FE Online Magazine - Spring 2022

SPRING 2022

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

VOL.1 NO.1 2022

E18HTEEN: MULTIPLE MAC AWARD WINNER

NATIONAL VACANCY RATES

FRPO’S CERTIFIED RENTAL BUILDING PROGRAM GOES NATIONAL

Introducing the next generation Discover intuitive & powerful residential & commercial property management software

Get a personalized demo to see why Yardi Breeze Premier is the perfect tool to run your business from anywhere

2

FAIR EXCHANGE | SPRING 2022

YardiBreeze.ca | (888) 569-2734

New Publishing Partnership with RHB Magazine We are expanding our digital footprint for better communication with our members

W

e are delighted to announce an exciting new chapter for FRPO and FE Magazine. We’ve made the decision to partner with RHB Magazine to manage the content development and publication of FE Magazine, Our Annual Report and Membership Directory.

TONY IRWIN

President & CEO FRPO

If one good thing has come from the pandemic, it was the opportunity to pause and reflect on business processes and how to move forward in a world that has changed in some fundamental ways. This brought us to an important realization that in order to communicate with our members more effectively and frequently, it was necessary to cut back on print advertising and expand our digital footprint which has been working great for us!

FRPO has had a positive relationship with RHB for many years. Taking this next step in our journey together will streamline and enhance our publications so we can continue providing timely and relevant digital content to our membership.

Our Membership Directory, which was published in print format on an annual basis, will also be moving online. This will allow us to update the publication more frequently and provide members with new advertising opportunities. We will be circulating a media card in the coming weeks with more information on to make the most out of your advertising dollars!

We continue to prioritize FRPO’s focus on providing current and new members with valuable educational content. We always encourage our members to reach out and submit articles for consideration. FRPO will be extending our reach through our new partnership with RHB Magazine. In addition to making editorial contributions to the magazine, we will be offering enhanced advertising opportunities to current and new FRPO members.

We’re excited to work with RHB Magazine and continue growing our relationship. They have a great reputation for producing solid content within the rental housing industry, and we are certain that our members will benefit from this partnership as much as FRPO will.

We’ve enjoyed hosting interactive webinars over the last two years, as they have been effective in educating our membership while keeping everyone safe during the pandemic. Going forward we’re looking forward to welcoming our members back at some in-person meetings and events. We will continue to keep our members’ health and safety top of mind as we ease into hosting events like our Spring Social, Golf Tournament and more! Stay current by checking out the magazine and website for information on what’s to come!

Feel free to reach out to me or any FRPO staff member at any time, if you have any feedback, questions or concerns.

I look forward to seeing you in person. Until next time, take care and stay safe.

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

3

CONTENTS SPRING 2022

IN THIS ISSUE MULTIPLE MAC AWARD WINNER 16E18HTEEN:

14NATIONAL VACANCY RATES 20SMALL LANDLORD, BIG PROBLEMS CERTIFIED RENTAL BUILDING PROGRAM GOES NATIONAL 24FRPO'S POLICY AND CFAA CONFERENCE UPDATE 28HOUSING

32EVENTS THE VOICE OF THE FEDERATION OF RENTALHOUSING PROVIDERS OF ONTARIO

Publisher Nishant Rai nishant@rentalhousingbusiness.ca

Account Executive A PUBLICATION OF:

MANAGER, COMMUNICATIONS & EDITOR

Chloe Hill x30 chill@frpo.org

EXECUTIVE ASSISTANT TO THE PRESIDENT & CEO/ADMINISTRATIVE COORDINATOR SUBSCRIPTIONS & ADDRESS CHANGES

20 Upjohn Road, Suite 105 Toronto, ON M3B 2V9 | Tel: 416-385-1100 www.frpo.org

Lechelle Cohen x24 lcohen@frpo.org

Justin Kreslin justink@rentalhousingbusiness.ca

Creative Director / Designer Noah Goldentuler

Editor David Gargaro david@rentalhousingbusiness.ca

Office Manager Geeta Lokhram

FRPO IS A MEMBER OF:

accounts@rentalhousingbusiness.ca Opinions expressed in articles are those of the authors and do not necessarily reflect the views and opinions of the FRPO Board or Management. FRPO and MPH Graphics accepts no liability for information contained herein. All rights

4

FAIR EXCHANGE | SPRING 2022

Published by

Trusted Advisors

Philip Sarvinis | Bill Gladu | Jeremy Horst | Michael Pond | Duncan Rowe Jack Albert | Beau Gaudreau | James Cooper | Tim Van Zwol | Michael Park

Creative Thinking Practical Results

rjc.ca

E18HTEEN: MULTIPLE

T By

David Gargaro

he KG Group has been instrumental in defining Toronto’s rental housing landscape for almost 50 years. The private real estate company builds and manages multi-residential rental properties, owning and managing approximately 2,500 rental units throughout the GTA. Over the years, it has won numerous awards for its rental developments and for its customer service, including Property Manager of the Year and Amenities Award of Excellence. Most recently, E18HTEEN—KG Group’s rental development at Yonge and Eglinton—won the 2021 MAC Award for Rental Development of the Year and the Customer Service Award of Excellence.

ABOUT THE KG GROUP Marvin Katz and Sam Goldband, founders of The KG Group, started the business in the early 1970s by purchasing older buildings, gas stations, and corner lots on the subway line and near major intersections in downtown Toronto. They developed properties with streetlevel retail stores and apartment units above, which they would either rent or sell after legally subdividing the building into retail and residential units.

Several years later, the founders met Ian Nichol, an English architect, which led them to create more efficient and better-designed buildings. The KG Group developed mixed-use properties that made more efficient use of the space, maximizing building efficiency and unit space. They included features uncommon at the time, such as underground parking and elevators in low-rise properties.

In the 1980s and 1990s, The KG Group focused on developing commercial and retail properties.

At one point, its portfolio included more than one million square feet of commercial space.

However, ownership found its niche in building, owning, and managing multi-residential rental and condominium properties including luxury condo-rental communities, and eventually divested its entire commercial portfolio by 2003.

6

FAIR EXCHANGE | SPRING 2022

Over the years, The KG Group has been recognized for its luxury condo-style properties with high-end amenities and white-glove customer service. For example, Hampton House North, located at 299 Roehampton Avenue, has won several MAC Awards, including for its suite renovations and amenities. The Harrison (located at 105 Harrison Garden Boulevard), which they completed in 2010, was nominated for Rental Development of the Year; it was touted for the quality of its redevelopment and featured on a CFAA Building Innovation Tour.

The KG Group’s vision is founded on developing and managing communities that exceed its residents’ expectations. They call it KG Better Living, which consists of four key tenets. First, it focuses on properties in better locations, ensuring that residents live near transit connections, shopping, restaurants, culture, parks, and everyday conveniences. Second, it includes better amenities to deliver a luxury lifestyle. This includes state-of-the-art fitness centres, entertaining spaces, co-work studios, pet-focused amenities, and in-person and virtual resident events. Third, it employs better designs that include functional layouts and modern, upgraded finishes (such as stone backsplashes), and extra-large balconies, throughout the units.

And fourth, it provides better teams to support its residents. This includes a 24/7 concierge and security, guaranteed 24-hr maintenance response, and a Resident Experience Manager who helps them to exceed residents’ expectations. The KG Group curates a luxury rental lifestyle for residents that is redefining rental living.

MAC AWARD WINNER

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

7

E18HTEEN: RENTAL DEVELOPMENT OF THE YEAR E18HTEEN, completed in 2020, is a 35-storey, 315-unit building located at 18 Erskine Avenue in the Yonge and Eglinton area of Toronto. It includes units with one or two bedrooms, with or without dens. The large, open-concept suites are designed with built-ins, pantries for extra storage, extended kitchen uppers, designer roller blinds, curtain wall windows with panoramic views, and extra-large balconies.

FEATURES AND AMENITIES The building includes hotel-inspired upgrades and design. The outside features beautifully functional landscaping, seating, and designated rideshare pickup/drop-off areas. The grand lobby incorporates trendy metal columns with convenient USB ports for charging devices. All amenity spaces offer free Wi-Fi and Netflix. One key amenity is the state-of-the-art YOU! Fitness Centre and Yoga/ TRX Studio; residents have access to free personal training, wellness classes, and boot camps, as well as a spa-inspired indoor pool with wet steam and change rooms. Entertaining spaces include the Fireplace Lounge (equipped with big-screen TVs), The Bar, Chef’s Kitchen, Dining Lounge, and The Bistro, featuring a fully landscaped outdoor BBQ Terrace and Fireplace. The Co-Work Studio with outdoor Zen Garden is an ideal work-from-home space.

The custom-designed KG App enables building residents to perform a number of tasks from their smartphones. Using the app, they can open suite and amenity doors, contact management and submit maintenance requests, pay rent, access special offers, reserve amenity spaces, book elevators, connect with other residents, access cameras at building entrances, request visitor parking, monitor deliveries, and participate in surveys.

8

FAIR EXCHANGE | SPRING 2022

National Apartment Group - Ontario

Ontario’s multi-residential investment market continues to be a bright spot within a challenging macro environment. Notwithstanding broader market volatility, investor sentiment for multifamily assets remains strong. Through the start of Q2 2022, values have weathered the impact of higher borrowing costs and are well-positioned to counteract rate increases through stable and continued cashflow growth. Please

For more information, please contact:

David Montressor * Vice Chairman (416) 815-2332 david.montressor@cbre.com

Tom Schuster * Associate Director (416) 847-3257 tom.schuster@cbre.com

* Sales Representative

see below for a summary of recent deals as of Q2 2022.

For additional info on cap rates, current valuations, and market trends in a changing investment landscape, please reach out to a member of our team.

Scan to receive Apartment Listings and Market Research

177 St George Street, Toronto

20 North Shore Boulevard W, Burlington

57 Units | $394,737 Per Suite

222 Units | $506,757 Per Suite

Closed March 2022

Closed April 2022

SOLD FOR $22,500,000

SOLD FOR $112,500,000

125 Forsythe Street, Oakville

200-266 Livery St & 96 Tapadero Ave, Stittsville

57 Units | $464,912 Per Suite

112 Units | $390,179 Per Suite

Closed April 2022

Closed May 2022

SOLD FOR $26,500,000

SOLD FOR $43,700,000

ACCESSIBILITY E18GHTEEN is designed with accessibility in mind.

It offers one- and two-bedroom barrier-free suites with lever door handles, wheelchair-accessible paths and doorways, accessible light switches and electrical outlets, adjustable shelf heights, and lower counters. Modified suites offer grab bars and safety devices, redesigned closets, bathrooms with special toilets, modified showers and vanities, and lowered kitchen countertops and cabinets.

Accessibility features extend to common areas and amenities. The building has a flat entrance with a wide pathway. It includes a designated barrier-free accessible transit area with direct building entry and designated wheelchair parking. All common area doors have touchless keypads at accessible heights. Elevators have braille numbers, voice-announced door closing/opening and floors, and infrared sensor alarms on door closing.

The pool has an accessible lift chair and changerooms are wheelchair accessible. Amenity spaces (including the leasing office) have echoreducing acoustic material to accommodate the hearing-impaired. The KG App and resident portal have text size adjustments to further accommodate the sight impaired. Front-line staff are trained on special needs accommodations. For example, the Concierge will assist with package deliveries and heavy objects.

Another unique aspect about E18HTEEN is that it provides a curated rental lifestyle tailored to residents. The KG Group surveys its residents and then amends the offerings based on the feedback.

For example, the residents determined the types of on-demand in-person and virtual fitness classes they wanted to have available in the gym.

The Resident Experience Manager hosts regular events for residents, such as holiday parties, wine tastings, and Meet the Team nights, to help residents of E18HTEEN meet and mingle.

They organize special events to support local businesses and the community, including VIP nights, meet-and-greets, and exclusive offers.

Special activities are geared toward residents with pets, hosting dog yoga sessions, fun events and treats in the heated pet play area and covered snow-free dog walk, free pet training events, and pet-focused parties at the nearby park. During pandemic lockdowns, they hosted virtual events including bingo, baking, movie screenings, yoga, meditation, and stretch and nutritionist sessions.

10

FAIR EXCHANGE | SPRING 2022

ENERGY EFFICIENCY AND SUSTAINABILITY E18GHTEEN is a net-zero building, as it produces enough renewable energy to cover its annual energy consumption. It uses 34 per cent less electricity, 43 per cent less potable water, and 57 per cent less natural gas than a typical building. The building is airtight and well-insulated. The central heat recovery system collects and reuses heated air throughout the building, and variable frequency drive motors help reduce equipment energy usage.

The 100+ point monitoring system optimizes the performance of all components in building systems.

High-performance, thermal double pane windows help retain hot/cool air inside suites. The building is air-balanced and tested regularly to ensure efficient airflow. A built-in grey water tank collects and reuses rainwater for car and bike washes.

