*Annual Report 2022 - Public Libraries of New Zealand*

ANNUAL REPORT

PUBLIC LIBRARIES of New Zealand

ANNUAL

Rotorua Library Te Aka Mauri

WHAKATAU | WELCOME

Tēnā tātou katoa,

E au e titiro ana ki te tau kua pahure, e maha te mamae kua pā atu ki ngā tangata huri noa i Aotearoa.

Te mamae hauora, te mamae pūtea, te mamae huarere, a, te mate Kowheori-19 hoki.

Kaore e kore i tū ngā whare pukapuka hurinoa i te motu ki te awhi me te manaaki ngā tangata o Aotearoa. Ka kī te ngākau ki te kite ngā mema o PLNZ e kaha tonu te tautoko i a rātou kaimahi. Ka noho poho kererū ahau ia koutou.

Anei te 2022 rīpoata ā tau.

Over the past financial year, New Zealanders have experienced a whirlwind of public health issues, uncertain economic trends, and extreme climatic conditions.

The COVID-19 pandemic continued to disrupt daily life alongside weather events with major rainfall, slips, and flooding. And yet, despite all these challenges, throughout 2021-22 our public libraries continued to deliver consistently excellent public library services throughout the motu.

This is where PLNZ membership showed its true value by members generously supporting, sharing, and working with their colleagues. It is with pride and pleasure we present the 2022 Annual Report.

Harley Kaihe-Katterns, Cultural Support & Translator

Dyane Hosler Puke Ariki, New Plymouth PLNZ Chair

Rob Baigent Hamilton City Libraries PLNZ Chair-elect

Tauranga City Libraries PLNZ Treasurer

Kaipara District Libraries PLNZ Regional Rep Northland/Auckland

Tangimeriana Rua Whakatāne District Libraries PLNZ Regional Rep Waikato/Bay of Plenty

Central Hawkes Bay Libraries

PLNZ Regional Rep Central North Island

Tiffany Rawlings

Masterton District Library

PLNZ Regional Rep Wellington/Wairarapa & Chatham Islands

Chris Hay Tūranga

Christchurch City Libraries

PLNZ Regional Rep Upper South Island

Anne- Maree Wigley

Dunedin City Libraries

PLNZ Regional Rep Lower South Island

Lisa Salter

Judy Ryder

Sue Fargher

RETURNING CENTRAL NORTH ISLAND REP

OPERATIONS

RETIRING UPPER SOUTH ISLAND

Hilary Beaton, CAE

Executive Director

Alan Collins Virtual Finance

Tania DeJonge Virtual Assistant

Paul Andrews Data Analyst

Fiona Brooks Projects Coordinator

Peterson

CHAIR'S OVERVIEW

It’s an honour to present Public Libraries of New Zealand’s (PLNZ) Annual Report for 2021-22.

OUR CHANGING ENVIRONMENT

2021-2022 has once again been a turbulent year dominated by Covid-19 and its aftermath including the national anti-vax rallies which unfortunately divided our communities.

Also, the motu has experienced supply chain issues, a tough labour market, fatigue from our front-facing staff and economic pressures. Consequently, many Councils are undergoing budget forecasts to accommodate the financial pain points and rate increases which may impact library services going forward. On top of this, we experienced national and international weather events and ongoing conflict in Ukraine. What a year!

In our professional environment, we officially farewelled NZLPP as the funding expired. Some libraries have been fortunate to retain secondees whilst others have returned to their normal workforce capabilities. Some of the strategic partnership grants have been extended including the grant to Taituarā and PLNZ. We trust you have been able to distribute the community survey across your district as the results will enable you to calculate how your library services contribute to your community’s wellbeings. Another continuing grant is the SLANZA/LIANZA grants to aid a qualification uplift across the library and information sector. The current round closes soon.

Even though NZLPP has officially concluded PLNZ is keen to continue to build on our strategic partnerships and work collaboratively across sectors. This includes our relationships with Local Government New Zealand (via the Library Policy Advisor, Marion Read), Taituarā, National Library and LIANZA. We continue to have regular hui with these organisations to focus on future directions and to act as a unified clear voice.

OUR CELEBRATIONS

PLNZ celebrated the collective gains we made this year including the tsunami of public libraries that are now Fine Free and the launch of the Fine Free website and Toolkit in May 2022. The Fines Free Campaign was a huge achievement, and we are anticipating many more libraries across our motu will succeed on their journey to becoming Fine Free by July 2023.

Also, several new library buildings/community hubs have been or are under construction and we look forward to openings over the next 12 months. This includes Hornby Library, Pool and Community Centre (Christchurch, Gore District Library and Blenheim Library and Art Gallery, to name a few.

"The Fines Free Campaign was a huge achievement, and we are anticipating many more libraries across our motu will succeed on their journey to becoming Fine Free by July 2023."

The 2022 PLNZ Forum was once again a success, being oversubscribed, it included a strong line-up of presenters and a chance for public library managers to reconnect face to face after so long. Thanks to the Christchurch City Library and Te Ara Atea teams for hosting us and making us feel welcome over the two days.

Finally, PLNZ were agile and offered a range of online professional development opportunities including Taking Care of Business zoom forums as issues impacted our sector. These were extremely popular and often connected library managers and library staff working remotely or facing new opportunities to share and air concerns. I wish to thank the library managers who lead these Forums and share their expertise. Watch out for the data workshops across the motu in early 2023 featuring LibPAS and using your data to tell your story.

