CFAA RENTAL HOUSING CONFERENCE HIGHLIGHTS
CELEBRATING MILESTONES: CHEERS TO OLD OAK PROPERTIES AND MINTO GROUP
Centro by Old Oak Properties
MOBILE APP LAUNDRY MADE EASY
Offering mobile payment options enhances convenience for residents, fostering loyalty, improving satisfaction, and potentially increasing overall service usage by making transactions simpler and more accessible.
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Enhanced User Experience
A modern, digital laundry room delivers unmatched convenience, putting control, flexibility, and choice directly at your residents’ fingertips. From mobile payments to real-time machine availability, it’s laundry made effortless. For more information contact us at:
Yes, we can!
Since MetCap Living established itself as a leader in property management, we have routinely been asked one, simple question; “Can you help us run our property more effectively?” And, for well over thirty years, the answer has remained — Yes, we can! Our managers are seasoned professionals, experienced in every detail of the day to day operations and maintenance of multi-unit rental properties. From marketing, leasing, finance and accounting, to actual physical, on-site management, we oversee everything.
Guaranteed vacancy reduction, revenue growth and net profitability — when you’re ready to discuss a better option; we’ll be there. You can count on it.
Kazi Shahnewaz Director,
Business Development
Office: 416.340.1600 x504
C. 647.887.5676
k.m.shahnewaz@metcap.com
www.metcap.com
PRESIDENT'S MESSAGE
TONY IRWIN President & CEO FRPO
Strengthening partnerships
for
a resilient rental housing sector
As we move further into the year, I’m energized by the spirit of collaboration that continues to drive FRPO’s work and our sector forward. The newly re-elected PC government has set a renewed focus on Ontario’s housing challenges, and I am pleased to share that FRPO is working closely with key decision makers to ensure that professional rental housing providers remain central to the solution.
Our Board’s recent meeting with Attorney General Doug Downey allowed us to discuss ongoing improvements to the Landlord and Tenant Board (LTB) processes, as well as Bill 10, important steps toward ensuring a fair, efficient, and balanced system for both providers and residents. In addition, FRPO’s Board had the opportunity to meet with Minister of Municipal Affairs and Housing Rob Flack to discuss Bill 17, which aims to accelerate building and streamline approvals across Ontario. Continuing this dialogue, earlier in the month I also met with Associate Minister Graydon Smith to emphasize the crucial role of purpose-built rentals in tackling the province’s housing needs.
These meetings reflect our ongoing commitment to building and strengthening relationships with government at every level. As Ontario’s leadership sets to work on delivering much-needed housing, FRPO will continue to be an active, constructive partner, ensuring our members’ perspectives are heard and advocating for policies that are practical, effective, and focused on real solutions.
Our commitment to advocacy extends beyond provincial borders. Recently, I joined Ireland’s The Hard Shoulder radio show to discuss the parallels between the housing challenges faced in Canada and Ireland. In addition, I was pleased to contribute a letter to the editor in The Globe and Mail, setting the record straight on the important role of institutional landlords and correcting misconceptions about their impact on rental prices.
As always, I want to thank our members for their continued dedication and professionalism. Your willingness to share your stories and insights helps us champion the value and excellence of Ontario’s rental housing sector, both at home and abroad.
Together, by fostering strong partnerships and amplifying our collective voice, I’m confident we can make real progress—delivering more homes, protecting tenants, and building a thriving, resilient rental housing market for all Ontarians.
Tony Irwin President and CEO
FRPO
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EVENTS
FRPO CHARITY GOLF CLASSIC
Date and Time:
July 22, 2025 | 8:00 am – 6:30 pm
Another year, another incredible golf tourney! We’ll be hitting the links in support of Interval House on July 22. This event will take place at Lionhead Golf Club with registration opening in late spring. This event is now SOLD OUT, see you there!
INTERVAL HOUSE VIRTUAL COUNSELLING SERVICES WEBINAR
Date and Time:
July 29, 2025 | 2:00 pm - 3:00 pm
Interval House, Canada’s first shelter for abused women and their children, is pleased to announce the launch of a new offering, Virtual Counselling Services (VCS).
VCS provides counselling to victims of intimate partner abuse from across Ontario virtually.
Join FRPO and Interval House to learn more about this incredible program and how you can help spread the word to your residents, work colleagues, and those in your community. REGISTER NOW
WOMEN IN RENTAL HOUSING LUNCHEON
Date and Time:
August 21, 2025 | 10:30 am – 3:00 pm
The always popular “Women in Rental Housing” luncheon returns to the Old Mill on Thursday, August 21. The event provides a platform for women in the industry to learn, network, and engage together. Stay tuned for more details. REGISTER NOW
CANADIAN APARTMENT INVESTMENT CONFERENCE
Date and Time:
September 11, 2025 | 8:00 am – 2:30 pm
Get the connections and strategic direction you need to power your business in this period of uncertainty.
PM EXPO AT THE BUILDINGS SHOW
Date and Time:
December 3 – December 5, 2025 | 8:00 am – 4:00 pm
The Buildings Show is the place where Canadian construction comes together, uniting 18,000+ industry professionals for accredited educational content, meaningful networking, product and service discovery, and future insights.
FRPO MAC AWARDS
Date and Time:
December 4, 2025 | 5:00 pm – 9:30 pm
Save the date! For more than two decades, the MAC Awards has celebrated the leaders of Ontario’s rental housing industry, recognizing their unwavering dedication to providing top-notch rental accommodations. With their passionate teams and forward-thinking approaches, MAC Award winners transform their latest project endeavours and innovative ideas into reality. Award submission portal is NOW OPEN
Please check www.frpo.org regularly for newly added events.
SEEK ING SILENT AUCTION DONATIONS
Whether it’s an item, an experience, or a service- your generous contribution will help raise vital funds for women and children escaping abuse.
All proceeds from the auction will go directly to Interval House. Tax receipts will be provided upon request for silent auction donations. All donors will receive recognition in the event program and on bid sheets. On behalf of FRPO and Interval House, we deeply thank you in advance for your consideration.
Let’s make this year’s auction the best yet!
To donate, please contact our team: Lynzi Michal & Ashley Peroff membership@frpo.org
We warmly welcome all new rental housing and supplier members to our association this past quarter. Now’s the perfect time to connect and explore how you can work together to achieve amazing results.
Housing professionals- meet some new supplier options, and suppliers- meet some of your future potential partners. Feel free to reach out, collaborate, and make things happen!
RENTAL HOUSING PROVIDER MEMBERS
The Metis Nation of Ontario c/o Stephen Burman
SUPPLIER MEMBERS
A-1 Restoration Inc.
Building Envelope Solutions
Attn: David Petrina t. 289-237-8276
e. dpetrina@a-1restoration.com
Manufactoring & Installation
Attn: Alina Okhnovska
t. 437-445-3821
e.info@metalsolutionindustries.ca
Attn: Petar Guzina
t. 905-662-1198 X 2
e. info@guzinalaw.com Guzina Law Residential Tenancy & Real Estate Law
Stainless Steel Sinks & Accessories
Attn: Stephanie Gao t 416-742-1888 e. stephanie@boscocanada.com Bosco Canada Inc.
Detail Roofing & Sheet Metal
Commercial Roofing Contractor
Attn: Kelly MacDonald t. 416-825-7503
e. kelly@detailroof.ca
Attn: Blaze Gentile t. 416-570-3441
e. blaze.gentile@rona.ca
Construction
Contracting
Attn: Joel Pereira t. 647-244-1237
e. joel@torrentconstruction.ca
Attn: Hamid Syed t 647-501-4480
e. hamid.syed@quwaservices.com
Contractor
Attn: Ashley Sindall t. 226-220-0450 e. ashley.sindall@croziermechanical.com
Attn: John Kamarlingos t. 6474616522 e. info@ethosplumbinginc.com
Attn: Adam Kitchener t. 905-962-5483 e. adamraykitchener@gmail.com
LET’S BUILD ONTARIO
Update
As we move through the summer of 2025, the Let’s Build Ontario campaign is building on momentum and our focus remains clear: to strengthen Ontario’s rental housing sector by advocating for effective, pro-housing policies and amplifying the stories and expertise of our members.
Over the past months, our campaign has seen an outpouring of powerful member stories. These firsthand accounts continue to highlight the dedication, innovation, and resilience of those who make quality rental housing possible across Ontario. As we double down on sharing these experiences, our goal is to humanize the sector and underscore the vital role providers play in building strong, vibrant communities. We encourage all members to submit their stories, which will be prominently featured across our social media platforms and website throughout the summer.
This year has also brought significant changes at both the federal and provincial levels, with new ministers now responsible for housing. Regardless of these shifts, Let’s Build Ontario remains unwavering in our commitment to champion solutions that address housing affordability. We are focused on advancing purpose-built rentals and engaging with all levels of government to do so.
