Tow Professional - Volume: 9 Issue: 5

Volume 9 • Issue 5 • 2020 www.towprofessional.com

TM

Professional Your Resource for Towing & Recovery

BUYER’S GUIDE

PLUS: REDUCING FLEET TCO AN EXPERT WITNESS: Did You Create a Business or Just a Job? INSIGHTFUL TALK: Here We Go Again

JERRDAN.COM

BECAUSE THE WORK DEMANDS IT.

At Jerr-Dan, we’re making heads turn whether on the job or on the street. Strength and style.

For the best of both, count on Jerr-Dan.

HEAD-TURNING PERFORMANCE.

TOW PROFESSIONAL

CONTENTS

WWW.TOWPROFESSIONAL.COM

FEATURES:

INDUSTRY NEWS TOWING & RECOVERY

6| 8| 8| 10 | 10 | 12 | 12 | 14 |

Volume 9 • Issue 5

24 |

Jerr-Dan

TowMate

By Hal Wyatt, director of aftermarket support, Jerr-Dan

Hall of Fame

32 |

TRAO

2020 Buyer’s Guide Company Listings , 2020 BUYER S GUIDE

TowTrax

Aldridge Insurance

A

FlowStop

303 2nd Ave. #C Decatur, AL 35601 (334) 566-0051 www.towtruckinsurance.biz

AAA

1000 AAA Drive Heathrow, FL 32746 (800) 592-5198 www.aaa.biz/auto

all-Grip

Able Weldbuilt Industries 1050 Grand Blvd.

Deer Park, NY 11729 (631) 643-9700 www.weldbuilt.com

Ranger SST

1628 N.W. 28th Street Miami, FL 33142 (305) 635-1011 www.accesstoolsusa.com

Onsite Towing

Allstate Roadside Services

1 Cabot Road # 4 Medford, MA 02155-5130 (972) 753-6230 www.argosiperks.com

A. M. Best

5115 Maryland Way, Suite 300 Brentwood, TN 37027 (615) 371-5187, Ext. 331 www.am-best.com

Akins Ford

All American Jerr-Dan-Old Bridge 3704 Route 9 South Old Bridge Township, NJ 08857 (732) 795-9060 www.allamericancommercialtrucks.com/jerr-dan/

an expert Witness

BY JAMES E. LEWIS ///

All American Jerr-Dan Paramus

633 Route 17 South, Paramus, NJ 07652 (201) 262-4900 x2222 www.jerrdan.com/locations/allamerican-jerr-dan-in-paramus

Alliance Funding Group 17542 17th St, Suite 200 Tustin, CA 92780 (800) 978-8817 www.alliancefunding.com

32

2772 Golf View Drive Unit B Naperville, IL 60563 (800) 985-0168 www.americantrucktechnology.com

Amsoil Synthetics

2310 West 76 Street Miami, FL 33016 (786) 345-6301 www.americanforcewheels.com

American Safety & Supply 77 B Napier Street Springfield, MA 1104 (413) 737-5176 www.americansafetysupply.com

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Badger Glove and Safety 2635 Raymond Ave. Franksville, WI 53126 (262) 989-7010 www.badgergloveandsafety.com

Anchor Graphics

670 S. Brindlee Mountain Pkwy.

Arab, AL 35016 (256) 550-0042 www.austinhindsmotors.com

Arthur J Gallahger

2109 Broadway Paducah, KY 42001 (800) 548-7538 www.wreckerins.com

3943 E. University Dr. McKinney, TX 75069 (972) 422-4300 www.anchorgraphics.com

Bailey’s Towing

1422 Wall Road Wake Forest, NC 27587 (919) 562-2984 www.baileystowinginc.com/srg.htm

BancorpSouth

Austin Insurance, Inc.

7 River Bend Place Flowood, MS 39232 (601) 420-0174 www.ajg.com

P. O. Box 1503 Tupelo, MS 38802 (800) 794-1187 www.bxsi.com

Batchout

Auto Data Direct, Inc.

1770 E. Lancaster Ave., Suite 10 Paoli, PA 19301 (610) 296-3264 www.batchout.com

1830 East Park Ave., Ste. 1 Tallahassee, FL 32301 (850) 877-8804 www.add123.com

Ascentium Capital

American Enterprises

American Force Wheels

8925 McGaw Court Columbia, MD 21045 (800) 327-3301 www.baprod.com

Austin Hinds Motors, Inc.

2948 Starwood Dr. Oviedo, FL 32765 (800) 370-2986 www.thelubepage.com

5043 Farlin Ave. St. Louis, MO 63115 (314) 679-2571 www.associatedequip.com

5508 Navarre Ave. Oregon, OH 43616 (419) 691-8888 www.am-ent.net

BA Products

Mickelton, NJ 08056-1208 (856) 423-3333 www.atlasflasher.com

Atomic Led, Inc.

23970 Hwy. 59 N. Kingwood, TX 77339 (281) 883-0112 www.ascentiumcapital.com

740 N. State Street Garner, IA 50438 (800) 392-3015 www.americaneagleacc.com

www.towshows.com

81 West Greenville Rd. Smithfield, RI 02917 (888) 305-1112 www.atomicled.com

3550 Perry Hwy. Hadley, PA 16130 (888) 311-0867 www.amerideckproducts.com

American Eagle Accessories Group

Tow Professional | Volume 9 • Issue 5

BBK Billing Services

Auto Equipment, Inc.

(440) 503-7256 www.bbkbillingservices.com

P.O. Box 392 Statesville, NC 28687 (704) 872-4116 www.autoequipmentinc.com

Associated Equipment

Beacon Funding Corp.

AutoLock Solutions P.O. Box 15401 Pensacola, FL 32514 (850) 476-0890 www.autolockinfo.com

Austin Hinds Motors

670 Brindlee Mtn. Pkwy.

Arab, AL 35016 (256) 586-8161 www.austinhindsmotors.com

ATIG

1507 Park Center Drive, Unit 1C Orlando, FL 32835 (407) 472-9600 www.atiginc.com

Atlanta Wrecker Sales

4951 Chesnee Hwy. Chesnee, SC 29323 (800) 668-0170 www.atlantawreckersales.net

221 Main Street San Francisco, CA 94105 (415) 865-8200 www.autoreturn.com 410 S. Wright Rd. Janesville, WI 53546 (608) 662-3333 www.awdirect.com

Blades Tow Right, Inc. 25220 Trans-X Rd. Novi, MI 48375 (734) 449-0518 www.bladestowright.com

BlingMaster, Inc.

P.O. Box 738 Auburndale, FL 33823 (863) 248-2616 www.blingmaster.com

BMS Brother Mobile Solutions, Inc.

200 Crossing Blvd.

Bridgewater, NJ 08807-0911 (908) 704-1700 www.brothermobilesolutions.com

4150 Church Street, Ste. 1024 Sanford, FL 32771 (940) 783-9915 www.bullydog.com

Buyers Products Co. 9049 Tyler Blvd.

Mentor, OH 44060 (440) 974-8888 www.buyersproducts.com

C Cal-Van Tools

4300 Waterleaf Ct. Greensboro, NC 27410 (800) 537-1077 www.cal-vantools.com/

Car-Part.com

Boss Industries, Inc.

Centerpointe Insurance Service, Ltd.

1761 Genesis Dr. LaPorte, IN 46350 (219) 324-7776, Ext. 214 www.bossair.com

Bowers Group

Boxes 4 U / Crash Film 1401 E. Plano Pkwy.

Plano, TX 75074 (972) 516-0002 www.boxes4u.com

Breg Environmental

P.O. Box 67 Trussville, AL 35173 (205) 655-2128 www.bestrl.com

20 Joseph Mills Drive P.O. Box 595 Fredericksburg, VA 22404 (800) 433-1013

Best Tools USA

BudgetGPS

P.O. Box 5695 Chattanooga, TN 37406 (866) 800-8677 www.budgetgps.com

1980 Highland Pike Fort Wright, KY 41017 (859) 344-1925 www.carpartpro.com

807B Camarillo Springs Road Camarillo, CA 93012-9464 (800) 451-8766, Ext. 120 (805) 384-1166, Ext. 120 (805) 384-8036, Fax www.centerpointeinsurance.com

Chalmers Suspensions International, Inc.

12187 S.E. 60th Avenue Rd. Bellview, FL 34420 (352) 470-5867 www.chalmerssuspensions.com

Channel Islands Leasing and Loan

306 Descanso Ojai, CA 93023 (805) 646-3576 www.channelislandsleasing.com

Chase Insurance Agency 333 NW 70 Ave., Ste. 108 Plantation, FL 33317 (800) 940-4301 www.chaseinsurance.net www.towprofessional.com

48 | ADD-ON WHEEL LIFTS Detroit Wrecker Sales Dynamic Hide-A-Lift Hy-Tech Recovery Equipment Lift and Tow Minute Man Mfg. T&L Lift Equipment ___________________________ AIR BAGS B/A Products Jerr-Dan MatJack Pillow Protection Corp.

(Pan Pillow) ___________________________ AUTO AUCTIONS Car-Part.com Copart Insurance Auto Auctions TowLot.com ___________________________ BATTERIES EnrSys Exide Technologies ___________________________ BODY MANUFACTURERS Able Weldbuilt Industries, Inc. Amerideck B&B Industries Custom Built Danco Products Dangelo’s Custom Built Detroit Wrecker Sales Direct Equipment Dual-Tech Dynamic Jerr-Dan Kilar Miller Industries NRC Industries PolyBilt Powerbilt Wreckers Ratler Mfg. Smyrna Truck and Cargo United Plastic Fabricating Weather Guard Zacklift ___________________________

48

C AT E G O R I E S

908 Cochran Street Statesville, NC 28677 (704) 878-2067 www.buschshineproducts.com

BOLT Lock

3333 West Good Hope Rd. Milwaukee, WI 53209 (877) 251-8798 www.boltlock.com

2020

BUYER’S GUIDE

Busch Enterprises

2423 SW 147 Ave. #380 Miami, FL 33185 (786) 548-4711

Beacon Software

2202 West University Siloam Springs, AR 72761 (800) 541-8568 www.besttoolsusa.net

Bully Dog / Derive Systems

Bobee Tech

P.O. Box 280 Cortland, OH 44410 (330) 638-6146 www.bowersgrp.com

Best Insurance Agency

AW Direct

P.O. Box 21029 Lethbridge, AB T1K6X4 (403) 393-2665 www.bishopbranding.com

3400 Dundee Road, Ste. 180 Northbrook, IL 60062 (847) 897-2734 www.beaconfunding.com 10091 Brecksville Rd., Ste. F Brecksville, OH 44141 (866) 437-6653 www.dispatchanywhere.com

AutoReturn

Bishop Branding - AUTOW Custom Die Cast

www.towprofessional.com

Did You Create a Business or Just a Job?

56 |

Baltimore, Dallas, Las Vegas Tow Shows

Amerideck

2775 Sanders Road, Building E Northbrook, IL 60062 (800) 582-6626 www.allstateroadsideservices.com

Agero

B

12351 Randolph Ridge Lane Manassas, VA 20109 (800) 442-9700 www.atlanticemergency.com

Alliance Funding Group

One Way Allison Indianapolis, IN 46222-5200 (317) 242-5000 www.allisontransmission.com

1 Marcus Ave. Lake Success, NY 11042 (516) 280-1375 www.advantagefunding.com

COMPANY LISTINGS

Atlantic Emergency Solutions

P.O. Box 007 Wade, NC 28395 (910) 747-9000 americantowingandrecoveryinstitute.org/

Atlas Flasher & Supply Co. American Truck Technology 430 Swedesboro Ave.

Allison Transmissions

Advantage Funding

American Towing and Recovery Institute

5453 North Peterson Road Sedalia, CO 80135 (800) 748-2651 Authorized Dealers Only www.all-grip.com 17542 17TH Street, Suite 200 Tustin, CA 92780 (603) 422-6608 www.alliancefunding.com

Access Tools

P.O. Box 280 Winder, GA 30680 (866) 389-4173 www.akinsford.com

16 |

Focusing on the Long Haul

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Add-On Wheel Lifts Air Bags Apparel Auto Auctions Body Manufacturers Cargo Control Chassis Manufacturer Communications Compressed Air Products Computer Mounts Credit Card Processing Damaged Vehicle Movement Systems Dispatch Services Distributor Finance GPS/Fleet Tracking Hydraulics & Controls Insurance Jump Starters Lifts/Motorcycle Vehicle/Wheel Lighting & Accessories Lockout Equipment Lubricants Motor Clubs Polishing/Cleaning Supplies Protective Clothing Rope Safety Shop Tools & Equipment Signs & Graphics Spill Control/Clean-Up Third Party Tow Software Trade Shows Trailers Training & Education Truck/Equipment Dealer Video & Security Wheels & Accessories Winches & Accessories Windshield/Vehicle Wrap Other

Volume 9 • Issue 5

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Tow Professional

48 48 48 48 48 48 48 48 48 48 48 48 48 48 48 49 49 49 49 50 50 50 50 50 50 50 50 50 50 50 50 51 51 51 51 51 51 51 52 53 53 53 53 53

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2020 Buyer’s Guide Categories Listings , 2020 BUYER S GUIDE CARGO CONTROL all-Grip American Eagle Accessories AW Direct BA Products Bailey’s Towing Best Tools USA BOLT Lock Boxes 4 U/Crash Film Bulldog Towing Products Columbus McKinnon Detroit Wrecker Sales Diversified Products D.O.T. Tie Down & Lifting Equipment Driveline Buddy, LLC Durabilt East Penn Truck Equipment Flash Equipment Hooks Towing Supply In The Ditch Towing Industrial Netting J.J. Keller Kendall Products (Dri-Dek) Kinedyne Lift- All Mfr. Express Rick’s Truck Center Robert Young’s Trucks Ruggedtow.com S&J Mfg. Stren Flex The Crosby Group US Cargo Control Vulcan Brands Web Rigging Supply, Inc. Winches, Inc. Worldwide Equipment Sales Yale Cordage ___________________________ CHASSIS MANUFACTURER Detroit Wrecker Sales Ford Motor Company Freightliner Trucks Hino International Truck/Navistar Isuzu Kenworth Mitsubishi Peterbuilt

Tow Professional | Volume 9 • Issue 5

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RAM Trucks/Chrysler Group Western Star ___________________________

COMMUNICATIONS Eartec Mobiel Create USA Pro View Systems, Inc. Ranger SST R. P. Recovery Consulting Services/Sonetics Southern Communications Services, Inc. / SouthernLinc ___________________________ COMPRESSED AIR PRODUCTS Boss Industries, Inc. Dan-Am Air Viair ___________________________ COMPUTER MOUNTS Gamber Johnson RAM Mounting Systems ___________________________ CREDIT CARD PROCESSING North American Bancard Towing Payment Solutions (Xpress-pay) ___________________________ DAMAGED VEHICLE MOVEMENT SYSTEM BA Products Bailey’s Towing Best Tools USA Collins Mfg. Corp.

Custer Products, Ltd. Diversified Products East Penn Truck Equipment Hooks Towing Supply I Tow In, Inc. In The Ditch Towing Products MatJack Robert Young’s Trucks Steck Mfg. WorkSafe USA, Inc. Worldwide Equipment Sales Zendex Tool Corporation ___________________________ DISPATCH SERVICE Holly’s Message Service KOLO DBS, LLC

National Automobile Club Professional Dispatch Services Service Station Computer Systems/SSCS Swoop VIP Tow Dispatch ___________________________

DISTRIBUTOR Akins Ford All American Auto Group / Jerr-Dan American Enterprises Atlanta Wrecker Sales, Inc. Atlantic Emergency Solutions Austin Hinds Motors, Inc. Auto Equipment, Inc. Bailey’s Towing Best Tools USA Buyers Products Company Chevron Commercial Coker Equipment Columbus Truck/Marietta Mack Crouch Wrecker & Equipment Sales Deep South Wreckers Detroit Wrecker Sales DG Towing Equipment Don Jackson Commercial Dynamic East Coast Truck & Trailer East Penn Truck Equipment Eastern Wrecker Equipment Sales and Service Fallsway Equipment Co. Fitzgerald Wrecker Sales Flash Equipment Fleet Sales West Florida Wrecker Sales Ginn Commercial Glenn’s Auto Parts Golden West Hale Trailer Brake & Wheel Hedinger’s Tow Equipment Hooks Towing Supply House of Wreckers Jeff Ingram Wrecker Sales, Inc. Kavanaugh’s Truck Sales Len Zermenos / Payne Dourm Loganville Ford Lynch

CATEGORIES LISTINGS Lynch Chicago Maryland Carrier & Wrecker Sales Matheny Motors McMahon Truck Centers of Columbus Mobile Lifts, Inc. New England Truckmaster Nussbaum Wreckers Nussbaum Wreckers & Rollbacks Purpose Wrecker Regional International of WNY, LLC Rick’s Truck Center RPM Equipment & Wrecker Capital Rush Towing Systems Santiam Enterprises, Inc. Speedway Wrecker & Trailer Sales Summit Truck Equipment Super Springs Tipton Sales & Parts, Inc. Tow Mart Tow Trucks & Trailers TruckMax Twin Cities Wrecker Sales Twin State Equipment Waters Truck and Tractor WeldBuilt Industries West End Service, Inc. Winches, Inc. Worldwide Equipment Sales Zip’s Truck Company ___________________________

___________________________

GPS/FLEET TRACKING Beacon Software BudgetGPS FleetMatics GPS Insight Mobile Create USA Pro View Systems, Inc. Progressive Platforms Ranger SST Southern Communications Services, Inc. / SouthernLinc TomTom Track What Matters Transportation Information Systems, Inc. Traxxis GPS Solutions Vehiclepath (A Division of Spireon, Inc.) Verizon Network Fleet ___________________________

HYDRAULICS & CONTROLS CW Mill Equipment DewEze Mfg./Harper Industries Lodar USA Muncie Power Products Ohio Power Systems Permco Hydraulics Texas Hydraulics TJR Equipment & Controls Winches, Inc. ___________________________ INSURANCE Aldridge Insurance ATIG Austin Insurance, Inc. Best Insurance Bowers Group Centerpointe Insurance Chase Insurance Agency Chester Point Programs Consumers Insurance Der Manouel Insurance Group

Geico Gessel Insurance Agency Gulf Coast Underwriters Hal Kresser Agency Hamby & Aloisio Insurance HUB International Insurance Hub Kapnick KBK Insurance Group, Inc. LDC Insurance Services Martens Johnson Insurance National Insurance Brokerage of NY National Interstate Pacific General Insurance Agency Prime Insurance Company Progressive Commercial Insurance Recovery First Insurance Recovery Specialist Insurance RSIG Sneed Robinson and Gerber The Insurance Professionals

FINANCE & LEASING Advance Capital Group Advantage Funding Alliance Funding Group Beacon Funding Channel Islands Leasing and Loan Creditors Specialty Service, Inc. Integrated Vehicles & Equipment Leasing Intek Regional International of WNY, LLC Santander Specialty Vehicle & Equipment Funding TCF Equipment Finance

www.towprofessional.com

www.towprofessional.com

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Volume 9 • Issue 5

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Tow Professional

49

Hooked Up

TP_V7i9.qxp_Tow Professional 12/16/18 8:48 PM Page 48

INSIGHTFUL TALK

BY DAN MESSINA ///

20 |

TOP SERVICES 2018

ECM Performance 56 | Jerr-Dan

Here We Go Again

ECM Performance provides Engine Control Module (ECM) programming and Diesel Particulate Filter (DPF) Deletion Tuning.

