Green Operations Plan

“If you can’t fly then run, if you can’t run then walk, if you can’t walk then crawl, but whatever you do, you have to keep moving forward.”

Martin Luther King Jr.

Introduction

Green Operations have long been a priority at our firm.

This new, streamlined update serves as a guide for operations within all our studios worldwide going forward. In addition, see the appendix for our Decarbonization Policies.

Direct to the point, it does not focus on the “why and how,” instead providing specific clarity on firmwide requirements. Operations Directors, Managing Directors, and relevant staff should be familiar with this plan and its implications for day-to-day studio operations.

Many of the policies are included to create a culture of Living Design and ensure we are operating consistently with our values.

Our Plan

The following categories

Each category includes the following information:

Goal

Purpose of the policy

Mandatory Data Collection

Information that must be tracked by studio

Policies

Implementation requirements

Our Studios

Our Global Commitments

This is not intended to be a studio design manual. However, all new studio leases or renovations of existing spaces must comply with the firmwide Decarbonization Policies (see Appendix) and pursue a minimum of one sustainability rating system (LEED Platinum, International Living Future Institute (ILFI) Net Zero, ILFI Zero Carbon, or ILFI Living Building Challenge Petal. Studios are empowered to assess a rating system that fits best with their location. If studios are embarking on the design of a new studio, please reach out for additional requirements.

Our Green Operations Plan is central to how we meet our global commitments, such as the World Green Building Council’s Net Zero Carbon Buildings Commitment, and deliver upon Dar Group’s Environmental, Social, and Governance (ESG) strategy. Within this plan, key data points are referenced that we require ourselves to report on annually.

This operations plan should result in significant environmental improvements and positive shifts in studio culture—serving to inspire, empower and excite all staff that they are part of something greater than themselves.

Our Chicago Studio Chicago, Illinois

Place

“When you leave a beautiful place, you carry it with you wherever you go.”

Alexandra Stoddard

Goal

The goal is to ground all members of our studios to the uniqueness of the place in which they live and work, ultimately making us more thoughtful and locally and regionally informed designers. Our studio environments should educate us on the deep history of the “lifeshed” and climate in which we practice.

Mandatory Data Collection

1. Collect key information on the ecosystem and ecology of the place in which the studio sits.

Policies

1. Create a “Place Wall” for the display of key information, so that staff are constantly reminded about the importance of regionally appropriate design, and provide a digitally accessible version.

Climate data:

› Temperature, humidity, wind speed and direction, heating, and cooling degree days

› Solar azimuth and angles for the latitude

› Heat and/or solar radiance map

› Projected climate change-related temperature changes through 2080

› Air quality data, current and historic

› Precipitation totals by month and annual total

› Watershed and typographical maps of the local area

› Regional storm risks

Ecosystem data:

› Ecoregions

› Soil types

› Regional keystone species and threatened and endangered species

› Dominant species

› How to find detailed information on local plant and animal species and conservation organizations.

Urban infrastructure system information:

› Power source location, utility sources, and grid mix

› Potable water source and treatment locations

› Stormwater and wastewater treatment location, level, and type of treatment

› Stormwater and sewer— confirm if separate or combined, and the location of discharge

Cultural history of place information:

› Indigenous Peoples who stewarded the land prior to colonization, reference Native Land Digital ↗

› Local demographics and key historical demographic and settlement patterns of the local community

2. North and South American studios to create a land acknowledgment to be used in local presentations and proposals as appropriate to circumstances. Local First Nation/tribes should be consulted on the specifics of the language.

Our Dallas Studio

Transportation

“Your imagination can take you on a journey just as any form of transport can.”

Anthony

T. Hincks

Transportation

Goal Transportation-related impacts are a big part of our Scope Three emissions, which are included in our annual ESG and emissions reporting efforts. Our goal is to understand, reduce, and mitigate all transportation-related impacts on our direct and indirect business activities.

Mandatory Data Collection

1. Perform an annual employee survey to calculate transportation-related carbon emissions.

‒ How many days are employees commuting to the studio, on average?

‒ What mode of transportation is used for each day, on average?

› Train

› Bus

› Rideshare/carpool

› Single occupancy car (gas or electric)

› Bike

› Walk

‒ Distance between the studio and the employee’s home?

‒ What barriers to reducing single car usage exist?

2. Track and report the distance of all business travel quarterly. Studio locations with multiple occupant groups (e.g. local studio, firmwide, N/N, PYR) must track each occupant group individually.

