Business MK March 2025

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Hospice CEO: Our funding model cannot sustain vital services

Kate Broadhurst is chief executive of Willen Hospice. She has a vision for a sustainable future amid its financial challenges.

For 24 years, Kate Broadhurst was at the hub of corporate leadership. She worked for the John Lewis Partnership in Milton Keynes, rising through the ranks to reach senior positions in retail, governance, commercial, marketing, digital and personnel.

Her career culminated in her becoming head of branch at the retailer’s flagship store in centre:mk and subsequently as head of democratic vitality, proposition and insight. Then came a remarkable transition; a move into the charity sector to become chief executive at Willen Hospice in Milton Keynes.

It was, she admits, a move driven by a deep sense of purpose, inspired greatly by her personal experience with hospice care during her father’s end-of-life journey.

“The peace, calm and almost joyful experience we had with palliative care left a profound impact on me. It showed me the true difference that compassionate palliative care can make and I knew I wanted to be a part of delivering that for others.”

At Willen Hospice, she works alongside a passionate team who, in her words: “share the same purpose of making the most difficult moments in life as good as they can possibly be for patients and their families.”

Kate is speaking to an audience of senior businesspeople in The Mansion House at Bletchley Park during a breakfast event hosted by Milton Keynes Business Leaders Partnership. Her words resonate deeply as she describes the exceptional care delivered to patients and their loved ones during the most challenging stages of life.

This standard of care is made possible only through the tireless work of the hospice’s teams and community support, she stresses. “The care provided by Willen Hospice is beyond exceptional. It is like five-star health care taken to the next level.”

Willen Hospice made a pivotal decision last year, appointing a new executive leadership team from diverse sectors to address its pressing challenges. Together, they devised a forward-thinking, threeyear strategy, Ready for Tomorrow Today,

“Charities like ours are often expected to fill the gap. But it is simply not sustainable.”

which will soon be unveiled. It aims to incorporate the existing palliative support from all local health care providers in Milton Keynes and will focus on enhancing patient care, guaranteeing long-term financial sustainability, expanding community outreach and ensuring Willen Hospice remains an exceptional place to work.

The hospice is under increasing pressure from growing demand as Milton Keynes continues to grow rapidly both in population and complexity of healthcare needs. It delivers crucial services, offering a blend of both palliative care and holistic wellbeing services. Beyond its in-patient facility, the Willen at Home service has become a lifeline for 86% of its patients, providing same-day appointments, therapeutic support and triage services that ease the burden on families.

Yet this service receives no government funding, Kate says, despite equivalent services in neighbouring counties being fully funded. With only 12% of Willen Hospice’s overall costs covered by NHS funding – it is one of the worst-funded hospices in the UK – the organisation is under considerable financial strain.

“Charities like ours are often expected to fill the gap,” Kate said. “But it is simply not sustainable.”

Despite the challenges, there are moving stories that illustrate the hospice’s commitment to compassionate care.

From managing patients’ pain relief and prescribing medications to counselling and providing therapeutic sessions including yoga, to organising family Christmas parties and hosting weddings for terminally ill patients, Willen Hospice works tirelessly to support patients and their families. However, delivering this level of care comes at a cost of £10 million every year, leaving an underlying £1.8 million deficit even with contributions from fundraising, events and retail.

The government has pledged £100 million to hospices around the UK. But, says Kate, this a one-off capital injection that must be spent on capital items, not revenue, and so does little to address the current inequity and crucial need for sustainable services and staffing.

“What we truly need is support for operations like Willen at Home, initiatives that ease the burden on already overstretched healthcare providers like A&E and district nursing. The current funding model will not sustain these vital services.”

Willen Hospice’s vision is bold yet essential: to ensure that every individual in Milton Keynes with a life-limiting illness can live their best possible life through holistic palliative care and wellbeing support. Success, however, requires significant growth and community support.

Kate appeals to businesses and individuals across the region to help to protect the hospice’s invaluable proposition. “We will all need Willen Hospice at some point in our lives, either for ourselves or our loved ones. It is the only way to ensure a peaceful end of life.”

Kate Broadhurst with Nicholas Mann (right), chair of Milton Keynes Business Leaders Partnership, and Iain Standen, chief executive of Bletchley Park Trust

Striking a chord with Gen Z audience

Recruiting younger undergraduates to its degree courses has taken a new twist for The Open University. It has turned to gamification in a ground-breaking recruitment drive with LADBible Group via the social media platform Snapchat to highlight the benefits of distance learning.

The OU has devised a Career Quest series using the gaming publisher GAMINGbible to reach its target audience.

Gaming is one of the most consumed media channels for those aged 16-24 and the campaign, planned by creative agency OMD UK, is pitched at school leavers and uses fantasy Non-Player Characters with which they interact to find out more about studying a degree with the OU.

Users explore study options through an interactive Augmented Reality filter. The user sees their own image on their smartphone screen with animations

overlaid and navigates the Study Quest Snapchat lens to find out what OU learning style suits them best and what gaming character they are most like.

The characters include The Inventor, The Oracle, The Wizard, The Warrior, The Sage and The Alchemist.

Career Quest explores the Non-Playing Characters’ educational journey to reach their roles, from a shadowy Wizard in computing and IT to a Warrior mastering

“As category leaders in a national education sector, we need to show up differently.”

ISO consultancies join forces

ISO standards consultancy Robinson Management Services has completed its acquisition of a provider of risk management and compliance services.

The deal solidifies RMS’s growth and expansion plans, enabling the company to reach new clients and offer new services. It now owns Charmwood Risk Management, based in Cardiff and which works with clients to achieve accredited certifications across ISO Management System Standards.

Charmwood managing director Anthony Matthews will join RMS as business development director. RMS will gain access to a pool of experienced self-employed ISO consultants. RMS managing director Paul Robinson (inset) said: “This acquisition allows us to gain a bigger geographical presence and also provide a more comprehensive suite of solutions to our clients, ensuring they receive the highest level of support in navigating the complexities of ISO certifications and risk management.”

sports, fitness and coaching.

“While traditional marketing methods still have an impact, the OU is hoping the new campaign will strike a chord with LADBible’s 503 million followers,” said the OU’s deputy director of marketing Clare Charlton. “Young people are increasingly feeling the pressure to achieve success and seek freedom and choice. So, as category leaders in a rational education sector, we need to show up differently.”

The number of students aged 20 and under studying with the OU has gradually increased. The aim of the campaign is to continue this trajectory, Clare added.

“We are building meaningful connections through our marketing, giving prospective students a sense of relief and direction. We have a way to go before we shall see the results but we know that by using gaming to deliver our message, via LADBible, we should reach our Gen Z audience.”

LADBible Group’s executive creative director LA Ronayne said: “We are passionate about supporting our audience’s happiness so partnering with The Open University to inspire education and their future career paths was a truly special opportunity.”

The Inventor, one of the characters in The Open University’s recruitment drive

Struggling firms face ‘perfect storm’

The number of Milton Keynes-based companies facing “significant” financial distress has risen by almost 61% in 12 months, says a new report.

The latest Red Flag Alert study by corporate recovery specialist Begbies Traynor reveals that 589 businesses in the city are struggling.

The report, which monitors the financial health of companies across the UK, adds that the numbers have risen by just under 1% since the previous report for Q3 of 2024.

The increase is due to ongoing economic uncertainty, coupled with the impending impact of the tax, National Insurance and National Minimum Wage increases announced in the Budget in October.

The sector with most companies suffering is in support services. There have also been significant increases in the number of construction and real estate and property businesses facing difficulties, with these industries seeing annual increases of 120.6% and 105.6% respectively.

Julie Palmer (inset), partner at Begbies Traynor in Milton Keynes, said: “Even at this very early stage, the outlook for the rest of 2025 is challenging and many companies are clearly struggling to adapt to the compounding issues they are facing.

“Unfortunately, there is no easy fix, which will be very unsettling for businesses that are struggling to tread water already.”

For many companies already dealing with rising operational and borrowing costs, the increase in NI contributions and the National Minimum Wage could result in further financial strain at a time when confidence is already low, she added.

“So, in the absence of a reduced tax burden and a strong economic recovery, unfortunately it is likely that the number of insolvencies will continue to rise in 2025 as firms struggle to cope with a perfect storm of rising costs, financial instability and fluctuating market conditions.”

Nationally, the latest Red Flag Alert research for Q4 2024 recorded 654,765 businesses in significant distress, which is 21.3% higher than the same period in 2023. There has been a surge in the number of businesses in the UK entering ‘critical’ financial distress in the final quarter of 2024, rising by 50.2% to 46,853 companies.

‘A

huge amount of potential for the future’

Andrew Kirby is the new general manager of visitor economy champion Destination Milton Keynes.

Plans to progress the new tourism strategy for Milton Keynes have taken a major step forward.

Destination Milton Keynes, the city’s official tourism and information service, has welcomed marketing and events management specialist Andrew Kirby as its new general manager.

Over the next five years, Destination Milton Keynes aims to work closely with Milton Keynes City Council and other stakeholders to enhance the city’s tourism credentials, promoting Milton Keynes to a wider audience for both business and visitors.

Andrew’s appointment shows its commitment to showcasing and growing the visitor economy in Milton Keynes over future years, said DMK chair John Cove.

“The visitor economy in Milton Keynes is thriving but at Destination Milton Keynes we have an ambition to drive this growth even further, shown clearly in the recently developed Tourism Strategy for the city, which has been formally adopted by Milton Keynes City Council,” he added..

“Having Andrew on board allows the organisation to push forward with key priorities to strengthen the leisure and business offer and promote that message to a wider audience both locally, regionally and nationally.”

The new general manager, who lives in the city, has spent more than 30 years working in international marketing and event management.

“I am very excited by the opportunity to be involved with the great work of Destination Milton Keynes and to contribute to the increased promotion and marketing of the city to different target audiences,” he said.

“There is undoubtedly a huge amount of potential for the future, and I look forward to bringing further success to our amazing city.”

The visitor economy is estimated to be worth more than £230 million to the local economy and Milton Keynes was recently named by independent think tank Centre for Cities as the UK’s top city for destination shopping stays.

The Centre for Cities report, which focused on the role of the visitor economy in UK cities, also said that Milton Keynes ranks alongside famous leisure destinations such as Brighton and Edinburgh in terms of its visitor numbers.

Destination Milton Keynes chair John Cove (left) welcomes the organisation’s new general manager Andrew Kirby

Social media: A hacker’s gold mine

Astaggering £21 billion a year is the price businesses are paying as victims of cyber-related crime.

The figure makes up the majority of the £27 billion cost each year as cyber crime now accounts for 58% of all reported crimes.

The figures presented by Hiro Taylor, cyber protection officer at Thames Valley Police, caused astonishment among guests at the latest City Breakfast Club meeting in Milton Keynes. The numbers were followed by a strong appeal to businesses and individuals to take action to reduce the risk of falling victim to future attacks.

Hackers and cyber criminals gain much of their information via social media, Hiro told his audience of 70 businesspeople at YMCA’s campus in Central Milton Keynes. “Social media is a goldmine of information,” he said, before demonstrating the ease with which he was able to gain information from two of the guests’ social media accounts.

He outlined measures to take in order to ward off cyber attacks, including up-to-date and robust firewall settings, the use of strong passwords – “not birthdays, pets’ names or football teams”

– automatic updates and data back-up, including to the cloud.

Hiro also stressed the importance of employers training staff to prevent inadvertent opening of phishing emails – particularly those made more credible by the use of Artificial Intelligence - and for organisations to have a ready-togo and regularly updated back-up plan in the event of an attack. Regularly change passwords and activate multi-level authentication.

Have your say on prospects for region’s economy

Milton Keynes Chamber of Commerce is calling on local businesses to take part in the latest British Chambers of Commerce Quarterly Economic Survey.

The survey is the largest and most representative independent business research in the UK, providing insights into the current economic climate.

Milton Keynes Chamber’s head of policy Simon Cox (inset) is keen to hear from all businesses and employers as part of the survey. “This survey is a crucial tool for understanding the challenges and opportunities facing businesses within Milton Keynes,” he said. “The data collected will be used by policymakers in the Treasury and Bank of England to inform decisions that impact the economic environment we operate in. By taking part, businesses in Milton Keynes have a direct line to those who shape our economy.”

The QES asks businesses about various topics, including domestic sales and orders, export sales and orders, hiring intentions, investment intentions, recruitment difficulties, cash flow, confidence and price pressures. The feedback gathered is vital for influencing government policy, with the Bank of England’s Monetary Policy Committee placing particular importance on the QES and its findings.

“Following the announcement of the Autumn Statement, we are keen to understand the local picture for businesses based in Milton Keynes and the Quarterly Economic Survey is the best way to measure the local economy and future trends,” said Simon.

n Complete the survey at.surveymonkey.com/r/QES_Q1_25

“Make sure you trust this plan,” he said. “It is not the best way to live but it is the way we have to live because it is not a case of if you are hacked… it is when. There is so much value to the hackers in trying to get into your business and your life.”

The presentation also highlighted the free resources available to businesses through the National Cyber Security Centre to help them to protect themselves.

Cyber security specialist Hiro Taylor with City Breakfast Club host Liz Newell (centre) and Andrea Smith, partner at Franklins Solicitors

Complacency: A threat to progress in fighting crime

Lee Dorman, who has dedicated more than 25 years to the fire and security industry, assesses the latest property crime figures for Milton Keynes.

Recent data from Thames Valley Police highlights notable trends in property-related crime across Milton Keynes, presenting a mixed picture of progress and challenges.

Burglaries accounted for 317 incidents in the past year, while vehicle-related crime totalled just over 500 cases. These figures show that enhanced security measures, greater awareness and proactive community action can make a meaningful difference in tackling crime.

However, broader crime trends reveal some concerning developments. Anti-social behaviour and public order offences are on the rise and violent crime has increased. This suggests a shifting pattern of criminal activity, demanding vigilance and coordinated responses from all sectors of the community.

I have observed that technology is playing an increasingly important role in addressing these trends.

The widespread adoption of smart alarms, CCTV systems and automated lighting has proven effective in deterring criminal activity and protecting properties.

Both businesses and homeowners are increasingly aware of the need to stay ahead of evolving criminal methods through modern and adaptable solutions.

Neighbourhood collaboration has also been pivotal. Initiatives such as Neighbourhood Watch schemes, combined with individual efforts to secure homes, have successfully reduced opportunities for break-ins and theft.

These efforts demonstrate the strength of collective responsibility in maintaining a safer environment.

That said, complacency remains one of the biggest threats to progress.

Criminals often exploit gaps in security or lapses in vigilance. As Milton Keynes continues to grow, its mix of urban and suburban areas brings unique challenges that require consistent adaptation to shifting crime patterns.

Staying informed and prioritising robust security measures will be key to maintaining progress.

Ultimately, it is through vigilance, innovation and a strong sense of community that we can ensure Milton Keynes remains a safe and thriving place to live and work.

It is a shared responsibility and, together, we can meet these challenges head on to build a more secure future.

Office move heralds a new era for advisory firm

Clients, colleagues and business partners enjoy an exclusive evening of drinks and canapés at The Pinnacle in Central Milton Keynes to celebrate the official opening of advisory firm MHA’s new office in the city.

Guests were given a tour of the new premises, which MHA said is a significant milestone reflecting its commitment to providing a dynamic, collaborative and clientfocused environment.

MHA tax partner Rachel Nutt (inset) told guests at the event: “Our new office has been designed with growth and collaboration in mind, ensuring we continue to deliver the highest level of service and support to the businesses and individuals we work with. This event is a fantastic opportunity to reconnect, share our vision and thank our clients for their ongoing trust and partnership.”

She added that MHA’s expansion in Milton Keynes underscores its long-term investment in the region, with a continued focus on delivering expert audit, tax, advisory and business support services.

“We are delighted to welcome our clients and colleagues to celebrate this exciting new chapter for MHA in Milton Keynes.”

Audit, tax and consulting firm RSM UK has relocated its Milton Keynes office to 100 Avebury Boulevard.

RSM has signed a ten-year lease at the business centre in a move to support its hybrid working model and future growth. The firm has more than 180 staff in the city and welcomes an annual intake of trainees.

“Our move to 100 Avebury Boulevard is an investment in our business,” said office managing partner Adam King.

Lee Dorman

I have taken my horrible experience and turned it into something good

It began as a way to cope with the mental impact of a sexual assault and the isolation of the pandemic. Today Outdoor Adventure Girls has upwards of 100,000 members. Founder Sophie Davis tells Andrew Gibbs about her plans to grow her community into one of the UK’s largest travel operators and agencies.

Just as for many people in her situation, lockdown proved challenging for Sophie Davis. The former marketing and PR executive with the Spinal Injuries Association was working from home, missing the company of colleagues, family and friends.

“I felt really lonely and isolated,” she said. “I did not know many people in Milton Keynes because we were all working remotely. So I posted on Facebook, inviting anyone who was interested to join me in going for a walk. 12 women turned up.”

As they strolled through the grounds of Woburn Park, it seemed that there was a need among those women – and, Sophie assumed, many others – for a group in which they could meet others also seeking the safety and confidence building so important to so many women.

It was a feeling to which Sophie could relate. A few years previously, in her early 20s, she had been backpacking with a friend in Australia when she became the victim of a nasty sexual assault.

“I had a traumatic experience and afterwards felt really isolated and alone. It coincided with Covid and I could not shake that feeling moving forward.

“I really felt that my healing process would be to spend time with other women but I did not know how to get that started or where to find the right support. I went through therapy on the NHS over the years and I had wonderful best friends but sometimes it helps to talk to a stranger, in particular to other women who have been through a similar experience.”

Setting up the walking group helped her to realise the importance of interaction for mental health. And so Outdoor Adventure Girls was born, a community for women looking to increase their confidence, make connections and friendships and learn new skills.

Her story came to the attention of the Ministry of Justice in 2021, which approached her to share her experiences as part of its It Still Matters campaign encouraging victims of sexual violence to seek support, no matter when it happened.

