

Letter from Cynthia & Laurie
Dear Friend,
We are proud to present our Fiscal Year 2024 Annual Report, titled “Paths to Independence.” Through education, employment, and personalized care, we help people build the emotional, physical, and financial stability to achieve and sustain independence.
We’ve jumpstarted our 2025-2027 Strategic Plan which prioritizes growing healthcare services and programs for youth and young adults. We’re well on our way, with 8,000 youth and young adults served by JEVS through C2L-PHL, Philadelphia’s Career Connected Learning initiative. In healthcare, we’ve expanded our programs at Orleans Technical College with certifications in Clinical Medical Assistance and Practical Nursing.
Services to older adults and adults with disabilities continue to support personal independence. JEVS Care at Home (JCAH) earned three Best of Home Care awards this year. JCAH’s value-based home care, for older adults and individuals with disabilities, allows them to age at home with dignity and maintain control over their lives.

We also expanded our annual fundraiser, Grow with JEVS, and strengthened our partnerships with local and state governments. These efforts help us continue creating new paths to independence for those we serve.
We are grateful for the continued support of our sponsors, the dedication of our staff, and, most importantly, the trust placed in us by the individuals in our programs. We invite you to explore our annual report to see the impact we are making in the community. Your support is essential as we work together to open more paths that foster independence for thousands of individuals each year.
Thank you for being a part of the JEVS Human Services community and for your commitment to building a future where each person achieves personal independence and fulfillment.
In service,
Cynthia F. Figueroa President & CEO
Laurie Franz Board Chair
Mission Vision
JEVS Human Services works with individuals to create sustainable paths to independence and economic security.
Every person achieves personal independence and fulfillment.
Paths to Independence 2024
Annual Report
Services that reach every age group, race, gender, and community in Pennsylvania, New Jersey, and Delaware.
JEVS Human Services promotes independence with resources and services that support individuals in achieving their goals. We offer programs for youth, older adults, unemployed and underemployed adults, refugees, individuals affected by the legal system, people with disabilities, and those with behavioral health needs.
What’s inside:








Overcoming barriers to Financial Independence
JEVS helps individuals gain the skills necessary to secure and sustain meaningful employment, increasing their financial independence.
Education leading to Career Independence
Through JEVS’ Career and Technical Education (CTE) programs, youth and young adults can build viable career paths.
Fulfillment through Personal Independence
JEVS’ programs support clients in gaining the freedom to make choices, manage responsibilities, and actively participate in personal decisions.
Key Achievements
Expanding Career Connected Learning in Philadelphia (C2LPHL) opportunities for youth and young adults
JEVS’ C2L-PHL program supported Philadelphia youth with paid work-based learning experiences. Youth and young adults ages 12–24 develop the knowledge, skills, and mindset needed for future career and economic success. JEVS worked with over 40 providers who supported youth at nearly 500 sites.
A letter from Amiya

$7.6M
back into the economy through payments to youth and young adults
Amiya attended the middle school program operated by CORA Services, a C2L-PHL provider.

“All the teachers, site directors and students have helped me come out of my shell. They have all helped me learn and experience new things, they’ve helped me grow as a person and helped me explore what I want to be in life. I have seen and heard about many professions, so I know when I grow up, I would like to work in the medical field as a nurse or doctor working with kids. I would like to thank everybody at the C2L-PHL program for my experiences and all the help they gave me.
I take pride that I worked this summer and was able to not only earn money but understand the importance of saving. I would like to say thank you for everything, and I hope the program continues so other kids get to experience it!”
JEVS is one of four nonprofits internationally to receive a ServiceNow grant
JEVS was named ServiceNow’s Partnership for Good Grant Recipient. This grant supports the customer service process, enabling the organization to expand access to education and technology for clients, and ultimately serve more individuals in need.