‒ Air

‒ Rental Car

‒ Third-party cars - taxi, car service, or ridesharing

‒ Personal vehicles

Policies

1. Provide the means for employees to safely lock up and store bikes out of inclement weather and protect them from vandalism or theft.

2. Provide public transportation subsidies to our US and Canadian employees.

3. Studios are prohibited from providing company cars. If there is a “Studio car” it must be electric.

Our Atlanta Studio

Section 03.

Water

“We forget that the water cycle and the life cycle

are one.”

Jacques Cousteau

Water

Goal

Mandatory Data Collection

Demonstrate best practice behaviors and results for water conservation and water quality within our studios.

1. Test the water quality at both a kitchen sink and water fountain, where applicable, at least once a year and publish the results.

2. Water consumption data is to be collected and reported quarterly as part of our ESG efforts.

Our Miami Studio

1. Meet the WELL Building Standard Water Quality thresholds for inorganic and organic contaminants, or proper filtration must be provided by the studio.

› Lead less than 0.01 mg/L

› Arsenic less than 0.01 mg/L

› Antimony less than 0.006 mg/L

› Mercury less than 0.002 mg/L

› Nickel less than 0.012 mg/L

› Copper less than 1.0 mg/L

› Styrene less than 0.0005 mg/L

› Benzene less than 0.001 mg/L

› Ethylbenzene less than 0.3 mg/L

› Polychlorinated biphenyls less than 0.0005 mg/L

› Vinyl chloride less than 0.002 mg/L

› Toluene less than 0.15 mg/L

› Xylenes (total: m, p and o) less than 0.5 mg/L

› Tetrachloroethylene less than 0.005 mg/L

› Chlorine less than 4 mg/L

› Fluoride less than 4.0 mg/L

› Total Coliforms no detectable levels

2. Starting in 2025, all new studios and renewing leases to have low-flow toilets and waterless urinals.

3. Starting in 2025, all new studios larger than 50 people to provide filtered drinking water through a water bottle filling station or pantry sink.

4. Single-use plastic water containers are prohibited.

Center for Interactive Research on Sustainability

Vancouver, British Columbia

“You cannot get through a single day without having an impact on the world around you. What you do makes a difference, and you have to decide what kind of difference you want to make. ”

Jane Goodall

Goal

Eliminate all fossil-fuel based equipment and increase energy efficiency to transition to a clean energy future. This enables ongoing improvements through detailed energy monitoring and annual energy audits. This aligns with our Decarbonization Policies (see Appendix).

Mandatory Data Collection

1. Energy consumption data is to be collected and reported quarterly for the sub-uses listed in the table below as part of our ESG efforts.

* Applies to end-uses that can be reasonably delineated in existing leased spaces

** Separate IT loads if possible

Read the Decarbonization Policies ↗

Policies

1. Rapidly wean ourselves off of coal, natural gas, and oil.

‒ Starting in 2023, all new office spaces will be 100% electric for all uses - either directly within the building or via services from a central plant. Only backup power systems are excluded.

‒ Starting in 2024. all renewed leased spaces will have transitioned off of fossil fuels (e.g. boilers, domestic hot water, cooking) or the office must re-locate to a new, fully electric space.

‒ All of our owned buildings will have transitioned by 2025, per the Decarbonization Policies.

2. Starting in 2025 all offices will meet the following requirements:

Performance-Based

› Show a year-to-year annual energy use intensity (EUI) of less than 35 kbtu/sf/yr (110.5 kWh/m2/year).

› Energy Star ↗ eligible appliances, office equipment, and electronics are reqiured to be Energy Star certified, or local equivalent.

OR

Prescriptive

› Meet prescriptive energy requirements referenced by ASHRAE 90.1-2019 or later for all applicable categories within the project boundary and scope.

› Use heat pump domestic hot water heaters (over electric resistance).

› Use at a minimum, daylight and occupancy-based lighting controls.

› Energy Star eligible appliances, office equipment, and electronics are required to be Energy Star ↗ certified, or local equivalent.

*Shared equipment refers to typical interior-fit out with shared rooftop air-handling units. Mandatory prescriptive requirements apply only if it reasonably feasible within leased space.

Many of the policies refer to and are consistent with our Decarbonization Policies.

Policies (continued)

3. Energy Procurement

‒ Starting in 2025, all new and renewing offices will include on-site renewable energy, accounting for at least 50% of office energy use on an annual basis.

