Inside Magazine Issue 4 2022

As 2022 draws to a close, I am sure many of us will simply be glad to see the back of it and have already started looking forward to the new year ahead!

But it is also really important and a great opportunity to take a few moments to reflect on all that we have achieved and celebrate all that we have to be grateful for.

We have certainly enjoyed a great market through the pandemic, the likes of which we haven’t seen before. And so, when we compare the past 12 months the drops in activity and price appear significant – but the reality is the market is still strong, the volumes good – it really has just returned to a more ‘usual’ market. Activity is different in different markets – WA continues strongly while Auckland has certainly slowed – but that is usual – markets are different, they change, what isn’t different is some offices and individuals will have their best year ever in the next 12 months and some won’t – in the same market.

What hasn’t changed is that those that focus on the basics, stay positive and work hard will do unusually well, in any market. The choice is entirely in our own hands – and that’s something we should all celebrate – the opportunity we have in real estate, with Harcourts, today, is awesome. We certainly live in volatile times – social issues, inflation, a patchy economy and yet we still live in some of the best countries in the world with the greatest opportunity – embrace it and be grateful for just how fortunate we are.

We’ve certainly achieved so much this year. We have launched our new websites and already the numbers are fantastic – all metrics up and growing monthly. Last month we had almost 1 million unique visitors resulting in almost 1,000 appraisals coming into our offices, agents and corporate support offices – which is truly amazing when you think that’s without direct traditional prospecting – purely organic. Well done Dan and your team, awesome!

We have migrated almost our entire network in Australia to VaultRE, all will be migrated by year end. We have started pilots in New Zealand that will see us migrate our entire network next year. To move away from H1 was a huge decision and has certainly been a massive undertaking for everyone, but we are getting there. Thank you to Lenny, Claire and our entire migration team for their hard work and passion for the project. Of course our entire tech team, our Helpdesk and our BOM’s have also been outstanding supporting us as we’ve made the transition. Thank you all. We have relaunched the new H360 platform delivering real time, live data on our individual and office performance. We can see from the usage

numbers that the vast majority of our team are logging in daily to gain the insights that live data can give us. We are now in the process of launching integrated business planning tools to take the live data and track progress against targets set. It is an awesome tool really powering up our business.

A huge shout out to Kym Warner as her ‘Domo’ vision becomes a reality and to Nick, Dod and Jarard for delivering an amazing platform.

We launched our new Client Experience program in partnership with the leading agent rating platform in Australasia, Rate My Agent. Our survey response rate has doubled giving us both significantly more data to measure our service delivery but also feeding to Google, helping drive our online profile and penetration. Now integrated into H360 and our websites, this is another key step in delivering the finest experience in real estate.

And then pulling this altogether, the new Harcourts intranet – The Harcourts Hub – is live in South Africa and Australia, and soon to go live in New Zealand. The one spot where you can get everything you need as well as links and access to all the various products and platforms. It is an amazing tool and will get better and better. Thank you Avril for your passion for the platform and all the time I know you are putting in. And thank you Steve for providing the support to Avril and the wider Executive Team to help bring all this together.

With numerous other products and programs launched, the ‘Chaos Cog’ as Lenny has fondly dubbed it, is now without doubt the most up to date and industry leading platform available anywhere in our industry.

So we truly do have so much to celebrate from the year that’s been –but even more reason to be hugely excited about the year ahead.

Thank you for all your hard work and focus again this year – you truly are an awesome team, one am very proud to be a part of and one I am looking forward to working with next year.

Have a great Christmas and safe holiday break – enjoy, relax and recharge –we have an awesome year ahead.

On the cover:

We have so much to celebrate from the year that’s been! Despite markets changing, volatile economies and world events, we’ve learnt that success comes as we focus on the basics, stay positive and work hard. The opportunity we have in real estate, with Harcourts, today, is awesome. Thanks for coming on the journey with us!

Editor Shaena Jones Designer Alexander Rumsey Studio Eighty Contributions communications@harcourts.net

Mike Green Managing Director, Harcourts International

WELCOME TO THE HARCOURTS FAMILY

OFFICES

New Zealand

Harcourts is delighted to welcome investment property specialist Mark Honeybone to the network with the opening of Harcourts Alexandra Park, Auckland. After ten years heading up Property Ventures Real Estate, Mark was ready for a new challenge and is excited to bring his team onboard and see what incredible things the two property powerhouses can achieve together.

Responding to Auckland’s need for quality medium-density housing, much of Harcourts Property Ventures’ business will surround new build, New York style apartments in Alexandra Park and nearby suburbs. With an established portfolio of knowledge, investors, buyers and sellers, we are confident this team will achieve great success in the local market.

Harcourts Mt Eden

A diverse new real estate team has put down roots in a prime Auckland location, with the opening of Harcourts Mt Eden. The many and varied skillsets of Ian Yu, Steve Wooler and Leigh Richmond alongside this team’s myriad of multicultural experience and perspectives and their determination to work closely with their local community, are sure to help a range of buyers achieve their home ownership dreams.

Australia

OFFICES

Harcourts Coastside Property, Erina, New South Wales

Father and Son duo, Steve and Darren McGowan are both principals at Harcourts Coastside Property. Father and licensee Steve McGowan is said to bring a down-to-earth and engaged demeanour into the Erina team, with over 30 years of experience under his belt. Sales manager and son Darren McGowan pivoted into property management in 2015 is a confident communicator and always attuned to online market trends. Cherie Nelson, who first partnered with the McGowans in business back in the early 2000s, takes on the property manager role in the Harcourts Coastside business. With their recent rebranding, Steve, Darren and Cherie said that their partnering with Harcourts was an “easy” choice.

Harcourts Eternity, Toongabbie, New South Wales

Business Owner Shaktika Singh has been in real estate since 2009, always working in the local area, between Marsden Park and Westmead. The Harcourts Eternity team is very diverse offering a balanced and complementary approach to each client. The team all have wonderful strengths and bring something unique to the table. Well known for her straightforward and honest approach, Ms Singh reassures her clients that her team manages their properties like they would manage their own. Ms Singh says the decision to join Harcourts was straight forward, “I chose Harcourts for two reasons: technology and support.” A busy mother of three energetic children, Ms Singh is proud of the growth of her business and looks forward to further growth with Harcourts.

Harcourts Rockhampton, Queensland

Led by Grace Low, Harcourts Low & Co. in Rockhampton is the latest office to open its doors in Queensland. Grace started her career alongside a team of property developers in 2007, at the age of 18, and transitioned into a sales role in real estate in 2008. Now, with 15 years of experience she is excited to take on the new role as Harcourts Low & Co’s Principal and Auctioneer. One of, if not the, youngest female principals in Central Queensland, Grace is passionate about her team and her decision to join Harcourts. “We chose Harcourts for their huge amount of sales mentoring and support for our team, acknowledgement for employees accomplishments, and such an amazing work culture. The mission statement rings true, and Harcourts fits our fun and energetic approach to real estate as well as our love for Auction.”

Spitfire Square – Harcourts Gold

The illustrious Harcourts Gold franchise have added another new office to their Canterbury portfolio. The Spitfire Square office which is conveniently located in a vibrant retail and hospitality hub, has huge potential with the constant stream of airport visitors every day. The team will be led by accomplished sales and marketing professional Mitchell MacDonald, who prides himself on providing enthusiasm, professionalism, and good old fashioned personalised service.

North America

Harcourts Encore – Tigard, Oregon

Harcourts North America’s success continues in Oregon as top broker Tom Anderson opens Harcourt’s Encore in the Portland suburb of Tigard. Though Anderson had been running a successful boutique agency in the area for years, he saw a unique opportunity in partnering with Harcourts North America. “Top producing agents need the newest tools, and Harcourts has the full package. There is a sense of collaboration that have not experienced in a franchise.” Tigard has a population of just under 55,000, but Tom’s approach has a small-town feel where he plans to continue to give back to this city that’s given him so much.

Indonesia

Harcourts Pulau Dewata, Gianyar, Bali

Welcome on board Harcourts Pulau Dewata which is Harcourts’ third office in Bali. Bali is known internationally as the top tourist destination for its unique culture. Riko who is the Principal, has more than 27 years of experience in the property industry. He started his property career as a manager at Colliers Jardine Indonesia. He was also the director at Jakarta Propertindo which is a state owned property developer. His current post as the President Director at Kingsland International which is a commercial property management. He plans to permanently reside in Bali and continue his property profession with Harcourts. He will be assisted by Widya who will operate the daily operation. Riko is looking forward to add the success of Harcourts Pulau Dewata to his great career history.

Harcourts Metropolis – Vancouver, Canada

Harcourts North America’s number one Canadian broker, Lana Wu, takes charge of the newest Canadian office, Harcourts Metropolis. Having been Harcourts’ number one agent in Canada since the opening of their first office, it is no surprise to see her thriving in this new space. Wu’s strategy runs deeper than solely focusing on clients buying and selling property. Wu also knows that to continue having success, her agents “need to have fun, enjoy their work, and do so while giving back to the community.” For so many, real estate is a transactional business, but for Wu and her team, this business is nothing without the relationships they have built and maintained over the years. There is no question that Harcourts Metropolis will flourish under Wu’s leadership. Behind her contagious positivity and unquestionable integrity, it is clear that her clients trust her, and her agents feel empowered working behind her.

Harcourts Alexandra Park

WELCOME CORPORATE TEAM WELCOME CORPORATE TEAM

Trent Sutton

Chief Marketing Officer, Harcourts International

Welcome to our new Chief Marketing Officer, Trent Sutton. Trent joins us from another well-respected real estate brand and will be based out of our Sydney corporate office. With over 20 years’ experience in brand marketing, Trent has worked with many Australian companies to drive growth through effective brand and campaign marketing designed to mobilise customers to act. Trent is passionate about helping people and the brands they work with to become more successful. In his role as Chief Marketing Officer, Trent will lead the Brand Experience team to further grow the Harcourts Brand globally.

Lydia Jeffs

Social & Paid Media Coordinator, Harcourts International

Lydia has joined Harcourts as the Social & Paid Media Coordinator. In this role, Lydia works within the digital+ team, responsible for social and paid media in our enterprise clients and running day to day support of our H Digital+ websites. Coming from a diverse and dynamic office role, in the building industry, where she discovered her passion for social media. Lydia says she’s incredibly grateful to be following her dream full time with Harcourts. Thriving in an environment that’s fast paced with a diverse role of responsibilities allows Lydia to use her problem-solving skills to find resolutions and improve workflows.

Jarard Thompson

Data Analyst, Harcourst International

With a varied background across the Technology and Animation space, Jarard joins Harcourts as a Data Analyst. Working with the H360/Domo team Jarard is responsible for creating interactive dashboards and answering business questions for the network as well as presenting Business Managers, Property Managers, CEOs their office/regional numbers and statistics to support better informed business outcomes. Outside of work, Jarard’s interest lie in outer-space, nature and video games.

Andy Henderson

Web Systems Support Officer, Harcourts International

Andy has joined the Harcourts team as the Web Systems Support Officer where he provides technical support for our Cert IV in Real Estate Students and related systems & websites. After 20 years running his own business focussing on website training, SEO, digital marketing and more, Andy is loving working with a dynamic team, office culture and of course the paid holidays! And on his day’s off, Andy likes to unwind by hitting the gym.

Luke Meintjes

Sales Manager – Mortgage Express, Harcourts New Zealand

Luke’s experience has been in financial services, marketing management across South Africa and Australia. Having worked on both sides of the fence as advisor and Business owner, Manager and Business Development Manager, he will be providing valuable support and training to the Mortgage Express advisor team.

Shane Kempton

Chief Executive Officer, Harcourts Western Australia

Welcome back to Shane Kempton as the Harcourts WA Chief Executive Officer. As CEO and high-performance coach, Shane has experienced life and business from many perspectives and at the highest level. From serving his country as a Soldier working with the Australian SAS, Business Owner of Australian’s number 1 real estate office, CEO of three national real estate groups, and Author of the book “Your Best Days Are Ahead Of You”.

Christine Sugana

Business Operations Manager, Harcourts Western Australia

Having previously worked as Harcourts Applecross Office Administrator, Christine has recently joined the Harcourts Western Australia as Business Operations Manager. Born and raised in Jakarta, Indonesia, Christine came to Perth in 1996 to attend senior high school and university. Then after obtaining a Bachelor of Arts (Graphic Design) degree from Curtin University, she returned to Indonesia and worked as a graphic designer and account executive for a franchise magazine. Christine says, “Being a part of the Harcourts family for the past four years has been an amazing experience and I look forward to learning more, contributing, and providing support to the network on this next part of my Harcourts journey”.

Cassandra Leak

State Operations Manager, Harcourts South Australia

With a real estate career beginning when she was 18 years old, Cassandra brings wide experience and skills to her role as State Operations Manager with Harcourts South Australia. Having spent the first six years working across both Property Management and Sales Administration, Cassandra took a few years’ break from real estate to travel and has recently come from a project coordinator role within the Recycling and Waste industry. Joining Harcourts during one of the busiest periods of the year, with new tech rollouts and the quarterly awards, Cassandra has taken it all in her stride.

HARCOURTS PURBA BALI CELEBRATES THE RETURN OF BALI’S REAL ESTATE MARKET

This issue, we talk with Harcourts Indonesia’s team in Bali about their local market, the office and their business success. Enjoy the read!

The real estate market in Bali is soaring again, with the island set to smash tourism targets by the end of the year, and welcome more than 1.5 million international tourists and 7 million domestic. With that, the Harcourts Purba Bali office is busier than ever, with our team of agents who are fielding dozens of calls and leads daily, for property buyers seeking to find an island home.

The Harcourts Purba Bali office opened its doors in 2018, in a prime location in Canggu, receiving a steady amount of foot traffic and walkins for buyers, sellers, and long-term renters. Principals Eugene Shivnan and his wife Siti Salmah Purba have been working in Bali real estate for nearly 20 years and have seen the island’s flow of demand and changes of the market.

Indonesian buyers continue to dominate the market with 38.5% of the lead share over the last quarter, while the top markets for international interest are from Australia, Singapore, and the United States.

“The volume of interest we are seeing over the last few months is heavy and very promising,” says Principal Eugene Shivnan. “Due to our brand and reputation, we have become a premier agency for listing properties, so we can meet the demands, especially from these very high-end or commercial buyers.”

