Introducing Rob & Sally Horne

Awarded

Top 11% in the Ray White Group

Thank you

We would like to take this opportunity to introduce ourselves and thank you for an invitation into your home.

Selling a home is one of the largest financial and emotional decisions you will make in a lifetime. During this process, my wife Sally and I can coordinate many trades and services to provide you with maintenance, gardening, cleaning, décor advice, through to professional staging if required.

Our aim is to ensure the sale of your home is as streamlined as possible to achieve a successful and stress free outcome

Kind regards, Rob

Horne

OriginallyfromEchucaVictoria,RobjoinedtheRealEstateindustryin1993 Withadedicationto customersalesandserviceRobreceivedrecognitioninNationalSalesandCustomerService AwardsandisnowanElitePerformer21-22memberofRayWhiteBuderim.

Celebratingover30yearsinRealEstate,Robdisplaysempathyandunderstandingwithpeopleof allwalksoflifewhenitcomestohelpingthemrealisetheirpropertyandlifestyledreams Fromthe firstplanningmeetingthroughtocompletionofsale,Robtakesthetimeandcaretoensurea smoothandstress-freetransitionwitheitherpropertysaleoracquisition.

Asapartnership,wifeSallyjoinedRobin2017afteracareerincustomerservice,business ownershipandworkingintheagedcareindustry.WithempathyandcareSallyunderstandsthe needsandemotionsofbothsellersandbuyersalike.

SallyandRobsharethesamevaluesandkeepthebestinterestoftheirclients,the neighbourhood andcommunityfirstandforemostintheirbusiness

R 0429 508 705

S 0409 561 638

E rob.horne@raywhite.com

W raywhitebuderim.com.au

''With an enviable reputation as one of the best residential locations on the Sunshine Coast, Buderim is the place we feel privileged to live and work.''

A business of pride

We are the leading Real Estate agency in Buderim with a proven record of success since 1999.

With 30 professionals on staff and over 200 years of combined Real Estate experience, we know we have the size and skills to consistently provide an exceptional level of service to our clients, and achieve premium results for their properties.

Our high profile in the marketplace means that buyers and tenants come to us first. We are conveniently positioned in the heart of Buderim Village where our office enjoys high visibility.

Our widespread brand is modern, innovative and consistently dominates our competition in local media. It’s a profile that means results for our clients.

Our Purpose is to provide consistent energy to every Buyer, Seller, Investor, Tenant, Customer and Client we meet Our product is shelter, it is where people put their heads down at night, raise families and where wealth is created. We understand there are strong emotions involved and that understanding those emotions is required.

We are proud of what we have to offer – we are the most customer focused Real Estate business in the market and everything that our business stands for is harnessed in every transaction we complete.

Why are we Different?

When selling your property with some agents they will.. put their face on your signboard

When you list with some agents you only list with them

Some agents tell you to just use the internet and not print media.. while all the time using print for their own profile

Some agents will do, say and offer whatever it takes to 'get' your listing

WE PUT A PHOTO OF YOUR PROPERTY ON YOUR SIGN

WITH US, YOU GET A 5 OFFICE LOCAL NETWORK & OVER 1000 WORLDWIDE

WE CAN OFFER ALL FORMS OF MARKETING AVAILABLE & LET YOU CHOOSE WHAT'S BEST FOR YOU

WHEN YOU LIST WITH US, YOU GET HONEST, OPEN & PROFESSIONAL COMMUNICATION UNTIL YOUR PROPERTY IS SOLD

We listen

So that we can better understand your current situation, needs and expectations there are several points we should discuss...

your timetable

price expectations

selling method

marketing our fee communication

...so we can serve you best

Selling method

There are several different ways to sell your property but essentially they can be grouped into 2 categories:

Auction Private Treaty

Auction

4 week controlled marketing plan: ensures the seller can attract all suited buyers without being forced to make a hurried decision, but with the option to sell prior, at auction or continue to negotiate a successful result after auction.

Only attract serious buyers: having been qualified and prior preparation reduces risk and time delays down the track.

Cash contract: no finance clause means no extensions or loop holes, set the date for completion

No building & pest inspection clause: again no loop holes or opportunity to negotiate on price.

No price marketing, opening the market up to a wider array of buyers and no buyer can say your house is too expensive.

Creates urgency; definite date to bring buyer interest to a commitment.

Competition between buyers on the day, which leads to a premium price

Higher sale success rate than private treaty over 90 day period

Lower days on market than private treaty over 90 day period.