PEOPLE

I wish to farewell PLNZ Executive committee member, Sue Fargher, who has been acting in the role of the Central North Island Region Rep. Sue is well known across the library community and, we thank her for her input and energy and wish her all the best for her retirement. I would like to welcome our returning Board members, Chris Hay from Christchurch City Libraries representing the Upper South Island and Lois Haddon from HB Williams Memorial Library, Gisborne representing Central North Island. Welcome back! I will stay on as PLNZ Chair until mid-2023 (then Rob Baigent will take up the reigns) and Judy Ryder has agreed to a second term as Treasurer

It has been a challenging year. I wish to thank my colleagues across the motu and especially those, on the PLNZ Executive Committee, the Fine Free Aotearoa Committee and Brilliant Data Working Group for their continued focussed mahi. Also, thanks to the PLNZ Team ably led by Executive Director, Hilary Beaton.

SUMMARY

I look forward to the next year as we continue our efforts to help shape and strengthen the public library sector and to deliver programmes and services that support and provide value to our members and across our communities.

Dyane Hosler

PLNZ Chair | Library Manager Puke Ariki

Mural of Te Hemara on the exterior of Puke Arki Library - New Plymouth

DIRECTOR'S REPORT

Kia ora tātou,

Public Libraries of New Zealand‘s commitment to supporting our members runs deep as we seek to learn from our experiences, and invest in our people, processes, and systems to ensure an improved, effective model for delivering PLNZ programmes, events, and campaigns. The following details our achievements against the four strategic focus areas of our Statement of Intent (SOI) and plan for 2020/21: Advocacy. Community. Collaboration. Voice.

ADVOCACY

In 2021-2022, we built on the success of the national campaign Literacy in Life, by launching Fine Free Aotearoa in May 2022. Now 56% of NZ public libraries are totally fine free for adult and children’s overdue fines. The website and toolkit are widely available and well used, nationally, and generated interest, internationally. This outstanding achievement by New Zealand’s public libraries was recognised in the mainstream media throughout 2021-22.

PLNZ played an important role in delivering information as part of the Central Government’s Economic Recovery Strategy which included submissions for extended funding and hardship grants for many public libraries from the New Zealand Libraries Partnership Programme. We have also seen recognition and active championing of public libraries through the appointment and support of a Library Policy Advisor, Marion Read, within LGNZ.

COMMUNITY

During 2021-22, PLNZ experienced a significant uptake of online engagement resulting in an increase in members’ participation in a range of forums, including PLNZ Listservs, regular regional ZOOM meetings, the Taking Care of Business programme, and staff development opportunities. We endeavoured to provide timely and accurate information on COVID-19 restrictions to the public library sector, liaising with Local Government New Zealand (LGNZ), Taituarā, and various Central Government advisory groups to clarify public health mandates and ensure the safety of our workforce, our whanau, and their communities.

Further details in the Statement of Performance in the body of this report.

"It has been inspiring to see libraries respond to the many opportunities and challenges with a passionate commitment to community wellbeing."

PLNZ delivered several successful online professional development opportunities and information sessions for the sector. Topics included: How modern libraries are cultivating thriving communities. guest speaker Kay Mercer, Events Coordinator for Dunedin Public Libraries. Māori Collections: Separated or Integrated with guest speaker Dr Spencer Lilley and Hinehapainga Rameka-Katterns, and Ali Te Pohe. Getting the Most out of your Data Collection webinar with National Data Collection, Project Lead, Tiffany Rawlings was broadcast twice. Epic Consortium: Benefits Challenges, and Trends with guest speaker Paula Banks and facilitator, Lisa Salter.

While PLNZ team members work from home, we have enjoyed the opportunity to visit and meet in our member library spaces when restrictions permitted. We were also delighted to plan for another (albeit deferred) face-to-face Forum of Library Managers in Christchurch, hosted by Christchurch Central Library Tūranga and Te Ara Ātea libraries. This attracted new levels of sponsorship and record registrations despite the threat of cancellation.

COLLABORATION

PLNZ continued to support the activities of the National Library on several research projects, surveys, and quarterly info-sharing meetups with the National Librarian, Rachel Esson. Working closely with LIANZA, we released joint Statements of Position on COVID19 and Fine Free Aotearoa and continued to amplify their PD programmes through our e-bulletins. We also partnered with Taituarā, the Department of Internal Affairs and the Ministry of Health to bring information sessions for our members.

On the research front, PLNZ has actively engaged with numerous individuals, organisations, tertiary educators, government departments, and our affiliates to raise the profile and work of Public Libraries. We have also fielded queries from the media and set up interviews with librarians. It has been a concerted effort and one we can all be proud of. These connections have led to stories about the work of public libraries appearing regularly in print and broadcast media providing a more complete view of libraries’ value and performance.

VOICE

A highlight of 2021-22 has been to gain recognition for public libraries’ contribution to the four Wellbeings: social, economic, environmental, and cultural. This has been helped by funding from the NZLPP and the Taituarā/PLNZ Joint Initiative CoCr8 collaboration is ongoing. Having shared our data, public libraries will be able to calculate how their programmes and services are contributing to the local and global good.

In June 2022, Taituarā and PLNZ presented at the 4th Government Data Summit to numerous government departments working in the data collection space.

Delegates were particularly impressed with Taituarā’s Living Libraries dashboard and PLNZ’s professional development programme to upskill and create library managers with a data mindset.

It has been a big year! As the Executive Director, it has been inspiring to see libraries respond to the many opportunities and challenges with a passionate commitment to community wellbeing.

I wish to thank the PLNZ Executive Committee for their continued leadership and guidance. Thanks also to the library managers, members, partners, and library staff for making my job easier by sharing your experiences and giving your support. I’d especially like to acknowledge and thank the hardworking members of Fine Free Aotearoa and Brilliant Data Working Groups: Louise LaHatte (Project Lead FFAWG), Rob Baigent, Pete Gray, Luisa Haines, Lois Haddon, Dyane Hosler, Marion Read, Cynthia Smith. Tiffany Rawlings (Project Lead BDWG), Brian Anderson, Paul Andrews, Rob Baigent, Fiona Brooks, Lisianne Hoch.