In real world work applications, repeated short drive times at less than highway speeds are very common. Also, trucks are increasingly as machines ECMused Performance requiring long idle and extended use in PTO (Power Take Off) Mode. Both scenarios prevent a truck from properly going into its regen cycle which is supposed to clean the DPF filter.

This is where the trouble begins. A clogged DPF filter can result in diesel soot backing up into the engine, causing damage to the VGT actuator, turbo, fuel injectors and EGR solenoid. Also, the unburned fuel injected into the exhaust system, as part of the regen cycle, can go into the crankcase contaminating the engine oil.Customers unbolt the ECM from the engine block, unplug the harness connections and ship it to ECM Performance. For most applications, the original engine data is immediately read from the ECM and backed up three ways for www.towprofessional.com the customer’s protection. www.ecmperformance.com

57 |

Recovery 56 | Steck Mfg.Billing 57 |

57 |

IN EVERY ISSUE 4 | Editor’s Letter 63 | 59 | Dealers Place 64 |

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Wrecker Rentals Inc.

The average tow man is excellent at what he does best and that’s towing and recovery. Billing can be complex and when starting out in business, it can be a challenge to design the right billing and invoicing systems to take advantage of the recovery work that’s being performed. Think about Winches Recovery Billing it. You could be losing thousands per month for unbilled services for what is essentially a clerical oversight. Bob and Eric bring their expertise to seminars throughout the year in Massachusetts and across the continent. Groups are small, with only 20 towing companies per session, which makes for a more focused, one-on-one learning experience and higher success rates.

We especially take care to help other businesses overcome the red tape and wall of legal babble that prevents towing companies from being paid. We will help you to navigate the legal roadblocks and red tape, helping you to get paid for your work without fail. All it takes is a robust system which you can apply to every job that you complete. www.recoverybillingunlimited.com

57 |

Market Place Ad Index

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EDITOR’S

LETTER

Volume 9 • Issue 5 WWW.TOWPROFESSIONAL.COM

TM

Professional Your Resource for Towing & Recovery

PUBLISHER Darian Weaver President & Publisher darian@towprofessional.com

PRODUCTION

OPERATING IN A COVID-19 ENVIRONMENT

H

ave we all not gotten a lot of mixed messages from national and local health officials concerning how to manage personal health safety during the COVID-19 pandemic? Here are some sets of messages you have probably heard: (1) “This is not as bad as some want us to think.” // “This is worse than what they are telling us.”

(2) “Only the older people need to stay in.” // “Everyone needs to stay in.” (3) “The younger people are not being affected.” // “The younger people are being affected.”

(4) “Wearing a mask is optional.” // “Wearing a mask is mandatory.”There may be many mixed messages floating around about how to respond to COVID-19 healthwise, but I am sending you a clear and strong message on how to manage COVID-19 business-wise: THE TIME TO GRAB MARKET SHARE IS NOW—GO GET IT!!

The face of our market is changing, and only the movers and shakers will be rewarded. This is not a time to be fearful. Remember, when you do not “make a decision,” you still have “made a decision!” So, what exactly do you do to operate in a COVID-19 environment? Take your marketing dollars meant for shows that are not happening and brand your image in the market! Branding in a down economy makes you look “10-feet tall and bulletproof!” In life, yes, but in marketing for sure, perception IS reality. If your business looks like it is strong during these times and able to market, perception is reality to your viewers.

If you are a business owner, this is a perfect time to do just that by taking advantage of Tow Professional’s resources in our “2020 Buyer’s Guide” in this issue. It includes an A-Z listing of all companies doing business. Keep the magazine on your desk or www.towprofessional.com in your “Favorites” section on your phone or computer for access all year long. Also check out our “Categories” section to find the company that sells the product you need to keep your business strong during this season. Dan Messina, in “Insightful Talk,” has some great ideas on what to do if we do have “COVID-19 Round 2.” James E. Lewis, in “An Expert Witness,” helps you do some soul searching about your business, so you can enjoy your business and your life. Also, Jerr-Dan provides you with very practical ways to reduce fleet TCO. So, do not temporize but mobilize and go get your share of the market!

Stay safe, keep reading,

TOW PROFESSIONAL | Volume 9 • Issue 5

Clint Cabiness Creative Director clint@dialedinmediagroup.com

CONTRIBUTING WRITERS James E. Lewis Dan Messina Nathan Mortensen-Omadi Allison Northrop-Jerr-Dan Hal Wyatt- Jerr-Dan

Executive and Advertising Offices 2007 Old Montgomery Hwy, Suite B Birmingham, AL 35244 Toll free: 888-802-8544 Fax: 205-978-1550 www.towprofessional.com Tow Professional is published nine times a year by Over The Mountain Media, Inc., 2007 Old Montgomery Hwy., Suite B, Birmingham, Alabama, 35244, USA. Tow Professional is distributed free to qualified subscribers. Non-qualified subscription rates are $57.00 per year in the U.S. and Canada and $84.00 per year for foreign subscribers (surface mail). U.S. Postage paid at Birmingham, Alabama and additional mailing offices.

Tow Professional is distributed to qualified Towing & Recovery’s Top Decision Makers. Publisher is not liable for all content (including editorial and illustrations provided by advertisers) of advertisements published and does not accept responsibility for any claims made against the publisher. It is the advertiser’s or agency’s responsibility to obtain appropriate releases on any item or individuals pictured in an advertisement.

Reproduction of this magazine in whole or in part is prohibited without prior written permission from the publisher.

For a new free subscription, address changes or corrections, please visit www.towprofessional.com and click on the “subscribe” tab.

Gene Eudy Editor, Tow Professional 4

Gene Eudy Editor gene@towprofessional.com

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XINSURANCE is a DBA of EIB, which is domiciled in and has its principal place of business in Sandy, Utah. This insurance product is offered by an unlicensed surplus lines insurer.

INDUSTRY NEWS TOWING & RECOVERY

Side Recovery System The Jerr-Dan Side Recovery System (also known as SRS) series offers product versatility by adding unparalleled recovery capability to any unit. The SRS is available for wreckers and carriers. On a carrier, the SRS-8 and SRS-10 are the strongest and most durable in their class.

The SRS-25 and SRS-35 offer maximum pulling capacity and add versatility to the heavy-duty product line. On any SRS model, the pivoting recovery boom makes recovery from either side of the vehicle possible. To learn more about JerrDan, visit www.jerrdan.com.

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Tow Professional | Volume 9 • Issue 5

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www.towprofessional.com

INDUSTRY NEWS TOWING & RECOVERY

TowMateTV is our new online source for information about new 6/8/2020 products, company highlights, and news within the TowMate Universe.

For immediate release:

On TowMateTV, we will be introducing our newest products and explaining them in detail, shown both in-studio and in-use. You will get to meet our staff and find out why they do what they do, and why they love to help you stay safe. You will also learn about our next ideas for growth, change, and the next level of technology that will evolve the towing industry into a new era. Check our YouTube channel and Facebook page for episodes!

Live broadcast soon with live comments and question from the audience will be available! Subscribe to our channel and like our page to be the first to get and interact with the newest content!

Go to www.TowMate.com/dealers or call (800) 680-4455 to find a dealer near you to 8

Tow Professional | Volume 9 • Issue 5

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order.

TowMateTV is our new online source for information about new products, company highlights, and news within the TowMate Universe.

On TowMateTV, we will be introducing our newest products and explaining them in detail, shown both in-studio and in-use, you will get to meet our staff and find out why they do what they do, and why they love to help you stay safe, and learn about our next ideas for growth, change and the next level of technology that will evolve the towing industry into a new era. Check our YouTube channel and www.towprofessional.com Facebook page for episodes!

Live broadcast soon with live comments and questions from the audience! Subscribe to our channel and

The durable solutions for tow and recovery are built to withstand the harshest weather conditions, ensure complete exterior coverage, and provide indisputable evidence for combating false claims. Through our cameras and recorders, blind spots are eliminated which significantly reduces the risk of accidents and improves overall awareness, while automatically creating footage that protects your investment.

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Copyright © 2020 Safety Vision, LLC All Rights Reserved.

INDUSTRY NEWS TOWING & RECOVERY

2020 HALL OF FAME INDUCTEES ANNOUNCED

BY ITRHFM CHATTANOOGA, TN, — The International Towing and Recovery Hall of Fame and Museum today announced that it has completed the selection process for induction into the International Towing and Recovery Hall of Fame as the Class of 2020.

Troy Barnett (Sierra Vista, AZ), Ron Bressler (Morgantown, PA), Stacey Tucker Canterbury (Bremerton, WA), Tom Griffin (Hixson, TN), Norman Horton (Newville, AL), Phil Howard (Kennesaw, GA), Luc Le Baron (Brunoy, France), Rodney Pellow (Isanti, MN), Antonio Re (Glen Iris, Victoria, Australia), and Sherry White (Fremont, CA) were nominated by members of the International Towing and Recovery Hall of Fame and Museum for their many contributions to the towing and recovery industry, their families and communities.

“The towing Hall of Fame is the highest honor in the industry and celebrates those who have worked hard to support and grow the professionalism of towing and recovery around the world,” said Bill Gratzianna, President of the International Towing and Recovery Hall of Fame and Museum. “This year’s group of inductees is no exception

TowTrax Goes Nationwide.

You never have to worry about car troubles when traveling ever again. TowTrax launched its nationwide tow network to be there when you need help. Whether you are going across town, across the state, or across the U.S. if you ever have car troubles, you just call 844-5485400, and TowTrax will find the closest tow truck and send it to you.

TowTrax has a network of tow companies in every state that will be your highway hero when you need help.

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Whenever you need help, just call our number 24/7, 365 days a year. I don’t care where you are; we can get help for you.

Help us spread the word. Tell your employees, your friends, or family members and tell them to tell their friends and family they never have to worry again when traveling.

10

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in their work on behalf of the industry and their leadership inside and outside of the industry.”

The Class of 2020, will be inducted into the Hall of Fame, in a ceremony to be held at 6pm on Saturday, October 10th, 2020 at the Westin Hotel in Chattanooga, TN. A full weekend of activities will be held to celebrate this year’s inductees. For more information on the induction ceremony, or to order event tickets and/or make hotel reservations, contact the museum at 423-267-3132 or visit them on the internet at towingmuseum.com.

DEDICATED TO TEACHING FELLOW TOWERS HOW TO GET PAID

You Do the Work You Deserve to Get Paid We Teach You Proper way of writing invoices

Keeping the paper trail

Are you still writing your RECOVERY invoice on a TOW slip? That’s a thing of the past.

Learn how to properly document the scene from start to finish so you will have all the info you need back at the office.

Accident scene clean up

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worth the time and money. I made the money back for the class

everyone who is taking the class takes advantage

from a job that we did before the class for a stolen recovery in

of the two free follow-up refreshers that are offered.

someone’s back yard that I was not sure how to get paid and

I still came home with five pages of notes and new

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RANGER …. FOR FREE? …. FOREVER? Sounds too good to be true?? … Read on For credit card processing, Ranger has recently integrated features available in some other payment processing platforms directly into the Ranger Tow Management Solution. The bottom-line-results can offset the costs of using Ranger. • How it works: Ranger automatically adds a fee (1 to 4%) to cover your extra costs for administering, securing, and reconciling credit card payments. The fee is in addition to the amount the customer is charged for the services delivered. The fee applies only to designated accounts (e.g., cash or call-in customers), and only for credit card payments, whether entered by dispatchers, or by drivers on-scene. • The fine print: Added fees are “banned” in ten states: CA, CO, CT, FL, KS, MN, MD, NY, OK, TX. However, in three states - CA, FL, and TX – their so called “No-Surcharge” laws have been found to be unconstitutional, and the states are enjoined from enforcement. So for tow companies operating in almost all states, offsetting the extra expense for credit cards could easily cover the monthly investment to use Ranger (Ranger for Free!)

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INDUSTRY NEWS TOWING & RECOVERY

STAYING AHEAD

By Mark Denson | On Site Towing

Many tow operations find themselves stuck in an outdated business pattern.

Tow operations should be constantly rebuilding and changing with the times.

We now have so much technology available to us that it allows us to maximize the use of equipment and personnel.

Tow operators have really taken advantage of the “CASH TOW” jobs for years. These have been revenue streams that most likely were not reported. You may have practiced this in the past, but cash is not always king.

Most customers commonly do not carry cash, and if they do, it is not in large amounts. Most customers want convenience, and are willing to pay for it. This is why convenience stores are located on almost every major intersection.

I implemented many payment options to test this convenience theory. I setup accounts with Zelle, Venmo, Cash App, and PayPal. All of these platforms have different apps that can attach to you bank account for you to be able to make and receive payments.

I trained our dispatch team and drivers to make them knowledgeable of all payment options we offer. We had handouts printed, regularly post payment options on all of our social media outlets, and we have all payment options on our web-site.

We found that many of our customers preferred to pay via a cash exchange platform than with cash or credit card.

Secondly, it also allowed us to take third party payments in a more secure manor for the customer, the account user, and us. Many of these platforms make it very difficult to dispute, and this added an additional layer of protection to the Tow Operator.

With the Covid-19 pandemic, these money exchange platforms allowed our drivers and customers to conduct business and practice social distancing. Our staff never has to handle credit cards or cash. TOWBOOK Management 14

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Software also allows our customers to reply by text or emails for signatures or authorization we may have needed when starting or completing a job. We also were able to provide an invoice via text or email on the spot.

I recommend you explore the many cash exchange platform options. Make sure you set up with the most commonly used apps to gain the best results. Use of a towing management software can also help. Convenience and customer service is what will set you apart from your competition.

Mark Denson On Site Towing

an expert Witness

BY JAMES E. LEWIS ///

Did You Create a Business or

Just a Job?

I

have come across an interesting phenomenon several times in the past few years. I would say it is unique to our industry, but it applies equally to any business that operates twenty-four/seven, or at least long hours during the day and seven days a week.

I’m talking about the grand plan where you start a business from the 16

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ground up, beginning with one truck or a few trucks, build up things to the point where you have light-, medium-, and heavy-duty covered with trucks and trained operators, and a plethora of accounts to keep your folks busy and the money coming in. Here is where the true breakdown happens.

You marry yourself to a “job,” not a “business,” and you might as well just www.towprofessional.com

be one of the other W-2 employees.

For example, about ten years ago, I interviewed for a heavy towing/ manager position in Montana. It was a great location with a major interstate nearby, large town, and a fleet of eleven or twelve great looking, custom painted or wrapped trucks. The problem was the pay. I was offered ten dollars an hour and

no commission. I did not get mad, but I was bewildered as to why a company owner would offer $400 a week and no room for making more, considering the qualifications I had.

So, I asked about it. He explained that he was the only one who had been to any formal training classes, the only one who could operate their fiftyton, and the one who calls the shots at all the wreck scenes. He created a scenario where he was the only one he trusted or truly knew what he was doing, and he had a group of drone worker bees that couldn’t think for themselves and didn’t have real training and experience.

I refused the job offer, of course, since a good heavy operator is easily worth three times that much. I kept going back in my mind to understand just how the guy makes it all work.

The answer to that question is that he does not. He is continually dealing with a new crop of minimum-wage level workers who can tear up equipment, damage vehicles, and could never handle a wreck scene on their own. The other thing he has done is that he guaranteed that he could never take a weekend off.

Because he did not train, educate, and trust his people, he HAD to be available on every call that is more serious than a parking lot tow.

The guy does not have a company.

He has a job. If he had a company, he could train his people and delegate supervision, and build enough confidence in his folks to where they could handle a small or large wreck scene on their own while the owner was camping in the mountains. The most depressing aspect of all this is that the guy lives in one of the most beautiful areas of the country and can’t go camping, fishing, hunting, or anything else – plus, he’ll work himself into the ground and look and feel like he’s eighty when he’s just fifty.

I have brought this one up before.

In Casper, Wyoming, a lady inherited her husband’s towing company after his untimely death and let her “operations manager” run the show.

During normal operations, I am sure things went well. During big wrecks, though, is where the trouble surfaced. I interviewed over the

www.towprofessional.com

phone with her “manager.” I asked him how he trained his people. He explained that he tells them to roll over a car, for example, and then he tells them what all they screwed up.

That is not being a trainer – that is being a bully. Now the driver hates you, and they did not learn much.

This manager was on-call for every

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an expert Witness

BY JAMES E. LEWIS ///

single tow or wreck and was tied to the phone or responded in-person.

The guy was incredibly insecure, yet had a huge ego, so he could not possibly let his people think for themselves for fear that they might learn something. Also, then he might not be as necessary to the owner. The lady complained about employees treating her company as if there was a revolving door. Who would want to work like that?