Harcourts Purba Bali Launches “Platinum Listings”

With the extremely high competition among the agencies for listings, Harcourts Purba Bali wanted to offer sellers a premiere service for

property listings, going above and beyond what other agencies can.

With Platinum Listings, the hand-selected exclusive listings receive marketing benefits, for visuals, property listing, and outreach to buyers to increase the likelihood of purchase.

“Some properties are extra special, either for their appeal, amenities, or their value, and these are the ones we call our Platinum Listings,” says Eugene. “With the right price and very targeted, specific marketing to find the buyers, we can almost guarantee a sale.”

The Platinum Listings program has been a success in its early stages with exclusive listings for land plots in Bingin Uluwatu as well as stunning high-end villas in Perenen, Canggu and Berawa.

Looking forward to 2023

As the New Year approaches, the Harcourts Pura Bali team looks to grow the brand in other segments of the market, including locations and listings offerings.

“We focus and rely a lot on our digital marketing to solidify the Harcourts brand at the top of mind for Bali real estate,” says Eugene. “This has been very successful for us, and next year we’ll be evolving to have more content across our digital platforms. This will be more interesting or newsworthy items, such as videos or podcast interviews and area reports and news articles.”

Additionally, the team is increasing their presence on neighbouring islands Lombok and Nusa Lembongan and Penida, as these markets are also growing. The commercial segment continues to be strong for the team, with an increasing number of listings for small to-midsize projects and resorts.

INTRODUCING THE IMPROVED

& SIMPLIFIED WEBSITE BUILDER TO GROW YOUR BUSINESS.

Since launching the new Harcourts websites in March & May in Australia and New Zealand respectively, we’ve achieved some major milestones for both our product development and marketing efforts.

Our new websites are regularly generating more than 1,000,000 unique browsers, and more than 3,000,000 unique page views per month, making it one of the most visited real estate websites in the region. These numbers continue to grow month on month.

In October alone we achieved:

• 892 property appraisals

• 10,361 listing enquiries

• 14,484 agent contacts

• 1,534,357 visits

• 3,165,689 page views

INTRODUCING THE IMPROVED AND SIMPLIFIED WEBSITE BUILDER TO GROW YOUR BUSINESS.

We’ve been taking on board feedback from the network and quietly working to improve the website offering, working towards a product that provides undeniable value to agents & business owners.

The team have approached the changes with three key tenets; making them easier to use, providing more value, and giving you more choice enabling you to create professional and profitable websites in no time.

WE’RE MAKING IT EASIER FOR YOU.

New automation features let you spend more time selling property and less on building websites. With pre-made templates & content, quick CRM connections and dozens of integrations across sales and property management, you an get started in just minutes.

WE’RE GIVING YOU MORE CHOICE.

Create visually impactful websites as bespoke or as simple as you like. We’ve doubled the number of content blocks available to more than 100. You can build custom pages, menus and forms, or take advantage of our existing templated designs.

From selecting your own custom domain, to personalising content with the help of our corporate images & video library, the choice is yours!

WE’RE PROVIDING YOU MORE VALUE.

Through powerful integrations like the auto-appraisal tool, partnering with The Real Estate Voice, Concierge & HomeLive, you’ll be positioned

as a property expert and generate more prospects than ever before.

Our website builder offers a wide range of integrations with property technology, CRM systems, data providers, content providers and social media channels, making it simple for you to create a website that exceeds your specific needs.

HARCOURTS AUTO APPRAISAL

With our lead generation tool, you can now automate your way to the best listings in town. We use data from Domain and REINZ to deliver a report to potential sellers and landlords that includes a wealth of information including property value, sold & current listings, market & demographic information & trends on demand. Since launching in Australia in March, auto appraisal has generated 3148 appraisals converting into 306 listings paying $1,521,000+ worth of GCI, along with tens millions worth pipeline GCI.

RATE MY AGENT

We have a deep integration with Rate My Agent. People who are signed up to the Harcourts CX program with an RMA subscription can add blocks anywhere on their website that automatically update and publish your latest ratings and reviews.

THE REAL ESTATE VOICE

The Real Estate Voice is the content marketing solution to make you stand out. Generate leads with stress-free content marketing for your website with the use of pre-written real estate articles. Automate the publication of ‘just listed’ & ‘just sold’ listings straight to your socials. You can order market reports, suburb profiles, agent and office bios, and even your entire website copy easily and quickly.

HOMELIVE

HomeLive is a streaming solution that creates a point of difference. Take centre stage with HomeLive and host live stream inspections that help you sell properties and win listings. Reach all your audiences at once, with streams syndicated across your digital platforms, receiving leads straight to your CRM.

CONCIERGE CHAT

Propic Concierge delivers 24/7 instant connections and insightful conversations tailored for every sector of modern real estate, helping busy agents answer enquiries and save time.

REAL-TIME WHATSAPP LEAD ALERTS

Get a jump on the competition with realtime lead alerts for listings & auto appraisals via Whatsapp.

Your agent/team subscription model.

DIGITAL MARKETING

Level up your paid digital marketing game with the new Meta Conversion API, allowing for sophisticated audience segmentation. We’ve also partnered with Google to offer a great deal. Open a new Google Ads account through Harcourts International and spend $500 in the first 60 days, and Google will give you $500 in ad credit (conditions apply)

WHAT DO PEOPLE THINK SO FAR?

“Our new Websites have been a huge improvement on what we use to have!

From building them, to updating them, the user experience has been easy, and the final product is amazing. Our agents are stoked with the ‘Request Appraisal’ feature.

The leads we’ve been able to gather through this feature have been quite impressive, and the conversions to sales even more so.”

Testimonials.

“We have received positive feedback from our team and consumers on how crisp and clean the new website design looks. It is simple, professional, informative, and the templates are all easily integrated and versatile allowing us to import, edit and display our own touches within a stylish design.

Digital Marketing Manager digitalplus@harcourts.net

Mary Tey, Operations Manager, Harcourts Clayfield

Sarah Bekkers, Operations Manager, Harcourts Hunter Valley

NEW PARTNERSHIP TO ENHANCE HARCOURTS CX

The collaboration with RateMyAgent is an exciting step towards Harcourts offering a market-leading experience for business owners and agents.

The new program incorporates two survey systems, access to customised Harcourts templates, automated posts to Google My Business profiles, website integration, and a RateMyAgent API. With testimonials and star ratings fully integrated with Google Reviews, our great ratings are suddenly much more visible in the local area via search engine optimisation (SEO), powered by RateMyAgent’s site. In fact, compared with old surveys, the response rate with Rate My Agent has increased to over 40% providing more data for our clients.

The site’s dashboard allows agents to leverage and showcase their track records, converting them to future sales. RateMyAgent allows agents to customise agency profiles to align branding as well as the ability to generate market reports that highlight successes to prospects, all of which allow Harcourts’ agents to boost their profile and credentials.

RateMyAgent chief executive officer, Michael Davey commented, “Harcourts is leading the industry in trust and transparency with this program, measuring the client experience end-to-end and really lifting the bar.”

In addition to the Google Interaction, RateMyAgent of course shows results from many other real estate businesses across Australia and New Zealand, but with a continued focus on the Harcourts Promise, our agents have nothing to fear from comparison.

Business Operations, Harcourts International steven.green@harcourts.net

DELIVERING WORLD-CLASS SYSTEMS TO SUPPORT OPERATIONS AT THE FRONTLINE

2022 has been an amazing year of positive change for the Harcourts technology suite. We have finished migrating all Harcourts and Nutrien Harcourts branded offices in Australia from H1 to VaultRE. The project’s focus is now to migrate NAI Harcourt Australia, bring the early adopters in-line with the 100% VaultRE operating model, along with finalising the work with The PropTech Group to enhance VaultRE to be match fit for New Zealand. H Digital + Web the new National, Office, and Personal websites for Australia and New Zealand continues to be enhanced with new products and features being introduced. ALC on the Gold Coast was an exceptional event where the Interfirm dashboard, in H360, was released to the Australian business owners. The Harcourts Hub was released across Australia and plans are underway to release it into New Zealand.

Everything we’re building and rolling out helps our people do more, and better.

Aligning with our aim to deliver the finest experience in real estate. We’re replacing existing technology and delivering world-class systems that provides clarity, connectedness, and centralisation to make your operations smoother, cleaner, and more cutting-edge.

VaultRE is the endorsed specialist customer relationship management (CRM) system that allows Harcourts members to do more, and better. This leading system allows members to monitor every aspect of their operation from a single page, from any location, and in real time.

Ultimately, VaultRE will help members to list more, sell more, rent more.

H Digital+Web delivers world class national, office and personal websites. Built from the ground up focused on providing the best content management system allowing Business Owners and Agents to create a beautiful web presence. Delivering a platform to showcase you, your business, and your vendors properties.

Harcourts Hub is the home of all things Harcourts, built for members as the central location for all training, newsletters, events, templates, and resources. It will replace H1 for news and information, resources, and library content.

H|360 collates data from multiple sources to help our business owners, property managers and agents see the story of their business performance in live graphs, dashboards, and rankings. These indicators show our members how they’re performing in real time, so they know where their opportunities are, and can grow through relevant training and support on Harcourts Hub. This business performance dashboard is a source of live, smart data that will help members set and hit targets. H|360 gives us the capability to make decisions based on intelligence rather than intuition.

We have made amazing progress this year, and next year will be even better as we continue to build the finest technology suite in real estate in the world!

Chief Information Officer

leonard.donaldson@harcourts.net

Steven Green

Leonard

Donaldson

As another year draws to a close it’s a great time to reflect on what we’ve accomplished, and what we’ve learnt about ourselves.

The year certainly delivered many opportunities to test our resolve and ability to adapt to changing markets, and a changing world. One thing I’ve learnt over the years is that there are always opportunities, no matter the market. We may just have to look harder to find them.

It’s been wonderful for our team to be able to reconnect at events around the world this year. Our HX conferences were truly spectacular, and I can’t wait for May next year when we get to do it again! There is nothing as powerful as being face-to-face – something we should remember when it comes to building relationships with our clients. trust that many of you would have achieved your goals for the year. If not, it’s a valuable exercise to evaluate where the areas for improvement are and what learnings you can take into the new year. There is no such thing as failure when we take the learnings to get better. And the good news is, we get a fresh chance to do it all again in 2023.

For me the year reminded me of the importance of gratitude. We all have our individual challenges in life and it’s easy to be negative and make excuses. Sometimes life isn’t fair and we’re blindsided by things we never expected would happen.

But it’s how we respond that matters most. Being grateful for what we have. For the friends and family that fill our lives. For our health. For the small things. And in our Harcourts world, the opportunity we have each day to make a difference in the lives of others.

It’s an honour and a privilege to be entrusted with the sale or management of peoples’ homes, or to find a family a new home they can call their own. When we deliver an exceptional experience we make a difference. Make the most of that opportunity.

Focus on your successes for the year. Celebrate them. Take the learnings and build them into your plan for 2023 so that the new year brings you everything you deserve.

Take care over the holiday season and enjoy the time with your loved ones. Make every moment count!

See you in 2023!

One Team.

Steve Caradoc-Davies

Chief Executive Officer, Harcourts International steve.caradoc-davies@harcourts.net

PREPARE YOURSELF TO BE L O A N R E A D Y I

PREPARE YOURSELF TO BE L O A N R E A D Y I N 2 0 2 3

PREPARE YOURSELF TO BE L O A N R E A D Y I N 2 0 2 3

in

2022

Lenders are closely looking at spending habits, comparing the budget you complete against actual statements.

Lenders are closely looking at spending habits, comparing the budget you complete against actual statements.

Of great interest is discretional spending i.e. Uber Eats, Afterpay spending, and entertainment in general.

Of great interest is discretional spending i.e. Uber Eats, Afterpay spending, and entertainment in general.

Lenders are closely looking at spending habits, comparing the budget you complete against actual statements. Of great interest is discretional spending i.e. Uber Eats, Afterpay spending, and entertainment in general.

Lenders have far more information about how you manage credit, this could be great news, or not Interest rates are on the rise, affecting repayment and borrowing capacities.

Lenders have far more information about how you manage credit, this could be great news, or not Interest rates are on the rise, affecting repayment and borrowing capacities.

Lenders have far more information about how you manage credit, this could be great news, or not. Interest rates are on the rise, affecting repayment and borrowing capacities

of

change

Start changing your spending habits, do you need Uber Eats that often and Afterpay?

Start changing your spending habits, do you need Uber Eats that often and Afterpay?

Start changing your spending habits, do

Start a savings plan.

Start a savings plan.

Consolidate multiple credit and store cards. Automate your bills, so nothing gets missed

Go to our website to try our Loan Calculators www mortgage express com au/tools/ www.mortgage express.co.nz/financial tools/

Consolidate multiple credit and store cards. Automate your bills, so nothing gets missed Go to our website to try our Loan Calculators www mortgage express com au/tools/ www.mortgage express.co.nz/financial tools/

If

ASSESS your needs and unique financial position, then recommend loan options and strategies.

ASSESS your needs and unique financial position, then recommend loan options and strategies.

ASSESS your needs and unique financial position, then recommend loan options and strategies.

EXPLAIN the entire process from start (Application) to finish (Settlement).

EXPLAIN the entire process from start (Application) to finish (Settlement).

EXPLAIN the entire process from start (Application) to finish (Settlement).

ASSIST with all paperwork required.

ASSIST with all paperwork required.

ASSIST with all paperwork required.

COLLABORATE with all those involved in purchasing your home such as solicitors, real estates and lenders

COLLABORATE with all those involved in purchasing your home such as solicitors, real estates and lenders

COLLABORATE with all those involved in purchasing your home such as solicitors, real estates and lenders

CONDUCT regular reviews after settlement, making sure you are supported and still enjoying the most competitive deal for your situation

CONDUCT regular reviews after settlement, making sure you are supported and still enjoying the most competitive deal for your situation

CONDUCT regular reviews after settlement, making sure you are supported and still enjoying the most competitive deal for your situation

Grants and Schemes*

you’re a first home buyer it can get pretty confusing. There are a number of grants and incentives for first home owners including the Home Guarantee Scheme , First Home Owner Grant and First Home Super Saving Scheme and we can help explain.

First Home Owner Grant

pretty confusing. There are a number

First Home Super Saver Scheme

You

work with you to: Contact Us Today

could get up to $30,000, depending

on

State or Country,

townhouse

VICKY DEVINE

VICKY DEVINE

www.mortgage-express.com.au

www.mortgage-express.com.au

may have

eligible first home buyer schemes which can often save thousands.