Suites and amenity spaces are equipped with Energy-Star rated appliances, low-flow showerheads and faucets, and dual-flush toilets.

All suites have LED lighting and common areas have sensor-activated LED lights. Suites also have individually controlled and programmable thermostats with occupancy sensors.

The building has multi-tiered initiatives to help reduce and divert waste from landfills. The trisorter diverts blue and green box waste from garbage collection. The KG Group has a hazardous waste collection facility and a designated area for bulk recycling. The designated pet waste disposal area has biodegradable bags. The KG Group runs regular education programs and posts signage to encourage residents to reduce waste.

The building is equipped with bird-friendly glass.

Environmentally friendly materials were used in the design, including low VOC paint, blinds, adhesives, and sealants. Electric vehicle charging stations promote usage of low-emission vehicles and designated Uber/Lyft pickup areas promote ridesharing. The building includes extra bike storage and a free bike wash area, and management holds promotions with Uber gift cards and TTC pass prizes to reduce car use.

DIVERSIFIED CONSTRUCTION 24 HOUR EMERGENCY SERVICE OBC Yardi

IFC Yardi

COVER

Table of Contents

President's Note

Masthead OBC

1 - Cover

Feature

ASPHALT PAVING Article CONCRETECMHCPAVING Yardi Ad SITE servicing LANDSCAPE CONSTRUCTION BUILDING RESTORATION WINTER SNOW SERVICES 16

FP Ad

3

Feature

Metcap FP

8

Cohen Highley Article

2

9

Midnorthern Appliance Ad

10

Feature

11

CMHC Article

4

12

CMHC Article Charts

CMHC Article service@forestgroup.ca

416.524.3000 forestgroup.ca 17

18

19

Ted Whitehead Article

FP Ad

20

John Dickie Article

E18HTEEN: CUSTOMER SERVICE AWARD OF EXCELLENCE The KG Group makes customer service central to its philosophy of providing top-quality property management services to its tenants. It goes above and beyond the services they offer at E18GHTEEN. The owners and property managers with The KG Group ensure that they stay in touch with industry best practices, which include attending industry conferences, workshops, seminars, and training on customer service. They regularly engage with industry and cross-industry partners and work with consultants to conduct objective reviews and get recommendations on their management models.

Their managers and employees are also actively involved in industry associations, which enables them to learn from and share with counterparts on customer care.

Education is part of The KG Group’s commitment to customer service, as they cover all learning expenses for professional training. Its senior managers visit other major rental markets to learn best practices. Its property managers are certified through the Institute of Housing Management, and take condo management or specialized college training courses as well as relevant workshops and seminars. The company provides training on customer service for building administrators and maintenance staff, while the leasing staff take custom-designed training programs.

The owners and management of The KG Group are hands-on and actively involved. They visit E18HTEEN and all communities every day, walking the buildings, interacting with residents, and attending resident events with their families. Their supervision ensures that staff deliver superior levels of customer service.

12

FAIR EXCHANGE | SPRING 2022

This level of service exhibited by ownership and management extends to frontline staff. The staff will help with a range of needs, including TV mountings, replacing lightbulbs, installing grab bars, and painting feature walls for free. They respond to all maintenance requests within 24 hours.

Even ownership monitors maintenance requests for efficiency and response times. They also pay attention to the small details, from handing out pet treats at the concierge desk to providing free car, pet, and bike washes.

The KG Group encourages and monitors ongoing resident feedback. All comments are immediately forwarded to their respective departments with the goal of improving their customer service. They also monitor social media, Google, and email reviews, and will respond quickly and organize meetings or additional training to ensure follow-through and follow up. Each department meets weekly about resident service and how the team can improve.

They send feedback surveys after prospect tours, leasing, move-ins and maintenance requests, and monitor the leasing team through mystery shopping and training follow up.

Every department has specific guidelines about its response times. Leasing has 24 hours to respond to inquiries, and follow-ups take place within 48 hours. Maintenance has 24 hours to respond and initiate a resident request. The Concierge has one hour to respond to special requests and the Movein Concierge has one day to reply to new resident requests.

WHAT’S NEXT? The KG Group will continue to develop and manage luxury condo-style, award-winning rental properties, and provide white-glove services and amenities to its tenants. They are currently in the planning process to redevelop their next community in the Yonge and Sheppard area. The development will include over 400 new rental apartments in various sizes with modern amenities and enhanced green spaces.

Coming soon...

New Luxury Appliance Showroom 45 Red Maple Rd Richmond Hill, ON 1-844-733-1696 www.thebrick.com www.midnorthern.com

Contact Michael Gnat 416-635-4835 mgnat@midnorthern.com

NATIONAL VACANCY RATES BY

ANGELINA RITACCO, BRIEFINGS & SECTOR FINDINGS CANADIAN MORTGAGE AND HOUSING CORPORATION (CMHC)

NATIONAL VACANCY RATE HELD CONSTANT IN 2021 FOLLOWING A PANDEMIC-INDUCED SPIKE OF 2020

T

he average vacancy rate for purpose-built rental apartments across all Canadian centres was 3.1% in October 2021, a statistically insignificant change from 3.2% in 2020, according to the latest Rental Market Report released by Canada Mortgage and Housing Corporation (CMHC). The vacancy rate remains above the low levels of 2018 and 2019 but in line with its longer-run average.

(1)

“Different rates of economic recovery led to an uneven pattern in rental demand in Canada.

Rents grew in the Maritimes, British Columbia, and Quebec, while some other markets, such as Toronto, saw rental demand continue to be outpaced by supply,” said Bob Dugan, Chief Economist, CMHC. “Affordability continues to be a concern across the country, with few units available to renters with the lowest household incomes.”

VACANCY RATES DECREASED OR HELD STEADY IN MOST CENTRES, WITH TORONTO AMONG EXCEPTIONS Vacancy rates declined in 21 of the 37 census metropolitan areas (CMAs) surveyed, including Vancouver, most centres in Alberta, Saskatchewan, and the Atlantic region. Vacancy rates increased in only three centres: Toronto, Winnipeg, and Abbotsford-Mission. Rates held steady in the remaining 13 centres, including Montréal. The stability in Montréal’s vacancy rate was a key factor behind the stability of the overall national vacancy rate. Montréal’s rental market accounts for roughly 30% of the rental market universe, well above Toronto (about 15%) and Vancouver (about 5%).

14

FAIR EXCHANGE | SPRING 2022

As a result, vacancy rate trends in Montréal greatly influence national trends. The difference in vacancy rate trends between Toroto and the other large markets of Montréal and Vancouver reflects a relatively delayed pandemic recovery in Toronto.

This delayed recovery held down the pace of growth in rental demand in Toronto, placing upward pressure on Toronto’s vacancy rate. The Prairies generally continued to see the highest vacancy rates.

“Yardi Investment Manager has been a critical element of Baceline’s ability to grow our investor base and scale our investor relations department.

The level of comprehensive, dynamic investment data brings confidence to our investors and credibility to our business.”

BACEL I N E I N V ES TM ENTS Lindsey Reevie Partner

Investments grow on Yardi •

Provide a branded investor portal to publish property metrics and data

•

Automate the subscription agreement process for new investment opportunities

•

Track capital activity, investor commitments, contributions and distributions

Learn with us at Yardi.com/Webinars

(888) 569-2734 | Yardi.com/IMsuite ©2022 Yardi Systems, Inc. All Rights Reserved. Yardi, the Yardi logo, and all Yardi product names are trademarks of Yardi Systems, Inc.

(2)

This includes the employment of young people RENTAL DEMAND GENERALLY KEPT PACE WITH SUPPLY GROWTH EXCEPT IN TORONTO aged 15 to 24 years old, a key driver of rental Between October 2020 and October 2021, the rental market universe grew by about 40,000 purpose-built rental apartment units or 1.9%.

Demand kept up with supply as the number of occupied apartments grew by roughly 41,000 units or 2%, resulting in a stable vacancy rate. This represents a significant recovery in rental demand from October 2020. At that time, supply growth had outpaced demand growth by about 26,000 units.

While rental demand in most provinces and major markets roughly kept pace with supply by October 2021, the provinces of Ontario and Manitoba were exceptions. Supply continued to outpace demand in these provinces by significant margins.

This includes their major centres of Toronto and Winnipeg, where supply outpaced demand by roughly 4,000 and 1,000 units, respectively. Within British Columbia, Abbotsford-Mission was the only CMA that saw supply outpace demand. The increases in vacancy rates of Toronto, Winnipeg, and Abbotsford-Mission reflect this condition where supply outpaced demand.

IMPROVING ECONOMIC AND DEMOGRAPHIC CONDITIONS SUPPORTED THE REVIVAL OF RENTAL DEMAND In a context of highly supportive monetary and fiscal policies, rising vaccination rates and the easing of pandemic-related restrictions have allowed economic conditions to recover much of the ground lost to the pandemic.

demand. When job prospects improve for young adults, renter household formation tends to increase since young adults find it easier to leave the family home for independent rental accommodation. Young adults saw the deepest and most prolonged losses in employment among all age groups in the wake of the pandemic, contributing to higher vacancy rates in October 2020.

Another important source of rental demand is net international migration since most newcomers to Canada tend to rent when they arrive. This source of demand fell to historic lows with the onset of pandemic-related travel restrictions.

However, with the easing of pandemic restrictions, net international migration began to recover by late 2020, with recovery accelerating over the first half of 2021. As a result, net international migration in the first half of 2021 was about 45% higher than in the first half of 2020. On the other hand, net international migration remains well below pre-COVID-19 levels. The first half of 2021 was 36% lower than in the first half of 2019. This implies that net international migration is likely to continue to fuel growth in rental demand and place further downward pressure on vacancy rates, assuming migration continues to recover to pre-COVID-19 levels.

Most other provinces remain below 2019 preCOVID-19 numbers of new permanent residents admitted. All CMAs in British Columbia, including Vancouver, were above pre-COVID-19 levels.

Several centres were also above pre-COVID-19 levels in Québec, but Montréal fell just short of its 2019 level. Several centres in Ontario were above pre-COVID-19 levels, but this was offset at the provincial level by Toronto, which remains further below pre-COVID-19 admissions than does Montréal.

NATIONAL RENT GROWTH SLOWED TO A THREE-YEAR LOW AND MOVED CLOSER TO THE LONG-RUN AVERAGE Across all surveyed centres, growth in the average rent for two-bedroom apartments in structures common to both the October 2020 and October 2021 surveys slowed for a second consecutive year, to 3% from 3.5%. This growth is significantly below the 18-year high of 3.9% registered in October 2019 and closer to the historical average of 2.7%. It was also below

overall inflation in Canada during the same period. The all-items CPI increased by 4.7% between October 2020 and October 2021. Several centres were exceptions to the national trend and saw the pace of rent growth increase, including Vancouver and Montréal.

Conversely, Toronto registered one of the largest declines in same sample rent growth, consistent with Toronto being one of the few centres to see a significant rise in vacancy rates. The CMA with the highest average monthly rent level for a two-bedroom purpose-built rental apartment continued to be Vancouver, followed by Toronto.

Centres in Québec, including Montréal, continued to report the lowest rent levels in Canada.

Vancouver, were above pre-COVID-19 levels.

Several centres were also above pre-COVID-19 levels in Québec, but Montréal fell just short of its 2019 level. Several centres in Ontario were above pre-COVID-19 levels, but this was offset at the provincial level by Toronto, which remains further below pre-COVID-19 admissions than does Montréal.

(3)

NATIONAL RENT GROWTH SLOWED TO A THREE-YEAR LOW AND MOVED CLOSER TO THE LONG-RUN AVERAGE

centres were exceptions to the national trend and saw the pace of rent growth increase, including Vancouver and Montréal.

Across all surveyed centres, growth in the average rent for two-bedroom apartments in structures common to both the October 2020 and October 2021 surveys slowed for a second consecutive year, to 3% from 3.5%. This growth is significantly below the 18-year high of 3.9% registered in October 2019 and closer to the historical average of 2.7%. It was also below overall inflation in Canada during the same period. The all-items CPI increased by 4.7% between October 2020 and October 2021. Several

Conversely, Toronto registered one of the largest declines in same sample rent growth, consistent with Toronto being one of the few centres to see a significant rise in vacancy rates. The CMA with the highest average monthly rent level for a twobedroom purpose-built rental apartment continued to be Vancouver, followed by Toronto. Centres in Québec, including Montréal, continued to report the lowest rent levels in Canada.