‒ Starting in 2023, all studios are to procure 100% clean energy from utility providers for remaining electricity consumption. Where clean energy is not available, studios will be required to purchase green power renewable energy certificates (RECs) for remaining electricity use, meeting minimum Green-E standards.

4. Ongoing Improvements

‒ Conduct an annual energy audit.

‒ Develop an energy conservation action and implementation plan based on feedback from monitoring-based commissioning or ongoing commissioning.

Our Minneapolis Studio

Section 05.

Materials, Procurement, & Waste

“Earth provides enough to satisfy every man’s needs, but not every man’s greed.”

Mahatma Gandhi

Materials, Procurement, & Waste

Goal

Demonstrate the responsible use of materials and products that eliminate toxins in the studio, while targeting functionally zero waste (95% diversion).

Mandatory Data Collection

1. Provide tracking of new furnishings to verify compliance.

2. Provide a procurement policy covering paper, office supplies, and plastics.

3. Provide waste management policy covering trash, recycling, and composting.

Policies

1. All procured furniture and furnishings must have full transparency through an Health Product Declaration (HPD) ↗ or ILFI Declare label ↗; be declared at 100ppm; and be compliant with the Precautionary List ↗ , LBC Red List ↗, or the Healthier Hospitals Initiative (HHI) ↗.

2. Recycling bins should be provided at each workstation, while trash bins should be reduced to one bin per pod of workstations. A combination recycling/trash bin should be supplied in each conference room and/or multi-occupant space.

3. All small electrical & mechanical equipment (and large equipment made up of smaller components) need to be Restriction of Hazardous Substances (RoSH) compliant.

4. Recycling services should be procured by each studio. Recycling contracts should at a minimum include the ability to divert cardboard, white and colored paper, newspaper, aluminum, tin, glass, and plastics 1-7.

5. Composting is required where services are available. All trash bags are to be compostable.

6. All paper supplies must be FSC-certified, with a preference for postconsumer recycled content (e.g. file folders, post-it notes, etc.).

7. No single-use plastics should be used, provided, or available for purchase (e.g. bottled beverages, Keurig cups, cups, and cutlery).

8. Kitchenware (e.g. drinking cups, coffee cups, plates, bowls, and cutlery) should be provided for a minimum of 25% of staff. Any disposable products provided are to be compostable.

9. Internal and vendor catering should not contain plastic utensils.

Our Vancouver Studio

Health & Wellness

“For he who has health has hope; and he who has hope, has everything.”

Health & Wellness

Goal Fully support employee health outcomes and nurture a culture of wellness within studios.

Mandatory Data Collection

1. Test indoor air quality (IAQ) continuously within the studio in a typical work area, a typical pantry/break area, and the model shop for CO, CO2, and VOCs. Provide an annual report on the IAQ levels of various substances.

2. Provide an annual spot test once a year for all IAQ concerns as outlined in the policy, in addition to wherever major furniture is replaced or remodeling occurs.

3. Provide an anonymous health and wellness survey to employees and aggregate results, including temperature.

Left and Top Right: Our Washington, DC Studio

Policies

1. Indoor air quality (IAQ) must meet the following thresholds:

‒ Formaldehyde levels less than 27 ppb

‒ Total volatile organic compounds less than 500 μg/m³

‒ Carbon monoxide less than 9 ppm

‒ PM₂.₅ less than 15 μg/m³

‒ PM₁₀ less than 50 μg/m³

‒ Ozone less than 51 ppb

2. Studios must follow a green cleaning protocol that does not create spikes in IAQ.

3. Studios must have a National Ocean and Atmospheric Administration (NOAA), or local equivalent, all-hazards radio with weather and non-weather warnings and battery back-up.

4. Studios with regional storm risks shall identify a shelter-in-place location within the building for all staff. Provide the following:

‒ 32 oz. of emergency water and (3) nutritional energy bars for each studio seat (workstations and meeting space)

‒ 500-watt minimum portable backup battery/solar generator for crisis portable lighting or charging of phones and/or laptops for communication purposes

Our Monterrey Studio

Section 07.

Equity

“Until the great mass of the people shall be filled with the sense of responsibility for each other ’s welfare, social justice can never be attained.”

Helen Keller

Goal

Exemplify our values and create a safe, welcoming, equitable, and inclusive environment.

Mandatory Data Collection

1. Perform an annual survey of employees to determine if they feel the studio environment creates an equitable and inclusive environment for all employees and visitors and ask for suggestions for improvement.