“I was happy to share my story. We did a short film around my story and those of other people. They have approached me to join another campaign and I am always happy to share my story if it helps someone else.”

Interest in OAG grew to the point that Sophie was spending her evenings and weekends planning trips for the friendship group. “I realised that, as I began planning the weekends away, I needed to charge the guests for that. I realised that there was a business in this.”

That was 18 months ago and Sophie left her job at the Spinal Injuries Association To page 10 >>

Sophie Davis

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Deepen self-awareness and insight

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‘I would like to put more women in leadership positions’

>> From page 9

in Oldbrook to focus on nurturing OAG. Today she lives in Milton Keynes with husband Theo, whom she married three years ago, and now is preparing to lead the organisation into the next phase of its development: a growth plan for the next five years.

“The group creates a sense of belonging, a sense of purpose,” said Sophie. “It offers skills and qualifications training and the feedback we get is that our members do not have the confidence to do these kinds of things, to go hiking or travel abroad on their own. We aim to take that stress away.

“I have big plans to grow this into one of the biggest travel operators and travel agencies in the UK. I would like to put more women in leadership positions and bring on more members of staff.”

Such has been the demand that Outdoor Adventure Girls has grown to more than 100,000 members on Facebook and its other social media pages.

Facebook is the first contact as new members look to join a group locally.

There are 14 regional groups around the UK and OAG organises both local meetings and monthly weekend trips to venues around the UK on which guests enjoy activities such as hiking, paddleboarding, kayaking, wild swimming and the more peaceful yoga and mindfulness. She is helped currently by a group of freelancers who assist in

running the events both at home and, now, abroad.

OAG organises trips all over the world, with Bali, Iceland, Morocco and France already stamps on the passport and trips planned this year to places such as Egypt, Vietnam, India, Everest Base Camp, Costa Rica, Peru, Uzbekistan, Slovenia and Japan.

On the OAG website, this adventure bucket list is headlined ‘The F*ck it List’... “Because life is too short to wait for the ‘perfect time’ to chase unforgettable experiences.”

The events are among up to 40 that OAG runs in a year, alongside training courses including in first aid and in the skills required to lead outdoor activities.

“It gives me a sense of purpose, a sense that I am doing good.”

“We are now a tour operator for the purposes of our business insurance and in the UK there are lots of rules around holidays which is exactly what we do but I have always thought of us as a business in the guise of a community group.

“Everything I do is for our community and the types of events we deliver are the events that our community wants. It is very much led by that and not by making money. I am often told that I should see OAG more as a business than

a community but it is where it is.”

It is a far cry from the assault victim who stayed at home, feeling isolated and alone.

“The group is not just aimed at women who have been through that. I have learned from it and I wanted to help other women as well. I am proud of myself that I have taken that horrible experience and turned it into a good thing.

“It gives me a sense of purpose, a sense that I am doing good. I have moved forward from the experience and have been able to provide a safe space for other women to go outside and enjoy themselves in a safe and secure space. That gives me a lot of comfort.”

Activities range from hiking and paddleboarding to yoga and mindfulness for Outdoor Adventure Girls

Critique of a colleague, delivered in a clear, constructive and supportive way, can be highly effective. Freddie Guilmard, of leadership consultancy RTP, outlines how to convey it.

Embrace the gift of honest feedback

Working in sales for many years, I did not care much about receiving feedback because, as long as I met my target, everything was good. Or so I thought. But then, a conversation with my CEO changed everything.

What was extraordinary, though, was that it took me a few years to realise that I had received the most powerful piece of feedback without ever feeling judged or criticised at the time.

And that takes some skill.

Leaders will get the team they deserve and I have seen too many poor examples of feedback conversations that had little impact and achieved very little as a result.

And here might be one of the reasons why. Imagine the scenario:

“Hey Mike, do you mind if I give you some feedback?”

“Oh! … well, sure, go ahead.”

(Thinks: “If you have to…”)

“Listen, amazing job this morning at the meeting. I thought the way you came across and how prepared you were showed that you had really thought about your audience.

“The content was really clear and your approach was highly engaging. “The way you handled the questions and objections came across as very professional, and I would be very surprised if the board didn’t sign off on this.

“Well done.”

“We are so preconditioned to receiving feedback only when we have not done something right that many of us already feel triggered just by hearing the word.”

Now, I bet some of you immediately thought ‘Here we go, another one with an unwanted opinion’ because - let’s be honest - why would any of us take criticism from someone from whom we would not want advice?

The truth is, we are so preconditioned to receiving feedback only when we have not done something right that many of us already feel triggered just by hearing the word ‘feedback’.

I remember coaching an executive a few years ago who was really struggling to gain support from her key stakeholders - or so she thought. The reality, however, was very different.

They were extremely supportive but also quite frustrated because they felt that every piece of feedback they gave her was interpreted as a personal criticism of her leadership. As a result, this negatively affected their working relationship. She even commissioned upward feedback from her direct reports to demonstrate that the issue was with

the stakeholders and not her.

Sadly, when I received the feedback, she instructed me not to tell her anything. So she never heard all the positives her team had to say nor did she learn where they felt they needed more support from her as a leader.

So why do so many of us shy away from asking for and seeking regular feedback or even from feeling comfortable giving feedback ourselves?

As I mentioned earlier, we are preconditioned to focus only on the negative. But another reason is that many of us are simply not trained or skilled enough to deliver feedback effectively.

The most effective way to deliver one-on-one feedback is to make it clear, constructive and supportive.

Here are a few things I have seen done well over the years:

n Always prepare before giving feedback. Do not just shoot from the hip.

n Be specific about what you want to address.

n Provide examples and focus on what you have observed, not assumptions.

n Timing is everything and location matters.

n If you need a structure, use the SBI (Situation-Behaviour-Impact) Model.

n Balance positive and constructive feedback but do not use the “sandwich” method (good, bad, good) - people will only remember the filling.

n Make it a two-way conversation. Ask for their thoughts, feelings and views.

n Follow up.

n Practise your delivery and ensure the feedback is about them. Feedback is a skill that can be learned and developed. When done well, it can be life-changing.

Back to the feedback I mentioned earlier. I did need executive coaching, I did hear some difficult truths and I would not have been able to take action without that insight.

It was life-changing because, ultimately, that is why I started RTP 13 years ago and I have never looked back since.

Thank you, Simon.

Freddie Guilmard is chief executive and high-performance coach at RTP, a boutique consultancy that supports leaders in building human organisations.

freddie@the-redthread.co.uk the-redthread.co.uk

Freddie Guilmard

Classics rocking all over the world

Exports of remastered and electrified classic cars are at record levels, says their manufacturer

Booming demand from overseas has pushed the international business of luxury car restoration, remastering and electrification specialist Lunaz to record levels.

The company’s headquarters at Silverstone has seen orders from overseas rise by 150% year on year. Its secondary market is increasing in value and orders for classic models including Aston Martin, Bentley, Jaguar, Range Rover and Rolls Royce are increasing in both number and value.

The UK market still comprises 35% of Lunaz’s business, said chief executive and founder David Lorenz. The company’s order book for its Silverstone factory is full to the second half of next year and the export success will support the company’s long-term growth plans, including the creation of new jobs.

The demand is coming from customers in the USA, mainland Europe and the Middle East, as well as the UK, who represent a new generation of first-time classic owners.

“Lunaz was created to write the next chapters in the incredible stories of the most celebrated cars in British

automotive history,” said David. “The growth of our export business, along with the appreciating value of Lunaz cars offered to the secondary market, demonstrates a global appreciation for the Lunaz proposition: to marry cuttingedge technology and exceptional driving dynamics with the style of an era when beauty was the only requirement.

“This success lays the foundation for many years of growth, ensuring that we can continue developing and nurturing the very best restoration, engineering and design talent.”

Each vehicle is painstakingly recreated by Lunaz’s designers, engineers and restoration specialists over some 5.500 hours. Driveability is enhanced through upgraded brakes, suspension and steering, while interior comfort is brought up to contemporary standards with air conditioning, discreetly integrated infotainment, navigation systems and full wi-fi connectivity.

Customers are investing significantly, not only in applying the Lunaz process to highly sought-after and rare cars but also in intricate materials, finishes, engineering innovations and technological enhancements, David said.

The result is an increase in the average transaction value of 18%. Existing Lunaz cars offered to customers on the waiting list have been sold at a premium, appreciating by an average of 22%.

Lunaz’s exhaustive restoration, remastering and electrification process has been applied to some of the world’s most collectable and rare vehicles.

Among them is a 1958 Bentley Continental by James Young, one of only 13 remaining. Delivered to a client in France, the car was submitted for restoration with a clear vision: to allow his young family to share his love of classic British cars and to address the usability and reliability challenges of vehicles from this era. The family has secured slots over the next four years for a collection of Jaguar, Bentley and Range Rover.

Another notable commission was a 1956 Rolls-Royce Silver Cloud, crafted for a renowned European collector of luxury and sports cars. Designed as the perfect conveyance for an evening in London, the brief included an elegant storage solution for a particular brand of cigars. Lunaz’s designers collaborated with a Mayfair cigar merchant to create a tailored humidor (below) precisely matched to the client’s preferred maker and gauge. It included wood-patterned ashtrays inlaid with gold and magnetised for secure placement on the rear picnic tables. The car has become a distinctive presence outside one of London’s most exclusive members’ clubs and restaurants.

David Lorenz

Side by side, the 1958 Bentley Continental and 1956 Rolls Royce Silver Cloud

Start-ups celebrate a growth grant boost

An inflatable balloon-dome company, independent cafes and local energy efficiency installers are among 25 businesses in Bletchley and Fenny Stratford to receive grants to aid their growth and create new jobs.

Milton Keynes City Council launched the grant scheme last year as part of the Bletchley and Fenny Stratford Town Deal which aims to drive economic growth to the area.

Start-ups will receive up to £2,500, to be used for marketing, branding, training, business planning, financial management, sustainability measures or IT equipment. Existing businesses will receive up to £5,000 towards launching new products or scaling up.

The grant will be used to buy new equipment, cover consultancy costs, staff training, rebranding, software development or repairs and maintenance of premises.

One of the successful

applicants is Balloony Typhoony, which supplies inflatable balloon-domes for events and parties. Its grant will go towards new equipment enabling their activities to suit children with disabilities.

“Our aim has always been to make our Balloon Dome business accessible to all regardless of ability or family circumstances,” said owner Claire O’Sullivan. “This grant has enabled us to move forward with our next chapter and we look forward to helping our community grow and thrive.”

City Council leader Cllr Pete Marland said: “We received such a diverse range of applications from businesses in Bletchley and Fenny Stratford which means these grants can support a real reflection of our community and the many brilliant businesses that operate here. We hope this help will give them the boost they need to reach their goals, and be part of our vision to grow the area.”

Energy provider buys wind farm

Renewable energy provider OnPath Energy has completed its acquisition of Milton Keynes Wind Farm near Emberton. The company, based in Sunderland, purchased the wind farm from GCP Infrastructure Investments in a transaction which represents OnPath’s first move into southern England.

The seven-turbine wind farm has been in operation since 2010 and has an installed capacity of 14MWenough to meet the annual electricity needs of around 11,500 homes.

The community benefits package linked to the wind farm will be fully maintained by its new owners.

“The Milton Keynes Wind Farm represented a strong fit with our strategic development strategy and its acquisition provides a positive outcome for all concerned, including the local communities that will continue to benefit directly from the revenues that it generates,” said OnPath Energy’s chief executive Richard Dunkley.

OnPath Energy owns and operates 11 other onshore UK wind farms.

Levy transfer boosts supply chain

Defence giant Lockheed Martin steps in to help a supplier develop its own apprenticeship programme.

Global defence and technology giant Lockheed Martin has transferred a portion of its unused Apprenticeship Levy funds to one of its suppliers to the company’s factory at Ampthill.

It has sent a portion of its leftover levy money to AQ Wiring Systems Rockford, a manufacturing business with sites in Suffolk and Nottinghamshire.

The Apprenticeship Levy Transfer allows large employers in the UK to transfer some of their unused Apprenticeship Levy funds to other businesses to help cover the costs of apprenticeship training.

The money from Lockheed Martin will enable AQ Wiring Systems Rockford to develop five of its employees through an apprenticeship programme.

The company, whose Ampthill site is its largest in the UK, is currently working on dozens of projects including a contract to manufacture turrets for the Army’s AJAX vehicles to prime contractor General Dynamics Land Systems.

The Levy transfer reflects Lockheed Martin’s commitment to fostering talent development and supporting the local economy, said the company’s early careers lead Lisa Jiggins (inset)

By transferring unused Apprenticeship Levy funds, Lockheed Martin is helping to create new opportunities for people to build careers in engineering and manufacturing as well as strengthening the defence industry’s skills pipeline and its own supply chain.

“This is a fantastic example of how larger organisations can make a real difference to small and medium-sized businesses,” Lisa said.

“By transferring our unused

Director elected as chair of sector body

Louisa Watson, marketing director and sustainability lead at conference and training venue Wyboston Lakes in Bedfordshire, is the newly elected chair of beam, the UK trade association for the business events, accommodation, and meetings industry. She assumed office at the organisation’s annual gala dinner in Birmingham, succeeding Hotel & Travel Solutions managing director Julia Shorrock.

“I am honoured to step into this role at such an exciting time for beam,” said Louisa. “In 2024, we demonstrated the true power of collaboration and advocacy and in 2025 this will remain my key focus.

“By strengthening our collective

Apprenticeship Levy funds, we are not only supporting AQ Wiring Systems Rockford in expanding its workforce but also contributing to the growth of the defence industry’s engineering and manufacturing capabilities.”

Through its Early Careers development programme, Lockheed Martin UK provides career opportunities to apprentices, graduates, and placement students. Some of its current leadership team at

voice through strategic partnerships and continued engagement with government via the APPG Corporate Membership, we will drive real change and create even greater opportunities for our members.

“By sharing key learnings, championing best practices, and building even stronger connections, we will empower ourselves with the insights and influence needed to shape the future of our industry.”

She was speaking to more than 240 industry leaders, government ministers, and VIPs at the dinner. Elected to the new position of vice chair was David Tremmil, managing director of InLoco Events and vice chair of UKEvents.

Ampthill and experienced professionals started their careers as apprentices.

Lianne Bonser, HR manager at AQ Wiring Systems Rockford, said: “Apprenticeships are vital to our business and this funding allows us to invest in our workforce. The apprentices we train today will play a key role in ensuring we remain at the forefront of innovation and excellence in the aerospace and defence industry.”

Exhibition sponsorship celebrates entrepreneurial spirit

Businesswomen in Bedford are preparing to join the town’s activity to mark International Women’s Day this month. It is to host an exhibition of photographs of 50 businesswomen based in the town that will be on display at The Grange 1906, a luxury location house and event venue in Milton Ernest. The exhibition of professionally taken portraits is the idea of Bedford businesswomen Lauren Troiano, of The Little Marketing

Company, and Emily Bateman from Emily Bateman Photography. The event is sponsored by accountancy practice The Numbers Quarter as part of its tenth anniversary celebrations. Founder Nicola Hageman (inset) said: “Reaching our tenyear milestone is a testament to the trust our clients have placed in us. Supporting Lauren

and Emily’s Campaign is a perfect way to mark this anniversary as it celebrates the kind of entrepreneurial spirit we have been privileged to support over the past decade through our outsourced finance functions. Success stories deserve to be celebrated. This exhibition beautifully captures the essence of women’s entrepreneurship in Bedford.”

Louisa Watson

Bringing Bedford’s people and businesses together

Bedford Radio is thrilled to announce the third Bedford Business Expo, taking place on March 18, 10am-3pm at Kings House Bedford. This year’s event, with insurance specialist Howden as headline sponsor, is a must-attend for businesses and local entrepreneurs.

The Bedford Business Expo offers attendees the perfect opportunity to engage with local businesses, explore new partnerships and discover exciting products and services. Entry is free for visitors.

Stand space is filling up fast. Whether you are a small business or an established organisation, this is an excellent platform to showcase your products, services or charitable initiatives.

Before the main event, join us for some Breakfast Networking, held in partnership with Business Buzz. It offers a fantastic opportunity to start your day with meaningful connections, share ideas and build relationships with key decision-makers.

Bedford Radio’s station manager Martin Steers said: “One of the aims of Bedford Radio is to help to bring people together and as part of that bringing local businesses together, which is why we launched the Bedford Business Expo three years ago.

“It has been fantastic to see it grow since then and we are looking forward to this year’s being even bigger and better,”

Kevin Henman, commercial account executive at the expo’s headline sponsor Howden, added: “We are thrilled to sponsor the Bedford Radio Business Expo - a partnership that aligns perfectly with our dedication to bringing people and businesses together.

“Like us, Bedford Radio shares a passion for strengthening local connections and fostering community growth, making this collaboration a natural fit.”

Bedford Radio’s station manager Martin Steers and Kevin Henman, commercial account executive at headline sponsor Howden

London Luton Airport: A decision is expected on its expansion proposals, including a new terminal (inset) by early April

Airport operator calls for expansion

verdict

The owner and operator of London Luton Airport have welcomed Chancellor of the Exchequer Rachel Reeves’ support for the aviation sector’s role in delivering economic growth and prosperity for the UK.

Luton Rising has also called for an urgent decision on Luton’s nationally significant expansion that would deliver 10,900 new jobs at the airport and in the supply chain, £1.5 billion annual economic growth and up to an additional £13 million per year for community causes by the mid-2040s.

Bedfordshire business leaders are backing the plans. Justin Richardson, chief executive of the Bedfordshire Chamber of Commerce which represents 750 members across the county, said: “London Luton Airport is a linchpin of the regional economy.

“When it thrives and grows so too does the regional economy so we believe it is vitally important that the airport continues with its long-term sustainable growth plans to provide certainty for the businesses and communities it serves.”

The Chancellor said that a decision on London Luton’s expansion plans – which has been put back three times – could be expected soon.

