UPROAR, Fall 2018

Page 1


Birds of Prey pg. 6

Animal Ambassadors pg. 8

Winter Holding pg. 10




UPROAR A LETTER FROM OUR EXECUTIVE DIRECTOR Dear Friends of the Zoo, We’ve been talking about it for nearly a year, and I’m so excited that we broke ground on our entrance on September 12. It feels like the dream of a new entrance is finally a reality. The new building is more than just a way in and out of the Zoo. We will be putting in more restrooms, including a family restroom. There will be a dedicated entrance for field trips and school groups. Our gift shop will be larger and accessible all year. We will be adding additional education space in the Red Barn, doubling our ability to offer classes, camps, birthday parties, and more. Less obvious, but just as important, we will be updating our point-of-sale system across the Zoo and installing ADA-compliant patron walkways and areas.


Editor: Kristina Barroso Burrell Photo Credits: Kristina Barroso Burrell Zoo Staff 2018 General Info: Open March 30 – November 25 Open daily from 10 am – 5 pm Last admission at 4:30 pm www.potawatomizoo.org

You may have already noticed changes to the Zoo, and there are more to come, especially after we start demolition on the existing entrance after Zoo Boo. Not only will the Zoo’s temporary entrance be off to the side, we’ll have a much smaller space to get people into the Zoo. We’ll be taking down the external squirrel monkey habitat and moving them inside. The red panda and muntjac will temporarily move to other exhibits and access to the okapis, camels, takin, and tigers will be different. Along with the entrance construction, designed to improve our guest experience, we are also doing considerable behind-the-scenes deferred maintenance throughout the Zoo as we prepare for our Association of Zoos and Aquariums (AZA) accreditation visit in June 2019. You may not see all the work we’re doing, but we are updating HVAC systems, repairing and repainting buildings and animal holding, replacing roofs, making upgrades to our big cat exhibits, and much more. A well-cared for and well-maintained zoological institution shows the AZA that we care about our animals and are exceeding the standards of care they expect from us. I know that the next year and a half will have its challenges, but we will do our best to keep you informed of any changes through emails, social media, and our website. I hope that the difficulty of adapting to the construction phase will be offset by the excitement of the progress we make every day and the new animals we bring in every year. Through all the ups and downs, our mission of education and conservation, and our passion for providing the best possible Zoo experience for our guests, members, and the region, will stay the same.

Departments: Community Outreach: (574) 235-7654 Concessions: (574) 235-5614 Development: (574) 245-6138 Education: (574) 235-7621 Gift Shop: (574) 235-5615 Guest Services: (574) 235-7620 Marketing: (574) 235-7576 Membership: (574) 235-7651 Special Events: (574) 245-6163 Volunteers: (574) 235-9801 Zoo Camps: (574) 235-9070 Zoological Society: (574) 288-4639 Copyright 2018: Potawatomi Zoological Society, Inc. All rights reserved. Postmaster: Send address changes to 500 S. Greenlawn Ave South Bend, IN 46615 (574) 235-9800 The Potawatomi Zoological Society is a 501(c)(3) Nonprofit Organization.

Marcy Dean, Executive Director

Cover Photo by Fredy Villalon. Brizzo, known as Novee, a twoyear-old Amur leopard. Story on page 4.

Fall 2018



A NEW ZOO FOR YOU From left: Sharon McBride, City Council member, 3rd District; Pete Buttigieg, South Bend mayor; Marcy Dean, executive director of the Potawatomi Zoo; Aaron Perri, executive director of South Bend Venues, Parks, & Arts; Danielle McGrath, senior vice president for corporate strategy, policy, and foundation at the Indiana Economic Development Corporation; Dallas Bergl, president and CEO of INOVA FCU and his granddaughter; and George Horn, president of the Potawatomi Zoo Board of Trustees.