Policies

1. All spaces are to comply with American Disabilities Act (ADA) regulations, or local equivalent. Studio locations without a local equivalent are to comply with the ADA.

Our Miami Studio

Our New York Studio

Section 08.

Beauty & Inspiration

“Those who contemplate the beauty of the earth find reserves of strength that will endure as long as life lasts.”

Rachel Carson

Beauty & Inspiration

Goal Create a culture of art, beauty, and creativity to ensure that our studios represent the aesthetic and cultural brand of the firm, displaying design excellence and an appreciation of local culture, art, ecosystem beauty, and the social zeitgeist of the place to be inspiring to staff and visitors alike.

Mandatory Data Collection

1. Perform an annual survey of staff to provide feedback on the studio’s success in addressing the intent of the goal, generate ideas, and develop an annual calendar of events.

Policies

1. Provide space for art installations and design displays to encourage the celebration of art, culture, and the environment.

2. Provide structured and/or unstructured time for art and performance each month within the studio.

Our Vancouver Studio

Our Austin Studio

Section 09.

“You can delegate authority, but you cannot delegate responsibility.”

Byron Dorgan

Implementation

Studios are individually responsible for implementing the policies, collecting data, and preparing status reports. To assist in streamlining the data collection, tools and surveys are in development and will be provided to studios. Compliance will be assessed on an annual basis based on the Green Operations Policy Report.

Policy Timeline

April 18, 2023

‒ Green Operations Plan released

July 31, 2023

‒ Place Policy enacted

August 31, 2023

‒ Procurement Policy enacted

September 30, 2023

‒ Waste Management Policy enacted

December 31, 2023

‒ All policies must be enacted, unless noted otherwise (e.g. energy)

April 22, 2024

‒ Firmwide Status Report

June Annual Testing Water IAQ Spot

August Annual Surveys Transportation Health & Wellness Beauty & Inspiration

April 18, 2023

Green Operations Plan Released

July 31, 2023

Place Policy Enacted

August 31, 2023

Procurement Policy Enacted

September 30, 2023

Waste Management Policy Enacted

Mandatory Data Collection

Quarterly

‒ Business Travel (ESG)

‒ Water Consumption (ESG)

‒ Energy Consumption (ESG)

February Annually

‒ IAQ Report

March Annually

‒ Green Operations Policy Compliance

June Annually

‒ Water Test

‒ IAQ Spot Test

August Annually

‒ Transportation Survey

‒ Health & Wellness Survey

‒ Equity Survey

‒ Beauty & Inspiration Survey

As Needed

‒ New Furnishings

December 31, 2023

All Green Operations Policies Enacted

March Annual Reporting Green Operations Policy Compliance

February Annual Reporting IAQ

April 22, 2024

Earth Day Firmwide Status Report

Our New York Studio

Decarbonization Policies

In order to authentically live up to our firm’s values and to be a leader in environmental stewardship, Perkins&Will is committed to the elimination of direct fossil fuel use in all its offices going forward and is addressing all of its operational carbon through the most effective means possible. It is essential as we help our clients transition to a cleaner future while matching those specifications in our own spaces. Therefore, the following policies are now in effect:

Fossil Fuel Elimination Policy

Perkins&Will can no longer directly support the continued direct use of fossil fuels and we will strive to rapidly wean ourselves off of coal, natural gas, and oil.

‒ Starting in 2023, all new studio spaces will be 100% electric for all uses—either directly within the building or via services from a central plant. Only backup power systems are excluded. All new leases must comply.

‒ Starting in 2024. all renewing leased spaces will have transitioned off of fossil fuels or the office must re-locate to a new, fully electric space.

‒ All Perkins&Will owned buildings will have transitioned by 2025.

Green Power Purchase Policy

Perkins&Will is committed to supporting the decarbonization of our utility grid’s and supporting the uptake of renewable energy.

‒ Starting in 2023, all studios will purchase green power REC’s for 100% of their electricity use where available.

‒ Starting in 2023. all studios will investigate whether on-site renewables are possible for their office and propose a plan to integrate as much as feasible by 2025

‒ Starting in 2025 all new and renewing studios will include on site renewable energy accounting for at least 50% of office energy use on an annual basis. In some cases off-site will be allowed for renewing spaces.

Leadership Energy Efficiency Policy

Perkins&Will will commit itself to leadership levels of energy efficiency and continuous improvement within our own offices.

