2025/2026 Pittsburgh Public Theater Subscriber Handbook

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Thank you for joining us this year!

SUBSCRIBER EXCHANGE INFORMATION

EXCHANGE OR PURCHASE ADDITIONAL TICKETS NOW!

Season ticket holders have the exclusive opportunity to exchange their tickets or buy additional seats starting now!

HOW TO EXCHANGE

The 2025/2026 season ticket exchange window is now open. You may continue to make exchanges for all season shows up until your scheduled performance date and time. We may not have availability for all requests. Please make exchanges as early as possible. To exchange online, log in to your account, click your name, then click Exchange/Donate tickets or call Guest Services at 412.316.1600 for assistance.

Ticket prices may vary according to subscription plans and performances dates. If you exchange into a higher-priced performance, you will be charged the difference in price. There are no refunds for exchanging into lower-priced performances.

SAME-DAY EXCHANGES

Same-day exchanges are a subscriber-only perk. Tickets may be exchanged on the day of the scheduled performance up until the performance time either over the phone or in person at the O’Reilly Theater Box Office, subject to ticket availability.

FLEX PLAN VOUCHER REDEMPTION

Before redeeming Flex Plan vouchers by phone, note both your account number and ticket number (listed on your season tickets) prior to calling. Please note: only Flex Plan subscribers may exchange tickets between performances of different productions; all other subscriber exchanges must be between performances of the same production.

SUBSCRIBER DISCOUNT

Be sure to use code PPTSUB5 to unlock additional subscriber savings when you buy more tickets.

WALK-IN PASSES ARE NOW “SUBSCRIBER STANDBY”

Missed your performance? Season ticket holders can bring their unused tickets to the O’Reilly Theater Box Office one hour prior to another performance of the same show and use those tickets as complimentary passes, called Subscriber Standby. This benefit is available once per season, but additional requests can be honored at a 50% discount if more Subscriber Standby opportunities are needed.

FLEX PLANS

Flex Plan subscribers may reserve their seats for any performance starting now! Flex Plan vouchers can be redeemed for any performance of any production in the 2025/2026 season, excluding limited engagements and other special presentations and while supplies last.

Flex Plan vouchers are redeemable in any combination — all four for one show, one each for four shows, or anything in between. No matter how you choose to enjoy your Flex Plan, we will always offer you the best seats available for the performance you choose.

REDEEMING FLEX PLAN VOUCHERS

Flex Plan vouchers can be redeemed by phone, online, and in person. If calling or visiting in person, have your vouchers on hand to provide the ticket number listed on your voucher. To redeem vouchers online, log in with your account at PPT.org.

To make the most of your visit to The Public, Flex Plan vouchers can be redeemed in advance by calling the Box Office at 412.316.1600 during regular business hours to request a performance date and time.

Refunds are not available for Flex Plan vouchers, but tax credits for unused vouchers can be obtained by phone until April 12, 2026.

ACCESSIBILITY

Pittsburgh Public Theater is dedicated to making our performances accessible to all and welcoming a wide and diverse audience. Services available at all performances include:

• Accessible entrances, restrooms, and seats for guests with mobility devices and their companions and service animals

• Large print playbills

• Assisted Listening devices for guests with and without hearing aids

• Braille playbills

Closed captioning services are available beginning the second week of each production. Live Audio Description and ASL interpretation are available at select performances this season.

To learn more about our accessibility offerings, see a House Manager next time you’re at the O’Reilly Theater or call 412.316.1600.

GUARANTEED PARKING, EXCLUSIVE SAVINGS, AND GROUP DISCOUNTS

RESERVED PRE-PAID PARKING

Pittsburgh Public Theater offers pre-paid parking passes to the Theater Square Parking Garage at 667 Penn Avenue, accessible via Fort Duquesne Boulevard and 7th Street. Your pre-paid parking pass makes you a temporary leaseholder, guaranteeing your spot even if the parking garage fills on the day of your performance. If you haven’t yet purchased parking but wish to do so, please call 412.316.1600.

Lost or stolen vouchers are not replaceable. Vouchers are valid weekdays after 5 p.m. and all day Saturdays and Sundays. Pre-paid parking is not available for the Thursday matinee series.

BRING A FRIEND AND SAVE

Subscribers save $5 on any additional ticket purchased for performances through the season. Savings cannot be combined with other discounts. Call 412.316.1600 or purchase online at PPT.org using the promo code PPTSUB5 to claim your discount.

HOTTIX DISCOUNT PROGRAM

HOTTIX are available for full-time students and patrons under 26 for $22.12. Order online with code HOTTIX, call, or visit the Box Office to purchase tickets. Valid ID required.

BRING A GROUP OF 10 OR MORE AND SAVE

We make it easy to share your Pittsburgh Public Theater

• Save up to 30% off regular ticket prices

• Discounted rate of $22.12 for students and patrons 26 and under

• Host a pre- or post-show reception with no rental fees

• Hold seats with a 10% deposit

For more information or to order tickets, contact the Group Sales office at 412.471.6930 or visit PPT.org/GroupSales.

SEATING CHART

BLUE: Zone 1

GREEN: Zone 2

ORANGE: Zone 3

PINK: Zone 4

Important Dates and Events

THESE

WEDNESDAY, OCT 1

Yom Kippur begins

SUNDAY, OCT 12

Cleveland Browns at Steelers

MONDAY, DEC 1

Hanukkah begins

SUNDAY, FEB 8

Super Bowl

SATURDAY, FEB 14

Valentine’s Day

TUESDAY, FEB 17

Lunar New Year

WEDNESDAY, FEB 18

Ramadan starts

WEDNESDAY, FEB 18

Ash Wednesday

SUNDAY, APR 5

Easter Sunday

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