Communication for Science and Technology
Exam Solutions
Course Introduction
Communication for Science and Technology focuses on the essential principles and practices for effectively conveying scientific and technical information to diverse audiences. The course explores techniques in both written and oral communication, including the structure of research papers, technical reports, and presentations. Students learn how to simplify complex concepts without sacrificing accuracy, foster public understanding, and adapt communication strategies for academic, professional, and public contexts. Emphasis is also placed on ethical considerations, visual communication, and the use of digital media to promote scientific and technological literacy.
Recommended Textbook
Practical Strategies for Technical Communication 2nd Edition by Mike Markel
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15 Chapters
600 Verified Questions
600 Flashcards
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Page 2
Chapter 1: Introduction to Technical Communication
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40 Flashcards
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Sample Questions
Q1) Chapter 15 discusses four aspects of the speaking situation that you should take into account when planning the graphics you'll use in an oral presentation. One is the length of the presentation. What are the other three aspects?
A) audience aptitude and experience
B) size and layout of the room
C) equipment
D) formality of the presentation
E) color schemes
Answer: A, B, C
Q2) To invite questions after your presentation, a simple "Any questions?" is appropriate.
A)True
B)False
Answer: False
Q3) According to Chapter 15, you do not need to announce the end of your presentation. Listeners can tell when you are ending.
A)True
B)False
Answer: False
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Chapter 1: Introduction to Technical Communication
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40 Flashcards
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Sample Questions
Q1) Most technical documents are produced by professional technical communicators working alone.
A)True
B)False
Answer: False
Q2) When you are communicating technical information on the job, your audience tends to be the same every time.
A)True
B)False
Answer: False
Q3) To make it easy for readers to find the information they need, many technical documents are made up of small, independent sections.
A)True
B)False
Answer: True
Q4) Why is the ability to prioritize and respond quickly more valuable in the contemporary workplace than ever before?
Answer: This quality is more valuable than ever before because social media never sleep.
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Chapter 2: Understanding Ethical and Legal Obligations
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Sample Questions
Q1) In one state, West County and East County share a border. The state capital is in East County. Many residents of West County (almost half of all adults in the county) commute to East County for work. East County has high levels of air pollution, and residents there must get their car exhaust systems tested every two years. Although West County has less air pollution than East, the pollution levels in West are rising. The state's Department of Environmental Regulation orders that residents of West County must now get their car exhaust systems tested every two years as well. What moral standard best explains this decision by the Department of Environmental Regulation?
A) care
B) utility
C) rights
D) clarity
Answer: B
Q2) An effective code of conduct has three characteristics. One is that it protects the public rather than members of the organization or profession. What is one other characteristic of an effective code of conduct?
Answer: The other two characteristics are that the code is specific and comprehensive, and that it is enforceable.
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Chapter 3: Writing Collaboratively
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Sample Questions
Q1) which three of the following features of word-processing software are particularly useful in collaboration?
A) thesaurus
B) spell-checker
C) revision feature
D) comment feature
E) highlighting feature
Answer: C, D, E
Q2) According to the research cited in Chapter 3, which two of the following behaviors might students from other cultures exhibit?
A) unwillingness to respond with a definite "no"
B) reluctance to initiate new tasks or perform creatively
C) unwillingness to meet at certain times
D) routinely arriving late for team meetings
Answer: A, B
Q3) Chapter 3 discusses three features of word-processing software that are particularly useful in collaboration. Name one feature.
Answer: The three features are the comment, revision, and highlighting features.
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6
Chapter 4: Analyzing Your Audience and Purpose
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Sample Questions
Q1) how do public agencies use social-media data?
Q2) Chapter 4 suggests that you consider five other individual characteristics of readers in addition to education. Which two of the following characteristics does the chapter suggest you consider?
A) the reader's professional experience
B) the reader's gender
C) the reader's temperament
D) the reader's job responsibility
E) None of the above responses are correct.
Q3) Which of these statements about communicating across cultures is NOT true?
A) Cultures that are group oriented tend to see a smaller distance between business life and private life.
B) The format for writing out and abbreviating dates used in the United States is different from that used in most other cultures.