‒ Starting in 2023, all new studio locations will meet 2030 Challenge Benchmarks as a requirement of lease. Read more here.

‒ Starting in 2025, all studios will install sub-meters that measure all energy within the office and show a year-to-year annual energy use less than 35 kbtu/sf/yr.

‒ Starting in 2025 all studios will have low-flow toilets, waterless urinals and Energy Star efficient fixtures for all office equipment.

Carbon Offset Policy

Perkins&Will believes in addressing all of its remaining carbon footprint impacts through a program of responsible carbon offsets.

‒ Starting in 2023, Perkins&Will will track and offset 100% of its operational carbon for all Scope 1,2,3 emissions aligned with the highest performing offsets (4 or 5 ranking) as identified by the Carbon Credit Quality Initiative (CCQI).

‒ Starting in 2023 all new studios and studio refurbishments will undertake a whole life carbon assessment to measure the operational and embodied carbon profile of the studio. Life cycle assessments must be completed for all new construction and interior fit outs. Read more here

Note: Our selection of carbon offsets prioritizes naturebased carbon removal solutions. Perkins&Will recognizes that carbon credit markets and accounting programs continue to exhibit verifiability issues and are therefore best used as the last step to balancing unavoidable emissions.

Green Cleaning Specifications (EXAMPLE)

The intent of green maintenance and cleaning services is to reduce the negative impacts on health and the environment that have long been a traditional part of conventional cleaning products and practices. The focus of this section is on pollution prevention strategies and some specific opportunities to modify traditional procedures to reduce impacts on health and the environment. Our goal is to create a balance between reducing the impact our buildings have on the environment, social responsibility, and increasing value for our clients.

Elements of Green Cleaning Policy

 All safety, health, and environmental practices must comply with applicable local regulatory requirements.

 All cleaning waste should be disposed properly, recycling when appropriate.

 All janitorial service personnel should be properly trained in the use, maintenance, and disposal of cleaning chemicals, dispensing equipment and packaging. Training records certifying each person’s specific training dates will be documented.

 Training on Procedures: Sequencing of cleaning steps and use of personal protective equipment.

 Training on Safety: Training on how to reduce and prevent ergonomic injuries and exposure to hazardous materials.

 Annual In-Service Training: Training on use of certified green cleaning products, materials, and equipment.

 Training on Purchasing: Training of purchasing personnel in the selection of green cleaning materials.

Cleaning products must meet one or more of the following standards for the appropriate category:

 Green Seal GS-37, for general-purpose, bathroom, glass and carpet cleaners used for industrial and institutional purposes.

 Environmental Choice CCD-110 (now UL Ecologo 2792), for cleaning and degreasing compounds.

 Environmental Choice CCD-146 (now UL Ecologo 2759), for hard surface cleaners.

 Environmental Choice CCD-148 (now UL Ecologo 2795), for carpet and upholstery care.

 UL Ecologo 2791, for drain or grease trap additives

 UL Ecologo 2796, for odor control additives

 Green Seal GS-2796, for specialty cleaning products

 EPA Design for the Environment Program’s Standard for Safer Cleaning Products

Disinfectants, metal polish, floor finishes, strippers, or other products not addressed by the above standards meet one or more of the following standards for the appropriate category:

 Green Seal GS-40, for industrial and institutional floor care products.

 Environmental Choice CCD-112 (now UL Ecologo 2798), for digestion additives for cleaning and odor control.

 Environmental Choice CCD-147 (now UL Ecologo 2777), for hard floor care

 California Code of Regulations maximum allowable VOC levels for the specific product category.

Disposable janitorial paper products and trash bags meet the minimum requirements of one or more of the following programs for the applicable product category:

 U.S. EPA Comprehensive Procurement Guidelines for Janitorial Paper and Plastic Trash Can Liners.

 Green Seal GS-01, for paper towels and napkins

 Green Seal GS-01, for tissue paper

 UL Ecologo 175, for toilet tissue and hand towels

 Janitorial paper products derived from rapidly renewable resources or made from tree-free fibers.

Hand soaps meet one or more of the following standards:

 No antimicrobial agents (other than as a preservative) except where required by health codes and other regulations (i.e., food service and health care requirements).

 Green Seal GS-41, for industrial and institutional hand cleaners.