The latest experience comes from Texas. The owner of the company is significantly detached due to health issues, so his “manager” runs the show, and what a show it is. He flaunts to his employees that he is the only one trained on anything yet does not realize that his primary job as a “manager” and experienced driver IS to train. The manager

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showed me a rollover stick and scoffed that “none of these idiots” know how to use one. I asked why he had not shown it to them and trained them on it, and I got a blank stare. This guy regularly curses his people, calling them names that would make a drunken sailor blush, and then wonders why they do not respect him. He hands out days off only after special favors and keeps days off away from certain people out of personal judgement. He rations out time off in such a way people only know about a day off a few hours before the time starts. His people have no way to plan anything with their family, friends, or home projects.

I have used “manager” in quotes simply because these guys are not managers. They are bullies. They

do not think ahead and plan. They are reactive instead of proactive.

They scream, freak out, throw stuff, etc., over things they could have planned for. They are always putting out fires that could have easily been prevented. Why? Because they are burnt out, and they did it to themselves.

Now the Texas guy has not had a weekend off in twenty years. Not because the boss wouldn’t let him, but because the guy can’t make a schedule to save his life, doesn’t trust anyone with the bigger equipment because he won’t train them, and is afraid he’s going to miss something.

There is no real hope for the three men I have detailed here. They’re going to come to an ugly realization when they hit sixty or so that they’ve missed countless family events,

M O B I L I T Y

•

•

F L E X I B I L I T Y

times with their kids, and their health is failing, and their bodies are beaten into the ground.

There IS hope for those people reading this article. Train your people. Instill confidence. Delegate authority. Take time off. Taking time off shows that you trust your people. If you can’t take time off and allow someone else to handle things, YOU are the one who truly suffers through that revolving door of angry employees and dealing with your significant other because you can’t take a night or weekend off like people in other companies and other industries. You deserve to enjoy the company you built, but your own ego and insecurities may have you locked into just having a JOB.

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INSIGHTFUL TALK

BY DAN MESSINA ///

HERE WE

GO AGAIN I guess round two is about to start. Will it be as bad as the first round or could it be worse? What we do know is we will have people making decisions on our business that will not be us. We already painted all the offices and cleaned all the trucks during the first quarantine. I think it’s time to concentrate on you the owner. I am in Dallas, Texas and things are starting to slow down. I am sure by the end of July we all may be back in quarantine; if so, I have decided to get healthy.

I have decided to beat my type two diabetes. I read all the Facebook cures and talked to different doctors, and they all have the solution, and they are all different.

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My diabetic doctor just keeps raising the dosage of my meds without giving me a cure. Here is my approach, and I want you to decide what you are going to do while our business is slow and follow the same approach. I recently talked to a friend of mine, and he was telling me about some Tony Robbins classes he was attending or viewing his videos. He told me how these classes helped him tremendously. I took these classes several years ago, and now I follow his outline in every business or project I start.

It is simple: for me, I want to cure my diabetes, so I write down 6 things I need to do to make that happen:

1. Do a cleanse. This consists of a diet of water for three days. This gives my body a chance to readjust.

2. For the next 90 days, eat nothing but meats and greens.

3. Exercise, even its just walking.

4. Keep a log of everything I eat.

5. Check my blood sugar level 3 times a day.

6. Pray to God I do not drive my wife crazy while I am doing this because I know I’m going to be grouchy and miserable.

Once I have identified the six things, I then take each one and write down 5 things I will do for each step I take.

For example, I need to cleanse, so I will write down 5 things to help me with the 1st step. Then I will write down 5 things I need to do to make those five things happen.

Once you have it written down, look at it every day and follow your instructions. That is the key, it is something you can look at every day, and it tells you what to do.

Apply this method to your business. Let’s say you want to improve your bottom line.

Write down 5 things you can address to do that: 1. First identify your monthly bottom line.

2. Assess whether you need more trucks or less trucks.

3. Determine whether you need to increase your staff or release people.

4. Cut all your expenses by 10%, so identify every expense you have.

5. Increase revenue. I can help you here just give me a call.

Now write 5 things for each item listed above. You will be amazed once you have it on paper and look at it. Don’t do this alone. Get your employees involved.

You will be surprised how helpful they can be, and it will improve the moral of your company. You might want to offer education to your employees. Let’s identify five things we need to address: 1. What employees need education (drivers, dispatchers, others) 2. Identify what their weaknesses are.

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INSIGHTFUL TALK

BY DAN MESSINA ///

3. Make a budget you want to spend to educate them.

4. Decide what classes you should offer to your employees.

5. Identify the benefits received from the education program.

You should have an idea of what we are doing here, so let’s move on. Since we are in different times, let’s try something different. I need 20 companies to help build a tow academy and the classes that should be taught at the academy. Our goal is to develop tow truck drivers for the future. We will divide into working groups, and each group will work on a specific project.

Here is what my vision is: I see a person attending the academy that knows nothing about the tow industry.

Here are a few videos they can watch to get started: 1. Educate them on them types of tows (repo, police, private-property, consumer, other) 2. Educate them on the types of trucks that are available, (light, medium, heavy, other).

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3. Educate them on the use of each truck.

4. Educate them on the tools and other equipment necessary for each truck.

5. Show them how to use all the necessary equipment.

6. Hands-on training on the use of all the tools and equipment.

Then we get into specialized tows like: 1. What is required to tow an all-wheel drive vehicle.

2. What is required to tow an electric vehicle.

3. Take each truck available and show them what is required to use that truck.

4. What is required to tow high-end vehicles (Porsche, Mercedes, other).

5. What is required to tow a Honda, Toyota, Ford, Chevrolet, Other).

We will create a video of each, and then give them hands-on training for each vehicle. These videos will be made by towers in the industry who

and let them sell them to their members. This gives the state association a new revenue stream. Hopefully the state associations will get involved with the training and the academy and provide input.

have been doing this for years. When I get 20 tow companies that are interested, we can add to the list of things that should be taught at the academy. Once we have 20 videos created that have value to each tow company, we then give them to the state associations

One thing we never talked about were the students attending the academy. We will work with the government and get people coming out of jail and train them on a new career. When I mention that, everyone’s first reaction is we can’t hire felons. We don’t take everyone, just the ones that qualify. We can also work with veterans and give them a new career. Once the program takes off, we will start getting funding necessary to expand our academies and create other programs. These are my thoughts. Imagine if we had 20 people working on this. If you are slow over the next few months, give me a call at 469-774-0340 or e-mail me at dan@towtrax.net. Be safe, wash your hands, and wear a mask if necessary..

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Focusing on the

Long Haul How Tow Companies Can Reduce Fleet TCO and Extend Equipment Life

By Hal Wyatt, director of aftermarket support, Jerr-Dan

T

here are a variety of ways tow companies can reduce fleet total cost of ownership (TCO). It typically starts with truck selection and what companies should look for to maximize uptime and prolong lifespan. In addition to considering the initial cost of the unit, the warranty for the unit should be evaluated.

Manufacturers who back their equipment with a warranty typically have more confidence in their performance.

There are also questions to ask related to the manufacturing process, including:

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•

•

•

Look at the painting on the product. Are items fully painted before assembly or painted after assembly?

Painting prior to assembly provides better coverage and components are less susceptible to corrosion.

Look at the electrical system. Does the unit have an engineered harness with sealed connectors, sleeves, and looms to protect the harness? Are there splices in the lines?

Look at the hydraulic system. Are steel lines used when possible? Is the unit designed to minimize rubbing and chafing? Is there paint overspray on the hoses?

ACCESSORIES TO HELP EXTEND SERVICE The first accessory everyone should have is a tire gauge. Proper tire inflation is one of the easiest and cheapest ways to avoid replacing expensive tires. Two other accessories, quite seriously, are a hose and wash bucket. The cleanliness of a unit is one of the first things a customer will notice when operators roll up to a work site, which can lead to repeat business.

Removing dirt, road salt, dust, mud, and other residue off vehicles will not only reduce the opportunity for corrosion, but it will also help operators spot fluid weeping before it becomes fluid leaking. While a power washer can speed up the cleaning process, drivers should not be too aggressive and follow the manufacturer’s instructions.

MAINTENANCE CONSIDERATIONS There are two kinds of maintenance: preventive, meaning catching an issue before something happens or reactive, meaning something broke at an unexpected time costing fleet owners additional time and money.

Preventive maintenance should begin by following the manufacturer’s inspection and maintenance schedule in the factory-issued owner’s manual. Drivers should also

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Focusing on the

Long Haul

implement daily and weekly checks for abnormal wear and tear of the equipment. These checks must extend to the rigging and other gear on the unit. Finally, fuel tanks should always be filled before they drop below a quarter tank and are running on fumes.

Maintenance kits are another important aspect of keeping units running across a fleet. Using a manufacturer’s maintenance kit at the correct intervals helps keep the unit running in top condition. Maintenance kits also reduce the amount of time spent trying to find all the components needed to perform an interval service. Kits can be purchased in advance to eliminate making a trip to the distributor for parts in the middle of a service.

INCREASING EMPLOYEE RETENTION Retaining employees is another key factor in reducing TCO. According to gallup.com, the cost of replacing an individual employee can range from one-half to two times the employee’s annual salary. There are a wide range of opinions on how to help keep employees on the payroll.

If rewards and incentives are given, they should be drawn from an existing budget, so it doesn’t impact a company’s bottom line.

While financial rewards are helpful, owners should do their best to focus on the drivers themselves. Employees who feel a level of ownership are typically happier and more involved in the company as a whole. Take the time to work one-on-one with employees to understand their concerns and to help solve any issues with their equipment or other aspects of their work.

Employee training is also a critical part of retention.

It starts with how to properly operate the unit to avoid causing premature wear and tear. Keep in mind, while the 26

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next generation of drivers may be more tech savvy, it does not automatically mean they don’t have the aptitude for mechanical work. Take time to teach them why and how things work and be willing to share what you have learned during your tenure. If you have younger operators on your team, find mentors to show them how and why things work.

GEOGRAPHIC LOCATION AND TCO Geography and climate can take a toll on any vehicle.

Mountainous areas will cause more wear on brakes and tires. Wintery climates can breed corrosion if the unit is not cleaned routinely. Dry and arid conditions kick up dust, which is abrasive on moving parts. Basically, anything that can collect on a unit in adverse conditions can cause corrosion or wear damage. Be mindful of the impact this damage has to the bottom line.

VEHICLE MAINTENANCE REPORTING STANDARDS Fleet owners can also track TCO through Vehicle Maintenance Reporting Standards (VMRS). This includes repair orders, trip reports, fuel transaction reports, etc.

Originally developed for the over-the-road trucking industry, VMRS has continued to expand over the years and is now the standard shorthand coding system for describing and tracking maintenance, from the equipment level to individual components.

VMRS creates a communication system between the driver, maintenance team and operations staff that is concise and easy to interpret if the truck is fully functional and, if not, what exactly needs to be repaired. Many companies prefer to perform some work themselves but will also use OEM dealer service facilities when needed.

When the operators and OEM service teams speak the same language, it can be easier to understand the potential underlying issues with the truck.

ELECTRONIC LOGGING DEVICES Electronic Logging Devices (ELDs) can be a start to capturing basic vehicle operating information, but the core requirement of the typical ELD system is to confirm that drivers are meeting the hours of service (HOS) regulations.

These are typically limited to date, time, location, engine hours, vehicle miles and operator information. To comply with Federal Motor Carrier Safety Administration (FMCSA) requirements, companies are only required to maintain six months of records of duty status (RODS), so they would need to transfer this information to the maintenance system for longer record retention.

LOWERING FUEL COSTS Electrification and alternative fuels are both options with potential to help lower TCO. With electrification still in its infancy, compressed natural gas (CNG) appears to be a promising nearer-term fuel alternative as the infrastructure continues to grow beyond municipalities. As a body manufacturer, Jerr-Dan continues to evaluate opportunities

to reduce weight, which can improve payload and fuel performance.

TELEMATICS AND TCO In terms of new technologies to reduce TCO, telematics is becoming more and more commonplace. As we learn how to make our fleets smarter, we will be able to do a better job capturing data on equipment utilization and handling.

Electrification will also be a business driver but will likely be another three to five years before it makes a meaningful impact within the tow industry.

As trucks continue to become smarter and the use of telematics is more widespread, data created by these systems will help improve the accuracy of issue detection in the truck. This improvement will likely shift the scope of VMRS codes to allow a higher level of predictability, even for the small fleet operator. Understanding and proactively implementing these technology platforms will contribute to greater operational efficiency and reduced cost.

By following these guidelines, tow companies can best protect their drivers and help ensure that their equipment operates in top form, 24 hours a day. And, as a result, can reduce their overall TCO and extend equipment life and return on investment.

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COVID-19 Industry Update: Tow Volume Slowly Rising The past few months have forced our industry into uncharted territory as many companies were forced to deal with lower tow volumes.

To understand the effects of COVID-19 on the industry we have gathered insights from our towing software. Across the country, tow

• •

•

volume reached a 49% decline compared to the first week of March. Over the last few weeks we have seen increased tow volumes and by the end of June, volume was only 25% below the March baseline. Since the beginning of COVID-19 we have recouped half of the volume lost. The industry continues to

COVID-19 Dropped Tow Volume by 49%

rebound as fuel consumption and traffic

25% Recovery of Tow Volume So Far.

volume return to normal as cities begin loosening restrictions.

We are optimistic that these improvements will continue and the industry will recover.

Omadi is committed to being your technology ally during these times by helping companies start, maintain, and grow their tow operations. For updates visit omadi.com/ driven-blog or find us on Facebook.

Best Wishes, Nathan Mortensen (Omadi CEO)

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CORE TAKEAWAYS

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BREAKING NEWS Good afternoon all, July 13,2020 While we had every good intention of staying the course and holding true to our schedules the current environment and pandemic has made us unable to do so. Unfortunately the Board has voted to postpone the 2020 Hall of Fame and Wall of the Fallen Ceremonies and Musuem weekend to 2021.

Recent spikes in COVID cases in TN coupled with restrictions set forth by the city on public gatherings, along with mask requirements and the ability of our honorees and their families to travel safely and without quarantine have forced us to make this unfortunate decision.

The Musuem remains open for visitors along with the Wall and we look forward to honoring our 2020 Inductees and remembering and honoring those who have given the ultimate sacrifice in the fall of 2021 when it is safe for all to travel and enjoy.

For over twenty years we have hosted Musuem Weekend and we look forward to a massive ceremony once again in 2021. For anyone who has registered we can apply your credit to next years reservations and or you may contact our office for a refund.

God bless and stay safe!.

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3550 Perry Hwy. Hadley, PA 16130 (888) 311-0867 www.amerideckproducts.com

81 West Greenville Rd. Smithfield, RI 02917 (888) 305-1112 www.atomicled.com

Amsoil Synthetics

Austin Hinds Motors, Inc.

17542 17TH Street, Suite 200 Tustin, CA 92780 (603) 422-6608 www.alliancefunding.com

Allison Transmissions

One Way Allison Indianapolis, IN 46222-5200 (317) 242-5000 www.allisontransmission.com

2948 Starwood Dr. Oviedo, FL 32765 (800) 370-2986 www.thelubepage.com

Anchor Graphics

3943 E. University Dr.

Allstate Roadside Services McKinney, TX 75069 2775 Sanders Road, Building E Northbrook, IL 60062 (800) 582-6626 www.allstateroadsideservices.com

A. M. Best

5115 Maryland Way, Suite 300 Brentwood, TN 37027 (615) 371-5187, Ext. 331 www.am-best.com

American Eagle Accessories Group

740 N. State Street Garner, IA 50438 (800) 392-3015 www.americaneagleacc.com

American Enterprises 5508 Navarre Ave. Oregon, OH 43616 (419) 691-8888 www.am-ent.net

American Force Wheels

Alliance Funding Group

American Safety & Supply

32

P.O. Box 007 Wade, NC 28395 (910) 747-9000 americantowingandrecoveryinstitute.org/

Atlantic Emergency Solutions

5453 North Peterson Road Sedalia, CO 80135 (800) 748-2651 Authorized Dealers Only www.all-grip.com

633 Route 17 South, Paramus, NJ 07652 (201) 262-4900 x2222 www.jerrdan.com/locations/allamerican-jerr-dan-in-paramus 17542 17th St, Suite 200 Tustin, CA 92780 (800) 978-8817 www.alliancefunding.com

American Towing and Recovery Institute

2310 West 76 Street Miami, FL 33016 (786) 345-6301 www.americanforcewheels.com 77 B Napier Street Springfield, MA 1104 (413) 737-5176 www.americansafetysupply.com

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www.towprofessional.com

(972) 422-4300 www.anchorgraphics.com

Arthur J Gallahger 7 River Bend Place Flowood, MS 39232 (601) 420-0174 www.ajg.com

Ascentium Capital

23970 Hwy. 59 N. Kingwood, TX 77339 (281) 883-0112 www.ascentiumcapital.com

Associated Equipment 5043 Farlin Ave. St. Louis, MO 63115 (314) 679-2571 www.associatedequip.com

Austin Hinds Motors

670 Brindlee Mtn. Pkwy.

Arab, AL 35016 (256) 586-8161 www.austinhindsmotors.com

ATIG

1507 Park Center Drive, Unit 1C Orlando, FL 32835 (407) 472-9600 www.atiginc.com

Atlanta Wrecker Sales

4951 Chesnee Hwy. Chesnee, SC 29323 (800) 668-0170 www.atlantawreckersales.net

670 S. Brindlee Mountain Pkwy.

Arab, AL 35016 (256) 550-0042 www.austinhindsmotors.com

Austin Insurance, Inc. 2109 Broadway Paducah, KY 42001 (800) 548-7538 www.wreckerins.com

Auto Data Direct, Inc.

1830 East Park Ave., Ste. 1 Tallahassee, FL 32301 (850) 877-8804 www.add123.com

Auto Equipment, Inc.