C) Business customs vary from culture to culture.
D) People who speak the same language share the same cultural values.
Q4) Why are graphics especially useful when communicating with people from other cultures?
Q5) for what primary purpose do private companies use social-media data?
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Chapter 5: Researching Your Subject
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Sample Questions
Q1) Which source is least likely to be valuable when you have a question about new trends in the semiconductor industry?
A) an encyclopedia
B) a journal article published this year
C) the blog of an analyst who covers the semiconductor industry
D) the website for a semiconductor magazine
Q2) Chapter 5 suggests that you do three things when concluding an interview. What is one of them?
Q3) What kind of information is found in a periodical index?
Q4) Chapter 5 identifies three common problems that occur when you use questionnaires to gather information. What are two of them?
Q5) who is the world's biggest publisher?
A) Penguin Random House
B) the U.S. government
C) Wikipedia
D) the European Union
Q6) What is the function of the hashtag symbol (#) that is used on a number of social-media platforms?
Q7) What is the function of an RSS feed?
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Chapter 6: Writing for Your Readers
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Sample Questions
Q1) Nominalized verbs help you communicate clearly and concisely.
A)True
B)False
Q2) Of the options listed below, which is the most effective way to organize a document describing the events that led to an Internet company's bankruptcy?
A) classification
B) comparison and contrast
C) problem-methods-solution
D) chronological
Q3) Identify one of the four cases in which it is better to use passive voice than active voice.
Q4) Your supervisor has asked you to write a brief description of an abandoned silver mine that is slated for hazardous-waste cleanup. Of the organizational patterns discussed in Chapter 6, which would be most logical and effective for describing the mine?
A) classification or partition
B) general to specific
C) problem-methods-solution
D) spatial
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Chapter 7: Designing Print and Online Documents
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Sample Questions
Q1) In designing an overall document as opposed to individual pages, you need to consider paper size and grade, bindings, and accessing aids.
A)True
B)False
Q2) margins serve four main purposes within a document. Identify two.
Q3) An estimated 50 percent of Internet users are nonnative speakers of English.
A)True
B)False
Q4) You are writing a report using a template provided by your supervisor. If you increase the margins around your pages by 30 percent and do not change anything else, which aspect of the overall design will change the most?
A) proximity
B) alignment
C) contrast
D) repetition
Q5) Chapter 7 discusses four basic principles for designing effective print and online documents. One is contrast. What are the other three basic design principles discussed in the chapter?
Q6) What is the difference between a serif typeface and a sans-serif typeface?
Page 10
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Chapter 8: Creating Graphics
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Sample Questions
Q1) Which of the following is structured to emphasize the person or group with responsibility for certain tasks?
A) deployment flowchart
B) deployment organization chart
C) logic tree
D) diagram
Q2) In a table, the stub is the right-hand column.
A)True
B)False
Q3) graphics are important in technical communication because they can help writers communicate information that is difficult to communicate in words. What is another reason graphics are important?
Q4) what is the most important characteristic of an infographic?
Q5) Which type of graphic does NOT use metaphor to convey information?
A) flowchart
B) photograph
C) diagram
D) organization chart
Q6) Why is it important to either begin graph axes at zero or mark them clearly?
Q7) Where is the stub located in a table?
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Chapter 9: Writing Correspondence
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Sample Questions
Q1) What does the notation cc stand for in a letter, memo, or email?
Q2) Which of the following is NOT a means of adhering to netiquette guidelines?
A) Avoid dispensing harsh criticism.
B) Take a friendly, casual tone.
C) Keep messages brief.
D) Avoid forwarding a message to online forums without obtaining the writer's permission.
Q3) The terms letter and memo are interchangeable.
A)True
B)False
Q4) which of the following is NOT a guideline for effective on-the-job microblogging?
A) Sound like a person.
B) Apologize when you make a mistake.
C) Regard your followers as a market for your company's products and services.
D) Learn the technology.
Q5) Provide an example of a salutation.
Q6) Twitter tweets and Facebook posts can be forms of business correspondence.
A)True
B)False
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Chapter 10: Writing Job-Application Materials
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Sample Questions
Q1) what is a transferable skill?
