STEPHANIE PADDICK

JIM’S TERMITE AND PEST CONTROL, SOUTH AUSTRALIA OWNER AND FRANCHISOR

Stephanie's journey in the pest control industry is nothing short of inspiring. From the moment she embarked on her career in 2011, she displayed a remarkable dedication and drive that set her apart. Her association with Jim's Pest Control proved to be a steppingstone for her success, and right from the outset, Stephanie's achievements were acknowledged and celebrated.

In her first year as a franchisee, Stephanie Paddick’s commitment to exceptional customer service led to her franchise being rated number one in Australia. This accomplishment alone speaks volumes about her work ethic and her innate ability to connect with people. Undeterred by complacency, Stephanie expanded her business by purchasing a second franchise and even brought her husband on board, further strengthening their enterprise. It was no surprise that this second franchise earned the accolade of being rated number two in Australia for customer service.

Stephanie's involvement with BNI showcased her ability to network and build strong relationships within the industry. Within three years, she managed an impressive $200,000 worth of business referrals, demonstrating her skills in generating leads and nurturing fruitful connections. But Stephanie's aspirations didn't stop there. She sought to broaden her expertise and became a qualified Housesafe Inspector for Pre-purchase building and pest inspections.

In 2016, Stephanie's dedication and proficiency led her to become the regional Franchisor in South Australia. Not content with this achievement alone, she also took on the role of regional manager in Sydney and country NSW. Stephanie faced scepticism from some, but she remained undeterred, introducing innovative ideas and methods that aligned with her successful strategies in South Australia. Her efforts resulted in increased performance and productivity across the region. In recognition of her exceptional leadership, Stephanie was entrusted with managing the entire division of Jim's Pest Control Australia, overseeing 80100 franchisees nationwide.

Despite her demanding responsibilities, Stephanie takes immense pride in training new franchisees, equipping them with the skills and knowledge they need to become independent business owners. She goes above and beyond to develop their abilities in all aspects of their ventures, from business development to customer service. Stephanie revolutionised the training schedules, ensuring that on-the-job training and course assessments were comprehensive and effective. Even when franchisees moved on to start their own businesses, Stephanie viewed it as a testament to her success in training and mentoring them to thrive and achieve a fulfilling work-life balance.

Stephanie's determination and expertise earned her significant recognition. In 2017, she became the first female Housesafe Certified Inspector, breaking barriers and setting an example for aspiring women in the industry. Additionally, she acquired the regional rights to Jim's Termite & Pest Control in Sydney and Country NSW. Stephanie's influence and mentorship extended to over 70 individuals, helping them become trained and licensed in pest control, with a special focus on empowering female technicians. Her efforts to promote gender diversity in the field included creating a webpage and advertising campaigns to attract more women to the industry.

Stephanie's exceptional contributions were further acknowledged when she was nominated as a finalist for the Professional Women in Australian Pest Management Excellence Award in 2019 and 2021. Her peers and colleagues hold her in high esteem, recognising her as a role model who built her success from the ground up while maintaining a healthy work-life balance. Stephanie firmly believes that her accomplishments stem from her dedication to helping others succeed. Her family-oriented attitude translates into seeing her franchisees as her responsibility,