P.O. Box 392 Statesville, NC 28687 (704) 872-4116 www.autoequipmentinc.com

AutoLock Solutions P.O. Box 15401 Pensacola, FL 32514 (850) 476-0890 www.autolockinfo.com

AutoReturn

221 Main Street San Francisco, CA 94105 (415) 865-8200 www.autoreturn.com

AW Direct

410 S. Wright Rd. Janesville, WI 53546 (608) 662-3333 www.awdirect.com

COMPANY LISTINGS B Baltimore, Dallas, Las Vegas Tow Shows www.towshows.com

BA Products

8925 McGaw Court Columbia, MD 21045 (800) 327-3301 www.baprod.com

Badger Glove and Safety 2635 Raymond Ave. Franksville, WI 53126 (262) 989-7010 www.badgergloveandsafety.com

Bailey’s Towing

1422 Wall Road Wake Forest, NC 27587 (919) 562-2984 www.baileystowinginc.com/srg.htm

BancorpSouth

P. O. Box 1503 Tupelo, MS 38802 (800) 794-1187 www.bxsi.com

Batchout

1770 E. Lancaster Ave., Suite 10 Paoli, PA 19301 (610) 296-3264 www.batchout.com

Bishop Branding - AUTOW Custom Die Cast P.O. Box 21029 Lethbridge, AB T1K6X4 (403) 393-2665 www.bishopbranding.com

Blades Tow Right, Inc. 25220 Trans-X Rd. Novi, MI 48375 (734) 449-0518 www.bladestowright.com

BlingMaster, Inc.

P.O. Box 738 Auburndale, FL 33823 (863) 248-2616 www.blingmaster.com

BMS Brother Mobile Solutions, Inc.

200 Crossing Blvd.

Bridgewater, NJ 08807-0911 (908) 704-1700 www.brothermobilesolutions.com

Bobee Tech

Best Insurance Agency P.O. Box 67 Trussville, AL 35173 (205) 655-2128 www.bestrl.com

Best Tools USA

2202 West University Siloam Springs, AR 72761 (800) 541-8568 www.besttoolsusa.net

908 Cochran Street Statesville, NC 28677 (704) 878-2067 www.buschshineproducts.com

Buyers Products Co. 9049 Tyler Blvd.

Mentor, OH 44060 (440) 974-8888 www.buyersproducts.com

C Cal-Van Tools

Boss Industries, Inc.

Centerpointe Insurance Service, Ltd.

Bowers Group

10091 Brecksville Rd., Ste. F Brecksville, OH 44141 (866) 437-6653 www.dispatchanywhere.com

C AT E G O R I E S

Busch Enterprises

Car-Part.com

Beacon Funding Corp.

Beacon Software

GUIDE

BOLT Lock

3333 West Good Hope Rd. Milwaukee, WI 53209 (877) 251-8798 www.boltlock.com

P.O. Box 280 Cortland, OH 44410 (330) 638-6146 www.bowersgrp.com

Boxes 4 U / Crash Film 1401 E. Plano Pkwy.

Plano, TX 75074 (972) 516-0002 www.boxes4u.com

Breg Environmental

20 Joseph Mills Drive P.O. Box 595 Fredericksburg, VA 22404 (800) 433-1013

BudgetGPS

P.O. Box 5695 Chattanooga, TN 37406 (866) 800-8677 www.budgetgps.com

1980 Highland Pike Fort Wright, KY 41017 (859) 344-1925 www.carpartpro.com

807B Camarillo Springs Road Camarillo, CA 93012-9464 (800) 451-8766, Ext. 120 (805) 384-1166, Ext. 120 (805) 384-8036, Fax www.centerpointeinsurance.com

Chalmers Suspensions International, Inc.

12187 S.E. 60th Avenue Rd. Bellview, FL 34420 (352) 470-5867 www.chalmerssuspensions.com

Channel Islands Leasing and Loan

306 Descanso Ojai, CA 93023 (805) 646-3576 www.channelislandsleasing.com

Chase Insurance Agency 333 NW 70 Ave., Ste. 108 Plantation, FL 33317 (800) 940-4301 www.chaseinsurance.net www.towprofessional.com

2020

BUYER’S

4300 Waterleaf Ct. Greensboro, NC 27410 (800) 537-1077 www.cal-vantools.com/

(440) 503-7256 www.bbkbillingservices.com 3400 Dundee Road, Ste. 180 Northbrook, IL 60062 (847) 897-2734 www.beaconfunding.com

4150 Church Street, Ste. 1024 Sanford, FL 32771 (940) 783-9915 www.bullydog.com

2423 SW 147 Ave. #380 Miami, FL 33185 (786) 548-4711

1761 Genesis Dr. LaPorte, IN 46350 (219) 324-7776, Ext. 214 www.bossair.com

BBK Billing Services

Bully Dog / Derive Systems

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Add-On Wheel Lifts Air Bags Apparel Auto Auctions Body Manufacturers Cargo Control Chassis Manufacturer Communications Compressed Air Products Computer Mounts Credit Card Processing Damaged Vehicle Movement Systems Dispatch Services Distributor Finance GPS/Fleet Tracking Hydraulics & Controls Insurance Jump Starters Lifts/Motorcycle Vehicle/Wheel Lighting & Accessories Lockout Equipment Lubricants Motor Clubs Polishing/Cleaning Supplies Protective Clothing Rope Safety Shop Tools & Equipment Signs & Graphics Spill Control/Clean-Up Third Party Tow Software Trade Shows Trailers Training & Education Truck/Equipment Dealer Video & Security Wheels & Accessories Winches & Accessories Windshield/Vehicle Wrap Other

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, 2020 BUYER S GUIDE Chester Point Programs P.O. Box 369 Chester, NJ 7930 (908) 428-4285, Ext. 112 www.chesterpoint.com

Chevron

9401 Williamsburg Plaza Suite 201 Louisville, KY 40222 (502) 420-7039 www.chevron.com

Chevron Commercial

3545 George Street Highland, IL 62249 (618) 654-5555 www.chevroncommercial.com

Chicago Pneumatic 1800 Overview Dr. Rock Hill, SC 29730 (803) 817-7349 www.cp.com

Clarus Merchant Services 3 E. Diamond Ave. Gaithersburg, MD 20877 (800) 720-3373 www.clarusdc.com

Clipsavers

P. O. Box 2067 Huntersville, NC 28070 (704) 607-4797 clipsavers@gmail.com

Clore Automotive

8735 Rosehill Rd, Suite 220 Lenexa, KS 66215 (800) 328-2921 www.cloreautomotive.com

Code 3 / PSE Amber

10986 N. Warson Rd. St. Louis, MO 63114-2029 (314) 426-2700, Ext. 1251 www.code3pse.com

Columbus Truck/ Marietta Mack

127 Court Street Marietta, OH 45750 (740) 373-7200 www.columbusmack.com

ComeUp Winch

12930 S.E. Hwy. 212 Clackamas, OR 97015 (818) 246-5745 www.comeupusa.com

Condor Lift

210 W. Stephenie Dr. Cortland, IL 60112 (800) 461-1344 www.condor-lift.com

Consumers Insurance

1620 Gateway Blvd., Ste. 201 Murfreesboro, TN 37129 (615) 896-6133, Ext. 180 www.ciusa.com

Cooper Tire & Rubber Co. 701 Lima Avenue Findlay, OH 45840 (419) 424-4247 www.coopertire.com

Copart

14185 Dallas Parkway, Ste. 400 Dallas, TX 75254 (972) 391-5082 www.copart.com

Creditors Specialty Service, Inc. P.O. Box 764 Acton, CA 93510 (661) 269-0100 www.ccscollect.com

Custom Built

2 Popular Street Kane, Pennsylvania 16735 (800) 540-5151 www.custombuiltmfg.com

CW Mill Equipment Co. 14 Commerce Dr. Sabetha, KS 66534 (785) 284-3454 cwmill.com

D D&J Diversified, LLC 2948 Starwood Dr. Oviedo, FL 32765 (407)-657-5969 www.thelubepage.com

Dacotah-Walsh Tire

80 W. 78th Street Chanhassen, MN 55317 (952) 934-8427 www.tireauditor.com

Dahdah Towing & Equipment 146 Broad Street Augusta, GA 30901 (803) 279-9749

Dan Messina

P.O. Box 640 Prosper, TX 75078 (469) 774-0340 www.towtrax.net

Dan–Am Air

One Sata Dr. Spring Valley, MN 55975 (800) 533-8016 www.danamair.com

Der Manouel Insurance Group

548 W. Cromwell Ave, Suite 101 Fresno, CA 93711 (800) 447-4605 www.dmig.com

Deran’s Towing & Recovery

10279 73rd St. Ottumwa, Iowa 52501 (641) 684-4827

Detroit Wrecker Sales 19393 Davidson Detroit, Michigan 48223 (313) 835-8700 www.detroitwrecker.com

DewEze Mfg./Harper Industries 151 E. Highway 160 Harper, KS 67058 (800) 835-1042 www.harperindustries.com

DG Towing Equipment 409 W. 218th Street New York, NY 10034 (212) 567-0255 www.dgtow.com

Digital-Ally

9705 Loiret Blvd.

Lenexa, KS 66219 (800) 440-4947 www.digitalallyinc.com

Diversified Products

8330 Atlantic Boulevard Jacksonville, FL 32211-8784 (800) 874-4172 www.pushbumper.com

DK2 Winches/ Detail Dk2

Crouch Wrecker & Equipment Sales

Danco Products

411 South Cedar Lane Greencastle, PA 17225 (800) 453-2626 www.dancoproducts.com

1080 Clay Have, Unit 2 Burlington, On. Canada L7L0AI (888) 277-6960 www.detailk2.com

Collins Mfg. Corp.

Currin Graphics

Dangelo’s Custom Built Mfg., LLC

D.O.T Tiedown & Equipment Sales

Columbus McKinnon

Custer Products, Ltd.

Deep South Wrecker Sales

Double M Productions

Coker Equipment

9100 Ambassador Row Dallas, TX 75247 (214) 742-5221 www.cokerequip.com P.O. Box 1299 Jacksonville, OR 97530 (800) 332-9220 www.collinsdollies.com 140 John James Audubon Parkway Amherst, NY 14228-1197 (716) 689-5568 www.cmworks.com

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P.O. Box 174 Kingston Springs, TN 37082 (615) 952-3287 www.crouchtowtrucks.com 2814 Copter Rd. #B Pensacola, FL 32514 (850) 505-0955 www.curringraphics.com 4101 Shuffel Drive N.W. North Canton, OH 44720 (800) 490-3158 www.custerproducts.com

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www.towprofessional.com

207 N. Fraley Street Kane, PA 16735 (814) 837-6053 www.custombuiltmfg.com 3460 Highway 78 Loganville, GA 30052 (404) 569-4723 www.deepsouthwreckersales.com

436 Saco Lowell Rd. Easley, SC 29640 (800) 459-4798 www.dottiedown.com N. 1st St. #8; P.O. Box 392 Stroudsburg, PA 18360 (570) 476-8000 doublemproductions.net

COMPANY LISTINGS Don Jackson Commercial

7066 Buffington Rd. Union City GA 30291-2260 (877) 312-1562 www.donjacksoncommercial.com

DPF Remedy/Green Commercial Fuel Solutions 114 Parkcrest Drive Cary, NC 27519 (844) 728-3373 dpfremedy.com

Durabilt

1900 N. Austin Chicago, IL 60639 (773) 622-7260 www.durabiltusa.com

Dynamic Mfg.

1120 E. Brambleton Avenue Norfolk, VA 23504 (757) 624-1360 www.dynamicmfg.com

Dri-Dek

2780 Horseshoe Dr. S. #2 Naples, FL 34101 (239) 643-0448 www.dri-dek.com

Driveline Buddy, LLC 3853 Duck Creek Dr. Stockton, CA 95215 (209) 401-0069 www.drivelinebuddy.com

Dual-Tech

540 Industrial Drive Bean Station, TN 37708 (800) 852-0345 www.dual-techinc.com

E Eartec

145 Dean Knauss Dr. Narragansett, RI 2882 (800) 399-5994 www.eartec.com

East Coast Truck & Trailer

2906 Elmhurst Lane Portsmouth, VA 23701 (757) 465-2200 www.ectts.com

East PennTruck Equipment 1100 Winn Dr. Bethlehem, PA 18017 (610) 694-9234 www.eastpenntrucks.com

152 Floyd Ave. Bloomfield, NJ 7003 (973) 743-7516 www.esstrucksales.com

Eastern Wrecker Sales, Inc. 13401 US 70 Business Hwy. West Clayton, NC 27520 (919) 553-4038 www.easternwrecker.com

Ecmperformance.com

304 Indian Trace, Suite 289 Weston, FL 33326 (888) 768-2447 www.ecmperformance.com

eComply

600 Round Rock West Drive, Ste. 201 Round Rock, TX 78681 (512) 269-0108 www.ecomply.net

EnerSys

2366 Bernville Road Reading, PA 19605 (610) 208-1692 www.enersys.com

www.towprofessional.com

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Equipment Sales & Service

Evans Cooling P.O. Box 434 Parkersville, PA 19457 (860) 668-1114, Ext. 203 www.evanscooling.com

Exide Technologies 13000 Deerfield Parkway, Building 200 Milton, GA 30004 (678) 566-9000 www.exide.com

Eye3data 9624 Cincinnati Columbus Rd., Suite 310 Cincinnati, OH 45241 (513) 770-0550 www.eye3data.com

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, 2020 BUYER S GUIDE F Fallsway Equipment 1277 DeValera Avenue Akron, OH 44310 (855) 662-4379 www.fallsway.com

Federal Signal

2645 Federal Signal Dr. University Park, IL 60484 (800) 824-0254 www.fedsig.com

Firmhorn

805-874-2242 www.firmhorn.com support@firmhorn.com

Fitzgerald Wrecker Sales

P.O. Box 250 Byrdstown, TN 38549 (304) 544-7415 www.fitzgeraldwreckersales.com

Flash Equipment

2061 Whitfield Park Ave. Sarasota, FL 34243 (800) 570-8866 www.flashequipment.com

36

Fleetdown.net/Fleetsource

FleetNet America

Fleet Compliance Solutions, LLC

Flitz International, Ltd.

1400 Commerce Blvd., Ste. 25 Anniston, AL 36207 (256) 241-9280 www.fleetdown.net

(570) 228-6210 www.fleetcompliancesolutions.net

Fleet Sales West

2175 N. Pacific Highway Woodburn, OR 97071 (503) 982-5095 www.fleetsaleswest.com

Fleet Time Solutions

111 North Orange Ave., Ste. 800 Orlando, FL 32801 (407) 477-4646 www.fleettimesolutions.com

FleetMatics

1600 E Golf Road, Suite 800 Rolling Meadows, IL 60008 (866) 844-2235 www.fleetmatics.com

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www.towprofessional.com

P.O. Box 970 Cherryville, NC 28021-0970 (800) 438-8961, Ext. 2544 www.fleetnetamerica.com 821 Mohr Avenue Waterford, WI 53185-4257 (800) 558-8611 www.flitz.com

Florida Wrecker Sales 6301 N. 56th St. Tampa, FL 33610 (813) 626-2144 www.flwrecker.com

Ford Motor Company

16800 Executive Plaza Drive Regent Court Building, Room 6N228 Dearborn, MI 48126 (313) 390-3029 www.ford.com

FREIGHTLINER TRUCKS 2477 Deerfield Dr. Fort Mill, SC 29715 (803) 578-3263 www.freightlinertrucks.com

G

FlowStop

P.O. Box 634 Denver, NC 28037 (877) 356-9767 www.flowstop.net

Fluidall, LLC

860 Johnson Drive Delano, MN 55328 (800) 849-0591 www.fluidall.com

G.N. Novelties, LLC (860) 681-7049 www.ninoprints.com

G&S Safety Products P.O. Box 282 McKean, PA 16426 (814) 476-7908 www.gssafetyproducts.com

COMPANY LISTINGS Gaither Tool

21 Harold Cox Dr. Jacksonville, IL 62650 (217) 245-0545 www.gaithertool.com

Gamber Johnson

3001 Borham Ave. Stevens Point, WI 54481 (800) 456-6868 www.gamberjohnson.com

GEICO

4201 Spring Valley Rd. Dallas, TX 75244 (972) 701-1620 www.geico.com

General Mfg. (Saftlite) 1336 West Wiley Avenue Bluffton, IN 46714 (260) 824-3440 www.saftlite.com

Gessel Insurance Agency 25 W. Fifth Street, Suite N London, OH 43140 (740) 852-7725 www.gesselinsagency.com

Glenn’s Auto Parts

110 Highway 70 Rockwood, TN 37854 (865) 354-0622 www.glennsautoparts.com

GM Fleet and Commercial (313) 665-2368 www.GMFleet.com

Golden West

1850 E. Orangethorpe Ave. Fullerton, CA 92831-5324 (800) 724-8766 www.goldenwesttoweq.com

Go-Light, Inc.

37146 Old Hwy. 17 Culbertson, NE 69024 (308) 278-3131 www.golight.com

Goodall

7558 Washington Avenue South Eden Prairie, MN 55344 (952) 941-6666 www.goodallmfg.com

GPS Insight

21803 North Scottsdale Road, Suite 220 Scottsdale, AZ 85255 (866) 477-4321, Ext. 8003 www.gpsinsight.com

Gulf Atlantic Supply

Hale Trailer Brake & Wheel, Inc. Route 76 Cooper Rd. Voorhees, NJ 8043 (800) 232-6535 www.haletrailer.com

Hamby & Aloisio Insurance

P.O. Box 738 Columbiana, AL 35051 (205) 669-2393 www.gasafetywear.com

Gulf Coast Underwriters 11073 Countryway Blvd.

Tampa, FL 33626 (813) 864-4428 www.gcuins.com

H

53 Perimiter Center E., Ste. 400 Atlanta, GA 30346 (770) 804-4829 www.towtruckinsurance.com

Hankook Tire America Corp.

1450 Valley Road Wayne, New Jersey 07470 (973) 633-9000 www.hankooktire.com

Hanscom K Hal Kresser Agency

3045 Symmes Rd., Suite F Hamilton, OH 45215 (513) 942-5770 www.kresseragency.com

www.towprofessional.com

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1250 S. Grove Ave., Suite 308 Barrington, IL 60010 (847) 756-4808 www.hanscomk.com

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Tow Professional

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, 2020 BUYER S GUIDE Hazmat Responder Network (877) 356-9767 hazmatrn.com

Hedinger’s Equipment 321 S. Wilder St. Greenburg, IN 47240 (812) 663-7885 www.hedingers.com

HG2 Emergency Lighting 477 N. Semoran Blvd.