 Environmental Choice CCD-104 (no UL Ecologo 2783), for hand cleaners, hand soaps, and hand sanitizers

 A log must be kept that details all housekeeping chemicals used or stored on the premises (stored products include those that are no longer used but are still in the building). Attachments to the log must include Material Safety Data Sheets (MSDS) and Technical Bulletins. MSDSs from suppliers should provide full disclosure of ingredients. Additionally, suppliers must provide training materials on hazards and proper use of housekeeping chemicals for workers.

 When available, chemical concentrates dispensed from portion-controlled, closed dilution systems should be used as alternatives to open dilution systems or non-concentrated products.

 Resilient tile and hard flooring coating systems, including floor finishes and restoration products, should be slip resistant (as defined by ASTM STD D 2047). Additionally, these floor coating systems should be highly durable in order to maintain an acceptable level of protection and appearance for a minimum of one year before stripping/removal and re-coating is necessary.

Definitions

 Disinfect - A process for hard inanimate surfaces undertaken to destroy or irreversibly inactivate infectious fungi and bacteria, but not necessarily their spores.

 Environmentally Preferable Product - A product certified as such by a Type 1 (i.e., third-party) environmental label that was developed in accordance with the ISO 14024 Environmental Labeling Standard.

 Sanitize - A process intended to reduce, but not necessarily eliminate, microorganisms from the inanimate environment to levels considered safe as determined by public health codes or regulations.

 Bathroom cleaners - This includes products used to clean hard surfaces in a bathroom such as counters, walls, floors, fixtures, basins, tubs, and tile. It includes products that are required to be registered under the Federal Insecticide, Fungicide, and Rodenticides Act (FIFRA), such as disinfectants and sanitizers, but does not include products specifically intended to clean toilet bowls.

 A written floor maintenance plan and log will be kept that details the number of coats of floor finish applied as the base and top coats, along with relevant maintenance/restoration practices and the dates of these activities. The duration between stripping and re-coat cycles should be documented

 Carpet cleaners - This includes products used for routine cleaning of carpets and rugs. This may include, but is not limited to, products used in cleaning by means of extraction, dry foam, bonnet, or absorbent compound. It does not include products intended primarily for spot removal. This does not include any products required to be registered under FIFRA, such as those making claims as sterilizers, disinfectants, or sanitizers. Powder carpet cleaning systems must be used in place of traditional carpet extraction systems, which includes dry encapsulation.

 Concentrate - This is a product that must be diluted by at least eight parts by volume water (1:8 dilution ratio) prior to its intended use.

 Dispensing-system concentrates - These are products that are designed to be used in dispensing systems that cannot be practically accessed by users.

 General-purpose cleaners - This category includes products used for routine cleaning of hard surfaces including impervious flooring such as concrete or tile. It does not include cleaners intended primarily for the removal of rust, mineral deposits, or odors. It does not include products intended primarily to strip, polish, or wax floors, and it does not include cleaners intended primarily for cleaning toilet bowls, dishes, laundry, glass, carpets, upholstery, wood, or polished surfaces. This category does not include any products required to be registered under FIFRA, such as those making claims as sterilizers, disinfectants, or sanitizers.

 Glass cleaners - This category includes products used to clean windows, glass, and polished surfaces. This category does not include any products required to be registered under FIFRA, such as those making claims as sterilizers, disinfectants, or sanitizers.

 Ingredient - Any constituent of a product that is intentionally added or known to be a contaminant that comprises at least 0.01% by weight of the product.

 Optical brighteners - Additives designed to enhance the appearance of colors and whiteness in materials by absorbing ultraviolet radiation and emitting blue radiation. Also known as fluorescent whitening agents.

 Ozone-depleting compounds - An ozone-depleting compound is any compound with an ozone-depletion potential greater than 0.01 (CFC 11 = 1). Product as used. This is the most concentrated form of the product that the manufacturer recommends for a product’s intended use. For example, if a manufacturer recommends a product be diluted 1:64 or 2:64 for use as a general-purpose cleaner, the product shall meet the environmental and performance requirements at a dilution of 2:64. Primary packaging. This packaging is the material physically containing and coming into contact with the product, not including the cap or lid of a bottle.

 Recyclable package - This package can be diverted from the waste stream through available processes and programs, and can be collected, processed, and returned to use in the form of raw materials or products.

 Undiluted product - This is the most concentrated form of the product produced by the manufacturer for transport outside its facility.

Cleaning Cloths

 Microfiber cleaning cloths (microfiber is made from nylon and polyester) are durable and have numerous uses which provide clear advantages over using disposable cleaning materials.