Each State or Country may have eligib e first home buyer schemes which can often save thousands.

Ask your Mortgage Express broker what super contributions can be released to help buy your first home

Ask your Mortgage Express broker what super contribut ons can be released to help buy your first home

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LUKE MEINTJES

LUKE MEINTJES

LUKE MEINTJES

www.mortgage-express.co.nz

Hi Team Harcourts,

NEW ZEALAND UPDATE

As we reach the end of the year, not only are we taking time to reflect on what we have achieved in 2022, it is the time of year when we all look forward to gathering with family and friends, many of whom we may not have seen for some time. It is also a time of year when our actions and focus will set the tone for the year we are in, and the one to come. With the last quarterly awards of the year under our belts and our Christmas parties and catch-ups in full swing, in New Zealand we are taking time to thank our team for their hard work and dedication in what has definitely been another interesting year in business. The general consensus is that 2023 will be better than 2022 for so many reasons.

As we continue to celebrate our people and our culture, we have been delighted this quarter to induct two further recipients into ‘Titanium’. This award recognises exceptional achievement, and we are thrilled to advise that Yvenna Yue – Harcourts Monarch, Hamilton Central City and Diego Traglia – Harcourts Northwest Realty are the second and third recipients of this recognition. Congratulations Yvenna and Diego - we are proud of all your hard work and dedication. It is wonderful to be able to showcase your achievements in this way.

2022 has also been a year were we have done even more for our communities and people in need across New Zealand. Along with continuing our commitment to the Hospice Grants Programme for the sixth year, we have increased the grant total from $225,000 to $275,000 thanks to a donation through the Harcourts Foundation for $30,000 and also to Riley Blackham, Business Owner - Harcourts Blackham and Co. for his incredible $20,000 donation made earlier this year at HX22. cannot forget to mention Gumboot Friday 2022. The engagement from all parts of our network towards this initiative which Harcourts Foundation are proudly supporting for the first time, has been unbelievable. At $138 per counselling session, the Harcourts network raised $167,652.45, enough to fund 1,215 free counselling sessions to our young kiwis who so desperately need our help and support. What we have done for Gumboot Friday is an amazing start, but it most certainly doesn’t stop here. Mental health issues for our young people continue to be on the rise, so let’s all pull together and continue what we have started in raising awareness and funding for our kiwi kids.

•

Trans-Tasman Walkathon

In September, our Harcourts New Zealand and Harcourts Australia Corporate teams, battled it out for the inaugural Trans-Tasman Walkathon Competition, and what a week it was!

Harcourts New Zealand took out the top prize with a whopping 3,476,673 steps, beating Australia’s 2,571,618 steps! This means the Trans-Tasman Walkathon trophy will stay here in NZ for the next 12 months until it is contested in September 2023.

Top Trans-Tasman Team

Beast Mode Steppers 430, 383 steps (Shannon Hamilton, Jay Areora, Nataly Lopez & Victoria Ly)

• Team Winners

1st Place Beast Mode Steppers 430,383 steps (Shannon Hamilton, Jay Areora, Nataly Lopez & Victoria Ly)

2nd Place Insteption 422,491 steps (Liane Thomson, Jennie Harrison, Grace Hartley & Luke Meintjes)

3rd Place Has-Beens & Wannabies 369,281 steps (Olivia Graham, Minnie Baweja, Aaron Davis and Dimi)

• Individual Winners

1st Place Liane Thomson 162,429 steps

2nd Place Victoria Ly 136,178 steps

Bryan ThomsonManaging Director, Harcourts New Zealand bryan.thomson@harcourts.net

Celebrating Long Service Milestones

Arlene Cresswell

In October, Arlene Cresswell - Auction Administrator at Advantage Realty Tauranga, achieved the amazing milestone of 30 years’ service to Harcourts.

Arlene started her career with Harcourts in Whangamata in 1992, working for Neighbour Realties Ltd as a receptionist working part time, after school and on the weekends. Over the next 6 years she was involved in the administrative side of the company as it expanded to eight offices on the Coromandel Peninsula - where she became the Director’s Personal Assistant. Arlene transferred to Waihi in 1996 and helped open this office, as well as the office Waihi Beach.

Gaining her license, Arlene decided to have a go at selling real estate but soon decided that being a well organised person with a touch of perfection, that administration was the path for her.

Prue Hamill

Prue Hamill, Business OwnerHarcourts Hamill Realty – Wairarapa celebrates 25 years of service this November. Prue had tried a variety of careers before deciding to sell real estate and within her first year of sales she managed to achieve national top 5% recognition. In 1997 she purchased the Harcourts Wairarapa franchise from the late Pat Mahony, who set up the first Harcourts Franchised office.

Prue has been a licensed Auctioneer for 23 years, having called more than 800 property auctions and has been awarded Harcourts Wellington Region Auctioneer Champion in the year 2000.

Prue is very proud to call the beautiful Wairarapa home and is involved within the local community. She has served as the area representative of the Real Estate Institute and has sponsored numerous local individuals and groups in their support of the Harcourts Foundation.

In her 25th year of ownership Prue has a strong passion for the industry and believes in high standards with a personal hands-on attitude. She has experienced all sorts of market conditions and has learnt to adapt. “I work continually on how best we can provide our clients with better means of achieving top results.”

Congratulations Prue!

David Moy

David Moy, Sales Consultant & Auctioneer for Harcourts Shelter Realty - New Lynn has achieved the milestone of 25 years this November.

David has excelled in real estate with his consultative approach and straighttalking manner, winning favour from past and present clients.

David qualified as a Branch Manager in 1995, in 2003 he was accredited with the coveted AREINZ status from the Real Estate Institute of NZ and in 2006 graduated from Massey University in Business Studies and continues study to keep pace with the ever-changing needs of a modern market.

Not content with these successes, David qualified as an Auctioneer in 2014 and loves the Auction process.

Auction Update

Whilst numbers across the board have been down on last year, the auction process remains strong across the country. I’m seeing some great results come through social media and as we moved through spring, it was great to see some of the in-room sessions stacked and full of energy, bidding, hammers coming down, and smiling customers. Keep those posts coming, they are great social proof of your strength and our brand!

I would also like to give a massive thanks to every auctioneer who stood up and called charity auctions for Gumboot Friday (4 November), to every business owner who put together initiatives and finally every one of you who reached into your pockets. The results were outstanding and above our expectations. The Gumboot song videos from around the country were outstanding, with a special mention to Mike Beazley and the team in Harcourts Optimize Realty in Whangarei – I loved it. The video by the Northern Region Auctioneers with Mike King, Bryan Thomson, Jackie Parker et al. went viral. My football team, (who are a bunch of crusty cynics) loved it and it spurred them into charitable action.

In October I had the pleasure of travelling across the ditch to the Australian Auctioneering Championships (AUSTROS) with Aaron Davis and a large contingent of serious auction advocates from the Harcourts network and beyond. It was a fantastic experience and although we didn’t take away the trophy, it was very apparent that the standard of New Zealand auctioneering, sets benchmarks.

Competition season will be with us very soon. We kick off with the LVD Championships in Queenstown. This is a wonderful competition for those both serious and interested in the craft. There are three divisions to enter - Novice, Senior and Premier. The LVD Champs offer more than the “call”. The non-verifiable breakfast masterclass is a “must do” and the chance to be amongst serious auction practitioners for three days will without doubt help your business in 2023.

“Constant improvement is at the forefront of auctioneering and practitioners must always be upskilling. With the season’s pinnacle events later in the calendar year, it makes perfect sense to focus competitors two to three months prior to the National honours – ensuring they’re at the peak of their powers and subsequently enhancing the overall standard. “

– Mark Sumich, Chief Judge

With the competition in mind, we have amended the date for our “Introduction to Auctioneering” Course, so that the committed amongst you can get to Queenstown with confidence.

• Auckland - Wednesday 1 February 2023

• Christchurch - Tuesday 7 February 2023

Please send me an email to lock in your spot.

Have a great Christmas and here’s to 2023!

Shane

3rd Place Olivia Graham 128, 065 steps

David continues to work alongside his wife Lydia and together their unique skills combine to offer sellers and buyers alike a complete service from a dedicated husband and wife team.

Cortese

National Auction Manager, Harcourts New Zealand shane.cortese@harcourts.net

Diego Traglia (top) & Yvenna Yue (bottom), our Titanium recgonition award winners.

It’s never quiet in the world of Property Management and this quarter has been no different. Our leadership team at Harcourts is persistent in their strive for excellence and it’s how we offer and deliver next-level client service in Property Management.

The recent Harcourts New Zealand’s Property Management Leadership Conference 2022 was a day of learning and collaborating on how we can provide an innovative and industry-leading approach in our work with landlords and tenants.

We were lucky enough to be joined by guest speakers - Harcourts Managing Director, Bryan Thomson, Tenancy.co.nz Managing Director Craeg Williams, Mortgage Express CEO, Sarah Johnston, and International Property Management Trainer, Darren Hunter. In sharing their expertise, our attendees walked away with crucial insider knowledge, ready to apply to their craft and lead their teams in the pursuit of excellence.

Harcourts New Zealand are thrilled to have won the top prize in seven categories at this years’ 2022 Real Estate Institute of New Zealand (REINZ) awards.

In the awards which Harcourts won this year, our Property Management team secured three property management awards. This includes Jen Neil of Harcourts Accommodation Centre winning Residential Property Manager of the Year - Jen is now the three-time winner of both the Harcourts New Zealand property manager award and also of the REINZ top property manager award; Lynne Cawthorn

of Harcourts Holmwood scooping the top prize of Residential property management business development manager of the year; and Harcourts Accommodation Centre winning Residential property management large office of the year, which is the fourth time that Nigel Bowden and the team have won this accolade. Harcourts were also finalists in the Residential property management medium office of the year and Residential property manager of the year categories.

With the honours spread far and wide across the Harcourts network. Bryan Thomson, Managing Director, Harcourts New Zealand said, ‘This is a symbol of how the Harcourts network continue to work as a team and to uphold excellent standards of service to all New Zealanders.’

As we see the year close in, wanted to take this opportunity to thank the entire Property Management network in New Zealand as well as all of our supporters. Having hit 25,000 properties under management we are getting bigger and better every year.

Jodine

Clark Head of Property Management New Zealand jodine.clark@harcourts.net

4. What activities have led to your success? The willingness to put in the hard work and constantly learning and improving. Working closely with all of our colleagues is also a huge factor of success in the Papanui office.

THE NEW BASICS EVERY AGENT NEEDS TO KNOW

I can’t recall a time when we have seen a situation like the one we find ourselves in now.

Agents serious about future commercial success should be investing their time and energy into:

1. Why did you decide to join Harcourts? I have always been passionate about property. My father is an engineer and a small developer in China, so was brought up obsessed with property. I’ve been investing in properties since was in university and even did my master thesis topic on the housing market. met John McFadden and Jim Davis while I was working as a commercial analyst and had the opportunity to work with Cameron Bailey as my mentor. started selling part-time and became a full-time sales consultant a couple of months later.

2. What is your favourite thing about being a Harcourts team member? Being a Harcourts team member gives me so much opportunity to grow and challenge myself. One of my most favourite things is the communal sense of teamwork, you never feel alone in this company. I had a lot of guidance and support from our business owners and top agents when first started and seeing Harcourts colleagues work together as a team to get the best result for our clients is a very powerful feeling.

3. What do you enjoy most about being in the real estate industry? Being able to support clients move forward into the next chapter of their lives. Whether it be helping people to buy their first home, upsizing, downsizing, or even investment plans for retirement.

5. What is your secret to maintaining a strong relationship with clients? Coming from a cultural background where being humble is a key virtue, I have often been told that I am approachable. am also a mother of two, so like to think that I have a naturally caring nature which helps as many clients find it easy to talk to me and are willing to share their thoughts and concerns. Although it is important to maintain a professional relationship as agent and clients, each client has their unique circumstances, so I always try to stand in their shoes and show genuine care in order to take some of the stress from my clients. Good knowledge and great service ensure a good experience for the client, and that will bring in repeat business.

6. What advice would you offer to people new to the industry? Focus on people, not money. It might be tough when you first start, but if you keep building your knowledge about houses and the market, show care to your clients and work closely with your colleagues, you will get there. It sounds simple and easy to say, but not everyone can keep at it, so I really encourage people to hone a persistent work ethic.

7. If you weren’t in real estate, what job would you have and why? Honestly, was a shy and nerdy analyst before I joined Harcourts. would have stayed as an analyst if I weren’t in real estate.

8. What is your favourite hobby/pastime? Some of my favourite past times include snowboarding and reading, I always love a new recommendation if anyone is willing to give me one.

Traditionally, it’s one or two areas of our industry that are feeling pressure at any given time, but right now we are seeing just about every area under enormous pressure at the same time. Our industry has changed, the market has changed and how we operate also needs to change.

There is a lot of noise in the market about getting ‘back to basics’, but what basics should we be going back to?

Modern agents need to be focusing more on people skills and less on the transactional skills that have been prioritised in the past.

During the good times of low interest rates and skyrocketing property prices, it’s easy to get caught up in transactional tasks, but doing that appears to have had a negative impact on our relationship building skills.

To truly serve the needs of our clients we need to now exercise empathy.

Are they worried about mortgage stress? Put them in touch with a trusted mortgage broker who can provide them with options.

We know that interest rates will change and if you can help clients navigate a short-term painful period, they will still reap the benefits of their 30-year investment.

Real estate has always been a relationship business and any support you provide a client now will be remembered and paid back in spades either in referrals or repeat business.

• Gaining a real understanding of the motivations and pressures of their clients

• Building empathy and listening skills

• Honing negotiation skills

• Helping clients plan for unexpected changes

• Looking for new ‘out of the box’ solutions for themselves and their clients

• Attending conferences and events to gain insights from others facing the same challenges

Regardless of where the market is in the next 2 years, an investment in yourself and relationship building can only serve to improve your reputation and truly build clients for life.

Sadhana

Smiles

CEO, Real Estate Industry Partners sadhana.smiles@reip.com.au

Superstar Profile

Michelle Fu Sales Consultant Harcourts Gold - Papanui

AUSTRALIA UPDATE

…and suddenly here we are in the last month of the year!

