Student Handbook Your guide to studying with us
2024/2025
Welcome from the Principal
We are delighted that you have made the decision to join us at North Warwickshire and South Leicestershire College, and I am pleased to personally welcome you to our fantastic learning community.
The world of employment is experiencing changes that are creating demand for new and exciting careers as we respond to the climate change agenda and contribute towards the UK’s economic recovery. Getting the right training and developing the skills that employers need has never been more important. That is why, at NWSLC, we have been working hard to ensure that our courses help to put you in the best possible position to secure jobs and careers in the industry sectors that are set to grow in the future.
As a college that already works closely with hundreds of employers, we have a vast amount of experience in supporting you to develop skills in high demand areas. We work in partnership with several universities and are currently developing a formal partnership with Coventry University, so we can help you to progress on to higher education with the option to stay local and continue your studies at college or even combine them with your career.
You are joining a supportive community driven by the values of respect, honesty, and kindness. We pride ourselves on being innovative in helping you develop the skills and knowledge for your future careers, and we are renowned nationally for our exciting use of skills competitions to push you to excel. Many of our students come top in the national skills competitions.
NWSLC is a community and every stakeholder should, and can, give feedback on their experiences and we want to hear this. There are many mechanisms we have to facilitate this so we can improve and share what we do well.
We want you to enjoy learning with us and to feel safe and supported as you do so. Whatever your starting point, we will do our very best to make sure you have the knowledge, skills and support you need to progress.
This handbook has been compiled to provide you with the essential practical information that you will need to support your college experience. If you have any questions, please don’t hesitate to ask your tutor or any member of our college community.
I sincerely hope you enjoy your time at NWSLC and look forward to seeing you soon.
Marion
Plant OBE
FCGI Principal and Chief Executive Officer
Executive Team
Marion Plant: Principal and CEO
David Poole: Chief Operating Officer and Deputy CEO
Ben Crook: Vice Principal - Quality
Colin Butler: Executive DirectorPeople and Culture
Simon Lomax: Executive Director - Schools, Access and Support
Campus Maps
Curriculum subjects and facilities at each campus
Nuneaton Campus
Nuneaton Courses
Automotive Maintenance, Repair,
Finish and Motor Sport
Business
Beauty Therapy
Cabin Crew/Aviation
Childcare/Early Years
Computing and Digital
Counselling
Electrical Installation
Engineering
Esports
Foundation Learning/Lifeworks
Hairdressing/Barbering
Health and Social Care
Hospitality and Catering
Make-Up Artistry
Sports and Fitness
Teaching
Travel and Tourism
Uniformed Services
Digital Skills Academy (DSA)
DSA Courses
Digital Skills
Hinckley Campus
Hinckley Courses
Art and Design
Ceramics
Fashion and Textiles
Games Design
Graphic Design
Interior Design
Media
Music
Performing Arts
Photography
Journalism
Key Services
Chaplaincy
Counselling
Information, Advice and Guidance Team
Learning Resource Centre
Prayer/Contemplation Room
Student Centre
Wellbeing Hubs
Facilities
Refectory
On-site Parking
Glebe Street
Glebegate Restaurant
Costa Coffee
Starbucks
Gym and Sport Hall
The Salons
Prayer/Contemplation Room
Wise Owls Nursery
Facilities
On-site Parking
Key Services
Chaplaincy
Counselling
Information, Advice and Guidance Team
Learning Resource Centre
Prayer/Contemplation room
Student Centre
Wellbeing Hubs
Facilities
Costa Coffee
Creative Blooms
Refectory
On-site Parking
The Hutch Art Shop
Prayer/Contemplation Room
Theatre
Media & Gaming Labs
Wigston Courses
Beauty
Bricklaying
Business
Carpentry and Joinery
Childcare/Early Years
Computing and Digital
Construction Trades
Counselling
Engineering
Esports
Foundation Learning/Lifeworks
Games Design
Health and Social Care
Hairdressing
Media
Painting and Decorating
Sports and Fitness
Teaching
Travel and Tourism
Uniformed Services
Key Services
Chaplaincy
Counselling
Learning
Prayer/Contemplation
Student Centre
Facilities
Costa
Refectory On
Prayer/Contemplation
Radio
Harrowbrook Courses
Bricklaying
Carpentry and Joinery
Construction Trades
Powered
Student
Refectory On-site
Prayer/Contemplation
MTI Courses
CLEAR Courses
Harrowbrook Campus Wigston Campus
MIRA Technology Institute (MTI) Campus
Key Dates
