REGIONAL OF THE YEAR The changes have benefited RCPE operations as well. The railroad completed 2016-2018 without a single FRA-reportable employee injury. Revenues have grown more than 20% from 2015 to date, with a 27% reduction in the locomotive fleet. And in biennial satisfaction surveys in 2015 and 2017, customers rated RCPE above 8.0 out of 10, which is the benchmark for truly loyal customers. “For 2019 and beyond, we are committed to providing a safe work environment for employees so that they can, in turn, provide first-class service to our customers,” says Daniel Dalton, RCPE General Manager. “We have a tremendous team of dedicated, professional and safe employees striving every day to meet customer expectations and grow our business.” CLASS I PARTNERSHIPS Part of RCPE’s success is the solid relationships that parent Genesee & Wyoming has forged over the years with Class I connecting railroads. G&W chief executive Jack
Hellmann, Railway Age’s 2018 Railroader of the Year, spoke with Editor-in-Chief William C. Vantuono about that, and other topics, in the January 2018 issue: “In general terms, our relationships with the Class I’s are very strong. Our philosophy
as short lines is pretty simple. Number one, we try to run the safest railroads in the world, so our Class I partners aren’t having to worry about the condition of our track, whether any of our people are getting hurt and whether we’re running a world-class
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March 2019 // Railway Age 29