In addition to member stories, the campaign continues to call on members to promote the campaign by linking to the Let’s Build Ontario website. This simple action will help amplify the campaign’s reach with search engine optimization, which will help to bring greater visibility to new audiences and drive supporter growth and engagement.
The campaign also continues to amplify the voices of subject matter experts who support tools and policies that remove barriers, stimulate development, and drive investment in purpose-built rental housing. Their insights help inform the public, shape policy discussions, and reinforce the campaign’s advocacy priorities.
The need for accessible rental housing is more urgent than ever. Let’s Build Ontario will continue to push for measures that encourage investment, streamline processes, and support affordability for all residents. We ask members to help us widen our reach—share your story, promote the campaign by linking to letsbuildontario.ca, and engage with us on social media.
Together, we can keep the conversation going and push for policies that create a stronger, more sustainable rental housing sector for every Ontarian.
ANNUAL GENERAL MEETING ANNUAL GENERAL MEETING
FRPO welcomed over 100 members and industry partners to our Annual General Meeting on May 28 , kicking off the day with a networking breakfast and engaging conversations about the future of Ontario’s rental housing sector.
We were honoured to host the Hon. Rob Flack, Minister of Municipal Affairs and Housing, and appreciated his thoughtful remarks and engagement with our members.
The meeting was chaired by FRPO President & CEO Tony Irwin, with Board Chair R. Jason Ashdown providing an update on recent Board activities and priorities for the year ahead.
We are pleased to welcome two new directors to the FRPO Board:
Penny Colomvakos, Starlight Investments
Michelle Calloway, Minto Group
We also congratulate the following members on their reappointments: Gloria Salomon, Geoffrey Younghusband, Colin Martin, R. Jason Ashdown, and Allan Weinbaum.
Thank you to our generous sponsors for their continued support. We look forward to another impactful year of advocacy, collaboration, and progress for our industry.
HUMANIZING HOUSING:
VOICES OF CAPREIT BRINGS STORIES TO THE FOREFRON T
By Jose Rivera, Senior Director of Marketing, Canadian Apartment Properties REIT
When we think of the rental housing industry, the focus is often on the buildings: the bricks, the amenities, the floorplans. But at CAPREIT, we believe the real story lies in the people who breathe life into our communities: our residents, our employees, and our business partners. That belief inspired the creation of our Voices of CAPREIT campaign, a social media initiative we launched to spotlight the human side of housing.
Now in its fourth edition, Voices of CAPREIT is more than a digital campaign; it’s a storytelling platform. Designed to be authentic, uplifting, and inclusive, the campaign invites individuals across our network to share their personal experiences with CAPREIT, in their own words. It’s an opportunity to reflect, to celebrate, and to show the impact that a place, and the people behind it, can have.
How it works
We start each edition with a simple ask: “Would you be willing to share your story?” Once someone agrees to participate, whether they’re a site team member, a resident or one of our long-standing vendors, we provide them with a set of curated interview questions. But here’s the key: they choose which questions to answer. We want them to feel comfortable and in control of the narrative. This approach leads to responses that are candid, heartfelt, and surprisingly profound.
So far, we’ve featured two of our front-line site employees, our CEO Mark Kenney, and, most recently, a long-time resident named Lorne at 355 St. Clair. Each story has offered a unique perspective on what it means to be part of the CAPREIT community.
Lorne’s story
Lorne’s edition resonated deeply with our audience. A passionate music lover and former teacher, Lorne spoke about why he chose to make 355 St. Clair his home, how the staff has supported him over the years, and what community means to him as a retiree living in the heart of Toronto. His reflections reminded us that the quality of an apartment is only part of the equation; what matters just as much is how someone feels living there.
Why it matters
We live in a time when trust in institutions, especially large companies, is often under scrutiny. Through Voices of CAPREIT, we aim to show who we are, not just what we do. It’s about transparency and humanity. By amplifying the voices of people whose lives intersect with ours, we’re painting a fuller picture of what CAPREIT stands for: care, respect, and community.
This campaign also aligns with broader initiatives at CAPREIT, such as our Resident Bill of Rights and CAPGiving, our platform for community engagement, bringing together employees, residents, and local organizations to support meaningful causes. Each of these programs is grounded in the same philosophy: that people matter most.
What’s next
Our next feature will spotlight one of our long-time business partners, highlighting the value of longterm relationships in an industry where consistency and reliability are everything. Looking ahead, we’re excited to expand this series and explore new angles. We’re considering resident-nominated stories, mini
compilations of multiple voices, and more behind-the-scenes perspectives from across the organization.
We’re proud of what Voices of CAPREIT has become, and even more excited about where it’s going. The campaign reminds us, and our followers, that CAPREIT isn’t just in
the housing business: we’re in the people business.
Because behind every suite number, every maintenance ticket, and every rent payment, there’s a story worth telling.
SHIPLAKE PROPERTIES:
REDEFINING PREMIUM LIVING THROUGH PURPOSE, PEOPLE, AND PROGRESS
By Tasnim Mustafa, Director of Leasing and Marketing, Shiplake Properties
At Shiplake Properties, we believe a home is more than just a place to live: it’s the centre of life and community. As a Canadian residential property owner and operator, we manage a growing portfolio of purpose-built rentals that reflect our mission: to create exceptional living experiences through design, service, and sustainability. With deep roots in the industry and a forward-thinking mindset, Shiplake is committed to setting a new standard in premium residential living. Guided by our five core values—customer obsession, innovation, operational excellence, long-term thinking, and winning culture—we’re building communities that go beyond simple residential living. These values inform everything we do, from the layout of our suites to the culture we foster among our team.
A brand that puts people first
At Shiplake, our brand is built around a single, powerful idea: people first. Whether it’s our residents, our team members or the neighbourhoods we serve, we believe meaningful experiences begin with meaningful relationships.
For residents, this means creating spaces where they feel heard, supported, and part of a larger community. For our team members, it means building a culture
where collaboration thrives, and individual contributions are recognized. We know that when we take care of our people, the entire organization benefits, and so do the communities we serve.
The “1% Better” philosophy: Where small actions create big impact
At Shiplake, we understand that meaningful change doesn’t always come from sweeping overhauls. Sometimes, the most significant progress comes from small, consistent improvements made intentionally every day. That’s the foundation of our “1% Better” philosophy. This mindset is embedded in how we operate and is brought to life through our 1% Better Recognition Program, a unique initiative developed in-house. Every other month, one or more team members are recognized for a small but impactful action that made the company 1% better. Whether it’s improving a process, enhancing a resident’s experience or stepping up to help a colleague, these contributions collectively shape our culture and our results.
More than an award, the program reinforces our belief that excellence is a daily habit, and that everyone, regardless of role, has the power to move the organization forward.
Elevating the resident experience: Our portfolio in focus
That same philosophy of incremental excellence is evident across our residential communities. Across Toronto, Shiplake’s portfolio reflects a commitment to thoughtful design, elevated living, and long-term value. Each property offers a distinct experience, while upholding our high standards for comfort, service, and sustainability.
The Torontonian – Midtown elegance with timeless charm
Located at 45 Dunfield Avenue in the vibrant Yonge and Eglinton neighbourhood, The Torontonian is a 575-suite midtown classic that has been welcoming residents since 1967. Known for its expansive layouts, natural light, and refined finishes, it offers timeless appeal with modern comfort. Residents enjoy newly renovated amenities including a party room, gym, yoga studio, laundry room with lounge, and outdoor fenced dog run, and get access to premium amenities from our community next door, including indoor pools, a fitness and yoga studio, two party rooms, and a games room with billiards. Just steps from parks, transit, shops, and dining, The Torontonian continues to deliver exceptional city living in a sought-after location.
Balliol Park – Serene living in midtown Toronto
Tucked into a quiet midtown pocket just off Davisville, Balliol Park offers 521 thoughtfully designed suites and has been a welcoming home to residents since 2016. Premium finishes, in-suite laundry, modern kitchens, and expansive city views make everyday living feel elevated. Community amenities include two wellequipped fitness centres and a yoga studio, two party rooms, a rooftop pool and terrace, and large green space designated as a community dog run. Balliol Park is nestled in a peaceful community while remaining closely connected to urban life through nearby parks, schools, shops, and TTC access.
Lillian Park – Modern living with sustainable innovation
Situated in the heart of Yonge and Eglinton, Lillian Park is a sustainably designed community featuring 560 suites, which officially opened in 2019. Each suite is outfitted with sleek finishes, in-suite laundry, stainless steel appliances, and floor-to-ceiling windows for abundant natural light. The building’s geothermal heating and cooling system makes it one of Toronto’s
most environmentally forward rental communities. Residents also enjoy a rooftop terrace with BBQs, fitness studio, indoor pools, two party rooms, games room, and screening room, with a community just steps from vibrant shopping, dining, and transit.
