THE HAIR PIN
Nestled in the North Brisbane suburb of Ferny Hills ‘The Hair Pin’ is a well-established hair salon conveniently located in Ferny Fair Shopping Centre. Owner and Director Ally McErlean has over 30 years of hairdressing experience, both as a salon owner and previously as a regional manager for a large chain of salons. The Hair Pin was established in 2015 and to date, Ally has built an amazing team of 19 diverse and experienced hair stylists, each having their own unique style and creative vibe. Louise May spoke with Ally to find out more about her leadership qualities and what special ingredients she has, that has enabled her to grow the business and the team exponentially year upon year since opening 6 years ago.
Was Business Ownership Always a Priority for You?
No Business ownership was not a priority, however creating a space that gave us a work-life balance and being able to still 58
Hair Biz Year 15 Issue 4
do the things we loved, was a priority. I just wanted to create a space of likeminded, kind, and fun people who love coming to work each day, and the clients fall in love with the vibe.
How Do You Develop Your Team to Help Them to Be The Best They Can Be?
What Specific Qualities or Characteristics Do You Look for When Selecting Potential Staff for Your Salon?
What Are Your Secrets for Building a Happy and High Performing Team?
Someone who has vision, loyalty and wants to work as part of a team and still likes to have fun. Obviously, skill is important, however with our training we can help get everyone on the same page.
Share With Us Your Philosophies Around Staff Selection and Development. How Do You Find, Keep and Grow High Performing Staff?
I look for staff who want to improve and are hungry for education.
encouragement and support and lots of education and training.
We try to make sure every day is a positive one and organise consistent team building events and trips away to have something to work towards.
What Do You Enjoy Most About Your Business, Team or Clients?
I like a good work balance, If I was not doing clients, I would miss it and I think it is good for your staff to see you with clients. However, I do like to have the time to help out and back my staff up and to nurture their careers. Clients love our culture and enjoy being
