OPS COV1 - THE NEW NORMAL POLICY

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BEDROOMS New enhanced and expert cleaning and sanitising processes have taken over the usual cleaning process. Chemical products and cleaning methodology are now in conjunction with Diversey products and expertise. Key Touch Points endure extra disinfection (light switches, door handles, TV remotes,...) Once cleaned and sanitised, the rooms are screened with UV lights to ensure effectiveness of cleanliness. All rooms are locked down once cleaned. Status change is made within the computer system to ensure the release is made under strict control. An extra measure of assurance by placing a room seal on doors to indicate guests that their room has not been accessed since being thoroughly cleaned. Housekeeping or Maintenance team members will only enter the bedroom upon the guests request, to reservice the room or ďŹ x a maintenance issue. All team members will wear PPE to access the bedroom. In-Room Facilities are limited to: Television, Remote Controls, Telephone, Hair-dryer, Coat hangers, Iron, Fridges, Air-conditioning, Tea Tray, Espresso Machine, Glassware. All Collaterals have been removed from bedrooms. The SHANTI Application holds all information necessary for the guests' staying experience to remain at its fullest. Hand santizers are placed in each bathroom and at the entrance of each room.

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