Orlando, FL 32807 (866) 468-4569 www.hg2lighting.com

Hide-A-Lift

3058 320th St. Hull, IA 51239 (800) 634-9340 www.hidealift.com

Highway Products 7905 Agate Rd. White City, OR 97503 (800) 866-5269 www.800toolbox.com

Hino Motor Sales U.S.A. 45501 12 Mile Road Novi, MI 48377 (248) 699-9300 www.hino.com

Holly’s Towing Dispatch 10 Melrose Dr. Farmington, CT 6032 (800) 730-3909 www.hollystowingdispatch.com

Hooks Towing Supply

83 C.R. 725 Wynne, AR 72396 (870) 238-4148 www.hookswreckersupplies.com

House of Wreckers

161 Industrial Rd. San Carlos, CA 94070 (650) 594-1530 www.houseofwreckers.com

Hy-Tech Recovery Equipment 3225 Reagan Dr. Fort Worth, TX 76116 (817) 560-4610 www.sneekerlift.com

I ICOM North America/ UPAS Group 54790 Grand River New Hudson, MI 48165 (248) 573-4934 www.icomnorthamerica.com

I Tow In, Inc.

335 Locust Lane Bellevue, KY 41073 (800) 979-8697 info@skatesiti.com

In The Ditch Towing Products

3195 Industrial Way Mountain Home, ID 83647 (888) 993-4824 www.intheditch.com

INA Towing Network

500 Meijer Dr., Suite 300 Florence, KY 41042 (866) 853-2125 www.inatowing.com

Industrial Netting

7681 Setzler Pkwy. N. Minneapolis, MN 55445 (800) 328-8456 www.industrialnetting.com

Insight USA

23330 Cottonwood Parkway, Suite 333 California, MD 20619 (301) 866-1990, Ext. 203 www.mds-inc.com

Insurance Auto Auctions

30 Kimball Ave, Suite 301 South Burlington, VT 05403 www.hubinternational.com

Two Westbrook Corporate Center, Suite 500 Westchester, IL 60154 (708) 492-7000 www.iaai.com

Hubcaps Unlimited

Insurance Hub

HUB International

4262 South Howell Ave. Milwaukee, WI 53207 (414) 769-0039 www.wheelcovers.com

38

1830 Water Place, Suite 105d Atlanta, GA 30339 (404) 892-2864 www.insurancehub.com

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www.towprofessional.com

Integrated Vehicles & Equipment Leasing 734 Walt Whitman Road Melville, NY 11747 (800) 551-4854 www.integratedleasing.com

Intek

152 Eagle Rock Ave. Roseland, NJ 7068 (973) 403-7788 www.intekleasing.com

International Towing & Recovery Hall of Fame & Museum

3315 Broad St. Chattanooga, TN 37408-3052 (423) 267-3132 internationaltowingmuseum.org

InternationalTruck/Navistar 4201 Winfield Road Warrenville, IL 60555-4026 (630) 753-5000 www.navistar.com

Isuzu

1400 S. Douglas Rd., Suite 100 Anaheim, CA 92806 (714) 935-9425 www.isuzu.com

J J.J. Keller

3003 Breezewood Lane Neenah, WI 54957 (920) 967-7050 www.jjkeller.com

Jeff Ingram Wrecker Sales, 1677 Daney Blvd.

Horn Lake, MS 38637 (866) 280-6761 www.wrecker-sales.com

Jerr-Dan

13224 Fountainhead Plaza Hagerstown, MD 21742 (240) 420-8781 www.jerrdan.com

K Kalyn Siebert, L.P.

1850 Executive Park Dr. N.W. Cleveland, TN 37312 (800) 400-6913, Ext. 1006 www.kalynsiebert.com

Kapnick Insurance Group 1201 Briarwood Circle Ann Arbor, MI 48108 (734) 929-6590 www.kapnick.com

Kavanaugh’s Truck Sales 1383 Belmar Dr. Louisville, KY 40213 (502) 454-4960 www.mathenytowtrucks.com

KBK Insurance Group, Inc. 1425 Sams Ave., Suite 201 Harahan, LA 70123 (504) 736-0690 www.kbkinsgroup.com

Kenworth

10630 N.E. 38th PL Kirkland, WA 98033 (425) 828- 5000 www.kenworth.com

Keystone Tape & Supply of Texas

1130 Blue Mound Road West, Suite 304 Haslet, TX 76052 (817) 439-8898 www.keystonetape.com

Kilar

2616 North Main Street Hubbard, OH 44425 (330) 534-8961 kilar.cc

Kinco Gloves

751 West 800 South Salt Lake City, UT 84104 (888) 737-0233 www.kincoworkgloves.com

Kinedyne

151 Industrial Parkway Branchburg, NJ 08876-3451 (908) 231-1800, Ext. 128 www.kinedyne.com

Kinequip, Inc.

3708A Performance Rd. Charlotte, NC 28214 (704) 392-5052 www.kinequip.com

KOLO DBS, LLC kolodbs.com

COMPANY LISTINGS L Landoll Corporation 1900 North Street Marysville, KS 66508 (785) 562-5381 www.landoll.com

LDC Insurance Services 900 W. Chandler Blvd., Suite A-8 Chandler, AZ 85225 (877) 988-1768, Ext. 1 www.ldcinsurance.com

Len Zermenos / Payne Dourm

15355 Old Lincoln Way Dalton, OH 44168 (330) 323-5165 www.lenzermenos.com

Lift-All

P.O. Box 27 Landisville, PA 17538-0027 (717) 898-6614, Ext. 1162 www.wreckerstraps.com

Lift and Tow

Lynch

Marking Pen Depot

Lodar USA

Lynch Chicago

Marr Software, LLC

7660 Molly Pitcher Highway Shippensburg, PA 17257 (717) 532-5558 www.liftandtow.com

Expressway 287 Henrietta, TX 76365 (888) 685-6327 www.lodar.com

Loganville Ford

3460 Highway 78 Loganville, GA 30052 (770) 554-9994 www.loganvilleford.com

Lube-A-Boom

8151 River Bay Drive East Indianapolis, IN 46240 (317) 501-1104 www.lubeaboom.com

Lubrication Specialties 255 Neal Ave. Mt. Gilead, OH 43338 (419) 768-2647 www.hotshotssecret.com

29000 Sharon Lane Waterford, WI 53185 (262) 514-4000 www.lynchtruckcenter.com 7335 West 100th Place Bridgeview, IL 60455 (708) 233-1112 www.lynchchicago.com

1712 Pioneer Ave, Ste. 464 Cheyenne, WY 82001 (307) 363-AUTO 2886 www.protow.com

Martens Johnson Insurance

m

6227 Executive Boulevard Rockville, MD 20852-3906 (301) 231-5447 www.mjia.com

Mach 1 Services

9504 N. Interstate 35 San Antonio, TX 78233 (210) 503-5880 www.mach1services.com

Majestic Glove 6707 Hardeson Road Everett, WA 98203 (425) 407-1200 www.majesticglove.com

www.towprofessional.com

41775 Elm St, Unit 403 Murrieta, CA 92562 (888) 396-3848 www.markingpendepot.com

Maryland Carrier & Wrecker Sales

1800 Sulphur Spring Rd. Baltimore, MD 21227 (410) 247-5700 www.mdcarrierwrecker.com

Matheny Motors

4125 1st Ave. Nitro, WV 25143 (304) 485-4418 www.mathenymotors.com

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, 2020 BUYER S GUIDE MatJack

2320 Duke St. Indianapolis, IN 46205 (317) 359-3078 www.matjack.com

McMahon Truck Centers of Columbus 1688 E. 5th Ave. Columbus, OH 43219 (614) 252-3111 www.mcmahontrucks.com

Merritt

9339 Brighton Road Henderson, CO 80640-8229 (303) 289-2286 www.merrittequipment.com

Mfr. Express

7-A Donna Drive Wood Ridge, NJ 7075 (201) 266-0910 www.mfrexpress.com

Michelin

P.O. Box 19001 Greenville, SC 29602 (864) 458-4923 www.michelintruck.com

Mike Keith insurance

Mitsubishi

P.O. Box 388 Clinton, Mo. 64375 (800) 748-7985 curtis@mkeithins.com

Moduline Cabinets

2015 Center Square Rd. Logan Township, NJ 08085 (856) 467-3965 www.mitfuso.com

20 Holland Street Brockton, MA 02301 (888) 343-4463 www.modulinecabinets.com

Mile Marker

Mobile Awareness, LLC

2121 Blount Road Pompano Beach, FL 33069 (954) 782-0604 www.milemarker.com

31200 Solon Road, Suite 1#210 Solon, OH 44139 (440) 248-5523 Ext. 205 www.mobileawareness.com

Miller Industries

Mobile Create USA

Muncie Power Products 201 East Jackson Street Muncie, IN 47305-2834 (765) 284-7721 www.munciepower.com

8503 Hill Top Dr. Chattanooga, TN 37363 (423) 238-4171 www.millerind.com

2961 W. MacArthur Blvd. #210 Santa Ana, CA 92704 (408) 933-9588 www.mcusainc.com

Minute Man Mfg.

Mobile Lifts, Inc.

NASCO Industries

6673 Pine Ridge Ct., Ste. B Jenison, MI 49429 (877) 593-6959 www.minuteman1.com

3476 Germantown Pike Collegeville, PA 19426 (610) 489-1900 www.mobilelifts.com

3 N.E. 21st Street Washington, IN 47510 (800) 767-4288 www.nascoinc.com

Miti Co. Mfg.

Mobile Relay Associates

Nation Safe Drivers

3183 Hall Ave. Grand Junction, CO 81504 (970) 243-9500 www.mitico.com

n

800 Yamato Road, Ste. 100 Boca Raton, FL 33431 (800) 338-2680 www.nsdmc.com

15330 Vermont Ave. Paramount, CA 90723 (323) 636-5202 www.nexedge-mra.com

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40

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VA

KY TN

AZ

ADD123.com 833-5ADD123 (833-523-3123) www.towprofessional.com

NJ MD

OH

CO

CA

RI

PA

IA

NE

NV

MA CT

DE Washington, DC

COMPANY LISTINGS National Automobile Club 373 Vintage Park Dr., Ste. E Foster City, CA 94404 (650) 294-7000 www.nacroadservice.com

National Insurance Brokerage of NY 175 Oval Dr. Islandia, NY 11749 (631) 273-4242 www.nibony.com

National Interstate 3250 Interstate Drive Richfield, OH 44286 (800) 929-1500 www.natl.com

National Motor Club

130 E. John Carpenter Hwy. Irving, TX 75062-2708 (469) 524-5122 www.nmc.com

National Traffic Signs, Inc. 14521 60th Street N. Clearwater, FL 33760 (727) 446-7983 www.ntsigns.com

NationWide Towing & Recovery Group, LLC 1115A Falconcrest Ct. Nixa, MO 65714 (417) 595-0712 www.ntrg4u.com ntrg4u.com

NBB Controls, Inc. 5909 School Ave. Richmond, VA 23228 (804) 262-4846 www.nbbcontrols.de

New England Truckmaster

16 Bernhard Rd. North Haven, CT 06473 (203) 772-1217 www.netruckmaster.com

New Pig

One Pork Ave. Tipton, PA 16684 (800) HOT-HOGS (468-4647) www.newpig.com/us/

Next Generation Tool Co. 330 Carter Rd. Mims, FL 32754 (800) 874-5625 www.nextgentool.com

o Ohio Power Systems

Nite Beams

807 E. Findlay St. Carey, OH 43316 (419) 294-4985 www.ohiopowersys.com

4715 Norfolk Circle Portage, MI 49024 (248) 705-8784 www.nitebeams.com

North American Bancard 303 5th Ave, Suite 407 NY, NY 10016 (866) 481-4604 www.nynab.com

Olson & Company 3 Oxford Ct. Suffern, NY 10901 (845) 357-0829 www.axlecap.net

Omadi, Inc.

NRC Industries

2430 Principale St-Paul d’Abbotsford, QC J0E 1A0 (450) 379-5796 www.nrc-industries.com

3451 Triumph Blvd. Ste. 650 Lehi, Utah, 84043 (801) 762-6658 www.omadi.com

Nussbaum Wreckers

3660 Center Road #313 Brunswick, OH 44212 (330) 220-8111 www.onscenesolutions.com

State Route 17 Hasbrouck Heights, NJ 7604 (800) 922-1122 www.nussbaumequipment.com

www.towprofessional.com

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OnScene Solutions

Volume 9 • Issue 5

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Tow Professional

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, 2020 BUYER S GUIDE O’ Reilly Auto Parts

233 S. Patterson Ave. Springfield, MO 65802 http://locations.oreillyauto.com/al/ saraland

p Pacific General Life Insurance Agency 210 Quail Ridge Drive Westmont, IL 60599 (630) 515-0090 www.towtruckinsuranceusa.com

Pana-Pacific

838 N. Laverne Ave. Fresno, CA 93727 (800) 726-2636 www.panapacific.com

Panasonic Corporation of North America One Panasonic Way 1H-5 Secaucus, NJ 7094 (201) 392-4193 www.panasonic.com

Panor Corp (Maxxima) 125 Cabot Court Hauppauge, NY 11788 (631) 434-1200, Ext. 200 www.maxxima.com

Peak GPS

256 Eastview Lane Ringgold, CA 30736 (850) 460-4718 www.peakgps.com

Pelican Rope

4001 W. Carriage Dr. Santa Ana, CA 92704 (714) 545-0116, Ext. 5 www.pelicanrope.com

Pierce Auto Sales

549 U.S. HWY 287 S. Henrietta, TX 76365 (800) 658-6301 www.piercesales.com

Pillow Protection Corp.

(Pan Pillow)

Pro View Systems, Inc. 118 N Peter Road, #348 Knoxville, TN 37923 (865) 769-6540 www.proviewsystemsgps.com

PIP

Professional Dispatch Services, Inc.

2 Re: Recovery Billing FP ad 6 Computer Drive East Albany, NY 12205 (518) 595-1539 www.pipusa.com

Pinnacle

800 Point Vista Dr., Suite 532 Hickory Creek, TX 75065 (940) 321-8204 www.viewpinnacle.com

Pneu-Tek Tire Tools

505 24th St. Alamogordo, NM 88310 (575) 430-2236 www.pneu-tek-unlimited.com

PolyBilt

1821 N.W. 57 Street Ocala, FL 34475 (800) 864-3817 www.polybilt.com

Power Arc

7556 Watson Rd. Shrewsbury, MO 63119-3914 (314) 968-1115 www.powerarc.net

Permco Hydraulics

P.O. Box 2068 Streetsboro, OH 44241 (800) 626-2801 www.permco.com

705 North Service Rd. Saint Clair, MO 63077 (800) 660-7312 www.i44truckcenter.com

Peterbuilt

Powerhouse Industries

2605 River Road Piedmont, SC 29673 (864) 269-7202 www.thepetestore.com

P.O. Box 8 Eastport, NY 11941 (631) 325-5555 www.jiffyjump.com

Phoenix USA, Inc.

Prime Industries

42

303 W. Madison Street, Ste. 2075 Chicago, IL 60606 (800) 257-5590 www.primeis.com

9815-149th St. Edmonton, AB T5P 1K5 (780) 908-9560 www.panpillow.com

Powerbilt Wreckers / I-44 Truck Center

51 W. Borden Street Cookeville, TN 38503 (931) 526-6128, Ext. 2226 www.phoenixusa.com

Prime Insurance Company

525 Central Drive Virginia, VA 23454 (800) 446-1144 www.prime-industries.com

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www.towprofessional.com

901 S.E. Oak St. Portland, OR 97214 (866) 382-7374 www.prodispatchservice.com

Q Quality Craft Tools 8994 S.R. 73 Hillsboro, OH 45133 (937) 393-4954 www.qct.20m.com

Quest Towing Services 106 West Tolles Drive St. Johns, MI 48879 (888) 295-2584 www.questsoftware.com

R

Progressive Commercial Insurance

RAM Mounting Systems

Progressive Platforms

RAM Trucks/Chrysler Group, LLC

747 Alpha Dr. Highland Heights, OH 441 (440) 461-5000 www.progressivecommercial.com 60 Island St. Lawrence, MA 1840 (877) 304-4347 www.progressiveplatforms.com

Prolift, LLC

1379 Cross Street Fort Oglethorpe, GA 30742 (850) 865-0119 www.proliftbags.com

Pro-Vision

P.O. Box 8821 Kentwood, MI 49518 (616) 583-1520 www.provsnusa.com

PSE Amber

10986 North Warson Rd. St. Louis, MO 63114-2029 (314) 426-2700, Ext. 1251 www.code3pse.com

Purpose Wrecker

1732 Prospect Road Wentzville, MO 63385 (636) 639-9700 www.purposewrecker.com

PWOF

4718 Edgewater Dr. Orlando, FL 32804 (407) 402-1040 www.pwof.org

8410 Dallas Ave S. Seattle, WA 98108 (206) 763-8361 www.rammount.com

1000 Chrysler Dr. Auburn Hills, MI 48326 www.chryslergroupllc.com

Ramsey Winch

4707 N. Mingo Rd. Tulsa, OK 74117 (918) 234-2130 www.ramseyindustries.com

Ranger SST

34194 Aurora Rd. #274 Cleveland, OH 44139 (440) 498-1495 www.rangersst.com

R.A Storelee Insurance Agency, Inc. (RAS) 321 First Street, Suite, 201 Benicia, California 94510 (707) 745-3321 www.towinginsurance.com

Ratler Mfg.

41 Granger Ave. Scarborough, ON M1L 3K9 (416) 285-1876 www.ratler.com

RC Industries

P.O. Box 1555 Elkhart, IN 46515 (574) 295-6641, Ext. 101 www.rctoolbox.com

COMPANY LISTINGS Real Power

8401 Northwest Blvd.

Indianapolis, IN 46278 (877) 670-7325, Ext.368 www.realacpower.com

Real Wheels Corp/ GS Marketing Corp.