By Kristina Barroso Burrell, Marketing and Communications Manager


n September 12, 2018, the Potawatomi Zoo broke ground on a new front entry and gift shop. The largest capital project in the Zoo’s 116-year history, the entrance represents a new chapter in the Zoo’s commitment to serving its animals, staff, members, and visitors. The groundbreaking ceremony was attended by state and local officials, including the mayor of South Bend, Pete Buttigieg, Sharon McBride, 3rd District City Council member, and Danielle McGrath from the Indiana Economic Development Corporation, as well as other community leaders and Zoo staff. “None of this is conceivable without the contagious passion of the board members, staff, and other members who truly believe, and rightly believe, that a great city deserves a great zoo,” said South Bend mayor, Pete Buttigieg. The new entrance building and front area will change the way guests enter the Zoo. The project will also double the size of the gift shop, allow for new education space, and incorporate the addition of amenities such as a family bathroom and dedicated group entrance. The new building will be under construction through July 2019. After the exterior is finished, interior work will continue, including stocking the new gift shop, and updating the Zoo’s point of sale system. The new entrance will officially open at the beginning of the 2020 season.




New Staff Bring Changes to the Zoo This summer, the Potawatomi Zoo welcomed two new employees who work behind the scenes and have a tremendous impact on how the Zoo runs. Animal Care Manager Dan Madigan started at the Zoo in July. He oversees the high quality of care of the animals at the Potawatomi Zoo and manages the zoo keeper staff. He also directly supports Joshua Sisk, director of animal programs and education. Dan was previously senior keeper at the Indianapolis Zoo where he worked with a variety of animals, maintaining the highest levels of captive animal husbandry. He is also an active member of the American Association of Zookeepers (AAZK) and was chapter president for more than three years during his time at the Indianapolis Zoo as well as Conference Chair for the 2019 AAZK Annual Conference in Indianapolis, IN. Prior to joining the Indianapolis Zoo, Dan was the Australian Herpetologist at the National Aquarium in Baltimore, MD. Dan received his degree in biology from the University of Wisconsin—Steven’s Point, with an emphasis in herpetology. He also has experience caring for a wide range of animals. Even so, it was important to him to spend several weeks getting to know the Zoo as a floating keeper before taking on his management role. “Working with animals has always been my passion and joining this team will undoubtedly allow for continued growth and experience,” says Dan. Animals are not only his job, though. Dan moved to the area with his family, two cats, and 11 lizards.

The Zoo’s administrative staff also added a marketing and communication manager, Kristina Barroso Burrell. She is responsible for planning, developing, and managing comprehensive marketing plans for the Potawatomi Zoo, as well as implementing the Zoo’s public communications. Prior to joining the Zoo, Kristina was the marketing and communications coordinator at Holy Cross College where she oversaw the college’s publications, website, press communications, social media, and long-range marketing strategy. With a degree in English from Andrews University, a JD from the University of Notre Dame, and experience in development and customer service, Kristina has developed a wide understanding of the different roles communication plays in people’s lives. “I learned from an early age the value of storytelling,” she says. “I’m excited to develop the Zoo’s story and share the love and awe I feel for our animals, staff, and the important work of wildlife conservation with the public.” Kristina is a lifelong zoo lover, starting with her first zoo membership at the San Antonio Zoo when she was a baby. She is married with two dogs and makes it a point to go to zoos and aquariums in every city she visits.

Fall 2018


Roars & Pours Success Education Classes 11/3/2018 Tiny Explorers (3-4 year olds) 11/6/2018 Tiny Explorers (3-4 year olds) 11/10/2018 Junior Naturalist (5-6 year olds) 11/17/2018 Future Zoologist (10-12 year olds) 11/24/2018 Tiny Explorers (3-4 year olds)

Winter Zoo Camps 01/02/2019 Junior Naturalist Camp (5-6 year olds) 01/03/2019 Future Zoologist Camp (7-9 year olds) 01/04/2019 Wild Rangers Camp (10-12 year olds)

Animal Celebration Days* 11/29/2018 World Anteater Day 12/14/2018 Monkey Day 01/05/2019 National Bird Day 01/31/2019 International Zebra Day

Despite the first event in the new Roars & Pours series being rained out in June, the after-hours family night events on July 19 and August 24 were well-attended and a lot of fun for guests. Although there were some difficulties with unexpectedly long lines in August, the Zoo was able to bring in extra staff and use volunteers to take some of the Zoo’s ambassador animals outside to the guests waiting in line. “I recently moved to the area, and I’m glad I decided to go to Roars & Pours with my son,” said Nicole Koenigshof. “We had such a good time, it inspired us to go back a few weeks later for the wristband day.” In previous years, many of the Zoo’s evening events were limited to adults or children only or were holiday-themed. The Roars & Pours series was started in part to allow a wider range of people to experience all the Zoo has to offer, from the animals to the café to the new Round Barn Bar, after hours during the summer.

