the right of the T. Edwards Fieldhouse is located in Freedom Park, which includes indoor climbing walls, laser tag, gymnastics, soccer, basketball and volleyball.
Poison Control ............................................................................................... 1-800-332-3073
Alpine Mobile Physicians ................................................................................ 970-376-8376
Colorado Mountain Medical Avon ............................................................... 970-926-6340
Avon Urgent Care/Vail Health ...................................................................... 970-943-6100
Riverwalk Trail
Riverwalk trail is a paved trail that is suitable for running, walking and cycling. It extends 4.24 miles eastbound to Avon and 2.33 miles westbound in Edwards. All pets must be kept on a leash and cleaned up after. Waste bags are located along the path for your convenience.
TRANSPORTATION
Airlines American Airlines ............................................................................................. 800-433-7300
Airlines ............................................................... 800 432-1359 or 303-371-7000
........................................................................................... 800-435-9792 United Airlines ................................................................................................... 800-241-6522
Airports
Eagle County Airport is 20 miles West between Eagle and Gypsum. Full service is provided during winter months and limited flights connecting to Denver are provided during off-season. Directions: 1-70 west to Eagle exit, turn left. Go over the bridges and turn right. Follow this road (Hwy. 6) West about five miles. Airport entrance is on the left. .................................................................................... 970-524-9490
Denver International Airport (DIA) is approximately 2 to 2.5 hours travel on a clear day. Allow extra time for bad/closed road conditions. ........................... 800-247-2336
See ROAD/WEATHER CONDITIONS below.
Vail/Beaver Creek Jet Center (Private) ....................................................... 970-524-7700
Bus service is available from Edwards to the Vail Transportation Center with several stops in between. The current fee is $4 per person each way, unlimited distance. The bus stop is located just across Hwy. 6 in front of the bank building that is in front of the Inn. Our Front Desk has the schedule for you.
GUEST SERVICES
Bus (continued)
To get to Beaver Creek, take the bus to the East Parking Lot and catch the free shuttle up to the Village.
Shared Ride
The following companies provide van service. Reservations are required with credit card guarantee.
Available during ski season to transfer you to Arrowhead and Beaver Creek ski areas. Included in your resort fee. Our ten-passenger shuttle runs to the Mountain each morning at 8:00 a.m. and 9:00 a.m. Return shuttles are available at 3:30 p.m. and 4:30 p.m. You must sign up one night in advance. Please sign up at the Front Desk.
Taxi Ride Taxi - 970-949-1111 or online www.ridetaxivail.com
Road and Weather Conditions
The weather can change quickly in the mountains, and severely affect road conditions, especially between here and Denver. For 1-70 Vail Pass and Eisenhower Tunnel updates information, we suggest the following:
Dept. of Transportation ........................... www.CoTrip.org or 303-639-1111
or 511 from your cell phone
FIRE SAFETY MESSAGE
Like all buildings, hotels can have fires. Plan what to do when you check in. You won’t have time to plan during a fire.
First, find two exits nearest your room. Be sure they are unlocked and unblocked.
Then, count doors between your room and exits so you’ll have a reference point if it’s smoky.
When you hear an alarm, act, don’t investigate.
If fire is in your room, get out and close the door. Once out, report the fire.
If fire is not in your room, leave if you can. First, feel your door. If it’s cool, open it slowly and go to the nearest exit. Crawl in smoke. Fresh air will be at the floor. Take your key so you can go back if you can’t use your exits.
Never use elevators during a fire. They could stop at the fire floor. If your room door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call the Fire Department and wait to be rescued.
CALENDAR OF EVENTS
Check with the Vail Chamber of Commerce for specific dates and times for Vail at www.vailchamber.org.
Check with the Beaver Creek Chamber of Commerce for specific dates and times for Beaver Creek at www.beavercreekchamber.org.
HIGH ALTITUDE TIPS
The mountains of Colorado are among the most beautiful parts of America and we hope you will enjoy every minute of your visit. But some of the very features that make the high country so attractive may cause problems unless you recognize and know how to prevent them.
Here’s why:
As you go higher, barometric pressure decreases, the air becomes thinner, and less oxygen is available. It’s also colder and drier, and the ultraviolet rays from the sun are stronger. Each of these changes may have an unpleasant effect on your body.
This can cause Acute Mountain Sickness (AMS), which can affect anyone.
Altitude
Many popular resorts are 8,000 to 9,500 feet above sea level; Breckenridge sits at 9600 feet above sea level, home to the highest lift in North America, Imperial Express at 12,480 feet.
You will probably notice that your breathing is faster or more profound, and you may feel short of breath, especially when you exercise. This is the body’s first and most effective response to altitude. Your heart is likely to beat faster also; this is a helpful normal reaction.
However, you may also develop a headache, nausea, or unusual tiredness; some people even have trouble sleeping. Depending on the altitude, 20 to 40% of all visitors from near sea level have one or several of these symptoms, which we call Acute Mountain Sickness or AMS. Many sufferers describe AMS as similar to a severe hangover.
HIGH ALTITUDE TIPS
Sponsored by: Bluebird Oxygen
In high-altitude environments, you may experience:
• Dizziness Vomiting Confusion
• Headache Loss of Fun Shortness of Breath
• Nausea Fatigue Difficulty Breathing
Take it easy for the first day or two. Reduce alcohol, caffeine, and salty foods. Drink more water than usual. Salt causes your body to retain fluid (edema), which increases the severity of altitude illness.
Above all – listen to your body! Don’t push. If you feel worse and worse, get help!