3940 Tannahill Drive Gurnee, IL 60031 (800) 982-1180 www.realwheels.com

Recovery Billing Unlimited

42 Quanapoag Road E. Freetown, MA 2727 (508) 763-5474 www.recoverybillingunlimited.com

Recovery First Insurance P.O. Box 3142 Tulsa, OK 74101-3142 (918) 764-1656 www.recoveryfirst.com

Recovery Specialist Insurance Group P.O. Box 2707 Manassas, VA 20108 (703) 365-0199 www.rsig.com

Reelcraft

2842 E. Business Hwy. 30 Columbia City, IN 46725 (260) 248-8188 www.reelcraft.com

Regional International of WNY, LLC. 2425 Walden Ave. Buffalo, NY 14225 (800) 836-0409 www.regionalinternational.com

Rick’s Truck & Equipment 920 W. Lima St. Kenton, OH 43326 (800) 639-4537 www.ricksrollbacks.com

Rick’s Truck Center

260 New Lancaster Rd. Leominster, MA 1453 (978) 534-0120 www.rickystow.com

RMP Powertrain Solutions 9040 Burrough Dover Lane Pennsauken, NJ 08110 (800) 257-7418 www.powertrainsolutions.com

Road America

7300 Corporate Center Drive 6th Floor Miami, FL 33126 (305) 392-4327 www.road-america.com

Robertson Ryan & Associates

5148 Elmore Rd. Ste. 3 Memphis, TN 38134 www.robertsonryan.com

Road Gear

Rockin Feet by Unique 4 U

P.O. Box 1202 Russellville, AL 35654 (256) 331-9340 www.road-gear.com

6130 W. Flamigo Rd. PMB #460 Las Vegas, NV 89103 (504) 427-2728 www.rockinfeet.com

Road mate DVR

ROI Protective Tapes

www.roadmatedvr.com

Roadside Safety

1170 Center Dr. Suites A & B City of Industry, CA 91789 (909) 468-1393 www.roadsidesafety.net

Robert Young’s Trucks

210 Carver Ave. N.E. Roanoke, VA 24012 (540) 982-3809 www.robertyoungtrucks.com

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805 Ward Dr. Northampton, PA 18067 (610) 564-7135 www.roiprotectivetape.com

R-O-M Corp

6800 East 163rd St. Belton, MO 64012-5463 (800) 827-3692 www.romcorp.com

Rontan Signals

7859 NW 46th Street, Unit 5B Miami, FL 33166 (305) 599-2974 www.rontan.com

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, 2020 BUYER S GUIDE R. P. Recovery Consulting Services/Sonetics 7555 East Dead Creek Rd. Baldwinsville, NY 13027 (315) 730-6566 www.rprecoveryconsulting.com

RPM Equipment & Wrecker Capital

13317 Chrisman Road Houston, TX 77039 (281) 590-1494 www.rpmwreckersandtowtrucks.com

RSIG

9381 Forestwood Lane Manassas, VA 20110 (703) 365-0199 www.rsig.com

Ruggedtow.com 778 Pittsburg Rd Butler, PA 16002 (724) 586-2900 www.ruggedtow.com

Rush Towing Systems

8810 IH-10 San Antonio, TX 78219 (210) 835-2239 www.rushtowingsystems.com

RV Wheel

4037 Phelan Rd, # A133 Phelan, CA 92371 (800) 215-8007 www.rvwheel.com

S S&J Mfg.

P.O. Box 564 Cuba, MO 65453 (573) 885-4460 www.sjmetalmfg.com

Safety Vision, LLC

6100 W. Sam Houston Pkwy. N. Houston, TX 77041-5113 (800) 880-8855 www.safetyvision.com

Safetyline, Inc.

176 Shannon Lane Priest River, ID 83856 (208) 448-4000, Ext. 105 www.safetyline.com

Sam Winer Motors, Inc. 3417 East Waterloo Road Akron, OH 44312 (877) 379-4624 www.samwinermotors.com

44

Santander

3 Huntington Quad – Ste. 101N Melville, NY 11747 (631) 531-0630 www.santanderbank.com

Santiam Enterprises, Inc. 611 Main St. Lyons, OR 97358 (503) 859-2793 www.santiam.info

Schaeffer Manufacturing Co. 102 Barton Street St. Louis, MO 63104 (314) 865-4100 www.schaefferoil.com

Sefac

23 Fontana Lane, Suite 110 Baltimore, MD 21237 (443) 730-1025, Ext. 102 www.sefac.com

Sensata Dimensions

4467 White Bear Parkway St Paul, MN 55110 (727) 253-4536 www.sensata.com

Service Station Computer Systems/SSCS 650 Work St. # A Salinas, CA 93901-5013 (800) 972-7727, Ext 4721 www.sscsinc.com

Shield Solutions, LLC W. 1737 Washington Rd Oconomowoc, WI 53066 (920)-474-7502 www.shieldsolutionsllc.com

Slick Top Solutions, LLC

8800 Rhode Island Ave. College Park, MD 20740-4114 (301) 943-8903 www.slicktopsolutions.com

Sneed Robinson and Gerber, Inc. P.O. Box 34698 Bartlett, TN 38134 (901) 372-4580 www.sneedinsurance.com

SoundOff Signal

3900 Central Parkway Hudsonville, MI 49426 (800)-338-7337 www.soundoffsignal.com

Southern Tow Expo and Beach Bash www.southerntowexpo.com

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Southern Linc

5555 Glenridge Connector #500 Atlanta, GA 30342 (800) 818-LINC (5462) www.southernlinc.com

Specialty Vehicle & Equipment Funding

538 Broadhollow Rd, Suite 221 Melville, NY 11747 (631) 753-6611 www.specialtyvehiclefunding.com

Speedway Wrecker & Trailer Sales

2564 Groveport Rd. Columbus, OH 43207 (877) 780-6972 www.speedwaywreckersales.com

Spill King

130 Juno St, Suite 1 Jupiter, FL 33458 www.spillking.com

Spill Tackle/ Tackle Technologies

5244 A Ave. Long Beach, MS 39560 (228) 206-1449 www.spilltackle.com

Star

455 Rochester Street Avon, NY 14414 (585) 226-9787 www.star1889.com

Starlight Lighting Systems 1409 N. Camden Cir. Savannah, GA 31406 (855) 335-8333 https://starlightlighting.ca/?sscid=61k3_m4cff

Steck Mfg.

1115 S. Broadway Dayton, OH 45417 (800) 227-8325 www.steckmfg.com

Sterling National Bank Corporate Offices

400 Rella Blvd Montebello, NY 10901 USA 845-369-8040 and 21 Scarsdale Road Yonkers, NY 10707 USA 914-961-6100 www.snb.com

Stertil Koni

200 Log Canoe Circle Stevensville, MD 21666 (800) 336-6637 www.stertil-koni.com

Stren Flex

6295 McDonough Drive Norcross, GA 30093 (877) 787-3635 www.stren-flex.com

Strobes-R-Us

820 South Dixie Hwy. West Pompano Beach, FL 33060 (954) 946-9955 www.strobes-r-us.com/index.asp

Summit Truck Equipment 1251 Century Ave. Kansas City, MO 64120 (303) 301-7457 www.summittow.com

Super Springs

5055 6th Street Carpinteria, CA 93013 (800) 898-0705 www.supersprings.com

Superior Receipt Book Company 215 South Clark P.O. Box 326 Centreville, MI. 49032 (800) 624-2887 www.receipts.com

Superwinch, LLC 359 Lake Road Dayville, CT 6241 (860) 928-7787 www.superwinch.com

sureFleet

P.O. Box 2349 Keller, TX 76244 (877) 401-2345 www.surefleet.com

Swoop

2237 Leavenworth Street San Francisco, CA. 94133 (314) 537-4728 www.Joinswoop.com

T Tackle Technologies, LLC 5244 A Avenue Long Beach, MS 39560 (228) 206-1449 www.tackletechnologies.com

COMPANY LISTINGS Talbert Manufacturing, Inc. 1628 W. State Road 114 Rensselaer, IN 47978 (800) 348-5232 www.talbertmfg.com

TCF Equipment Finance 11100 Wayzata Blvd, Suite 801 Minnetonka, MN 55305 (800) 442-7811, Ext. 7415 www.tcfef.com

TecNiq Led Lighting 613 Davy Lane Wilmington, IL 60481 (815) 476-9255 www.tecniqinc.com

Teletrac

7391 Lincoln Way Garden Grove, CA 92841 (817) 261-5756, Ext. 1448 www.teletrac.net

Tennessee Tow Show

www.tennesseetowshow.com

Texas Hydraulics 3410 Range Rd. Temple, TX 76504 (254) 778-4701 www.texashyd.com

The Crosby Group

P.O. Box 3128 Tulsa, OK 74101-3128 (918) 834-4611 www.thecrosbygroup.com

The Insurance Professionals

9343 East Bahia Drive Scottsdale, AZ 85260-1559 (480) 991-3600

The Tool People

1255 La Quinta Dr., Suite 200 Orlando, FL 32809 (407) 674-8775

Tiger Tool

34434 McConnell Road, Unit 160 Abbotsford, BC V2S 7P1 (800) 661-4661, Ext.22 www.tigertool.com

Tipton Sales & Parts 2384 Petersburg Rd. Hebron, KY 41048 (859) 689-4888 www.tiptonsap.com

TJR Equipment & Controls (630) 241-9595 www.tjrec.com

Tomar Electronics / Lighting

2100 W. Obispo Avenue Gilbert, AZ 85233 (480) 497-4400 www.tomar.com

ToolTopia

4508 Oak Fair Blvd, Suite 230 Tampa, FL 33610 (800) 794-6793, Ext. 112 www.tooltopia.com

TOPS by towXchange P.O. Box 5695 Chattanooga, TN 37406 (866) 800-8677 www.towexchange.net

Tow411

3131 S. 2nd St., Ste. 411 Louisville, KY 40208 (502) 376-3071 www.tow411.com

Towing & Recovery Association of America, Inc. (TRAA) 700 12th N.W., Suite 700 Washington, DC 20005 (888) 392-9300 www.traaonline.com

Towing and Recovery Association of Ohio (TRAO) 1339 US Hwy. 50 Milford, OH 45150 (513) 791-3555 www.trao.org

TowLot.com

10331 Ash Dr. Overland Park, KS 66207 (866) 263-8611 www.towlot.com

Towmaster Trailers 61381 US Hwy. 12 Litchfield, MN 55355 (320) 693-7900 www.towmaster.com

TowMate

15704 E. Hwy. 12 Rogers, AR 72756 (800) 680-4455 www.towmate.com

Towing Payment Solutions

650 New Ludlow Rd. South Hadley, MA 01075 (877) 532-5155 www.towingpaymentsolutions.com

Towing.com

towPartners

P.O. Box 2349 Keller, TX 76244 (877) 401-2345 www.towpartners.com

Tow Ramps (Brute Industries)

12 W. Benson St. Cincinnati, OH 45215 (877) 444-6339 www.towing.com

2003 23rd Ave. North, Suite A Escanaba, MI 49829 (906) 786-0585 www.raceramps.com

Tow Dawg Software P.O. Box 221630 New Hall, CT 91322 (888) 486-9329 www.towdawg.com

Tow Mart 8029 Pittsburg Ave. NW North Canton, OH 44720 (877) 343 5648 https://towmart.com

Tow Signs 32430 N.E. 120th St. Duvall, WA 98019 (800) 800-9470 www.towsigns.com

Tow Trucks & Trailers 1420 W. Troy Indianapolis, IN 46225 (317) 786-8765 dan@towtrucksandtrailers.com

Towbook Management Software 1161 S. Carney Drive St. Clair, MI 48079 (888) 884-9598 www.towbook.com

www.towprofessional.com

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, 2020 BUYER S GUIDE towSearch

P.O. Box 2349 Keller, TX 76244 (817) 337-8111 www.towsearch.com

TowTrax.com

5000 Eldorado Pkwy.

Frisco, TX 75033 (469) 774-0340 dan@danmessina.com

Towtruckinsurance.com 53 Perimeter Center E. Aluna, GA 30346 (770) 804-4829 www.towtruckinsurance.com

Track What Matters

2652 FM 407, Suite 215 Argyle, TX 76226 (817) 430-9201 www.trackwhatmatters.com

Tracker Management Systems

4600 Rockside Road, Ste. 205 Cleveland, OH 44131 (800) 445-2438 www.trackermanagement.com

TRAIL-EZE Trailers P.O. Box 1188 Mitchell, SD 57301 (800) 232-5682 www.traileze.com

Transportation Information Systems, Inc.

5435 Cahuenga Blvd., Suite D North Hollywood, CA 91601 (818) 563-2839 www.tisfleet.com

TRAO-Ohio Tow Show www.trao.org

Travis Barlow Insurance 1002 West Highway 80 Pooler, GA 31322 (800) 537-7152 www.travisbarlow.com

Traxxis GPS Solutions 945 N.E. 118th St. Miami, FL 33161 (888) 447-7059, Ext. 102 www.traxxisgps.com

Triple K Industries

47219 W. Schweigers Cir., Ste. #3 Sioux Falls, SD 57107 (800) 624-2892, Ext. 3 www.triplekindustries.com

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Tru-Balance Wheel Centering Products 671 Academy Ct., Unit A Windsor, CO 80550 (970) 686-5716 www.tru-bal.com

TruckMax 6000 N.W. 77th Court Miami, FL 33166 (305) 720-2579 www.truckmax.com

TT Telematics USA Inc.

100 Summit Drive, Burlington, MA 01803 (866) 224-9451 https://www.webfleet.com/en_us/ webfleet/fleet-management/

Tulsa Winch/ TWG 11135 S. James Ave. Jenks, OK 74037 (918) 298-8300 www.dovertwg.com

Twin Cities Wrecker Sales 1301 Jackson Street St. Paul, MN 55117 (651) 488-4210 www.tcwreckersales.com

Twin State Equipment 4495 Copper Sage Street Las Vegas, NV 89115 (702) 269-1471, Ext. 203 www.twinstateequipment.com

U Unifirst 68 Jonspin Road Wilmington, MA 1887 (978) 658-8888 www.unifirst.com

United Plastic Fabricating, Inc. 165 Flagship Dr. North Andover, MA 1845 (800) 638-8265 www.unitedplastic.com

United Recyclers Group 5353 Williams Blvd., Ste. 105 Georgetown, TX 78633 (303) 367-4391 www.u-r-g.com

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USAC/MD

3410 Midcourt Rd. Suite 215 Carrollton, TX 75006 (866) 688-2520 www.usacmd.com

US Cargo Control

202 Blue Creek Drive Urbana, IA 52345 (319) 443-3106 www.uscargocontrol.com

USFleet Tracking

2912 NW 156th Street Edmond, OK 73013 (405) 749-1105 www.usft.com

v Vehiclepath (A Division of Spireon, Inc.)

17600 Gillette Ave., Ste. 100 Irvine, CA 92614 (877) 299-6544 (Press 4 for Sales) www.vehiclepath.com

Velvac

2405 S. Calhoun Rd New Berlin, WI 53151 (262) 786-0700 www.velvac.com

Verizon Network Fleet

6363 Greenwich Dr., Ste. 200 San Diego, CA 92122 (866) 869-1353 www.networkfleet.com

Viair

W Warn Industries

12900 S.E. Capps Road Clackamas, OR 97015 (503) 722-1200 www.warn.com

Waters Truck and Tractor P.O. Box 831 Columbus, MS 39703 (662) 328-1575 www.waterstruck.com

Weather Guard

420 East Terra Cotta Avenue Crystal Lake, IL 60014 (815) 459-6020 www.weatherguard.com

We Buy Key Fobs

10306 Ellison Cir. Omaha, NE 68134 (402) 964-2441 webuyandsellkeyfobs.com

Web Rigging Supply, Inc. 27966 Commercial Ave. Lake Barrington, IL 60010 (847) 304-4550 www.webriggingsupply.com

Weiss Insurance

683 Trade Center Blvd.

Chesterfield, MO 63005 (636) 534-7226 www.weiss-ins.com

Wes Wilburn Consulting

15 Edelman Irvine, CA 92618 (949) 585-0011 www.viaircorp.com

P.O. Box 007 Wade, NC 37051 (910) 486-8928 www.americantowingandrecoveryinstitute.org

VIP Tow Dispatch

West End Service, Inc.

P.O. Box 626 Framingham, MA 1702 (866) 462-4475 www.viptowdispatch.com

VTS Systems

14935 Dunwoody Bend, Suite 100 Cyprus, TX 77429 (281) 373-3072 www.vts-systems.com

Vulcan Brands

14300 Schaefer Hwy. Detroit, MI 48227 (313) 935-3013, Ext. 214 www.vulcanbrands.com

8600 Fredrick Rd. Ellicott City, MD 21043 (410) 465-4455 www.westendservice.com

Western Star

2477 Deerfield Dr. Fort Mill, SC 29715 (803) 578-3553 www.www.westernstartrucks.com

Wheel Centering Products/Stengel Bros., Inc. 1105 Sumner Ave. Whitehall, PA 18052 (888) 433-3149 www.stengelbros.net

COMPANY LISTINGS Whelen Engineering Co. 51 Winthrop Road Chester, CT 06412-0684 (860) 526-9504, Ext. 2229 www.whelen.com

Wichert Insurance 400 N. Memorial Dr. Lancaster, OH 43130 (740) 654-0532 www.wichert.com

Will-Burt Company 169 S. Main St. Orrville, OH 44667 (330) 684-4024 www.nightscan.com

Winches, Inc.