A) a skill that you can apply across many different job settings and professional fields
B) a skill that you take when you transfer from one company to the same job in a different company
C) a skill that you develop through attending special training classes
D) a skill that you learn through a mentoring technique called skill-transfer
Q2) what percentage of hiring officers are likely to use LinkedIn to search for job candidates?
A) a great majority (90% or more)
B) a solid majority (around 70%)
C) about one-half (around 50%)
D) a solid minority (around 30%)
Q3) An effective job-application letter shows a potential employer that you can write well.
A)True
B)False
Q4) Chapter 10 lists six guidelines for building the foundation of your professional brand. One is to research what others have done. Name two other guidelines.
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13
Chapter 11: Writing Proposals
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Sample Questions
Q1) what is a common name for the leader of a proposed research project?
A) principal investigator
B) research lead
C) investigator-in-principle
D) project principal
Q2) In which situation might you present your proposal as a memo?
A) when your proposal is lengthy-more than 10 pages
B) when your audience is external
C) when your audience is internal
D) None of the responses are correct.
Q3) What is the difference between formative evaluations and summative evaluations?
Q4) Which two types of graphic can communicate more information about a task schedule than a table?
Q5) To be persuasive, proposal writers must demonstrate that they understand readers' needs. what other two things must they demonstrate?
Q6) What does RFP stand for?
Q7) What does IFB stand for?
Q8) the introduction to a proposal must answer seven questions, one of which is "What is the problem or opportunity?" What is another question the introduction should answer?
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Chapter 12: Writing Informational Reports
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Sample Questions
Q1) A field report explains a problem, methods, results, and conclusions, but it deemphasizes the methods and can include recommendations.
A)True
B)False
Q2) What course of action should you take if you find that you will not be able to meet your original deadline for delivery of a report?
Q3) Chapter 12 notes that in writing meeting minutes, you should be comprehensive and clear. According to the chapter, what else should you do?
A) Be objective.
B) Record emotional exchanges between participants.
C) Be diplomatic.
D) Create a planning document for use in preparing for the group's next meeting.
Q4) When you are recording meeting minutes and an argument arises, you should record both the argument and its outcome in order to ensure comprehensiveness.
A)True
B)False
Q5) what is the common goal of all informational reports?
Q6) what are the two organizational patterns frequently used in progress reports?
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Chapter 13: Writing Recommendation Reports
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Sample Questions
Q1) The back matter of a recommendation report serves two primary purposes. Identify one.
Q2) Into what two categories can criteria be classified?
Q3) Which of these would be included in the front matter for a report?
A) the introduction
B) the glossary
C) the executive summary
D) the recommendations
Q4) The air-conditioning system of Marcus Department Store has not been adequately cooling the store's first-floor office pod. At this point, the problem is not serious because three large shade trees overhang this portion of the building and ceiling fans provide air circulation. Although slumping sales prohibit any large expenditures at this time, the store's owner still wants to find out the reasons for the cooling failure. Consequently, his staff should conduct a study that would provide which of the following?
A) a proposal
B) an informational report
C) a recommendation report
D) an incident report
Q5) In a decision matrix, which factor demonstrates a criterion's importance?
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Chapter 14: Writing Definitions, Descriptions, and Instructions
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Sample Questions
Q1) A writer wants to describe how screen printing is done. Which of the following elements is NOT likely to appear in the process description?
A) a diagram illustrating the parts of the screen-printing machine
B) a step-by-step guide to performing the process
C) a sentence definition of screen printing
D) a section heading or title indicating the nature and scope of the description
Q2) Descriptions are rarely incorporated into longer documents; instead, they usually appear as separate documents.
A)True
B)False
Q3) What are the three types of descriptions discussed in Chapter 14?
Q4) A writer is drafting the conclusion of a lengthy process description explaining to consumers how a company's new voice-recognition product works. Which of the following elements would be LEAST appropriate for the conclusion?
A) a brief review of the uses of voice-recognition technology
B) a sales message summarizing the benefits of the product
C) a short summary of the principal steps in the process
D) a brief discussion of the implications of the process
Q5) How long should an instructional video be?
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