The answer to that cliché question “Where’s the year gone!?” is, in some ways, contained in another cliché: ‘Time flies when you’re having fun.’

In my last Update we were on the verge of launching a significant technological development: the Harcourts Hub – our new intranet, a single location for all things Harcourts. The Hub is home to a host of tools, training and templates, resources, marketing and statistics, news, and views for the one team to use.

As the Hub launched, to encourage exploration of this new resource, we had a special daily competition: ‘Hunt the Hub Hero’. Hidden within the Hub was the Hub Hero, in a new hiding place every day! With $7000 worth of daily prizes spread over the 3 weeks of the Hunt, and a grand prize of $2000, fun was had by nearly 2 thousand happy Hub hunters.

The Harcourts Hub is a huge success. User-friendly and super useful. The heart of Harcourts.

Next on the tech. rollout was our new CX program, a powerful business partnership with RateMyAgent. This, along with our new Agent and Office Websites, both greatly empowering our One Team.

Yes, it has been fun, but it has also been testing. Many people have put in long hours, many more have had to cope with challenge and change. Everyone, I’m hugely heartened to say, signed up, clicked on, supported, and worked together proving we’ve got this: One Team.

And now, at the end of what has been an at times arduous technology transition, we keep our focus forward. All that work will pay dividends to our approach to relationship building.

Earlier this quarter, I had the pleasure and the privilege of attending and presenting at the Australian Leadership Conference. The collaborative conversations, the sharing of knowledge, the ‘Being Courageous’ and bravely sharing of challenges, and the cooperative sharing of solutions, were inspiring. Harcourts Australia has always ‘Put People First’ and the Interfirm Leadership workshop sessions at ALC were no exception.

Unlike HX, ALC was focused on facts, not feelings.

Fact: in 2021/2022 we grew our market share to place ourselves firmly in the number two position.

Fact: we increased our conversion rate by 5%

Fact: our number of sales consultants number over 1,660

Fact: we sold over $21 billion worth of property.

I point these out, not merely because I’m immensely proud of Harcourts Australia’s performance in the face of uncertainty, but because I want to make the point that negative news stories are not driving buyer decisions. There are people and profit out there. There’s stock and sellers, there’s buyers and business. It’s up to us to take the lead.

Leadership is an effective commodity in a changing market. Be it leadership in the market, in community or in business. People will look to valued advisors. How do we build this trust? - A relationship that consistently delivers information that is relevant.

Our Harcourts Australian leaders are growing and doing more than

trends are showing. Over the past quarter 6 new leaders have joined our community, to better serve their community.

Strong relationships are partnerships. Harcourts Australia has built upon it’s already outstanding collaborations and added five more business partnerships this quarter: Inspection Express, Made Comfy, Simple Rent, Mould Men and Rello.

Those who know me, know that one of my go-to’s for inspiration is Viktor E. Frankl.

He said: “Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.”

Through some trying times, and through some fun times, I am excited and delighted by the One Team’s use of that space, their choice of

response, as we grow together, and we continue to offer the finest experience in real estate.

One Team, We’ve Got This.

Seasonal greetings and best wishes to you and yours. May fun and laughter fill your days, see you in blue in 2023.

Adrian Knowles

CEO, Harcourts Australia adrian.knowles@harcourts.net

Auction Update

Auctions have become a big focus for us in the Australian market. Across the country we have seen days on market increase and prices decline as interest rates continue to slow the market. With agents struggling to move stock like we were 9 months ago it has become clear that a structured selling process is required.

Average days on market for Private Treaty campaigns have grown to 46 days. Auctions deliver the same result in only 25 days. For every 10 days your days on market increase as a business, your output reduces by 30%, an impact being felt across businesses. So controlling your days on market is critical.

The key to keeping your productivity and your income consistent is to keep your days on market low. This is also of benefit to a seller – the

longer a property sits on the market the less is sells for. Particularly if it’s been on the market for over 30 days. Short days on market mean a better price for sellers and greater productivity for your business. Control your days on market and you’ll control your business.

Hamilton

Head of Auctions, Harcourts Australia christian.hamilton@harcourts.net

SOUTH AFRICA UPDATE

NORTH AMERICA UPDATE

As 2022 draws to an end and we reflect on another memorable year it is hard not to contrast this November with the past two Novembers. This time just feels a lot more normal. In 2020 we still knew very little about Covid and had just come out of our hard lockdown in South Africa. People were still getting gravely ill, and it was very scary.

By November 2021 Covid was still very much here, but we were used to wearing masks, social distancing and travel restrictions. During those years we had record low interest rates and boom markets. But as 2022 winds down, interest rates are back to pre-Covid levels, the markets have normalised, and masks have been consigned to our bottom draws (thank goodness)!

2022 has been a memorable year for many reasons at Harcourts in South Africa. 6 of the 10 months so far have been record months. We started migrating off H1 (who would ever have thought!). Auction really gained traction as Harcourts led the way in introducing it to South Africa’s residential property market. We made great strides in Digital Marketing and started seeing very promising results. But above all this, the one thing that stood out for me in 2022 was the return of our Events.

The lifting of Covid restrictions meant that we had record numbers at HX, Regional Awards and Business Leader Events. People desperate for a dose of the Harcourts culture flocked back to our first full HX for 2 years. Awards just seemed to mean a little more than they used to. guess the one thing we always took for granted was being able to get together at Events. After that was taken away, our appreciation for spending time together and celebrating together was just so amplified. Let’s hope it never gets taken away again.

Top Kwa-Zulu Natal Agent Day

The iconic Oyster Box Hotel in Umhlanga was the perfect setting for a celebration of our Top Kwa-Zulu Natal Sale Agents. We love celebrating success and the ladies were treated to cocktails in the Lighthouse Bar and a sumptuous 3 course meal on the beautiful Oyster Box terrace overlooking the magnificent Indian Ocean. Girl power was the order of the day as the ladies dominated the Top 10 positions in KwaZulu Natal. Congratulations ladies!

Top Agent Day – Western Cape, South Africa

Recognising and rewarding our leading Sales and Rental / Property Management agents for their hard work and achievements is such a privilege and always so much fun! The 50 highest ranked sales agents from ‘21/’22 as well as the leading Property Management agents were treated to special delights and experiences at our three hugely enjoyable and memorable “2022 Top Agent Days.” These leading agents from across South Africa came together and enjoyed great food and drinks, each other’s company and many laughs were had! New bonds were created and old ones cemented. South Africa… where we take “Fun and Laughter” seriously!

Richard Gray CEO, Harcourts South Africa richard.gray@harcourtssa.co.za

What an incredible year it has been for us at Harcourts North America. We have seen some outstanding achievements from our network across the board and it has been great to see the success that many of our agents have had in their business. We have continued to grow as a network and have implemented many new tools and resources into our offering that has allowed our agents to further build on their individual business. As we look to finish out the year strongly, it has been great to be able to reflect on the year that was and how we as an organization have been able to provide a level of support to our network that has continued to see them grow.

Last quarter saw our first ever S ocial wClub event take place in Eugene, Oregon. We had 50 people attend a college football game where they had the opportunity to tailgate before and after the game as well as attend the game itself. This was great for us as a network to be able to bring our agents and families together for a day of fun and festivities that was enjoyed by all. We would also like to congratulate all our Quarter 3 award winners on the outstanding results they were able to produce. It is so refreshing to see many new faces receiving awards across our entire network and are excited for what the future holds for all our agents. A big thank you goes out to the Harcourts Prime Properties San Diego team for putting on such an incredible event. Seeing many attendees in person as well as online gives us a

great feeling to know that we will be able to continue our efforts of conducting our awards events in person.

We are also excited to announce the opening of two new offices to the North American network, Harcourts Encore and Harcourts Metropolis. Tom Anderson will be opening Harcourts Encore in Tigard, Oregon. Tom has been a Top Broker, running a successful boutique agency in the Tigard area for many years and saw an incredible opportunity to further provide to his community by partnering with Harcourts. Harcourts Metropolis is going to be headed up by Harcourts North America’s number one Canadian broker, Lana Wu. Lana has been the top agent for Harcourts Canada since the opening of their first office and is excited for the opportunity to open her own office and help her agents, and clients grow. As a network we couldn’t be happier to have Tom and Lana join the team and are excited to see what they can do with Harcourts in their marketplace.

Ben Brady

CEO, Harcourts North America ben.brady@harcourts.net

Our recent Top Agent Days in Kwa-Zulu Natal and Western Cape

INDONESIA UPDATE

A new office was onboard in October, and it is the third office in Bali. It is located strategically in Gianyar which is close to Ubud. The new office will complement our geographic coverage in Bali.

The Mid Year Awards took place in August with great success. It was in a hybrid format for the first time due to the pandemic. We invited Kitty Chen who is a speaker to share on the mindset topic in addition to Steve C. for the opening. An interview on both SC, Ruben and Erna provided the insight on how to be resilient during the challenging period. New face of winners on the awards created an optimism and encouragement for many newcomers that the discipline is the key to success in any market. A great sharing by Adrian K. on how a success office is conducted in Australia during the principal meeting. A lunch gathering for the first time since the pandemic was organised for top winners which is sponsored by the Panin Bank of our group.

The new training module S.THW provides much wider coverage on topic. The localization including the translation just completed. Our H1 new website attracted more viewers with localisation in design.

The level of NPL listing from banks rised and we expect this trend will continue which is an opportunity for marketing. The Indonesia economy continue to perform well due to its prudent management and the positive trend of the commodity prices.

The year 2022 will pass and wishing each of you a Merry Christmas and a Happy New Year.

Nandar

Gunawan

CEO, Harcourts Indonesia nandar@harcourts.co.id

WHAT’S HAPPENING IN THE NUTRIEN HARCOURTS NETWORK

We have recently welcomed new team members to the Nutrien Harcourts family. Jack Wagner & Joanne Edson (sales) have joined us in SA, Andrew Gilmour (sales) & Jaz Smith (social media) have joined us in VIC and Kura Waugh (sales & marketing administration) in NT.

In our corporate team we have welcomed Clara Nunez (Southeast administration), Clara is familiar with our brand and has been in the PRH team for several years.

Spring has bought on some large and unique campaigns for our agents, including ‘Bakers Grain Aggregation ‘in Howlong NSW, a derisked and diversified agricultural production enterprise and since 1989

‘Glen Stuart’ in Tasmania is well known for the super fine wool produced off the property and has received awards such as five national Zegna trophies, the New England Wool Ultimate Clip Competition, two Australian Superfine Wool Growers Association Champion Fleece awards, numerous Campbell Town show awards, currently being marketed by Nutrien Harcourts Tasmania as an EOI campaign.

‘Waterfall House’ in York WA, a spectacular 30-hectare property featuring a sensational architectural designed two level home, panoramic views, two other accommodation dwellings, massive shed and the best waterfall features in the region is being marketed by Phil Becker.

We are looking forward to seeing the results of these properties!

the Baker Grain Aggregation has been considered one of the premium rural properties in the Howlong region. This is being marketed by our Albury Rural office as and EOI campaign.

Spring has bought on some large and unique campaigns for our agents, including ‘Bakers Grain Aggregation ‘in Howlong NSW, a derisked and diversified agricultural production enterprise and since 1989 the Baker Grain Aggregation has been considered one of the premium rural properties in the Howlong region. This is being marketed by our Albury Rural office as and EOI campaign.

A huge congratulations to our Nutrien Harcourts Leongatha agents Barry and Matt Redmond and conjunction agents Alex Scott and Staff Leongatha having sold ‘Tallagandra’ a premium dairy farm in Fish Creek VIC for an eightfigure sum!

Congratulations to the fifty-three important community projects across the length and breadth of remote, rural and regional Australia who will share $250,000 in funding, thanks to the Nutrien Ag Solutions Community Grants Program. This is the second year of the Nutrien Ag Solutions Community Grants Program, which offers grants of up to $5,000 for projects that contribute to community wellbeing and

vibrancy in remote, rural and regional communities. Read more on our nutrienagsolutions.com.au website under ‘community grants program’. Nutrien Ag Solutions and CareFlight have launched a new partnership that will upskill regional communities with life-saving skills in 180 locations across Australia. The Emergency Trauma Training will deliver training that’s practical and targeted to those working in the agriculture industry, with the first session to take place in 2023 and held over the next three years.

Mark Brooke

General Manager, Nutrien Harcourts mark.brooke@nurtrien.com.au

Glen Stuart, Tasmania Waterfall House, York, WA

NEW ZEALAND UPDATE

Harcourts Foundation soaring to new heights

It has been the most incredible quarter for Harcourts Foundation New Zealand. From wine auctions to gumboots, we have covered a lot of ground including reaching another incredible milestone. Since forming in 2008, Harcourts Foundation have raised an outstanding $7.5 million. That translates to 1157 charities supported internationally. The impact the foundation continues to make in the community, is as great as it ever was.

Your support has provided much-needed support to the communities we live and work in. We also want to say a huge welcome and congratulations to the four new offices on board – Harcourts Clarks Beach, Harcourts Waiuku, Harcourts Whitianga and Harcourts New Windsor.

Notable this quarter has been the collaboration across our offices for Gumboot Friday. Gumboot Friday is a nationwide initiative which provides FREE kids counselling when it is really needed and we are delighted to have been a proud supporter in 2022.

Alongside extending our commitment to the Hospice Grants Programme for the sixth year, we have increased the grant total from $225,000 to $275,000 thanks to a donation through the Harcourts Foundation for $30,000 and also to Riley Blackham, Business OwnerHarcourts Blackham and Co. for his incredible $20,000 donation made earlier this year at HX22.

Gumboot Friday

Over the past few months, we have seen our network pull together in the most extraordinary way to raise funds and awareness for Gumboot Friday. In our biggest network collaboration to date, we have seen franchises, offices and individuals roll-out 53 separate initiatives. Everyone has put in a huge effort to help kiwi kids.

From sausage sizzles, auction nights, gumboot throwing and the infamous Gumboot Song remake by the some of our auctioneers and Jackie Parker, we had a lot of fun and laughter.

Emma Revell, Harcourts Foundation Ambassador said, ‘This of course is only the beginning of what we can do, but for now THANK YOU to you all. Our original goal was to raise $138,000 enough to fund 1000 counselling sessions at $138 each but we are delighted to say we raised an astonishing $167,652.45

Hospice New Zealand Grants Programme 2022

Hospices around New Zealand have benefited from nearly $50,000 in specialised equipment, thanks to the 2022 grants provided by the Harcourts Foundation and its supporting business owners.