And finally, a big thanks to the PLNZ Team: PLNZ Virtual Assistant, Tania DeJonge; Finance Officer, Alan Collins; Cultural Support, Harley Kaihe Katterns; Data Analyst, Paul Andrews; and Project Officer, Fiona Brooks . I feel very fortunate to work among such professional, big-hearted people.

Hilary Beaton, CAE Executive Officer

2

Public Libraries of New Zealand

Paul

Fiona

Legend/ Definitions

LibrariesandBranches

NationalPopulation

The total number of locations including the main, branch and mobile libraries.

Number of active borrowers who have carried out one or more transactions within the past 24 months.

TotalItemsIssued

A number of physical loans, including renewals, of adults, children and young adult materials.

CollectionSize

CollectionSizeElectronic

The total collection size of physical items, including books, serials, and audio-visual materials as of 30 June.

The total collection size of e-Items as of 30 June. This total includes consortium numbers. The size of the collection is the number of items your customers have access to.

LibraryVisits

The total number of visits made by persons/individuals to the library premises or virtually (library website, app, and social media accounts), annually.

InternetAccess

The total number of internet accesses from physical machines owned by the library and/or APNK.

InternetAccess viaWiFi

The total number of internet accesses from a user's private or mobile device via the library's public network.

ReadingProgramme

The total number of reading programmes held throughout the year, including Summer Reading, Winter Warmers, etc.

Events

PublicSpace

The total number of events and programmes that the library organised. This would include exhibitions, events both within the library and offsite, online programming, and outreach events and programmes.

Public space includes space for readers and reading areas, materials, shelving and storage areas open to the public, space for services to clientele, public service desks, exhibit space, equipment areas, aisles, and all other spaces open to the public, excluding commercial spaces.

Population

ChildrenandYoungAdults

Whakatāne Library and Exhibition Centre

REGIONAL REPORTS

FarNorthand Auckland

Far

Waikato&BayofPlenty

Hamilton City Libraries | Hauraki District Libraries | Kawerau District Library | Matamata-Piako District Libraries | Ōpōtiki District Library | Ōtorohanga District Library | Rotorua Library Te Aka Mauri Ruapehu District Libraries | South Waikato District Libraries | Taupō District Libraries | Tauranga City Libraries | Thames- Coromandel District Libraries | Waikato District Libraries | Waipa District Libraries | Waitomo District Library | Western Bay of Plenty District Libraries | Whakatāne Libraries and Galleries

CentralNorthIsland

Central Hawkes Bay District Libraries | Gisborne District Library | Hastings District Libraries | Horowhenua District Library | Manawatū District Libraries | Napier Libraries | New Plymouth District Libraries | Palmerston North City Library | Rangitīkei District Council Libraries | South Taranaki District Libraries | Stratford District and Centennial Library | Wairoa Centennial Library | Whanganui District Library

Wellington,Wairarapa& ChathamIslands

UpperSouthIsland

Ashburton

Christchurch

LowerSouthIsland

TREASURER'S REPORT

I am pleased to present the financial report for the year ending 30 June 2022 of behalf of the PLNZ executive committee.

Our audited nett profit reflects a slight loss this year of (9,788) however this is an improvement from the 2021 year which was (57,708). Our budgeted end of year was forecast to make a small profit – this was impacted by some increases in operating costs combined with a decision made part way through the year to support libraries in the journey to become fines free. This project is namely Fines Free Aotearoa. Once again, as with the 2020/2021 year, we were faced with the dilemma of cancelling the annual forum due to be held in May and then deferred into the new financial year – August. All revenue already received and money expended was moved to 2022/2023.

OUR REVENUE (WHERE DOES THE MONEY COMES FROM)

The majority of our income is derived from subscriptions. Subscriptions come from libraries. Thank you for your continued support. This year we were fortunate to obtain additional funding from New Zealand Libraries Partnership Programme (NZLPP) $48,500 is reflected in this year’s accounts. With the additional revenue, we have been able to target initiatives that further support Library Managers. Our total revenue for this year was $230,314.

EXPENSES (WHERE DID THE MONEY GO)

Our key activities for this financial year have been the Annual Campaign, The National Data Collection and Fines Fee Aotearoa. These projects have received the most financial support from the PLNZ. Our total expenses were $240,102.

As is the case for each financial year, time is devoted by the executive in reviewing operating costs to ensure we, Public Libraries NZ, operate in a lean and efficient manner and the funding continues to benefit libraries.

Best wishes

Judy Ryder Treasurer

Public Libraries of New Zealand

"As is the case for each financial year, time is devoted by the executive in reviewing operating costs to ensure we, Public Libraries NZ, operate in a lean and efficient manner and the funding continues to benefit libraries. "

FINANCIAL STATEMENTS

PerformanceReport

TheAssociationofPublicLibraryManagersIncorporated

EntityInformation

TheAssociationofPublicLibraryManagersIncorporated Fortheyearended30June2022

1.LegalName&TypeofEntity

TheAssociationofPublicLibraryManagersIncorporatedisaregisteredcharityandIncorporatedSociety.

2.RegistrationNumber

CC51415

3.Entity'sMission

TosupportthedevelopmentofconsistentlyexcellentpubliclibraryservicesthroughoutAotearoaNewZealand.

4.Entity'sStructure

OurExecutiveCommitteecontrolstheaffairsoftheAssociation.TheCommitteeconsistsofthreeexecutiveofficerpositions (chair,chairelect/immediatepastchairandtreasurer)electedbyallmemberswithvotingrightsandsixregionalrepresentatives electedatalocallevel.

OuroperationsaremanagedbyourExecutiveDirector(ED).ContractorsareengagedbytheEDasrequiredtoprovideservices thatassistwithprogrammedelivery.Inadditionourmembersandvolunteerssupportuswitharangeofprojectsandevents throughouttheyear.