Paul Kehoe, the independent chair of Luton Rising, said: “Our proposals can be supported by any government making economic growth its priority.

Here at London Luton Airport we have a ready-to-go scheme that is primed to deliver an economic air bridge for the Oxford-Cambridge growth corridor and contribute to the success of the country.”

The Secretary of State for Transport, Heidi Alexander, must make a decision as soon as possible on the airport’s expansion, added London Luton’s chief executive Alberto Martin. “Luton is now at a tipping point with a generational opportunity to boost investment in public services further, which the airport’s growth will deliver.”

The proposals involve creating a second terminal and associated infrastructure to support growth to a capacity of 32 million passengers per year, making best use of its existing runway.

Luton Rising’s proposals for the longterm sustainable growth of London Luton Airport were first brought forward in late 2017, with three subsequent public consultations in 2018, 2019 and 2022.

A six-month examination undertaken on behalf of the government concluded in February 2024.

The Transport Secretary is due to announce a decision on the airport’s plans by April 3.

A ‘devastating blow’ to jobs and spending

... But opportunity still knocks for Luton, says Chamber chief.

Luton is likely to face a substantial hit to its economy in the form of job cuts and reduced consumer spending following Stellantis’s decision to confirm the closure of the Vauxhall plant in the town.

Support initiatives for workers at the factory in Kimpton Road and for the wider Vauxhall supply chain are under way, led by Luton Council and Bedfordshire Chamber of Commerce.

These include help in the search for new employment and working with businesses in and around Luton to place Vauxhall employees with relevant skills. Luton Adult Learning is already putting together upskilling, reskilling and retraining programmes.

“Although we all anticipated the announcement, it is still difficult to accept, given Vauxhall’s longstanding part in Luton’s heritage and identity,” said Bedfordshire Chamber of Commerce’s chief executive Justin Richardson. “We are now working closely with local stakeholders and businesses to provide support for everyone affected by the closure.”

Luton Council had been working with the town’s MPs, trades unions and the government on what they believed to be viable ways to keen the factory open. “This is heartbreaking news and a devastating blow to Luton and the livelihood of the workers,” said council leader Cllr Hazel Simmons. “Vauxhall has been an integral part of Luton’s heritage for decades. We did what we could to try and stop this closure going ahead and I feel angry that this decision will massively impact the lives of so many people.

“We want them to know we are behind them and will support them all we can.”

The government has asked Luton Council to form a locally led taskforce to co-ordinate the local response to the

economic impact of the plant closure.

Business and Trade Secretary Jonathan Reynolds said: “We have a longstanding partnership with Stellantis and have engaged with them extensively throughout this process. We will continue to work closely with them, the trade unions and Luton Council to put in place measures to support the local community.”

The council has begun discussions with Stellantis over the potential purchase of the Kimpton Road site in order to ensure that any future development will be of economic benefit to the town.

“This will impact the whole town,” said Hazel. “With job losses at the plant as well as the wider supply chain, it will have a huge impact on the local economy but we will recover from this.”

Despite the closure, Bedfordshire Chamber believes that the county’s economy has reason to be cheerful.

Justin Richardson said: “Despite this setback, there are significant opportunities on the horizon for Bedfordshire, including the planned expansion at London Luton Airport and the upcoming decision on Universal Studios - both of which could offer a major boost to our region’s economy.”

The Vauxhall factory in Kimpton Road, Luton

Justin Richardson

Time to celebrate YOU at SME awards

‘It’s Time to Celebrate You!’… the slogan of the 2025 SME Bedfordshire Business Awards. And it is aimed squarely at businesses across the county because organiser Bedfordshire Chamber of Commerce is confident there are some great success stories to tell.

The SME Bedfordshire Business Awards will publicise the winners and finalists far and wide and now is the perfect time for you to get involved.

The 2024 Awards showed that the programme delivers huge visibility for local businesses.

The Chamber works its social networks, website content, email and newsletter promotions and its local, regional and national media contacts to the max before, during and after the awards.

A variety of sponsors have put their name to the 2025 Awards, demonstrating the high regard in which the programme is held locally.

Our Platinum Sponsors Aegis Support Services; Jaltek Our Gold Sponsors

ADA Cosmetics; Bartham Press; The Bedford College Group; FKCA Limited; Liebherr GB Limited; London Luton Airport; Luton Council; Quest Employment; Resourceful People Group; RSP UK; Talk UK Telecom; Wenta; Wrest Park Business Centre

Our media partner is Business2Business.

Our print sponsor is Treacle Factory and our charity partner is the employability and life skills charity Working Options. How to enter

You can enter up to three of the awards’ 21 categories online at bedfordshireawards.co.uk

Entries are open now and must be submitted in full by March 21.

Judging will take place during April and the finalists and winners will be revealed at the Awards Gala Dinner on June 19 at the Riverside Suite, Venue 360 in Luton.

Is my business eligible to enter?

Absolutely. If you have 250 employees or fewer and operate in Bedfordshire, your organisation is eligible to enter. There are no rules around sector or industry and there are categories for individuals as well as companies.

What’s my next step?

Visitbedfordshireawards.co.uk to learn more and submit your entry, making sure you leave enough time to gather the supporting information.

Early bird tickets to the SME Bedfordshire Business Awards Gala Dinner are available now at £110. Book your places at bedfordshireawards.co.uk

£1m sale reflects office demand

The new owner of an office building on Butterfield Business Park in Luton is planning to relocate there itself after finalising the £1 million freehold acquisition.

The buyer, which currently remains anonymous, completed on the deal in ten weeks and is planning to move in from serviced office accommodation in the town.

Butterfield Business Park owner Flowers Way Ltd were represented by commercial property consultancy Kirkby Diamond. Surveyor Chris Richards said the deal, signed at £1.08 million, reflected the high demand for freehold property across Bedfordshire, particularly from London-based businesses.

“Butterfield Business Park is an extremely popular location and we expected there to be significant interest when we first put Building 250 on the market for sale,” he added.

“It demonstrates the continued high demand for freehold opportunities across Luton and Bedfordshire, which is becoming increasingly popular as more businesses look for value outside London. It also displays the positive shift in demand for office space, certainly in out-of-town locations such as Butterfield and Capability Green business parks, with businesses encouraging more office-based working.”

Chartered accountancy firm Foxley Kingham recently purchased two buildings on Butterfield Business Park totalling 12,570 sq ft.

The newly acquired Building 250 is a two-storey self-contained office building with meeting and board rooms, kitchens and break-out areas and 19 parking spaces. n A major reconfiguration of a warehouse has enabled one of Europe’s leading suppliers of power cables to launch a new hub in Bedfordshire.

The work was required ahead of new occupier Premier Cables moving into the premises at Priory Point on Bedford Business Park after agreeing a ten-year lease.

Principal contractor Ash Construction completed the work in 11 weeks to accommodate Premier Cables’ moving requirements. The work was overseen by Kirkby Diamond.

Countries and businesses are looking to Artificial Intelligence in the race for competitive advantage. But how, asks James Johnson, a principal at accountants Hillier Hopkins, should they fund that investment to give them the critical head start?

Investment tips the balance in AI success

The AI race is on, with countries competing to attract the next big AI tech company and businesses seeking to stay one step ahead of the competition.

There are many free-to-use AI tools, such as ChatGPT, that have been quickly adopted by businesses to help with everyday tasks. They are without doubt enormously helpful but have their limits.

Putting aside the question of data protection, their application does not always solve the business-critical challenges faced. It is why so many businesses are looking to purchase or even develop their own AI tools designed to better support their business.

And that will often mean a considerable financial investment.

Funding new IT and software will be nothing new for most businesses. Software as a Service is commonplace, with its cost spread across the financial year. It is a model many AI software providers are following.

Some businesses will, however, wish to purchase software, making changes to it to better suit their business case. Here the cost can rise significantly.

“The R&D tax credit regime is now more complex, subject to greater scrutiny and less generous.”

Where possible, businesses will look to fund that investment through revenue and reserves. However, as costs increase, alternative funding options may be needed.

Most businesses will look to their banks but there are several grants available to businesses looking to invest in AI. The British Business Bank, while not a direct funder, has plenty of useful resources and signposts to support.

DIY AI

Many businesses are choosing to develop their own proprietary AI tools which will not only help to accelerate their own business but provide potentially valuable new revenue streams. However, costs too can quickly rack up, meaning serious investment might be needed.

Again, businesses can access a wide range of grant funding. The UK government, for example, has a grant programme for those exploring ways to protect against societal risks such as deep fakes and cyber attacks.

The British Business Bank also flags R&D grants that range from £25,000 to £10 million to help businesses with the commercial development of innovative “products, services and processes”.

External investment from angel or private equity investors may be another valuable source of funding. Typically, this will come at the expense of equity in the company. Here, a business may want to consider creating a separate business entity to hold and fund the development of AI products with investors holding equity in the new business rather than diluting the ownership of the parent company.

TAXING AI

Businesses that are developing their own AI tools should keep in mind that tax advantages may be open to them.

R&D tax credits will be available to businesses if they can demonstrate their AI project addresses a specific technological challenge. If it qualifies, R&D tax credits will result in a reduction in the corporate tax a business pays or, if prerevenue, a cash payment.

The R&D tax credit regime has, however, changed and is now more complex, subject to greater scrutiny (to prevent abuse) and less generous.

Another consideration should be the Patent Box regime. Patent Box is designed to encourage businesses to keep and commercialise intellectual property in the UK by effectively offering a corporate tax rate of just 10% on qualifying assets. AI software will in many cases qualify.

The funding and tax landscape is complicated and advice should be sought before a business acts.

n James Johnson is a principal at chartered accountants Hillier Hopkins. He regularly advises businesses on the funding and tax surrounding software and AI.

Visit www.hillierhopkins.co.uk.

James Johnson

Dan

Sharp

, managing director of Mirus IT, on keeping businesses ahead of the technology curve.

The cutting-edge tech that every SMB needs

Milton Keynes is home to one of the UK’s fastest-growing tech hubs, with one in three jobs now in the tech sector. The city also ranks third in the country for new economy businesses, with 56.7 start-ups per 10,000 people, according to a recent report from think tank Centre for Cities.

As Milton Keynes continues to lead in AI, smart city innovation and cyber security, local small and medium-sized business must stay ahead of these rapid changes to remain competitive.

But with innovation comes risk. Cyber crime is on the rise, with 32% of businesses nationally reporting a cyber attack last year. If you are not investing in the right technology, you are leaving your business vulnerable not only to security threats but also to falling behind competitors that embrace digital transformation. So, what are the essential tech every SMB in Milton Keynes and beyond should have in 2025?

Intelligent cloud computing

Milton Keynes is already leading smart city initiatives, from autonomous vehicle trials to Internet of Things-driven infrastructure. But businesses need to embrace intelligent cloud solutions to remain agile, competitive and secure.

Cloud-based systems provide scalable, flexible and cost-effective solutions that replace outdated IT setups. More importantly, they offer realtime access to data-driven insights, giving SMBs a powerful and agile edge in decision-making.

Cyber security: A growing threat

Cyber criminals target SMBs just as much as large enterprises. With a third of SMBs nationally reporting cyber attacks, cyber security must be a top priority.

New security technologies such as Zero Trust architecture and AI-driven threat detection help businesses to stay one step ahead of cyber criminals.

A managed Endpoint Detection and Response system ensures 24/7 proactive protection, stopping attacks before they cause damage.

Culture-building and communication tools

With remote and hybrid working firmly embedded in our working culture, SMBs need better ways to keep teams connected.

That is where a tailored intranet platform helps to improve internal communication, facilitate real-time collaboration and boost employee morale and retention.

Generative AI capabilities

AI is transforming business operations across the world, from automating tasks to improving customer service.

So if you are not already using AI, you are missing out on major time-saving benefits. AI is not just for big corporations - it is a ‘must have’ for SMBs looking to grow and compete efficiently.

The tech solutions your business needs

Cloud software: Futureproof your business Cloud technology helps SMBs to scale, adapt and cut IT costs. If you are still relying on outdated systems, switching to Microsoft 365 boosts security, collaboration and efficiency. With tools like Teams, OneDrive, and SharePoint, remote working and real-time teamwork become easy.

For added scalability and security, Microsoft Azure offers a flexible cloud platform with built-in AI analytics and automation. Its multi-layered protection and Zero Trust security help to safeguard your business against cyber threats.

Upgrading to a modern cloud solution ensures agility, data security, and longterm growth, helping your business stay ahead in a digital-first world.

Cyber security: Do not be the next target Cyber crime is a real and rising threat. Your business needs more than just antivirus software. Key solutions include: n Zero Trust security (verifying every access attempt).

n AI-driven cyber security (detecting and stopping attacks in real time).

n Managed EDR solutions (providing 24/7 monitoring and protection).

Communication tools: Build a stronger team culture

An intranet is not just for big corporations. Small and mid-sized businesses benefit massively from a centralised communication and collaboration platform, helping teams stay connected no matter where they work.

Here at Mirus, we have seen incredible success using Fresh Intranet (built on SharePoint) - a powerful yet intuitive solution that enhances our teamwork and employee engagement.

Generative AI: Automate and accelerate growth

AI-powered tools such as Copilot for Microsoft 365 can eliminate hours of manual work while improving customer service and decision-making. From chatbots to automated reporting, Generative AI gives your business a competitive edge.

Milton Keynes is rapidly evolving as a tech and business powerhouse. With a booming start-up ecosystem, ranking third in the country, and a thriving digital economy, businesses here must keep pace with new technology or risk falling behind.

Let Mirus IT help you futureproof your business. We provide expert advice, implement the tech and give you 24/7 support. Milton Keynes is leading the future of tech... Mirus-IT will make sure your business is part of it.

Dan Sharp

Rail line tests pioneer signal system

Trains on the new East West Rail route between Milton Keynes and Oxford will be using signalling technology that is the first of its kind in Britain.

A new workstation has been created at Network Rail’s Rugby rail operating centre, from where the West Coast Main Line – Europe’s busiest mixed use railway – is controlled. The Claydon workstation is equipped with the latest systems and software with support from AtkinsRéalis’ Advanced Signalling Method, using high capacity fibre connectivity to ensure trains run safely and reliably.

The new rail route has created six jobs for newly qualified signallers with a plan to expand the team when future phases of East West Rail are built.

Network Rail, with its East West Rail Alliance partners AtkinsRéalis, Laing O’Rourke and VolkerRail, completed the £1.2 billion Connection Stage One of the project in October. Since then, Network Rail and the Department for Transport have run test trains to prepare the infrastructure for future passenger and freight services.

The new signalling infrastructure boasts: n 59 new signals.

n Almost 15.5km of signalling cable.

n 41 miles of track.

n 18 points (to direct trains at junctions).

n 71 axle counter sections (to detect available track) using 96 axle counter heads.

n 54 signalling location cases.

Gary Walsh, route director for West Coast South, said: “We are pleased to welcome further test trains on the brand new East West Rail route between Milton Keynes and Oxford, where future passenger and freight services will benefit from some of the most advanced signalling technology in use on the British rail network.”

Testing and training will continue over

the coming months. A designated freight route on the infrastructure is still being planned but freight operators can now use the track when needed, he added.

Future services will better connect passengers and help to unlock economic growth and create new opportunities across the region.

Mark James, Alliance director for East West Rail Alliance, said: “We are extremely proud to have been a part of returning this railway line from Bicester to Bletchley back to the mainline passenger network for the first time in 50 years. We look forward to seeing passengers using the new infrastructure, connecting the communities along the route and facilitating east west rail journeys.”

Progress continues with partners and train providers to start passenger services as soon as possible, said a DfT spokesman.

Work to open the new route between Milton Keynes and Oxford has been completed in time for the Railway’s 200th anniversary year. Railway 200 marks the bicentenary of the first passenger railway between Darlington and Stockton in September 1825.

Your business solutions are iNREACH

Upgrade your business telecoms with iNTALK –the cloud-based communications platform from iNREACH.

iNTALK has been designed and built specifically for business. It is our UK-based, complete business cloud-based phone system and communications platform that provides organisations with fixed and mobile telephony assets.

All aspects of your business comms can be accessed in one place with our intuitive and easy-to-use online portal.

Our iNTALK platform is ISDN/PTSN switch-off proof, which means your communications platform will remain stable through the upcoming Big Switch Off.

We have built iNTALK to be flexible and scalable, which means it can be integrated into businesses of all sizes. There is bound to be a package to suit your business - we can scale up or down as your business grows.

We can provide end-to-end support as well as hardware, from the individual handsets and headsets to all the technology involved.

We understand that security can be a concern when it comes to cloud-based applications, particularly in businesses where sensitive information may be stored. Our iNTALK platform uses Multi-Factor Authentication, making it a completely secure system for your business.

You can rest assured that your business is following all the correct guidelines regarding security and information storage within the platform.

iNTALK also includes an individual user-friendly scheduler so all your users can create their custom layouts to get the most out of the system.

Your Business Solutions are iNREACH

iNREACH Group is a business IT, comms and print partner based in Milton Keynes. We work with organisations all over the UK, providing first-class business support in all our specialist areas.

Incredible opportunity to scale and innovate

Join leading technology and business experts at an exclusive event in Milton Keynes to explore the power of Artificial Intelligence.

Industry leaders will be presenting on the latest advancements in AI and how it can be applied in business to enhance performance, efficiency and growth.

The event takes place on March 12 at the MK:U Innovation Hub, featuring insights into the latest AI trends and applications.The agenda includes sessions on:

Accelerating your AI journey with Copilot A practical guide to harnessing Microsoft Copilot to streamline workflows and boost productivity.

Building and executing a successful data & AI strategy Best practices for leveraging AI-driven data insights.

The AI-powered marketing era Understanding how AI is shaping marketing, customer engagement, and brand growth.

AI agents for every business Exploring AI automation to drive innovation and operational efficiency.

