A Love of Music and a Passion for Customer Service As Tina Paradisis reveals, people contain a multitude of talents. She delves into what it’s like to work with Porsche Centre Brighton … while exploring a vibrant music career on the side.
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ina is Porsche Centre Brighton’s Service Concierge, liaising with clients on vehicle servicing needs and welcoming customers to the recently expanded dealership. She sits directly in front of the glass-walled Porsche garage, where customers have a clear view of all the mechanics at work. “Though there’s been limited foot traffic due to COVID-19 in recent months, the job involves service-focused customer interaction,” she says. “I greet customers and assist our Service Advisors, to ensure exceptional care is taken with every vehicle visiting our facility and customers’ needs are met with every visit.”
Tina’s ability to listen to customers is evident in many aspects of her job. “I’m usually the one who answers the phone in the service department, ready to assist with a query or to make a service booking,” she explains. A self-described lover of people, Tina’s indulgence for staying in luxury hotels and preference for travelling at the ‘pointy end’ of the aircraft has also provided her with a keen appreciation of peerless customer service. “As I’m always looking to contribute to a customer’s Porsche Experience, I never get tired of listening to the feedback from our valued customers and helping people with their service requirements,” she says.
“I can’t thank my team enough for their continued support, teaching me about these amazing vehicles and of course while we evolve our learning in anything we love, we in turn learn more about ourselves.”
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