OTC Celebrates 50th Anniversary
Orleans Technical College (OTC) celebrates 50 years of providing career-focused training in healthcare, building trades, and information technologies. orleanstech.edu
Over 80 years of serving people seeking financial, career, and personal independence.
Each journey is different, with a personalized path tailored to individual goals, guiding people toward career, financial, and personal independence.
Helping young adults finish high school, join trade or healthcare programs, and secure jobs.
Providing career counseling and job placement for adults.
Assisting refugees and asylees with English as a Second Language (ESL) classes and job opportunities.
Supporting individuals with disabilities in inclusive living communities offering employment and social resources.
Offering home care services to help older adults live independently.

JEVS Town Hall at Orleans Technical College
in Pennsylvania, New Jersey and Delaware Served over
19,000 of those served are youth & young adults
72% of those served are aged 55+
2,065 paid opportunities for youth & young adults
25
8,000 years of the Franklin C. Ash Internship
Paths to Financial Independence
Many people face barriers to financial stability, such as career transitions, the need for skills training, aging, involvement with the legal system, or belonging to historically underserved communities. By accessing workforce development and educational training, participants gain pathways to careers and opportunities that foster economic security.
Connecting individuals with career pathways that provide life-sustaining wages for themselves and their families.

Building trades students train for jobs in high-demand industries
600+
Employer Partners
6,736
individuals in specialized skill and job search programs
From client to Clinical Services Supervisor
Revena first came to JEVS in 2007 as a client in the JEVS Work Ready program. With support from Work Ready, she found a job. Revena went to college and earned a bachelor’s degree in business administration.
“We all have struggles. JEVS will give you the tools and the resources to better your life.”
In 2022, she became a JEVS employee and was soon promoted to Clinical Services Supervisor, helping others achieve their goals.

Revena W. Clinical Services Supervisor at JEVS Work Ready
Diversion and Re-entry Services
It is hard for people who have been involved with the legal system to become independent. When people are given the chance at education, work, and housing, they are better able to support themselves and their families.
people supported through diversion services in 2024
JEVS’ re-entry services work with individuals aged 18-29 as they transition back into their communities. Through personalized case management, job readiness training, and cognitive behavioral interventions, participants receive the tools and support to navigate reintegration and gain stability.

Refugees & Asylees

Learning English, getting a job, and finding a new path.
When Marie arrived in the U.S. from Haiti, she spoke very little English. The JEVS team supported her efforts to learn the language and secure employment. They saw that Marie worked hard and was always on time. After continuing her job coaching through JEVS, she was hired for a full-time position close to her new home.
Support is key to achieving stability and independence. Our vision is that each person achieves fulfillment and economic security.
Paths to Career Independence
JEVS offers diverse Career and Technical Education (CTE) programs for people to get skills training and become certified for careers in building trades, healthcare, and IT.
Jumpstarting and expanding careers
Orleans Technical College (OTC) provides career-focused training in healthcare, building trades, and information technology. Offering five building trades programs and expanded healthcare training for Practical Nursing (PN) and Certified Medical Assistant (CMA), students gain classroom, lab, and clinical experiences in a state-ofthe-art facility.
graduated from Orleans Technical College

Launching new healthcare programs and securing employer partners
Orleans Technical College connects students to viable career opportunities and economic mobility. Employer partners include Fox Subacute, Holy Redeemer, Jefferson Health, Oakwood Nursing, Public Health Management Corporation, and SageLife.
“
Partnering with Orleans Technical College is critical for Jefferson as we work to build talent pipelines for care teams of tomorrow and healthcare overall. Through this new practical nursing program, we know individuals will receive a quality education, hands-on experience, and realworld training through clinical rotations and externships at Jefferson, leading to employment.
Daniel Hudson Vice President, Associate Chief Nurse Executive Nursing Operations at Jefferson Health
“

Career training
When Francheska and Chasidy came to JEVS, they needed support to get their high school diplomas. At the same time, they trained in property maintenance and repair. After graduating from high school, they decided to enroll in the Clinical Medical Assistant program at Orleans Technical College.
“JEVS’ programs make you want to work harder for yourself.”
Now Francheska has an externship at Penn Medicine. Chasidy is doing her externship at Temple Health. Both are gaining valuable healthcare training and experience for future employment.
67%
increase in Clinical Medical Assistant enrollment from first to second cohorts
Growing an alumni network
OTC’s Alumni Connections Newsletter allows graduates like Daniel, employed by Horizon Services, to stay involved with the college, other alumni, and the local community. An Army Veteran, he used his G.I. Bill to attend OTC and start on his new career path.
The newsletter provides alumni with ongoing opportunities to network and access resources that support their professional and personal growth. It also highlights ways for alumni to give back, fostering community and mentorship among graduates.
2,599