The event is a follow-up to a highly successful inaugural event last year. Industry leaders from Qoob, Fliweel.tech, Dragon IS, Onyx Data and Pulse Group Media will lead the discussion on AI’s high-speed evolution over the past 12 months, highlighting how it is reshaping sectors, enabling innovative business solutions and improving efficiency.

Matthew Rigby-White, managing director of digital marketing agency Qoob, said: “The rapid evolution of AI presents an incredible opportunity for small and medium-sized businesses to scale and innovate like never before. This event will help business leaders cut through the noise and discover practical, impactful ways to leverage AI within their organisations.”

Martin Lewis-Stevenson, director of the event’s media partner Pulse Group Media – publisher of leading business magazines Business MK and Business Times – added: “This collaboration underscores our commitment to providing our audience with insights into the transformative role of AI in modern enterprises.”

Matthew Rigby-White

EVENT DETAILS

Date March 12, 2025

Time: 8.30am-12.30pm

Location MK:U Innovation Hub, 200 Silbury Boulevard, Milton Keynes, MK9 1LT

Tickets Free. Limited spaces available. Register at eventbrite.co.uk/e/accelerating-ai-in-your-businesstickets-1207584781589

In today’s digital world, mobile and hosted phone systems are essential for businesses. However, poorly structured contracts can lead to unexpected costs and inflexibility.

Here is how to avoid common pitfalls:

1. Lack of Transparency

Beware of vague terms and hidden clauses.

5. Pressure Selling

Sales tactics may rush you into signing. Take your time, review details and do not fall for “limited-time offers” that push you into unfavourable agreements.

Avoiding bad mobile and hosted phone contracts

Always read the fine print, clarify unclear points and watch for price increases if you do not renew midway through the contract.

2. Complex Pricing

Low advertised rates may hide extra fees. Ask for a full breakdown, especially if there is a renewal clause at 18 months.

Costs may skyrocket if you do not renew midway through the contract.

3. Inflexible Terms

Business needs change so your contract should offer flexibility. Avoid automatic rollovers that lock you into costly extensions without consent.

4. Legal Commitments

Contracts hold legal weight over verbal or email agreements. Ensure all terms align with what was discussed before signing.

6. Poor Customer Service

A contract is only as good as its support. Seek out provider reviews - both positive and negative - to assess service quality.

7. Hidden Fees

Watch for undisclosed activation, admin or maintenance fees. Always request a full disclosure of all costs before committing. By staying vigilant and asking the right questions, you can secure a fair, transparent contract that meets the needs of your business without unexpected costs. Talk UK provides all the connectivity needed to run your business: mobiles, landlines, data solutions and integrated systems plus 24/7 support to customers all over the UK. talkuktelecom.co.uk | 0330 332 2332 | The Village, Butterfield Green, Luton

ACCELERATING AI IN YOUR BUSINESS

Stepping up to sustainability

Lionel Naidoo, managing director of Dragon Information Systems, looks at the many ways in which small businesses can reap the benefits in terms of efficiency and profitability.

Sustainability remains a hot topic for small and medium-sized enterprises, with a recent survey revealing that many UK SMEs started 2025 with a renewed commitment to sustainable practices, recognising their significance more than ever.

With the potential to benefit SMEs by generating cost savings, driving greater employee engagement and increased attractiveness to customers and investors, it can be a win-win… and technology and sustainable IT practices are a key piece of the puzzle.

What is sustainability?

Sustainability in business comes down to operating in a way that meets the needs of the present without compromising the ability of future generations to meet their own needs. It is about recognising a company’s impact on the world and society and involves balancing three key elements: economic, environmental and social impact.

How can sustainability benefit businesses?

Attracting customers The working practices and ‘green’ credentials of businesses are increasingly forming part of the decision-making process, when customers come to choose the companies or suppliers they will work with.

Cost savings Implementing sustainable practices can also lead to cost savings. For example, improving energy efficiency and

Prepare your organisation’s IT environment for AI

investing in renewable energy sources can lead to significant savings on energy expenditure while future-proofing a business against further price increases.

Securing investors and funding Environmental, social, and governance issues have become a priority for institutional investors and pension funds. These investors are increasingly considering the environmental and social impact of their portfolios. Companies that perform well on ESG factors can also be seen as less risky and better positioned for long-term success.

Recruitment and retention When competition for talent is high, the sustainability credential of a business could be the difference. Many job seekers, especially the younger generations, prioritise working for companies committed to sustainability. They want to feel that their work contributes to a greater good.

9 TECH-DRIVEN STEPS TO SUSTAINABILITY FOR SMEs

IT infrastructure sits at the heart of businesses today so it naturally has a crucial role to play when improving sustainability.

1. Opt for energy-efficient hardware

Investing in energy-efficient hardware, such as devices with Energy Star ratings or EPEAT certification, can help to reduce energy consumption and lower the carbon footprint.

2. Switch to cloud computing

Cloud computing enables access to resources on demand, eliminating the need for on-premises servers and reducing energy consumption.

3. Use green data centres

Work with Dragon Information Systems to bring generative AI to your Microsoft 365 productivity suite.

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Partnering with green data centres that use renewable energy sources and implement energy-efficient cooling systems can significantly reduce a business’s environmental impact.

4. Integrate remote working

Encouraging remote working can lead to substantial energy savings by reducing the need for daily commutes as well as office space and operational needs. Investing in reliable remote work tools, such as Microsoft 365 can support this.

5. Consider e-waste management

Partner with certified e-waste recycling companies to ensure that old and obsolete electronics are disposed of responsibly. Consider donating or refurbishing old equipment to extend its lifecycle and reduce waste.

6. Go paperless

Transitioning to a paperless office can significantly reduce environmental impact. Implement digital document management systems and encourage employees to use electronic signatures and digital communication tools.

7. Invest in smart building tech

Smart building technology, such as thermostats and lighting systems, can help to optimise energy usage and reduce waste, improving efficiency and impacting on carbon footprints.

8. Generate renewable power

Investing in on-site renewable energy sources such as solar panels, wind turbines and battery storage units can make a huge impact in reducing emissions and energy costs.

Dragon IS works with small and medium-sized businesses, helping them with a broad range of issues relating to their IT infrastructure and cyber security. To find out more, email info@dragon-is.com or call 0330 363 005.

Lionel Naidoo

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When customers speak, you listen

Take

advantage of online

reviews to boost your sales, improve your conversations and get in front of more potential clients. The FSB’s development

manager James Anderson discusses how.

Online reviews are a powerful tool you can leverage to prove the quality of your small business to potential customers who are thinking about buying a product or service that you offer.

Online reviews are beneficial for different stages of a sales journey. For the customer, they help them to find a business, to trust that business enough to visit the website, to have confidence that business will deliver and provide transparent customer service.

For the business owner, online reviews can help you to understand how to make your business better and help you to build relationships and keep more existing customers.

Happy customers buy more, are advocates for that business and, importantly, cost seven times less to sell to than acquiring a new prospect.

Customer testimonials can therefore deliver more sales by increasing reach, improving conversion and helping your small business to gather insights.

To make a sale, potential customers need to know that your business exists in the first place. Many people will use search engines to find and compare products from new businesses so it is important to increase your online visibility.

As part of your search engine optimisation strategy, online reviews can make your search listings more eyecatching and can prove the quality of your offering to the search engines.

When Google sees a website in any given position of the search results getting more than its fair share of clicks and users do not immediately leave after clicking, those websites tend to rise in the search rankings.

What this indicates to the search engines is that the website appears better able to satisfy the searcher’s question than others and, if the searcher stays on that website, it is also providing an answer to their question.

Search engines want to answer people’s questions. In turn, they reward

“Happy customers buy more, are advocates for the business and cost seven times less to sell to than acquiring a new prospect.”

James

websites that do this with higher search rankings.

The primary objective of any customer review website is to help to build trust between a potential customer and a business.

Because of the necessity for the review sites to be objective and trustworthy, the search engines are using the credibility of those review sites to apply credibility to the businesses’ websites.

Online customer reviews allow potential customers to consider how other people with a similar need or problem have experienced the business, product or service that they are considering buying. You can incorporate glowing reviews into your social media posts or marketing materials to build trust.

By identifying these key moments of indecision - for example, when reviewing product details or at the checkout stage - and by supporting those moments of indecision with strong social proof, it is possible to start turning the dial on sales conversion rates and get more prospects converting to customers.

Inevitably, when embarking on a customer feedback journey, negative feedback is likely. Negative online reviews are not to be feared. Any negative reviews will likely be the minority and provide incredibly valuable insight for you as they highlight opportunities for you to improve.

Unhappy customers are influential. On average, they tell twice as many people about their experience as a happy customer and the different ways they can distribute that experience via social media can have significant repercussions. But if you can start using this extra data to identify the most common potential problems customers face and engage with any unsatisfied customers, you are able to temper their dissatisfaction and improve your business in the process.

James Anderson is development manager for the FSB’s Thames Valley region covering Buckinghamshire, Oxfordshire and Berkshire.

fsb.org.uk

Anderson

New programme boosts start-up

Collaboration between business support deliverer South Midlands Growth Hub and the startup business hub Vulcan Works in Northampton has enabled 21 would-be entrepreneurs to turn their business idea into reality.

The Growth Hub has earmarked funding via West Northamptonshire Council from the UK Shared Prosperity Fund to allow a further clutch of businesspeople to take advantage of the hub’s expertise and facilities at Vulcan Works.

Entitled the John Franklin programme, the new initiative is running alongside Vulcan Works’ existing incubation programme for start-up businesses, known as Vulcan Creatives. It is already supporting ten businesspeople by hosting workshops, specialist grant opportunities and one-to-one coaching.

Vulcan Creatives, led by business growth manager Darren Smith, had more than 50 applicants this year. South

Midlands Growth Hub’s collaboration has allowed a further 21 people to join the John Franklin programme, which also runs for six months and delivers collaborative learning opportunities, guidance and advice in starting or growing a business.

South Midlands Growth Hub business adviser Jessica Stead said: “We had such

a high number of people wanting to join the Vulcan Creatives that rather than let them fall away we thought we would support them too. We thought we would mirror what Darren is doing and offer that initial consultation meeting to ensure they are aware of the business workshops happening at Vulcan Works and can network with the Vulcan Creatives team.”

Darren said: “By taking on another 21 people in the John Franklin programme, we can spend that money earmarked for this purpose on more entrepreneurs who need the support and more Northamptonshire businesses will benefit from that decision.”

Programme participants also have access to the Vulcan Creatives business support workshops and one-to-one coaching.

n For more information on business support available in Northamptonshire, visit growthhub.southmidlands.org.uk

Jessica Stead

Protect your business in a divorce

Putting arrangements in place now in the event that marital breakdown spills into the boardroom makes sense. Family law specialist Tina Shah explains more.

Businesses can be an emotive subject when a relationship breaks down. Often those that have built a business from the ground up or have a business that centres around their particular skill set do not feel they should be forced to sell or share part of what may be a valuable asset.

One of the key questions to arise from divorce will be what is the value of the business or share of the business held by each spouse?

Consideration will need to be given to its assets, earnings, and structure. Often an expert valuation from an accountant will be relied on. This can also minimise any dispute over valuations. Arranging a valuation can sometimes be complicated and costly so it is important to get legal advice prior to doing so.

Protecting your business before a divorce requires careful advice. If you are seen to be moving assets or shareholdings simply to avoid future claims on divorce, this can damage your case considerably.

Where transactions have taken place specifically to do this, the court has the power to set them aside.

It is worth bearing in mind several broad principles:

Prevention is better than cure.

A pre-nuptial agreement or post-nuptial agreement can assist in limiting claims against a business. It may be too late by the time you get to the divorce, for obvious reasons. But if you have planned well ahead, at the time you get married or subsequently (perhaps when inheriting a business), getting the agreement of your spouse not to make damaging claims against the business can be helpful.

If you are currently married and own a business, it is certainly worth considering a nuptial agreement at any stage.

Do not mix your business assets with your private assets unless necessary. Keeping the business entirely independent of your private wealth can help on divorce. It will help if, say, the

Tina Shah

family home has not been used to secure borrowing within the business. While this is not always possible, it is an important consideration.

It is sometimes tempting to involve a spouse in the business, not least for tax purposes

There is a balance to be struck; involving your spouse helps them to make a claim, by having been involved in the business and so having contributed to its success. Against that, it is a pity not to use income tax reliefs by appointing them a role within the business. Again, this is where a nuptial agreement would help to determine that spouse’s interest if your relationship were to break down.

Sharing ownership of a business with outsiders can help on divorce. If a business is 100% owned by one spouse who is getting divorced, then the courts may treat it just like any other asset – to be divided or shared, unless there are good reasons not to.

If the business is jointly owned with other shareholders or partners, the court is less likely to take steps that would damage the livelihoods of the other shareholders or partners.

By taking professional advice and taking time to plan, you can put measures in place to protect your business if your personal relationship were to break down in the future.

Senior Associate Tina Shah is experienced in all areas of family law including acting for clients with family farms and businesses.

Get in touch by calling 01908 304560 or emailing family@nevesllp.co.uk

The Growth Debate

Theo Chalmers A509: The road to nowhere fast

Ihave written in Business MK before about the closure of the A509 London Road between J14 M1 and Tickford Roundabout on the A422 leading to Newport Pagnell, Olney and Bedford. The road has been closed since September 2023 except for access to the Holiday Inn hotel from J14.

In August 2023, Milton Keynes City Council announced that the A509 would reopen on September 27 2024. It is now March, some six months later, and it is still closed. It is no surprise that these new delays will cause more chaos for the beleaguered residents of Newport Pagnell.

Developers of the 461-hectares MK East site have failed to meet the reopening deadline but the council seems happy to issue wishy-washy apologies on their behalf. Cllr Lauren Townsend, cabinet member for public realm: “We appreciate that any long-term road closure causes inconvenience. The new development here will bring some 5,000 new properties to the area as well as employment land for businesses.”

She forgot to mention that there would be nowhere to park and nowhere to charge your electric car.

MKCC explains the reasons for the development’s more than 500 days’ delays as “bad weather and the sheer extent of the MK East project’s work”. It is worth noting that the development will include a new 63-hectare river valley park providing additional green space for residents. But many would claim that the developers cannot build on this additional land because of major flood risks, which might still be a problem elsewhere on the site.

Why does rain appear to continually stop play on this site? Is it genuinely fit to build on? Will these 5,000 new homes be at risk of flooding? I think we need to be properly informed.

Meanwhile, traffic is advised to use the official diversion via the V8 Marlborough Street on to H3 Monks Way. But it does not. Anyone with any sense uses the somewhat shorter V11 Tongwell Street and Willen Road crossing the M1, which is itself subjected to occasional but largely shortlived road closures as warehouses go up. For those asking how MK East is coming on, new drone photos (viewable online) show the oh so slow development, including a new roundabout and a new road being built through the new estate. MK East appears to be the UK’s biggest muddy field and MKCC has let us down again, because the new access road

Theo Chalmers is chair of Urban Eden and managing director of Verve PR. urbaneden.org / vervepr.co.uk t.chalmers@vervepr.co.uk, 01908 275271

servicing these 5,000 new homes is, it seems, a single carriageway. You would think MKCC would have learned its lesson from the planning disaster that is the laughably inadequate Countess Way extension of the H7 Chaffron Way.

The A509 might easily, for an increase in cost to the developers, have been kept open while MK East is built. If, as was claimed, it required a redesign of the road network, why was this not done before any building of the 5,000 new homes, a community hub, a primary school and local shops and employments zones?

“We need to make planning work better for people and their communities.”

Ben Everitt

Former MP, Milton Keynes North

While MP for Milton Keynes North, Ben Everitt questioned why the new access road was not built in advance of the A509 closure and said in the House of Commons when the MK East plan was announced: “Reckless over-expansion in rural areas is a real and pressing danger.

“My constituents who live in rural communities and market towns such as Olney and Newport Pagnell do not want and do not deserve to be swamped by poorly planned, sprawling housing developments.

“We need to make planning work better for people and their communities. We need to get back to those pure principles just as the visionaries who built Milton Keynes did.”

The Liberal Democrats on the council are protesting too, despite having voted in favour of the development which led

to the road closures. Their leader Cllr Jane Carr said: “People are tired of this and they deserve better than continued delays and uncertainty. That is why, as the main opposition, Lib Dem councillors will continue to hold the Labour-led City Council to account ensuring the concerns of local people and businesses are heard.”

Talk, it seems, is cheap.

Even the Prime Minister discovered how easy it is to be blindsided by events when he came to the Holiday Inn on the A509 last month with television crews and journalists to lay a symbolic brick and boast about his plan to build thousands of homes in up to 100 new towns.

Sir Keir was met with a barricade of more than 40 tractors and very noisy horn-blowing farmers, protesting about Labour’s 20% inheritance tax proposals and allowing imports of allegedly substandard produce undercutting the UK’s own high-welfare produce.

Not only was the PM unable to deliver his planned media presentation and make his speech but also he could not leave the site in his fleet of blue-lit Range Rovers. Instead, an emergency helicopter was called to airlift him back to London where he reappeared in Downing Street still wearing his high-viz builder’s coat.

The developers of MK East are Berkeley St. James, Bloor Homes and MKCC itself, which still owns part of the land and which has built the school and the health centre. Both of these will not be open for years as there are no houses for patients or pupils to live in nor a finished road going to it so patients elsewhere - some of whom are crying out for registration at a doctors’ surgery - cannot access them.

I contacted the contractor Laing O’Rourke, which has blamed proximity to the River Ouzel and above long-term average rainfall for delays.

They list 65 projects on their web site including the new Everton FC stadium, Hinkley Point C nuclear power station, HS2, East West Rail and other projects from Sydney to Dubai… but no mention of MK East.

I spoke with the charming and helpful Kate Sharkey, who is on site somewhere in that huge muddy field. She seemed puzzled why the website does not list MK East but she assured me that the A509 will reopen sometime in August this year. Will it, given that previous deadlines have been missed? Your guess is as good as mine.