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

17

TENANT TURNOVER RATES INCREASED The tenant turnover rate measures the proportion of units where new tenants moved in since the previous survey. Nationally, the average turnover rate increased to 15.5% from 14% in October 2020 but remained below the pre-pandemic level of 17.3% in October 2019. This implies that renters were likely more able and willing to leave one dwelling for another than they were during the pandemic, but not as much as they were before the pandemic. Compared to pre-COVID-19 rates, most exceptions to the national trend of lower turnover rates in 2021 were concentrated in Ontario, including Toronto. These centres registered solid growth in turnover rates in 2021, exceeding pre-COVID-19 levels.

The affordability of mortgage payments on a new mortgage has generally deteriorated faster since October 2020 as average home prices have generally outpaced rents in most centres.

This deterioration likely increased the barriers to transition from rent to homeownership, particularly for lower-income households, further supporting rental demand as fewer renter households may have been able to make the transition to homeownership.

CMHC’s reporting on the rental markets has been a mainstay of the sector for over 50 years.

The data and analysis gathered provide a common language for businesses, governments, and the public to discuss rental market issues and developments. For more detailed rental market information, visit our website.

(4)

RENTAL AFFORDABILITY CONTINUED TO POSE A CHALLENGE ACROSS THE COUNTRY To provide more information on the affordability of the purpose-built rental stock, CMHC calculates the number of units in the rental universe that would be affordable for each quintile of the renter income distribution. An affordable dwelling is where the renter household is spending no more than 30% of its gross income on rent.

Most centres report a relative lack of affordable units for households in the lowest income quintiles, with several centres reporting declines in such units since the previous survey.

The below figure shows the estimate of the total number of hours an individual would have to work in a month to afford the average rent on a two-bedroom apartment, assuming they are earning the average wage in their CMA. Full-time employment equates to 150 hours a month (or 37.5 hours a week). Therefore, centres showing more than 150 hours required for affordability implies the average rent is not affordable for a single average wage earner without another source of income, even if they work full time.

18

FAIR EXCHANGE | SPRING 2022

Yes, we can!

Since MetCap Living established itself as a leader in property management, we have routinely been asked one, simple question; “Can you help us run our property more effectively?” And, for well over thirty years, the answer has remained — Yes, we can! Our managers are seasoned professionals, experienced in every detail of the day to day operations and maintenance of multi-unit rental properties. From marketing, leasing, finance and accounting, to actual physical, on-site management, we oversee everything.

Guaranteed vacancy reduction, revenue growth and net profitability — when you’re ready to discuss a better option; we’ll be there. You can count on it.

Kazi Shahnewaz Director, Business Development Office: 416.340.1600 x504 C. 647.887.5676 k.m.shahnewaz@metcap.com

www.metcap.com

SMALL LANDLORD, BIG PROBLEMS By

Kristin Ley, Partner & Liam Thompson, Articling Student- Cohen Highley LLP

W

PROBLEMATIC TENANT BEHAVIOUR IN A CONDOMINIUM

hen the owner of a condominium unit elects to rent out their unit to a tenant, it is important to keep track of the various obligations owed to both the tenant and the condominium corporation. Even when the relationships between all parties continue with no conflicts, consideration must be given to the intersection of various agreements, bylaws, and legislation. Of course, this complexity increases dramatically when a problematic tenant is involved. As a standard rule, courts frown upon duplicitous proceedings, but these various duties create a unique situation in which concurrent proceedings will be permitted and may even be necessary.

The Residential Tenancies Act places obligations on both the landlord and tenant in residential units, and creates a framework for resolving disputes between parties. The landlord’s obligations extend both to the individual tenant and to the residential complex as a whole. In a multi-unit building, this creates the additional obligation for the landlord to ensure that the tenant does not interfere with the reasonable enjoyment of other residents. A positive obligation also rests with the landlord to take action against a problematic tenant.

Of course, as many landlords are aware, correcting the behaviour of, or lawfully evicting, a problematic tenant is easier said than done.

The added complexity of renting a unit in a condominium complex arises due to the additional interests and responsibilities created by the Condominium Act, along with any condominium declaration, rules or bylaws.

20

FAIR EXCHANGE | SPRING 2022

Courts have repeatedly noted that individuals living in condominium complexes, whether as owners or tenants, must be willing to live by the rules of the community they wish to join. If these rules are not respected, the condominium corporation has additional avenues by which issues can be addressed. A landlord who is renting their condominium unit should remember they may be liable, wholly or in part, for the tenant’s actions.

From a practical standpoint, if issues ever arise with a tenant, the landlord would be wise to discuss the matters and try to resolve the issues directly with the tenant. Although this may not always be possible, the time, cost, and frustration of proceeding with a formal application to the Landlord Tenant Board (LTB) can sometimes be avoided altogether.

MULTI-RESIDENTIAL Contracting COMMON-AREAS

AMENITY SPACES suite renovations

COVID-19 SAFETY AWARENESS We follow strict safety precautions with a focus on sanitization, personal protective equipment and physical distancing.

building envelope PAC Building Group is a full-service General Contracting firm servicing Southern Ontario, Montreal and Ottawa regions. We deliver comprehensive building solutions for all project types.

We partner with our clients to understand their goals and interpret their vision, building spaces that are distinctly suited for each environment. With an integrated approach and seamless process, we outpace traditional expectations.

INFO@PACBuildinggroup.com | 905-605-4722 7500 MARTIN GROVE ROAD UNIT 6, VAUGHAN, ON L4L 8S9

If the matter cannot be resolved directly, an application should be brought before the LTB in an attempt to resolve the issue before the condominium corporation is forced to bring an application before the court. If the courts deal with the matter, not only will the time and cost of the situation drastically increase, but both the landlord and tenant become jointly responding parties, and both may be liable for damages and potential cost awards. Evidence of a landlord’s attempt to deal with the issues with the tenant in a satisfactory manner (i.e., via an attempt to discuss the issue followed by an appropriate LTB application) will often reduce the landlord’s exposure should a court proceeding be commenced.

Under the Condominium Act, the court has the express power to issue a compliance order requiring the individual subject to the order to abide by the condominium corporation’s various rules and bylaws. If the tenant does not comply with this order, the court may order that the tenant vacate the unit. Due to the necessity of seeking a compliance order and then on its subsequent breach seeking a secondary order removing the tenant, this process may be costly and timeconsuming. If the landlord has not taken proactive steps to address the actions of the problematic tenant, they may be liable to pay the associated costs. Landlords should also be mindful that courts often award full indemnity costs against the unsuccessful party in actions brought by condominium corporations to avoid other unit owners having to subsidize the expense resulting from the conduct of a problematic unit owner (or their tenant).

22

FAIR EXCHANGE | SPRING 2022

One would assume that a proceeding before the LTB would be more timely; however, due to the significant backlog caused by the ongoing COVID-19 pandemic, the tribunal is not currently able to proceed at peak efficiency. As such, a landlord should submit their application to the LTB as quickly as possible once an issue arises.

A tenant may attempt to have a court proceeding stayed pending the resolution of an application before the LTB; however, courts have declined to do so in the past. As the relief sought under the Residential Tenancies Act and the Condominium Act stems from different obligations, involves different remedies, and involves different parties, the two actions should be considered similar rather than truly duplicitous.

As all condominium corporations have somewhat different rules and bylaws, a landlord wishing to rent out their condominium unit should carefully review all relevant governing documents. Care must be taken to ensure the landlord and their perspective tenant understand, and can comply, with all relevant declarations, rules, or bylaws of the condominium corporation, the Residential Tenancies Act, and the Condominium Act.

2022 FRPO RTA SESSIONS

Legacy of the COVID Era Landlord Tenant Law

Managing the legal and practical challenges that are now a legacy of the COVID era Learn from real-life cases

For more details visit www.frpo.org or email us at events@frpo.org

THANK YOU Online Register TO SPONSORS! at OUR www.frpo.org (Space is limited)

FRPO’S CERTIFIED RENTAL BUILD Introducing the Canadian

Certified Rental Building™️ Program

W

hen FRPO first introduced its Certified Rental Building™️ program (CRBP) in June 2008, at what was a joint Minto/GWL location in High Park, Toronto, few would have predicted it would one day become Canada’s foremost “quality-assurance” accreditation program supporting the multi-residential industry. Initially conceived as a corporate social responsibility (CSR) initiative that would demonstrate the industry’s ability to self-regulate, it has grown into a highly robust integrated professional property management program. It is now Canada’s leading sustainability program supporting multi-residential industry member environmental, social, and corporate governance (ESG) strategies and efforts. It supports all three factors through recognizable standards and requirements that are independently third-party audited.

The program’s growth has included several major milestone steps that have led to its current state as a “value-added” accreditation program in support of the industry and its members. These steps include:

24

FAIR EXCHANGE | SPRING 2022

DING PROGRAM GOES NATIONAL By

Ted Whitehead, Director, Certification- Federation of Rental-housing Providers of Ontario (FRPO)

•

The addition of two new major Standard of Practise disciplines: #1 -Environmental Standards (2016) and #2 - State of Condition Assessment Standards (2019). They go along with the original four disciplines covering Human Resource Management, Resident Management, Building Operations, and Financial/Risk Management.

•

The establishment of Living GREEN Together™️ and CRB Green Apartment Living™️ certification recognition (2018) for participating members. The Living GREEN Together™(LGT) Environmental standards were designed for the multi-residential industry with the intent to address climate change through reducing energy and water usage, promoting effective waste diversion, and improving asset longevity.

•

Initially established with 31 standards CRBP, it has now grown to 54 standards with over 250 requirements that are audited as part of its independent third-party assessment regime (2008 to 2022).

•

CRBP has earned official status on the GRESB list of recognized and approved Building Certification Schemes and “operational green building certification” programs (2018).

•

In January 2022, we merged the B.C. CRB and ON CRB programs into a new Canadian Certified Rental Building™️ program.

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

25

NEW ERA OF CHANGE IN MULTI-RESIDENTIAL SECTOR – ESG TRANSFORMATION LEADING THE WAY Led by Canada’s REIT, investment, institutional, and large private players, Canada’s multi-residential industry has been going through a major transformation to ESG-centric rental-housing providers. This substantive change can “only be a good happening for the multi-res industry.” Let me change that thought to “only be a ‘great’ thing for the multi-res industry.”

So often our industry is portrayed in the light of the evil landlord focused only on collecting rents. Little recognition is given to the growth of the industry over the past 25 years due to highly professional property managers investing hundreds of millions of dollars annually in upgrading older assets and providing consumers with safe, affordable apartment homes and quality service. We are also adding much-needed new apartment buildings at a time when many of Canada’s major municipalities are facing severe housing shortages. The growing ESG movement across the Canadian mufti-residential sector will undoubtedly highlight the industry’s care and efforts to support environmental challenges (e.g., climate change, carbon reduction), combat social issues of the day (e.g., diversity, inclusion, equality), and effectively manage important corporate governance matters (e.g., resilience planning, cyber risks).

Positively impacting the public’s image of the 26

FAIR EXCHANGE | SPRING 2022

multi-residential industry can go a long way to changing the perception of our industry as just simply “landlords” collecting rent to “professional property” management organizations playing a vital role in contributing to the resolution of the challenges facing Canada’s ESG landscape.

The caCanadian Certified Rental Building™️ is committed to supporting the multi-residential industry’s ESG transformation across Canada, and to continually raising the bar of “industry professionalism” in serving rental-housing consumers in all provinces. In the next few weeks, we will have completed the expansion of the program to Alberta. Over the summer and fall periods, caCanadian Certified Rental Building™️ will complete its western expansion efforts and will then look eastward to establish the program in Quebec and the Atlantic provinces.

For more information on the caCanadian Certified Rental Building™️, please contact Ted Whitehead, Director of Certification, twhitehead@frpo.org.

45

HOUSING POLICY AND CFAA CONFERENCE UPDATE By

John Dickie, President- Canadian Federation Apartment Association (CFAA)

HOUSING POLICY ISSUES

T

he September 2021 federal election crystallized the importance of housing affordability for the middle class as a live political issue. The federal government sees more housing supply as the main solution, which is the position FRPO and CFAA have been advancing for years.

The federal Minister of Housing is to create a Housing Accelerator Fund to support the municipalities in speeding up approvals for new housing. The outcomes of the fund should be faster, more, and denser development approvals. CFAA made several submissions to CMHC about the fund, including recommendations on rewarding communities that build more homes and build faster, and identifying vacant or underused property that should be converted to housing.

The Prime Minister’s mandate letter to the Minister of Housing also directs him to create a new Rent-toOwn Program to help current or new renters rent-to-own. If rent-to-own is applied to existing rental developments, that would run against the business plan of almost all rental owners. We want to keep renting out our properties, not sell them off piecemeal. However, rent-to-own might be more interesting as a means of supporting new developments, which could be partly rent-to-own and partly rented on ordinary terms, depending on the preferences and INTEREST DEDUCTIBILITY LIMITATION financial abilities of prospective occupants.