Tippett Park – Contemporary design meets sustainable living
Located in the well-connected Yorkdale community, Tippett Park is a modern, 177-suite building that leased up in 2023, and stands at the forefront of sustainable city living. Each suite is fitted with Caesarstone countertops, in-suite laundry, and large windows. Powered by a geothermal system, Tippett Park minimizes environmental impact while maximizing comfort. Residents enjoy a rooftop fitness studio, coworking space, and BBQ-equipped rooftop terrace, in a community close to Yorkdale Mall, parks, and steps away from Wilson Station.
Innovation meets responsibility: Sustainability in action
At Shiplake, sustainability isn’t a tagline; it’s a standard. We are committed to reducing our environmental impact through responsible design, efficient operations, and future-focused investments. Our geothermal installations at Lillian Park and Tippett Park exemplify this approach, harnessing the Earth’s natural energy to efficiently heat and cool our buildings while significantly lowering emissions.
We view sustainability as both a moral and operational imperative. It creates healthier environments for our residents and contributes to broader climate goals.
Looking ahead
At every level, Shiplake is focused on creating communities that feel like home, for all our residents. Through our people-first culture, our commitment to sustainable progress, and our belief in the power of small actions to drive big change, we’re reimagining what residential living can be.
FAA RENTAL HOUSING ONFERENCE HIGHLIGHTS FAA RENTAL HOUSING ONFERENCE HIGHLIGHTS
The 2025 CFA A Rental Housing Conference brought Canada’s rental housing community together in Vancouver, where 250 industry leaders, innovators, and stakeholders gathered under the theme Partnering for Progress. Held at the Sheraton Vancouver Wall Centre, this year ’ s event delivered meaningful discussion, valuable insights, and new opportunities for collaboration across the sector.
Over three days, delegates explored the pressing issues and emerging trends shaping rental housing today - from housing supply and affordability to funding models, ESG, and proptech innovation. Thoughtful keynote addresses, practical breakout sessions, and expert panels highlighted the critical role our sector plays in Canada’s housing future and emphasized th importance of working together to navigate change.
Attendees also had plenty of time to connect. From our Buildings Innovation tour, supplier showcase, celebration dinner and partner social events, the atmosphere was energetic an forward-focused - a true reflection of the theme. A highlight of the event was the announcement of CFA A’s rebranding as Rental Housing Canada (RHC).
RHC extends sincere thanks to our speakers, sponsors, partners, and attendees for making 2025 conference a success. We’re proud to support our members and national network as continue building a strong and resilient rental housing industry.
We’ll see you in Ottawa for the 2026 Rental Housing Canada Conference - May 26–28, 2026 the Rogers Centre. Save the date!
C ANADIAN FEDER ATION OF APARTMENT C ANADIAN FEDER ATION OF APARTMENT
A SSOCIATIONS REBR ANDS A S A SSOCIATIONS REBR ANDS A S
RENTAL HOUSING C ANADA AND NAMES RENTAL HOUSING C ANADA AND NAMES
TONY IRWIN PRESIDENT AND CEO TONY IRWIN PRESIDENT AND CEO
The Canadian Federation of Apartment Associations (CFA A) is proud to announce an exciting new chapter in its history. Effective immediately, CFA A will operate under its new name: Rental Housing Canada (en français : Logement Locatif Canada). This rebrand reflects the association’s renewed vision and commitment to representing the full spectrum of Canada’s rental housing providers.
The transformation to Rental Housing Canada comes on the heels of a year marked by fresh leadership, team expansion, and a sharpened focus on elevating the voice of rental housing at the national level. The new name more accurately reflects the association’s broad membership, comprising owners and managers of residential rental housing across the country, from large-scale developers to independent rental housing providers.
“The name ‘Canadian Federation of Apartment Associations’ no longer captures the breadth of our work,” said Tony Irwin, newly confirmed Pres inclusive, instantly recognizable, and forward-lookin policy advocacy, and commitment to innovation. Ou better reflects whom we serve and our mission to b unified voice for rental housing across Canada.”
In tandem with the name change, the association is to announce that Tony Irwin, previously serving in a capacity, is now the official President & CEO of Ren Canada. Under Tony’s leadership, the organization w to drive innovation, foster collaboration, and champ that support a strong and stable rental housing mar coast to coast.
Rental Housing Canada is the leading national association representing Canada’s rental housing sector, directly serving owners and managers of nearly one million residential rental suites nationwide The association advocates on behalf of Canada’s rental housing industry, which provides quality homes for more than 10 million Canadians. The association serves as a hub for information exchange and best practices, supporting the health and prosperity of Canada’s rental housing market and the well-being of communities from coast to coast.
OLD OAK PROPERTIES TURNS 70: A LEGACY OF BUILDING IN LONDON, ONTARIO
By Bryce Stephenson, Marketing Manager, Old Oak Properties
Seventy years in the making
Old Oak Properties was founded in 1955 and has grown into one of London’s longest-standing property management and development companies, known for its commitment to quality housing and long-term community engagement. Over the decades, the company has grown steadily, expanding our rental housing portfolio while staying focused on delivering consistent, long-term value to both residents and the city. To date, Old Oak has developed over 8,000 residential units. This has been accomplished by maintaining key operations in-house and consciously making decisions with the future in mind.
This year, Old Oak marks 70 years in business. While the milestone offers a chance to reflect, it also lands during one of the most active periods in the company’s history. Two new buildings recently opened and welcomed residents, with two more in various stages of development. Additional buildings and new communities are under construction, including a multi-phase, master planned community that will be breaking ground soon on the site of the former psychiatric hospital in the city’s east end. Together, these projects represent not only Old Oak’s growth but also our continued investment in shaping the future of London’s rental market.
Two new properties: The Saint James and Muse
In 2025, Old Oak celebrates the completion of The Saint James and Muse, two very different projects that share a common approach: thoughtful design, quality construction, and long-term planning.
The Saint James is Old Oak’s flagship luxury residence, located at the corner of Talbot and Saint James Streets in the heart of Old North London. Just steps from Richmond Row, Gibbons Park, and riverfront trails, it
offers a quiet, residential setting with exceptional access to the city’s vibrant downtown core. Select suites feature stand-alone soaker tubs and walkout terraces. All units include smart-home technology, in-suite climate control, and remote-access security. The building is designed for professionals and discerning renters who want comfort, convenience, and a refined alternative to typical downtown high-rise living.
On the other side of the city, Muse has opened in the Bostwick neighbourhood in London’s southwest. The development brings new apartment units to a site that already includes recently completed stacked townhomes. With more families and professionals moving into this growing area, Muse helps increase the availability of high-quality rental options near shopping, recreation, and major roadways. Its mix of layouts and unit types adds flexibility to the rental mix and helps meet demand in one of the city’s fastest-growing suburbs.
With both buildings now leasing, these projects have already started contributing to the city’s housing supply in meaningful ways.
Centro and Aurora progressing toward completion
While The Saint James and Muse are now complete, construction continues at two of Old Oak’s other major sites.
Centro is a landmark project in the heart of downtown London and stands as the tallest residential rental building in Southwestern Ontario. With 650 suites, it sets a new standard for modern urban living. The first residents moved in during late 2024, and construction continues with the podium level nearly complete and the second tower under way. Centro offers a wide range of suite layouts along with premium amenities, including
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a full gym, movie theatre, arcade, and rooftop lounge. With excellent access to transit, workplaces, dining, and entertainment, Centro is a defining piece of London’s skyline and a premier address for city living.
Further north, Aurora is also moving forward. Located at 2300 Richmond Street near Arva, this midrise building is expected to launch soon. Aurora brings new purposebuilt rental housing to a suburban neighbourhood with strong demand and limited supply. It is designed for those looking for clean, modern finishes and walkable access to shopping and services, while also enjoying a more suburban atmosphere. With strong interest already building, Aurora is set to make a valuable contribution to the northwest end of the city.
Both Centro and Aurora reflect Old Oak’s focus on placing diverse housing options in the desirable sectors of the city, ensuring those properties continue to perform well over time.
Legacy Village: A long-term master planned community
Legacy Village, Old Oak’s largest planned project to date, is preparing to break ground later this year on the site of the former London psychiatric hospital. The development will eventually include more than 7500 units and is expected to roll out in phases over the next 30 years.
Located on a large site designed to grow alongside the city, Legacy Village will become London’s largest residential development. The planning includes a wide variety of housing types, incorporating some of the former hospital buildings that have Heritage status, as well as roads and infrastructure that will evolve over time.