5.Source&MethodsofObtainingCash,Resources

MainSourcesofIncome

Wearefundedthroughamixtureofmembershipfeesandself-generatedrevenue.

VolunteerInvolvement

Volunteerscontributetoallsignificantprojectsasrequired,includingthegovernanceoftheAssociation.

6.ContactDetails

PostalAddress:POBox1138,MannersStreet,Wellington6142

StatementofServicePerformance2021-2022

TheAssociationofPublicLibraryManagersIncorporated Fortheyearended30June2022

TheobjectivesofthePublicLibrariesofNewZealand(PLNZ)associationasperourConstitutionare:

1. To determine and communicate the views of PLNZ to stakeholders, local government, national government, and the wider public.

2. To advocate the role and contributions that public libraries make to Aotearoa New Zealand society and the information economy.

3. To articulate the strategic direction for the public libraries of Aotearoa New Zealand.

4. To develop and foster strong relationships with stakeholders and strategic partners that will benefit public libraries and the communities they serve.

5. To promote the development of public library resources and services across Aotearoa New Zealand.

6. To promote equity of public library service for all New Zealanders.

OurOutputs

Objective1

TodetermineandcommunicatetheviewsofPLNZtostakeholders,localgovernment,nationalgovernment,andthewider public.

•HoldannualExecutiveCommitteeFace2Facewithkeystakeholders

•ExecutiveCommitteemembersandmanagementinvitedtositonGovernmentAdvisorycommitteesandworkingparties.

•MeetwithMinisterswhenrequired

•Respondtopolicyandgovernmentsubmissionsasrequired

•Generatejointstatementswithstakeholders

Objective2

ToadvocatetheroleandcontributionsthatpubliclibrariesmaketoAotearoaNewZealandsocietyandtheinformation

Objective3

ToarticulatethestrategicdirectionforthepubliclibrariesofAotearoaNewZealand.

Objective4

Todevelopandfosterstrongrelationshipswithstakeholdersandstrategicpartnersthatwillbenefitpubliclibrariesandthe

•DIA,NationalLibraryofNewZealand,andNewZealandLibraryPartnershipProgramme(NZLPP)

•LibraryandInformationAssociationofNewZealand(LIANZA)

•MinistryofHealth

•StatisticsNewZealand

Objective5

TopromotethedevelopmentofpubliclibraryresourcesandservicesacrossAotearoaNewZealand.

•ManageandmaintainPublicLibraries’websitesandothersocialmediachannels

•Respondtomediainquiries

•Monitorregionalandnationalnewspapers

•Organiseradiointerviewsonnationalandcommercialstations

Objective6

TopromoteequityofpubliclibraryserviceforallNewZealanders.

•DesignedanddevelopedFineFreeAotearoaToolkit.https://finefreeaotearoa.org.nz/

•Launchedandmanagedcampaignwebsite

StrategicIntent2018-2021

Thestrategicintentoftheassociationstatesfourkeygoals.Thesedriveourannualstrategyandperformance.Theyareas follows:

Goal1:Influentialnetwork

Strategy:Designanddelivermembershipservicesthatensurepubliclibrarymanagershaveaccesstovaluableresourcesand opportunitiestolearnfromeachother.

Deliverable:MembershipServices

Measure:Retentionandgrowthofmembershipoverthreeyears,emergence,andrecognitionofinfluentialnetwork.

Goal2:Nationalpresence

Strategy:Buildcapabilityandcapacityforpubliclibrarymanagerstousetheirinfluence,nationally,andtoassistmembersto deliverconsistentlyexcellentpubliclibraryservices.

Deliverable:NationalInitiatives

Measure:Establishmentofnationalframeworkanddevelopmentofinterregionalcollaborationstodevelopservices.

Goal3:BetheVoiceofPublicLibraries

Strategy:Tellingourstory,ourway.Shareourcollectiveexperienceandraiseourvoicetochangeperceptionsofpubliclibraries bytellingourstories,ourway.

Deliverable:PLNZcommunications

Measure:IncreasedmediacoveragethatreflectscurrentpracticeandtheroleofPublicLibrariesinthe community.

Goal4:Responsibleresourcing.

Strategy:Resultingincontinuedfinancialhealthandsuccess.

Deliverable:Operationalenablers.

Measure:Membershipretentionratemaintained.TrustinPLNZasanorganisationismaintained.

2021-2022Outputs

Goal 1: Membership Services: listserv,resources,newsletter

•Membershipincreasedby4%

NationalStrategicFramework(NSF)

NationalDataCollection(NDC)

•Presentationto4thGovernmentDataSummit

PLNZNationalForum2022

•Planningandfundraisinginitiated

•NationalForumpostponedtoAugust2022duetoincreasedcasesofCOVIDandOmicron.

VirtualProgrammesviaZOOM

•EventsJuly2021-June2022,6sessions

•PLNZ/MOHwebinartoassistwiththeMinistry’svaccinationrolloutcampaign.

•RegularCOVIDemailupdatesandcomms

•RegionalMeetings,quarterly

NationalAwarenessBuildingCampaign(ABC)

•PLNZ/LIANZAStatementPositionsonCOVID-19andFineFree

•AwarenessBuildingCampaign(ABC)“LiteracyinLife”LaunchedMay2021

•Finaltwo-weekrun8-21August.Fullreportavailablewithstatisticalinfo.