 Mops, Rags, and dusters must be microfiber with a denier no higher than 1.0.

Microfiber benefits include:

 Cleaning multiple types of surfaces – it is ideal for wiping surfaces, as it is lint‐free and it holds dirt until the fabric is washed in hot water.

 Ecological saving by reducing the need for paper towels – according to microfiber manufacturers, high-quality microfiber cleaning cloths typically have the potential to last 600 washings.

 Microfiber towels and cleaning cloths of all sizes are available to use for scouring, cleaning, drying (absorbent microfiber), and wiping down surfaces. After using microfiber cleaning cloths, the trapped dust and dirt is visible. Cloths must be laundered separately (do not mix with non-microfiber materials) in hot water, either by machine or by hand.

Disposable Paper and Plastic Bags (Selection Based on Management Direction)

EPA Recommended Content Levels for Commercial/Industrial Paper Products

 Bleaching process - environmentally preferable paper products recommended for use should meet the following standards for each of the following product categories:

 Bathroom tissue ‐ 20- 100% recovered content and 20-60% post‐consumer content.

 Toilet seat covers ‐ minimum 100% recovered materials and 40% post‐consumer content.

 Paper towels - 40-100% recovered materials and 40-60% post‐consumer content.

 Plastic trash bags ‐ 10-100% recovered materials and 10-100% post‐consumer content.

 Paper napkins - 30-60% post-consumer Content and 30-100% Recovered Content

Janitorial Equipment

In selection of all equipment it is preferable to select those that are durable, energy‐efficient and quiet. Additional considerations for equipment selection include the following:

 Vacuum cleaners must meet, at a minimum, the Carpet and Rug Institute (CRI) Green Label Program requirements and shall operate at a sound level of less than 70 dBA.

 Carpet extraction equipment must meet at a minimum the Carpet and Rug Institute Bronze “Seal of Approval” for deep cleaning extractors.

 Powered floor maintenance equipment must be equipped with controls or other devices for capturing and collecting particulates and shall operate at a sound level less than 70 dBA.

 Propane-powered floor equipment must have low-emission engines certified by the California Air Resources Board (CARB) or the Environmental Protection Agency (EPA) for the specific engine size and operate with a sound level of less than 90dBA.

 Current in-use propane-powered equipment may only be used when the building is unoccupied, and under conditions allowing for as much air circulation and exchange as possible.

 Automatic powered scrubbing machines must be equipped with variable-speed feed pumps and on-board chemical metering to optimize the use of cleaning fluids.

 Battery-powered equipment is equipped with environmentally preferable gel-batteries (If utilized).

 Powered equipment is ergonomically designed to minimize the vibration, noise and user fatigue.

 Equipment is designed with safeguards, such as rollers or rubber bumpers, to reduce potential damage to building surfaces.

 A current list of janitorial equipment used at the property will be on file in the management office.

 A component of this plan also shall include a quarterly maintenance program that inspects and maintains the performance of janitorial equipment, as defined by the equipment vendor and records results in a maintenance log.

 Where possible, equipment that eliminates or reduces chemical use and qualifies as a sanitizing device under EPA when used with water and no chemicals, including steam vapor equipment and spray/vacuum touch-free cleaning systems, must be used.

Dusting and Dust Mopping

 Ensure that dust mops are properly treated to capture dust.

 Use wide area vacuums fitted with appropriate bags/filters.

 Use reusable lint‐free dusting cloths or Microfiber technology in lieu of paper products or no feather dusters.

Entryways

 Keep outside entryways clean and free of debris.

 Use walk-off matting outside and inside entry for a minimum length of 12 continuous feet total. Vacuum walk-off mats at least daily and more frequently in high-traffic entryways using a vacuum with a beater bar and vacuum in both directions.

 Walk-off mats must be wet-cleaned once every two days and allowed to dry before being used. They should be vacuumed and cleaned underneath once a day, and twice during inclement weather.

 Entry mats must be vacuumed using a vacuum with a beater bar in both directions, at least once a day and twice a day during inclement weather.

 Appropriate dispose of captured vacuum cleaner material before half full.

 Non-toxic and environmentally safe ice melting compounds (e.g., non-corrosive, non-phosphate) must be selected through the winter months.

Floor Care – General Maintenance

 Select appropriate metal‐free floor finishes that are extremely durable to minimize the need for stripping and recoating.