By the time Legacy Village is complete, Old Oak will be nearing its 100th anniversary. That timeline matches the company’s development style, which is careful, deliberate, and focused on long-term outcomes.
A look at what comes next
Old Oak continues to manage development, construction, leasing, and property maintenance internally. This model provides direct control over quality and offers residents a consistent customer service experience regardless of which community they choose to call home. Many of the company’s earliest developments remain in service today, modernized where needed while still providing reliable housing decades later.
Reaching 70 years is a major accomplishment, but it is not the end of the story. With The Saint James and Muse now open, Centro and Aurora moving steadily forward, and Legacy Village just about to begin, 2025 is shaping up to be a defining year. The company’s steady growth, careful planning, and long-term focus remain unchanged, just as they have since the first project broke ground back in 1955.
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RTA SESSIONS RECAP: RECORD ATTENDANCE & LEGAL EXPERTISE
Throughout April, FRPO was thrilled to welcome members to our annual Residential Tenancies Act Sessions. This year was our most successful yet, breaking attendance records with nearly 500 participants, including a soldout in-person seminar that brought together over 150 industry professionals
Thank you all for making this year’s RTA Sessions a success. We’re grateful to our expert speakers for sharing their time and knowledge, and to our members for their continued engagement and enthusiasm. We look forward to bringing you more educational events throughout the year. Stay tuned!
This year’s sessions featured an outstanding lineup of legal experts who shared valuable insights and practical guidance with our members. We were honoured to welcome Kristin Ley and Kevin Kok of Cohen Highley LLP, Douglas Levitt of Levitt Di Lella Duggan & Chaplick LLP, and Matthew Helfand of Aird & Berlis LLP. Their expertise and engaging presentations helped make this year’s sessions more informative and impactful than ever
National Apartment Group - Ontario
Ontario’s multifamily investment market continues to outperform the broader commercial real estate sector on a relative basis. Notwithstanding an evolving macro environment, investor sentiment for multifamily assets remains positive due to the sector’s defensive investment profile, robust supply-demand fundamentals, consistent formation of equity capital, as well as the relative availability and cost of debt. As of Q3 2025, multifamily assets have weathered the impact of various headwinds and are well-positioned within the current environment due to stable and continued cashflow growth. Please see below for a summary of recent deals and active listings as of Q3 2025.
For additional info on cap rates, valuations, and market trends in the current investment landscape, please reach out to a member of CBRE’s National Apartment Group.
2 & 4 Silver Maple Court, Brampton, Ontario
2 Buildings | 416 Suites | $317,308 Per Suite
Closed May 2025 SOLD FOR: $132,700,000
Representative
1175 Broadview Avenue, Toronto, Ontario 134 Suites | $328,358 Per Suite
Closed May 2025
ENERGY EFFICIENCY, RESIDENT INCENTIVES & CIRCULARITY FOR RENTALS
ACTIONABLE STRATEGIES FROM FRPO’S EARTH DAY 2025 WEBINAR
By Dilan Cetinkaya, Director, Certification CRB Program, FRPO
As ESG performance, cost control, and resident satisfaction become increasingly important for rental housing providers, Earth Day 2025 offered a timely opportunity to spotlight solutions that deliver on all three. To mark the occasion, the Federation of Rental-housing Providers of Ontario (FRPO) and the Canadian Certified Rental Building™ (CRB) Program hosted a national webinar titled “Power, People, Planet,” focused on practical sustainability strategies tailored to the multi-residential sector.
The session featured expert-led presentations on energy efficiency, resident incentive programs, and circular waste practices, all designed to help owners and managers improve building performance, reduce utility costs, and support ESG goals.
Power: Reducing Energy Waste, Increasing ROI
Presented by: Mert Temiz, Senior Manager, Energy –Quwa Smart Services
Multi-residential buildings are responsible for a significant portion of energy waste—often more than 25%. Mert Temiz outlined how property managers can address this through cost-effective retrofits and utility engagement. His recommendations included:
• Upgrading to LED lighting for quick payback and reduced maintenance
• Installing high-efficiency windows and insulation to improve thermal performance
• Leveraging heat pumps and solar PV systems where feasible
• Participating in energy audits and incentive programs to guide investments
Mert also highlighted that Toronto has greater solar generation potential than many parts of Europe, suggesting untapped opportunities for electrification and renewable adoption.
People: Supporting Residents Through No-Cost Incentive Programs
Presented by: Antonio Centritto, Senior Conservation Account Manager – CLEAResult Canada
Antonio Centritto shared how the Energy Affordability Program (EAP) and Home Winterproofing Program (HWP) offer fully-funded upgrades for eligible buildings and residents, including renters. These programs provide:
• Basic upgrades like LED lighting, smart thermostats, water-saving fixtures, and power bars
• Comprehensive upgrades such as insulation, draftproofing, Energy Star® fridges and freezers, and even heat pumps in some cases
One participating 86-unit building received 74 new fridges and 99 LED installations, all at no cost. CLEAResult supports bulk assessments, flexible scheduling, and end-to-end coordination with property managers, making it easy to implement portfolio-wide.
Planet: Embedding Circularity into Building Operations
Presented by: Gerald Grant, Founder – Innovate Waste Solutions Corp.
Waste diversion in multi-residential buildings is a challenge, but also a major ESG opportunity. Gerald Grant introduced the 5 Cs of circularity as a practical framework for improving waste management:
• Capacity – Right-size bins and ensure proper containment for all waste streams
• Convenience – Make drop-off points accessible, safe, and intuitive
• Communication – Use welcome packages, signage, and digital tools to inform and engage residents
• Cleanliness – Maintain waste areas to encourage participation and reduce pests
• Consistency – Keep messaging and processes aligned even through staff or resident turnover
Gerald also shared innovative examples, including:
• Onsite composting via FoodCycler and Lomi
• Donation partnerships for textiles and furniture
• E-waste collection through Recycle My Electronics and commercial providers
• Reusable packaging with Muuse and Friendlier
The takeaway: even small actions—like spring cleaning
drives or centralized signage—can drive measurable improvements in diversion and resident engagement.
Looking ahead: Sustainable housing is good business
This Earth Day event underscored that sustainability isn’t just about environmental impact; it’s about longterm value. From cutting operating costs to improving resident retention and reducing risk exposure, the tools are available for property managers to make meaningful change today.
FRPO and the CRB Program thank all who attended and encourage members to continue exploring opportunities that strengthen both their buildings and their communities.
100 Sheppard Avenue East, Suite 300
Toronto, ON M2N 6Z1
markl@canmarcontracting.com
CMHC ONTARIO
LATEST CMHC ANALYSIS HIGHLIGHTS CONDO
BUSINESS CENTRE
Attn: Guy-Anne Duval
T: 613-748-2000
APARTMENT MARKET RISKS IN TORONTO AND VANCOUVER
F: 416-250-3204
gduval@cmhc-schl.gc.ca
COINAMATIC CANADA INC.
Attn: Don Neufeld
C: 403-815-8672
18 York Street, Suite Toronto, ON M5J 2T8
34 Leading Road, Unit
Etobicoke, ON M9V
By Jordan Nanowski, Lead Economist (GTA), Canada Mortgage and Housing Corporation
301 Matheson Boulevard West
Mississauga, ON L5R 3G3
366 Westpark Crescent
Waterloo, ON N2T 3A2
F: 905-755-8885
Condominium apartments have a major impact on the rental market as our latest Rental Market Survey shows that 40.6% of GTA condo units were rented as of October 2024. Recently, near-record-high condominium apartment completions have put downward pressure on rents in both the primary and secondary rental markets. This trend is expected to continue due to the large number of condominium apartments under construction. However, the market is shifting, as sharply lower presales today mean fewer new projects will break ground in the future. CMHC is monitoring this closely and released its latest analysis of condominium market risks in Toronto and Vancouver on June 10 (see below).
Highlights
dneufeld@coinamatic.com
loss on pre-construction purchases concluded in 2024.
DIVERSO ENERGY
• Softening market conditions have led to project cancellations. Between 2022 and 2024, these cancellations resulted in a five- and 10-fold increase in the number of cancelled units in Toronto and Vancouver, respectively.
Attn: Jon Mesquita
A significant decline in condominium sales in
T: 226-751-3790
Toronto and Vancouver
jon@diversoenergy.com
• Between 2022 and 2025 (Q1), total condominium apartment sales dropped by 75% and 37% in the Toronto and Vancouver Census Metropolitan Areas (CMA), respectively. Inventories more than doubled and prices fell.
202 - 225 Pinebush Road
8200 Keele Street
Following years of growth, condominium apartment sales (resale, new, and pre-construction units) in Toronto and Vancouver, the two largest condominium apartment markets, began to decline in mid-2022. By the end of the first quarter of 2025, they had fallen 75% in Toronto and 37% in Vancouver.