804 South 12th Street Broken Arrow, OK 74012 (918) 893-3700 www.winchesinc.com

Windshield Cam

303 Pinewind Close N.E. Calgary, AB T1Y 2H5 (403) 616-6610 www.windshieldcam.com

Wrecker Rentals 940 Dailey Mill Rd. McDonough, GA 30253 (770) 898-1200 rentawrecker.com

x XINSURANCE 8722 S. Harrison St. Sandy, UT 84070 (877) 452-6910 www.XINSURANCE.com

y Yale Cordage 77 Industrial Park Road Saco, ME 4072 (207) 282-3396, Ext. 23 www.yalecordage.com

z

Zone Defense, LLC

1700 66th Street North, Suite 300 St. Petersburg, FL 33710 (866) 672-1212, Ext. 727 www.zonedefensetruck.com

Zacklift

1102 E. 1st Street Cle Elum, WA 98922 (509) 674-4426 www.zacklift.com

Zurich

Zellner Insurance Agency, Inc.

4449 Easton Way Columbus, OH 43219 (877) 225-5276 www.zurichna.com

4114 Sunbeam Rd. #101 Jacksonville, FL 32257 (904) 356-1492 www.zellnerinsurance.com

Zendex Tool Corporation 4 Larson Drive Danbury, CT 6810 (203) 778-0400 www.zendextool.com

Zip’s Truck Company

316 W. Milwaukee Street New Hampton, IA 50659 (641) 394-3166, Ext. 225 www.zips.com

Wireless Links

1050 Wall Street, Suite 202 Lyndhurst, NY 7071 (201) 531-5906 www.wlius.com

WorkSafe USA, Inc. 326 Hopple Hills Dr. Springfield, IL 62707 (217) 487-7045 www.no-jack.com

Worldwide Equipment Sales 601 Walnut Ct. Rockdale, IL 60436 (815) 725-4400 www.newtowtrucks.com

Wrecker Supply USA/ Wiscolift, Inc. 6396 Specialty Drive Greenville, WI 54942 (877) 670-3130 www.wreckersupplyusa.com

WreckMaster

P.O. Box 473 Lewiston, NY 14092 (800) 267-2266 www.wreckmaster.com www.towprofessional.com

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, 2020 BUYER S GUIDE ADD-ON WHEEL LIFTS Detroit Wrecker Sales Dynamic Hide-A-Lift Hy-Tech Recovery Equipment Lift and Tow Minute Man Mfg. T&L Lift Equipment ___________________________ AIR BAGS B/A Products Jerr-Dan MatJack Pillow Protection Corp.

(Pan Pillow) ___________________________ AUTO AUCTIONS Car-Part.com Copart Insurance Auto Auctions TowLot.com ___________________________ BATTERIES EnrSys Exide Technologies ___________________________ BODY MANUFACTURERS Able Weldbuilt Industries, Inc. Amerideck B&B Industries Custom Built Danco Products Dangelo’s Custom Built Detroit Wrecker Sales Direct Equipment Dual-Tech Dynamic Jerr-Dan Kilar Miller Industries NRC Industries PolyBilt Powerbilt Wreckers Ratler Mfg. Smyrna Truck and Cargo United Plastic Fabricating Weather Guard Zacklift ___________________________

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CARGO CONTROL all-Grip American Eagle Accessories AW Direct BA Products Bailey’s Towing Best Tools USA BOLT Lock Boxes 4 U/Crash Film Bulldog Towing Products Columbus McKinnon Detroit Wrecker Sales Diversified Products D.O.T. Tie Down & Lifting Equipment Driveline Buddy, LLC Durabilt East Penn Truck Equipment Flash Equipment Hooks Towing Supply In The Ditch Towing Industrial Netting J.J. Keller Kendall Products (Dri-Dek) Kinedyne Lift- All Mfr. Express Rick’s Truck Center Robert Young’s Trucks Ruggedtow.com S&J Mfg. Stren Flex The Crosby Group US Cargo Control Vulcan Brands Web Rigging Supply, Inc. Winches, Inc. Worldwide Equipment Sales Yale Cordage ___________________________ CHASSIS MANUFACTURER Detroit Wrecker Sales Ford Motor Company Freightliner Trucks Hino International Truck/Navistar Isuzu Kenworth Mitsubishi Peterbuilt

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RAM Trucks/Chrysler Group Western Star ___________________________

COMMUNICATIONS Eartec Mobiel Create USA Pro View Systems, Inc. Ranger SST R. P. Recovery Consulting Services/Sonetics Southern Communications Services, Inc. / SouthernLinc ___________________________ COMPRESSED AIR PRODUCTS Boss Industries, Inc. Dan-Am Air Viair ___________________________ COMPUTER MOUNTS Gamber Johnson RAM Mounting Systems ___________________________ CREDIT CARD PROCESSING North American Bancard Towing Payment Solutions (Xpress-pay) ___________________________ DAMAGED VEHICLE MOVEMENT SYSTEM BA Products Bailey’s Towing Best Tools USA Collins Mfg. Corp.

Custer Products, Ltd. Diversified Products East Penn Truck Equipment Hooks Towing Supply I Tow In, Inc. In The Ditch Towing Products MatJack Robert Young’s Trucks Steck Mfg. WorkSafe USA, Inc. Worldwide Equipment Sales Zendex Tool Corporation ___________________________ DISPATCH SERVICE Holly’s Message Service KOLO DBS, LLC

National Automobile Club Professional Dispatch Services Service Station Computer Systems/SSCS Swoop VIP Tow Dispatch ___________________________

DISTRIBUTOR Akins Ford All American Auto Group / Jerr-Dan American Enterprises Atlanta Wrecker Sales, Inc. Atlantic Emergency Solutions Austin Hinds Motors, Inc. Auto Equipment, Inc. Bailey’s Towing Best Tools USA Buyers Products Company Chevron Commercial Coker Equipment Columbus Truck/Marietta Mack Crouch Wrecker & Equipment Sales Deep South Wreckers Detroit Wrecker Sales DG Towing Equipment Don Jackson Commercial Dynamic East Coast Truck & Trailer East Penn Truck Equipment Eastern Wrecker Equipment Sales and Service Fallsway Equipment Co. Fitzgerald Wrecker Sales Flash Equipment Fleet Sales West Florida Wrecker Sales Ginn Commercial Glenn’s Auto Parts Golden West Hale Trailer Brake & Wheel Hedinger’s Tow Equipment Hooks Towing Supply House of Wreckers Jeff Ingram Wrecker Sales, Inc. Kavanaugh’s Truck Sales Len Zermenos / Payne Dourm Loganville Ford Lynch

CATEGORIES LISTINGS Lynch Chicago Maryland Carrier & Wrecker Sales Matheny Motors McMahon Truck Centers of Columbus Mobile Lifts, Inc. New England Truckmaster Nussbaum Wreckers Nussbaum Wreckers & Rollbacks Purpose Wrecker Regional International of WNY, LLC Rick’s Truck Center RPM Equipment & Wrecker Capital Rush Towing Systems Santiam Enterprises, Inc. Speedway Wrecker & Trailer Sales Summit Truck Equipment Super Springs Tipton Sales & Parts, Inc. Tow Mart Tow Trucks & Trailers TruckMax Twin Cities Wrecker Sales Twin State Equipment Waters Truck and Tractor WeldBuilt Industries West End Service, Inc. Winches, Inc. Worldwide Equipment Sales Zip’s Truck Company ___________________________

___________________________

GPS/FLEET TRACKING Beacon Software BudgetGPS FleetMatics GPS Insight Mobile Create USA Pro View Systems, Inc. Progressive Platforms Ranger SST Southern Communications Services, Inc. / SouthernLinc TomTom Track What Matters Transportation Information Systems, Inc. Traxxis GPS Solutions Vehiclepath (A Division of Spireon, Inc.) Verizon Network Fleet ___________________________

HYDRAULICS & CONTROLS CW Mill Equipment DewEze Mfg./Harper Industries Lodar USA Muncie Power Products Ohio Power Systems Permco Hydraulics Texas Hydraulics TJR Equipment & Controls Winches, Inc. ___________________________ INSURANCE Aldridge Insurance ATIG Austin Insurance, Inc. Best Insurance Bowers Group Centerpointe Insurance Chase Insurance Agency Chester Point Programs Consumers Insurance Der Manouel Insurance Group

Geico Gessel Insurance Agency Gulf Coast Underwriters Hal Kresser Agency Hamby & Aloisio Insurance HUB International Insurance Hub Kapnick KBK Insurance Group, Inc. LDC Insurance Services Martens Johnson Insurance National Insurance Brokerage of NY National Interstate Pacific General Insurance Agency Prime Insurance Company Progressive Commercial Insurance Recovery First Insurance Recovery Specialist Insurance RSIG Sneed Robinson and Gerber The Insurance Professionals

FINANCE & LEASING Advance Capital Group Advantage Funding Alliance Funding Group Beacon Funding Channel Islands Leasing and Loan Creditors Specialty Service, Inc. Integrated Vehicles & Equipment Leasing Intek Regional International of WNY, LLC Santander Specialty Vehicle & Equipment Funding TCF Equipment Finance www.towprofessional.com

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, 2020 BUYER S GUIDE Towtruckinsurance.com Travis Barlow Insurance Weiss Insurance Wichert Insurance XINSURANCE Zellner Insurance Agency, Inc. Zurich ___________________________

JUMP STARTERS Associated Equipment AW Direct BA Products Clore Automotive Flash Equipment Goodall Powerhouse Industries Roadside Safety ___________________________ LIFTS/MOTORCYCLE VEHICLE/WHEEL Amerideck Condor Lift Hide-A-Lift Hy-Tech Recovery Equipment Lift and Tow Minute Man Mfg. Sefac Stertil Koni Triple K Industries Winches, Inc. ___________________________ LIGHTING & ACCESSORIES all-Grip American Truck Technology Atlas Flasher & Supply Co. Atomic Led, Inc. Austin Hinds Motors, Inc. AW Direct BA Products Bailey’s Towing Buyers Products Company Code 3 / PSE Amber Commercial Safety Services Custer Products, Ltd. Detroit Wrecker Sales Dynamic Mfg. East Penn Truck Equipment Federal Signal Flash Equipment Fleet Sales West 50

General Mfg. (Saftlite) Golden West Go-Light Inc. HG2 Jeff Ingram Wrecker Sales, Inc. Kinequip, Inc. Maryland Carrier & Wrecker Sales Minute Man Mfg. New England Truckmaster Phoenix USA, Inc. Power Arc Pro-Vision PSE Amber Regional International of WNY Rick’s Truck & Equipment Roadside Safety Robert Young’s Trucks R-O-M Corp Rontan Signals Ruggedtow.com Santiam Enterprises, Inc. SoundOff Signal Star Starlight Lighting Systems Strobes-R-Us TecNiq LED Lighting The Tool People Tomar Tow Mart TowMate Whelen Engineering Co. Will-Burt Company Worldwide Equipment Sales ___________________________

LOCK-OUT EQUIPMENT Access Tools and Equipment all-Grip AutoLock Solutions AW Direct BA Products Bailey’s Towing Best Tools USA Detroit Wrecker Sales East Penn Truck Equipment Flash Equipment Hooks Towing Supply Next Generation Tool Company Rick’s Truck & Equipment Robert Young’s Trucks

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Santiam Enterprises, Inc. Steck Mfg. The Tool People Worldwide Equipment Sales ___________________________

LUBRICANTS A.M. Best Amsoil Synthetics AW Direct Bailey’s Towing Chevron D&J Diversified, LLC Detroit Wrecker Sales Evans Cooling Gaither Tool Lube-A-Boom Lubrication Specialties Olson & Company Regional International of WNY Robert Young’s Trucks Schaeffer Manufacturing Co. ___________________________ MOTOR CLUBS AAA Agero Allstate Roadside Services FleetNet America Mach 1 Services Nation Safe Drivers National Automobile Club National Motor Club Pinnacle Quest Roadside Services Road America United States Auto Club ___________________________ POLISHING/ CLEANING & SUPPLIES Blingmaster, Inc. Busch Enterprises Flitz Intl, Ltd. Shield Solutions ___________________________ PROTECTIVE CLOTHING American Safety & Supply AW Direct Badger Glove and Safety Bailey’s Towing Clipsavers Detroit Wrecker Sales

Flash Equipment Gulf Atlantic Supply Keystone Tape & Supply of Texas Kinco Gloves Majestic Glove NASCO Industries New Pig PIP Rick’s Truck & Equipment Roadside Safety Robert Young’s Trucks Safetyline, Inc. Unifirst Worldwide Equipment Sales ___________________________

ROPE AW Direct BA Products Pelican Rope Web Rigging Supply, Inc. Yale Cordage ___________________________ SAFETY all-Grip American Safety & Supply AW Direct BA Products Badger Glove and Safety Fleet Compliance Solutions, LLC G&S Safety Products Go-Light, Inc. Gulf Atlantic Supply J.J. Keller Kendall Products (Dri-Dek) Lodar USA New Pig PIP Pro-Vision Recovery Consulting Services Roadside Safety Safetyline, Inc. TowMate TowRamps (Brute Industries) Velvac Verizon Network Fleet Web Rigging Supply, Inc. Windshield Cam Yale Cordage ___________________________ SHOP TOOLS & EQUIPMENT

CATEGORIES LISTINGS American Towing and Recovery Institute AW Direct BA Products Boss Industries, Inc. Cal-Van Tools Chicago Pneumatic Clore Automotive Eartec Fluidall, LLC Gaither Tool Goodall Kendall Products (Dri-Dek) Merritt Minute Man Mfg. Mobile Awareness Moduline Cabinets Next Generation Tool Company Panasonic Corporation of North America Phoenix USA, Inc. Powerhouse Industries Quality Craft Tools Sefac Steck Mfg. Stertil Koni The Tool People Tiger Tool ToolTopia Tow Ramps (Brute Industries) Winches, Inc. WorkSafe USA, Inc. Worldwide Equipment Sales ___________________________

___________________________

THIRD-PARTY MANAGEMENT Fleetdown.net/Fleetsource INA Towing Network Mach 1 Services ___________________________ TOW SOFTWARE Auto Data Direct, Inc. Batchout Beacon Software BMS Brother Mobile Solutions Insight USA Marr Software, LLC Mobile Create USA OnScene Solutions Progressive Platforms Pro-Vision Ranger SST Service Station Computer Systems/SSCS sureFleet Teletrac

TOPS by towXchange Tow Dawg Software Towbook Management Software Track What Matters Tracker Management Systems Transportation Information Traxxis GPS Solutions USFleet Tracking Verizon Network Fleet VTS Systems Wireless Links ___________________________

TRADE SHOWS Baltimore/Las Vegas/Dallas/Tow Shows towshow.com PWOF - Trade Show Floridatowshow.com Tennessee Tow Show tennesseetowshow.com TRAO - Ohio Tow Show trao.org ___________________________

TRAILERS BOLT Lock Hale Trailer Brake & Wheel, Inc. Kalyn Siebert, L.P. Landoll Corporation Miller Industries Regional International of WNY Talbert Tow Trucks and Trailers Towmaster Trailers TRAIL-EZE Waters Truck and Tractor WeldBuilt Worldwide Equipment Sales Zip’s Truck Company ___________________________ TRAINING & EDUCATION American Towing and Recovery Institute Dan Messina.com DJ Says Fleet Compliance Solutions Hazmat Responder Network

SIGNS & GRAPHICS Anchor Graphics Currin Graphics National Traffic Signs Tow Signs ___________________________ SPILL CONTROL/ HAZMAT/CLEAN-UP all-Grip AW Direct BA Products Breg Environmental Flow Stop Keystone Tape & Supply of Texas New Pig Spill King Tackle Technologies www.towprofessional.com

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, 2020 BUYER S GUIDE J.J. Keller Recovery Billing Unlimited Recovery Specialist Insurance Group Wes Wilburn Consulting WreckMaster ___________________________

TRUCK EQUIPMENT DEALER Akins Ford All American Auto Group / Jerr-Dan Allison Transmissions Atlanta Wrecker Sales Atlantic Emergency Solutions Austin Hinds Motors, Inc. Auto Equipment, Inc. AW Direct Bailey’s Towing Buyers Products Company Chalmers Suspensions International, Inc. Chevron Commercial Coker Equipment

52

Columbus Truck/Marietta Mack Cooper Tire & Rubber Company Crouch Wrecker & Equipment Sales Custer Products Dahdah Towing & Equipment Dangelo’s Custom Built Mfg. Detroit Wrecker Sales Dual-Tech Dynamic East Coast Truck & Trailer East Penn Truck Equipment Eastern Wrecker Sales, Inc. Equipment Sales and Service Fallsway Equipment Dealer Fleet Sales West Florida Wrecker Sales Gaither Tool Golden West Glenn’s Auto Parts Golden West Hale Trailer Brake & Wheel, Inc. Hankook Tire American Corp.

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Hedinger’s Towing Equipment Hooks Towing Supply House of Wreckers In The Ditch Towing Products Jeff Ingram Wrecker Sales, Inc. Kavanaugh’s Truck Len Zermenos / Payne Dourm Lift and Tow Loganville Ford Lynch Lynch Chicago Maryland Carrier & Wrecker Sales Matheny Motors McMahon Truck Centers of Columbus Michelin Minute Man Mfg. Mobile Lifts, Inc. New England Truckmaster Nussbaum Wreckers Nussbaum Wreckers & Rollbacks

Pana-Pacific Peterbilt Phoenix USA, Inc. Pillow Protection Corp.

Powerbilt Wreckers Purpose Wrecker RAM Mounting Systems RC Industries RPM Powertrain Solutions Regional International of WNY Rick’s Auto Sales, Inc. Rick’s Truck & Equipment Road Gear Robert Young’s Trucks R-O-M Corp.

RPM Equipment & Wrecker Capital Rush Towing Systems Santiam Enterprises, Inc. Smyrna Truck and Cargo Speedway Wrecker & Trailer Sales Summit Truck Equipment

CATEGORIES LISTINGS Tipton Sales & Parts, Inc. Tow Trucks & Trailers TowRamps (Brute Industries) Triple K Industries TruckMax Twin Cities Wrecker Sales Twin State Equipment Waters Truck and Tractor West End Service, Inc. Winches, Inc. Worldwide Equipment Sales Wrecker Supply USA/ Wiscolift, Inc. Zip’s Truck Company ___________________________

VIDEO & SECURITY Bobee Tech Digital-Ally Eye3data Flash Equipment Hanscom K Mobile Awareness, LLC Next Generation Tool Company Pro-Vision

Road Mate DVR Safety Vision Velvac Windshield Cam Zone Defense, LLC ____________________________

WHEELS & ACCESSORIES American Force Wheels Dacotah -Walsh Tire Hubcaps Unlimited Miti Co. Mfg. Olson & Company Phoenix USA, Inc. Prime Industries Real Wheels Corp/ GS Marketing Corp.