Minor altitude symptoms occasionally become life-threatening.
Temperature
The sun has more power in the thin air, and a bad sunburn can spoil your stay. No matter how tanned you may be, use a protective cream. “Cold sores” are aggravated at high altitudes but might be prevented by a medication (Acyclovir) that your doctor can prescribe. Snow blindness –sunburn of the eyes – is a real danger, especially on new snow, and even on foggy or cloudy days. Wear sunglasses or goggles with ultraviolet protection.
Temperature falls about three degrees Fahrenheit for every 1,000 feet of altitude and can get cold very fast. Take extra clothes. Hypothermia (low body temperature) can occur even in the summer if you are wet, wind-chilled, hungry, tired, or poorly dressed. The warning signs are clumsiness, trouble thinking or talking clearly, irritability, and confusion.
Watch for these signs in each other. If in doubt, stop, warm up, eat, and drink – and if necessary, send for help.
Most people dress appropriately in winter, but be sure boots and gloves are not wet or too tight. If you lose sensation in your face, fingers, or toes, stop, look for frostbite (numb, cold, white areas), and take time to warm up.
Water
The crisp mountain air is exhilarating, but it’s also very dry. You lose much more water than you realize in exhaled air and from sweating. Maintaining body water is essential, so drink two or three times more than usual. Fill your canteen in the hotel. Don’t drink from streams. Juices and water are better than tea, coffee, or alcohol. Remember that at high altitudes, one alcoholic drink does the work of two.
HIGH ALTITUDE TIPS
Sponsored
Injuries
Accidents can happen at any time to anyone, but they are more common when you are cold, tired, or hungry. Remember that lack of oxygen can impair your judgement, leading you to do foolish things. Whether hiking, skiing, playing golf, or tennis, give your body plenty of food and water to function efficiently. Don’t keep going when you’re very tired; quit while you’re ahead.
Illness
Of course, you are as likely to get a cold, flu, or upset stomach in the mountains as you are at home. But altitude illness feels very much like flu, or a hangover, and it can be a lot more serious. If you have any doubts, get medical help. Don’t let ignorance or carelessness spoil your stay.
There is great personal joy, beauty, and spiritual peace in the mountains. Treat yourself with respect and enjoy your stay.
High Altitude Tips and Tricks
• Drink plenty of water. Dehydration is more likely to occur at higher elevations.
• Alcohol may worsen the likelihood of dehydration.
• Some medications, like Diamox, can help with AMS, but they must be started before reaching high altitude.
• Check with your doctor ahead of time.
Rent an oxygen concentrator from Bluebird Oxygen, which can be ready upon arrival. It serves 2 guests and helps during sleep.
AREA ATTRACTIONS
Vail – The largest single-mountain resort in the U.S. with 5,289 acres of skiable terrain, including Vail’s Front Side, famous Back Bowls, and Blue Sky Basin.
Beaver Creek – Located just 10 miles west of Vail. Offers great skiing with virtually no lift lines. Whether you’re a beginner or an expert, you’ll find everything you want at Beaver Creek plus a genuinely friendly atmosphere.
Adventure Ridge – Located on Vail mountain at Eagle’s Nest. Among the winter activities offered are: ice skating, tubing, ski biking, kid’s snowmobile tours, and snowshoeing. In the summer: climbing wall, rebound trampoline, pony rides, disc golf, and more. Adventure Ridge offers a variety of restaurants and operates during the day as well as most evenings. Contact the Mountain Information Center at 970-754-8245 for more information.
Walking Mountains Science Center – Located in Avon, this five-acre site provides the community with a place for hands-on learning and discovery. The campus boasts a wetland area, Buck Creek, aspen forests, and an indoor discovery center. For class schedule or hours of operation, call 970-827-9725.
Nature Discovery Center – Discover the wild side of Vail at this high mountain yurt next to the Eagle’s Nest gondola. Summer nature hikes and winter snowshoe tours available. Open seasonally. Call 970-7544675 x 10 for schedule.
Vail Nature Center – Located across Gore Creek from the Ford Amphitheater. This five-acre preserve features trails and a visitor center that hosts daily programs on topics such as wildflowers, birds, and beavers. Call 970-479-2291 for hours of operation.
Mountain Statistics Vail
Skiable Terrain
Elevation at Base
acres
feet
acres
feet
Snowmaking
Hours of Operation
Snowsports School
skiers/hour
acres
9:00 A.M. - 3:30 P.M.
Back Bowls close at 3:00 P.M.
Blue Sky Basin closes at 2:30 P.M.
970-754-8245
Resort Information Center 970-754-8245
Children’s Programs
skiers/hour
8:30 A.M. - 4:00 P.M.
970-754-5300
970-754-4636
Vail: Children have their own special mountain areas such as Coyote Crossing at Lionshead, and Animal Kingdom at Golden Peak in Vail. Three to six-year-olds can join the Mogul Mice beginner’s class or the Super Stars class for those who are more advanced. Six to 13-year-olds can join an all-day class including lunch. Non-skiing children from two months to six years can spend the day at the Small World Day Care at Golden Peak (970-754-3200 x 1).
Beaver Creek: Beaver Creek offers lessons with grouping by age and ability so everyone has a great time (970-754-5462). There are specially designed areas for children only with magical mountain adventures featuring fun ski-through attractions and NASTAR races. Non-skiing children from two months to six years receive excellent professional care and enjoy plenty of indoor and outdoor exercise at the Small World Play School. Call 970-754-5325.
PLAY EAT Shop
August 7, 8, 9
Main Street Station and The Village at Breckenridge