•FineFreeNZCampaignLaunchedMay2022

•56%oflibrariesnowfinefreeforadultoverduefines

•SummerReadingCampaignspromotedonFaceBookJan-Feb,andWinterWarmers

PLNZKeyProjects

•CelebratingOneYearofNZLPPinActionattheNationalLibrarywiththeHonMinister,JanTinetti

•Taituarā/PLNZJointProjectCoCr8–LivingLibrariesDashboard

NationalCampaigns

•PLNZ/LIANZAStatementPositionsonCOVID-19andFineFree

•AwarenessBuildingCampaign(ABC)“LiteracyinLife”launchedMay2021with.Fullreportavailablewithstatisticalinfo.

•FineFreeNZCampaignlaunchedMay2022.Now56%ofNZpubliclibrariestotallyfinefreeforadult/children’soverdue fines.Websiteandtoolkitavailableandwellusednationallyandinternational.

Goal 3: PLNZ Comms: CRM,Associationwebsite,PublicWebsite,socialmedia

•PLNZ (assoc.) Website Visits: 1,300+

•PLNZ Website articles: 33 Articles published / 18,605 views.

•Social Media followers:

– 4,140

•Twitter - 296 (since July 2021)

•Instagram – 818 (since July 2021)

4:

HR,technology,managementplans,oversight

Statement of Service Performance 2020-2021

The Association of Public Library Managers Incorporated (YE 30 June 2021)

The objectives of the association as per our Constitution are:

1. To determine and communicate the views of the association to stakeholders, local government, national government and the wider public.

2. To advocate the role and contributions that public libraries make to Aotearoa New Zealand society and the information economy.

3. To articulate the strategic direction for the public libraries of Aotearoa New Zealand.

4. To develop and foster strong relationships with stakeholders and strategic partners that will benefit public libraries and the communities they serve.

5. To promote the development of public library resources and services across Aotearoa New Zealand.

6. To promote equity of public library service for all New Zealanders.

Our Outputs

Objective 1.

To determine and communicate the views of the association to stakeholders, local government, national government and the wider public.

• Management and monitoring of PLNZ listservs.

• Delivery of quarterly e-newsletters, and 10 e-Bulletins.

• Regular Zoom meetings of the six delegated regions held with senior Library Staff/Managers

• Annual strategic meeting of the National Forum held in Wellington.

Objective 2.

To advocate the role and contributions that public libraries make to Aotearoa New Zealand society and the information economy.

• Produced short video promoting the work of PLNZ

• Fronted media inquiries

• Wrote “letters to the editor” of numerous regional and national newspapers

• Undertook radio interviews on national and commercial stations

• Provided written support for Libraries’ LTP bids

• Gave oral submissions to Councils

• Met with Ministers

Objective 3.

To articulate the strategic direction for the public libraries of Aotearoa New Zealand.

• Delivery of National Strategic Framework to all NZ Councils, members and affiliates.

• Development and delivery of Strategic Toolkit to all member libraries.

Object 4.

To develop and foster strong relationships with stakeholders and strategic partners that will benefit public libraries and the communities they serve. These included:

• New Zealand Library Partnership Program

• Local Government NZ

• Taituarā

• The National Library

• LIANZA

Objective 5.

To promote the development of public library resources and services across Aotearoa New Zealand.

• Maintain and manage annual National Data Collection

• Researched and purchased data collection tool LIBPAS.

Objective 6.

To promote equity of public library service for all New Zealanders.

• Designed and developed National Awareness Building Campaign (ABC).

Statement of Service Performance 2020 2021

• Designed and developed ABC Toolkit.

Strategic Intent 2018-21

The strategic intent of the association states four key goals. These drive our annual strategy and performance. They are as follows:

Goal 1: Influential network

Strategy: Design and deliver membership services that ensure public library managers have access to valuable resources and opportunities to learn from each other.

Deliverable: Membership Services

Measure: Retention and growth of membership over three years, emergence and recognition of influential network

Goal 2: National presence

Strategy: Build capability and capacity for public library managers to use their influence, nationally, and to assist members deliver consistently, excellent public library services.

Deliverable: National Initiatives

Measure: Establishment of national framework and development of interregional collaborations to develop services.

Goal 3: Be the Voice of Public Libraries

Strategy: Telling our story, our way. Share our collective experience and raise our voice to change perceptions of public libraries by telling our stories, our way.

Deliverable: PLNZ Comms

Measure: Increased media coverage that reflects current practice and the role of Public Libraries in the community.

Goal 4: Responsible resourcing.

Strategy: Resulting in continued financial health and success.

Deliverable: Operational enablers.

Measure: Membership retention rate maintained. Trust in PLNZ as an organisation is maintained.

2020-21 Annual Plan

Membership Services: listserv, resources, newsletter

increased by

National Initiatives: Strategic Framework,

National Strategic Framework (NFS)

Launch of National Strategic Framework (NFS)

Published and distributed

to

Development of NFS toolkit (# of

members, affiliates,

to

Statement of Service Performance 2020 2021

National Data Collection (NDC)

• 19-20 data collection published for use by members

• 42 requests for data from third parties including students, media, government

• Info-graphic produced for online usage during COVID-19 lockdowns

• Research for alternative data collection programme continued

• Software sourced and purchased

• Project Lead appointed

• Training webinars developed (2)

• Schedule of 2020-21 collection confirmed (for delivery October 2020)

• Development of induction webinar for new/existing members

• Promotion film promoting PLNZ

• Updated “Instructions & Definitions” produced

PLNZ National Forum

• National Forum delivered. Stats: Delegates 105. Sponsors - 10. Speakers - 14.

• Delegates survey undertaken post 2021 Forum

• Online Zoom meet-ups developed, continuous delivery throughout 2020-21

Virtual session via ZOOM

• Taking Care of Business July 2020 -6 Sessions

• Virtual Forum Aug 2020 - 5 Sessions

• Regional Meetings 2020-21- 4 online webinars

National Awareness Building Campaign (ABC)

• Cansino Studio engaged to deliver campaign (2020)

• Concept development “Literacy in Life” approved (February 2021).