 Build a solid base, which can be between 6 and 12 coats for a 20% solids floor finish.

 Develop a system to maintain floors on a daily basis, using walk‐off mats, dust mopping or vacuuming.

 Use mops equipped with reusable/cleanable heads (clean daily).

 Hard floors should be cleaned daily.

 Develop an interim restoration program.

Floor Care – Floor Stripping

 Notify occupants beforehand if a strip‐out is scheduled.

 Select the least toxic products available (see section on product selection). Mix and use products according to manufacturer's directions.

 Use the appropriate personal protective equipment. Gloves, goggles and non‐slip footwear are a must. Aprons, may be necessary depending on products selected.

 Ventilate both during and after stripping.

Floor Care – Restoration/Buffing and Burnishing

 Make sure that adequate floor finish exists. Determine if it is time for a scrub and recoat.

 Select the appropriate restoration product. Use water‐based or low VOC products.

 Apply in a stream or coarse spray to minimize amount that gets in the air to breathe and overspray. Do not over‐apply.

 Select the appropriate equipment (see section on product selection). If burnishing, use a vacuum attachment. Use appropriate buffing/burnishing pads.

 Establish an initial base of floor finish thick enough to maintain adequate levels of floor finish and appearances (buffed, burnished, scrubbed, etc.) that will last at least one year. Depending on the durability of the floor finish and the percentage of solids, it may require an initial base of 3 to 4 coats.

Carpet Care – General Maintenance

 Ensure that vacuums are in good working order using appropriate bags and/or filters.

 Vacuum should be emptied or replaced when half full.

 Clean spills while fresh. Minimize the amount of moisture used during cleaning.

Food Areas: Cafeterias, Break rooms, Etc

 Clean and sanitize floors, tables, etc.

 Separate recyclables from trash and make sure recyclable areas are kept clean (i.e. rinse soda cans) so as not to attract pests.

 Make sure that occupants understand how to properly separate trash and recyclables and proper disposal of each. Refer to Section 3 – Recycling for more information.

Make sure that waste containers are covered and emptied at least daily. OSHA Blood‐Borne Pathogen Standard

 Use safety cones or other means to make sure that occupants do not come in contact with spill.

 Use proper personal protective equipment (i.e. gloves, goggles).

 Disinfect area with appropriate solution.

 Dispose properly in a red bag.

Measuring/Diluting Concentrated Cleaning Products

 Use appropriate protective equipment when mixing concentrated cleaning products. This includes a control system such as a “wall mounted dispensing system for concentrates that limits the direct handling and worker exposure to chemicals, [and] ensures proper dilution of mixtures and prevents overuse and waste.”

 Follow manufacturer's dilution directions.

 Make sure that spray bottles (secondary containers) have appropriate labels.

 Never mix different cleaning products together

Restrooms

 Make sure sanitizing and disinfecting solutions are prepared and used properly (i.e. dwell time) and remix as required.

 Frequently clean surfaces that hands touch to eliminate the spread of germs (i.e. door knobs, light switches, handles, etc.).

 Frequently eliminate moisture.

 Keep floors dry to eliminate slip falls and the build-up of bacteria, mold, and mildew.

Standard Operating Procedures for Green Cleaning Maintenance System

 SELECT will manage the cleaning process by taking a comprehensive process approach to cleaning according to the following principles:

 Identifying the cleaning task and performance requirements

 Defining or outlining steps of the cleaning procedure

 Selecting the correct products and equipment (that satisfy the Green requirements set forth in the Green Cleaning Policy)

 Training cleaning personnel to use correct procedures and to understand the potential health, safety, and environmental impacts of the cleaning products and processes

 Ongoing inspection and monitoring programs

 Communicating clearly with building occupants and practicing appropriate storage and disposal methods

 Approaching building cleaning holistically (not just separate components)

 Cleaning to protect health and safety

 Recognizing occupant impacts on the indoor environment

 Ensuring cleaning personnel and building occupant safety at all times

 Being aware of the impacts to the outdoor environment (energy requirements, water usage, and disposal of products in terms of solid waste, down-the-drain to the appropriate water works, and emissions to the air during storage or use of products)

 Cleaning shall be done Sunday through Thursday. All cleaning products must be pre-approved by management (in accordance with the Green Cleaning Policy) and must be low VOC and non-fragrance wherever applicable. MSDS sheets must be kept on file and updated as appropriate in the property management office as well as by the housekeeping manager.