02/01/2019 Serpent Day 03/03/2019 World Wildlife Day 03/20/2019 World Frog Day

Special Events 11/27/2018 Giving ZOOday 11/23/2019-11/23/2019 The Gift of Lights 02/16/2019 & 03/16/2019 FrogWatch Citizen Science Training For Adults/Families

Winter Days (Zoo Open 12-3) Admission is free for members, $5.50 for non-members. Children 2 years and under are free. Additional craft activity available for $5 (all guests). 01/19/2019 02/02/2019 02/16/2019 03/02/2019 * Animal Celebration Days may or may not involve activities at the Zoo. Check Facebook for more up-to-date information.

Amur Leopard Leaves In September, one of the Potawatomi Zoo’s Amur leopards, Avanti, known as Vee (for the small “V” of spots on her forehead), left the Zoo for her new home at the Binghamton Zoo at Ross Park in Binghamton, NY. The move was recommended by the Amur Leopard Species Survival Plan after consideration of a variety of genetic and facility factors. “Now that she’s two years old, she’s mature enough to go to another zoo,” said Joshua Sisk, director of animal care and education. “It’s vital for animals as critically endangered as Amur leopards to move to other facilities in order to help sustain their populations as well as educate visitors and guests.” The Potawatomi Zoo will continue to be home to Vee’s mother, Pearl, and sister, Brizzo (known as Novee). Novee is featured on the cover of this newsletter.





Birds of


By Trudi Donovan, Zookeeper


he Potawatomi Zoo is home to a few amazing predatory birds, also called birds of prey or raptors. Each bird within this group has a sharp beak adapted for eating meat, and talons for grabbing prey. Their sense of hearing and eyesight are unmatched in the animal kingdom.

Poot, screech owl

Unlike most animals in the Zoo’s collection, the birds of prey all came to the Zoo from local rehabilitation facilities. Each of the Zoo’s raptors had an injury sustained in the wild that would not allow it to be safely released back to its natural environment. Some birds have injuries that are easy to see, such as missing eyes; others have disabilities that cannot be seen easily, such as a broken bone that didn’t heal properly. As raptors rely on hunting prey to survive, any disability could cost them their life in the wild. Fortunately for these birds, the Potawatomi Zoo is able to accommodate their disabilities, while allowing the public to view them. These animals are housed in appropriately-sized aviaries, which allow the birds to move safely without risking further injuries. At the Zoo they are fed a healthy diet of rodents, small birds, and other meat items, and their diet is presented to them on large stumps or easily accessible platforms.

Barry, barred owl. Photo by Jennifer Brandenburg

When rehabilitated birds arrive at the Zoo, animal care staff work with the animals to allow safe and minimal-stress handling. Because these animals were wild-caught (a term animal care staff uses for any animal not previously kept in captivity), they must be slowly desensitized to the presence of humans. After that, staff can begin conditioning the birds to accept handling,

Fall 2018


Betty, red-tailed hawk and Maggie Lubarski, zookeeper

including allowing a handler to fit them with anklets, jesses, and leashes. Once the birds are fitted with the proper equipment, they can be brought outside of their exhibit with a trained member of animal care staff, while perched safely on a leather glove made just for birds of prey. Working with the birds to allow handling is a valuable enrichment activity for the animals, and it also allows animal care staff to engage the birds in the Zoo’s animal ambassador program. This program is designed to allow guests visiting the Zoo or attending an outreach program to be face to face with the animals. Experiencing the Zoo’s animals in this way creates an experience unlike any other and is essential in helping Zoo guests understand the role they can play in animal conservation. The birds of prey at Potawatomi Zoo are excellent animal ambassadors, teaching children and adults about coexisting with animals native to northern Indiana. Currently in the Zoo’s collection of raptors are four screech owls, three turkey vultures, a barred owl, a barn owl, and a red-tailed hawk. Each of these animals can be seen locally in parks, along the highway, and in many backyards. The Potawatomi Zoo is proud to be a home to these rehabilitated birds and hopes these ambassadors can continue to serve as an important link between their wild counterparts and guests visiting the Zoo each day.