• Launch of campaign by Minister Jan Tinetti (May 2021)

• Campaign toolkit developed and delivered. (# of downloads unavailable).

• Social Media Campaign support group established.

• Campaign ran nationwide from March 2021 August 2021

PLNZ Key Projects:

• Taituarā/PLNZ Joint Project CoCr8

• Fine Free NZ Campaign initiated

• LGNZ Library Advisor

PLNZ Comms: CRM, Association website, Public Website, social media

PLNZ (assoc) Website Visits: 8,538

• PLNZ Website articles: 57 published/23,000 views.

• Social Media followers:

Facebook 3784

Twitter - 788 (since May 2021)

Instagram - 138 (since June 2021)

PLNZ Operational enablers: HR, technology, management plans, oversight

• Monthly monitoring of finances

• Quarterly review of association’s performance

• Annual management plans updated including risk register, register of conflicts of interest and H&S

Annual Performance Appraisal & Planning

Statement of Service Performance 2020 2021

• Annual insurance policy reviewed

• Contracting of expertise for specialised projects, resulted in improved service delivery, better organisational output, and increased sponsorship

• Continue to streamline process and systems and, increasingly, utilise cloud-based technologies for meetings, office management and CRM.

August 2021.

Statementof FinancialPeformance

TheAssociation ofPublicLibraryManagersIncorporated Forthe yearended30June2022

Income

Fees,subscriptions andotherrevenuefrommembers 1180,225170,225

Interest,dividends andotherinvestmentrevenue 1 1,547 914

Revenuefrom providinggoodsorservices 148,54375,948

TotalIncome 230,314247,087

GrossProfit 230,314247,087

LessOperating Expenses

Costsrelated toprovidinggoodsorservices 279,849131,890

Otherexpenses 211,607 9,712

Volunteerand employeerelatedcosts 2148,646163,193

TotalLess OperatingExpenses 240,102304,795

NetProfit (Loss) (9,788)(57,708)

BalanceSheet

TheAssociation ofPublicLibraryManagersIncorporated Asat 30June2022

Assets

CurrentAssets

NOTES30JUN 202230JUN 2021

Bankaccounts &Cash 3168,391113,121

Debtors& Prepayments 329,475115,991

OptionalReserves (Term) 3248,94247,602

TotalCurrent Assets 446,807276,714

Non-CurrentAssets

Property,Plant andEquipment 4 1,150 113

TotalNon-Current Assets 1,150 113

TotalAssets 447,957276,828

Liabilities

CurrentLiabilities

Creditors 310,16440,922

EmployeeCosts Payable 3 7,855 9,914

Incomein Advance 3321,216104,145

Othercurrent liabilities 3 3,912 7,250

TotalCurrent Liabilities 343,148162,231

TotalLiabilities 343,148162,231

NetAssets 104,809114,597

Equity

Currentyear earnings (9,788)(57,708)

RetainedEarnings 114,597172,305

TotalEquity 104,809114,597

Statementof CashFlows

TheAssociation ofPublicLibraryManagersIncorporated Forthe yearended30June2022

Statementof CashFlows

Cashflowsfrom OperatingActivities

Cashwas ProvidedFrom:

NetReceipts fromCustomers 531,356189,404

InterestReceived 1,547 914

NetGST Received 5,418

IncomeTax Refunded Sub-total 538,321190,318

Cashwas Distributedto: NetGST Paid 4,576

NetPayments toSuppliersandEmployees 279,961247,243

Paymentof IncomeTax Sub-total 279,961251,819

NetCashflows fromOperatingActivities 258,360(61,501)

Cashflowsfrom Investing&FinancingActivities

Cashwas Distributedto:

TermDeposits 201,340 579 Purchaseof FixedandIntangibleAssets 1,750 Sub-total 203,090 579

NetCashflows fromInvesting&FinancingActivities (203,090) (579)

NetIncrease (Decrease)inCashHeld 55,270(62,080)

Plus

OpeningCash Balance 113,121175,201

ClosingCash CarriedForward 168,391113,121

ClosingCash Comprises Cashand CashEquivalents 168,391113,121

Statementof AccountingPolicies

TheAssociation ofPublicLibraryManagersIncorporated Forthe yearended30June2022

Statementof AccountingPolicies

ReportingEntity

TheseFinancial StatementshavebeenpreparedinaccordancewiththerequirementsoftherulesoftheAssociationand generallyaccepted accountingpractice.

TheAssociation ofPublicLibraryManagersIncorporatedhasbeenincorporatedpursuanttotheIncorporatedSocietiesAct 1908.

Theaccounting principlesrecognisedasappropriateforthemeasurementandreportingofearningsandfinancialpositionon anhistorical costbasishavebeenused,withtheexceptionofcertainitemsforwhichspecificaccountingpolicieshavebeen identified.

Statementof ComplianceandBasisofPreparation

TheAssociation ofPublicLibraryManagersIncorporatedhaselectedtoapplyPBESFR-A(NFP)PublicBenefitEntitySimple FormatReporting -Accrual(Not-For-Profit)onthebasisthatitdoesnothavepublicaccountabilityandhastotalannual expensesof equaltoorlessthan$2,000,000.AlltransactionsinthePerformanceReportarereportedusingtheaccrualbasisof accounting.The PerformanceReportispreparedundertheassumptionthattheentitywillcontinuetooperateinthe foreseeablefuture.

TheAssociation ofPublicLibraryManagersIncorporatedhaselectedtouseTier3reporting.

Changesin AccountingPolicies

Therehave beennochangesinaccountingpoliciesduringthefinancialyear(Prioryear:nil).

PresentationCurrency andRounding

Thefinancial statementsarepresentedinNewZealanddollars($)androundedtothenearestdollar.