The $49,408 in grants, have been distributed to 11 hospices nationwide, covering costs for items ranging from beds and mattresses to syringe drivers and shower commodes.

Harcourts NZ Managing Director Bryan Thomson says ‘This year we are delighted to have given the largest sum to date of almost $50,000 reaching a total of $275,000 donated through the grants programme

which is enough to pay for 1,215 counselling sessions.’ Bryan Thomson, Managing Director added, ‘The mental health of young kiwis is something we need to address and look after. Harcourts Foundation are incredibly proud to support Gumboot Friday.’

Round 55 grant recipients

In another hugely supported round of grants, we are delighted to have supported 23 charities and community groups across New Zealand.

ORGANISATION FRANCHISE

since it began in 2017, to the Hospice Grants Programme. The Harcourts Foundation funding for Hospice NZ has been distributed across the country enabling the work of hospice to help people from many regions.

Harcourts Foundation Inspiration Awards

Disability Services Regent Realty Ltd

Gumboot Friday Regent Realty Ltd

Gumboot Friday Team CHB Ltd

These awards which are presented quarterly and annually to a person, group of people, office or franchise that has made an outstanding contribution to their community via the Harcourts Foundation in their region.

Northern Region

The winner of the Northern Inspiration Award for this quarter is respected for their mammoth contribution to their community.

With generous donations through the Harcourts Foundation, Blue Fern Realty have supported Redhills Community Kindergarten to update and replace their computers and laptops, and Matipo Primary School to update and restock their library.

Congratulations on winning this quarter’s Northern Inspiration Award, and a huge thank you to Suzy Bray, Joe Voordouw and the entire team at Blue Fern Realty, for your generosity and contributions to the next generation of locals.

Christchurch Region

Over the years, numerous charities and groups have been the fortunate recipients of this franchise’s generous support through the Harcourts Foundation.

Harcourts Gold understand that by working with charities such as Full Bellies and Kidscan that they can directly impact the lives of kiwi kids who are affected by poverty. Their $10,000 donation in September to Full Bellies is now feeding over 60 children in a local school, twice a week, whilst their amazing $20,000 donation to Kidscan in October enabled them to ensure that fewer local tamariki experience hardship in their lives.

We would like to thank and congratulate John and Lynette McFadden, Chris Kennedy, Cameron Bailey and the entire team at Harcourts Gold Real Estate for the outstanding work you do.

Wellington Region

The winner of the Wellington Region Inspiration Awards for this quarter is well known and well loved. This quarter the Cranford Hospice Trust were the worthy recipients of a staggering $352,440 raised at the Hawke’s Bay Wine Auction on 17 September via the support and sponsorship of the event by Harcourts Regent Realty. This total is a new record for the event and funds raised for hospice go directly towards supporting those in hospice care and their families at the most difficult of times.

We would like to congratulate and thank Kaine Wilson, James Cooper and the entire team at Regent Realty for their contribution and commitment to making their community a better place.

South Island Region

The winner of the South Island Inspiration Awards for this quarter is highly regarded for supporting their local community.

This quarter Stoke Toy Library Inc. received funding to expand the range of educational toys loaned to local families, Richmond Group Riding for the Disabled were supported to update their fencing and keep their horses safe, the Mapua Community Library bought new books to update their collection, and The Nelson Squash Rackets Club Incorporated received new equipment to support their Junior Coaching Programme.

We would like to congratulate and thank Chris Harvey, Toby Randall, Mike Rollo, Chris Davies and everyone at Platinum Blue Ltd for their contribution and commitment to making their community a better place.

Central Region

This award recognises a franchise whose owners lead by example. Erin Kingston and Wayne Pamment have continuously displayed a real passion for the foundation.

Big Brothers Big Sisters of Rotorua received support to place five new mentors in local schools to function as positive role models for local kids. The Aratika Cancer Trust received financial support to run a bespoke retreat for local people affected by cancer to relax, learn, and connect. And of course, we cannot forget to mention the glittering Dancing for Hospice event which was held in August and raised an incredible $130,000 for Rotorua Community Hospice.

Congratulations to the entire team at ETB Realty, your generosity, enthusiasm, and support of the Harcourts Foundation is incredible.

Harcourts Foundation continue to go from strength to strength in New Zealand and envisage in 2023 we can support even more kiwis to thrive. Key organisations such as charities and community groups, are receiving support from Harcourts

You to each and every one of you who has contributed.

AUSTRALIA UPDATE

Harcourts Foundation Donates to TRACTION for Young People

The Harcourts Foundation proudly donated $5,000 to contribute to an initiative run by Sisters of the Saddle which saw 40 female leaders, including 3 of Harcourts own, ride over 3 days in gruelling conditions through the Gold Coast Hinterland into Brisbane. The event raised over $274,000 for TRACTION which will use the funds in partnership with the southeast Queensland Indigenous community and local Elders, to design a bicycle building and mentoring program that meets the needs of their young people and builds strong collective ties.

SA provides support to 4 organisations!

This grant round South Australia have chosen to support 4 organisations.

• $10,000 to Koala Kids Back Packs Inc to provide breakfast and lunch packs to children who regularly attend school without either.

• $4,107 to In 2 Life Inc to setup a community program to help engage, at-risk, young people more positively with their community and each other, empowering them to be the change they want in their own lives.

• $4,000 to Miracle Babies Foundation to help produce NICU survival packs to support families with premature or sick newborn babies in the NICU.

• $3,601 to Henley Surf Life Saving Club for the purchase of additional nipper boards to help them engage more young people of all abilities and backgrounds to participate in water safety.

Tasmania

Tasmania’s foundation team have chosen to make two donations this grant round. Their first grant for $3,028 went out to The Fairy Godmothers a group that assists the Tasmanian Community and families who have children with disabilities, special needs and medical conditions who require equipment, resources, financial assistance, and medical attention. This funding will go a long way to support their offering of all-abilities activities in dance, yoga, music, and art. Tasmania’s second grant for $5,000 is in conjunction with Harcourts Launceston who are partnering with RSPCA Tasmania. This funding will support the RSPCA’s initiative of Give to Get Them Home, giving much needed support to animals who are without homes.

Western Australia

The foundation team in WA donated $5,000 to MSWA, an organisation that was formed to help those diagnosed with Neurological conditions access information and support. The funding will support their MSWA Ocean Ride, which Eric Hartanto, Harcourts WA’s number one agent is participating in on 20 November.

New Zealand Update

The annual NAI Harcourts Conference Day held in Auckland on 5 October 2022 brought delegates together from around the Harcourts New Zealand network, for a day of facilitated learning, networking and focus for ongoing success.

Attendees enjoyed a mix of superb keynote speakers, facilitated discussion groups and a panel of our own superstars who shared their experience and knowledge. There is no question NAI Harcourts in New Zealand have their direction set for the year ahead and all who invested the time and effort to attend the conference left better prepared to take on any challenges ahead.

We look forward to seeing how our commercial team use their newfound knowledge to bring you even higher levels of service.

BryanThomson

Managing Director, Harcourts New Zealand bryan.thomson@harcourts.net

Australia Update

As if an election cycle isn’t enough to cause a pause to markets, we have also seen banks raising interest rates and inflation at 40 year highs.

Despite all this, commercial markets have continued to fare well, and in some cases flourish. Inflation also demonstrates that there is considerable consumer demand, and that simply means that those in the right place, ready to do business are probably doing well.

• Industrial markets continue to outperform, and if anything is a problem it is simply the amount of available property stock

• Retail answers its own question via the inflation evidence

• Office markets, whilst not the market darling, are still far from being a pariah

• Investment sales – If we are lucky enough to find stock, continues to perform even in the landscape of rising interest rates, as investors in commercial take a longer-term view. NAI Harcourt’s Pinnacle leading the way in this area with strong results keeping Ryan Chesney #3 for July to September in the tally of results

• Business Sales continue to fare well as many people seem intent on taking some control of life back, and this is one of our expansion areas of the business. Great results in particular in Western Australia (Tom Fung) and Victoria (John Evans) # 2 for July to September Again, the strongest performance has come out of Victoria, and again John Georgiou #1 for July to September. John’s understanding of the market in which he operates and the ability to match client’s needs is unrivalled in the space. It is a great example of how we do not need to dominate highly competitive and fee sensitive inner city and capital markets. Working in an area characterised by mid-size industrials and understanding strong supply and demand cycles, the business generated here has seen John earn himself a Titanium status inside six months, and we thought it only appropriate to deck him out accordingly.

Commercial PM

Victoria

This grant round the Victorian Foundation team are supporting the Whitehorse Emergency Relief & Support Inc with a $5,000 grant to help them continue supplying food as an emergency resource to those in need in their community. WERS provides support in the form of food, transport and pharmaceutical costs as well as referrals to specialists where required for those in the community without income, or housing or those who have been victims of domestic violence.

The unsung heroes of these offices are undoubtedly the Property Managers, who not only prepare the annual budgets, deal with the issues around CPI and inflation generally, and keep the property portfolio in check, but also alert good sales and leasing agents to upcoming opportunity.

It is a varied role from what many of the residential counterparts deal with, based much more around the transactional and analytical side of the property, and certainly no less stressful. Given the nature of economies at the moment, it has never been more critical to get a

comprehensive understanding of what is affecting commercial assets as most will feel effects. Ensure that your team knows the importance of these team members and remember “Christmas is coming soon”.

Jason Luckhardt

National Manager Australia, NAI Harcourts jason.luckhardt@naiharcourts.net

Hannah Katz – Culture Ambassador with John Georgiou’s new Titanium cycle skin.

Harcourts Team Members Kym Warner, Kelly Podlich and Leah Haigh at the beginning of their mammoth weekend ride.

Harcourts WA State Operations Manager, Adrienne Musca presenting the funds to MSWA representative.

Harcourts Launceston’s Kelly Locatelli, Kate Littlejohn & Jeremy Wilkinson

presenting the Harcourts Foundation cheque to Jan Davis, CEO of RSPCA Tasmania.

Take time out of your business to work on you

If you find yourself looking for something to do these holidays take a micro course with Harcourts Real Estate Training Centre

Roadtrip Podcasts

Looking for something to listen to while you’re cruising down the beach this summer?

Tune in to the SPARK podcast to hear from some of Harcourts top talent and feel energised to launch into the new year with the tips, tricks and mindset you need to become a high performer.

Must Watch Leadership

Harcourts Leaders everywhere this is a MUST watch leadership recording.

Alice Barbary CEO of Universal Clothing is not on the speaking circuit as she is far too busy working, but as a special favour to Harcourts, she spoke to our people and allowed us to capture that speech on video. Alice talks about managing behaviour, empowering your people and providing an inspiring place to work.

Scan here to access the SPARK podcast.

Scan here to hear from Alice Barbary.

*Course enrolment and qualifications only applicable for Harcourts Australia team members

Director of Professional Development irene.green@harcourts.net

Irene Green

INSPIRATIONAL WOMEN

2022 SPEAKER KEY MESSAGES

Cristal Jones

Everything is temporary.

No matter what happens in the past only you can control your future.

Choose to take a chance to change.

When bad things happen don’t see it as a reflection on you personally. It’s not about who you are or what you did.

Carrying around the negative of the past stops you moving forward. Let it go.

Jackie Parker

Key messages were that as women and men we need to recognize and applaud not being perfect, that we all come with history, with baggage, a mixture of happy, sad, haunting pasts and that to truly embrace being humankind in today’s world, kindness is one of the most important traits a person can have. For Jackie she is wholly embracing her perfectly imperfect life and humbled that she can do so.

Judy Myers

Resilience…something that came out of some of life experiences that were not expected but collectively moulded way of looking at life and what it bought. Teacher who said “Judy wouldn’t go far in life…” Well, she was wrong…big time!

Opportunity and adventure – seemed to be big factors in Judy’s life.

Whilst some experiences might have been at times ‘unknown’…. there was no fear of change or taking opportunities presented.

FAMILY is so important – in whatever form that may take.

Candice Clark

We all have 24 hours in a day and you need to choose wisely how you use these hours. There are no excuses.

You don’t have to be great to start, but you have to start to be great.

Prep is a privilege.

Stick to the plan and plan for success. Be responsible for the way you set up your day.

Heidi Howe

She spoke about the importance of community and being involved in your area. Everyone has their own struggles, and you never know what people have going on in the background.

She spoke about being yourself and being authentic always, especially on social media, so that when people meet her they already feel like they know & trust her.

We also had two non-Harcourts speakers at events this year:

Alexia Hilbertidou

Alexia is the founder of GirlBoss NZ – NZ’s largest organisation for young women. There are 13,500 high school aged members and their mission is to close the gender gap in Science, Technology, Engineering, Maths, Leadership and Entrepreneurship.

Alice Barbery

Alice has a firm belief that we must surround ourselves with the best and the brightest and give them the scope and autonomy they need to surprise themselves and outperform their own expectations. The question she needs to ask herself every day is this.... “So, what environment are you creating today, Alice?”

Tina Sander

Believe in yourself and what you can achieve, no matter how hard it seems.