Cheerio.

MKBLP chair Nicholas Mann considers how Milton Keynes and its immediate environs should be working to cement its place in the engine room of the Oxford-Cambridge Arc powerhouse.

A critical force within Arc’s ecosystem

Last month, the Chancellor reaffirmed the Oxford-Cambridge Arc as a critical engine for the UK’s long-term economic growth, positioning it as a cornerstone of national prosperity. At its heart lies Milton Keynes, a city that has long stood for ambition, innovation and progress.

With a thriving tech sector, worldclass infrastructure and a collaborative business ecosystem, Milton Keynes is uniquely positioned to drive the Arc’s vision forward, cementing itself as a global hub for science, technology and enterprise. But as the conversation around the Arc - and the cities at either end - grows louder, how do we ensure Milton Keynes is not overshadowed?

Now is the time for businesses to stand together, amplify the city’s strengths and take the lead in shaping its future.

Already one of the UK’s most productive cities, Milton Keynes generates a staggering £3.4 billion in GVA from its tech sector alone. With one in three jobs tied to technology and an entrepreneurial spirit embedded in its DNA, the city has consistently turned ideas into economic impact.

But its ambitions must now stretch beyond its borders. By deepening ties with neighbouring areas such as Bedford and Luton, Milton Keynes can position

“Our collective ambition will determine the extent of our impact on Britain’s economic future.”

itself not just as a key player in the Arc but as its gravitational centre for talent and innovation. This is the strategy that will unlock the Arc’s full potential and establish Milton Keynes as the gateway to this new era of growth.

To match these ambitions, infrastructure must evolve. The development of the East-West rail link is set to be a game-changer, seamlessly connecting Oxford, Milton Keynes and Cambridge. But connectivity alone is not enough - we must ensure Milton Keynes is not just a stop along the route but the place where ideas, investment and opportunity merge.

Collaboration between councils, businesses and communities will be the driving force in realising this as fully unlocking the Arc’s potential could inject up to £78 billion into the UK economy by 2035. Milton Keynes must seize this moment, leveraging its business-friendly environment, diverse talent pool and forward-thinking infrastructure to lead the charge.

This is a defining period, where our

collective ambition will determine the extent of our impact on Britain’s economic future. Chancellor of the Exchequer Rachel Reeves has pledged to “unleash the potential of the OxfordCambridge Growth Corridor with Milton Keynes at its centre”, focusing national attention on the city’s pivotal role in driving progress. Her vision of Milton Keynes as an internationally recognised hub for science and technology is within reach... but only if we take bold action.

Given its strategic location, just 66 miles from Oxford and Cambridgetwo of the world’s leading university cities - Milton Keynes is not merely a waypoint but a critical force within this innovation ecosystem.

Why should the brightest scientists and entrepreneurs board a train to Oxford or Cambridge when Milton Keynes offers not only ambition but the infrastructure to match it? With autonomous buses, robotic delivery services and cuttingedge tech already part of daily life, the city has proved itself as a testbed for the future.

The question is no longer why talent should come to Milton Keynes. It is why it would need to leave.

MKBLP exists to amplify the voice of the business community and now is the time for that voice to be louder than ever. This is our moment to step up. The potential for growth, innovation and economic impact is vast and the businesses that seize these opportunities will be the ones shaping not just the future of Milton Keynes but also the entire OxfordCambridge Arc.

This is not just about geographical connections; it is about creating an ecosystem where the brightest minds, the boldest entrepreneurs and the most ambitious companies can thrive. Milton Keynes must now prove its leadership, its capacity for innovation and its ability to compete on a global stage.

This is a pivotal moment. As the Arc gains momentum, Milton Keynes must be relentless in advocating for investment, championing innovation and solidifying its role as the nucleus of one of Europe’s most ambitious economic corridors, a powerhouse in the heart of Britain’s answer to Silicon Valley.

Nicholas Mann

Anniversary year begins with award

Domestic abuse support service MK Act’s marketing manager Lolly Marlborough and its new refuge project manager Peter Bakare are pictured collecting the Charity of the Year award at the Milton Keynes Multicultural Excellence Awards 2025.

“It is a testament to the dedication of our team and the resilience of the individuals and families we support,” said the charity’s chief executive Sue Burke. “Each year, we assist over 2,500 people in their journey to safety and recovery. Our staff and volunteers go above and beyond every day and we are proud that our team truly reflects the diverse community we serve.”

MK Act is marking its 50th anniversary and plans to build a new refuge in Milton Keynes. The charity is calling on businesses and organisations across Milton Keynes to play their part in making this vision a reality.

The project already has the support of the Milton Keynes Community Foundation.

n To find out more, email Lolly Marlborough at Lolly@mk-act.org

Partnership puts diversity first

Network Rail has renewed its partnership with The Tree Council to plant thousands of trees all around the UK for a further five years.

The previous link-up has seen more than 350,000 saplings planted in 180 communities over the past four years. Under the new agreement, Network Rail is pledging £1.2 million towards tree establishment and care across its Northwest and Central, Eastern and Southern regions and its national Route Services function.

Network Rail’s biodiversity strategy manager Neil Strong said: “Our railway lines are important corridors for wildlife and biodiversity but safety comes first and we do sometimes have to remove trees. Planting trees in safer spaces with The Tree Council is one of the ways we are able to do that and still protect and preserve biodiversity. I am delighted we are able to continue our partnership.”

The renewed partnership supports

Network Rail’s ambition to achieve biodiversity net gain across its land by 2035. The Tree Council’s chief executive Sara Lom said: “The programme is helping tackle the dual climate and biodiversity emergencies.”

University goes back to the land

Cranfield University has linked up with the Forest of Marston Vale Trust to plant more than 60,000 trees on land at Silsoe.

The site will be used as a resource for Cranfield’s teaching and ongoing research into the production and cultural benefits from trees, agroforestry, biodiversity, soil quality and carbon capture, as well as a community asset.

Volunteers are on site planting the trees, which include native and European species such as oak, Scots and Macedonian pine, hazel, alder and birch.

“The new forest area will contribute to Cranfield’s ambitious net zero targets while providing a useful research resource for our students and academics,” said Gareth Ellis, head of energy and environment at Cranfield University. “It is a fantastic

opportunity to build an asset that not only benefits the local community but also enables our world-leading experts to continue their vital research into environmental sustainability.”

The new woodland area will span around 60 hectares, with planting taking place across two years and funded through the Forest of Marston Vale Trust’s Trees for Climate programme, a five-year woodland creation programme which is part of the national government-led Nature for Climate Fund.

“This project is a great example of how our Trees for Climate programme can make planting trees and creating new woodland a straightforward process for landowners,” said Darren Woodward, forest development manager at the Forest of Marston Vale Trust.

(from left) Network Rail’s chief environment and sustainability officer Jo Newington and group safety and engineering director, technical authority Martin Frobisher join Sara Lom and Neil Strong to mark the new five-year partnership

Gareth Ellis at work on the newly planted saplings at Silsoe

On the trail of park’s secret history

Lunchtime for many workers in Milton Keynes city centre often involves a stroll through Campbell Park.

Now they are discovering previously little-known aspects of the park’s 40-year history on a new trail for visitors.

Created by the park’s overseer The Parks Trust and Living Archive, the trail includes interviews – to watch, listen to and read - with people behind Campbell Park’s design and those who care for the park today.

Historic plans and drawings from the

archives show the vision for the park of Milton Keynes Development Corporation – the organisation behind the creation of the city itself. In the original vision was a ‘water carpet’ and a national sculpture park, with works by Henry Moore.

Aimed at adults and older children, visitors can begin the trail from anywhere in the park, guided by the trail boards and scanning the QR codes. The trail is supported by funding from both Milton Keynes City Council and Milton Keynes Community Foundation.

Ambassadors are ready to champion the cause

Meet the group of ambassadors who are set to become champions of the Camphill Milton Keynes charity.

The 14 ambassadors will spearhead promotion of the charity, which supports adults with learning disabilities, by attending networking events, raising funds and making introductions to others keen to find out more about Camphill’s work.

Work has begun on construction of

new accessible homes for Camphill’s residents after an initial £3.3 million success in fundraising. But the charity still requires £12 million more to complete the project… which is where the ambassadors come in.

Their number includes Milton Keynes Deputy Mayor Cllr James Lancaster, Ian Revell, chief executive of Milton Keynes Community Foundation and a trustee of Camphill MK and Deputy Lieutenants of

Buckinghamshire Francesca Skelton and John Moffoot, who is also a trustee. Other trustees have also stepped up as ambassadors: Elizabeth Sheldon, chair of Camphill Milton Keynes’ board of trustees, and architect Peter Howard. James said: “I was proud to be invited to become an ambassador for Camphill MK. I love their work and am happy that I will be able to support the events while I am Mayor of MK.”

Make everything rosy in the garden

Aproperty that features a garden is a major selling point for tenants but it is a more complex story for landlords.

THE PROS

More desirable. A property with a garden is seen as highly desirable by prospective tenants, and, conversely, a property that lacks outdoor space may be a deal breaker for some.

More lucrative. Some research suggests that a property with a garden adds an average of 25% to the rental price so a property with a garden is definitely more profitable for landlords in the longer term. Improved occupancy retention. Did you know that a garden can increase tenant retention?

This could be a particularly compelling factor for landlords who have been burned with high tenant turnover costs.

THE CONS Expense

A property that features a garden is going to cost the landlord more, both outright in the initial property price and in terms of garden maintenance and upkeep. Landlords must ultimately assess whether the cost is worth the benefits.

Danny Flowers

,

managing director of Motum

Insurance

Services

, assesses the benefits and pitfalls of insuring a rental property with a garden.

Potentially time-consuming. Keeping a garden looking presentable can require a great deal of time and effort, for which some landlords do not have the capacity. Also it may be an impossibility for

some who live further afield and would therefore require further costs in the form of a landscaper.

How can you make the most of your property’s garden?

Making sure your garden looks its best will go a long way towards attracting tenants and this does not have to cost the earth. Simply maintaining what is already there, by mowing the lawns and pruning hedges and plants, will go a long way.

That said, you may want to invest in a professional landscaper to give your property a competitive edge - which also means you could potentially charge a higher rent - but it is worth noting that some tenants may want the opportunity to make the garden look like their own. Either way, hardy shrubs and flowers would make a welcome addition to any rental.

You will also want to clearly explain the tenant’s responsibilities when it comes to the garden (if they have any) and consider enshrining these rules in the tenancy agreement to avoid future issues.

Motum Insurance Services is dedicated to finding the right policy to meet your specific landlord needs.

Danny Flowers

The majority of businesses are struggling to secure the additional money required to support their growth, say the results of a new survey by business advice firm Grant Thornton

Finance: A crucial catalyst for growth

Many companies in the region expect to be seeking extra funding for their growth plans this year. Most expect a struggle to secure it, according to new research by business and financial adviser Grant Thornton.

The findings show that 70% of businesses anticipate applying for extra funding - most commonly of between £10 million and £25 million – to support investment in new equipment, new premises, R&D and new products or services. Others want to use the money to manage market challenges such as liquidity and increased employment costs.

However, securing the funds they need may be a struggle. Lenders are nervous in the wake of the measures in the Autumn Statement in October as well as interest rate levels and the fragile macroeconomic environment.

Charlotte Anderson, Grant Thornton’s practice lead in Milton Keynes, said: “Securing funding remains a crucial catalyst for business growth across our region but few expect the process to be straightforward.”

Higher interest rates are an ongoing challenge, along with rising input and labour costs exacerbated by the increases to employer NI contributions and National Minimum Wage and, for some sectors, exposure to waning consumer confidence, she added.

“These issues are likely increasing businesses’ need for further funding while also impacting their ability to access it.”

The survey of 800 businesses across

the UK found that 68% find it hard to access new sources of funding. Most are using alternative lending sources - the number that would consider funding from alternative funding sources such as asset-backed loans, specialist credit funds or a debt fund is, at 82%, on a par with those who would consider a traditional bank loan.

Larger businesses are more confident that their existing lender would support their additional funding needs. They also have more flexibility with the funding sources available to them, with 83% prepared to move to a new lender that may be more expensive but offered better terms, compared to 68% of medium-sized businesses.

A lack of funding is constraining the ability of all businesses to boost productivity levels and almost threequarters of those surveyed urge the government to do more to improve access to private sources of funding for businesses. They want ministers to:

n Improve partnerships with private financial institutions to expand access.

n Implement policies that incentivise private investment in local businesses.

n Enhance tax incentives for private investors in high-growth sectors.

Debt markets have recovered over the last year, a trend that Grant Thornton expects to continue through 2025.

The base rate has stabilised and is anticipated to reduce further over the medium term, said Jon Bramwell, a director in the clients and markets debt advisory practice for Grant Thornton.

“Lenders do however have a high bar and are sensitive to the challenges in the macro-economic environment, particularly in sectors such as retail and leisure where businesses’ financial performance is driven by discretionary spending,” he added. “The impacts of the October Budget on National Insurance and National Minimum Wage have also been factored into credit decisions as this has directly impacted the financial outlook for many businesses.

“This means that it is vital for businesses to know which funders to approach and how best to present their business in a balanced way.”

Liquidity across the debt markets has never been greater and there are numerous potential avenues and types of lenders for businesses to approach.

Figures from the British Business Bank show that 50% of new money lent in the UK now comes from sources other than the high street.

“All businesses need to be able to demonstrate strong business fundamentals, including evidence of performance, robust and maintainable revenues and controlled costs,” said Jon.

Grant Thornton has outlined five priorities for businesses ahead of refinancing:

n Build relationships with lenders early.

n Focus on ESG credentials.

n Consider alternative sources of lending.

n Prepare reliable forecasts.

n Consider terms as well as price.

Charlotte Anderson

Jon Bramwell

A six-month deadline on the serving of legal claims overseas is at risk because of delays at the government department that processes them, warns a specialist dispute resolution lawyer.

International claims: Be on the case

Lawyers are urgently warning that the “clock may run out” before an international claim is successfully served due to severe backlogs at the UK’s Foreign Process Section.

The FPS, which handles the service of claims abroad in compliance with the Hague Convention, is grappling with processing times that could take several months.

Claimants hoping to serve documents abroad could run the risk of not successfully serving a claim within the Civil Procedure Rules’ six-month deadline, potentially prejudicing their position.

Sneha Nainwal, partner at law firm Shakespeare Martineau, which specialises in cross-border disputes and has an office in Milton Keynes, said: “The FPS handles a range of international disputes, with commercial claims being the most common. Typical cases involve a UK-based claimant seeking to recover contractual debts or damages from foreign defendants.

“These cross-border claims, regardless

of industry, are increasingly subject to delays due to the FPS backlog.”

The FPS plays a pivotal role in the initial stages of litigation involving the service of documents overseas. When a claimant issues proceedings in the UK and the defendant resides abroad, the FPS ensures legal documents are served accurately and in compliance with international protocols.

This crucial function is central to the ‘international service of claim’ phase – a vital step that sets the stage for the progression of the case towards resolution or settlement. By facilitating this process, the FPS supports the efficient administration of justice across borders.

The current backlog stems from the residual effects of the pandemic. Due to global lockdowns and restrictions, the FPS was temporarily suspended, leading to an accumulation of claims waiting to be processed.

This delay has compounded over time, with a growing volume of claims

requiring international service.

Sneha said: “The most pressing risk for businesses issuing a claim is the expiration of the six-month period for serving the claim form. Failure to serve within this time frame could result in the claim being deemed invalid or struck out.

“The best way to mitigate this risk is for claimants to act proactively by ensuring their application to the FPS for serving documents abroad is watertight.”

The FPS enforces strict procedural rules and any oversight or misstep could result in the rejection of the application, forcing the claimant to restart the process and face further delays in an already backlogged system, she added.

“To avoid this, ensure all documents are in perfect order and apply promptly for an extension if you anticipate difficulty serving within the six-month deadline. Do not leave things to the last minute.”

For the best chance of success and to avoid unnecessary complications, seek professional advice, she added.

“Failure to serve within this timeframe could result in the claim being deemed invalid or struck out.”

Sneha Nainwal: Have your documents in order and apply for an extension in good time if you foresee problems in meeting the deadline, she advises

A growing business needs strategic financial leadership... which will not come from the company accountant, says Adrian

Goodman, of PPX Consulting

Your accountant is not your CFO...

One of my first articles for this magazine attempted to answer the question Does my Business Need a Finance Director?. In it, I explored the trigger points and thresholds at which, I believe, a business would benefit from the services of a finance director or chief financial officer.

However, I have also worked with many SME businesses where they conflate the terms CFO and accountant and assume that once an accountant has been appointed, they can wear both hats and support the business equally well with all financial objectives.

Many SME owners assume their accountant is handling everything financial in their business. After all, they prepare the accounts, file tax returns and maybe even manage payroll.

But while accountants play a crucial role, they are not the same as a CFO or a FD. The distinction is important, particularly for growing businesses that need more than just compliance; they need strategic financial leadership.

A traditional accountant ensures that financial records are accurate, tax obligations are met and reporting deadlines are not missed. This is essential but it is primarily focused on the past – what has already happened in your business.

A CFO, on the other hand, looks ahead. They use financial data to shape strategy, identify risks and opportunities and ensure the business has the financial structure needed for sustainable growth.

“As a business grows, financial complexity increases... this is where a CFO mindset can make all the difference.”

Without this forward-thinking approach, businesses often find themselves reacting to financial challenges rather than proactively managing them.

Most businesses start with an accountant handling tax and compliance and in the early stages that is often enough. However, as a business grows, financial complexity increases.

Common signs that a SME needs more than just an accountant include:

n Cash flow unpredictability A CFO can help forecast cash needs and structure funding appropriately.

n Rapid growth Scaling a business requires financial planning beyond annual accounts.

n Profitability concerns A CFO analyses margins, pricing and cost structures to improve bottom-line performance.

n Investor or lender expectations If external stakeholders are involved, financial strategy becomes even more critical.

n Operational inefficiencies Financial leadership is not just about numbers; it is about ensuring resources are allocated effectively.

