AMANDA ROBIN

COMPETITIVE PEST SERVICES (CPS)

Qld General Manager

Amanda’s journey in the pest industry began in 2023 with Rentokil, where she worked as a Hygiene’s Sales Consultant for a decade. However, when Rentokil merged the three business together, Amanda’s role shifted towards pest control. The merger brought about a significant change in Amanda’s work environment as she transitioned from an all-female team to an allmale team.

Competitive Pest Services (CPS), a Sydney based company with a team of approximately 40 employees across Australia, lacked a significant presence in Queensland (Qld), with only one technician operating in the area. However, this changed when Amanda moves over from Rentokil and was appointed as General Manager in Qld for CPS about a year ago. With CPS expanding nationally, Amanda has been assisting others in the Business Development Team (BDM) team. Since Amanda took on the role of General Manager in Qld, the team has grown to include its own BDM, an additional technician, and plans to expand by hiring more BDM’s in other states. Amanda’s contribution has resulted in a remarkable 37% increase in growth for CPS.

Amanda’s daily routine is never the same. Although she is located in Queensland, she frequently journeys to Sydney to convene with her team. Amanda’s responsibilities encompass two distinct areas – one involves handling administrative tasks behind the desk, while the other requires her to be out in the field, working alongside either the technicians or the business development manager (BDM). Even though Amanda has been in the pest industry for 20 years, it has only been in the past four years she decided to go for her technician’s licence. Her journey was not without obstacles, as she fell pregnant while studying as well as switching companies, forcing her to reapply. Nevertheless, Amanda persevered and felt an immense sense of accomplishment upon receiving her licence. Her time in the field has given her a newfound appreciation for the challenges that technicians face while working on the road.

Amanda’s nomination is well-deserved, as she embodies exceptional leadership qualities. Her ability to lead by example and her unwavering passion for fairness and empathy towards her staff are truly remarkable. Amanda’s approach to leadership is rooted in treating others with the same kindness and respect that she expects in return. Her leadership style is a shining example of how to lead with compassion and empathy. Amanda’s passion lies in solving problems and assisting others. Witnessing her colleagues accomplish their objectives and reach their targets brings her immense joy.