Regal Publications is a 40‐year hospitality media company that provides in‐room guest directories, with a strong focus on digital, mobile‐friendly experiences designed to improve the guest stay while supporting on‐property operations and local partnerships.
For Capital Vacations properties, Regal supplies a complimentary in‐room digital guest directory at no cost to the property.
What is the Regal Digital Guest Directory?
The Regal Digital Guest Directory is a mobile‐optimized directory that guests access via QR code in the guest room. It replaces or enhances traditional printed binders and gives guests instant access to the information they need—without front desk calls.
Guests use their own phones. No apps to download.
What features are included at no cost to Capital Vacations properties?
The complimentary directory includes:
Property Information
Resort overview and amenities
Front desk and key contact information
Check‐in and check‐out details
Resort rules, policies, and FAQs
Event messaging
Restaurants
Attractions and activities
Shopping
Transportation options
All content is curated and kept brand‐safe.
Mobile‐First Guest Experience
Accessed via in‐room QR code
Optimized for all mobile devices
Easy navigation for all age groups
Reduced Front Desk Calls
Guests can quickly find answers without calling or visiting the front desk, helping to:
Reduce repetitive questions
Improve staff efficiency
Enhance overall guest satisfaction
Supported by Advertising
The directory is supported through local and regional advertising, not property budgets.
How does this benefit the General Manager?
Improves the guest experience with clear, on‐demand information
Reduces operational friction and staff interruptions
Provides a modern, digital touchpoint aligned with guest expectations
Enhances perceived value of the stay without adding cost
Self‐managed platform: edit content 24/7/365
Bottom line: better service, less workload, real‐time updates.
The in-room QR code displays will be provided by Capitol Vacations Corporate.
These displays should be placed in each room as soon as received.
Is the directory branded for Capital Vacations?
Yes. Each directory is customized to align with Capital Vacations branding standards and includes property‐specific information.
Does Regal replace printed materials?
Yes. Your new digital directory replaces any printed or digital directories in the room prior to the new corporate agreement with Regal and Capital Vacations.
Are there optional premium features available?
Yes. While the core directory is complimentary, Regal offers optional premium upgrades upon request.
Premium features are never required and are only added if the property chooses.
Who manages setup and updates?
Regal handles:
Initial setup
Directory customization
Once the directory is approved and live, the General Manager is provided with a secure login to make self‐managed edits 24/7/365.
What is required from the property to get started?
Regal provides a first draft based on the property’s website and publicly available information
The General Manager reviews the draft and supplies any property‐specific details and branding assets until final approval
Once approved:
The directory goes live
QR code and directory link are supplied to Capital Vacations
Self‐managed login credentials are provided to the General Manager
Premium Feature Spotlight: Digital Tipping
What is Digital Tipping?
Digital tipping allows guests to tip staff members digitally through the guest directory using their mobile device.
Who can receive tips?
Housekeeping
Maintenance
Bell staff
Other designated departments
Why properties choose digital tipping
Meets modern guest expectations
Supports staff morale and retention
Provides a convenient, cashless tipping option
Simple and intuitive for guests
How it works
Guests access tipping directly through the directory
Tips are processed digitally
No cash handling required
Cost
Digital tipping is a premium feature and requires a monthly fee. Pricing is provided upon request and varies by property size and configuration. Onboarding is simple, with immediate usability once activated.
Are there other premium features available?
Additional enhancements may be available depending on property needs, including: Hotel services: call valet, view restaurant menus, call for reservations or tee times, room service access, booking website links, and local weather
Hospitality AI assistance
Featured placement with a floating navigation bar
All premium features are optional and discussed individually.
Who do we contact with questions or to request premium features?
Each Capital Vacations property is supported by a dedicated Regal representative.
Rhonda Johnson rhonda@regalpub.com (202) 748‐7680
Contact Rhonda for:
General questions
Support requests
Optional premium feature inquiries
The takeaway for General Managers
The Regal Digital Guest Directory is a complimentary, low‐lift, high‐impact solution that: Improves the guest experience
Supports staff efficiency
Modernizes in‐room communication
Premium features (such as digital tipping) are available if and when a property is ready and are never required.
Regal Contacts:
1. Directory questions, self-managed platform and premium products: Rhonda Johnson rhonda@regalpub.com (202) 748‐7680
2. Directory Content Questions (images and text) art@regalpub.com