The federal Department of Finance has issued draft legislation to limit the interest that can be Other rent-to-own programs are attractive to deducted by corporations, trusts or partnerships some investors who operate in the secondary that have any foreign income. If your entity or rental market. CFAA’s member associations related entities have foreign income, email include investors in rent-to-own purchases. admin@cfaa-fcapi.org today to receive CFAA’s memo about the new draft rules.

CFAA worked with the Canadian Association of

Rent to Own Professionals (CAROP) to make a joint submission that is respectful to ordinary renting and rent-to-own arrangements. CFAA seeks to educate CMHC and the government on the economics of renting and rent-to-own.

CFAA also aims to emphasize the value of rental housing in addressing Canada’s housing needs.

28

FAIR EXCHANGE | SPRING 2022

Also ask for the memo if your corporation pays interest or lease payments to pension funds, nonprofit housing corporations, municipalities or their agencies, or environmental trusts.

There is still time to seek changes, but CFAA needs to hear from you to seek the changes that rental housing providers need.

However, ACORN and other left-wing housing advocates have taken aim at REITs and large real estate corporations, complaining about the “financialization of housing.” Such attacks can lead to rules that impact rental housing providers of all sizes. Attacks on rental housing providers can make people reluctant to invest in real estate, thereby driving up the return demanded and the costs and prices (rents) in real estate. However, that economic fact will not deter ACORN and other misguided housing advocates.

CFAA and other real estate associations are seeking to educate federal policymakers on the issues. We are also opposing the proposed use of federal tax powers to interfere in housing policy and rental housing rules, which are matters of provincial jurisdiction. The provinces are not eager for the federal government to act on matters that are clearly within provincial jurisdiction.

CFAA Rental Rental Housing Housing Conference Conference 2022 2022 –– May 9 to 11 CFAA May 9 to 11 The CFAA Rental Housing Conference took place in person from May 9 to 11 at the Hyatt Regency Hotel, located at 370 King Street in downtown Toronto.

CFAA-RHC 2022 featured two days of timely and relevant education sessions, the Building Innovations Tour, the annual Rental Housing Awards Dinner, and more!

Two of this year’s highlights were Benjamin Tal’s informative and entertaining Economic Update and an address from CMHC’s President, Ms. Romy Bowers.

This year’s Building Innovations Tour featured one winner of CFAA’s Rental Development of the Year 2021 award, “Lillian Park” by ShipLake Properties, as well as Novus by BentallGreenOak, a beautiful and contemporary development in Liberty Village.

Within the many education sessions, CFAA addressed the financialization of housing and how the industry can best respond. We heard from rental housing leaders and leading rental housing suppliers on technology, clean energy requirements and solutions, human resources, marketing, leasing, operations, and many other topics, including equity, diversity, and inclusion.

30

FAIR EXCHANGE | SPRING 2022

LANDLORD TENANT BOARD FIRE CODE SMALL CLAIMS BUILDING CODE HUMAN RIGHTS CONDOMINIUMS

EXCLUSIVELY FOR LANDLORDS

LONDON 519-672-9330

www.cohenhighley.com landlordreps@cohenhighley.com

KITCHENER 226-476-4444

Roof Consulting Building Envelope Consulting

TEAM THAT DELIVERS

Engineering Design

416-871-7453

Construction Management

absi.ca

Facility Condition Assessment

info@absi.ca

Reserve Fund Study

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

31

EVENTS

APARTMENTALIZE

2022 FRPO CHARITY GOLF CLASSIC

Date and Time: Jun 22 – 24, 2022, 9:00 am – 4:00 pm Location: San Diego, California Experience the unstoppable energy of Apartmentalize, where the industry’s thought leaders, trendsetters, and innovators come together to share ideas and solutions. The schedule is designed to maximize your connections with other attendees and exhibitors.

With interactive sponsored activities, the NAA Exposition, and structured networking sessions, Apartmentalize provides countless opportunities to meet and exchange ideas with the best in the industry.

Innovative learning formats and open spaces that foster knowledge exchanges allow you to align your education to your personal learning level, needs, and interests. As you design your education experience with your professional objectives in mind, you will be able to challenge yourself to explore and find fun in your learning.

32

FAIR EXCHANGE | SPRING 2022

Date and Time: Jul 18, 2022, 8:30 am – 7:00 pm Location: The Country Club - Woodbridge We are pleased to announce the 2022 FRPO Charity Golf Classic will take place on Monday, July 18 at the Country Club located in Woodbridge.

This event will support our charitable partner, Interval House. Stay tuned for more details.

Registration will open in Spring 2022.

JOIN THE BUILDINGS CANADA ONLINE COMMUNITY • Connect with property management, design and construction professionals year round • Access an established and reputable network of suppliers and experts • Stay current with upcoming events, market news, industry trends, best practices, innovative products / services and more • View online educational content and cutting-edge product showcases

www.buildingscanada.com

Produced by

Parking Structure & Building Repair Specialist

TEL: 905 848 2882

FAX: 905 848 3883

www.conterra.ca PARKING STRUCTURE REHABILITATION

BALCONY, MASONRY & CAULKING REPAIRS EXPANSION JOINTS HYDRODEMOLITION SPECIALIZED CONCRETE REPAIRS TRAFFIC DECK WATERPROOFING SYSTEMS

Located at:

3633 Erindale Station Rd, Mississauga, ON L5C 2S9 THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

33

EVENTS CANADIAN APARTMENT INVESTMENT CONFERENCE

2022 MAC AWARDS GALA

Date and Time: Sep 20, 2022, 10:00 am – 2:30 pm Location: Metro Toronto Convention Centre

Year over year, the Canadian Apartment Investment Conference brings together owners, managers, developers, investors, and lenders to provide valuable insights into the multi-unit residential market. The 2021 virtual conference brought together those interested in learning about major trends, issues, opportunities, and strategies in Canada’s multi-unit residential market.

The Canadian Apartment Investment Conference is organized by the producers of The Real Estate Forums, in conjunction with a steering committee of apartment owners, lenders, brokers, and valuators. Stay tuned for more information about the 2022 Canadian Apartment Investment Conference.

THE BUILDINGS SHOW Date and Time: Nov 30 – Dec 2, 2022, 8:00 am – 4:00 pm Location: Metro Toronto Convention Centre

Supported by TCA, BOMA, BILD, Concrete Ontario, and CABA, The Buildings Show, comprised of Construct Canada, PM Expo, HomeBuilder & Renovator Expo, and World of Concrete Toronto Pavilion, is back in person from Nov. 30 to Dec. 2, 2022. For over 30 years, The Buildings Show has provided a unique platform for the industry to see first-hand a complete overview of the built environment. The health and safety of attendees, speakers, exhibitors, and partners is a top priority. We will continue to closely monitor the situation around COVID-19 and will update you across our channels.

34

FAIR EXCHANGE | SPRING 2022

Date and Time: Dec 1, 2022, 5:00 – 9:00 pm Location: Metro Toronto Convention Centre

The MAC Awards is the most important annual event for our members and recognizes the leaders in Ontario’s vibrant rental housing industry. These prestigious awards highlight excellence in a variety of categories including customer service, construction, sustainability, marketing, and personnel. Find out more about these awards by visiting www. frpomacawards.com.This year’s Awards Gala will take place on Thursday, December 1 in conjunction with the Buildings Show. More information about this event will be provided this summer/fall. We can’t wait to see everyone back in person to celebrate the ‘best in the business’ this December.

Please check www.frpo.org regularly for newly added events.

Reinvest energy savings into your building — Free expert advice and up to

200,000

$

*

in equipment upgrades

Most social housing and affordable multi-family apartment buildings have oversized mechanical equipment that isn’t optimized to save energy.

The Affordable MultiFamily Housing program helps affordable multi-family and eligible private marketrate housing providers with low-income tenants make upgrades that improve energy efficiency, lower costs and more.

Incentives for building upgrades and more: • Energy assessments • Boilers • Water heaters • Make-up air units • HVAC controls • In-suite energy and heat recovery units

Connect with our

Energy Solutions Advisors

Lasting benefits Lower ongoing operating costs mean increased reserve for other improvements.

Reduce energy consumption and greenhouse gas emissions.

Enhance comfort and well-being of your residents. enbridgegas.com/affordable 1-866-844-9994 energyservices@enbridge.com

* HST is not applicable and will not be added to incentive payments. All incentive offers are available to Enbridge Gas customers, including those formerly served by Union Gas. Terms and conditions apply.

Visit enbridgegas.com/affordable for details. © 2022 Enbridge Gas Inc. All rights reserved. ENB 789 03/2022

2021 C 2021 CORPORATE MEMBER 2022 Corporate Members

A COMMERCIAL REAL ESTATE Brookfield Place T: 416-865-7767 Attn: Joe Almeida 18Membership York Street, Suite 400 Place information 416-865-7767 T Attn: Joe T:Almeida more on the benefits of Corporate please contact us at membership@frpo.org.

181 Bay Street, Suite.T:1800, Box 754 100 Wynford Drive, 3rd Floor F: 416-863-1515 18 York Street, Suite 400 416-673-4015 ForAIRD more information on the benefits of Corporate please contact us at membership@frpo.org. & BERLIS LLP BELL3rd Floor Toronto, ON M5H 2T8AVISONMembership YOUNG reet, Suite. 1800, BoxON754M5JBONDI 100 Wynford Drive, F: 416-863-1515 la ACCENT BUILDING T: 416-673-4015 Toronto, 2T9 Toronto, ON 4B4Mastrandrea thalinski@airdberlis.com ENERGY CORP BRADA CONSTRUCTION LTD. joe.almeida@avisonyoung.com ON M5H 2T8 Membership 4RENT.CA BROOK RESTORATION Attn: Tom Halinski Attn:M3C Laura information on the of Corporate please contact us at membership@frpo.org.

BRADA CONSTRUCTION LTD.benefitsToronto, COMMERCIAL REAL ESTATE N M5JBrookfield 2T9 Place For more Toronto, ON M3C 4B4 thalinski@airdberlis.com joe.almeida@avisonyoung.com SCIENCES INC. T: 416-865-7767 T: 905-302-1565 Attn: Belinda Gilbey Attn: TotoGrist Babic Attn: JoeAttn: Almeida Pauline Attn: Leo Attn: TotoRacioppo Babic 18 York Street, Suite 400 181 Bay Street, Box 754 100 Wynford Drive, 3rd Floor 39Ace F: 416-863-1515 4Rent.ca Accent Building Group ofACE Companies laura.mastrandrea@bell.ca Crescent, Suite 401Suite. 1800,T:TF: T: 416-673-4015 Cranfield Road 2800 14th Avenue, Unit 13 BUILDING ACCENT BUILDING GROUPOF OFCOM COM Attn: Naji Hassan Toronto, ON M5H 2T8 416-300-0042 T: 416-626-6289 4RENT.CA T: 416-663-7976 ACCENT ACE GROUP 888-761-3313 ext.

2222 T: 416-626-6289 Toronto, ON M5J 2T9 4RENT.CA Toronto, ON M3C 4B4 thalinski@airdberlis.com joe.almeida@avisonyoung.com Sciences Inc. Attn: LeoRacioppo Racioppo Attn: Frank Evangelou Attn:3H6 Robert Ghaeli SCIENCES INC. 4K 0E3 East York, ON M4B Markham, ON L3R 0E4 Attn: Leo T: 905-474-9569 BONDI ENERGY CORP BRADA CONSTRUCTION LTD. 11 Kelfield Street 1125Kelfield Street Advance Road e Street pauline@brookrestoration.ca belinda@bondicorp.com toto@bradaconstruction.com Road Attn:T:Robert Ghaeli SCIENCES toto@bradaconstruction.com leo@mediaclassified.ca Crescent, Suite 401 39 Cranfield Road 2800 14th Avenue, Unit 13 INC. 610Applewood Applewood Crescent, Attn: Naji Hassan 416-285-5388 Attn: Leo 610 Racioppo T:TF:(905) 761-3313 T: (416) 285-5388 Attn: Naji Hassan 888-761-3313 ext.Gilbey 2222 Attn: Belinda Attn: Toto Babic B 2800 14th Avenue, Unit 13,Hassan 160Cranfield BartleyLTD. Dr, North York, naji@absi.ca BONDI ENERGY CORP BRADA CONSTRUCTION Toronto, ON M9W 5A1 Toronto, ONON M9W 5A1 Toronto, M8Z 2S6 P TF: 1E42S6 M8Z 39 Road 2800 14th Avenue, Unit 13 Attn: Naji T: 416-285-5388 Vaughan, ON L4K 0E3 East York, ON M4B 3H6 Markham, ON L3R 0E4 T: 905-474-9569 F: 416-285-7088 Suite 401 leo@mediaclassified.ca mail@acegroupgta.ca T: (905) 474-9569 888-761-3313 ext. 2222 leo@mediaclassified.ca ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