Francheska & Chasidy
Project WOW Graduates and current Clinical Medical Assistant Students active alumni in the network

Paths to Personal Independence
Building personal independence requires supportive environments that help people make their own choices. Through community living and home support programs, JEVS helps people with disabilities and those with mental health needs by providing social, emotional, and job support.
Providing whole life support for individuals with disabilities
JEVS’ dedicated staff make a big difference. Our Direct Support Professionals (DSPs) provides whole life support for people with disabilities so they can be active in their communities, find jobs, and live fulfilling lives.
DSPs at JEVS help people gain independence, teaching them skills to make choices and live on their own. They are there 24/7 to support individuals, making sure they feel safe and respected while maintaining their independence.


From experiencing instability to having a home of her own
Quaadirah lived in foster homes and “couch-surfed” through high school. When she turned 21, she aged out of the system. The JEVS team saw how determined she was to become independent and helped her apply for JEVS’ services.
Quaadirah was finally able to get her own apartment. She was happy to have her own clean and quiet space and furniture, like a bed with a frame and a headboard. Her new home gives her the stability she needs to continue learning and becoming more self-sufficient.

Quaadirah JEVS Client
You’re making a difference in somebody’s life.

Luis DSP, since 2015
Watch the DSP Video and learn about JEVS’ impact.
Connor’s path to employment was not always easy or encouraging. Connor remembers some job interviews where he talked about his disability and never heard back from them afterward.
“I had started to feel lost, but now I feel like I’ve found my way with the help, encouragement, and motivation I get from my friends, family, and JEVS staff.”
With support from his JEVS team, he feels accepted and supported. He credits both his family and JEVS staff with helping him find jobs, organize paperwork, and complete other job onboarding requirements. At work, he is a valued contributor and popular coworker.
Every day I’m determined to come to work to make a difference for my clients.

Anitra DSP, since 2022
Building Connections and Belonging to a Community
By fostering relationships and community involvement, JEVS helps individuals feel valued and connected.

Connor Independence Network
Personal Independence
Helping people stay independent at home
JEVS Care at Home (JCAH) helps older adults, people with disabilities, and veterans live independently at home with non-medical support and companionship. JCAH helps individuals maintain comfort and dignity allowing them to live independently with confidence.
2,084
adults received direct home care & financial management services
Award-winning, value-based home care services
“
“ We offer a variety of different trainings in-house for our caregivers to help develop their skill set. Our team focuses on care, commitment, and communication.
Kim S. Director of Health & Education

JCAH provides personalized, compassionate care that fosters healing, builds meaningful relationships, and advocates for the independence and dignity of our clients.
Nurse-trained caregivers
Ongoing caregiver trainings
Advocacy for clients
Individualized care
Home as a healing environment Serving vulnerable populations Fostering relationships Providing hope and connection
Thank you to the volunteers who support JEVS participants all year long!
Volunteers helping participants by holding mock interviews
One example of the tremendous impact of volunteers is mock interviews, which allow participants to hone their interview skills and build confidence. This opportunity also connects them with industry experts and helps them take a significant step toward launching their careers.
Through these volunteer efforts, our IT Pre-apprenticeship, HVAC, and other students can prepare for their job searches by participating in mock interviews with professionals currently working in their fields. They also have the chance to visit work sites, gaining a real-world perspective on their chosen careers.