Private Treaty

What is a private treaty sale?

A private treaty sale is where the seller sets the price they want for their property; generally after research into the market and discussions with their agent to determine the most realistic outcome. They then start negotiating with potential buyers via their agent.

A private treaty process generally follows the following process:

Price is set and marketed.

Inspections held by prospective purchasers.

Offer is made by the buyer

Negotiation between parties to reach an agreed price

Contracts are issued by real estate agents or solicitors and exchanged.

Buyers have the benefit of a 5 Business day cooling off period.

Contract conditions are undertaken – for example, valuation, finance, building and pest inspections, subject to sale.

Once conditions are met the contract becomes unconditional and settles at the agreed time.

FOR SALE

Customer Satisfacti

Net Promoter Score

It’s our focus to provide you with a 10/10 experience when it comes to listing and selling your property. We are under constant internal assessment from Ray White to provide the highest level of customer service to our clients

At the completion of a sale an NPS survey is sent to both buyers and sellers giving them the opportunity to score us.

100% satisfaction is our goal without exception.

What our clients say about us

Rate My AgentAustralia’s No. 1 Agent Review Site

At the conclusion of a sale, clients are invited to share their real estate buying or selling experience. We are proud to consistently receive 5 Star customer reviews and look forward to offering the same level of service to all we meet

Whether it is 10/10 or a 5 star review, our client’s feedback is important to us

Iwouldn'thesitatetouseRob&SallyagainTheygoaboveandbeyondtohelptheirclient Robwassohelpfulwithrecommendationsfordifferentserviceswerequiredtopreparemy mum'spropertyforsaleEvengoingasfarasofferingtohelpussellthingsandbeavailablefor pickupsWehadpurchasedthepropertyfromRobandsoreturnedtohimtosellitHeand Sallyguidedusthewholeway,neverpushingbuthappytowaituntilwewereready.They weregenerouswiththeirtimeandrecommendations.Theypresenteddifferentoptions thatworkedwithinourbudgetandneverpushed.Wewereveryhappywiththeresultand highlyrecommendthisteam.ThankyouRobandSallyforthegreatresultachieved.

Customer satisfaction is always our number 1 priority. 5/106

SELLERS|VASHTI&DAWN 68

6

Therearetwoclassesofsalespeopleweallhaveexperienceofandthey areforcarsandhouses Thehorrorstoriesfaroutnumberthepositive oneswithmostpeopleabletorelateseveralexamples Itisimportant thereforetotakethetimetopubliclyacknowledgegreatprofessional serviceandIwouldliketodothattodayforRobandSallyHornefrom Ray White. Ray White have seemingly been with us forever and you don'tstayintheirpositionbyprovidingpoorservice Theyareofcourse asgoodasthepeoplewhoworkforthem

We were referred to them by friends who had just gone through a similarexperienceofdownsizingusingRobandSallytoselltheirhouse. Being baby boomers we approached our downsizing with great trepidation Wehadyearsofaccumulatedstuffandallsortsofideason howbesttosellourhouse AttheinitialmeetingRobandSallypatiently listened and gently corrected our misassumptions and made suggestions.

Itbecameverycleartheyknewwhattodoandhowtomakethingsgo smoothly for us. They guided us through every step with clear and thoughtful direction and importantly did everything they said they wouldwithoutfail Theysteeredusthroughtheinevitablestormyseas andtrickybitseffortlessly.

Theyaregenuinerelatablepeoplewhoyoufeelareworkingforyounot just saying the words. We also purchased our smaller property not throughthembutwithotheragentsandwenttoauctionbuttheygave usstepbystepadviceonhowtoproceedinthatlittletrickyarena I would wholeheartedlyrecommend them to anyone looking to sell. Theyareacredittothemselves,RayWhiteandthewholeindustryand bringtheword'service'intosharpfocus.Wearen'tdoingthisbecause they achieved some miraculous sales figure - we did very well in a weakening market but the best result was gained because they are excellentatwhattheydo WelldoneRobandSally

RobandSallyHorneofRayWhiteRealEstateBuderimmore thandeliveredonexpectationstogiveafirstclassrealestate experience. This is my second real estate transaction with them,firstasabuyernowaspartofafamilyestatefinalisation. Theymanagetocombinethatrarecombinationofintegrity and professionalism with warmth and relatability (consistently going ‘the extra mile) This resulted in a great outcomeforallinvolved.RobandSallyweremosthelpfulto mysiblings(wholiveoverseas),who’vesaid‘TheHorneswere especially invaluable. We felt like part of the team. Communicationsweretransparentandspeedy Theirinsight andexperienceshonethrough'Allofthesethingsresultedin ourtrust.Formyself,inmynextrealestatesale,Iwouldn’t consideranyoneelsetorepresentme.