Wigston Campus Information:
College Term Dates
Induction Monday 2nd September - Friday 13th September 2024
Term 1 Dates
Term Time Monday 16th September - Thursday 17th October 2024
Inset Day Friday 18th October 2024 (closed to students)
Half Term Break Monday 21st October - Friday 25th October 2024
Term Time Monday 28th October - Friday 20th December 2024
Term 2 Dates
Inset Day Monday 6th January 2025 (closed to students)
Term Time Tuesday 7th January - Friday 14th February 2025
Half Term Break Monday 17th February - Friday 21st February 2025
Term Time Monday 24th February - Thursday 10th April 2025
Term 3 Dates
Inset Day Friday 11th April 2025 (closed to students)
Term Time Monday 28th April - Friday 23rd May 2025
Bank Holiday Monday 5th May 2025
Half Term Break Monday 26th May - Friday 30th May 2025
Term Time Monday 2nd June - Friday 27th June 2025
Nuneaton, Hinckley and Harrowbrook Campus Information:
College Term Dates
Induction and Activate Weeks Monday 2nd September - Friday 13th September 2024
Term 1 Dates
Term Time Monday 16th September - Thursday 14th October 2024
Inset Day Friday 25th October 2024 (closed to students)
Half Term Break Monday 28th October - Friday 1st November 2024
Term Time Monday 4th November - Friday 20th December 2024
Term 2 Dates
Inset Day Monday 6th January 2025 (closed to students)
Term Time Tuesday 7th January - Friday 10th February 2025
Half Term Break Monday 17th February - Friday 21st February 2025
Term Time Monday 24th February - Friday 28th March 2025
Term 3 Dates
Inset Day Friday 11th April 2025 (closed to students)
Term Time Monday 28th April - Friday 23rd May 2025
Bank Holiday Monday 5th May 2025
Half Term Break Monday 26th May - Friday 30th May 2025
Term Time Monday 2nd June - Friday 27th June 2025
GCSE Exams
November Resit Series Tuesday 5th November - Friday 8th November 2024
Exam Day Date Time
English Paper 1 Tuesday 5/11/24 9am
Maths Paper 1 Wednesday 6/11/24 9am
English Paper 2 Thursday 7/11/24 9am
Maths Paper 2 Friday 8/11/24 9am
Summer Exam Series Thursday 15th May - Friday 6th June 2025
Exam Day Date Time
Maths Paper 1 Thursday 15/05/25 9am
English Paper 1 Friday 23/05/25 9am
Maths Paper 2 Wednesday 04/06/25 9am
English Paper 2 Friday 06/06/25 9am
College Themed Weeks
As part of our academic calendar, we will have themed weeks which will focus on key whole college activities. We will plan activities for students to participate in throughout this period, and curriculum teaching will have elements which will focus on these themes during the period.
Higher Education Week 14th October 2024
English and Maths Week 25th November 2024
Enterprise Week 9th December 2024
Competitions Week 3rd February 2025
National Apprenticeships Week 10th February 2025
World of Work Week 7th April 2025
National Careers Week 3rd March 2025
Our College Mission, Vision and Values
Our Mission
‘To achieve success through learning’
Our Vision
We will support the learning and skills development of individuals across all our communities by partnering with businesses to raise productivity and support locally, regionally and nationally.
Our Values Nurturing Work ready Sustainable Leading Collaborative
Code of Conduct
We are committed to creating an environment where positive conduct and behaviour is at the heart of productive learning.
The college has high expectations of all staff, students, and stakeholders and therefore everyone is expected to maintain the highest standards of personal conduct, to accept responsibility for their own conduct and behaviour and encourage others to do the same.
Be Ready:
• Arrive in time for all timetabled lessons and activities
• Bring all required equipment
• Wear appropriate clothing including protective wear when needed.
Be Respectful:
• Attend every session
• Allow others to work or study without disruption
• Focus on and participate in lesson and enrichment activities
• Look after the facilities, equipment, and environment
• Be polite and kind
• Treat everyone as you would wish to be treated yourself, respecting the fundamental British Values.
Be Safe:
• Wear your college ID badge and lanyard so that they can be seen
• Be in the right place at the right time
• Follow departmental and college health and safety rules
• If you do smoke or vape do so in the designated spaces only
• Conduct yourself safely and responsibly online
• Avoid contact with other people and their possessions
• Drugs and alcohol are not permitted onsite.
Our Respect Agenda
Securing a sustainable future for yourself and the world around you
Each term, NWSLC will host a RESPECT theme that allows you to focus on generating transferable social and employability skills. The RESPECT campaign will be incorporated into all aspects of college life.