$117,566,985 $115,176,129
Public Funders
City of Philadelphia Department of Behavioral Health and Intellectual Disability Services
City of Philadelphia Department of Human Services
City of Philadelphia Mayor’s Office of Community Empowerment and Opportunity
Delaware Department of Health and Social Services
Montgomery County Department of Behavioral Health/Developmental Disabilities
New Jersey Department of Human Services
New Jersey Department of Labor & Workforce Development
Pennsylvania Commission on Crime and Delinquency
Pennsylvania Department of Education
Pennsylvania Department of Human Services
Pennsylvania Department of Labor and Industry
Pennsylvania Higher Education Assistance Agency
Philadelphia Corporation for Aging
Philadelphia District Attorney’s Office
Philadelphia Works, Inc.
U.S. Department of Education
U.S. Department of Justice
U.S. Department of Labor Your support makes a huge impact. When you donate today, you help JEVS ensure every person achieves personal independence and fulfillment.
Thank you for your contribution.
2024 Donors
Thank you for supporting JEVS vision that each person achieves independence and fulfillment. (July 1, 2023 - June 30, 2024)
$100,000+
Bank of America
Five Together Foundation
Jewish Federation of Greater Philadelphia ServiceNow
The William Penn Foundation
Jeanne Zweig Charitable Foundation
$50,000-$99,999
Aetna, Inc.
Citizens Bank
Comcast Center
Connelly Foundation
Hamilton Family Charitable Trust
Philadelphia Corporation for Aging Inc (PCA)
The Miralie Fund
$25,000-$49,000
Franklin and Marilyn Ash
Blossom Philadelphia
The Burton and Mindy Treceno Cohen Foundation
Laurie & Jeffrey Franz
Estate of Ernest M Kahn
Robert & Julie Levine
Life Science Cares
The Odell Studner Foundation Inc
The TJX Foundation
Bernard and Etta Weinberg Fund
$10,000-$24,999
1845 Walnut Associates, Ltd.
Ace Property & Casualty Insurance Company
Ballard Spahr LLP
Capital Group
Elizabeth Cohen & David Whellan
CVS Health
Lee Dobkin & Debby Kuhn
Joseph & Maria Field
Foundation Source
The Hassel Foundation
JDB Service Group Inc
Linda McAleer
$5,000-$9,999
Aon Consulting
Simeon Bardin and Susan Denman
The Solomon and Sylvia Bronstein Foundation
Canon Solutions America, Inc.
Eugene and Roslyn Chaiken
Columbus Construction, LLC
Concord Advisory Group, Ltd.
Bonnie Eisenfeld
Foundation for Jewish Day Schools
J. D. Irving, Limited
Jefferson Health
J2 Design
Kaplan Family Foundation
William and Adonna S. Kaplan Fund
Brian Leatherberry
Jerry Miller & Lois Frischling
Origlio Beverage
The Philadelphia Foundation
Philadelphia Phoenix Fund
Roberta Pichini
Seachange
Stevens & Lee P.C.
Ivan & Etta Szeftel
The Tioga Foundation
WSFS Bank
Benjamin E. Zuckerman & Marian Robinson
Lipman Family Endowment Fund
Lopez Family Fund of The Philadelphia Foundation
MBF Center Fund of the Montgomery County Foundation
McMaster-Carr Supply Company
Mark Miller
Nuts, Bolts & Thingamajigs Foundation
Pathstone
PECO Energy Company
Rivers Casino Philadelphia
Scholler Foundation
Frank & Kathleen Seidman
Elizabeth Seltzer
Howard & Linda Scher
Truist
Jim Wasserson
$1,000-$4,999
Nina Abbott
Susanna Lachs Adler & Dean Adler
AFSCME Local 1739
Janet H. and Ralph Barndt
Becker & Frondorf Inc
Evan and Teri Benn
Max Berger
Janice and Gary Blumenthal
Ann Casper and Mark Irons
Ceisler Media and Issue Advocacy
The Chamber of Commerce for Greater Philadelphia
CliftonLarsonAllen LLP
Burton and Mindy Cohen
Congreso de Latinos Unidos
Dolfinger McMahon Foundation
Jonathan and Nicolette Dubrow
Eckert Seamans Cherin & Mellott, LLC
Enterprise Holdings Foundation
Esperanza
Donald Fehlinger
$999 and under
Peter and Jan Albert
Mary Lynn Alvarino
America’s Charities
Michael James Archuleta
Donald & Carol Barkin
Howard & Sandra Barsky
Sheldon & Faye Bass
Anthony Bastian
Patricia & Aaron Blumberg
Daria Bodnar
Elizabeth Neuhaus-Booth & Jeffrey Booth
Illeen Branderbit
Fidelity Fiber Solutions
David and Jaimie Field Fund
Samuel and Debbie First
Edward Friedman