T: 416-300-0042 416-626-6289 0E4 ON M4A Attn: Belinda Attn: TotoT:Babic mail@acegroupgta.ca BROOK RESTORATION A York,1E1 ON M4B 3H6 Markham, Vaughan, ON L4K OE3 BONDIGilbey ENERGY CORPON L3R 0E4 Markham, ON, T:L3R BRADAnaji@absi.ca CONSTRUCTION LTD. East 905-474-9569 F: 416-285-7088 leo@mediaclassified.ca 11 KelfieldAttn: Street 25 Advance Road naji@absi.ca 1903-2300 Yonge Street belinda@bondicorp.com toto@bradaconstruction.com Pauline Grist T Attn: Belinda Gilbey Attn: Toto Babic T: 416-300-0042 T: 416-626-6289 naji@absi.ca mail@acegroupgta.ca Toronto, ON M9W 5A1 Toronto, ON M8Z 2S6T: 416-626-6289 Toronto, ON M4P 1E4 T: 416-663-7976 T: 416-300-0042 11 Kelfield Street p Aird & Berlis LLP Avison Young Bell Canada 25 Advance Road 0 Yonge Street belinda@bondicorp.com toto@bradaconstruction.com CANMAR CONTRACTING AIRD & BERLIS CANMAR CONTRACTING AVISON YOUNG 11 Kelfield Street pauline@brookrestoration.ca C.H.A.M.P ENGINEERING 25 Advance Road Yonge Street CANADIAN belinda@bondicorp.com toto@bradaconstruction.com AIRDLLP & BERLIS LLP BELL AVISON YOUNG APARTMENT Commercial Real Estate Attn: Tom Halinski Attn: Mastrandrea Toronto, ON Laura M9W 5A1 Toronto, ON M8Z 2S6 N M4P1903-2300 1E4 LIMITED Toronto, ON M9W 5A1 Toronto, ON M8Z 2S6 Toronto, ON M4P 1E4 Attn: Tom Halinski LIMITEDREAL ESTATE Tom865-7767 Halinski Attn: Laura Mastrandrea COMMERCIAL REAL ESTATE COMMERCIAL LIMITED T:Attn: (416) T: (905) 302-1565 Attn: Joe Almeida MAGAZINE Brookfield Place, 181 Bay Brookfield Place Attn: Mark Lecce T: 416-865-7767 T: 905-302-1565 CANMAR CONTRACTING 169Haas City ViewStreet, Drive ceDrive Attn: JoeFrank Almeida T: 416-865-7767 18 York Street, Suite 400, AIRD & BERLIS LLP BELL Attn: Mark Lecce 100 Wynford Drive, North Attn: Lippa 17 Road Attn: Joe Almeida 18 York Suite 400 AVISON YOUNG thalinski@airdberlis.com laura.mastrandrea@bell.ca T: (416) 673-4013 CANADIAN APARTMENT 18 York Street, Suite 400 Haas Road laura.mastrandrea@bell.ca Street, SuiteSuite.

1800, Toronto, Attn: Bryan Avenue East,181 Suite 500 Bay Street, 1800, Box 754Chong M9W 5B1 100 Wynford Drive, 3rd17 Floor F: 416-863-1515 T: 416-673-4015 LIMITED T: 416-674-8791 Toronto, ON M5H 2T8 Toronto, ON M9W 5B1 Suite.

1800, Box 754 Toronto, ON M5H 2T8 York, ON M3C 4B4 100 WynfordAttn: Drive,Laura 3rd Floor joe.almeida@avisonyoung.com F: 416-863-1515 thalinski@airdberlis.com Attn: TomToronto, Halinski Mastrandrea MAGAZINE T: ESTATE 416-741-2222 Toronto, 416-674-8791 T:T:416-673-4015 COMMERCIAL REAL ON2T9 M5J 2T9 ON M5J CONTRACTING Toronto, ON M3C 4B4 Toronto, C.H.A.M.P Toronto,ONONM9W M5H 2T8 1693A1 City View Drive CANMAR ON M9W 3A1 joe.almeida@avisonyoung.com T:F:416-512-8186 ext. 232 4Z8 2001 CANMAR CONTRACTING ENGINEERING C CANADIAN APARTMENT Attn: Mark Lecce 416-674-7956 CANADIAN 17 HaasON Road 5JM2J Attn: Bryan Chong Sheppard Avenue East, Suite 500 APARTMENT Toronto, M3C 4B4 T:2T9 416-865-7767 T: 905-302-1565 frankl@champeng.com thalinski@airdberlis.com LIMITED Attn: Joe Almeida F: 416-674-7956 joe.almeida@avisonyoung.com LIMITED MAGAZINE18 York Street, Suite 400 169 City View Drive Toronto, ON M9W 5B1 T: 416-674-8791 LIMITED bryanc@mediaedge.ca markl@canmarcontracting.com ON M9W T:Chong 416-512-8186 ext. 232 L Toronto,Avenue OntarioEast, M2J 4Z8500 Attn: Bryan Attn:Mar Mark Lecce MAGAZINE Bondi Energy Corp.

Contracting Ltd 100 Wynford CHAMP Engineering F: 416-863-1515 laura.mastrandrea@bell.ca Attn: Frank3A1 Lippa 17 HaasDrive, Road 3rd Floor Toronto, T: 416-673-4015 Can 2001 Sheppard Suite markl@canmarcontracting.com 169 City View Drive F: 416-674-7956 Toronto, ON M5H 2T8 Toronto, ON M9W 5B1 Attn: Mark Lecce T: 416-674-8791 bryanc@mediaedge.ca A 17 Haas Road Limited Attn: Belinda Attn: Mark Lecce Attn: Bryan Chong ppard Avenue T: 416-741-2222 Toronto, ON M9W 3A1 T: 416-512-8186 ext.

232 Gilbey BROOK RESTORATIO Toronto,East, OntarioSuite M2J 500 4Z8 Toronto, ON M3C 4B4 BONDI ENERGY CORP BRADA CONSTRUCTION LTD. thalinski@airdberlis.com joe.almeida@avisonyoung.com 196 City View Toronto, Toronto, ON Drive, M9W 5B1 markl@canmarcontracting.com 416-674-7956 T: Toto 416-674-8791 frankl@champeng.com bryanc@mediaedge.ca T:Attn: (416) 300-0042 T:F:(416) 674-8791 Attn: Frank Lippa Attn: Pauline Grist Gilbey Attn: Babic T Toronto, ON M9W 3A1 ONTARIO T: 416-512-8186 ext.Belinda 232 ntario M2J 4Z8 1903-2300 YongeCMHC Street, ON M9W 5B1 markl@canmarcontracting.com 17 Haas Road,LTD. Toronto, ON CMHC ONTARIO F:BRADA 416-674-7956 BONDI ENERGY CORP CONSTRUCTION T: 416-663-7976 T: 416-300-0042 T:CMLS 416-626-6289 belinda@bondicorp.com sales@canmarcontracting.com T: (416) 805-7970 fr BUSINESS CENTRE bryanc@mediaedge.ca Toronto, ON M4P 1E4 CITREX M9W 3A1 M9W113A1 CMHC ONTARIO Kelfield Street pauline@brookrestoration.c 25 Advance Road 1903-2300 Yonge Street belinda@bondicorp.com toto@bradaconstruction.com Attn: Paula Gasparro markl@canmarcontracting.com frankl@champeng.com BUSINESS Attn: Belinda Gilbey Attn: Toto BabicCENTRE CITREX Attn: Guy-Anne Duval CMHC ONTARIO Attn: Vladyslava Kapustina Toronto, ON M9W 5A1 BUSINESS CENTRE Toronto, ON M8Z 2S6 Toronto, ON M4P 1E4 d Avenue East, Suite 300CORP BROOK RESTORATIO CITREX Attn: Vladyslava Kapustina 18 York Street, Suite CMLS T: 647-729-8435 BONDI ENERGY BRADA CONSTRUCTION LTD. Guy-Anne Duval T: 416-300-0042 T:Attn: 416-626-6289 1500East, BUSINESS CENTRE 613-748-2000 100 Sheppard Attn: Avenue Suite 300 Suite Attn: Guy-Anne Duval T:T:800-643-6922 Attn: Vladyslava Kapustina CitRex Corp.

CMHC CMLS Attn: Paula Gasparro M2N Attn: Pauline nit 4 6Z1Belinda 100 Sheppard Avenue East, 300 F: 416-646-1009 18 York Street, Suite 1500Grist Attn: Gilbey Toto Babic T: 800-643-6922 11 Kelfield Street Attn: Guy-Anne Duval 25 Advance Road ge Street CMHC ONTARIO Toronto, ONONAvenue M5J 2T8 T: 613-748-2000 toto@bradaconstruction.com 50 Ritin Lane, Unitbelinda@bondicorp.com YorkPaula Street, Suite 1500 F:4416-877-9229 416-250-3204 100 Sheppard East, Suite 300 Attn: Guy-Anne T: 613-748-2000 18 York Street, Suite 1500 18 T: 800-643-6922 T: 647-729-8435 Toronto, M2N 6Z1 Attn:C:Vladyslava Kapustina Duval Attn: Gasparro 50 Ritin Lane, Unit 4 CITREX C: C Toronto, ON M2N 6Z1 T: 613-748-2000 T: 416-663-7976 416-877-9229 paula.gasparro@cmls.ca K 4C9 T:1E4 416-300-0042 T: 416-626-6289 Toronto, ON M5J 2T8 Toronto, ON M9W 5A1 BUSINESS CENTRE CANMAR CONTRACTING Concord, ON L4K 4C9 Toronto, ON M2N 6Z1 Toronto, ON M8Z 2S6 4P Toronto, ON M5J 2T8 F: 416-250-3204 C: 416-877-9229 F: 416-646-1009 gduval@cmhc-schl.gc.ca F: 416-250-3204 Toronto, ON M5J 2T8 C.H.A.M.P ENGINEER APARTMENT Concord, ON L4K 4C9 info@citrex.ca T:CANADIAN (416) 877-9229 T:F:(416) 250-2731 T: (647) 729-8435 416-250-3204 Attn: Vladyslava Kapustina A info@citrex.ca 11 Kelfield Street pauline@brookrestoration.

25 Advance Road LIMITED belinda@bondicorp.com toto@bradaconstruction.com paula.gasparro@cmls.ca Attn: Guy-Anne Duval18 York Street, 15th Floor, 100 Sheppard Ave East, Suite gduval@cmhc-schl.gc.ca LIMITED MAGAZINE gduval@cmhc-schl.gc.ca gduval@cmhc-schl.gc.ca 50 Ritin Lane, 50 Ritin Lane,info@citrex.ca info@citrex.ca paula.gasparro@cmls.ca 100 Sheppard Avenue 300 169 City View Drive East, Suitegduval@cmhc-schl.gc.ca T: 800-643-6922 T Attn: Mark Lecce Toronto, ON M9W 5A1 ane, Unit 4 2001 18 York Street, Suite 1500 Toronto, ON M8Z 2S6 300, Toronto, Attn: Frank Lippa 17 Haas Chong Sheppard East, Suite 500 Attn: Bryan ONM9W M2N5B1 6Z1 T: 613-748-2000 Concord, ONAvenue L4K 4C9 Toronto, ON M5J 2T8Road Toronto, Toronto, ON ONM2N 6Z1 T: 416-674-8791 C: 416-877-9229 F T: 416-741-2222 Toronto, ON M9W 3A1 T:CANADA 416-512-8186 ext.

