MA International Cultural Intelligence (GMS-4)

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TABLEOFCONTENTS

MindsestSkills

ralIntelligence

ABOUTUS

ProtocolToday® in The Hague, The Netherlands, is an expert organisation in international protocol, diplomacy, soft skills, business etiquette, and international cultural intelligence and offers customised, solution-based training programs in the public and private sectors

We are a capacity development company connecting values, cultures, organisations, individuals and societies worldwide

We capitalise on our global network and large experience in business and dealing with people worldwide We train executives to use soft and hard power in profit, non-profit, public and government sectors worldwide.

ProtocolTodayhastrainedover800executives,diplomatsandgovernmentofficialsinover53countries

Through our training programs, we enable executives to feel comfortable in dealing with people from different backgrounds in multiple settings

OUREXPERTS

AdrianaFLORES,MA

ExecutiveDirector|TheNetherlands

AdrianaisthefounderofProtocolTodayandanexperiencedconsultant nProtocolandDiplomacy

he has a Master of Arts in Protocol and Diplomatic Soft Skills and a ostgraduatedegreeinProtocolandCeremonialfromtheInternational hoolofProtocolandDiplomacyinBelgium.

driana has worked for Ambassadors, diplomats and distinguished mpaniesintheNetherlandsandabroad;ShealsoworkedattheVIPentrum at Amsterdam Schiphol Airport, where she received national nd international delegations, including members of royal families, plomaticcorps,celebrities,politicalandreligiousleaders.

driana has received the 2021 Ibero-American Medal granted by the undaciónHonorisCausaInternacional(FHCI),asymbolawardedbased nhercareerandprofessionalsuccess,whichhasbeentheresultofa storyofeffortandexcellencewithhercompanyProtocolToday

Prof.Dr.DewanandMAHADEW

ProjectManager|TheNetherlands

Dewanand is an international expert with business development experienceinmorethan60countries Heisthemanagingdirectorof NewEconomyStrategies, Dean of the International Business Development Academy and Professor in International Business and StrategicManagementatUBISUniversityinGeneva.

Hehasmaster’sdegreesinprocessengineering,industrialmanagement, marketing, and business management and a DBA degree in strategic management

Hespeaksatdifferentconferencesworldwideandisavisitingprofessorat various universities His specialisations include concept development, business models engineering, innovation strategies, entrepreneurship, valuepropositionsandstrategicalliances.

ACADEMY

BECOMEAMINDFULEXECUTIVEWITHTHESKILLSTONAVIGATE&OPERATE SMOOTHLYAROUNDTHEGLOBE.

Our programs are accredited by CPD (Continuing Professional Development) Standards Office UK

ProofIt’sTrainingYouCanTrust!

All masterclass programs are one-day programs, practical and concluded with an integrated (personalised) assessment

Allmasterclassescanbedeliveredinanycityaroundtheworld.

ProfileofParticipants

YoungDiplomatsandYoungBusiness people;

GovernmentRepresentatives:Ambassadors, Diplomats,HonoraryConsuls&Embassy Staff;

BusinessProfessionals:Entrepreneurs, Consultants,BusinessDevelopment Professionals;

Executives&Professionals:National&Local GovernmentOfficials,CityMarketing& InvestmentsPromotionExecutives| InternationalOrganizationsStaff;

ProfessionalsareactiveintheHospitality& TourismIndustry.

ACADEMY

Structure & Didactics

Learn Today & Practice Today!

The ProtocolToday masterclass programs are one-day programs concluded with an integrated (personalized) assessment

ProtocolToday moderators consist of internationally experienced academics and professionals with a strong background in international business, global relations, and protocol They are competent in connecting concepts and protocol to the daily practice of (international) directors, managers, and executives and can support this through their large international network and international references

Teaching/Learning

Teaching/learning takes place on the basis of the Action Learning Model This learning concept requires the active and interactive participation of the participants In a logical sequence, several topics are discussed through the integration of theory, cases, and assignments, enabling participants to develop a sound understanding of the underlying concepts and to share experiences Participants will develop their confidence and professionalism in international protocol and soft diplomacy skills

Assessment

Demonstrate understanding of the content of masterclasses;

Demonstrate facilitation skills through capstone assessment;

Deliver training program and write self-evaluation report for review, assessment & feedback

Certification

Successful participants will receive a Certificate from the ProtocolToday Academy, Netherlands, at EQF level 7 (European Union Qualification Framework, Master level), based on the five Dublin descriptions ((EU Criteria for Higher Education), with the Accreditation of CPD (Continuous Professional Development)

Participation

The Masterclass programmes can be delivered online or in class in any city worldwide.

Itincludes: Full program; Action learning method; Digital reading material; Personalised evaluation; Certificate EQF 7 level of ProtocolToday Academy

TheMasterclassGMS-4InternationalCulturalIntelligencecanbetaken separately,orasapartoftheExecutiveProgram,GlobalMindsetSklls E X E C U T I V E P R O G R A M G L O B A L M I N D S E T S K I L L S

Overview

The world is transforming into a global village and needs executives who can navigate smoothly across cultures

Globalization is changing the world in every aspect Traditional industrial economies are transforming into entrepreneurial economies

There is a need for leaders, entrepreneurs, directors, managers, government officials, consultants, and executives with global mindset skills, e g , the skills for profound relations management with people from different cultures and with different values

Local companies are becoming international and must deal, directly or indirectly, with foreign business partners. They must cooperate with international clients, colleagues, stakeholders, agents, employees, and others

Masterclasses

The Gloal Mindset Skills (GMS) Executive Program is composed of 7 masterclasses:

GMS-1InternationalBusinessEtiquette

GMS-2 Business Ethics & Professionalism

GMS-3 International Business Protocol

GMS-4 International Cultural Intelligence

GMS-5 Diplomatic Writing Skills

GMS-6 The Power of Gifts in Business & Diplomacy

GMS-7 Dine like a Diplomat

Formoreinformation,pleasevisit: www protocoltoday nl/academy/

GMS-4 INTERNATIONAL CULTURAL INTELLIGENCE

Keytopicsinclude: Cultural&Emotionalintelligence,ThePowerofCulturein Business; Dimensionsofcultures,Intercultural&multicultural; Mindfulness,Analysisofculturesandimpactonprofessional behavior; Commonalitiesbetweendifferentcultures,Cultural communicationcontext; Non-verbalcommunicationdifferences,Powerdistance; Problemssolving&decisionmaking,Conflict/negotiationstyle; ThemodelofLewis; UsetheLewismodeltomanageyourinternationalteams,develop Effectivecollaborationstrategies,andbuildrelationships M A S T E R C L A S S G M S4 I N T E R N A T I O N A L C U L T U R A L I N T E L L I GE N C E

The Masterclass International Cultural enables participants to understand the power and dimensions of cultures

It elaborates on the impact of cultures on negotiations, teamwork, contracting behaviour and management issues.

A core element of the masterclass is the Lewis Model, based on research analysis of the impact of culture in 135 countries This model argues that humans from any country in the world can be divided into three clear behaviour-related categories: linear-active, multi-active and reactive.

Contact Information:

E:contact@protocoltoday.nl | M:+31(0)611681465 | W:www.protocoltoday.nl

TheHague,TheNetherlands

Social Media:

LinkedIn: ProtocolTodayAcademyofSoftDiplomacyandProtocol

Facebook:ProtocoltodayAcademy

Instagram:@ProtocolToday

Twitter:@protocoltoday

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