Shana, Michael, and Abe Genkin Fund of the Jewish Federation of Greater Philadelphia
Greenspan Family
Mark Haber and Chiyo Moriuchi
Haverford Trust Company
Bart Johnson and Pat Walsh
Aldustus and Keisha Jordan
Ned and Marcia Kaplin
KME Technology Consultants LLC
Ellen Kraftsow-Kogan & Mark Kogan
The Ladipo Group
Hannah Langendorf Endowment Fund
Jeffrey and Susan Levitt Family Foundation
Sharon Levy
Christian R. and Mary F. Lindback Foundation
Braverman Family Charitable Fund
Kathryn Brown
Michael Byrne & Sharon Bryne
Beth Burak
Ivonne Camarda
Campbells Soups Inter-Amer Inc
Children’s Crisis Treatment Center
Cigna
Jeremy Cohen & Meredith Galto
Milton Cohen
Community College of Philadelphia
Martha Cooper
Mark Lipshutz and Nan Myers
Sue and Paul Lotke
Mission Government Relations
Takashi & Yuriko
Moriuchi Charitable Fund
Howard Needleman
Overbrook Properties Inc.
Pasek Family Philanthropic Fund of JFGP
Daniel Perlmutter
Denise and Jeffrey Portner
Realty Source, Inc.
Ronald Rosen
Roosevelt Paper
Jay Spector
Lynne Delanty Spencer
Michael Steele
Lauren Sunstein
Vanguard Matching Gift Program
Lisa Washington
Saul and Joan Wider
Steve and June Wolfson
Cheryl Cramer
Linda Cruz
Mitchell & Jill Dressler
Michael Dunn
Nancy Elliott
Kathleen & Ron Eveleth
Souleymane Fall
William Farmer
Marc Feller
Cynthia Figueroa & Robert Clark
Stefanie Fine
Stuart Fine
Nancy Astor Fox & Robb Fox
2024 Donors
$999 and under
Susan Freedman
Gerard & Maryjane Fromm
Katie Gaines
Gallagher Insurance
Carmen Gervasio
Hank & Sheila Gladstone
Michael & Melissa Glozman
William Golderer
Michael Golinkoff & Liza Kramer
Greenberg Family Charitable Fund
Angela Griffiths
Stephen & Linda Harker
Ian & Caryn Harris
Jared Harris
Mercedes Henderson
Adrian Heredia
Miles Herman
Margery & Peter Hewitt
IMF Matching Funds
Intercultural Family Services, Inc.
Marc Kalman
Scott Kalner & Linda Dottor
Ellen Kaplan Mattleman & Steven Kaplan
Randi & Leon Katz
Heather Keafer
Joy & Bennett Keiser
Casey Kio
David and Debra Kornblatt
Nina Korsh
Kruger Inc
Deborah Gross Kurtz & Stuart Kurtz
Jay Lander
Roy & Nancy Lefkoe
Paul Lewis
Edan Lichtenstein
Jeffrey Long
Marcos & Dee Dee Lopez
Lori Luck
Macquarie Asset Management
(July 1, 2023 - June 30, 2024)*
Jason Mandel
Stephanie Marchak
Mary Marquart
Robin Matlin
William & Lorraine McKenna
Bruce & Norma Miller
Daniel Miller
Jonathan Miller
Arthur & Madeline Millman
Deborah Morris-Zakheim
Jessica Morton
Emily Morton-Owens
Joel & Lisa Muderick
Network for Good
Melanie Nordlinger
Opportunities Industrialization Center (OIC) Philadelphia
Susan & Robert Orthey
Jeffrey Pasek and Kathryn Hirsh-Pasek
Paul Family Charitable Trust
Pfizer Foundation Matching Gifts Program
The Philadelphia City Fund
Philadelphia Zoo
John Polidori
PZS Architects
Kathleen Radebaugh
Ana Ramos-Hernandez
Kristen Rantanen & Al Procopio, Jr.
The Reinvestment Fund Inc.
Frank Repas
Antoinette Robbins
Liza Rodriguez
Keith Rolland
Louise Rothschild
Amy & Mitch Russell
Saint - Gobain Corporation
Merle & Stanton Salkin
Ruth Schick
Kenneth Schoenholz & Janice Stern
Irene Schuman
Larry and Bonnie Seidman
Dustin Seidman & Sara Stern Seidman
Christina Selby
Alan Sheinberg
Shila Roohi
Katherine & Rick Shinholster
Bruce & Ranee Shipley
Neil Shupak
Bonnie & Harris Sklar
Charitable Foundation
Robert Slimm & Claudia Capritti
Amy & Dennis Slochower
Kathryn & Jonathan Spergel
Sonia Stamm
Reema Stephen
Howard Stredler
Denise and Howard Stredler
Philanthropic Fund of the Jewish Federation of Greater Philadelphia
Brett Studner
Tatijana Taylor
Temple University
Urban Affairs Coalition
Ella Vuernick
Linda and Bruce Wartell
Michele & Steve Weber
Sarah and Adam Weinstein
The Welcoming Center for New Pennsylvanians
Beverly Werner
Julia and Bill White
Whitepenny
Christina Wilson
Lorin Cassidy Wolfe
Gail Zukerman & Edwin Roberts
*Reflects donations received between July 1, 2023-June 30. 2024
JEVS Human Services wishes to thank all donors who prefer to remain anonymous.
2025-2027 Strategic Plan