232 4Z8 ON L4K 4C9 Toronto, Ontario M2JCOINAMATIC Toronto, ON M5J 2T8 F:CANMAR 416-250-3204 INC. LLP MECHANICAL LTD. COHENbryanc@mediaedge.ca HIGHLEY LLP F:CYNERGY 416-674-7956 COHEN HIGHLEY CONTRACTING frankl@champeng.com info@citrex.ca COINAMATIC CANADA INC. CYNERGY MECHANICAL LTD p COHEN HIGHLEY LLP CANADIAN APARTMENT COINAMATIC CANADA INC. Cohen Highley LLP Coinamatic Canada Inc. Cynergy Mechanical Ltd. 34 Leading Road, Unit 10 Attn: Kristin Ley gduval@cmhc-schl.gc.ca markl@canmarcontracting.com Attn: Don Neufeld Attn: Kristin Ley Attn: Gerald McCann CANADA COINAMATIC INC.Road, Unit 10 34Attn: 34 Leading LIMITED Attn: Don Attn: Gerald Leading Road, UnitMcCann 10 Attn: Kristin Ley Attn: Kristin Ley Attn: DonNeufeld Neufeld Attn: Don Neufeld Etobicoke, ON M9V 3S9 Gerald McCann MAGAZINE T: 519-672-9330 Etobicoke, ON M9V 3S9 CANMAR CONTRACTING Leading Road, C: 403-815-8672 T: 519-672-9330 T: 416-749-2200 169 City View Drive C: 403-815-8672 T: ON 416-749-2200 Attn:Mark Don Neufeld C.H.A.M.P CANADIAN APARTMENT Attn: Lecce 34 Leading Road, Unit 10, 1734 Etobicoke, M9V Unit 3S9 10ENGINEE C: 403-815-8672 519-672-5960 nAvenue Boulevard West 301 Matheson Boulevard West T: (519) 672-9330 T: (905) CMHC 795-1946 T:Haas (416)Road 749-2200 One London Place 519-672-9330 BryanF:Chong East, Suite 500PlaceT:Attn: ONTARIO F: 519-672-5960 3013G3 Matheson Boulevard West F: 905-755-8885 LIMITED F: 877-749-2200 F: 905-755-8885 F: 877-749-2200 One London Etobicoke, ON M9V 3S9 CITREX Toronto, ON M9W 5B1 CMLS C: 403-815-8672 LIMITED COHEN HIGHLEY LLP ley@cohenhighley.com Mississauga, ON L5R MAGAZINE 301 Matheson Blvd W, T: 416-674-8791 F: 905-755-8885 ley@cohenhighley.com dneufeld@coinamatic.com gmccann@cynergymechanical.ca Etobicoke, ON M9V 3S9 Queens Avenue, 11th Floor CENTRE Toronto, ON M9WAttn: 3A1Paula Gasparro C 169 City View Drive gmccann@cynergymechanical.ca 416-512-8186 ext.

F:T:dneufeld@coinamatic.com 519-672-5960 oONM2JL5R255 4Z83G3 301 MathesonAttn: Boulevard West COINAMATIC CANADA INC. ley@cohenhighley.com Mississauga, ON L5Rdneufeld@coinamatic.com 3G3 BUSINESS Attn:232 Vladyslava Kapustina ce 255 Queens 11th Floor gmccann@cynergymechanical.ca Mississauga, ON L5RMark 3G3 Lecce ONChong N6A 5R8Avenue, Attn: Kristin Ley Attn: Frank Lippa 17 Haas Road dneufeld@coinamatic.com F: 905-755-8885 Attn: Guy-Anne Duval Attn:London, Bryan F: 416-674-7956 34 Leading Road, UnitT:10647-729-8435 100 Sheppard Avenue T: 800-643-6922 Toronto, ON M9W 5B1 Mississauga, Attn: Don Neufeld bryanc@mediaedge.ca ley@cohenhighley.com A ON L5R East, 3G3 Suite 300 T: 613-748-2000 London, ON N6A 255Ritin Queens Avenue, 11th 50 Lane, Unit 45R8 T: 416-674-8791 18 York3A1 Street, Suite 1500 nue, 11th Floor T: 519-672-9330 T: 416-741-2222 Toronto, ON M9W T: 416-512-8186 ext.

232 dneufeld@coinamatic.com Toronto, ON M2N 6Z1 markl@canmarcontracting.com C: 416-877-9229 F: 416-646-1009 ON M9V 3S9 Concord, ON L4K 4C9 Toronto, ON M5JEtobicoke, 2T8 C: 403-815-8672 Floor, London ON N6A 5R8 T F: 416-250-3204 F: 416-674-7956 An5R8 F: 519-672-5960 301 Matheson Boulevard West DIVERSO ENERGY frankl@champeng.com DELTAinfo@citrex.ca ELEVATOR CO. LTD. bryanc@mediaedge.ca paula.gasparro@cmls.ca DULUX PAINTS Place gduval@cmhc-schl.gc.ca F: 905-755-8885 F markl@canmarcontracting.com Delta Elevator Co. Ltd.CO. LTD. Edge Group LtdDoyle Attn: JonPaintsPPG Mesquita PAINTS Attn: Jeff Righton Attn: Mark DIVERSO ENERGY ley@cohenhighley.com DELTA ELEVATOR Mississauga, ON L5R 3G3 Dulux DIVERSO ENERGY DULUX ns Avenue, 11th Floor CMHC ONTARIO dneufeld@coinamatic.com g Attn: Jeff Righton Attn: Mark Doyle Attn: Frank Di Giacomi T: 226-751-3790 T: 905-828-4423 T: 416-768-4110 366 Westpark Crescent Mesquita 8200 Keele Street Attn: Jeff Righton CITREX Attn: Jon Mesquita Attn: Mark Attn: DoyleJon N N6A 947 5R8Verbena Road COHEN HIGHLEY LLP jon@diversoenergy.com F: 519-745-7587 BUSINESS CENTRE T: (905) 828-4423 T: (416) 557-8386 T: (905) 850-2332 doyle@ppg.com DIVERSO ENERGY DELTA ELEVATOR CO. LTD. Mississauga, ON L5T 1T5 Waterloo, ON N2T 3A2 COINAMATIC CANADA INC. Concord, ON L4K 2A5 T: 226-751-3790 947Verbena Verbena Road, T:Kristin 905-828-4423 CMHC ONTARIO Road T: 226-751-3790 366 Westpark Crescent Attn: Vladyslava Kapustina Attn: Ley 8200 Keele StreetCYNERGY MECHANIC T: 416-768-4110 8200 Keele Keele Street Street, Concord, jrighton@delta-elevator.com k Crescent jrighton@delta-elevator.com doyle@ppg.com 8200 Leading CITREX947 155 Regina Rd,34Unit 4, Road, Unit 10frank@edgegroupltd.com CMLS Attn:Attn: Don Neufeld Guy-Anne Duval Attn: Gerald McCann Attn: Jon Mesquita Mississauga,ONON L5T 1T5 Righton Attn: Jeff jon@diversoenergy.com F: 519-745-7587 Mississauga, L5T 1T5 T: 519-672-9330 Waterloo, ON N2T 3A2 BUSINESS CENTRE 100 Sheppard Avenue East, Suite 300 jon@diversoenergy.com ON L4K T: 800-643-6922 ON L4K 2A5 doyle@ppg.com Etobicoke, N2T Unit 4 3A2Vladyslava Kapustina C: 403-815-8672 T:2A5 416-749-2200 Vaughan, ON L4L 8L9 ON M9V 3S9 18Concord, York Street, Suite 1500Gasparro Concord, ON L4K 2A5 Attn: Attn: Paula T: 613-748-2000 jrighton@delta-elevator.com T: 226-751-3790 F: 519-672-5960 301 Matheson Boulevard West T: 905-828-4423 DIVERSO ENERGY DELTA ELEVATOR CO. LTD. One London Place D Attn: Guy-Anne Duval ad 366 Westpark Crescent Toronto, ON M2N 6Z1 8200 Keele Street C: 416-877-9229 F: 905-755-8885 F:2T8 877-749-2200 100 Sheppard Avenue East, Suite 300 4KT:4C9 Toronto, ON M5J 800-643-6922 ley@cohenhighley.com Mississauga, ON L5R 3G3 T: 647-729-8435 F:jon@diversoenergy.com 416-250-3204 255 Queens Avenue,F:11th Floor JeffEDGE Attn: Jon Mesquita 18 York Street, Suite 1500 519-745-7587 Attn: Righton A GROUP LTDEngineering EFFICIENCY ENGINEERING dneufeld@coinamatic.com ENBRIDGE GAS INC. Efficiency En-Pro Enbridge Gas Inc. T: 613-748-2000 gmccann@cynergymechani N L5T 1T5 Waterloo, ON N2T 3A2 Concord, ON L4K 2A5 info@citrex.ca Toronto, ON M2N 6Z1 London, ON N6A 5R8 C: 416-877-9229 F: 416-646-1009 gduval@cmhc-schl.gc.ca Attn: Frank Di Giacomi Attn: Lauri Alty Attn: George Hantzis T: 226-751-3790 Toronto, ON M5J 2T8 T: 905-828-4423 Inc. Attn: Luke Slater Attn: Brianna Shen jrighton@delta-elevator.com T F:Crescent 416-250-3204 na Road 366 Westpark 8200 Keele Street Street, T: 905-850-2332 ext.Alty 102 info@citrex.ca T:(416) 519-624-9965 T: 416-758-4762 paula.gasparro@cmls.ca d 202 -Simcoe 225 Pinebush RoadNorth, 500 Consumers Road GROUP LTD 174 EFFICIENCY ENGINEERING T: 587-9420 T: (416) 495-7783 Attn: EDGE Lauri jon@diversoenergy.com F: 519-745-7587 500 Consumers Rd gduval@cmhc-schl.gc.ca ga, ON 155 L5TRegina 1T5 Road #4 Waterloo,ONONN1T N2T Concord, ON L4K 2A5 lalty@efficiencyengineering.com george.hantzis@enbridge.com L1G 4S93A2 Cambridge,ON 1B9 EFFICIENCY ENGINEERING NorthON York,M2J ON M2J ENBRIDGE GASLauri INC.Alty Attn: Frank Di Giacomi Attn: DIVERSO ENERGY ELEVATOR CO. LTD. Oshawa, lslater@en-pro.com energyservices@enbridge.com T:DELTA (519) 624-9965 DULUX PAINTS North York 1P81P8 225 Pinebush Road,jrighton@delta-elevator.com Suite HIGHLEY LLP Vaughan, ON L4L 8L9 COHEN Attn: Jon Mesquita Attn: Jeff Righton Attn: Lauri Alty Attn: George Hantzis T: 905-850-2332 ext. 102 Attn: Mark Doyle T: 519-624-9965 202 - 225 Pinebush Road 500 Consumers Road CAN COINAMATIC CANADA INC. 202, Cambridge, ON N1T 1B9 info@efficiencyengineering.com Attn: Kristin LeyT: LTD 905-828-4423 T:Unit 416-768-4110 COHEN LLP 947 lalty@efficiencyengineering.com 366 Westpark Crescent ON N1T 1B9 T:T:226-751-3790 T: 519-624-9965 EDGE GROUP 416-758-4762 EFFICIENCY ENGINEERING 155Verbena ReginaRoad Road #4 Cambridge, 8200 Keele Street 34North York,Road, ON M2J 1P810 nebush Road HIGHLEY Leading 500 Consumers Road Attn: Don Neufeld COINAMATIC CANADA INC. CYNERGY MECHANI jon@diversoenergy.com F: 519-745-7587 doyle@ppg.com ESW Building Services North York, Firetronics 2000 Inc. Alty First National Financial Mississauga, L5T 1T5 Waterloo, ON N2T1P8 3A2 T:Attn: 519-672-9330 Concord, ON L4K 2A5Etobicoke, Vaughan, 8L9 Kristin Ley ONONL4L FIRETRONICS 2000 INC. lalty@efficiencyengineering.com george.hantzis@enbridge.com FIRST NATIONAL FrankEN-PRO Di Giacomi Attn: Lauri ON Attn: N1T 1B9 ON M2J ON M9V 3S9 McCann 34 Leading Road, Unit 10 C:Morris 403-815-8672 jrighton@delta-elevator.com Attn: Don Neufeld Attn: Gerald Inc. LP Attn: David EDGE GROUP LTD EFFICIENCY ENGINEERING E Attn: David Morris Attn: Luke Slater FINANCIAL CORP. F: 519-672-5960 301 Matheson Boulevard West aceT: 519-672-9330 T: 905-850-2332Attn: ext. 102 519-624-9965 Etobicoke, ON M9V 3S9 202Alden - 225 Pinebush Road 500 Consumers Road F:T:905-755-8885 550 Alden Road, Unit 110, 403-815-8672 T:T:(905) 470-8305 Martin Wladyka Attn: Scott 550 Road UnitC:110 T: Bullock 416-749-2200 905-470-7723 5250Street Solar Drive, Unit 31,Frank Attn: Aaron Cameron T: 416-587-9420 100 University Avenue 174 Simcoe North Attn: Di Giacomi Attn: Lauri Alty A ley@cohenhighley.com Mississauga, ON L5R 3G3 301624-1854 Matheson Boulevard West enue, 11th Floor lalty@efficiencyengineering.com d F:#4519-672-5960 Markham, ONON L3R 16 York Street, Suite Markham, 6A81B9 Cambridge, ONL3R North York, ON M2J 1P8 davidmorris@firetronics.ca davidmorris@firetronics.ca T: (905) T: (866) 844-9994 T: 416-597-7681 dneufeld@coinamatic.com FIRETRONICS 2000 INC. North Tower, Suite1900, 700 Oshawa,Mississauga, ON L1G 4S9 ON L4W 5M8 lslater@en-pro.com EN-PRO F:6A8N1T 905-755-8885 F:Road 877-749-2200 T: 905-850-2332 ext.