Irene Green

Founder Inspirational Women irene.green@harcourts.net

TOP 20 SALES CONSULTANTS (JULY)

1 Cameron Bailey

Harcourts Papanui

2 Richard Dawson Harcourts Ilam 2

3 Diego Traglia Harcourts Massey North

4 Yvenna Yue Harcourts Hamilton Central City

5 Hattie Liu Harcourts Smales Farm

6 Karl Vermeulen Harcourts Howick

7 Mark O’Loughlin Harcourts Redwood

8 Fiona Li Harcourts Henderson Heights

9 Lin Ma Harcourts Wigram

10 Alison Aitken Harcourts Christchurch City

11 Anna Byron Harcourts Hobsonville

12 Leeon Johnston Harcourts Motueka

13 Albert Quan

NAI Harcourts North Shore

14 Kris Cunningham Harcourts Smales Farm

15 Nic Ebert Harcourts Milford

16 Lisa Cao Harcourts Flat Bush

17 Jonny Nicholls Harcourts Christchurch City

18 Ray Mitchell Harcourts Hamilton Rototuna

19 Steve Cotter Harcourts Massey North

20 Paul Nichols Harcourts Fendalton

TOP 20 SALES CONSULTANTS (AUGUST)

1 Yvenna Yue

Harcourts Hamilton Central City

2 Christine Tallott Harcourts Rangiora

3 Cameron Bailey Harcourts Papanui

4 AM Janssen Harcourts Paremata

5 Mark Wang Harcourts Spitfire Square

6 Paula Ritchie Harcourts Paremata

7 Debs Wallace Harcourts Takapuna

8 Michelle Fu Harcourts Papanui

9 Glenn Green

Harcourts Bell Block

10 Ian Cunliffe

Harcourts Devonport

11 Diego Traglia Harcourts Massey North

12 Lin Ma Harcourts Wigram

13 Anita Dobson Harcourts Silverdale

14 Scott Ledger Harcourts Upper Hutt

15 Hattie Liu Harcourts Smales Farm

16 Karl Vermeulen Harcourts Howick

17 Tina Gao Harcourts Botany

18 Sue Hooper Harcourts Tauranga - Cherrywood

19 Bobbie Sumner Harcourts Hamilton Hillcrest

20 Jonny Nicholls Harcourts Christchurch City

TOP 20 SALES CONSULTANTS (SEPTEMBER)

1 Aman Gulia Harcourts Mt Albert

2 Cameron Bailey Harcourts Papanui

3 Yvenna Yue Harcourts Hamilton Central City

4 Scott Ledger Harcourts Upper Hutt

5 Fiona Li Harcourts Henderson Heights

6 Tina Gao Harcourts Botany

7 Peng Zhao Harcourts New Lynn

8 Michelle Fu Harcourts Papanui

9 Diego Traglia Harcourts Massey North

10 Ray Mitchell Harcourts Hamilton Rototuna

11 Tim Turner

NAI Harcourts North Shore

12 Lisa Cao Harcourts Flat Bush

13 Paula Ritchie Harcourts Paremata

14 Lin Ma Harcourts Wigram

15 Ruby Manak Harcourts Karaka

16 Alison Aitken Harcourts Christchurch City

17 Ash Kharche Harcourts Otahuhu

18 Glenn Green Harcourts Bell Block

19 Yogesh Bhargava Harcourts Christchurch City

20 Mark O’Loughlin Harcourts Redwood

TOP 20 SALES CONSULTANTS (YTD, SEPTEMBER 2022)

1 Cameron Bailey Harcourts Papanui

2 Yvenna Yue Harcourts Hamilton Central City

3 Diego Traglia Harcourts Massey North

4 Lisa Cao Harcourts Flat Bush

5 Lin Ma Harcourts Wigram

6 Paula Ritchie Harcourts Paremata

7 Aman Pannu Harcourts Botany

8 Aman Gulia Harcourts Mt Albert

9 Glenn Green Harcourts Bell Block

10 Tina Gao Harcourts Botany

11 Scott Ledger Harcourts Upper Hutt

12 Fiona Li Harcourts Henderson Heights

13 Karl Vermeulen Harcourts Howick

14 Michelle Fu Harcourts Papanui

15 Ming Liu Harcourts Mairangi Bay

16 Alison Aitken Harcourts Christchurch City

17 Mark O’Loughlin Harcourts Redwood

18 Mark Wang Harcourts Spitfire Square

19 Wanly Tsang Harcourts Takapuna

20 Kris Cunningham Harcourts Smales Farm

TOP NATIONAL SALES CONSULTANT

JUL Cameron Bailey Papanui

AUG Yvenna Yue Hamilton Central City

SEPT Aman Gulia Mt Albert

TOP NATIONAL RESIDENTIAL SALES CONSULTANT

JUL Cameron Bailey Papanui

AUG Yvenna Yue Hamilton Central City

SEPT Aman Gulia Mt Albert

TOP NATIONAL LIFESTYLE & RURAL SALES

CONSULTANT

JUL Cam Brooks Orewa

AUG Bobbie Sumner Hamilton Hillcrest

SEPT Peng Zhao New Lynn

TOP NATIONAL NAI SALES CONSULTANT

JUL Albert Quan NAI Harcourts North Shore

AUG Paul Middleditch Christchurch City Commercial

SEPT Tim Turner NAI Harcourts North Shore

OFFICE - REVENUE

SMALL

JUL 1 Tauranga - Cherrywood 2 Levin 3 Whakatane

AUG 1 Bell Block

Motueka

Tauranga - Cherrywood

SEPT 1 NAI Harcourts Hamilton

Greymouth

Bell Block

SEPT 1 Papatoetoe 2 Paremata 3 Henderson Heights

LARGE

JUL 1 Papanui 2 Papanui 3 Papa Massey North nui

AUG 1 Papanui 2 Christchurch City 3 Takapuna

SEPT 1 Papanui 2 Christchurch City 3 Hamilton Central City

OFFICE - REVENUE PER SALES CONSULTANT

SMALL

JUL 1 Motueka

2 Tauranga - Cherrywood

3 Orewa

AUG 1 Motueka 2 Bell Block 3 Waihi

SEPT 1 Inglewood

2 Cooks Beach 3 Bell Block

MEDIUM

JUL 1 NAI Harcourts North Shore

2 Rolleston

3 Henderson Heights

AUG 1 Paremata

2 Rangiora

3 Greenhithe

SEPT 1 Upper Hutt

2 Henderson Heights 3 Papatoetoe

MEDIUM

JUL 1 NAI Harcourts North Shore

Queenstown

Henderson Heights

AUG 1 Paremata

Rangiora

NAI Harcourts North Shore

LARGE

JUL 1 Blenheim

2 Papanui

3 Palmerston North

AUG 1 Papanui

2 Invercargill

3 Browns Bay SEPT 1 Papanui 2 Mt Albert

3 Palmerston North

MULTI OFFICE FRANCHISE FOR REVENUE PER SALES CONSULTANT

TOP

JUL 1 Arrow Realty Ltd

2 Marlborough Real Estate 2008 Ltd

3 Gold Real Estate Group Ltd

AUG 1 Arrow Realty Ltd

2 Gold Real Estate Group Ltd

3 Platinum Blue Ltd

SEPT 1 Gold Real Estate Group Ltd

2 NZ Real Estate West Coast Ltd

3 JK Realty Group Ltd

TOP MULTI OFFICE FRANCHISE FOR REVENUE

JUL 1 Cooper & Co Real Estate Ltd

2 Grenadier Real Estate Ltd

3 Gold Real Estate Group Ltd

AUG 1 Cooper & Co Real Estate Ltd

2 Grenadier Real Estate Ltd

3 Gold Real Estate Group Ltd

SEPT 1 Cooper & Co Real Estate Ltd

2 Grenadier Real Estate Ltd

3 Gold Real Estate Group Ltd

TOP PROPERTY MANAGEMENT OFFICEREVENUE Monarch Realty Ltd

TOP PROPERTY MANAGEMENT OFFICE –BUSINESS DEVELOPMENT 1= Grenadier Rent Shop Ltd 1= Team Manawatu Rentals Ltd

TOP PROPERTY MANAGEMENT OFFICE –ORGANIC GROWTH 1= Grenadier Rent Shop Ltd 1= Team Manawatu Rentals Ltd

TOP PROPERTY MANAGEMENT OFFICEEXCELLENCE

Grenadier Accommodation Centre Ltd

TOP PROPERTY MANAGER Grace Rose Grenadier Accommodation Centre Ltd

TOP PROPERTY MANAGEMENT BUSINESS DEVELOPMENT MANAGER

Lynne Cawthorn Holmwood Real Estate Ltd

NEW ZEALAND | Awards Results Q2 – July to September 2022

NEW ZEALAND | Top 20 Sales Consultants – July to September 2022

TOP 20 SALES CONSULTANTS (JULY)

1 David Woodhouse

Nutrien Harcourts Charters Towers

2 James Thomas

Nutrien Harcourts Narrabri

3 Kate Smith Harcourts Smith RLA 242793

4 Ainslie Toole

Nutrien Harcourts Forbes

5 Rochelle Adgo Harcourts Solutions

6 Andrew Jakins

Nutrien Harcourts Goondiwindi

7 Andrew Miller

Nutrien Harcourts Echuca

8 Simon McIntyre

Nutrien Harcourts Adelaide RLA102485

9 Trevor Wilson

Nutrien Harcourts Warren

10 Andrew Chrysanthou Harcourts Unlimited

11 Nola Tully Harcourts Elite Agents

12 Paul Thomas

Nutrien Harcourts Narrabri

13 Patrick Ivey Harcourts Property Centre

14 Michael Harvey Harcourts Coastal - Paradise Point

15 Joel Madam Harcourts Coastal

16 Jeremy Wilkinson Harcourts Launceston

17 Shaun Kaddatz Harcourts Coastal - Paradise Point

18 Kerryn Rishworth

Nutrien Harcourts Yea

19 Stuart Reeder Harcourts Coastal

20 David G Russell

Nutrien Harcourts Cobar

TOP 20 SALES CONSULTANTS (AUGUST)

1 Olivia Thompson

Nutrien Harcourts GDL Katherine

2 Gary Johns

Nutrien Harcourts Mackay

3 Glenys Pitkin

Harcourts Coastal - Paradise Point

4 Andrew Jakins

Nutrien Harcourts Goondiwindi

5 Tony Maguire

Nutrien Harcourts Tasmania

6 Eric Hartanto Harcourts Applecross 7 Kate Smith Harcourts Smith RLA 242793

8 Shaun Kaddatz

Harcourts Coastal - Paradise Point

9 Kathleen Fry Harcourts South Coast RLA 228117

10 Jim Cooper

Nutrien Harcourts Tully

11 Jim Ritchie

Nutrien Harcourts Glen Innes 12 Michael Harvey Harcourts Coastal - Paradise Point 13 Carl Hurford

Nutrien Harcourts Inverell 14 Adam Shields Nutrien Harcourts WA 15 Patrick Ivey Harcourts Property Centre 16 John Mottin

Nutrien Harcourts McCathies - Ayr 17 Jeremy Wilkinson Harcourts Launceston

18 Ryan Chesney

NAI Harcourts Pinnacle Aspley

19 Gavin Beard Nutrien Harcourts Scone

20 Nola Tully Harcourts Elite Agents

TOP 20 SALES CONSULTANTS (SEPTEMBER)

1 David Woodhouse

Nutrien Harcourts Charters Towers

2 John Georgiou

NAI Harcourts Platinum

3 Kate Smith Harcourts Smith RLA 242793

4 Rochelle Adgo Harcourts Solutions

5 Carmen Briggs Harcourts Solutions - Inner West

6 Patrick Ivey Harcourts Property Centre

7 Tolemy Stevens Harcourts Coastal

8 Carly Frost Harcourts Wine Coast RLA 249515

9 Matt Sergeant Sergeant

MandM Sergeant Real Estate

10 Brad Johnston Harcourts Property Centre

11 Jeremy Wilkinson Harcourts Launceston

12 Alison Hobbs Harcourts Mandurah

13 Ilona Barry Harcourts Coastal

14 Glenys Pitkin Harcourts Coastal - Paradise Point

15 Shaun Kaddatz

Harcourts Coastal - Paradise Point

16 Johnny Lin Harcourts Pinnacle - Aspley

17 Eric Hartanto Harcourts Applecross

18 Greg Seiler

Nutrien Harcourts Bourke

19 Catherine White Harcourts Pinnacle - Aspley

20 Tyler Hogan Harcourts Warragul

TOP 20 SALES CONSULTANTS

(YTD, SEPTEMBER 2022)

1 David Woodhouse

Nutrien Harcourts Charters Towers

2 Kate Smith Harcourts Smith RLA 242793

3 Rochelle Adgo Harcourts Solutions

4 Andrew Jakins Nutrien Harcourts Goondiwindi

5 Patrick Ivey Harcourts Property Centre

6 Glenys Pitkin Harcourts Coastal - Paradise Point

7 Shaun Kaddatz Harcourts Coastal - Paradise Point

8 Olivia Thompson Nutrien Harcourts GDL Katherine

9 James Thomas Nutrien Harcourts Narrabri

10 Jeremy Wilkinson Harcourts Launceston

11 Tony Maguire Nutrien Harcourts Tasmania

12 Eric Hartanto Harcourts Applecross

13 Nola Tully Harcourts Elite Agents

14 John Georgiou

NAI Harcourts Platinum

15 Matt Sergeant MandM Sergeant Real Estate

16 Simon McIntyre Nutrien Harcourts Adelaide RLA102485

17 Michael Harvey Harcourts Coastal - Paradise Point

18 Carmen Briggs Harcourts Solutions - Inner West

19 Gary Johns Nutrien Harcourts Mackay

20 Tolemy Stevens Harcourts Coastal

TOP SALES CONSULTANT OF THE QUARTER

1 Eric Hartanto Harcourts Applecross

2 Nola Tully Harcourts Elite Agents

3 Michael Goodwin Harcourts Mandurah

4 Alison Hobbs Harcourts Mandurah

5 Adam Shields Nutrien Harcourts

6 Paul Harris Harcourts Mandurah

7 Matt McWaters Harcourts Empire

8 Nicole Hindmarsh Harcourts Mandurah

9 Nick Nesbitt Harcourts Alliance

10 Alex Dabag Harcourts Initiative

TOP INDIVIDUAL SALES CONSULTANT OF THE QUARTER

1 Nicole Hindmarsh Harcourts Mandurah

2 Nick Nesbitt Harcourts Alliance

3 Alex Dabag Harcourts Initiative

TOP SALES CONSULTANTS OF THE QUARTER –UNITS SOLD

1 Nola Tully Harcourts Elite Agents

2 Alison Hobbs Harcourts Mandurah

3 Michael Goodwin Harcourts Mandurah

TOP COMMERCIAL SALES CONSULTANT OF THE QUARTER

1 Tom Fung

NAI Harcourts Metro

2 Sam Fazio

NAI Harcourts Metro

3 Tony Romano

NAI Harcourts Metro

TOP RURAL SALES CONSULTANT OF THE QUARTER

1 Adam Shields Nutrien Harcourts

2 Terry Norrish Nutrien Harcourts

3 Don Lyster Nutrien Harcourts

TOP OFFICE (FOR REVENUE) OF THE QUARTER

1 Harcourts Mandurah

2 Harcourts Alliance

3 Harcourts Elite Agents

4 Harcourts Initiative

5 Harcourts Applecross

PROPERTY MANAGER FOR BUSINESS DEVELOPMENT OF THE QUARTER

1 Kelly Johnson Harcourts Alliance

2 Samantha Delaney Harcourts Mandurah

3 Lynda Brown Harcourts Initiative

PROPERTY MANAGEMENT EXCELLENCE OFFICE OF THE QUARTER

1 Harcourts City Central

2 Harcourts Empire 3 Harcourts Alliance

PROPERTY MANAGER FOR EXCELLENCE OF THE QUARTER

1 Tyler Dyer Harcourts City Central

2 Fay Sanders Harcourts City Central

3 Jonathan Andrianto Harcourts Applecross

PROPERTY MANAGEMENT OFFICE/COMPANY TOTAL REVENUE OF THE QUARTER

1 Harcourts Alliance 2 Harcourts Mandurah 3 Harcourts Busselton

PROPERTY MANAGEMENT OFFICE GROWTH OF THE QUARTER

1 Harcourts City Central 2 Harcourts Initiative 3= Harcourts Elite Agents 3= Harcourts Home Real Estate

PROPERTY MANAGEMENT POD OF THE QUARTER

1 Harcourts Focus POD 1 2 Harcourts Busselton POD 2 3= Harcourts Rockingham POD 1

ADMINISTRATOR OF THE QUARTER

1 Elizabeth Palombella Harcourts Mandurah

CLIENT EXPERIENCE OFFICE OF THE QUARTER

1 Harcourts Bridgetown

2 Harcourts Initiative

3 Harcourts Rockingham

CLIENT EXPERIENCE INDIVIDUAL OF THE QUARTER

1 Rachael Shaw Harcourts Mandurah

2 Keith Prevost Harcourts Mandurah

3 Nick Nesbitt Harcourts Alliance

RISING STAR OF THE QUARTER

1 Cina Ghiassi Harcourts Initiative

TOP AUCTION LISTER OF THE QUARTER

Rex Luers Nutrien Harcourts

TOP REFERRING OFFICE FOR MORTGAGE EXPRESS FOR THE QUARTER Harcourts Alliance

TOP REFERRING SALES CONSULTANT FOR MORTGAGE EXPRESS FOR THE QUARTER Stella McLean Harcourts Alliance

MORTGAGE EXPRESS FINANCE CONSULTANT FOR HARCOURTS SETTLED MORTGAGES BY THE VALUE OF THE QUARTER.

