DELL B1160W TROUBLESHOOTING
Scroll down this web page to know how to resolve the common issues while perform Dell B1160W setup printer. If you need remote assistance in clearing the same issues, contact us.
DELL B1160W OFFLINE
● First, check whether your Dell printer is turned ON.
● If not, turn it ON.
● Check if you have installed the correct printer driver on our computer.
● If the Use Printer Offline option is enabled on your computer, disable it.
● Check if you have selected the correct printer model while performing the print operation.
● Restart your Dell printer
● If required, reinstall the Dell B1160W printer on your computer
● If you encounter this issue over a network connection, then make sure that devices are connected to the same network.
DELL B1160W NOT PRINTING
● If your Dell printer is not responding to the print operation, then check whether it is turned on.
● If not, check whether the printer is connected to the power supply and turn it on.
● Check if your printer is the default printer on your computer. If not, set it as the default printer and then perform the print operation.
● If any error message is displayed on your printer’s LCD screen, then try to identify it and perform the necessary troubleshooting instructions to clear it.
● Make sure that your printer and the computer are connected to the same network.
● Check if the print settings are configured correctly. If not, configure them and then perform the print operation.
● If required, reinstall the printer driver on your computer.
● After reinstalling the printer driver, perform the print operation.
DELL B1160W PAPER JAM
● As soon as the paper jam message is displayed on your printer’s LCD screen, cancel the ongoing print operation.
● Take the remaining paper out of the printer.
● Open the top cover of your printer.
● Look for the jammed paper and remove it gently from the printer.
● After removing the jammed paper, close the top cover and reload the paper in it.
DELL B1160W NOT PRINTING DUPLEX
● First, check if you have enabled the Duplex printing or Print on both side option while configuring the print operation.
● The Dell B1160W printer allows you to perform duplex printing manually. So, when the printer prints the first page of the document, take the printed paper out of the printer and place it back into the printer with its blank page facing up.
● Restart the printer and then continue to print on the other side.
● If you need remote assistance in resolving this issue while perform Dell B1160W setup, contact us.
DELL B1160W FIRMWARE ERROR
● While updating your Dell B1160W printer’s firmware if an error message is displayed on the screen, then check whether your printer is turned ON first.
● If not, turn it ON and then perform the firmware update.Make sure that your printer and the computer are connected to the same network.Restart your printer.
● If the restart process doesn’t resolve the firmware error, then reinstall the printer on your computer.
● To do so, uninstall the printer driver on your computer first.After uninstalling the driver, reboot your computer and then reinstall the printer driver to resolve the firmware error.
HOW TO FACTORY RESET DELL B1160W PRINTER
● On your Windows or Mac computer, open a web browser.
● Type the IP address of your printer.
● Navigate to your printer’s web access page.
● On the web-access page, navigate to the Printing settings section
● click the Reset Print Server
● Perform the on-screen instructions to reset your printer to the default settings. If you need remote assistance to perform Dell B1160W setup, click the call button available on the screen.