Mrs. Wigglesworth, barn owl





Education Animals Species Ambassadors By Skye Hoffman, Education Curator


n a typical day at the Potawatomi Zoo, the Education Department is teaching a multitude of programs, including our classes, camps, overnights, and field trip programs, as well as offsite programs at nursing homes, schools, and other organizations. The Education Instructor isn’t the only teacher that attends these programs – with them is always an animal co-worker. During an EdZOOcation program with Potawatomi Zoo, participants may have the opportunity to meet a variety of animals, from snake to salamander, spider to sloth. The selection of animals in a program may seem random; in reality, they have been selected with a bigger picture in mind. The common term amongst zoos for animals in educational programs is “ambassador animal.” As an ambassador, these animals act as a representative for their species, native habitat, and ecosystem. Before each EdZOOcation program, an instructor thoughtfully selects the animals to take with them based on conservation message objectives. Take for example, a recently scheduled program for a class taking a field trip to the Zoo. The teacher has been talking Top from left: Pippa, Virginia opossum; Copper, African serval; Roxy, chinchilla; Nigel, South American red-footed tortoise; Red, cornsnake. Bottom: Cachicamo, the three-banded armadillo.

Fall 2018


Top from left: A young visitor is amazed at the way Lenny, the two-toed sloth, feels. Bottom: Zoo Docent Marissa Baumanis walks around the lines at Roars & Pours with Luca, the ball python.

about habitats in the classroom and requested that the zoo instructor show their students animals from different habitats. It’s easy enough to select animal ambassadors native to differing biomes, but the selection of certain animals becomes more intentional when considering conservation messaging. The three animals the instructor selected for the habitats program were a chinchilla, African bullfrog, and crested gecko. Each of these animals face different threats in the wild. Chinchillas have been considered endangered in their tundra habitats since 2008 due to overhunting of their populations for the fur trade. African bullfrogs, native to the grasslands of Africa, are threatened – as all amphibians are – by water pollution. Lastly, crested geckos are endangered in part because of invasive pigs that have destroyed their rainforest habitats. Three animals, native to three different habitats, and threatened for three different reasons. When describing the conditions in which each animal would live in the wild, it’s easy to see a correlation between the resources they need to survive and the factors that are limiting their ability to thrive. These discussions segue into practical ways students can help to protect each animals’ wild counterparts. Thus, the job of an animal ambassador is complete. The Zoo is home to more than 30 ambassador animals, including chinchillas, frogs, chickens, snakes, lizards, tortoises, a serval, and so many more. Each animal ambassador has an important reason for being a part of an EdZOOcation program. They’re the bridge between an EdZOOcation program participant’s understanding and truly caring. Animal ambassadors are the best co-workers anyone could ask for, and they do their jobs well: wake-up, go to an education program, schmooze with kids, and boom – save the world.





Where Do They Go? By Anna Pelc, Collection Manager and Registrar


common question heard around the Zoo, especially during this time of year, is, “Where do the animals go in the winter?� No, we do not ship them off to California or Florida for an extended vacation! All of our animals stay right here at the Potawatomi Zoo during the winter months. Many of our animals appreciate being outside in the colder weather. For example, the tigers, leopards, red pandas, camels, Sichuan takin, and our North American species are comfortable in the cold. In fact, the North American river otters are only ever locked inside their building in extreme weather or bad storms. Otherwise, they play in their habitat and swim year-round! The animals who prefer warmer temperatures either have a building attached to their habitat or are moved to our barns during the colder months. We have several facilities where animals are housed in the winter. We try to provide not only indoor housing, but attached outside yards as well. That way, if we have a mild winter, or even a few sunny, warmer days, our animals can choose to go outside. Left: In East Barn, southern ground hornbill Dora waits for a walk. Dora is working on being an animal ambassador and frequently roams through the Zoo with her keepers. Bottom: Ella, a white-faced saki, surveys her winter domain in the Holding Barn.