3 Royal Dr Buderim

86 buyer inspections

21 internet enquiries

15 registered bidders

Sold under the hammer

115 Tepequar Dr Maroochydore

36 buyer inspections

14 internet enquiries

8 registered bidders

Sold under the hammer

From our first meeting with both Rob and Sally we felt very much at ease They explained every detail of the sales campaign very clearly. Rob and Sally work very well as a team each having their own areas of expertise. Rob and Sally’s marketing knowledge and communication was first class Theywereexceptionally professionalinallareas

| ROSLYNNE & CAROLE

SELLER | FIONA

Honest,hardworkingandknowledgeableagent.Wearesohappytohavebothboughtandsold throughRobandSallyAtallstagesofbothbuyingandselling,Robwashelpful,honestandworked hardtogetpositiveresults Robwasalwaysquicktorespondtoacalloremail,andincredibly professionalatalltimes HisknowledgeofthemarketandtheBuderimareainparticularwas exceptionalandwefeltconfidentintrustinghisadvice.Wecan'trecommendRobhighlyenough,and althoughweareexcitedtomoveintoour"forever"home,ifwediddecidetosellwewouldabsolutely gowithRobagain

BUYERS|ADRIAN&LAUREN

HadthepleasureofdealingwithRobtwicenow,forbuyingandselling.Robisagreatcommunicator andwastednotimeingettingthejobdone.ThankyouRob.

SELLER|GILLIAN

34 Tulip Lane

Buderim

24 hours on the market

Sold first inspection

Coastal Living Network

We are proudly a five office network. With over 100 professionals on staff, we have the size, strength and ability to continually deliver exceptional service and premium results in any market place.

R A Y W H I T E

M A R O O C H Y D O R E

R A Y W H I T E B U D E R I M

R A Y W H I T E

M O O L O O L A B A

R A Y W H I T E

K A W A N A

R A Y W H I T E

N A M B O U R

A history of family values

OurStory

TheRayWhiteRealEstateGroupwasfoundedin1902, whenitsnamesake,Ray,establishedastockandstation agencyinCrowsNestinQueensland

After more than 20 successful years in business in Crows Nest, Ray moved his agency to Brisbane. Ray White Real Estate survived the Great Depression, several recessions and the economic pressures of World War II, becoming the first agency to provide a comprehensiveserviceinallfacetsofrealestate.

In1956RayWhite’syoungestson,Alan,tookthehelm. Under Alan’s leadership, the company flourished, establishing several suburban branches in the early 1960s

Brian White, the current chairman, became managing directorin1976.By1982,thecompanyhad60branch offices throughout Queensland and Brian had decided tomoveintofranchising.

ThefirstfranchisedofficewasestablishedatCapalaba in Brisbane in 1982. Since then, Ray White had grown rapidlyacrossallstatesandterritoriesofAustraliawith representation in all major metropolitan and regional centres

In1993,RayWhitecrossedtheTasmanandnowhasa widespread network of offices across the North and South Islands Two years later, in 1995, Ray White commenced operations in Indonesian where we are nowtheleadingrealestatefranchise.

In2010,thegroupcontinueditsexpansiontoIndiaand China providing a valuable link between our major networks in Australian and New Zealand and the fastestdevelopingeconomiesintheworld.

Today,RayWhiteisindisputablythelargestrealestate group in Australasia, with more than 1000 offices and employing over 10,000 staff Ray White is the selling agent for more than $40 billion worth of real estate annuallyandmanagesover200,000rentalproperties.

1902

1945

1963 1995

1977

2000

2005

2007

Ray White

Alan White

Brian White

Paul White

Sam White

As a family owned and led group since 1902, our mission is to live our family values and be the best place to build an outstanding career and business.

Dan White

Ben White

Matt White

Supporting the Community

Rob has been a proud supporter of the Buderim men’s shed and was instrumental in helping to fund raise for the construction of the new shed in Kuluin. He continues to volunteer his support and contributes part of his commission back to the shed for any transactionsmadewithintheshedmembership.

Rob has continually sourced vacant shops in the centre of Buderim to assist further with fundraising from sales of hand-crafted shed and donated items. The shops have been instrumental in raising public awareness to men’s health and the benefit the shed is to the community.