Many SME owners experience frustration

when their business outgrows its existing financial processes. They may find that despite strong sales, profits are not where they should be or they are constantly facing cash flow pressures.

This is where a CFO mindset can make all the difference. A CFO does not just report on what has happened. They drive decisions. This includes:

n Financial forecasting Anticipating future financial performance and cash flow needs.

n Strategic planning Aligning financial decisions with business goals.

n Performance analysis Identifying the real drivers of profit and loss.

n Funding strategy Determining the best way to finance growth, whether through reinvestment, loans or external investment.

n Risk management Ensuring the business is financially resilient and prepared for challenges.

Hiring a full-time CFO is not feasible for many SMEs but that does not mean they have to miss out on financial leadership. Many businesses benefit from fractional CFO services - outsourced financial expertise tailored to their needs and budget. This allows SMEs to access strategic insight without the cost of a fulltime executive.

If your business is growing and you feel you need more financial clarity, it may be time to move beyond traditional accounting and bring in strategic financial leadership. At PPX Consulting, we help SMEs to bridge this gap, ensuring they do not merely stay compliant but thrive.

Adrian Goodman

Health & Safety

Safety: A core part of your strategy

In the world of asbestos management, poor planning, cutting corners, and ignorance of legal obligations can lead to devastating consequence, not just for the health and safety of workers but also for the financial and reputational survival of businesses.

Sadly, these scenarios are far too common. We see it week in, week out: businesses only call us in when it is already too late… when the damage is done and the fall-out has begun.

Unsafe asbestos removal practices are not just bad business. They can land directors and business owners with eyewatering fines, reputational ruin or even a prison sentence. If you still think saving time or money is worth the risk, read on.

At the heart of most asbestosrelated failures is a dangerous cocktail of complacency, ignorance, and cost-cutting. The same mistakes crop up repeatedly:

Failure to conduct asbestos surveys

Skipping an asbestos survey is one of the most common, and dangerous mistakes we see. Despite being a legal requirement under the Control of Asbestos Regulations 2012, businesses still undertake refurbishment or demolition projects without knowing if ACMsasbestos-containing materials - are present. This often leads to asbestos being unknowingly disturbed, releasing deadly fibres into the air.

Hiring unlicensed or incompetent contractors

To save a few quid, some businesses hire unlicensed contractors who lack the training, experience, care or equipment to handle ACMs safely. This not only creates serious safety risks but also leaves businesses exposed to legal action if the work does not comply with regulations.

Neglecting fixed sites

Factories, warehouses and other fixed sites often operate with outdated or non-existent asbestos management plans. Routine maintenance or unplanned repairs then disturb ACMs, putting workers and the public at risk.

Cutting corners

Compliance is not optional and taking the cheap route can lead to consequences far more expensive than doing things properly in the first place.

To understand the stakes, let’s look at some of the harshest penalties businesses have recently faced for asbestos-related failures:

Compliance specialist Adam Fox has a wake-up call for businesses over unsafe removal practices when it comes to asbestos in buildings.

Adam Fox

n A housing association was fined £1.5 million for exposing workers and residents to asbestos during maintenance work. They failed to commission proper asbestos surveys and ignored basic safety precautions.

The penalty was not just a financial blow but a reputational disaster.

n A company director received a 16-month custodial sentence for repeated asbestos breaches. His company had been warned by the HSE but continued to conduct unsafe projects, knowingly endangering workers and the public.

n A manufacturing firm faced a £500,000 fine after failing to manage asbestos in its factory. Routine maintenance disturbed ACMs, exposing workers and contractors to harmful fibres.

The investigation revealed they had not updated their asbestos management plan in over a decade.

These are not isolated incidents. The Health and Safety Executive is ramping up enforcement and businesses caught

“Unsafe asbestos removal practices are entirely avoidable. But addressing the issue requires businesses to take their responsibilities seriously and plan ahead.”

breaching asbestos regulations can expect to pay a heavy price. Fines regularly reach six or seven figures and in the most serious cases, directors can face imprisonment.

We regularly encounter businesses in Buckinghamshire and Northamptonshire facing similar predicaments. Whether it is contractors starting work without an asbestos survey or fixed-site operators ignoring their duty to manage asbestos, the outcomes are alarmingly consistent: projects or production halted, HSE investigations launched and significant costs incurred as the cost of compliance skyrockets.

Unsafe asbestos removal practices are entirely avoidable. But addressing the issue requires businesses to take their responsibilities seriously and plan ahead. Here is what every business should be doing:

n Conduct proper asbestos surveys. Before starting any refurbishment or demolition project, commission an asbestos survey conducted by qualified professionals. It is a legal requirement.

n Use licensed contractors. Always verify that the contractors you use are licensed and experienced in dealing with ACMs.

n Update your asbestos management plan. Fixed sites like warehouses and factories need up-to-date asbestos management plans. If yours has not been reviewed in years, it is time to bring in experts to assess your compliance.

n Plan projects with asbestos in mind. Asbestos management should be part of your project planning process, not an afterthought. Factor in the time and budget needed for proper surveys, removal or remediation – and do not cut corners.

n Stay compliant. As regulations evolve, staying informed and compliant is critical. Work with experts who can help you to navigate the complexities of asbestos management.

Ensuring proper asbestos management is not just about compliance. It is about protecting lives, safeguarding your business and maintaining a reputation for doing the right thing. By taking proactive steps, you can avoid the devastating consequences that come from cutting corners. Make asbestos safety a core part of your business strategy.

Adam Fox is director of health and safety compliance consultancy Consulo. consulocompliance.co.uk adam@consulocompliance.co.uk

The Procurement Act that became law last month aims to cut a swathe through the red tape around tendering for public sector contracts, says a bid writing expert.

‘Transformational’ Act is good news for SMEs

The government’s new Procurement Act 2023 is now enacted and will transform public sector procurement, making it simpler and more straightforward for the business and voluntary, community and social enterprise sector to find and win public sector contracts

‘Public sector’ refers to the NHS, emergency services, schools, colleges and universities, local and national government and other organisations such as housing associations and even the BBC.

The new Act is particularly good news for small businesses

The government spends £400 billion annually through public procurement channels and has a target of spending one third (or around £133 billion) with SMEs. It awards only 11%-12% directly to SMEs but claims around 24% when they count in SMEs as sub-contractors to strategic suppliers.

This heads up about the new Act is important as one of the key changes will be the provision of a new Central Digital Platform to enhance the existing Find a Tender service.

The Central Digital Platform will serve as a one-stop hub for suppliers to register,

manage their profiles and engage with opportunities. It will:

n Feature a simple registration and identification for both suppliers and buyers.

n Store suppliers’ core business details that can be used for multiple bids.

n Enable easy management and updating of core information quickly, and shared easily between suppliers, eSenders (private tender platforms) and buyers.

n Make public procurement opportunities visible making it easier to search and set up alerts for tenders of interest for suppliers.

n Allow for procurement noticing throughout the procurement lifecycle.

n Capture procurement data and eventually allow creation of dashboards to analyse that data.

Bid management and business winning expert Tony Round, director of Wellingborough-based MaximGrowth. com, said: “We help businesses to win contracts every day and, for them, the new Act is simply transformational. The government buys anything and everything you can imagine and with the new Act, price is no longer the defining factor.”

All suppliers looking to work in the public sector, even if already registered on Find a Tender or Contracts Finder must register on the new Central Digital Platform. Registration is free with the CDP and is now open. For existing Find a Tender users, the URL remains at gov.uk/find-tender.

Staff wellbeing a strategic priority

As businesses navigate an evolving workplace landscape, employee health and wellbeing has become a strategic priority rather than an optional benefit.

The latest CIPD Health and Wellbeing at Work Report highlights a growing recognition that investing in wellbeing is not just about supporting employees - it directly impacts business performance, engagement and retention.

Yet many organisations struggle to translate their investment into measurable outcomes. While employers are dedicating resources to wellbeing initiatives, only one in two believe their approach is effective.

Without a structured, preventative strategy, businesses risk missing the real benefits of a strong wellbeing culture.

The link between employee wellbeing and organisational success is well established.

According to the CIPD’s findings:

n More than a third of organisations report increased absences due to stresshighlighting the need for proactive mental health support.

n Only 38% of businesses take a strategic approach to wellbeing, leaving many initiatives fragmented and ineffective.

n Financial wellbeing remains a neglected area, despite the growing impact of cost of living pressures on employees.

“When wellbeing is embedded into workplace culture - covering mental, physical, financial and social health - organisations experience higher productivity, stronger employee engagement and lower turnover,” said HR specialist Rachel Collar (inset), owner of HR consultancy Haus of HR in Towcester.

Haus of HR is offering a free Health & Wellbeing Check, an online assessment of a business’ current approach and how it compares to industry best practices.

The results are in the form of a personalised report that details areas for improvement in mental health, financial wellbeing and employee engagement.

Mediation specialist joins family law firm

Family law firm Wolley & Co Solicitors has welcomed experienced practitioner Rachel Lander to the firm’s Buckingham office.

Rachel (inset) has specialised in family law for almost 30 years and has extensive expertise in alternative dispute resolution.

She is a trained mediator and collaborative lawyer, specialising in ADR methods such as direct negotiation, mediation, roundtable discussions, private Financial Dispute Resolution and arbitration.

“Family law today requires a focus on reducing adversarial interactions wherever possible,” Rachel said. “With ADR, we can help families to reach solutions that are less contentious and more supportive of long-term relationships, particularly when co-parenting is involved. I prioritise a collaborative approach to reach fair, sustainable agreements.”

Woolley & Co has offices in Buckinghamshire, Bedfordshire and Northamptonshire.

MD calls for change in planning system

Housebuilder Cora homes has named Matthew Westwood as its new managing director. He has worked for the Northampton-based company since 2022 as its director of special projects.

Despite mounting pressures on SMEs in the sector, Cora had laid solid groundwork for the year ahead, he said. Any changes the government could make to speed up the planning process would be welcome.

“It has not been easy but the team delivered a number of exceptionally good quality homes against the odds.

“We are under no illusions that 2025 will be another tough year and without meaningful and correctly targeted change to the planning system, in particular planning committees, the difficulty of delivering much needed housing will remain.”

Matthew Westwood

Joining UK rail industry ‘at a critical point’

From the largest public transport provider in Australia to the West Coast Main Line… Julien Derhornoy is preparing for his new role as Network Rail’s deputy managing director of its North West & Central region.

He has moved from his previous post as chief executive of Keolis Downer to support with the leadership duties of the region, the economic spine linking longdistance business travellers, commuters and visitors to London, Birmingham, Liverpool and Manchester. It also boasts the West Coast Main Line, one of Europe’s busiest mixed-use railways.

“The British rail industry is at a critical point of its history and it is extraordinarily exciting to be joining at this time,” he said. “I am looking forward to bringing a fresh pair of eyes but also learning from the incredible experience of my new colleagues, the traveling public and the many stakeholders of the renowned British railways.”

His role will include the integration of HS2 into the UK’s rail network.

Network Rail’s UK national centre is next to Milton Keynes Central station. North West & Central regional managing director Rob McIntosh said: “Julien is joining us at an opportune time as we begin to integrate rail and track as part of much-needed rail reform. The

new deputy managing director role will bolster the rail industry’s senior leadership expertise with new thinking from other parts of the world.”

Julien, a former regional managing director of France’s state-owned railway company SNCF, became chief executive of Yarra Trams - the operator of the Melbourne tram network – in 2019 before becoming chief executive for its parent Keolis Downer in 2023.

He takes up his Network Rail role next month., The job is one of two deputy regional managing director roles created by Network Rail for both Eastern and NW&C regions to prepare the industry for rail reform as part of Great British Railways.

Specialists join law firm’s commercial team

Regional law firm Howes Percival has continued the expansion of its commercial team with two key hires.

Sophie Gladwell has joined as an associate solicitor, having worked for Milton Keynes law firm EMW and as an in-house lawyer with Eurostar. She also completed in-house secondments with Domino’s and MIB and has extensive experience in working with food and beverage and leisure and tourism clients.

She is based at Howes Percival’s office in Northampton. “Sophie’s experience in food and beverage and leisure and tourism perfectly complements two of the wider firm’s core sectors,” said partner and head of commercial Paula Dumbill.

The firm has also welcomed Helen Jones, an experienced commercial contracts and transactional intellectual property specialist, as a legal director based in Leicester.

Julien Derhornoy

Paula Dumbell (centre) welcomes Sophie Gladwell (left) and Helen Jones

DE&I champion hails

‘groundbreaking’ work

Work at Volkswagen Group UK’s headquarters in Milton Keynes to promote diversity, equality and inclusion among its employees has earned the company’s managing director Damien O’Sullivan a role as patron of a sector group championing the DE&I cause.

Damien took over as VW Group UK’s managing director in December from Alex Smith, who was the first patron and gold member of the UK’s Automotive 30% Club. It is a network of more than 70 automotive managing directors and chief executives committed to be inclusive leaders and to build diverse gender-balanced businesses.

into its diversity, equity and inclusion journey and I am privileged to be joining the organisation at such an advanced stage,” said Damien. “I recognise the groundbreaking work which has taken place to bring it to its current position and I am determined to move the organisation forward to the next level.

“We are so proud of our awardwinning initiatives, active Employee Network Groups and inclusive intersectional approach and recognise these elements provide us with a fantastic foundation on which to build the next ten years of progress.”

Volkswagen Group UK has long been a part of the network and has more than 46% female representation overall. It has also exceeded its target to have 30% of its leadership roles filled by women.

The company, whose head office is at Blakelands, has been focusing on its DE&I activity for the past decade and runs a series of initiatives, Employee Network Groups and inclusive-led projects. VW Group UK was headline sponsor of the MK Pride Festival last summer.

“Volkswagen Group UK is a decade

Automotive 30% Club founder Julia Muir said: “Damien’s inclusive leadership style, international experience and familiarity with different cultures will bring a new perspective and multi-dimensional diversity intelligence to our group of patrons. Together we will work across the sector to create high performing gender-balanced and diverse teams of the best people to rise to the challenges of industry transformation.

“It is great to see that Damien is keen to build further on the fantastic work already done at Volkswagen Group UK. His collaborative approach will be of great value to the club.”

...

and new co-head of banking arrives

James Stephen, partner and head of corporate at law firm Howes Percival, welcomes Simon Warburton as partner and head of the firm’s banking team.

He has joined the firm, which has offices in Northampton and Milton Keynes, after a number of years working for international law firms in the City of London.

Simon will head the Howes Percival national banking team alongside

director Faye Meredith. “He is a very experienced banking and finance lawyer, valued by clients for his commercially minded expertise and pragmatism,” said James.

“The ability to offer a comprehensive corporate, commercial and banking and finance service all under one roof and across all our offices has been a key factor in our success and rapid growth in the last few years.”

Danielle Shepherd

Property investor boosts team

Real estate investor and developer Barwood Capital has announced the promotion of senior investment director Danielle Sheppard to its head of performance and impact and the arrival of Will Dickens as head of business development.

Danielle has worked at Barwood Capital for just over ten years. “I am incredibly excited to embark on this new role,” she said. “This is a particularly exciting step in my journey, due to the current diversity and ambition of the company’s investments across the UK.”

Will (inset) has worked in real estate for more than 25 years, at King Sturge and at Citi as a director in its global real estate and private equity team.

He has moved from Yoo Capital. His role will focus on leading the capital raising efforts across Barwood’s various funds, vehicles and mandates in both the commercial and residential sectors.

“The bottoming out of the UK property market during 2024 and availability of debt improving means that we are seeing significant interest in UK property from both domestic and international investors,” he said.

“I look forward to bringing my wider relationships into the Barwood fold as the market picks up pace.”

The announcement follows a successful year of capital raising, which saw Barwood close its fifth Growth Fund, complete two successful fund raises for its Barwood Residential Investment Platform and a further equity raise into its Urban Industrial Income LP, an existing multi-let industrial vehicle.

James Stephen (left) with newly arrived banking specialist Simon Warburton

Damien O’Sullivan

A Day in the Life

Every day brings new challenges and opportunities. For Sophie Yorke, managing director of Xtra Express Logistics at Brackmills in Northampton, that variety is the spice of her working life.

Sophie Yorke

If my team are having a bad day, I’ll be down there with them

The day religiously starts with a very strong black coffee. That’s the first thing I do, a convenient stop off at the kitchen for a caffeine hit to set me up for whatever the day entails.

It’s hard to know what’s coming as no two days are the same, but in many ways that’s probably one of the best things about the role, because it is so varied. By nature of the sector that we operate in there can be various unforeseen challenges, for example vehicle issues, traffic incidents and many other factors that need to be managed quickly to ensure we meet our customers’ expectations.

As such my start to the day can really vary depending on what we face each morning. Every morning without fail I have a catch up with group managing director Edward Grant-Salmon either by phone or in person, depending on our whereabouts. We run through what’s scheduled

for the day across both operations, review volumes to establish allocation of resources needed and review any other matters that need to be addressed for the day ahead.

I then meet up with the operations team - the guys who coordinate and plan drivers and vehicles for the Pallet Track and APC pallet and parcel movements - generally spending a couple of hours with them.

Mid-morning, once everything is in place, I’ll check in with the wider management team: Martin, our warehouse manager; commercial manager Claire, who looks after the customer services team; Nathan, who

“I think it’s important that we get through the challenges together.”

manages all site compliance and vehicle maintenance. We have a quick catch up (or as long as needed) just to check through the running of each department, to identify and resolve any issues and to finalise plans and actions for the remainder of the day.

Depending on where else I’m needed, I’ll move around within the business as required. Some days I’ll go out on customer visits, either to existing customers or to support the sales team with development of new opportunities.

My email traffic sees a constant flow so I’ll keep checking those throughout the day (and night), either on my mobile or on my laptop, which I carry around religiously.