This plan outlines our priorities for the next three years, which will guide our organization’s goal to address unmet needs in our community and create sustainable paths to independence.
Strategic Priorities
Visibility and Influence
Influence policymakers, funders, and practitioners to benefit those with whom we work by leveraging and raising visibility of our 80+ years of experience.
Financial Sustainability
Ensure that JEVS maintains the financial strength necessary to invest in our future and sustainably deliver on our mission over the long term.
Culture and Talent
Be known as an employer of choice by improving how we recruit, retain, and develop staff by enhancing our culture to ensure our people are deeply engaged with JEVS’ mission and know they are valued.
Programs
Provide integrated, innovative, data-driven, and sustainable programs in partnership with participants and the community.
Program Growth Areas
Within our programs we are focusing on key areas as part of our programmatic growth plan.
Youth and Young Adults
Geographic Expansion Healthcare Opportunities
Program Sustainability

Board of Directors
Officers
Laurie Franz, Chair
Linda J. McAleer, Secretary
Ivan Szeftel, Treasurer
Lisa Washington, Esq., Past Chair
*As of June 2024
Members
Nina Abbott
Evan Benn
Laura Bessen-Nichtberger, MD
Kevin Clancy
Elizabeth Cohen
Lee Dobkin, Esq.
Executive Leadership
Cynthia F. Figueroa President and Chief Executive Officer
Natalie Barndt Chief of Staff
Heather Keafer Chief of Communications & External Affairs
Jeffrey Booth Senior VP, Workforce Development
Grisselle Cougle, CPA Senior VP, Financial Shared Services
Janet Eickhoff Senior VP, Career & Technical Education
Waleska Maldonado Chief Program Officer
Philip J. Moran, CPA Chief Financial Officer
Brian Leatherberry
Robert G. Levine
Jerry Miller
Matthew Porter
Denise Portner
Sarah F. Weinstein
Liza M. Rodriguez Chief Administrative Officer
Katherine Shinholster Chief Advancement Officer
Judith Emmons Senior VP, Home Care Services
Nicole Hennessy, CPA Senior VP, Finance & Accounting
Kimberly McCaffrey Senior VP, Intermediary Services
Ana Ramos Hernandez Senior VP, Technology, Evaluation & Data Analytics
Joy Smith-Groomes Senior VP, Human Resources
Clara Thompson Senior VP, Community Living & Home Supports