102 T: 519-624-9965 202 225 Pinebush Road 500 Consumers Mississauga, EDGE GROUP LTDON L5R 3G3 EFFICIENCY ENGINEERING ENBRIDGE GAS INC. T 6A 5R8 Toronto,Toronto, ON M5J 0E61V6 F: 416-593-1900 info@eswbuildingservicesinc.com aaron.cameron@firstnational.ca ON M5J Attn: David Morris 4Lley@cohenhighley.com 8L9 Attn: Luke Slater gmccann@cynergymechan lalty@efficiencyengineering.com na Road #4 Cambridge, ONdneufeld@coinamatic.com N1T 1B9 FIRETRONICS 2000 INC. North York, ON M2J 1P8 Attn: Frank Di Giacomi Attn: Lauri Alty Attn: George Hantzis g FIRST NATIONAL aaron.cameron@firstnational.ca 550 Alden Road Unit 110 T: 905-470-7723 T: 416-587-9420 100 University Avenue North T: 905-850-2332 ext.

102 T:FINANCIAL 519-624-9965 T: 416-758-4762 202 -Drive, 225 Pinebush Road 500 Consumers Road ON L4L 8L9 174 Simcoe Street Attn: David Morris 25 Mobile Toronto ON, CORP. Flynn Group Of Grebian Group Inc. Gryd Markham, ON L3R 6A8 davidmorris@firetronics.ca lslater@en-pro.com North Tower, Suitegeorge.hantzis@enbridge.co 700 Oshawa, ON L1G 4S9 lalty@efficiencyengineering.com Cambridge, ON N1T 1B9 North York, ON M2J 1P8 M4A 1H5 ad Unit 110 155 Regina Road #4DELTA Companies Attn: Theo Petridis Attn: Josh Donen T: 905-470-7723 DIVERSO ENERGY ELEVATOR CO. LTD. Aaron 100 University Avenue Toronto, ON M5J 1V6 GOTTARENT.COM FIRSTONSITE GREBIANAttn: GROUP INC.Cameron FIRETRONICS 2000 INC. Vaughan, ON L4L EN-PRO 8L9 T: (416) 333-3329 T: (866) 343-4793 Attn: Suzanne Mooney N L3R 6A8 ELEVATOR CO. davidmorris@firetronics.ca DIVERSO ENERGY DELTA LTD. 416-597-7681 Attn: Mesquita Attn: Jeff Righton DULUX PAINTS North Tower, Suite 700 Attn: Martina Gezic Attn: Craig Smith Attn: TheoT:Petridis Attn:Jon David Morris Attn: Luke Slater FIRETRONICS 2000 INC. theo@grebiangroup.com info@gryd.com T: (416) 605-0412 EN-PRO F 6435 Northwest Drive, T: 888-440-2099 T: 877-778-6731 T: 416-333-3329 136 Market Ave, Jon Mesquita F: 416-593-1900 211 Pritchard Rd. Unit #4 Attn:110Jeff Righton Matheson Blvd W, SuiteT:210 25 Mobile DriveM5JAttn: T: 226-751-3790 Toronto, ON 1V6 905-828-4423 Attn: Mark Doyle oad 366 Westpark Crescent 8200 Keelemgezic@gottarent.com Street 550 Alden Road Unit 110 T: 905-470-7723 suzanne.mooney@ T: 416-587-9420 Attn: David Morris FIRETRONICS 2000 INC. 100 University Avenue etT:North EN-PRO FIRST NATIONAL Attn: Slater F craig.smith@firstonsite.ca theo@grebiangroup.com L4V 1K2Luke Hamilton, ON L8J 0G5 Toronto,Mississauga, ON L5R 4G7 ON North York, ON M4A 1H5 Unit 800, Winnipeg, MB aaron.cameron@firstnational.ca T: 226-751-3790 905-828-4423 jon@diversoenergy.com T: L4K 416-768-4110 F: 519-745-7587 flynncompanies.com 366 Westpark Crescent Waterloo, L5T 1T5 8200 Keele Street Attn: David Morris Concord, ON 2A5700 CORP. A Markham, ON N2T L3R 6A8 Luke Slater FINANCIAL 550 AldenON Road Unit3A2 110 lslater@en-pro.com T:davidmorris@firetronics.ca 905-470-7723 GREBIAN GROUP T: 416-587-9420Attn:FIRSTONSITE R3B 0P4INC. North Tower, Suite GeN4S9 100 University Avenue Street North jon@diversoenergy.com F: 519-745-7587 doyle@ppg.com jrighton@delta-elevator.com 550 Alden Road Unit 110 T: 905-470-7723Attn: Theo Petridis Waterloo, ON N2T 3A2 Markham, Attn: Aaron Cameron T: 416-587-9420 Concord, ON L4K 2A5 Avenue 100 University Simcoe Street North Attn: Craig Smith ON L3R 6A8 davidmorris@firetronics.ca T lslater@en-pro.com Toronto, ON M5J 1V6 North Tower, Suite 700T: 416-597-7681 N jrighton@delta-elevator.com L1G 4S9 174 Markham, ON L3R 6A8 davidmorris@firetronics.ca lslater@en-pro.com North Tower, Suite 700 Oshawa, ON L1G 4S9 T: 877-778-6731 T: 416-333-3329 HD Supply Canada Inc. Home Depot ICS Facility Services 211 Pritchard Rd. Unit #4 110 Matheson BlvdGREBIAN W, Suite 210GROUP 25 Mobile Drive The GOTTARENT.COM Toronto, ON M5J 1V6 INC. HOMEPRO PEST CONTROL F HOME DEPOT CANADA F: 416-593-1900 GRYDAttn:craig.smith@firstonsite.ca Toronto, ON M5J 1V6 theo@grebiangroup.com Basil Sealy MichaelLirangi Attn: Ron Hamilton, ONBoyko L8J 0G5Leith Toronto, ON L5R 4G7 North York, ON M4AAttn: 1H5 Michael Attn: Simon Attn: a aaron.cameron@firstnation Josh Glow Attn: Lirangi Martina Gezic Attn: TheoAttn: Petridis 70 Carson Street, Etobicoke, T: (416) 276-8630 T:T:(416) 571-8940 T: (416) 402-5497 T: 416-488-7378 416-571-8940 T: 866-343-4793 EDGE GROUP LTD 2680 Skymark Avenue, Suite EFFICIENCY ENGINEERING ON M8W T: 888-440-2099 #4B 4Z6 T: 416-333-3329 211 Pritchard Rd. Unit #4 ve 448 Hargrave basil.sealy@hdsupply.com michael_lirangi@homedepot.com info@icsfacilityservices.ca info@homepropestcontrol.ca MICHAEL_LIRANGI@homedepot.com 110, Mississauga ON L4W 1 Concorde Gate, Suite 900 EDGE GROUP LTD theo@grebiangroup.com EFFICIENCY ENGINEERING ENBRIDGE GAS INC. Attn: Frankinfo@gryd.com Di Giacomi Attn: Lauri Alty mgezic@gottarent.com GREBIAN GROUP INC.3400 14th Avenue, Unit #3 Hamilton, ON L8J 0G5 N M4AWinnipeg, 1H5 MB R3A 0X5 FIRSTONSITE GOTTARENT.COM 900 - 1 ON Concorde Gate, FIRSTONSITE GREBIAN GROUP INC. Toronto, M3C 4H9 5L6 Attn: Frank Di GiacomiAttn: Markham, ON L3R 0H7 Attn: Lauri Alty Attn: George Hantzis FIRSTONSITE GREBIAN GROUP INC. T: 905-850-2332 ext.GRYD 102 Smith Attn: Martina Gezic G 519-624-9965 Craig Attn:T:Attn: Theo Petridis Craig SmithAttn: Theo Petridis Toronto, M3C 4H9Road 202 - 225ONPinebush 500 Consumers Road HOME DEPOT CANADA T: 905-850-2332 ext.Blvd 102T:W,877-778-6731 A T: 519-624-9965 T: 416-758-4762 Attn: Craig Smith Attn: Theo Petridis T: 888-440-2099 T: 877-778-6731 T: 416-333-3329 202 225 Pinebush Road 500 Consumers Road 211 Pritchard Rd. Unit #4 110 Matheson Suite 210 25 Mobile Drive lalty@efficiencyengineering.com Attn: Michael Lirangi T: 416-333-3329 ad Cambridge, ON N1T 1B9 North York, ON Rd. M2J 1P8#4 Attn: Josh Glow 211 Pritchard Unit lvd#4 W, Suite 210 25 Mobile Drive Informa Connect IRestify Inc. Kijiji mgezic@gottarent.com craig.smith@firstonsite.ca theo@grebiangroup.com Hamilton, ON L8J 0G5Pritchard Toronto,210 ON L5R 4G7 T: 877-778-6731 North York, ON M4A 1H5 T lalty@efficiencyengineering.com george.hantzis@enbridge.c T: 416-333-3329 211 Rd. Unit #4 son Blvd W, Suite 25 Mobile Drive Cambridge, ON N1T 1B9 North York, ON M2J 1P8 T: 416-571-8940 T:Teresa 866-343-4793 theo@grebiangroup.com Hamilton, ONRomain L8J 0G5 RL4L 4G78L9 448 Hargrave #4Bcraig.smith@firstonsite.ca North York, ON M4A 1H5 Attn: Domingues Attn: Radatheo@grebiangroup.com Matasova Attn: Lionel HD SUPPLY CANADAMICHAEL_LIRANGI@homedepot.com INC. HORIZON CONNECT CONSTRUCTION craig.smith@firstonsite.ca Hamilton, ON ICS L8JFACILITY 0G5 SERVICES m N L5R 4G7 North York, ON M4A 1H5

HOME DEPOT CANADA

HOMEPRO PEST CONTROL

info@gryd.com 1 Concorde Gate, Suite 900Basil Attn: Ron Boyko Baker T:Attn: (437) 984-5770 (416)14th 934-2040 3400 Avenue, Unit #3 Sealy Attn: Jamie Carvalho 1 Yonge Street, Suite 1801, Toronto, ON M3C 4H9 Attn: Simon Leith 500 King Attn: Michael Lirangi T:ON 416-402-5497 Toronto, 1200, Toronto, ON M4R 1K8 70 Carson Street 6500St. SilverWest, Dart Drive, Unit 228A Markham, TF: 800-782-0557 T: 416-745-8555 T: (416) 512-3465 rada@irestify.com lromain@kijiji.ca L3R 0H7 43 McCormack Street Toronto, ON M5E 1W7 HOMEPRO PEST CONT HOME DEPOT CANADA ON M5V ron@i-c-solutions.ca GRYD Etobicoke, ON M8W 4Z6 Mississauga, basil.sealy@hdsupply.com jamie@horizoncc.ca T: 416-488-7378 1L9 ON L5P 1A2 T: 416-571-8940 teresa.baker@informa.com Toronto, ON M6N 1X8 Attn: Simon Leith Attn: Michael Lirangi Attn: Josh Glow info@homepropestcontrol.ca MICHAEL_LIRANGI@homedepot.com Attn: David Morris ate, Suite 900 Attn: Luke SlaterT: 866-343-4793 T: 416-488-7378 3400 14th Avenue, UnitDavid #3 Morris T: 416-571-8940 Attn: Hargrave #4B Attn: Luke448Slater 550 Alden Road Unit 110900 T:Attn: 905-470-7723 M3CNorth 4H9 Winnipeg, MB R3AAttn: info@homepropestcontrol.c MICHAEL_LIRANGI@homedepot.com T: 416-587-9420 info@gryd.com 100 University Avenue eet 1 Concorde Gate, Suite Michael Lirangi Markham, ON L3R 0H7 HD SUPPLY CANADA INC. HORIZON CONNECT CONSTRUCTION 0X5 Josh Glow 550 Alden Road Unit 110 3400 14th Avenue, Unit #3 T: 905-470-7723 Attn: Michael Lirangi100 University Avenue Attn: Aaron Cameron A T: 416-587-9420 36 FAIR EXCHANGE |Attn: NOVEMBER 2021 Josh Glow Markham, ON L3R 6A8 Toronto, ON M3C 4H9 davidmorris@firetronics.ca lslater@en-pro.com H O R I Z O N North Tower, Suite 700 1G 4S9 Markham, ON L3R 0H7 Attn: Basil Sealy Attn: Jamie Carvalho H O RWinnipeg, I20Z Eglinton O N MBAve R3AW,0X5Suite

C O N N E C T

C O N S T R U C T I O N

EN-PRO

EN-PRO GRYD GRYD

T: 866-343-4793 T: 866-343-4793 Markham, ON L3R 6A8 4B avelslater@en-pro.com #4B T: 416-745-8555 43 McCormack Street info@gryd.com info@gryd.com R3A MB 0X5 R3A 0X5 jamie@horizoncc.ca C O N N E C T