EFFICIENCY ENGINEERING
Attn: Lauri Alty
• A growing number of investors who made recent purchases are under financial distress due to falling prices. In Toronto, they face as much as a 6% capital
Cambridge, ON N1T 1B9
550 Alden Road Unit 110
Markham, ON L3R 6A8
Concord, ON L4K 2A5
Prior to 2022, low interest rates boosted sales by encouraging demand from homebuyers and investors. Subsequent higher rates decreased demand by reducing affordability for homebuyers and potential returns for investors.
T: 519-624-9965
Growing inventories
lalty@efficiencyengineering.com
FIRETRONICS 2000 INC.
Attn: David Morris
T: 905-470-7723
davidmorris@firetronics.ca
500 Consumers Road North York, ON M2J
For many years before interest rates began to rise, condominium developers operated in a market with high demand and low borrowing costs. A record high 25,572 and 12,442 condominium apartments were completed in 2024 in Toronto and Vancouver, respectively. Higher interest rates and trade uncertainty have reduced demand, coinciding with record levels of inventories. In Toronto, where the market weakness is the most pronounced, the months of inventory for preconstruction condominiums in Q1 of 2025 were more than 14 times higher than they were in 2022. It would take 58 months to sell the available stock at the current rate of sales (Figure 1).
100 University Avenue North Tower, Suite 700 Toronto, ON M5J 1V6
Trusted Advisors
Providing Expertise in Building Science and Structural Restoration
Garage & Balcony Assessment & Restoration
Building Cladding Design, Assessment & Remediation
Roofing System Design, Assessment & Remediation
Building Condition Assessments
Capital Planning
Building Renewal
Energy Audits and Modelling
Philip Sarvinis | Bill Gladu | Jeremy Horst | Michael Pond Duncan Rowe | Jack Albert Beau Gaudreau | James Cooper | Nigel Parker | Paul Fritze | Sohrab Karkhel
Figure 1: Toronto has a record high number of months of supply for pre-construction condominium apartments
Source: Urbanation
Declining prices
Increasing inventories and reduced sales lowered prices. Between 2022 and 2025 (Q1), average resale condominium apartment prices declined by 13.4% in Toronto and 2.7% in Vancouver. In the two years before 2022, these prices had risen by more than 19% in both CMAs. Investors, who had made purchasing decisions in a market characterized by double-digit price growth, are now facing a market where prices are trending down (Figure 2).
Figure 2: Resale condominium prices declined in both Toronto and Vancouver ($)
Source: Urbanation, Greater Vancouver REALTORS® and the Fraser Valley Real Estate Board (FVREB) and CMHC calculations of prices per square foot.
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Declining profitability for investors
Profitability for investors in the Toronto and Vancouver condominium markets is under pressure. High interest rates, which increase carrying costs, combined with stagnant price growth that limits equity building, have significantly reduced potential returns for investors.
Based on prices of recently occupied new condominiums and similar units in the resale market, condominium investors in Toronto potentially face up to 6% in capital losses on pre-construction purchases concluded in 2024. It is also more difficult for them to access financing when the value of their condominium units decreases between the pre-construction purchase and closing.
New investors renting out their units are also negatively affected. Carrying costs1 in Toronto and Vancouver have grown 24% and 29%, respectively, while average rents have only increased by 15% and 12%, respectively, since 2022.
Project cancellations have increased
In Toronto, 55% of pre-construction units went unsold in the first quarter of 2025, marginally below the record high of 56% at the end of 2024. This level of unsold units presents a significant challenge for developers seeking funding for their projects. Lenders typically require a pre-sale threshold of 70% (PDF) prior to releasing funds.
The challenge in funding condominium projects has led to some developers shifting to rental unit construction where purpose-built rental unit construction programs offer potential financing. This is an outcome that is reflected in both our key stakeholder meetings and our 2024 Canadian Rental Housing Construction Survey.
In 2024, condominium apartment unit cancellations were five- and 10-fold higher than they were in 2022 in Toronto and Vancouver, respectively2. Despite some condominium projects converting to rentals, developers have still been cancelling an increasing number of them.
Short-term vs. long-term implications
Growing condominium inventories have led to a reduction in prices for buyers. They have also led to lower rents as more condominium owners compete for rental cashflows.
In the short term, these developments present relief for buyers and renters in the most expensive cities in the country. However, they do so at the cost of discouraging new construction and fueling underlying housing shortages in the future. The condominium projects cancelled today mean fewer housing completions in the future. The relief for buyers and renters is temporary with future housing shortages compounded.
Outlook
The condominium market is expected to remain weak as completions stay near record levels and demand is subdued. Given the national and global economic outlook, there is little evidence to suggest that price and rent declines are likely to quickly reverse. As a result, project cancellations and reduced construction activity are also likely to continue in the near term, hindering efforts to increase housing supply over the long term.
By Courtney Allaire, Integrated Marketing Manager, Minto Group
On 1955, four brothers came together with a shared dream: to build homes that made a difference. What began as a small homebuilding venture has, over the past 70 years, grown into a trusted name in Canadian real estate. Today, Minto stands at the heart of the communities where Canadians live, work, and play.
As Minto marks its 70th anniversary in 2025, they see this milestone not just as a celebration of time, but as a reflection of the values that have guided them. These foundational principles—quality, innovation, accomplishment, partnership, courage, and genuine commitment to the people they serve—have defined Minto’s journey. The company was founded on a simple belief: “We proudly build better places to live, work, and play, one home and one relationship at a time.”
The place
Minto’s history is marked by a series of industry-defining milestones. In 1969, the company made headlines with the construction of Ontario’s first high-rise condominium, Horizon House, in Ottawa’s Parkwood Hills. This bold move not only redefined urban living but also set the tone for a decade of architectural innovation. From the sunken living rooms of the Ambleside towers to the plush shag carpets of Northridge bedrooms, Minto’s homes have always blended comfort with character.
– THE MINTO LEGACY
OF BUILDING BETTER PLACES TO LIVE, WORK, AND PLAY
Minto’s contributions go well beyond design. Over the years, the company has pioneered efforts to advance energy efficiency, enhance customer service, and transform the communities it serves. From building LEED-certified developments to introducing thoughtful, resident-focused programs, Minto has established a positive example of what it means to be a responsible and responsive developer.
The people
At the heart of Minto’s success is its people. From construction crews and leasing agents to designers and marketers, every milestone has been made possible by a team of passionate professionals who believe in the company’s mission.
As CEO Michael Waters noted, “We’ve come a long way since we first opened our doors in 1955, and in all the years behind us, we’ve established ourselves as an industry leader that never wavered on the quality of our homes, the vibrancy of our communities, or our commitment to sustainability and doing what’s right. But most importantly, we’ve built a team of talented individuals who have gotten us all the way here.”
The future
While the 70th anniversary is a moment to reflect, it’s also a springboard for what’s next. Minto continues to expand its footprint with new builds across Canada, entering new markets, especially on the West Coast, while deepening its commitment to sustainability, innovation, and resident experience.
Seventy years in, Minto remains as ambitious and community driven as ever. With new developments on the horizon, a deepening focus on ESG, and a culture that celebrates both legacy and innovation, the company is crafting a future as impactful as its past.
Here’s to 70 years of building better and to the many milestones still to come.
WHAT RENTERS WANT:
INSIGHTS SHAPING THE FUTURE OF MULTIFAMILY HOUSING
By Peter Altobelli, Vice President and General Manager, Yardi Canada Ltd.
The 2024 Canadian Multifamily Rental Survey, conducted by simplydbs in collaboration with industry experts, gathered data from 20,000 tenants and housing providers covering 400,000 units across Canada. The findings highlight key gaps between renter expectations and the services currently offered by housing providers. As digital solutions and modern conveniences become industry standards, understanding what tenants want is crucial for staying competitive.
First impressions matter
A property’s website is often the first interaction a prospective tenant has with a community, and first impressions count. Surveys show that 92% of renters prefer property-specific websites as their primary source for rental information. A well-optimized website helps housing providers showcase available units, boost online visibility, and provide other essential details that attract potential renters. Features like virtual tours, helpful amenity descriptions, and real-time availability and pricing make the search process seamless while ensuring that housing providers connect with the right audience at the right time.
Additionally, websites serve as a marketing tool that supports branding efforts and sets expectations about the level of service a property provides. An outdated or difficult-to-navigate site can deter renters, while an engaging one improves leasing conversions. Ensuring
mobile optimization and incorporating search engine optimization (SEO) strategies will further enhance a property’s digital presence, allowing housing providers to reach renters that fit their current communities.