Term 1 will see a focus on supporting you to settle into college life. You will find yourself working alongside peers, staff and external partners to set high expectations for your future. We will focus on themes to develop you, help to keep you safe and prepare for the future covering topics such as Black History Month, Safeguarding, British Values, Prevent and how to look after your mental health.
Term 2 has a clear focus on sustainability; economics, environmental, and social. This term will see the college community work on internal and external projects that benefit current and future generations.
Term 3 focuses on refining your employability skills, how to effectively use social media to boost your career and network, alongside careers advice, independent living, budgeting, education, career progression and much, much more...
Your Studies
Full Time Students
If you are on a full time study programme, your course will comprise of many different elements surrounding your subject of choice. As part of your study programme, you will be working towards achieving a main qualification, as well as completing mandatory sessions in:
• English and/or Maths – if you have not yet achieved your GCSE grade 4 or equivalent, you are required to complete these. We offer exam sittings in November (for those who achieved a grade 3 previously), as well as the traditional summer exams.
• Personal Development – each student will be allocated a specific tutor who will deliver core tutorials within your time with us; as you progress through your studies these become more personalised.
• Experience of Work – all full time students are expected to complete a minimum of 30 hours per year experience of work.
• Industry Placements – for those of you on a Level 3 T Level, you will be completing 45 days placement across 2 years. For Foundation T-Level, we will help with access to industry placement to support the transition to a full T-Level the following year.
• Personal, Employability and Enrichment Programme (PEEP) – participating in a personal development programme, employability sessions, trips, visits and enrichment at the college, you will develop the skills required to help you successfully achieve the next steps in your chosen vocation.
Adult and Higher Education Students
If you are on an adult education or higher education programme, your main qualification will be your only mandatory qualification. This does not however mean that you cannot access further training or development to enhance your progression and career opportunities.
If you do not have an English and maths GCSE at grade 4/C or above, we can support you to achieve this for FREE. We have flexible options for this including distance learning, evening and half day sessions to fit around you.
The college also offers a broad suite of online distance learning courses that can be studied alongside your main qualification to enhance your overall knowledge development. Further information on the courses available can be accessed here. www.nwslc.ac.uk/courses/online-and-distance/
The academic calendar may differ on adult and higher education programmes. There are policies, procedures and academic regulations that are specific to adult and higher education programmes. These will be covered during your induction to the college and your specific programme of study.
Please refer to your course specific handbook for further information, and for enquiries email trainhigher@nwslc.ac.uk.
Who to Contact
Name Role Main Campus Email
Carrie-Anne Abdulai Assistant Principal - Higher Education and Adult Programmes
Beverley Munslow Learning and Skills Manager Adult and Professional Programmes
Charlotte Bassett Higher Education and Adult Operational Lead
Elisha Cann Higher Education and Adult Assistant
carrie-anne.abdulai@nwslc.ac.uk
beverley.munslow@nwslc.ac.uk
charlotte.bassett@nwslc.ac.uk
elish.cann@nwslc.ac.uk
English and Maths
Why Studying English and Maths is So Important
At NWSLC, all our students will continue to develop their English and maths skills, even if they already have a grade 4 or above in these subjects. Students who have not yet achieved their grade 4 will be helped and supported to achieve these important qualifications in dedicated timetabled classes.
• Supports your main vocational studies
• Creates more opportunities for future employment
• Gives access to more educational progression routes
• Improves confidence and wellbeing
The Benefits of English and Maths
Studies into the benefits of improving your levels of English and maths, and achieving a GCSE in these subjects have shown:
• You are more likely to be able to earn more - if you have good levels of English and maths, you are likely to earn approximately £2000 a year more than someone who doesn’t
• You are more likely to be able to progress to higher level courses and universitythe majority of Level 3 courses and university courses expect students to have a grade 4 GCSE in English and maths as a minimum
• You are more likely to be healthier - there is evidence that people with good levels of English and maths tend to be healthier and have a longer life expectancy
• You are more likely to be able to successfully communicate and respond to the world around you. A good level of understanding of English and maths means that you can have more control over things like your finances, communication, and you can gain a better understanding of issues such as politics and current affairs
What English and Maths We Offer
We offer the following qualifications and support to students:
• GCSEs in English and maths
• Support available in English and Maths Hubs across various sites
• English and maths skills development integrated into all vocational delivery
• Functional skills in English and maths to adults and apprentices
• Additional Learning Support (ALS) to adults
Who to Contact
Name Role Main Campus Email
Karen Bailey
Adult & Apprentice English and maths LSM All karen.bailey@nwslc.ac.uk
Dawn Morris maths LSM
Rachel Foster English LSM
Nuneaton, Hinckley & Harrowbrook dawn.morris@nwslc.ac.uk
Nuneaton, Hinckley & Harrowbrook rachel.foster@nwslc.ac.uk
Catrin Meredith English and Maths LSM Wigston catrin.meredith@nwslc.ac.uk
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/993202/GCSE_Attainment_and_Lifetime_Earnings_PDF3A.pdf https://www.gov.uk/government/publications/english-and-maths-provision-for-adult-learners-benefits
Experiences of Work
This is a core part of any full time study programme which support you in developing key skills and behaviours which will increase your opportunities in the future.