Fall 2018


For instance, even though the spider and howler monkeys have heated night houses on their islands, we bring them indoors when nighttime temperatures dip below 45 degrees. Our spider monkeys will spend the winter months in the animal hospital in our carnivore/great ape holding area. It has three large indoor stalls and one outside patio so we can let the spider monkeys go outside (if they choose to do so) on nice days. The barns we use to house many of our animals at night during the year also become home to our cold-sensitive animals in the winter. The zebras, addax, and camels call the East Barn home all year long, but in the winter, several of our bird species join them (southern screamers, crowned cranes, and southern ground hornbills). One of our barns, called the Holding Barn, is a flexible space which has housed birds, small mammals or primates over the years, depending on the need. As we continue to improve the Zoo and increase our animal diversity, the flexibility of this barn and the ability to house different species in it has been very helpful.

Even the lions will be given access to their outdoor area if the temperature is above 32 degrees.

Most of our temperature-flexible animals have buildings attached to their habitats. Within these buildings are stalls or bedrooms for our animals. Depending on the species and their tolerance for cold weather, they may be locked into the building or they may have the choice to go outside if they wish. We try as hard as possible to give animals the choice to be inside or outside. Even the lions will be given access to their outdoor area if the temperature is above 32 degrees.

As a northern zoo, winter is a significant factor for our animals and our staff. When we bring any new species to the Potawatomi Zoo, we must consider where they will spend their winter. Do they do well in cold temperatures? Do we have an appropriate indoor area for them to spend the winter months if they are more sensitive to cold? Our goal is to provide a safe and comfortable habitat for all of our animals all year long. Right: The flamingos are surprisingly hardy, and can be outside if the temperature is at least 20-25 degrees. However, in order for them to use their outdoor habitat, the keepers have to block off the pond, because flamingos can’t walk on the ice.





Your Gift, Our Legacy By Margie Anella, Director of Development


here are many ways to support the Potawatomi Zoo, from buying a membership to adopting an animal to sponsoring an event. However, not everyone knows that they can also support the Zoo by providing for the Potawatomi Zoological Society in an estate plan and becoming part of the Wildlife Legacy Society. Members of the Wildlife Legacy Society will help the Zoo thrive for future generations of families and help protect endangered species by securing the Zoo’s conservation efforts. Members will also receive recognition in special publications, and invitations to special events. There is a wide array of options, but Wildlife Legacy Society members can enjoy benefits such as guaranteed income during their lifetime, an immediate charitable tax deduction, the avoidance of reduction in estate taxes and probate costs, and/or the elimination or decrease of capital gains taxes. The Zoo is happy to work with financial advisors to help Wildlife Legacy Society members determine the most appropriate way to give while still fulfilling their own personal financial goals. Becoming a part of the Wildlife Legacy Society means joining a community of people who are passionate about conserving and protecting wildlife for the future. To start the process, contact Margie Anella, director of development, at manella@potawatomizoo.org or (574) 245-6138.

Save The Date!

November 27, 2018

Giving ZOOday is about the impact you have on accredited zoos and aquariums. It’s also about how we can enrich our community by encouraging our visitors to be stewards of the environment and educating them on how we save species from extinction.

In partnership with #GIVINGTUESDAY

Let’s work together this Giving ZOOday to do more for animals and the world!

Fall 2018




SOUTH BEND & ELKHART Would you like your business’ name on our Corporate Sponsor sign and Zoo maps, seen by over 240,000 people annually? Contact Margie Anella, director of development, (574) 245-6138.


Special Thanks to the rotary club of south bend for sponsoring new seating and stairs in our outdoor education space.

Want To Work At The Zoo? We’re always looking for passionate and dedicated employees, interns, and volunteers! To find a job that’s right for you, visit our website:





Give the Gift of Joy

Zoo memberships and animal adoptions make perfect holiday gifts.


Animal Adoptions

Member benefits include:

• • • • • • • •

Free, unlimited admission to Potawatomi Zoo for one calendar year. Discounted admission to over 100 zoos and aquariums nationwide. Discounts on Zoo camps, education classes, and in the Zoo gift shop. Free admission to Zoo Boo, our safe trick-or-treating event at the Zoo. Subscription to UPROAR, our full-color newsletter about wildlife, Zoo events, and our animal collection. Free conservation calendar received at the end of the year. Access to Members’ Mornings Memorial Day weekend through Labor Day weekend (8am-10am on weekends only). One free conservation book yearly chosen by Zoo staff (Patron level and above). If you are interested in purchasing a conservation book, please include an additional $15.