Your reputation is your currency—make it count
With 82% of renters checking Google reviews before making a leasing decision, maintaining a positive reputation isn’t optional—it’s essential. Encouraging satisfied tenants to leave reviews helps build credibility and trust, but a proactive reputation strategy goes beyond just collecting feedback.
Housing providers can use AI-powered tools to generate personalized review requests, craft thoughtful responses, and analyze sentiment trends. Digital marketing agencies can also help manage online reputation across Google, social media, and internet listing services (ILS), ensuring properties are wellrepresented where renters are searching.
Beyond responding to feedback, housing providers should take a proactive approach by engaging with both positive and negative reviews, implementing review solicitation strategies, and leveraging testimonials across digital platforms. Properties with strong ratings are more likely to stand out, making reputation management a critical part of a leasing strategy.
V i r t u a l C o u n s e l l i n g
S e r v i c e s W e b i n a r
Interval House, Canada’s first shelter for abused women and their children, is pleased to announce the launch of a new offering, Virtual Counselling Services (VCS).
Tuesday July 29 , 2025 th 2:00 pm - 3:00 pm
Renters don’t wait, so why should your responses?
Renters expect quick and seamless communication, whether they’re searching for a new home or already living in a community. In fact, 87% of Canadians want inquiries answered within 24 hours. Providing consistent and reliable communication—whether for maintenance requests, general inquiries or urgent matters—helps create a sense of trust and reliability.
For prospects, AI-driven chat solutions make it easy to get instant responses, filtering out unqualified leads so site teams can focus on serious inquiries. This improves efficiency and helps renters make leasing decisions faster. After implementation, leasing teams often see the benefit of filtering out less promising leads early in the process.
For tenants, fast and reliable communication remains just as important after move-in. Whether they need to submit a maintenance request, check on a package or get updates on community events, AI-powered tools provide real-time responses, reducing wait times and improving overall service quality. More advanced solutions now handle multiple questions in a single chat, provide dynamic responses instead of rigid templates, and even support voice interactions for a more personalized experience.
By embracing AI and automation, housing providers can deliver the human-like responsiveness renters expect, creating a smoother experience for both prospects and residents while freeing up valuable time for site teams.
Mobile apps: From ‘nice to have’ to ‘musthave’
Modern renters expect the convenience of managing their homes digitally. While not all buildings currently offer mobile apps, 88% of tenants who have access to one actively use it, signaling a growing demand for technology-driven solutions.
Tenants benefit from mobile tools that enable them to pay rent, submit maintenance requests, and receive real-time updates from property management. These digital conveniences improve the overall tenant experience while streamlining operations for housing providers.
Beyond the basics, mobile access also enables selfservice options such as visitor management and
digital lease renewals. By providing seamless, mobilefriendly experiences, housing providers can enhance engagement, reduce administrative burdens, and differentiate their properties in a competitive market. In turn, this digital connectivity fosters long-term retention by ensuring tenants have easy, 24/7 access to essential services.
Stop fraud before it steps through the door
With 55% of housing providers reporting an increase in fraudulent applications, it’s clear that traditional screening methods aren’t enough.
Digital advancements let applicants verify their identity before ever visiting a unit. Using their phone, renters upload a government-issued ID, which is instantly matched against secure databases through biometric verification and document authentication. This earlystage screening helps filter out fraudulent applications, ensuring only legitimate renters move forward in the leasing process.
By leveraging advanced security solutions, housing providers can reduce financial risks, protect their communities, and create a safer, more trustworthy rental experience for both current and future tenants.
Stay ahead or fall behind: The rental market is evolving
The way renters search, select, and stay in their homes is shifting fast, and housing providers who embrace these changes will have the edge. From increasing online search results and leveraging mobile solutions to strengthening security and reputation management, today’s rental landscape demands a more proactive, tech-driven approach.
Additionally, addressing emerging trends such as property-specific websites and flexible leasing options can further enhance a property’s appeal. Renters are looking for communities that offer both convenience and a sense of security, making it imperative for housing providers to adapt and evolve.
Discover the full findings from the 2024 Canadian Multifamily Rental Survey, conducted by simplydbs in collaboration with industry experts, to stay ahead of tenant expectations and industry trends.
Learn how the right technology partner can take your operations to the next level by visiting Yardi.com
YOUR PATH TO SMARTER HOME COMFORT
DISCOVER THE FUTURE OF HOME COMFORT WITH ENERCARE
By Nolan Leiska, Vice President, Builder Division, Enercare
Enercare helps property managers streamline operations by delivering reliable, energy-efficient mechanical systems tailored to each property’s needs. With end-to-end support for HVAC, water heating, and more, we take care of installation so you can focus on your residents, not your equipment. Our Enercare Advantage® rental program offers a hassle-free, convenient solutions for residents, eliminating concerns when it comes to upfront payments and costly repair service.* Backed by over 1.1 million customers across Canada, Enercare is your trusted partner in improving building performance and managing budgets with confidence.
What is a heat pump and how does it work?
Enjoy unparalleled home comfort and efficiency with heat pumps that seamlessly heat and cool your properties! A heat pump is simply an air conditioner that can provide both heating and cooling. A heat pump air conditioner contains a reverse valve that allows refrigerant to flow in both directions: one direction for heating and one for cooling. In cooling mode, the refrigerant captures heat energy from inside the home and moves it to the outside, while in heating mode the refrigerant captures heat energy from outside and moves it into the home.
The benefits of a heat pump don’t end at just heating and cooling your property! When in cooling mode, a heat pump also dehumidifies to keep your residents comfortable during the scorching days of summer. A big reason why heat pumps are energy-efficient is because the volume of warm and cool air produced is generally
higher than the amount of energy they consume while doing so. Heat pumps use less energy than other forms of electric heating and even less compared to fossil fuelcased heating systems. Also, since heat pumps rely on electricity and don’t burn fossil fuels, they’re a big step forward in reducing greenhouse gas (GHG) emissions and improving air quality.
Overall, heat pumps offer property managers an energyefficient solution to heat, cool, and manage humidity in their buildings. As an affordable option for buildings with no ductwork or where ductwork is too expensive, heat pumps seamlessly integrate with a building’s current mechanical systems, making installation easy.
Maintenance matters
Regular maintenance plays a key role in extending the longevity of mechanical equipment. Systems like HVAC units, water heaters, and electrical panels are significant
investments, and proper care ensures they operate efficiently for their full expected lifespan or even longer.
Routine inspections, cleaning, and timely repairs help prevent premature wear and tear, reducing the likelihood of costly breakdowns.
Sustainable transportation with EVEMS
In today’s rapidly evolving urban landscape, sustainability and resident satisfaction are vital for the success of high-
rise multi-residential properties. Enercare recognizes that as technology advances, innovative building projects require the integration of new technologies to meet evolving market demands and trends. Electric Vehicle Energy Management Systems (EVEMS) are advanced solutions designed to streamline and optimize electric vehicle charging infrastructure in high-rise buildings. EVEMS provide efficient and reliable charging for your residents, enhancing their experience and increasing the overall marketability of your property.
Benefits of adding EVEMS in your building:
• Enhances resident satisfaction: Provide a convenient charging solution for your residents.
• Enhanced building appeal: Sustainable upgrades make your property more attractive by catering to the needs of EV owners.
• Future-proof your building: Stay ahead of the curve with advanced technology.
Ready to upgrade?
Visit Enercare.ca or email keyaccounts@enercare.ca to book your free in-home consultation today!
®Enercare, Enercare Advantage, and the designs are registered trademarks for Enercare Inc., used under license. *Terms and conditions and certain exceptions apply. See rental agreement for details.
Property Income and Expense Information
MPAC collects information from multi-residential property owners as part of our annual Property Income and Expense Return.
Stay compliant and securely submit your information as soon as possible on mpac.ca/AMP
5250 Solar Drive, Unit 31, Mississauga, ON L4W 5M8
16 York Street, Suite 1900, Toronto, ON M5J 0E6
20 Upjohn Rd, Suite 103 Toronto, ON, M3B 2V9
900 - 1 Concorde Gate, Toronto, ON M3C 4H9
2370 Midland Ave., Unit a19 Scarborough, ON M1S 5C6
22 Adelaide St W 26th Floor Toronto ON M5H 4E3
40 King St. West, Suite 3700, Toronto, ON M5H 3Y2
350 Creditstone Road, Unit 201, Vaughan, ON L4K 3Z2
8133 Warden Ave, Suite 601,
ON L6G 1B3
45 Red Maple Rd Richmond Hill ON L4B 4M6
400 McNeilly Rd Stoney Creek ON L8E 5E3
2233 Argentia Rd, Suite 100 Mississauga, ON, L5N 2X7
2285
2 Lansing Sq Toronto, ON M2J 4P8
155 Regina Road #4 Vaughan, ON L4L 8L9
ESW Building Services Inc.