Cashand CashEquivalents

Bankaccounts andcashintheStatementofCashFlowscomprisecashbalancesandbankbalances(includingshortterm deposits)with originalmaturitiesof90daysorless.

TermDeposits

Allterm depositsareinitiallyrecognisedatcost,beingthefairvalueoftheconsiderationgiven.Thefinancialinstrumentsare definedas "heldtomaturity".

Depreciation

Depreciationof property,plantandequipment,otherthanfreeholdland,iscalculatedbasedontheusefullifeoftheassetsheld. Thefollowing rateshavebeenused:

AccountsReceivable

AccountsReceivable arestatedattheirestimatedrealisablevalue.Baddebtsarewrittenoffintheyearinwhichtheyare identified.

FinancialLiabilities

TheCompany's financialliabilitiesincludetradeandotherpayables,whicharemeasuredatfairvalue.

Revenue

Revenuefrom GoodsandServices

Revenuefrom goodsandservicesismeasuredatthefairvalueofconsiderationofreceivedorreceivable.

Revenuefrom Subscriptions

Revenuefrom subscriptionsisrecognisedonanaccrualbasis.

IncomeTax

UnderSections CW42oftheIncomeTaxAct2007TheAssociationofPublicLibraryManagersIncorporatedisexemptfrom incometax onbusinessincomederivedforcharitablepurposesinNewZealand.TheAssociationofPublicLibraryManagers Incorporatedis alsoexemptfromincometaxonincomeunderCW41oftheIncomeTaxAct2007.TheAssociationofPublic LibraryManagers IncorporatedisregisteredwithCharitiesServices.Thedateofregistrationwas27thJanuary2015.

Goodsand ServicesTax

TheseFinancial StatementshavebeenpreparedonaGSTexclusivebasiswiththeexceptionofAccountsReceivableand AccountsPayable astheentityisregisteredforGST.

Notesto theFinancialStatements

TheAssociation ofPublicLibraryManagersIncorporated Forthe yearended30June2022

1.Analysis ofRevenue

Fees,subscriptions andotherrevenuefrommembers

THISYEAR LASTYEAR

SubscriptionsReceived 180,225170,225 Total 180,225170,225

Interest,dividends andotherinvestmentincome

InterestReceived 1,547

Total 1,547

Revenuefrom providinggoodsorservices

NationalForum DinnerRegistrations 5,270

NationalForum Registrations -36,370

NationalForum Sponsorship -34,000

NSFSales 6 282 NZLPPIncome 48,530 PostageRecovered 7 26 Total 48,54375,948

TotalAnalysis ofRevenue 230,314247,087

THISYEARLASTYEAR

2.Analysis ofExpenses

Costsrelated toprovidinggoodsorservices

Computer& ApplicationExpenses 820 877 Insurance 3,180 3,417

KeyActivity: FineFreeAotearoa 2,300 Marketing& Communications 2,290 2,566 Meetings& Conferences 5,084 5,382 NationalForum Expenses -70,940

NZLPPProject Expenses 41,251 OfficeCosts 690 576 Postage 269 314 Printing& Stationery 70 415

Project:Annual Campaign 19,31121,315

Project:National DataSelection 334 Project:National StrategicFramework -18,901

Project:Website Projects 1,854

Subscriptions& Licences 3,531 3,661 Teleconferencing 230 214 Telephone 824 790 TravelExpenses 335

Total 79,849131,890

Otherexpenses

AccountancyFees/Xero 3,100 3,100

AnnualReport 366 175

Audit/ReviewFee 4,464 4,092

BankFees&Charges 172 128

Depreciation 714 196

GeneralExpenses 638 542

TranslationService 469

WebsiteHosting/DomainName 319 324

WebsiteMaintenance 1,365 1,155 Total 11,607 9,712

Volunteerandemployeerelatedcosts

ACCLevies 284 159

ExecutiveCommitteeExpenses 7,204

Salaries 111,664114,446

Salaries(Contractors) 35,32941,385

StaffHRandRecruitment 1,369 Total 148,646163,193

TotalAnalysisofExpenses 240,102304,795

THISYEARLASTYEAR

3.AnalysisofAssetsandLiabilities

AssetItem Bankaccountsandcash

ASBChequeAccount 16,71873,188

ASBDebitCard 2,879 2,346

ASBFastsaver 148,79437,586 Total 168,391113,121

Debtorsandprepayments

AccountsReceivable 16,690115,035

Prepayments 12,785 919

Unauthorisedtransactionstobereimbursed 38 Total 29,475115,991

Investments

ASBOperationalReserves(Term) 48,10447,602

TermDeposit1 100,564

TermDeposit2 50,274

TermDeposit3 50,000

Total 248,94247,602

Property,Plant&Equipment

Plant&Equipment 1,101 16

LiabilityItem

Creditors

10,16440,922

EmployeeCostsPayable

9,514

9,914

IncomeinAdvance

IncomeinAdvance 321,216104,145

321,216104,145

Othercurrentliabilities

GSTPayable/(Receivable) 3,912 7,250

3,912 7,250

343,148162,231

104,809114,597

5.Accumulated Funds

byowners ormembers

toownersor members

toownersor members

Reserves

Reserves

CapitalContributed by

114,597

114,597

byownersor members

toownersor members

toownersor members

Reserves

Reserves

CapitalContributed by Ownersor Members

104,809 104,809

6.Audit ofAccounts

TheseFinancial Statementshavebeensubjecttoanaudit,pleaserefertotheAuditor'sReport.

7.Transactions withRelatedParties

Therewas norelatedpartytransactions(Prioryear:nil).

8.Contingent LiabilitiesandGuarantees

Thereare nocontingentliabilitiesorguaranteesasatbalancedate(Prioryear:nil).

9.Events AfterBalanceDate

Therewere noeventsthathaveoccurredafterthebalancedatethatwouldhaveamaterialimpactonthePerformanceReport.