• •

Friend Level, $25 – Includes presentation folder with color photo of your adopted animal, fact sheet, and personalized adoption certificate. Advocate Level, $50 – Same as Friend level plus a stuffed plush of your adopted animal.* Keeper Level, $100 – Benefits of Advocate level, plus a Potawatomi Zoo tote bag, and recognition in UPROAR.

*All animals are available for adoption. However, we do not have a plush available representing all of the animals in our collection. Please call our office at 574-288-4639 with questions regarding availability.

Standard Membership Levels

Enhanced Membership Levels

Senior, $37.50 – one individual over the age of 62

Patron, $100 – same as Family, plus 4 one-day guest passes and a conservation book.

Student, $37.50 – one student with ID

Benefactor’s Circle, $250 – same as Family, plus a free guest every time you visit, one attraction pass, and a copy of the conservation book.

Individual, $47.50 – one individual Grandparents, $67.50 – Two grandparents living in the same household and their grandchildren under the age of 18 Family, $72.50 – Two adults living in the same household and their dependent children under the age of 18 Add a guest to any of the above categories, $15.

Curator’s Circle, $500 – same as Family, plus a free guest per visit, two attraction passes, an engraved brick to be customized and placed at the Endangered Species Carousel, and a copy of the conservation book. Director’s Circle, $1000+ – same as Family, plus two guests per visit, two attraction passes, a customized engraved brick placed at the Endangered Species Carousel, an exclusive one-on-one Animal Encounter, and a copy of the conservation book. Add a guest to any of the above categories, $15.

Cut out and mail to Membership, Potawatomi Zoo, 500 S. Greenlawn, South Bend, IN 46615 Please indicate Membership Level or Animal Adoption Level: ________________________________________________________________________ Purchaser’s Information

Name _______________________________________________________________________________ I wish for my gift to remain anonymous Address ___________________________________________________________________________________________________________________ City ______________________________________________________________ State ________________________ Zip________________________ Phone ____________________________________ Email __________________________________________________________________________ Gift card message: _________________________________________________________________________________________________________ __________________________________________________________________________________________________________________________ Check here if this membership/adopt is a gift

Please mail the gift directly to the recipient

I would like to present the gift myself

Recipient’s Information (fill out applicable information) Primary Adult or Adoption Recipient’s Name: __________________________________________________________________________________ Secondary Adult or Adoption Recipient Parent’s Name: _________________________________________________________________________ Address: __________________________________________________________________________________________________________________ City ______________________________________________________________ State ________________________ Zip________________________ Phone _______________________ Email ____________________________________ For membership, # of children (or grandchildren): _______ If you wish to add a guest to the membership, please write the guest’s name below. If you wish to use the guest option for an undesignated guest each visit, please write “GUEST” on the line below. The unnamed guest must be accompanied by one of the two named adults on the membership.

Guest: ____________________________________________________________________________________________________________________ Payment Information Total due: ___________________________________________________________ Check (payable to PZS) MasterCard Visa Acct #: ____________________________________________________________ Expiration: ____________________ CVV: ____________________ Signature: _________________________________________________________________________________________________________________

Gift membership orders may be placed over the phone at 574-235-7651, faxed to 574-289-3776, or by mail. For mail orders, send to: PO Box 1764 – South Bend, IN 46634

Fall 2018




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DID YOU KNOW? AAZK stands for the American Association of Zoo Keepers and is a nonprofit volunteer

organization made up of professional zoo keepers and other interested persons dedicated to professional animal care and conservation. The national AAZK fosters a professional attitude in animal keepers through publications, conferences, and chapter activities at local zoos. As well, the national AAZK and local AAZK chapters hold many fundraising events to support wild animal conservation and promote public awareness and education. The keepers at Potawatomi Zoo worked with the National AAZK to create our current chapter in 2014. We are pleased to be part of the national AAZK organization and we look forward to contributing to animal conservation in the coming months and years.

NONPROFIT US POSTAGE PAID SOUTH BEND, IN PERMIT NO. 19 Potawatomi Zoological Society 500 S. Greenlawn Ave. South Bend, Indiana 46615 Call 574-235-9800 for more information www.potawatomizoo.org


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