Holly Mackie

MORTGAGE EXPRESS FINANCE CONSULTANT FOR HARCOURTS SETTLED MORTGAGES BY UNITS OF THE QUARTER.

Holly Mackie

AUSTRALIA | Top 20 Sales Consultants – July to September 2022

TASMANIA

Awards Results Q2 – July to September 2022

BRONZE

Michael Warren

Marita Oliver

Andrew de Bomford

Libby McKenzie

Shelley Spencer

Chelsea Briggs

Selena Elphinstone

Sarah Elphinstone

Jerome Thiessen

David Hernyk

BRONZE

Harcourts Devonport

Harcourts Northern Midlands

Harcoruts West Coast

Harcourts Ulverstone & Penguin

Harcourts Kingborough Harcourts Hobart

Leah Warren SILVER

Jodi Tunn

Ben Vance

Jordan Phillips

Nick Hay Jenelle Carey Andrew Bennett Jessica Froude

Kurt Knowles

Andrew Michieletto (Harcourts East Tamar)

Donna Smith Julie Gale GOLD Rob Henry Rodney Triffett

Raymond Buitenhuis

PLATINUM

Heidi Howe

Nick Bond Wendy Squibb

TITANIUM

Jeremy Wilkinson

Tony Maguire

2

3

2

Stewart Adlington Harcourts Adlington

EXCLUSIVE LISTER 1 Anthony Bekiaris

2

4

SALES CONSULTANT 1 Ainslie Toole 2 Gavin Beard 3 David G Russell

OFFICES FOR REVENUE PER

6

3

5

7

8 David G Russell 9 Greg Seller 10 Bruce Rutherford

10 SALES CONSULTANTS (HARCOURTS ONLY)

Ainslie Toole

Andrew Chrysanthou

Jim Ritchie

Gavin Beard Trevor Wilson

Carl Hurford

Paul Thomas David G Russell

Reg O’Connell

SILVER

Tim Lojszczyk

Troy Hartman

Stewart Adlington Ben James Jarrad Smith

Judy Boyd

Joel Fleming Sam Yazdi Alan Wealleans

Dene Lewthwaite GOLD

Robert Cavallaro

PLATINUM

Shaun Moss

Bruce Rutherford

Daniel Dajcic

Anthony Bekiaris

Greg Seller

Shad McMillan

Garth Makowski

Luke Wilson

Raj Bhandari

TITANIUM

Joel Soldado

David G Russell Paul Thomas Carl Hurford Trevor Wilson

Gavin Beard Jim Ritchie

Andrew Chrysanthou

Ainslie Toole

Tagni

Harcourts Packham Marion

1 Simon McIntyre – Nutrien Harcourts Adelaide 2 Leo Redden – Nutrien Harcourts Adelaide

Warrick Thorpe – Nutrien Harcourts Strathalbyn

SOUTH AUSTRALIA | Awards Results Q2 – July to September 2022

PROPERTY MANAGER - EXCELLENCE

1 Shane Boon - Harcourts Sheppard

2 Chantal Capasso - Harcourts VennMillar 3 Diana Bonvini - Harcourts Lifestyle Rentals

PROPERTY MANAGEMENT OFFICEEXCELLENCE

1 Harcourts South Coast

2 Harcourts VennMillar

3 Harcourts Smith

PROPERTY MANAGEMENT - POD AWARD

1 Kayla Schwartz and Lauren West Harcourts South Coast – POD 2

2 Alysha Hutton and Nikki McKay Harcourts South Coast – POD 3

3 Kelly Kang and Doho Park Harcourts Prohomes – POD 1

PROPERTY MANAGEMENT LISTINGINDIVIDUAL

1= Michelle Taylor Harcourts South Coast

1= Jing Wang Harcourts Adelaide City

2 Vanessa Bekker Harcourts Sergeant

PROPERTY MANAGEMENT OFFICE– GROWTH

1 Harcourts Adelaide City

2 Harcourts South Coast

3= Harcourts Smith

3= Harcourts Sergeant

PROPERTY MANAGEMENT OFFICE - REVENUE

1 Harcourts South Coast

2 Harcourts Sheppard

3 Harcourts VennMillar

PROPERTY MANAGEMENT OFFICE - ORGANIC GROWTH

1 Harcourts Adelaide City

2 Harcourts South Coast

3= Harcourts Smith

3= Harcourts Sergeant

PROPERTY MANAGEMENT OFFICE

ACHIEVEMENT AWARDS BRONZE

Harcourts Elite GOLD Harcourts VennMillar

MORTGAGE EXPRESS -TOP REFERRING CONSULTANT

Kathleen Fry Harcourts South Coast

MORTGAGE EXPRESS - TOP REFERRING OFFICE

Harcourts South Coast

MORTGAGE EXPRESS - TOP FINANCE CONSULTANT FOR HARCOURTS SETTLED MORTGAGES BY DOLLAR VALUE

Alicia Scappin

MORTGAGE EXPRESS - TOP FINANCE CONSULTANT FOR HARCOURTS SETTLED MORTGAGES BY UNITS

Alicia Scappin

OFFICE ADMINISTRATOR OF THE QUARTER

1 Natalie Richards Harcourts Plus

NAI

Chris Cotton

Harcourts Wine Coast

Scott Torney Harcourts Tagni

Paul Goodwin Harcourts Packham

PLATINUM

Darcy Harcourt Harcourt Sheppard

Lindsay Carey Nutrien Harcourt Alice Springs

TITANIUM

Simon McIntyre Nutrien Harcourts Adelaie

Sam Oborn Harcourts Adelaide Hills

PIN AWARDS

DIAMOND $25M

Dean Paul Nutrien Harcourts Melrose

DIAMOND $100M

1 James Packham Harcourts Packham

2 Nicholas Josipovic Harcourts Sheppard

NAI – TOP OFFICE REVENUE AWARD Harcourts Packham

SALES ACHIEVEMENT AWARDS - INDIVIDUAL BRONZE

Jayne Tozer Harcourts Sergeant

Mark Lloyd Harcourts Sergeant

Matt Ismaili Harcourts Sergeant

Shane Moore Harcourts Morphett Vale

SILVER

Stephen Venn Harcourts VennMillar

Joe Maiorana Harcourts Tagni

Ianne Hayes Nutrien Harcourts Alice Springs

Jo-Anne Pulsford

Nutrien Harcourts Alice Springs

Sharon Gillard Harcourts Packham

GOLD Ben Gow Harcourts Sergeant

Beth Stratfold Harcourts South Coast

LONG SERVICE RECIPIENTS

10 YEARS

Carmen Dissinger

Cheryl Kedgley

Fred van Brussel

Jan Boyd Turner

John Millar

Kathleen Fry Malcolm Davidson

Natalie Ekers

Peter King

Roy Laird

15 YEARS

Ann Calver

Cassandra Washington

Craig Baynes

Julie Goodger

Julie Menzies

Michael Severn

Rick Pittard

Shane Moore

Steve Bachmann

1 Kate Smith Harcourts Smith

2 Matt Sergeant Harcourts Sergeant 3 Simon McIntyre Nutrien Harcourts Adelaide 4 Carly Frost Harcourts Wine Coast 5 Kathleen Fry Harcourts South Coast 6 James Packham Harcourts Packham

7 Sam Oborn Harcourts Adelaide Hills 8 Darcy Harcourt Harcourts Sheppard 9 Lindsay Carey Nutrien Harcourts Adelaide 10 Paul Whitney Harcourts Sergeant

RISING STAR AWARD

Darcy Harcourt Harcourts Sheppard

Harcourts South Coast 11 YEARS

Harcourts VennMillar 9 YEARS Harcourts Magill

TOP AUCTION

1 Harcourts Coastal

Harcourts Solutions 3 Harcourts Coastal – Paradise Point

TOP AUCTION LISTER 1 Rochelle Adgo Harcourts Solutions 2 Michael Harvey Harcourts Coastal – Paradise Point 3 Shaun Kaddatz Harcourts Coastal – Paradise Point

TOP EXCLUSIVE LISTER 1 Rochelle Adgo Harcourts Solutions 2 Katrina Keegan Harcourts Coastal

Jo Gabiola Nutrien Harcourts McCathies - Ayr CLIENT

Shaun Kaddatz Harcourts Coastal – Paradise Point

Tim Zampech Harcourts Coastal – Paradise Point

Tolemy Stevens

3 Charlene, Kate & Maddy

Harcourts Solution POD 3

PROPERTY MANAGEMENT OFFICE ORGANIC GROWTH

1 Harcourts Coastal

2 Harcourts Pinnacle - Aspley

3 Harcourts Arundel

PROPERTY MANAGEMENT OFFICE ACHIEVEMENT AWARDS BRONZE

Harcourts Caloundra

Harcourts Pinnacle - Aspley

Harcourts Arundel

Harcourts Buderim

Harcourts Broadbeach - Mermaid Waters

Harcourts Innovations

Harcourts Hervey Bay

Harcourts Yeppoon

Harcourts Results Calamvale

Harcourts Victoria Point

SILVER

Nutrien Harcourts McCathies Ayr

Harcourts Clayfield

Harcourts Astute

Harcourts Living GOLD

Harcourts Marketplace

Harcourts Northlakes Mango Hill

TITANIUM

Harcourts Solutions

Harcourts Coastal

QUEENSLAND | Awards Results Q2 – July to September 2022

Harcourts Kingsberry Townsville

Harcourts Property Centre

Harcourts Inner East

REFERRING SALES CONSULTANT FOR MORTGAGE EXPRESS

1 Maria Balzano

Harcourts Clayfield/Ascot

2 Chrissy Arkinstall Harcourts Clayfield/ Ascot

3 Jody Burke Harcourts Clayfield/ Ascot

REFERRING OFFICE FOR MORTGAGE EXPRESS

1 Harcourts Clayfield & Ascot

MORTGAGE EXPRESS FINANCE

CONSULTANT FOR HARCOURTS SETTLED MORTGAGES (VALUE)

Alisha Scappin

MORTGAGE EXPRESS FINANCE

CONSULTANT FOR HARCOURTS SETTLED MORTGAGES (UNITS)