COVID-19

On30 January2020,thespreadofnovelCoronavirus(COVID-19)wasdeclaredapublichealthemergencybytheWorldHealth Organisation.From 25March2020,NewZealandwasplacedintoAlertLevel4lockdowntocombatthepandemic,fora minimumperiod offourweeks.From28April2020thiswasreducedtoAlertLevel3withsomerestrictionsrelaxed,foraperiod oftwo weeks.From13May2020thiswasreducedtoAlertLevel2,withlockdownrestrictionsfurtherreduced.From9June 2020 thiswas reducedtoAlertLevel1,withdomesticlockdownrestrictionsremoved. Subsequently,restrictionsofvarying degreeshave beenre-imposedthroughoutthecountrythroughoutthe2021year.

Thecountry re-enteredAlertLevel4from17August2021,withsubsequenteasingofAlertLevelsthenoccuringataregional level.

TheCommittee willcontinuetomonitortheimpactofCOVID-19ontheorganisationbutatthedateofsigningthisreportthe Committeedoes notbelievetheentityhasbeenorwillbesignificantlyfinanciallyaffectedbythepandemic.

TheCommittee maintaintheviewthatTheAssociationofPublicLibraryManagersIncorporatedhassufficientresourcesthatit willcontinue tooperateasagoingconcernprovidedoperationaltargetsaremet.

TheNational ForumeventfortheJune2022yearhasbeenpostponedandwillinsteadbeheldinAugust2022.

(Prioryear: TheNationalForumeventwascancelledinMay2020andinsteadheldlastyearduringthe2021financialyear).

Independent auditor’s report

To the Members of The Association of Public Library Managers Incorporated

Opinion

We have audited the accompanying performance report of The Association of Public Library Managers Incorporated on pages 3 to 21, which comprises the entity information, the statement of service performance, the statement of financial performance and statement of cash flows for the year ended 30 June 2022, the statement of financial position as at 30 June 2022, and the statement of accounting policies and notes to the performance report

In our opinion:

a) the reported outcomes and outputs, and quantification of the outputs to the extent practicable, in the statement of service performance are suitable b) the accompanying performance report presents fairly, in all material respects:

• the entity information for the year then ended

• the service performance for the year then ended, and

• the financial position of The Association of Public Library Managers Incorporated as at 30 June 2022, and its financial performance, and cash flows for the year then ended in accordance with Public Benefit Entity Simple Format Reporting Accrual (Not For Profit) issued by the New Zealand Accounting Standards Board.

Basis for Opinion

We conducted our audit of the statement of financial performance, statement of financial position, statement of cash flows, statement of accounting policies and notes to the performance report in accordance with International Standards on Auditing (New Zealand) (ISAs (NZ)), and the audit of the entity information and statement of service performance in accordance with the International Standard on Assurance Engagements (New Zealand) ISAE (NZ) 3000 (Revised). Our responsibilities under those standards are further described in the ‘Auditor’s responsibilities for the audit of the performance report’ section of our report.

We are independent of The Association of Public Library Managers Incorporated in accordance with Professional and Ethical Standard 1 (Revised) ‘Code of ethics for assurance practitioners’ issued by the New Zealand Auditing and Assurance Standards Board, and we have fulfilled our other ethical responsibilities in accordance with these requirements.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Other than our capacity as auditor we have no relationship with, or interests in, The Association of Public Library Managers Incorporated

The Board’s responsibilities for the performance report

The Board are responsible for:

a) Identifying outcomes and outputs, and quantifying the outputs to the extent practicable, that are relevant, reliable, comparable and understandable, to report in the statement of service performance

b) the preparation and fair presentation of the performance report on behalf of The Association of Public Library Managers Incorporated which comprises:

• the entity information

• the statement of service performance; and

• the statement of financial performance, statement of financial position, statement of cash flows, statement of accounting policies and notes to the performance report in accordance with Public Benefit Entity Simple Format Reporting Accrual (Not For Profit) issued by the New Zealand Accounting Standards Board, and c) for such internal control as the Board determine is necessary to enable the preparation of the performance report that is free from material misstatement, whether due to fraud or error.

In preparing the performance report, the Board are responsible on behalf of The Association of Public Library Managers Incorporated’s for assessing The Association of Public Library Managers Incorporated’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Board either intend to liquidate The Association of Public Library Managers Incorporated or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the performance report

Our objectives are to obtain reasonable assurance about whether the performance report is free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (NZ) and ISAE (NZ) 3000 (Revised) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the decisions of users taken on the basis of the performance report

As part of an audit in accordance with ISAs (NZ) and ISAE (NZ) 3000 (Revised), we exercise professional judgement and maintain professional scepticism throughout the audit. We also:

• Identify and assess the risks of material misstatement of the performance report, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.

• Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of The Association of Public Library Managers Incorporated’s internal control.

• Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by management.

• Conclude on the appropriateness of the use of the going concern basis of accounting by the Board and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on The Association of Public Library Managers Incorporated’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the performance report or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause The Association of Public Library Managers Incorporated to cease to continue as a going concern.

• Evaluate the overall presentation, structure and content of the performance report, including the disclosures, and whether the performance report represents the underlying transactions and events in a manner that achieves fair presentation.

• Perform procedures to obtain evidence about and evaluate whether the reported outcomes and outputs, and quantification of the outputs to the extent practicable, are relevant, reliable, comparable and understandable.

We communicate with the Board regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit.

This report is made solely to the members of The Association of Public Library Managers Incorporated. Our audit has been undertaken so that we might state to the members those matters we are required to state to them in an auditors’ report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the members, for our audit work, for this report, or for the opinions we have formed.

auditor’s report

Moore Markhams Wellington Audit | Qualified Auditors, Wellington, New Zealand 14 October 2022

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