There are many different ways you can gain experiences of work, and across each year you are with us, you need to gain 30 hours and upload these on to our Box Portal. You may gain all 30 hours in one of the activities below, or in parts across many of them. There is no rule here, it is just how it will benefit you and your goals best.
Work Taster:
This could be a visit to a workplace, a tour of a workplace, short time shadowing someone in their workplace. If you have a part-time job already, you could shadow a colleague in a different role to gain further experience.
Student Enterprise:
This is for those who study alongside one of our commercial outlets e.g. hairdressing, beauty therapy, restaurant etc. To log this type of activity, you must be involved in the commercial operation, so serving or dealing with external clients/customers. This can also include where you run a pop-up or short-term enterprise linked to your vocation.
Social Action:
Volunteer community work, project work to benefit a local business or community.
Preparation for Higher Education and Higher Apprenticeships: This includes participating in all or some of these activities:
• Meeting with IAG to discuss progression options in HE, in a group or in a 1:1 session
• Attendance to an internal careers/HE fair
• Attendance to Higher Education Institute open days or external UCAS events
• Getting support to help with UCAS/ National Apprenticeship Website applications
• Personal statement workshops and writing activities
• Student finance applications
• Preparing for university life
Work Experience:
Work experience is where you visit an organisation to undertake work experience; this will be organised to support you in your course and career objectives.
You will be on this placement for more than just a one-day visit or taster.
Induction Weeks
Once you have completed your enrolment and you are a part of our student body, you will be invited for an induction and activate week before you formally start your programme, so you are able to get to know your tutors, the college, your course and what extras we have to offer.
Within your induction week, you will undergo the following activities:
• Activities which support you getting to know your tutor and peers
• Overview of the course(s) you are enrolled on
• Safeguarding briefing
• Session on the student contract, expectations, and college agendas
• A tour of your college campus, this will include introductions to:
° English and maths team
° Student support teams
° Student enrichment and youth work teams
• You will have videos from the leadership and management team including:
° Principal
° Assistant Principals
° Assistant Principal for Student Support and Services
° Learning and Skills Manager for your department
• Skills assessments – English and maths as well as vocational focussed
For those of you who are on a full time study programme, you will also undergo ‘Starting Point’ activities. These activities are designed to focus on getting to know you, your learning style, your previous achievements and where you want to progress to.
Your course tutor will meet with you on a 1:1 basis and complete a ‘starting point meeting’ where you will be asked a variety of questions, so we can make sure you have the most productive time studying with us.
Keeping Our Students Safe
We all have a duty to keep you, all other students and our staff safe whilst you are with us.
We do this in many ways.
New Lanyard Colours
All staff, students and visitors must wear a lanyard at all times around the campus. You will get your ID badge upon your confirmed enrolment and you are responsible for displaying this throughout your time with us. If you forget your lanyard, please report to the reception at any of our sites and we can issue you with a temporary ID. If you lose your lanyard, there is a replacement fee which can be paid and collected at our enrolment centres. If you are not wearing your lanyard you WILL be challenged by a member of staff Persistent non compliance will result in disciplinary action being taken.
Security Procedures
We have a range of different procedures and processes that we use to keep you all safe:
Alarms – We have different two bell rings that can sound across the campus at any point. These two bells require very different actions, so please familiarise yourself with this key information. Your tutors and all staff are aware of the process within these procedures and will be able to support. We will run drills throughout the year for both of these alarm processes.
• A continuous bell - when this is rung, please leave the college via the exits in a calm manner and head to our evacuation points, these are highlighted across the campus. Leave all belongings behind and respect the direction given by the marshals who will be present. For those of you with mobility issues, please wait in the designated areas and staff will come and assist you.
• An intermittent bell - in the event of this bell you will need to RUN and HIDE in a safe place. We will only sound this alarm if we believe there is threat to persons within the college. You will need to follow the instructions given by your tutor or closest available staff member and remain quiet. You need to find a space where you cannot be seen and barricade any doors or entrances. Should any alarm be triggered by a student without consent, this will be classed as gross misconduct and will lead to disciplinary actions being taken against that individual.