C O N S T R U C T I O N

Toronto, ON M6N 1X8

FIRETRONICS 2000 INC.FIRETRONICS 2000 INC. HOMEDEPOT DEPOT CANADA HOME CANADA

416-571-8940 North Tower, Suite 700 davidmorris@firetronics.ca T:T:416-571-8940 70 Carson Street TF: 800-782-0557 MICHAEL_LIRANGI@homedepot.com MICHAEL_LIRANGI@homedepot.com 11Concorde Gate, Suite 900 Toronto, ON M5J 1V6 Concorde Etobicoke, Suite 900 ON M8W 4Z6 basil.sealy@hdsupply.com Toronto, 4H9 Toronto, ON M3C 4H9 ICS FACILITY SERVICES

FIRST NATIONAL FINANCIAL CORP. H

T in aaron.cameron@firstnation

T: 416-597-7681

6500 SilverON DartM5J Drive,1V6 Unit 228A Toronto, 416-593-1900 3400 14th F: Avenue, Unit #3 3400Mississauga, 14th Avenue, Unit ON L5P #3 1A2

KingSett Capital 40 King Street West, Suite 3700, Toronto, ON M5H 3Y2

Attn: Steven Gross T: (416) 577-6320 sgross@kingsettcapital.com

3583 Sheppard Avenue, Toronto, ON M1T 3K8

LIV North Inc. 7115 Tomken Rd, Mississauga, ON L5S 1R7

Attn: Ross Middleton T: (289) 233-1283 rmiddleton@livnorth.com

8133 Warden Ave, Suite 601, Markham, ON L6G 1B3

6240 Highway 7, Suite 200, Woodbridge, ON L4H 4G3

145 Heartlake Road, Brampton, ON L6W 3K3

Midnorthern Appliance 4250 Dufferin Street, Toronto, ON M3H 5W4

Attn: Michael Gnat T: (416) 635-4835 mgnat@midnorthern.com

Attn: Carlos Lopes T: (416) 990-4412 carlos@multitech2000.com

4299 14th Avenue, Markham, ON L3R 0J2

40 Bethridge Rd, Etobicoke, ON M9W 1N1

610 Applewood Cres, Unit 401, Vaughan, ON L4K 4B4

201-462 Wellington Street, West, Toronto, ON M5V 1E3

20 Hamilton Road, Barrie, ON L4N 8Y5

1150 Northside Rd, Unit 9, Burlington, ON L7M 1W8

Precise ParkLink Inc

100 Floral Parkway, Toronto, ON M6L 2C5

Attn: Adamo Donatucci T: (416) 398-4052 adonatucci@precisebi.com

4-271B Merritt Street, St. Catherines, ON L2T 1K1

855 York Mills Road, Toronto, ON M5J 1S3

80 Citizen Court, Unit 11, Markham, ON L6G 1A7

22 Bramwin Court, Unit B, Brampton, ON L6T 5G2

2410 Dunwin Drive, Unit 3, Mississauga, ON L5L 1J9

Attn: Steven Cornelius T: (905) 475-3253 steve.cornelius@mesca.ca

14 Ronson Drive, Toronto, ON M9W 1B2

Attn: Jacqueline Hill T: (416) 784- 3311 jacky.hill@nexthome.ca

Attn: Lori Flear T: (249) 888-1270 bworfiles@odbyrne.ca

2816 Bristol Circle, Oakville, ON L6H 5S7

Attn: Phil Staite T: (905) 305-0195 sales@qaelevator.ca

Attn: David Petrina T: (905) 669-2835 info@restorex.ca

28 Sykes Avenue, Toronto, ON M9N 1C9

Attn: Marc Anthony Clauser T: (647) 688-1349 marcanthony@sagebuilt.ca

944 South Service Road, Stoney Creek, ON L8E 6A2

Attn: Mike Laurie T: (905) 475-0707 michael.laurie@solidgc.ca

Attn: Kevin Brown T: (416) 512-8186 kevinb@mediaedge.ca

Attn: Brian DeCarli T: (416) 741-3999 brian@metrojetwash.ca

Attn: Peter Brewda T: (800) 465-6130 peter.brewda@moen.com

Attn: John Vacca T: (905) 643-9333 jvacca@norstarwindows.com

PAC Building Group 7500 Martin Grove, Unit #6, Vaughan, ON L4L 8S9

Attn: David Petrozza T: (416) 771-9221 info@pacbuildinggroup.com

Places4Students.com 94 Church Street, St. Catherines, ON L2R 3C8

Attn: Laurie Snure T: (866) 766-0767 laurie@places4students.com

Reliance Home Comfort 2 Lansing Square, 12th Floor, Toronto, ON M2J 4P8

Attn: Tina Kalogeropoulos T: (416) 490-5989

tkalogeropoulos@reliancecomfort.com

RJC Engineers 100 University Ave, North Tower, Suite 400, Toronto, ON M5J 1V6

Attn: Philip Sarvinis T: (416) 977-5335 psarvinis@rjc.ca

Sherwin-Williams Co. 101 Prospect Avenue, NW, 1000 Midland Bldg, Cleveland, OH 44115, United States

Solid General Contractors Inc. 66 Leek Cres, Richmond Hill, ON L4B 1H1

Mediaedge Communications

Norstar Windows And Doors Ltd.

Paul Davis GTA West Group

Attn: Heather Laird T: (800) 805-9662 heather.laird@pauldavis.com

Attn: Anthony Taylor T: (416) 771-9483 anthony@lincolnpaving.com

Moen

Sage Built Ltd.

Sky Contracting Inc.

Attn: Berat Bajrami T: (905) 820-5500 beratb@skycontractinginc.com

Attn: Yivgeni Matoussov T: (416) 743-8484 ymatoussov@ metrocompactor.com

Lincoln Construction Group

Metro Jet Wash Corporation

Restorex Contracting Ltd.

Rogers Communications Canada Inc.

Attn: Greg Stokes T: (416) 446-7014 greg.stokes@rci.rogers.com

Metro Compactor Service

Quality Allied Elevator

Rentsync

Attn: Jason Leonard T: (905) 397-5088 jason@rentsync.com

2001 Sheppard Avenue, East, Suite 500, North York, ON M2J 0A1

OD Byrne Ltd.

Parity

Attn: Mike Mulqueen T: (647) 444-9644 mikem@paritygo.com

2001 Albion Road, Unit 22, Etobicoke, ON M9W 6V6

Nexthome

Nortex Roofing Ltd

Attn: Rochus Cheung T: (647) 444-4508 info@nortexroofing.com

Attn: Greg Devine T: (905) 856-5200 g.devine@mcintoshperry.com

Mitsubishi Electric Canada

Multitech Contracting 2000 Inc. 91 Pippin Road, Concord, ON L4K 4J9

Attn: Leigh Newman T: (416) 889-8421 leigh@leostargroup.com

McIntosh Perry

Metergy Solutions Inc. Attn: Craig Thornton T: (416) 649-1900 Craig.Thornton@ metergysolutions.com

Leostar Group

Attn: Ben Strong T: (216) 566-1688 benjamin.p.strong@sherwin.com

Sparkle SolutIons 100 Courtland Avenue, Concord, ON L4K 3T6

Attn: Maria Mascall T: (905) 660-2282 Maria@SparkleSolutions.ca

2022 Corporate Members

2022 Corporate Members

2550 Victoria Park Ave, Suite 602, Toronto, ON M2J 5A9

Stephenson Engineering Limited Attn: Mohsen Mansouri T: (416) 635-9970 mohsen.mansouri@ salasobrien.com

Synergy Protection Group Inc. 150 Bridgeland Ave Ste 100, North York, ON M6A 1Z5

The Byng Group 511 Edgeley Blvd, Unit 2, Vaughn, ON L4K 4G4

Attn: Customer Service T: (855) 873-2964 customerservice@ thebynggroup.com

6 Gurdwara Road, Suite 205, Ottawa, ON K2E 8A3

72 Corstate Ave, Vaughan, ON L4K 4X2

ADVERTISING & PUBLISHING SERVICES

7077 Keele Street, Suite 201, Concord, ON L4K 0B6

• • •

Magneto Design National Efficiency Systems Inc. Rental Housing Business (RHB) Magazine

CONSULTING, TRAINING & ASSESSMENTS • • • • • •

H&L Management Limited Ignis Building Solutions Municipal Property Assessment Corp.

Parcel Pending Performance Solutions Network Corp.

Taeus Group Inc

ENERGY SERVICES • • • • • • • • •

DBS ECNG Energy L.P. Elexicon Group Inc. Enersavings Inc. InLight LED Solutions Metrosphere Nerva Energy Novitherm Canada Inc. Watershed Technologies Inc

100 Main Street, Suite 2030, Dartmouth, NS B2X 1R5

ENGINEERING

• • • •

Mann Engineering Pretium Engineering Inc Sense Engineering Ltd. Synergy Partners WSP Canada Inc. Wynspec Engineering

FINANCIAL • •

•

Canadian Mortgage Capital Corporation Peoples Trust Company

Accurate Fire Protection And Security Trace Electric

INTERIOR BUILDING/ RENOVATIONS • • • • • • • • •

Attn: Ron Buffa T: (905) 663-3334 rbuffa@torquebuilders.com

Attn: Peter Mills T: (416) 709-0079 pmills@wysemeter.com

Unilux CRFC Corporation

Attn: Ayman Ashebir ayman@uniluxcrfc.com

3055 Lenworth Drive, Unit 2, Mississauga, ON L4X 2G3

Yardi Canada Ltd. 5925 Airport Road, Suite 605, Mississauga, ON L4V 1W1

Attn: Peter Altobelli T: (888) 569-2734 sales@yardi.com

Absolute Ventilation Inc. All Professional Trades Services Inc. Altona Renovation Ltd. Beautiful Floors & Janitorial HCS Contracting ON Ltd Intact Renovations And Contracting Inc. Modern Pro Contracting Inc. Parcel Pending

Attn: Victoria Thornbury T: (289) 527-4040 vthornbury@zipsure.ca

LEGAL • • • • • •

•

FIRE SAFETY •

36 Kelfield Street, Toronto, ON M9W 5A2

Zipsure/Westland MyGroup

Attn: Hugh Kolias T: (416) 992-9038 hughkolias@yuhu.io

• •

Attn: Patrick Carbone T: (416) 798-8400 patrick@tacmechanical.com

Wyse Meter Solutions Inc.

Yuhu Inc. 240 Richmond Street West, Toronto, ON M5V 1V6

Attn: James Haehnel T: (888) 705-0097 james.haehnel@getsynergy.ca

Torque

Vista Services

Attn: Robert Kuh T: (416) 399-3849 rkuh@vistaservices.ca

TAC Mechanical Inc.

Debra Fine Barrister & Solicitor Dharsee Professional Corp Dickie & Lyman Lawyers LLP Gardiner Roberts LLP Sheryl Erenberg & Associates Spar Property Paralegal Professional Corporation Zarnett Law Professional Corporation

MARKET ANALYSIS & RESEARCH • •

Altus Group Ltd. Veritas Valuation Inc

PAINTING • •

JDavis Painting Pascoal Painting & Decorating Inc.

PEST CONTROL • • • •

HomePro Pest Control Orkin Canada Pest Control Plus Inc. Terminix Canada

REAL ESTATE/ LEASING

PROFESSIONALS • • • • •

Bonnie Hoy & Associates CB Richard Ellis EPIC Investment Services LP Skyview Realty Ltd. SVN Rock Advisors, Inc.

RETROFIT, RESTORATION & CONSTRUCTION • • • • • • • • •

Conterra Restoration Ltd. HIP Mould Professionals Roma Building Restoration First OnSite Property Restoration Forest Contractors Ltd. Kaya Group Inc Maxim Group General Contracting Neutral Contracting Group New-Can Group Inc.

SOFTWARE • •

Payquad Solutions Property Vista

SUPPLIES • •

Amre Supply H & S Building Supplies Ltd.

TENANT VERIFICATION/ INSPECTIONS

• • • •

Canadian Credit Protection Corp Canadian Tenant Inspection Services Ltd. Gatemaster Inc. Rent Check Credit Bureau

WASTE MANAGEMENT •

Waste Management Of Canada Corp.

WATER MANAGEMENT • •

Aquatics AI Services Water Matrix Inc.

Stay connected when it matters the most by safely attracting prospects, converting quality leads and supporting residents. A single connected solution for Canadian multifamily marketing management.

Keep business moving: • Revolutionize the prospect journey by automating the entire lead-to-lease cycle • Enrich the resident experience with a comprehensive service portal • Increase conversions with dynamic and integrated websites and internet listings • Optimize your online presence and attract more prospects with SEO and PPC advertising

Learn with us at Yardi.com/Webinars

(888) 569-2734 | Yardi.com/RentCafe ©2022 Yardi Systems, Inc. All Rights Reserved. Yardi, the Yardi logo, and all Yardi product names are trademarks of Yardi Systems, Inc.