ALYCE MAYNE

ALL YEAR PEST SOLUTIONS, BRISBANE QUEENSLAND OFFICE ADMINISTRATION

Alyce Mayne is a dedicated and hardworking individual who has been an integral part of All Year Pest Solutions for the past three years. As an administrative staff member, she has played a crucial role in the success of the business, contributing to its nomination in the local small business awards for two consecutive years. Alyce firmly believes in the power of teamwork and has fostered a strong team dynamic within the company.

One of Alyce's outstanding qualities is her unwavering commitment to the community. She and her team have actively supported the local community in various ways, such as sponsoring sports events, managing the under-14 football team, and even assisting individuals with their grocery expenses. Alyce views these acts of generosity as a means of paying it forward, firmly holding the belief that such kindness will eventually be returned in one way or another.

With an impressive track record spanning more than 14 years, encompassing roles at KFC, First Aid Services, and setting up new retail clothing stores, Alyce has cultivated an innate understanding of the essential components that contribute to exceptional customer service. Traditionally, Alyce had been the only employee in the office, but the company recently made the decision to hire a part-time assistant. Alyce graciously embraced this addition, fully recognising the significance of delivering outstanding customer service.

Ever ready to be involved in hands-on pest control services not only showcases her commitment but also fosters a collaborative environment with the technicians. By occasionally, actively participating alongside them, she establishes a mutual respect that further strengthens their professional relationship. This cooperative approach encourages open communication, where the technicians feel valued and comfortable sharing their expertise, ensuring a more comprehensive understanding of each situation.

Throughout her tenure at All Year Pest Solutions, Alyce has achieved significant milestones. She has mastered the scheduling system, a crucial aspect of her role, and takes pride in efficiently managing a group of technicians. Alyce is optimistic about the future growth of the company and looks forward to the possibility of having more technicians on the road to better serve their customers.

Recently, Alyce discovered the Women in Pest Management (WIPM) community and the awards associated with it. She is thrilled to be a finalist for these prestigious accolades and actively engages with the community through the newsletters and a dedicated Facebook group. What Alyce truly loves about her job is the constant opportunity for learning. The pest industry presents new, exciting, and different challenges every day, allowing her to expand her knowledge and skills.

Alyce's dedication, team spirit, commitment to customer service, and passion for learning have contributed immensely to All Year Pest Solutions' success. Her involvement in the community and willingness to support others has earned the business a solid reputation. With her continuous enthusiasm for professional growth, Alyce remains an invaluable asset to the company, driving it toward further achievements in the pest management industry.