Attn: Martin Wladyka T: (647) 920-7563 info@eswbuildingservicesinc.com
First National Financial LP
Attn: Maria Broekhof
T: (416) 593-2913
174 Simcoe Street North Oshawa, ON L1G 4S9
455 Danforth Ave., Toronto, ON M4K 1P1
maria.broekhof@firstnational.ca 6435 Northwest Drive, Mississauga, ON L4V 1K2
110 Matheson Blvd W, Suite 210 Toronto, ON L5R 4G7
Greater Toronto Apartment Association (GTAA)
Attn: Daryl Chong T: (416) 385-3435 dchong@gtaaonline.com
The Home Depot
Attn: Michael Lirangi T: (416) 571-8940 michael_lirangi@homedepot.com
EN-PRO
Ethos Plumbing Inc
Attn: Luke Slater T: 416-587-9420 lslater@en-pro.com
Attn: John Kamarlingos T: (647) 461-6522 info@ethosplumbinginc.com
Flynn Group Of Companies
FIRSTONSITE
Attn: Suzanne Mooney T: (416) 605-0412 suzanne.mooney@ flynncompanies.com
Attn: Craig Smith T: 877-778-6731 craig.smith@firstonsite.ca
2150 Islington Ave., Suite 200 Toronto ON M9P 3V4
GRYD
Hallmark Housekeeping Services
Att:Jarrett Rose T: (416) 748-0330 sales@hallmarkhousekeeping. com
448 Hargrave #4B Winnipeg, MB R3A 0X5
Imperial Construction and Restoration Inc
Attn: Albert Sufa T: (647) 627-0009 contact@imperial-restoration.ca
Attn: Josh Glow T: 866-343-4793 info@gryd.com
HP Renovations Inc
Attn: Randy Cicek T: (416) 838-8103 info@hprenovations.com
100 St Regis Cres S, Units 5-6, North York, ON M3J 1Y8
HORIZON
43 McCormack Street Toronto, ON M6N 1X8
20 Eglinton Ave West, Suite 1200, Toronto, ON M4R 1K8
Informa Canada
HORIZON CONNECT CONSTRUCTION
Attn: Jamie Carvalho T: 416-745-8555 jamie@horizoncc.ca
Attn: Sherida Sessa T: (646) 740-1656 sherida.sessa@informa.com
2375 Skymark Avenue Mississauga ON L4W 4Y6
KingSett Capital
Attn: Steven Gross T: (416) 577-6320 sgross@kingsettcapital.com 40 Belvia Road Etobicoke, ON M8W 3R3
Leading Edge Building Engineers
Attn: Anthony La Torre T: (289) 404-7333 anthony@lebengineers.com
Metergy Solutions Inc.
2001 Albion Road, Unit 22, Etobicoke, ON M9W 6V6
Attn: Craig Thornton T: (416) 649-1900 Craig.Thornton@metergysolutions.com 145 Heartlake Road, Brampton, ON L6W 3K3
Midnorthern Appliance
Attn: Michael Gnat (416) 635-4835 mgnat@midnorthern.com
Norstar Windows And Doors Ltd.
Attn: John Vacca T: (905) 643-9333 jvacca@norstarwindows.com
Paul Davis Restoration Inc.
Attn: Stephanie Carmichael T: (416) 704-1734 stephanie.carmichael@ pauldavis.com
ProClean Services
Attn: Ahmet Kanbul T: (877) 290-7338 akanbul@procleanservices.ca
Reliance Home Comfort
Attn: Tina Kalogeropoulos T: (416) 490-5989 tkalogeropoulos@reliancecomfort.com
2816 Bristol Circle, Oakville, ON L6H 5S7
922 The East Mall Suite 200 Toronto, ON M9B 6K1
94 Church Street, St. Catherines, ON L2R 3C8
80 Citizen Court, Unit 11, Markham, ON L6G 1A7
4-271B Merritt Street, St. Catherines, ON L2T 1K1
Jones DesLauriers Insurance Management Inc.
Att:Jennifer Sparfel T: (647) 998-7712 jsparfel@jdimi.com
Kingsgate Restoration Inc.
Attn: Yaz Yadegari T: (416) 917-8464 yaz@kingsgaterestoration.com
Lincoln Construction Group
Attn: Anthony Taylor T: (416) 771-9483 anthony@lincolngroup.ca
Metro Compactor Service
550 Alden Road, Unit 110, Markham, ON L3R 6A8
550 Alden Road Unit 110 Markham, ON L3R 6A8
3225 Wolfedale Rd Unit 2 Mississauga, ON L5C 1V8
25 Mobile Drive
70 Carson Street, Etobicoke, ON M8W 4Z6
Toronto, ON M3C 4H9
5080 Commerce Blvd Unit B1 Mississuaga Ontario L4W 4P2
18 King St E, Suite 1400, Toronto, ON, M5C 1C4
70 Carson Street Etobicoke, ON M8W 4Z6
1 York St Suite 1010 Toronto ON M5J 0B6
60 Atlantic Ave., Unit 200 Toronto, ON, M6K 1X9
2001 Sheppard Ave., E., Suite 500, North York, ON M2J 0A1
Attn: Anannya Biswas T: (416) 743-8484 abiswas@metrocompactor.com 14 Ronson Drive, Toronto, ON M9W 1B2
Moen
Attn: Michelle Oliver T: (416) 528-2170 michelle.oliver@moen.com 91 Pippin Road, Concord, ON L4K 4J9
NoVi Engineering Ltd.
Attn: Joseph Visconti T: (416) 244-6161 jvisconti@novi-eng.ca
Places4Students.com
Attn: Laurie Snure T: (866) 766-0767 laurie@places4students.com
Quality Allied Elevator
Attn: Philip Staite T: (905) 305-0195 pstaite@qaelevator.ca
Rentsync
Attn: Jason Leonard T: (905) 397-5088 jason@rentsync.com
7500 Martin Grove, Unit #6, Vaughan, ON L4L 8S9
343 Preston Street Unit 220 Ottawa, ON K1S 1N4
1520 Trinity Drive, Unit 16 Mississauga, ON L5T 1N9
22 Bramwin Court, Unit B, Brampton, ON L6T 5G2
Firetronics 2000 Inc.
FIRETRONICS 2000 INC.
Attn: David Morris
T: (905) 470-8305
davidmorris@firetronics.ca
Attn: David Morris T: 905-470-7723 davidmorris@firetronics.ca
Franco's Landscaping & Plowing Inc.
GREBIAN GROUP INC.
Attn: Fabio Franco T: (416) 989-5314 francolandscaping24@gmail.com
Attn: Theo Petridis T: 416-333-3329 theo@grebiangroup.com
HD Supply Canada Inc.
Attn: Andrea Hullah T: (416) 677-3082 andrea.hullah@hdsupply.com
HOME DEPOT CANADA
Attn: Michael Lirangi T: 416-571-8940
ICS Facility Services
Attn: Ron Boyko T: (905) 624-8668 sales@icsfacilityservices.ca
MICHAEL_LIRANGI@homedepot.com
IRestify Inc.
HD SUPPLY CANADA INC.
Attn: Charlotte Gummesson T: (855) 964-7378 charlotte@irestify.com
Attn: Basil Sealy TF: 800-782-0557 basil.sealy@hdsupply.com 6500 Mississauga,
Kijiji
Attn: Lionel Romain (416) 934-2040 lromain@kijiji.ca
Kognitive Sales Solutions
Attn: Matty Johnston T: (506) 381-4595 matthew.johnston@kognitive.ca
Mediaedge Communications
Attn: Kevin Brown T: (416) 512-8186 kevinb@mediaedge.ca
Metro Jet Wash Corporation
Attn: Brian DeCarli T: (416) 741-3999 brian@metrojetwash.ca
Multitech Contracting 2000 Inc.
Attn: Carlos Lopes T: (416) 990-4412 carlos@multitech2000.com
PAC Building Group
Attn: David Petrozza T: (888) 684-1524 david@pacbuildinggroup.com
Pomerleau
Attn: David Morley T: (613) 244-4323 david.morley@pomerleau.ca
Registon Building Restoration LTD
Attn: Jay Sandhu T: (437) 922-4444 jay@registon.ca
Restorex Contracting Ltd.