There’s also integration throughout the day with the APC and Pallet track network depots, of which we are proud to be shareholder and founder members. This is key as, along with other depots across

Sophie had been working for logistics company Action Express Northampton for 20 years, latterly as general manager. She joined the business aged 17 as an accounts assistant, rising through the ranks to become operations manager in 2015 and general manager in 2022. She became managing director of Xtra Express Logistics in August last year, following Action Express Northampton’s acquisition by Crisis Logistics and a subsequent rebrand to Xtra Express Logistics. Directors Charles and Edward Grant-Salmon and Roman Stajila saw Sophie as key to the company’s future. “We knew straight away that we wanted Sophie to be a part of the company at a senior level,” said Charles. Roman added: “Xtra Express Logistics parcels and pallets network is in great hands. Sophie knows the business inside and out and knows the Brackmills site better than anyone.”

August last year

the UK, we have a voice that enables the service offering to be further developed and improved to meet our customer changing needs.

As part of my wider role and as a director of the group, part of my time is allocated to group matters - which includes strategy, planning and a range of areas that combined and working with my co-directors helps to shape the future of the business - and the smooth running across all operations.

As such I often head over to our same day and haulage operation based at Hannington near Wellingborough - so, a short hop on the A43.

Whenever there’s an issue that could cause a delay, I’m very hands on (as are all of our senior team) because ultimately if you don’t recover that time in the morning, it has a knock-on effect through the whole of the day.

Being part of a wider group proves very handy as it gives me extra resource in terms of vehicles that might be needed quickly to resolve an immediate challenge.

I’ve also been known to help with the sortation or if we’ve had delays to our vehicles arriving back at base so that we can run them out ourselves in vehicles, just to make sure that it’s not impacting on the high levels of service that our customers expect.

This reflects the work ethic and culture across the group at all levels in terms of getting stuck in and the job done.

It’s important that I understand the challenges behind the scenes. A multitude of situations can arise, with our aim being to not trouble our customers unless essential. Having a team well equipped in terms of knowledge and problem-solving skills in how to deal with them is key so it doesn’t have a knock on

Sophie Yorke with colleagues at Xtra Express Logistics. ‘Having a team that is well-equipped in terms of knowledge and problem-solving skills is key,’ she says

A Day in the Life

to the customer experience.

If there’s a crisis (which isn’t too common, thankfully), I love getting right into the middle of it. There’s a real sense of achievement when you resolve an issue that may have seemed impossible when initially presented. It’s what we do.

There are days when it’s very pressured and can be very stressful. But I think the fact that we all get on as well as we do really helps.

If my team are having a bad day, I’ll be down there having a bad day with them. I think it’s important that we get through the challenges together and take what we can from the issues experienced, to learn from them for the next time.

I’m primarily based at our Brackmills operation so I’m lucky as I get to see everybody most days. As I said earlier, I’m very hands on within the team in all areas, from training to general support or in any way that I can make the team feel appreciated and supported.

“The variety and the pace aren’t for the faint-hearted but I think that’s actually what drives me.”

I have full overall responsibility for the Brackmills site and, having been within the business for 20 years, I’ve worked within most of the departments. Nine times out of ten, I’ll know the answer to any questions the team may have. It’s personally rewarding to know that I can help.

We have a fabulous team of people across the business, from our warehouse staff to our driving team and the guys in the office. They’re all absolutely fantastic and I love spending time with them.

I’m passionate about growing and developing the next generation, particularly with the younger members of our team. As a board, we’re very keen to progress this area and have already identified some shining stars across the group who we think will be the future in years to come.

As you can probably tell, I’ve got a real passion for what we do. It’s funny really as I sort of stumbled into logistics when I was 17, not really sure what I wanted to do but instantly fell in love with it.

The variety and the pace aren’t for the faint-hearted but I think that’s actually what drives me. I absolutely thrive on the buzz of this company and the amazing people that I work with – it’s like an extended family. I want the business to do well and continue the growth journey, always mindful that customers are key.

I’m very proud of what we do and equally proud of our service. The future will be exciting.

Sophie and group director

Edward Grant-Salmon after her appointment as managing director in

Business of Sport

Cycling showcase’s economic legacy

Hosting a Tour of Britain stage last year generated a net £5.7 million for Northamptonshire’s economy in general and tourism sector in particular, says cycling’s governing body.

Hosting one of the six stages of the Lloyds Bank Tour of Britain Men cycle race last year generated a major financial boost to the West Northamptonshire economy, an evaluation report by the sport’s governing body British Cycling has revealed.

West Northamptonshire hosted the event’s fifth stage, with thousands of spectators lining the route to cheer on the world’s leading cyclists.

The report highlights how the stage delivered the highest economic benefit of the entire Tour, with a total impact of £5.69 million, driven by £3.6 million in attendee spending.

More than 85% of spectators voiced their pride in their local area following the event, with 83% recognising the positive boost to the economy. Visitors spent an average of 2.4 nights in the area, boosting the hospitality sector. Media coverage, which promoted West Northamptonshire to national and international audiences, was worth £635,698, according to the evaluation report.

“The Tour of Britain brought tremendous benefits to West Northamptonshire, showcasing our area as a prime destination for world-class sporting events,” said Cllr Daniel Lister (inset), West Northamptonshire

Council’s cabinet member for local economy, culture and leisure.

“This report further highlights our dedication to boosting tourism, attracting inward investment and supporting local businesses while promoting a strong sense of community pride and spirit.”

The event has also inspired residents and visitors to take up cycling and active lifestyles, he added. “The council remains committed to building on this momentum.”

Sport is set to bring a further economic boost to the area when Northampton hosts matches in the Women’s Rugby World Cup in September.

The University of Northampton’s Waterside Campus hosted the

start of the Tour of Britain stage.

“Of the six stages, our stage generated a quarter of the economic impact of the total race (£21.1million) with more money spent locally by attendees than anywhere else in the country,” said UON vice chancellor Professor Anne-Marie Kilday (inset)

“The university has at its heart the strategic goal of having a positive impact on its community and successes like this show together we can make a real difference and extract even more potential from our town and county.”

British Cycling’s events managing director Jonathan Day added: “The figures from the report demonstrate the huge social and economic impact these events have on communities across the UK.”

Cryptocurrency exchange agrees Oracle Red Bull partnership

Oracle Red Bull Racing has welcomed cryptocurrency exchange Gate.io as a partner to the team on a multi-year deal.

Gate.io branding will feature on the Milton Keynes-based Oracle Red Bull’s racing car, driver and pit crew suits throughout the 2025 season, as well as on the helmet of world champion Max Verstappen.

Founded in 2013, Gate.io is one of the world’s most established cryptocurrency exchanges, with more than 20 million users worldwide. It has expanded to become a blockchain specialist, driving innovation in secure digital asset trading, decentralised finance, blockchain infrastructure, venture capital investment and Web3 technologies.

Oracle Red Bull Racing’s chief executive and team principal Christian Horner said: “Gate.io is a brand that very much shares Oracle Red Bull Racing’s passion to exist at the forefront of technological innovation. Together, we look forward to

Christian Horner

building a more immersive and unique connection with the team for fans around the world and to working with a like-minded partner that is not afraid to disrupt the status quo.”

Dr Lin Han, founder and chief executive of Gate.io, added: “We believe that innovation and performance go hand in hand, whether in blockchain or on the racetrack. We are continuously advancing blockchain technology to bring greater transparency, speed and efficiency to digital finance.

“This partnership comes at a time when blockchain is moving beyond finance, and we are excited to explore new ways it can intersect with global industries like motorsport.”

Sponsor signs up for new East Stand

Northampton Town FC’s new East Stand already has secured a sponsor.

Facilities management specialist Lawrence Cleaning Services is to be the official sponsor of the new stand at Sixfields Stadium, with LCS branding across the top of the stand.

Managing director Mark Lawrence said: “A lot has changed at the club over the last few years, both on and off the pitch, and the club has a growing reputation as a progressive, family-friendly, community-driven club which is moving forward both on and off the field. That aligns perfectly with our values.”

Based in Northampton, Lawrence Cleaning Services is a family-owned business with more than 30 years of experience in providing commercial and industrial cleaning for clients across Northamptonshire.

The club’s commercial director James

Play

your part in

Brackley Town FC are pushing for promotion to the National League, just one step below English Football league status. And the club is offering match sponsorship opportunities for all its remaining National League North home games as the season reaches its climax.

The club is currently well in the hunt for promotion after a cracking run of results that took the team to third place in the table as Business Times went to press.

Now it is calling on local businesses to support their efforts to bring fifth tier football to the town.

Corrigan said: “LCS is a successful company with a strong track record of delivering high-quality service. This partnership is a great example of how local businesses can work with the club to create meaningful connections with our fans. We look forward to a successful collaboration and to seeing the LCS Stand become a key part of the matchday atmosphere.”

Chief executive James Whiting added: “Mark and David [Lawrence, chief executive] of LCS have been close and loyal partners of the club for many years.

“We are hopeful of seeing the stand open ahead of schedule and we know that anyone who steps inside will be impressed by the quality. Having access to fantastic facilities like this will only help keep taking the club forward.

“Everyone at the club cannot wait to see the LCS stand open and we are proud to have LCS right there alongside us.”

‘A great fit’

Recruitment company Tempeo has agreed a partner deal with Northampton Town FC. The business, based in Northampton, is the club’s official recruitment partner.

Directors Johnathon Dowling and Michael Berkshire said: “We see a shared passion for excellence and a commitment to our respective communities. This partnership reflects Tempeo’s dedication to building strong relationships, just as NTFC fosters a strong bond with its supporters.”

Cobblers corporate sales manager Ollie Lloyd described Tempeo’s partnership as “a great fit for the club”.

the Saints’ promotion push

A club spokesman said: “Football fans are known for their loyalty - not just to their team but also to the businesses that support them. Aligning with Brackley Town FC means connecting with a passionate audience, building goodwill, and fostering brand trust among local and visiting supporters.”

The £99 match sponsorship package includes match tickets and hospitality, choosing and presenting the Man of the Match award, a feature in the matchday programme, regular mentions on social media and over the tannoy on matchday,

as well as advertising on club’s electronic scoreboard.

Brackley Town’s remaining home fixtures: March 8 v Alfreton Town

March 15 v Buxton

March 25 v Kidderminster Harriers

March 29 v Scarborough Athletic

April 18 v Oxford City

April 26 v Farsley Celtic

n To find out more, email sponsorship and commercial manager Will Grashoff at willgrashoff@brackleytownfc.co.uk.

The new LCS East Stand at Northampton Town FC’s Sixfields stadium

Photo: Pete Norton

Business Soundbites

A snapshot of what business people have been telling us.

“Businesses are being forced to find another method for offsetting increased costs if they are to maintain their current levels of profit.”

Professor Joe Nellis of Cranfield School of Management and adviser to chartered accountants MHA suggests a focus on productivity may be the answer.

“The most terrifying breakfast club I’ve ever been to.”

Michelle Theuma, head of Concept Onyx Recruitment, on hearing the ease with which speaker and cyber security specialist Hiro Taylor was able to access her LinkedIn account.

“Using this is almost as risky as walking into a shopping centre and shouting out your password.”

IT expert Stephen Souch, of 3RD IT Solutions, cautions against the use of public wi-fi networks in places such as hotels and coffee shops.

“It’s time people start to manage their mobile time for their sake of their mental health.”

Cognitive behavioural therapist Rathika Thivakan, who works at St Andrew’s Healthcare in Northampton, bemoans the addictive nature of phones and social media.

“It helps counter the imposter syndrome I often feel as someone from a non-business background.”

Medic turned farmer Dr Johnny Wake, managing partner of Courteenhall Farms near Northampton, on his Entrepreneur Alumni Award from Cranfield University.

“Why should the brightest scientists and entrepreneurs board a train to Oxford or Cambridge when Milton Keynes offers not only ambition but the infrastructure to match it?”

Nicholas Mann, chair of Milton Keynes Business Leaders Partnership, urges the city to take its place at the heart of the government’s Oxford Cambridge Arc growth plans.

Creating a safe space to share emotions of grief

They aim to provide a safe space where people going through bereavement can come together, share experiences of grief and talk about their experiences and emotions.

Such support groups are “central to bereavement support in the UK”, says a paper in the National Library of Medicine, and the organisers of one such meeting in Dunstable is in no doubt as to the value to the bereaved.

Talking Elephants has been running in the town since 2021, set up volunteers from the Neville Funerals office in the town. Attendance has risen by more than a third in the last two years.

“We recognise how challenging grief is but we also know how important it is that people have somewhere safe to go to talk about their bereavement and get advice from like-minded people,” said James Whitham, Neville Funerals branch manager. “That is where Talking Elephants comes in.

“Our sessions are open to individuals at all stages of grief and provide each individual with the opportunity to discuss their bereavement and get some support

from other attendees.”

A total 581,363 deaths were registered in England and Wales in 2023, a rise of 4,203 on the previous year.

“This year we have really focused on spreading the word in the hope more people will benefit from these sessions,” said James. “We have some wonderful regular attendees who help to run our sessions and support us in welcoming newcomers.

“Within our local area, we are one of the only free, accessible bereavement support groups and there continues to be a lack of provision for these needing the support during difficult points in life.”

The groups are run by each of Neville Funerals’ branches across Bedfordshire, Hertfordshire and Buckinghamshire.

“Each of our sessions starts with conversation cards as we appreciate it can be challenging to know what to say in a bereavement setting,” said James. “Once we have all got to know each other and the new faces have been welcomed, our sessions provide a safe place to have a cup of tea and discuss grief with people in similar situations.”

n To find out more, visit nevillefuneralservice.com/our-bereavement-support-services, call 01582 499680 or email talkingelephants@nevillefuneralservice.com

James Whitham and colleagues outside the Dunstable branch of Neville Funerals

MP backs call to improve mental health services

MP Lee Barron has joined calls by a campaign group encouraging men to speak up about their mental health.

The MP for Corby and East Northamptonshire has backed the national men’s mental health campaign group Blue Soul Shoes, set up by PR specialist Ashley Riley after he experienced a panic attack that within a month turned into life-stopping anxiety and dark depression. He had to enter a psychiatric hospital and a month later suffered two life-changing strokes.

“I know from the people I speak to that challenging mental health is one of the biggest pressures middle-aged men are experiencing,.” said Lee. “Meeting Ashley, hearing of his experience and the work of Blue Soul Shoes shows there is so much more to be done and it is something we must be more open to talk about.”

National figures show that 77% of men in the UK have suffered with common

‘Our game gets people learning in a really fresh and interesting way’

Learners travel forward through time to the year 2050. They see for themselves how alternative futures unfold based on decisions they have made in assumed roles such as entrepreneurs, civil society organisations, policymakers and the public.

“This learning experience is different. It gives people a safe space to practise exercising their agency to create sustainable transitions, as individuals, as members of organisations and collectively as an industry ecosystem,” says academic Dr Rosina Watson.

“We are allowing participants to break free from assumptions about an organisation’s role, reimagine the structure of an ecosystem and renegotiate each organisation’s role within that structure.”

The learning experience is in fact a game, developed at Cranfield University in 2018, showcased at COP26 in Glasgow three years later and now a winner in the Financial Times’ Responsible Business Awards.

It has been played by more than 2,500 people since it was developed, with students, sustainability

practitioners and business executives building skills from game-based learning.

The Exploring Sustainable Futures game is played on a number of Cranfield School of Management’s courses including the MBA Environmental Management, MSc Food Systems and Management and the Senior Leader Apprenticeship and Sustainability Business Specialist Apprenticeship.

“Our game takes a radical approach to building systems thinking and collaborative leadership abilities and gets people learning in a really fresh and interesting way,” said Rosina, associate professor of sustainability at Cranfield School of Management and the game’s co-creator.

“With greater awareness and alignment of their attitudes, values and working relationships, players build agency in creating real change and that is something the real world really needs,” said Rosina.

The game won in the Best Business School Teaching Materials based on Innovative Research category at the FT Responsible Business Awards.

mental health symptoms such as anxiety, stress or depression. Yet only 40% of men have spoken to anyone about their mental health. The figures also show that three-quarters of all suicides in the UK are men.

“There is the perception that poor mental health happens to ‘other’ men,” said Ashley. “I was an outgoing, comfortable, loud, business-owning, confident man when I started suffering from a low mood that just got worse and worse. It is awful. But you can come out the other side. You can do something about it and that is why Blue Soul Shoes was established and that is why we are making a difference.”

The government has pledged to invest in mental health services with an expanded workforce, mental health workers in schools and a national network of early support hubs for young people.

“It has been an encouraging start from the government in their approach and investment in mental health services,” said Ashley. “But this needs to be just the start. Millions of men every year have to rely on the help and support of charities or volunteers to get help.

“Poor mental health is destroying men, their partners, their wives, their families and their businesses.”

Lee chairs the All-Party Parliamentary Group on Modernising Employment. Its remit includes looking at mental health in the workplace. “I wanted to give my backing to Blue Soul Shoes and join with Ashley to encourage men, however challenging it is, to speak to someone who can help if they are struggling.

“There is no shame and there is no judgement. Blue Soul Shoes speaks to many men every day who need support and that is the first step to addressing experiences of anxiety or depression.

“You do not need to be alone and help is out there."

n For more information on the work of Blue Soul Shoes, visit bit.ly/BlueSoulShoes.

Ashley Riley (left) and Lee Barron

Networking

A group for networkers looking for referrals, introductions, opportunities and sales.

NORTHANTS AND SURROUNDING AREAS

Every Tuesday at noon.

NATIONAL NETWORKING

Every Wednesday at noon. Contact Gary Thorpe for all events. Email: gary.thorpe@debt-doctors.co.uk Tel: 07963 766052 or 01536 333425.

AYLESBURY

2nd Tuesday 12 noon-2pm online.

MILTON KEYNES

2nd Thursday 12 noon-2pm online.

BUCKINGHAM

3rd Tuesday 12 noon-2pm online.