RV Wheel Tru-Balance Wheel Centering Products ____________________________ WINCHES & ACCESSORIES Able WeldBuilt Industries

all-Grip Austin Hinds Motors, Inc. AW Direct Buyers Products Co. Columbus McKinnon ComeUp USA Detroit Wrecker Sales Custer Products, Ltd. Hooks Towing Supply Lodar USA Maryland Carrier & Wrecker Sales Mile Marker NBB Controls New England Truckmaster Ohio Power Systems Pelican Rope Pierce Auto Sales Pro-Vision RAM Mounting Systems Ramsey Winch Regional International of WNY, LLC. Sam Winer Motors, Inc.

Superwinch, LLC The Crosby Group Tulsa Winch/TWG Warn Industries Web Rigging Supply WorkSafe USA, Inc. Worldwide Equipment Sales Yale Cordage ____________________________

WINDSHIELD/ WRAPS Boxes 4 U/Crash Film Keystone Tape & Supply of Texas ROI Protective Tapes ____________________________ OTHER American Eagle Accessories Group – HEAVY-DUTY DRAWER SYSTEMS Amsoil Synthetics – FILTRATION AND FUEL ADDITIVES Auto Data Direct, Inc. – CERTIFIED MAILING TOOLS & REAL TIME VEHICLE INQUIRIES

Clutch Pump, Alternator, & A/C Compressor Mounting Kits

®

www.towprofessional.com

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, 2020 BUYER S GUIDE AutoLock Solutions – AUTOMOTIVE LOCK INFORMATION AutoReturn – MUNICIPAL TOWING MANAGEMENT COMPANY BA Products – MOTORCYCLE RECOVERY PRODUCTS, SNATCH BLOCKS, CABLES, CHAINS, HOOKS, SLINGS BBK Billing Services Beacon Software – LIEN PROCESSING Bishop Branding – AUTOW CUSTOM DIE CAST - PROMO ITEMS BOLT Lock – LOCKS Bully Dog – AFTERMARKET PARTS MANUFACTURER Clore Automotive – TESTING EQUIPMENT CW Mill Equipment Co, Inc. – CLUTCH PUMP, ALTERNATOR, A/C COMPRESSOR MOUNTING KITS

DFP Remedy/Green Commercial Fuel Solutions – DIESEL FUEL CATALYSTS Direct Equipment – DETACHABLE 5TH WHEEL WRECKERS Diversified Products – MANUFACTURER OF PUSHBUMPERS, WINCH-MOUNT PUSH BUMPERS, TOW SLINGS, TRUCK BARS, SELF-LOADING DOLLIES, CABLE TENSIONERS, ROLLER GUIDES, SCOTCH BLOCKS, FOLD-DOWN LIGHT BAR BRACKETS, CAM LOCKS Ecmperformance.com – CUSTOM Engine Control Module (ECM) Firmhorn – TOOLS OR SWEEPERS Programming & Diesel Particulate Filter (DPF) Deletion Evans Cooling – COOLANTS Flash Equipment – TRAILER PARTS, TRUCK MIRRORS

FleetNet America – FLEET MAINTENANCE Fluidall, LLC – FLUID STORAGE AND HANDLING, OIL STORAGE TANKS, DEF TANKS Goodall – SERVICE TRUCK ACCESSORY EQUIPMENT I Tow In, Inc.– Container Movement ICOM North America/UPAS Group – PROPANE CONVERSION International Towing and Recovery Hall of Fame and Museum - INDUSTRY HALL OF FAME, MUSEUM, Wall of the Fallen and Survivor Fund Lift and Tow - Underbody lift Lodar USA - RADIO REMOTE CONTROLS Lubrication Specialties, Inc. – FUEL ADDITIVES Marking Pen Depot – VEHICLE MARKING Merritt – TRUCK BOXES Minute Man Mfg. – REPO EQUIPMENT Mobile Awareness, LLC – OBSTACLE DETECTION SENSORS Mobile Relay Associates – TWOWAY RADIO DIGITAL COVERAGE SOUTHERN CALIFORNIA Moduline Cabinets – SHOP CABINETS Nation Wide Towing and Recovery Group, LLC - DATA BASE OF TOWING PROFESSIONALS SPECIFIC TO THE TRUCKING INDUSTRY National Traffic Signs, Inc. – SIGNAGE AND ACCESSORIES NBB Controls – CONTROLS Pillow Protection Corp. – OIL PAN PROTECTION Real Power –- ELECTRIC VEHICLE CHARGING Reelcraft – HOSE REELS Regional International of WNY, LLC – BODY AND PAINT REPAIR

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RMP Powertrain Solutions – ENGINES AND TRANSMISSIONS Rockin Feet by Unique 4 U – FOOTWEAR Sensata Dimensions – POWER INVERTERS SoundOff Signal – SWITCHES, ELECTRONICS & WORK AREA LIGHTING Super Springs – SUSPENSION ENHANCEMENT PRODUCTS sureFleet – FLEET MANAGEMENT Tow411–- INDUSTRY FORUM Tow Ramps (Brute Industries) – WORK MATS AND EXTENSION RAMPS Towing & Recovery Association of Ohio – ASSOCIATION Towing.com – SEARCH-FOR TOWING SERVICES towPartners – BUYING CLUB towSearch – TOWING LOCATING SERVICE TowTrax.com – ROADSIDE ASSISTANCE TRAA (Towing & Recovery Association of America Inc.) – NATIONAL TOWING ASSOCIATION Triple K Industries – UNDERBODY LIFT Unifirst – UNIFORMS United Recyclers Group – AUTOMOTIVE RECYCLING We Buy Key Fobs – KEY FOB SALES AND PURCHASING Wrecker Rentals – TOW TRUCK RENTALS WTRAA (Women Towing Recovery Association of America) Xpress Pay – ONLINE CREDIT CARD PAYMENT Yale Cordage – SYNTHETIC ROPE & ROPE ASSEMBLIES Zacklift – UNDERREACH MFR.

YOUR WEBSITE NOT GETTING YOU RESULTS? Let Tow Professional Help

Your Most Cost Effective Way to Reach the Masses • Website and Web Banner Design • Custom Calendars - Reflects Company and Clients • Corporate Marketing and Custom Printing Materials

Contact: darian@towprofessional.com Designed by:

Putting Great Ideas to Work for You! www.dialedinmediagroup.com

HOOKED UP Jerr-Dan Sliding Winch System: This innovative design permits an operator to tow without incurring damage to the vehicle. The sliding winch system from Jerr-Dan provides the operator with better control of a damaged vehicle as it is winched onto a carrier bed without the need of additional side pullers or snatch blocks. Without the need for additional equipment, the operator can be more efficient, ideally spending less time on the scene, with less equipment to carry and potentially less fatigue on the job.

Originally created to meet the needs of exotic cars with side pull points, the sliding winch system provides flexibility for operators to tow cars of any design.

The Sliding Winch System is currently offered on all new Jerr-Dan Standard-Duty and Medium-Duty Car Carrier models and can be added to your existing Standard- or Medium-Duty Carrier.

Steck MFG

BigEasy GLO with Easy Wedge & Carrying Case Glow-in-the-dark powder coating allows you to see the tool at night or through tinted windows.

• 55 inches long.

• Improved non-marring wedge. Now it’s wider, longer, and smoother.

• Lock Knob Lifter for cars with flat lock knobs at the top of the door.

• Easy Wedge for inflatable controlled opening of door for insertion of the BigEasy • Paint Protector reduces friction between the car door and the BigEasy • Carrying Case with convenient pockets for holding all of your lockout tools.

BigEasy Night Light Suction cup LED light illuminates dark car interiors. A great addition to your BigEasy kit, the BigEasy Night Light allows hands-free illumination of the vehicle interior at night to allow tow driver, lock-out technician, officer and/ or first responder to locate the door lock or keys while using the BigEasy Lock Out tool or other similar devices. Suction-cup design adheres the Night Light to the windshield or window of the vehicle. Powerful LEDs illuminate the interior, so you know exactly where to position the BigEasy tool.

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BigEasy Loop A simple and inexpensive device to assist the technician in using the BigEasy to open locked cars by grasping door handles and window cranks.

The BigEasy Loop snaps on to any of our BigEasy Lockout Tools to provide easy leverage to pull door handles and window cranks during the door unlocking process. Handy accessory tool easily snaps on the end of the BigEasy Tool avoiding need to purchase additional and more costly specialty tools. BigEasy Loop is made from high-density polyethylene which provides a strong but flexible tool to adapt to any angle required to complete the unlocking process. It is mold injected with reflective substances which will ‘Glo’ after absorbing sunlight for use with tinted windows and headlights for night time lockouts.

BigEasy Loop is easily stored in pant’s pocket or BigEasy Carrying Case. Visit www.steckmfg.com.

TOP SERVICES 2018

Wrecker Rentals Inc.

ECM Performance ECM Performance

W

E

recker Rentals, Inc. provides full-service tow truck rental for the lower 48 states. They provide shortterm (three-day minimum) and long-term tow truck rental of late model light-duty wreckers and roll-back tow trucks. They distribute trucks from Atlanta, Georgia, & Dallas, Texas, and, in most cases, can have a truck to you within 24 hours of approval. For more information, visit www.rentawrecker.com.

Reco

ECM Performance CM Performance provides provides Engine Control Engine Control Module (ECM) Module (ECM) programming and Diesel programming and Diesel Particulate Particulate Filter (DPF) Tuning.

Filter (DPF) DeletionDeletion Tuning.

In real world work In real world work applications, applications, repeated drive at times at less repeated short driveshort times less than highway speeds are than highway speeds veryAlso, trucks are increasingly used as machines veryare common. requiring long idle and extended use in PTO (Power Take Off) common. Also, trucks are increasingly used as machines Mode. Both scenarios prevent a truck from properly going into its regen cycle whichuse is supposed to clean the DPFTake filter. Off) requiring long idle and extended in PTO (Power This is where the trouble begins. A clogged DPF filter can Mode. Both scenarios prevent a truck from properly going result in diesel soot backing up into the engine, causing damage to the VGT turbo, fuel EGR solenoid.

Also, into its regen cycle which isactuator, supposed toinjectors cleanand the DPF filter. the unburned fuel injected into the exhaust system, as part of This is where thethetrouble begins.

Athe clogged filter the regen cycle, can go into crankcase DPF contaminating enginebacking oil.Customers unbolt thethe ECMengine, from the engine block, can result in diesel soot up into causing unplug the harness connections and ship it to ECM damage to the VGT Performance. actuator, For turbo, fuel injectors and EGR most applications, the original engine data is immediately read from the ECM and backed up three ways for solenoid. Also, the unburned fuel injected into the exhaust the customer’s protection. system, as part of the regen cycle, can gowww.ecmperformance.com into the crankcase contaminating the engine oil. Customers unbolt the ECM Wrecker Rentals from the engine block, unplug the harness connections and ship it to ECM Performance.

Wrecker Rentals,For Inc. most provides applications, full-service tow truckthe rental lower 48 states. They provide short-term (three-day minioriginal engine dataforisthe immediately read from the ECM and mum) and long-term tow truck rental of late model light-duty wreckers and roll-back tow trucks.

They distribute trucks from backed up three ways for the customer’s protection.

For more Atlanta, Georgia, & Dallas, Texas, and, in most cases, can have a information, visit www.ecmperformance.com. truck to you within 24 hours of approval. www.rentawrecker.com

Recovery Billing

Winches Inc

T

W

he average towman is excellent at what he does best, and that’s towing and recovery. Billing can be complex and when starting out in business, it can be a challenge to design the right billing and invoicing systems to take advantage of the recovery work that’s being performed. Think about it. You could be losing thousands per month for unbilled services for what is essentially a clerical oversight. Bob and Eric bring their expertise to seminars throughout the year in Massachusetts and across the continent. Groups are small with only 20 towing companies per session, which makes for a more focused, one-on-one learning experience and higher success rates.

We especially take care to help other businesses overcome the red tape and wall of legal babble that prevents towing companies from being paid. We will help you to navigate the legal roadblocks and red tape, helping you to get paid for your work without fail. All it takes is a robust system which you can apply to every job that you complete. For more information, visit www.recoverybillingunlimited.com.

inches Inc. with their three brick and mortar locations, is committed to providing your company application solutions for 48 Tow Professional | Volume 7 • Issue 9 | www.towprofessional.com equipment like a new winch, control, PTO, hydraulic or pneumatic product or even an entire system.

Winches Inc.’s pricing on services saves time, money, and resources. They sell, service, and design nearly every product you would need for hydraulic or pneumatic lifting, while standing behind every piece of equipment that leaves their stores. They also have experienced and professional support staff that are dedicated to bringing value to and continuously improving the products and services they supply.

Winches Inc. in the market of winches, has one goal: to thoroughly know winches and winch applications. In Tulsa, their staff has extensive product knowledge in many other brands such as DP, BRADEN, Ramsey, Warn, and more and a highly trained customer service department to take care of any winch or hoist-related situation. For more information, call us at (877) 495-9721 or visit us online at www.WinchesInc.com. www.towprofessional.com

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The ave that’s towin starting out ness, it can challenge t the right bil invoicing sy take advan the recover that’s being formed. Th it. You coul ing thousan tially a cleri inars throug nent. Group sion, which rience and We esp the red tap panies from roadblocks without fai every job th

Holly

Holly’s the towing 365 days a Your comp chooses w Holly’s Tow Dispatch w best for yo pany. Do yo need help o nights and ends? 24/7 accommod your needs experience calls direct er. Whatev goal and pu viding fast 3909 to fin

DEALERS PLACE

13401 US 70 Business Hwy West Clayton, NC 27520

www.easternwrecker.com • 919-553-4038

Stock Number K0656 - 2019 Kenworth T880 Tandem with Jerr-Dan 25-ton Integrated Wrecker Cummins X15 - 525hp • 18-spd • Jerr-Dan 25INT

Stock Number F8667 - 2019 Ford F450 with Jerr-Dan MPL-NGS Self Loader 6.8L EFI V-10 Gas • TorqShift Automatic • XLT Trim

Stock Number U3457 - 2014 Peterbilt 388 with Jerr-Dan HDR1000 50/60 Rotator Cummins ISX15 - 600hp • 18-spd Fuller

Stock Number F7478 - 2019 Ford F550 with 20ft Jerr-Dan Aluminum Carrier 6.7L Powerstroke Turbodiesel • Automatic Trans

Stock Number K3008 - 2020 Kenworth T880 with 28ft Jerr-Dan 15-ton Carrier Detroit X15 Turbodiesel - 450hp • Allison 4500RDS

Stock Number P8818A - 2020 Peterbilt 337 Ext Cab with 22ft Jerr-Dan Steel Carrier PX-7 Turbodiesel - 300hp • Allison Automatic

Eastern Wrecker Sales Inc is the oldest active Jerr-Dan Corp distributor in the nation and we also proudly offer the Landoll line of transportation products, trailers tough enough to move the world. Since 1969. We have one of the largest inventories of new and used tow trucks, carriers, and trailers in the nation and a full parts and service facility. Financing is available, and the process is easy.

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DEALERS PLACE

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Market PLACE

Tired of getting handed fines.

Trust VTS Systems, the Leader in storage lot management & say goodbye to costly fines!

Call today for more details.

877.374.7225 Ext.2

vts-systems.com

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COMPANY

Alliance Funding ................................. 47

INA Towing Network ......................... 18

Schaeffer’s

Austin Hinds ........................................ 59

ITRHFM................................................. 15

Specialized Lubricants ...................... 41

Auto Data Direct ................................. 40

Jerr-Dan ............................................. IFC

Steck Mfg............................................. 52

Beacon Software ............................... 35

Lodar ..................................................... 22

Talbert Mfg .......................................... 51

Collins Dollies ....................................IBC

McMahon ............................................ 62

The Will-Burt Company ..................... 25

Custer Products .................................. 21

Marking Pen Depot ............................ 63

TOPS ..................................................... 53

Custom Built ........................................ 17

Mike Keith Insurance ........................ 63

Towbook ................................................. 3

CW Mill Equipment ........................... 53

Omadi.................................................... 31

Towing Museum ............................28-29

Dynamic ............................................... 58

Progressive Insurance ...................... 13

TowMate ................................................ 1

Eastern Wrecker Sales ..................... 60

PWOF .................................................... 39

TowTruckLocator.com ....................... 52

FlowStop ................................................ 7

Ranger SST .......................................... 23

TRAA ..................................................... 54

GoLight Inc........................................... 37

Recovery Billing.................................. 11

VTS Systems ................................. 19, 63

GUNIWHEEL ........................................ 49

Ricks Truck & Equipment .................. 60

Waters Truck ....................................... 61

Hal Kresser .......................................... 63

Robert Young ....................................... 62

Weiss Ins.............................................. 63

Hide-a-Lift ............................................ 63

RP Consulting ...................................... 45

Winches, Inc ....................................... 27

Hino ......................................................BC

RV Wheel ............................................. 63

Wrecker Rentals................................. 64

Holly’s Towing Dispatch .................... 36

Safety Vision.......................................... 9

XINSURANCE ....................................... 5

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The perfect sidekick for our everyday heroes!

We’re here for you.

Thank you for choosing LIGHTEST in weight, yet GREATEST towing capacity - relief for both you and your customers Easier and safer loading in ALL-WEATHER and ALL-TERRAIN Increased serviceability SAVES repair costs Go the EXTRA mile

(541) 774-9220 collinsmfgcorp.com

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THE TRUCK IS JUST THE BEGINNING.

When you start up your new Hino Truck, our journey with you is just beginning. That’s because every Hino comes standard with a 5-Year Warranty, 24/7 HinoWatch, and Hino Insight Connected Vehicle Solution. Why? Because taking care of you and your truck is what we call the ULTIMATE OWNERSHIP EXPERIENCE.

WWW.HINO.COM