Attn: David Petrina T: (905) 669-2835 david@restorex.ca
Markham,
100 University Ave, North Tower, Suite 400, Toronto, ON M5J 1V6
34 Leading Rd, Unit 14 Toronto, ON, M9V 3S9
276 Queen St W., Toronto ON M5V 2A1
100 Courtland Avenue, Concord, ON L4K 3T6
813 Longpre St Sherbrooke, QC J1G 5B8
2300 Yonge St, Suite 1600 North York, ON, M4P 1E4
3055 Lenworth Drive, Unit 2, Mississauga, ON L4X 2G3
179 Henry Bessemer
Bois-Des-Filion, QC, J6Z 4S9
5925 Airport Road, Suite 605, Mississauga, ON L4V 1W1
RJC Engineers
Attn: Philip Sarvinis T: (416) 977-5335
psarvinis@rjc.ca
S.A.B Building Restoration
Attn: Mosammat Jabunnesa T: (647) 863-6677 jebbie@sabrestoration.com
SingleKey
Attn: Elena Chau T: (604) 329-9124 elena@singlekey.com
Sparkle SolutIons
Attn: Maria Mascall T: (905) 660-2282 Maria@SparkleSolutions.ca
Technologie Demtroys Inc.
Attn: Norris Satov T: (416) 435-0111 nsatov@demtroys.com
Trigrand Inc
855 York Mills Road, Toronto, ON M5J 1S3
11 Progress Ave., Unit# 2, Scarborough, ON M1P 4S7
474 Iroquois Shore Rd Oakville ON L6H 2Y7
2235 Sheppard Ave E Suite 1100 Toronto ON M2J 5B5
72 Corstate Ave., Vaughan, ON L4K 4X2
Attn: Artur Derraj T: (416) 712-8517 artur@trigrand.com 491 Brimley Rd Unit 6 Scarborough, ON M1J 1A4
Unilux CRFC Corporation
Attn: Rezarta Dine T: (888) 627-6727 rezarta@uniluxcrfc.com
Wifiplex
Attn: Jonathan Carriere T: (888) 777-9778 jcarriere@wifiplex.ca
Yardi Canada Ltd.
Attn: Peter Altobelli T: (905) 671-0315 peter.altobelli@yardi.com
ADVERTISING & PUBLISHING SERVICES
• Madhouse Advertising Inc
• Rental Housing Business (RHB) Magazine
• Warrior Digital CONSULTING, TRAINING & ASSESSMENTS
• 3D Security
• Ignis Building Solutions
• Municipal Property Assessment Corp.
• Performance Solutions Network Corp.
• Taeus Group Inc
ENERGY SERVICES
• Certified Building Systems
• DBS
• ECNG Energy L.P.
• Elexicon Group Inc.
• EVSTART Inc
• Metrosphere Light Corp
• Nerva Energy
• Novitherm Canada Inc.
2465 Milltower Crt., Mississauga ON L5N 5Z6
PO Box 418 RPO Steeles W North York ON M3J 0J3
20 Alex Ave Woodbridge ON L4L 5X1
ENGINEERING
• ABG Engineering Inc.
• Mann Engineering
• Pretium Engineering Inc
• Quwa Smart Services
• Sense Engineering Ltd.
• Synergy Partners
• WSP Canada Inc.
• Wynspec Engineering
FINANCIAL
• Canadian Mortgage Capital Corporation
• Peoples Trust Company
FIRE SAFETY
• Accurate Fire Protection And Security
• Trace Electric
INTERIOR BUILDING/ RENOVATIONS
• Absolute Ventilation Inc.
• All Professional Trades Services Inc.
• Altona Renovation Ltd.
• Beautiful Floors & Janitorial
• Ecobc
• Innovate Waste Solutions Corp
• Laumar Design Limited
Rogers Communications Canada Inc.
Attn: Greg Stokes T: (416) 446-6500 greg.stokes@rci.rogers.com
Seasons Colours Limited
Attn: Klaudian Shehu T: (647) 285-2840 info@seasonscolours.ca
Sky Contracting Inc.
Attn: Berat Bajrami T: (905) 820-5500 beratb@skyinc.ca
Stephenson Engineering Limited
Attn: Mohsen Mansouri T: (416) 635-9970 mohsen.mansouri@ salasobrien.com
Torque
Attn: Ron Buffa T: (905) 663-3334 rbuffa@torquebuilders.com
True Finish Contracting
220 Chemin du Tremblay Unit 1203
Boucherville, QC J4B 8H7
418 North Service Rd E Unit 200 Oakville ON L6H 5R2
66 Leek Crescent, Richmond Hill, ON L4B 1H1
284 Richmond St E Toronto ON M5A1P4
130 Industry Street, Unit 8 North York, ON M6M 5G3
Attn: John Abboud T: (647) 979-1140 john@truefinishcontracting.ca 14 Meteor Drive Etobicoke, ON M9W 1A4
Venn Construction Inc
Attn: Bill Kahansky T: (416) 432-9674 bill@vennconstruction.ca 3390 South Service Rd Suite 201 Burlington ON L7N 3J5
Wyse Meter Solutions Inc.
Attn: Dan Drori (647) 458-9144 ddrori@wysemeter.com
Z and T Contracting Inc
Attn: Ahmet Tasdemir T: (416) 827-1429 info@zt-contracting.com
• Metal Solution Industries
• Modern Pro Contracting Inc.
• Neutral Contracting Group
• Renovation Solutions
• Quick and Bright Cleaning Services
• Torlys LEGAL
• Dharsee Professional Corp
• Guzina Law
• Levitt Di Lella Duggan & Chaplick LLP
• Sheryl Erenberg & Associates
• Spar Property Paralegal Professional Corporation
• Zarnett Law Professional Corporation
MARKET ANALYSIS & RESEARCH
• Altus Group Ltd.
• Veritas Valuation Inc
PAINTING
• Certa Pro Painters of Markham
• Pascoal Painting & Decorating Inc.
• Swift Painters
255 Carrier Drive, 2nd Flr., Etobicoke, ON M9W 5Y8
100 Wilkinson Rd., Units 16-17 Brampton, ON, L6T 4Y9
PEST CONTROL
• Bed Bug Authority Canada Ltd
• HomePro Pest Control
• Orkin Canada
• Pest Control Plus Inc.
REAL ESTATE/LEASING PROFESSIONALS
• Bonnie Hoy & Associates
• CBRE Limited
• EPIC Investment Services LP
• JDN Property Management
• Rentals.ca
• Skyview Realty Ltd.
• SVN Rock Advisors, Inc. RETROFIT, RESTORATION & CONSTRUCTION
• Conterra Restoration Ltd.
• First OnSite Property Restoration
• Forest Contractors Ltd.
• Highrise Restoration Inc
• Imperial Restoration
• Index Construction Inc.
• Learmont Roofing Ltd.
• Maxim Group General Contracting
RONA
Attn: Blaze Gentile
T: (416) 570-3441
blaze.gentile@rona.ca
Sherwin-Williams Co.
Attn: Ben Strong T: (647) 457-8618
benjamin.p.strong@sherwin.com
Solid General Contractors Inc.
Attn: Safiyyah Alibhai T: (905) 475-0707 safiyyah@solidgc.ca
Suite Excel Collections Inc.
Attn:Maricon Torres T: (416) 662-5382 maricon@secci.ca
Torrent Construction
Attn: Joel Pereira T: (647) 244-1237 joel@torrentconstruction.ca
TruSeal Injection Inc.
Attn: Tania Stalteri T: (800) 475-0776 info@trusealinjection.com
Westland MyGroup
Attn: Victoria Thornbury T: (844) 999-7687 vthornbury@westlandmygroup. ca
Xcel Construction Limited
Attn: Dave Pusateri T: (905) 599-2547 dave@xcelconstruction.ca
ZGemi Inc
Attn: Yusuf Yenilmez T: (905) 454-0111 yusuf@zgemi.com
• New-Can Group Inc.
• Roma Building Restoration
• ServiceMaster Restore of Mississauga SOFTWARE
• BuildingLink
• Lutendi Systems Inc
• Payquad Solutions
• Property Vista
SUPPLIES
• H & S Building Supplies Ltd.
TENANT VERIFICATION/ INSPECTIONS
• Canadian Tenant Inspection Services Ltd.
• Gatemaster Inc.
• Rent Check Credit Bureau
WATER MANAGEMENT
• LEaC Shield Ltd
• Water Matrix Inc
• Watershed Technologies Inc.
• Watts Water Technologies (The Dictation Group)
Affordable Housing Multi-Residential Program Get help to improve energy performance
Complimentary technical help and incentives up to $200,000†
The Affordable Housing Multi-Residential Program provides incentives for energy assessments and high‑efficiency equipment, plus free in suite upgrades that lower energy costs, reduce greenhouse gas emissions and improve comfort.
*
Incentives for building upgrades and more:
• Boiler optimization
• Building automation controls
• Variable frequency drives
• Water heaters
• Hybrid heat pumps
• Free heat reflector panels
• Reduce energy, maintenance and operating costs.
• Control costs more effectively with automated systems.
• Improve the energy efficiency of your building.
• Enhance resident comfort, health and well-being.