CAPPUCCINO CONNECTIONS

4th Thursday 10am-11.30am online.

Contact: Anna Atkins-Carter, regional director North Bucks / West Chilterns. 07540 097776, email: anna.atkinscarter@theathenanetwork.com or visit theathenanetwork.com

BEDFORD

2nd Wednesday 12 noon-2pm online.

SOUTH BEDFORDSHIRE

4th Tuesday 12 noon-2pm online. Contact: Kate Cherry, regional director Bedfordshire & St Albans. 07909 675333, email: kate.cherry@theathenanetwork.com or visit theathenanetwork.com

March 19 7.45am-9.15am

The Bedfordshire Golf Club, Stagsden Sponsors: Forvis Mazars; Metro Bank; Woodfines Solicitors. Speaker tbc. Contact: Kerry Ransby, email: kransby@woodfines.co.uk or visit bedfordbreakfastclub.co.uk

MENTAL HEALTH IN CHALLENGING TIMES –BUILDING PERSONAL RESILIENCE

March 6, 9am-11.15am, 9.30am-11am Wrest Park Business Centre, Wrest Park, Silsoe The signs of poor mental health in colleagues, how to start meaningful wellbeing conversations and fostering a supportive workplace culture. Speaker: David Beeney, businessman and mental health practitioner. Hosted with Tate Recruitment. Free event for Chamber members; non-members £10 plus VAT.

BREAKFAST IN BEDS

March 19, 8am-10am

Central Bedfordshire College, Kingsway, Dunstable

Networking breakfast, hosted with Central Bedfordshire College. Free event for Chamber members; non-members £15 plus VAT. MEET THE NEIGHBOURS

March 26, 12 noon-2pm Mitchell Hall, Cranfield University

Joint event with Milton Keynes and Northamptonshire Chambers of Commerce. Networking plus lunch. Price: £20 plus VAT Chamber members; non-members £35 plus VAT. Book on to Chamber of Commerce events via events.chamber-business.com.

IGNITE

Tuesday 6.45am

The Turnpike, Harpole, Northampton ACHIEVERS

Wednesday 9.30am

Brewpoint, Cut Throat Lane, Bedford. PIONEER

Wednesday 9.30am-11am online. APOLLO

Wednesday 10am

Abbey Hill Golf Centre, Two Mile Ash, Milton Keynes. FUSION

Thursday 6.45am

Abbey Hill Golf Centre, Two Mile Ash, Milton Keynes. BLAZE

Thursday 6.45am

Mount Pleasant Golf Club, Lower Stondon, near Henlow. PAVILION

Thursday 6.45am-8.30am

The Old Northamptonians RFC, Sir Humphrey Cripps Pavilion, Billing Road, Northampton. PROSPERITY

Thursday 6.45am-8.30am

The Kettering Golf Club, Headlands, Kettering. STERLING

Thursday 11.45am-1.30pm

The Old Northamptonians RFC, Sir Humphrey Cripps Pavilion, Billing Road, Northampton. ENCORE

Friday 6.45am, Holiday Inn London Luton. LIGHTHOUSE

Friday 6.45am-8.30am

Old Northamptonians Association, Billing Road, Northampton. Contact: Duncan Webster. Email: duncan@bnibreakfast.co.uk or call 07977 422220.

More information: bni.co.uk

March 4, 18 6.45am-8.45am

The White Hart, Buckingham Networking with speaker. Visitors: £10.

More details: bucks-fizz.biz or contact David Babister 07796 136688 or dab@espressoarchitecture.co.uk

Regional sponsor: Business MK and Business Times

Relaxed, informal, conversational B2B networking. All Business Buzz events run 10am-noon. Price: £10 plus VAT.

BEDFORD

1st Wednesday: George & Dragon, Mill Street. BIGGLESWADE

4th Tuesday: Miss Vietnam, Market Square. BRACKLEY

1st Thursday: Paisley Pear, Northampton Road. DAVENTRY

3rd Friday: Arc Cinema, Mulberry Place.

DUNSTABLE

4th Friday: Sugar Lounge at The Old Sugar Loaf, High Street North.

LUTON

2nd Tuesday: The Garden Cafe, Stockwood Discovery Centre, London Road.

MILTON KEYNES

3rd Friday: Pop World MK, Lower 12th Street, Central Milton Keynes.

NORTHAMPTON

3rd Wednesday: Barratts Snooker Club & Bar, Kingsthorpe Road.

TOWCESTER

December 19: Towcester Mill Brewery, Chantry Lane.

WELLINGBOROUGH

2nd Tuesday: Castello Lounge, Market Street

All meetings payable in advance on the Business Buzz Booking App app.business-buzz.org/app or at the event.

Business networking and referral group.

Price: £6.

MILTON KEYNES

4th Thursday, 7.30am-9.30am

Windmill Hill Golf Centre, Bletchley. Meeting fee: £16 (first meeting free).

NORTHAMPTON BREAKFAST

3rd Wednesday, 7.30-9.30am: The Turnpike, Harpole.

NORTHAMPTON EVENING

4th Tuesday, 6.30-8.30pm

Cheyne Walk Club, Northampton.

WELLINGBOROUGH

2nd Thursday, 7.30-9.30am

The Hind Hotel.

VIRTUAL MEETINGS

Meeting fee: £6 (first meeting free).

WEDNESDAY BREAKFAST

4th Wednesday, 7.30am-9am.

THURSDAY BREAKFAST

3rd Thursday, 7.30am-9am.

FRIDAY BREAKFAST

2nd Friday, 7.30am-9am.

THE ACCOUNTABILITY CIRCLE

Monday 10am-11am online

Time management and productivity. Price: £6 per session or £12 per month. More information: buscomm.co.uk

March 7 & 21, 7am

Windmill Hill Golf Centre, Bletchley

Networking breakfast with speaker. Price: £15 nonmembers. Contact: businessgrowthclub.co.uk or Mark Orr 07903 655169.

Brunchtime networking. Price: £26.

BEDFORD

March 13, 9.30am-11.30am

Brewpoint, Cut Throat Lane, Bedford Host: Aruno Rao.

MILTON KEYNES

March 5, 9.30am-11.30am

The Woburn, George Street, Woburn Host: Heide Swift. NORTHAMPTON

March 11, 9.30am-11.30am

The Chester House Estate, Irchester

Host: Kirsty Parris. TOWCESTER

March 19 9.30am-11.30am

The Navigation Inn, Thrupp Wharf Marina, Cosgrove Host: Kirsty Parris. Contact: busynetworking.net/meetings.

Networking with lunch. Price: £28.

AMPTHILL

March 13, 11.45am-2pm

The Knife & Cleaver, Houghton Conquest Host: Chandra Gardner.

BEDFORD

March 2, 11.45am-2pm

The Woodland Manor Hotel, Green Lane, Clapham Host: Aruno Rao.

BUCKINGHAM

March 17, 11.45am-2pm

The Grand Junction, High Street, Buckingham Host: Heide Swift.

KETTERING

March 25, 11.45am-2pm

The Kettering Golf Club, Headlands Host: Aruno Rao.

MILTON KEYNES

March 6, 11.45am-2pm

The George Inn, Watling Street, Little Brickhill Host: Aruno Rao.

MILTON KEYNES NORTH

March 10, 11.45am-2pm

The Cherry Tree, Olney Host: Aruno Rao.

NORTHAMPTON

March 18, 11.45am-2pm

The White Hart, Main Road, Hackleton Host: Aruno Rao.

TOWCESTER

March 26, 11.45am-2pm

The Navigation Inn, Thrupp Wharf Marina, Cosgrove Host: Aruno Rao.

Contact: busywomen.net or call 07957 284851.

NETWORKING BREAKFAST

3rd Friday, 7am-9am Astral Park, Leighton Buzzard Breakfast networking with speaker. Price: £13. Contact: info@buzzardnetworking.co.uk or visit buzzardnetworking.co.uk

March 5, 7.30am-9am

YMCA, North Sixth Street, Central Milton Keynes

The longest-established breakfast networking club in Milton Keynes. Speakers: Dr Susan Izadkhasti and Gamiel Yafai – Women Leaders UK; Emma Jolly and Aimee Clarke –Brain Tumour Research. Book at: citybreakfastclub.co.uk

VIRTUAL

March 4 & 25, 10.30am-11.30am online BREAKFAST, NETWALKING & BRUNCH NETWORKING

March 6, 6 7.15am-8.45am; 9.10am-9.55am; 10am-11.30am Willen Hospice Café , Willen Lake IN PARTNERSHIP EVENT with BUCKINGHAM businesses

March 6, 5pm-7pm The Grand Junction, Buckingham GOLD MEMBERSHIP WORKSHOP

March 11, 9am-12 noon

Fairspace MK, MK Community Foundation

LUNCHTIME NETWORKING

March 12, 12.15pm-1.45pm

Slug & Lettuce, Central Milton Keynes

IN PARTNERSHIP EVENT with LEIGHTON BUZZARD businesses

March 13, 5pm-7pm

Leighton Town FC

MONTHLY MEET-UP

March 18, 4.45pm-7pm

Milton Keynes Theatre IN PARTNERSHIP EVENT with OLNEY businesses

March 26, 5pm-7pm

Olney Rugby Club

MATCH SPONSORSHIP –

MK DONS v FLEETWOOD TOWN

March 29, 12.30pm-5pm

Stadium MK

Book at the event booking diary page at collaboratemk.co.uk.

Contact: Tim Lee tim@collaboratemk.co.uk or 07786 527845.

Alternate Wednesdays, 7.30am-9.30am

The Hind Hotel, Wellingborough Networking group run by its members for its members. Contact: cornerstone-northants.org or email: network@cornerstone-northants.org

Wednesdays, 6.45am-8.30am

The Hopping Hare, Hopping Hill Gardens, Northampton

Breakfast networking plus members’ presentation opportunities. Price: £10 visitors. Contact: enigmanetworking.co.uk

Email: chair@enigmanetworking.co.uk or call 07889 967779

MILTON KEYNES VIRTUAL NETWORKING

March 21, 10am-11am online

Networking plus an update on the benefits of FSB membership.

Free event for FSB members and non-members. To book on to FSB events: visit fsb.org.uk

COFFEE & CONNECT

March 13, 10am-12 noon

Frosts Garden Centre, Woburn Sands

Informal networking. Price: £12.50. Book at: askgoto.com/event/coffee-connect-mk-20/

LBBC

LEIGHTON BUZZARD BUSINESS CLUB

Wednesdays, 7am-8.30am

The Dukes, Leighton Road, Heath and Reach Breakfast networking with speaker plus member presentations. Visitors: £10.

Contact: leightonbuzzardbiz.co.uk

Email LBBC chairman Steve Baker at: steve@sbfinancial.co.uk or call 01296 641868.

#LOVEBIZ NETWORKING DERNGATE COMMUNITY

March 5, 11.30am-2pm

The Hopping Hare, Hopping Hill Gardens, Northampton

Contact: Julie Cameron at: juliecameron@lovebiznetworking.co.uk or lovebiznetworking.co.uk

LUTON COFFEE CLUB

1st Tuesday 8am-10am

Mano Coffee, George Street Informal networking. Free event.

To find out more, email organiser Stephen Wood at: s.w@srwood.co.uk or call 01582 401221.

MEET THE NEIGHBOURS

March 26, 12 noon-2pm

Mitchell Hall, Cranfield University

Joint event with Northamptonshire and Bedfordshire Chambers of Commerce. Networking plus lunch. Price: £20 plus VAT Chamber members; non-members £35 plus VAT. To book on to Chamber events, visit chambermk.co.uk/events

MEET OF MK

March 27, 5pm-7.30pm

Unity Sky Lounge, Unity Place, Central Milton Keynes Price: £16.75

Contact: mkfm.com/events/mkfms-meet-of-mk/

Alternate Thursdays, 7.15am-9am

Beefeater, Priory Marina, Barkers Lane, Bedford Breakfast networking with speaker. Contact: nibeds.co.uk

NNBN is a business membership organisation for all of Northamptonshire which aims to help businesses in the county to recover, build and grow for a brighter future.

ENGAGE & GROW EMAIL MARKETING

March 3, 4pm-5pm online

Free event to NNBN members; non-members £10.

Networking

NNBN NETWORKING WITH NORTHAMPTONSHIRE

CHAMBER OF COMMERCE

March 6, 1.30pm-2.30pm

Wicksteed Park, Kettering Networking hour as part of the Northamptonshire Business Exhibition organised by Northamptonshire Chamber of Commerce. Free event.

FRIDAY@4

March 7, 4pm-5pm online Networking. Free event to NNBN members; nonmembers £5.

LEARN TO PODCAST

March 10, 4pm-5pm online Free event for NNBN members; non-members £10.

NETWORKING

March 13, 7pm-8.30pm Kettering Park Hotel Networking. Free event for NNBN members; nonmembers £10.

HOT DESKING

March 28, 10am-4pm Vulcan Works, Guildhall Road, Northampton Free event.

For more information and to book, visit nnbn.co.uk/events/

NORTHAMPTONSHIRE BUSINESS EXHIBITION

March 6, 8.30am-3.30pm Wicksteed Park, Kettering Includes:

Coffee & Connect 8.30am-10am

Informal networking with up to 100 other businesspeople ahead of the exhibition itself. Free event for Chamber members and non-members.

Business Exhibition 10am-3.30pm

Up to 100 businesses exhibiting. Free admission for visitors.

International Women’s Day 2025 – How do we #ACCELERATEACTION 11am-noon

Forum to mark International Women’s Day. Free event.

Economic Growth Strategy for North Northamptonshire 12.30pm-1pm

Presentation by North Northamptonshire Council of its new growth plans for the area, followed by Q&A. Free event.

Speed Networking with NNBN 1.30pm-2.30pm

Hosted by membership group NNBN. Free event. MEET THE NEIGHBOURS

March 26 noon-2pm

Mitchell Hall, Cranfield University

Joint event with Milton Keynes and Bedfordshire Chambers of Commerce. Networking plus lunch. Price: £20 plus VAT Chamber members; nonmembers £35 plus VAT.

To book on to Chamber events, visit northants-chamber.co.uk/events

March 27, 5.30pm-8.30pm

Northampton Town FC, Sixfields

Networking group for property and construction professionals in the newly opened East Stand at Sixfields Stadium.

Find out more at: prop-connect.co.uk

Fridays, 6.45am-8.45am

The Cock Hotel, Stony Stratford

Networking breakfast, with more than 40 members from a wide range of businesses. Businesses referrals, business support and training. Contact: tfinetworking.co.uk.

Connecting

Connecting corporate & community with great conversations, meaningful networking, and inspiring updates.

Connecting corporate & community with great conversations, meaningful networking, and inspiring updates.

City Breakfast Club Milton Keynes is the longest-running, premier networking event connecting you with the city’s top business leaders. The event takes place on the first Wednesday of each month*.

City Breakfast Club Milton Keynes is the longest-running, premier networking event connecting you with the city’s top business leaders. The event takes place on the first Wednesday of each month*.

City Breakfast Club Milton Keynes is the longest-running, premier networking event connecting you with the city’s top business leaders. The event takes place on the first Wednesday of each month*.

To book your place, visit citybreakfastclub.co.uk

To book your place, visit citybreakfastclub.co.uk

*No meeting in January and August

12 noon-2pm, networking lunch.

BEDFORD & AMPTHILL

1st Tuesday: The Swan Hotel, The Embankment, Bedford / online.

LEIGHTON BUZZARD

3rd Wednesday: The Dukes, Heath & Reach / online.

LUTON

2nd Monday: South Beds Golf Club/ online.

SANDY & BIGGLESWADE

1st Wednesday: Stratton House Hotel, Biggleswade. Contact: Louise Yexley on 07989 020647, email louise.yexley@wibn.co.uk or visit www.wibn.co.uk

MILTON KEYNES

1st Tuesday: The Brasserie at Milton Keynes College, Sherwood Drive, Bletchley. Contact: Edith Samambwa on 07802 581838, email: edith.samambwa@wibn.co.uk or visit www.wibn.co.uk.

INTERNATIONAL WOMEN’S DAY

March 7, 10am-2.30pm

The Ridgeway Centre, Wolverton Mill

Speakers and exhibition, hosted with Milton Keynes Community Foundation in collaboration with NatWest. Price: £30.

NETWORKING LUNCH

March 26, 12 noon-2pm

Maaya Indian Kitchen & Bar

Details tbc.

For more details and to book, visit womeninenterprise.co.uk

BUSINESS ROOM

The Business Room is a one business per area group for business owners, those in employed positions, MLMs and franchised businesses.

BEDFORD

3rd Thursday 9.30am-11.30am, The Kingfisher.

KETTERING

2nd Tuesday 12 noon-2pm, Kettering Park Hotel & Spa.

NORTHAMPTON

2nd Thursday 12 noon-2pm, Sun Inn, High Street, Hardingstone.

OLNEY

2nd Wednesday 9.30am-11.30am, The Cherry Tree Restaurant & Bar.

SOUTH NORTHANTS

3rd Tuesday 12 noon-2pm, The Fox & Hounds, Whittlebury.

WELLINGBOROUGH

3rd Wednesday 12 noon-2pm, The Stanwick Hotel, Stanwick.

THE CONNECTIONS CLUB - NORTHANTS

For business owners, influencers and decisionmakers.

NORTHAMPTON

1st Tuesday 11.45am-2pm, Delapre Abbey, Northampton. Contact, Barbara Hodgson 07504 946 585 / 01933 652884, email barbara@yourbusinessmatters.co or visit yourbusinessmatters.co

To book your place, visit citybreakfastclub.co.uk

“I am looking forward to ensuring we continue to deliver an informal, informative and interactive networking experience for our guests ”

I am looking forward to ensuring we continue to deliver an informal, informative and interactive networking experience for our guests ”

Steve Freeman Chairman “I am looking forward to ensuring we continue to deliver an informal, informative and interactive networking experience for our guests ”

Steve Freeman Chairman

7:30 - 9:00

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