Alisha Scappin

NAI HARCOURTS SALES CONSULTANT

1 Ryan Chesney

NAI Harcourts Pinnacle - Aspley

2 Nathan O’Neill

NAI Harcourts Sunshine Coast

TOP INDIVIDUAL SALE CONSULTANT

1 Shaun Kaddatz Harcourts Coastal – Paradise Point 2 Tolemy Stevens Harcourts Coastal 3 Ilona Barry Harcourts Coastal

SALES CONSULTANT FOR UNITS 1 Katrina Keegan Harcourts Coastal

Rochelle Adgo Harcourts Solutions

Patrick Ivey Harcourts Property Centre

FRANCHISES

2 Harcourts Property Centre

3 Harcourts Costal - Paradise Point 4 Harcourts Solutions

5 Nutrien Harcourts Charters Towers

TOP 10 SALES CONSULTANTS

1 David Woodhouse Nutrien Harcourts Charters Towers

2 Rochelle Adgo Harcourts Solutions

3 Andrew Jakins Nutrien Harcourts Goondiwindi

4 Patrick Ivey Harcourts Property Centre

5 Shaun Kaddatz Harcourts Coastal – Paradise Point

6 Michael Harvey Harcourts Coastal – Paradise Point

7 Gary John Nutrien Harcourts Mackay

8 Tolemy Stevens Harcourts Coastal

9 Carmen Briggs Harcourts Solutions – Inner West

10 Cara Bergmann Harcourts Solutions – Albany Creek

TOP 5 RESIDENTIAL SALES CONSULTANTS

1 Rochelle Adgo Harcourts Solutions

2 Patrick Ivey Harcourts Property Centre

NUTRIEN HARCOURTS OFFICE AWARD

Nutrien Harcourts Charters Towers

NUTRIEN HARCOURTS SALES CONSULTANT AWARD

1 David Woodhouse Nutrien Harcourts Charters Towers

2 Andrew Jakins Nutrien Harcourts Goondiwindi

3 Gary Johns Nutrien Harcourts Mackay

NAI HARCOURTS OFFICE OF THE QUARTER

NAI Harcourts Pinnacle - Aspley

SALES CONSULTANT ACHIEVEMENT AWARDS OF THE QUARTER BRONZE

Tim Hunt Harcourts Nundah

Jill Carter Harcourts Living

Paul Johns

Harcourts Property Centre

Mervyn Chen Harcourts Property Partners

Trent Arthur Harcourts Coastal - Paradise Point

Nyssa Boardman Harcourts Unite

Zac McHardy Harcourts Pinnacle - Aspley

Dayne Evans Harcourts Property Centre

Emma De Marco Harcourts Property Centre

Marleen Cleary Harcourts Coastal Robina

Jake Hathway Harcourts Property Centre

Stephanie Turnbull Harcourts Kingsberry Townsville

Andi Kovalcek Harcourts Connections

Jonah Burrell Harcourts Solutions

Rowena Gill Harcourts Property Centre

Mitchell Lambert Harcourts Coastal

Tamara Gannon Harcourts Connections

Josh Smith Harcourts Solutions

Karen McDonald Harcourts Coastal Robina

Andrew Walters Harcourts Property Centre

Jerri Harrison-Taylor Harcourts Property Centre

Brendon Marty Harcourts Kingsberry Townsville

Maddison Brace Harcourts Connections

Cushla Quested Harcourts Broadbeach - Mermaid Waters

John Mendo Harcourts Kingsberry Townsville

SILVER

Karen Pirie Harcourts Coastal

Jarrad McCarthy Harcourts Buderim

Martin Kovac Harcourts Coastal

QUEENSLAND | Awards Results Q2 – July to September 2022

Gavin Trewin

Harcourts Coastal Robina

Lauren McCarthy

Harcourts Buderim

Phillip Wieland

Nutrien Harcourts Rockhampton

Warren Barker

Nutrien Harcourts Chinchilla

Katrina Keegan Harcourts Coastal

Renee Pannekoek

Harcourts Coastal

Mitch Gillece

Nutrien Harcourts GDL Toowoomba

Xander Evans

Harcourts Solutions

Brad Shipway

Harcourts Pinnacle - Aspley

Ange Hill Harcourts Connections

Daniel Randall Harcourts Ignite - Childers | Woodgate

Jayden Evans Harcourts Kingsberry Townsville

Adam Muntazir Harcourts Results Calamvale

Tim Zampech Harcourts Coastal - Paradise Point

Sam Musumeci

Harcourts Kingsberry Townsville

Steve Hawley Harcourts Unite

Duwayne Mattig Harcourts Coastal Robina

Shane West Harcourts Property Centre

Michele Reid Harcourts Hervey Bay

Ross Bischoff Harcourts Property Centre

Chris Bagley Harcourts Property Centre

Vicki Barr Harcourts Coastal Robina

Jared Webb

Harcourts Solutions

GOLD Michelle Wegener

Harcourts Coastal

Adrian Raiteri

Harcourts Kingsberry Townsville

Guy Powell Harcourts Coastal

Hanan Cawley

Harcourts Coastal

Gavin Duncan Harcourts Caloundra

Michael Vella

Harcourts Ignite - Childers | Woodgate

Ben Carroll Harcourts Property Centre

Brian Goodgame Harcourts Coastal

Andre Sharples Harcourts Coastal

Darryl Langton

Nutrien Harcourts Roma

Tammy Tyrrell Harcourts Kingsberry Townsville

Scott Kelleher Harcourts Wynnum Manly

Christine Tucker Harcourts Coastal

Mark Pickles Harcourts Solutions

Cameron Cole Harcourts Kingsberry Townsville

Kathy Lillecrapp Harcourts Solutions

Michael Elliss Harcourts Broadbeach - Mermaid Waters

Andrew Hudson Harcourts Innovations

Jo Gabiola

Nutrien Harcourts McCathies - Ayr

Lolit Bumanlag Harcourts Pinnacle - Aspley

PLATINUM

Steve Weir Harcourts Coastal - Paradise Point

Tina Sander Harcourts Coastal

Paula Creagh Harcourts Coastal Robina

Nikki Dunlop Harcourts Coastal - Paradise Point

Ryan Chesney

NAI Harcourts Pinnacle Aspley

John Mottin

Nutrien Harcourts McCathies - Ayr

Jessicca Gerretzen Harcourts Connections

Paula Lienert Harcourts North Lakes / Mango Hill

Chris Lawsen Harcourts Inner East

Scott Rumble Harcourts Solutions

TITANIUM

David Woodhouse

Nutrien Harcourts Charters Towers

Andrew Jakins

Nutrien Harcourts Charters Towers

Patrick Ivey Harcourts Property Centre

Shaun Kaddatz Harcourts Coastal – Paradise Point

Michael Harvey Harcourts Coastal – Paradise Point

Gary Johns Nutrien Harcourts Mackay

Tolemy Stevens Harcourts Coastal

Carmen Briggs Harcourts Solutions – Inner West

Cara Bergmann Harcourts Solutions – Albany Creek

Ilona Barry Harcourts Coastal

Ben O’Brien Harcourts Coastal

Mark Abra Harcourts Toowoomba

Shaun Bourke Harcourts Coastal

Sarah Bailey Harcourts Marketplace

Drew Crump Harcourts Solutions

Joel Madam Harcourts Coastal

Katrina Walsh Harcourts Coastal

Luke Carter Harcourts Caloundra

Johnny Lin Harcourts Pinnacle - Aspley

Brad Johnston Harcourts Property Centre

Ed Cherry Harcourts Coastal

Stuart Reeder Harcourts Coastal

Megan Alexander Harcourts Connections

Catherine White Harcourts Pinnacle - Aspley

Jim Cooper Nutrien Harcourts Tully

Grant Stephens Harcourts Coastal

Andrew McCallum

Nutrien Harcourts GDL Dalby

Maureen Nel Harcourts Winelands

James Visser Harcourts Winelands

Mark White Harcourts Port Alfred

Vanessa Cook Harcourts Upper Highway

Team Jackie Johnson Harcourts Upper Highway

Team Guthrie Harcourts Lifestyle

Robin - Leanne van Zyl Harcourts West Coast

Liezel Meyer Harcourts Cape Agulhas

Team Pashley Harcourts Platinum

Vera Tomlinson Harcourts 4Ways

Herby Skog Harcourts Hermanus

Tharina Maritz Harcourts Platinum

Team Karen and Carel Harcourts Toti

Ann O’Gorman Harcourts Rhino

Tarryn Mackay Harcourts Kosmos

Harcourts Winelands

Harcourts Rhino

Harcourts Dunn (Northern Suburbs)

Harcourts Rustenburg Sales

Harcourts Maritz

Harcourts 4Ways

Harcourts Upper Highway

Rochelle Adgo Harcourts Solutions

NORTH AMERICA | Awards Results Q3 – July to September 2022

TOP 20 AGENTS

1 The Green Group Harcourts Prime Monarch Beach

2 Shelley Griffin Team Harcourts The Garner Group

3 Alex Duk & Deanna D’Egidio Harcourts Beverly Hills

4 Scott Palermo & James Sanak Harcourts Desert Homes

5 Team Jennifer Maben Harcourts Real Estate Network Group

6 Bob Arthur Harcourts Prime San Clemente

7 Kathy Clark & Brenna VanHoogenstyn Harcourts Prime Monarch Beach

8 Lisa Smith Harcourts The Garner Group

9 Dream Team Homes Harcourts Prime Newport Beach

10 Wendy Thomas Harcourts West Real Estate

11 Nancy Kelly Harcourts Real Estate Network Group

12 Alison Mata Harcourts The Garner Group

13 John & Hollie McClung Harcourts Real Estate Network Group

14 Susan & Greg Breitenbach Harcourts The Garner Group

15 The Courtney Self Team Harcourts Hunter Mason

16 Team Tobey Harcourts The Garner Group

17 The Pace Team Harcourts Signature Properties

18 Suzanne & Dave Merrick Harcourts The Garner Group

19 John & Shannon Kromm Harcourts The Garner Group

20 Melissa Albright Harcourts The Garner Group

TOP OFFICE – TOTAL GROSS REVENUE

PER AGENT

1 Harcourts The Garner Group

2 Harcourts Prime Monarch Beach

3 Harcourts Real Estate Network Group

3 Harcourts The Garner Group

TOP

1 Team Jennifer Maben Harcourts Real Estate Network Group

2 The Green Group Harcourts Prime Properties Monarch Beach

3 Westley Williams Harcourts Prime Properties Newport Beach

TOP

1 Jennifer Maben Harcourts Real Estate Network Group

2 The Green Group Harcourts Prime Monarch Beach 3 Shelley Griffin Team Harcourts The Garner Group

TOP

The Green Group Harcourts Prime Properties Monarch Beach

TOP

The Green Group Harcourts Prime Properties Monarch Beach

TOP

The Green Group Harcourts Prime Properties Monarch Beach

TOP

Harcourts Prime Properties Monarch Beach

TOP

Harcourts Prime Properties Monarch Beach

TOP

Harcourts Beautiful Baja

3 YEARS

Harcourts Prime Properties Studio City

6 YEARS

Harcourts Prime Properties Newport Beach

7 YEARS

Harcourts Desert Homes

8 YEARS

Harcourts Real Estate Network Group

9 YEARS

Harcourts JADE AGENTS ACHIEVEMENT AWARDS

BRONZE

Tanya Koutko Harcourts Hunter Mason

Alicia Scaglione Harcourts Prime San Diego

Robert Roberto Harcourts Hunter Mason

Sue Cobb Harcourts Hunter Mason

Sean Haidet Harcourts The Garner Group

Jocelyn Woo Harcourts Prime Studio City

Yvette Janda Marie Chasse Harcourts Prime Monarch Beach

Natalka Palmer Harcourts The Garner Group

Barbara Kalergis Harcourts Prime Studio City

Reyna Orta Harcourts Prime San Diego

Sandra Mayer Harcourts The Garner Group

Kimberly Ann Cahill Harcourts Prime Newport Beach

Robert Regis Harcourts Prime Newport Beach

Craig Fearey Harcourts Prime San Diego

NORTH AMERICA | Awards Results Q3 – July to September 2022

Armen Gekchyan

Harcourts Signature Properties

Dawn Trapalis Harcourts Integrity Team Real Estate Services

David DaCosta Harcourts Prime San Diego

Ryan Davis Harcourts Prime Monarch Beach

Roxana Tillit Harcourts Prime San Diego

Danielle Tyler-Pires Harcourts Prime Monarch Beach

Kaylyn Horrocks Harcourts West Real Estate

Drew Teicheira Harcourts Prime Mariners Mile

Adrienne Mineiro Harcourts Prime San Diego

Gabrielle Klink-Scudder Harcourts Real Estate Network Group

Nicole Carroll Gould Harcourts The Garner Group

Brian Burke Harcourts Prime Newport Beach

Kerry Hall Harcourts Silverton

Mark Olsen Harcourts The Garner Group

Zach Harris Harcourts Prime Aliso Viejo

Antip Ayhan Harcourts Elite

Christina Ronk Harcourts Integrity Team Real Estate Services

DeeDee Bandak Harcourts Prime Monarch Beach

Greg Babakhanian Harcourts Signature Properties

Clinton Rushing Harcourts West Real Estate

Luciano Villela Jr Harcourts Prime San Diego

SILVER

Hunter Mason Las Vegas Team

Larry Strutz

Harcourts Real Estate Network Group

Delena Laiblin Harcourts West Real Estate

Rob Davis Harcourts The Garner Group

Julie Murray Harcourts Real Estate Network Group

Lynn Teschner Harcourts Beverly Hills

Holly Guardino Harcourts West Real Estate

Krystyna Dunstan Harcourts Prime San Diego

Ted Tillman Harcourts Beverly Hills

Greg Steiner Harcourts West Real Estate

Frani Foltz Harcourts Prime San Diego

Angela Kay Waters Harcourts Prime Studio City

Noel Sheldon Harcourts Desert Homes Daydra Lee Strasheim Harcourts West Real Estate

Rosie Wilgus Harcourts Silverton

Charlene Hamiwka Harcourts Waterfront & Fine Properties

Peter Engby Harcourts Prime Monarch Beach

Beckie Page Harcourts West Real Estate

Priscilla French Harcourts Hunter Mason

Jessica Ruhl Harcourts The Garner Group

John Williams & Dot Hammer Harcourts Prime Monarch Beach GOLD

Phyllis Mageau Harcourts The Garner Group

Robert A. Dorman Harcourts Newport Properties

Chrissy Hamlin Harcourts Real Estate Network Group

Rachael Ashley Harcourts Prime Monarch Beach

Mario Dominguez Harcourts Vanguard

Molly Jo Sommer Harcourts The Garner Group

Vasi Vangelos Harcourts Prime Monarch Beach

Bob Sisul Harcourts Real Estate Network Group

Stuart Gunderson Harcourts Real Estate Network Group

Mollie Tennant Harcourts The Garner Group

Jesse Salas Harcourts Prime San Diego

Inez Martin Harcourts The Garner Group

Lisa Bowlin Harcourts The Garner Group

Westley Williams Harcourts Prime Newport Beach

Stephanie Mosher Harcourts Prime Monarch Beach

Lisa & Lane Elmer

Harcourts Real Estate Network Group PLATINUM

Bryce Rosenbaum Harcourts Real Estate Network Group

Dave Buck Harcourts Island Real Estate

Cynthia Rague Harcourts Waterfront & Fine Properties

Jason Curran Harcourts The Garner Group

Zeke Cessna

Cynthia

Megan Johnson Harcourts West Real Estate

Jennifer Burkett Harcourts The Garner Group

Sally Blaze Harcourts West Real Estate

James Casey Harcourts Prime Studio City

Felipe Benavides Harcourts Prime Monarch Beach

Kara Welliver Harcourts Prime Monarch Beach

Tonya Hurt Harcourts Real Estate Network Group

Mitch Foteff Harcourts Real Estate Network Group

Victoria Wriglesworth Harcourts Real Estate Network Group

Lisa Wexhler Harcourts Prime San Diego

TOP OFFICE –

1 Harcourts Prime Properties San Clemente 2 Harcourts Waterfront & Fine Properties

Sara Leighton Harcourts Waterfront & Fine Properties

Valerie Boen Harcourts Silverton

Becki Kolander Harcourts Prime Monarch Beach

Maddox & Stephanie Sripetch Harcourts Prime San Diego

Drew Lyon Harcourts Prime San Diego

Kim Gilchrist Harcourts The Garner Group

Sandy Garner & Jim Tennant Harcourts The Garner Group