First Aid – A first aider is available at all of our campuses to support in the unlikely event of an injury or accident whilst at college. If you or another student feel unwell, or have an accident, please contact the reception team or tutor so that the appropriate arrangements can be made.
E-Safety – your virtual safety is as important as your physical safety. Our college systems host a profanity filter and additional security filters. If you require any support or guidance with this, please contact the IT Services team who will be able to offer support and resources. Contact can be made either by logging a service desk ticket at e-services.freshservice.com/support/home or by calling us on 024 7624 3270.
If you are ever concerned about your own safety, or the safety of others log into your box account and on the right hand side click the red ‘log a concern’ button.
Safeguarding
What to do if You Feel Unsafe
Whatever the issue, whether it be bullying and harassment, self-harm, issues at home or concerns that someone might be exposed to violent extremism, the Safeguarding Team are here to help.
These are the ways you can contact the team:
• EMAIL: safe@nwslc.ac.uk
• PHONE: 0330 058 3000
• LOGGING A CONCERN ON THE BOX:
On the Box homepage you can click the ‘Red Button’ this will open a page which will allow you to make a safeguarding referral directly to the team.
• SCAN: This QR code will take you directly to the safeguarding page to complete a referral form. Or click here https://www.nwslc.ac.uk/safeguarding/
Roles Within the Safeguarding Team
Peer on Peer Abuse (Bullying and Harassment)
We have a zero tolerance of bullying and harassment and will not accept students bullying in any form, whether that be verbal, physical or cyber related. The college regards bullying as unacceptable behaviour and will try to stop it happening wherever and however it happens.
Any complaint will be investigated and bullies will be dealt with. This may lead to disciplinary action including them being excluded from college or even arrested if a criminal offence has been committed. If you need further information on this, please see our Student Bullying and Harassment Policy which can be found in the policies section of this handbook.
If you are being bullied or witness bullying of any nature, speak to your course tutor and this will be escalated appropriately.
Duty Managers – During all term time opening hours, each campus will have a designated Duty Manager who is member of the management team, as well as a Duty Safeguarding Officer. Between these two staff members, they will support all incidents with students. If you ever need a Duty Manager or Safeguarding Officer, please contact reception and they will ensure someone contacts you.
Safeguarding Officers – Much like the Duty Managers, we have assigned Safeguarding Officers who are available to discuss urgent issues with you throughout the week. If you need to speak to someone, please contact the team via the methods above, or head to the reception of your campus and a member of staff will contact them for you.
Designated Safeguarding Lead (DSL) – Our college DSL is Katy Urwin (Assistant Principal), and our Deputy DSLs are Andrew Howarth (Student Experience Manager) and Lindsay Parker (Team Leader).
All can be contacted on the email address safe@nwslc.ac.uk.
Katy Urwin Assistant Principal
Howarth Student Experience Manager
Parker Team Leader
Andrew
Lindsay
Pastoral Support
At the college, we have a range of support services available to support your physical and mental health and wellbeing.
Personal Development Coaches (PDC)
For those of you on a study programme, you will be allocated a PDC, their role is to deliver the core tutorial curriculum, known at NWSLC as your Personal Development Programme or PDP, as well as support you with your personal development at the college. The team will meet with you regularly to discuss your attendance, progress, whether you need any support, advice or guidance, and your next steps.
The Emotional Wellbeing Coordinators
At many of our campuses, we have Wellbeing Hubs where students can visit when they need that extra bit of support on days when they are struggling, whether that be a safe space to talk about their emotional health concerns, signposting to external services or coping strategies for dealing with issues such as low mood, anxiety, and self-harm. These will be advertised around the college and your PDCs or tutors can guide you to these should you ever need them.
Pastoral Link Workers
If you are a looked-after child, a care leaver, a young carer, or a young parent, you may benefit from additional support to offer mentoring, a listening ear or help navigating college life.
We will assign you a Link Worker who will contact you at the start of the academic year.
College Counselling Service
We have a team of counsellors based at our college. This team is based across our campuses and you can either speak to your tutor about referring you to this service, or alternatively you can refer yourself via the Box or scan the college safeguarding QR code.
Sport and Exercise Facilities
We have a team of staff who can support you with physical and fitness wellness which can support your mental health and wellbeing also. These teams are based across our campuses, and they can run one to one, small, or large group sessions.
Academic Support
We want you to achieve your potential whilst studying with us and, as well as your teachers, we have a wider team of staff, facilities and resources to support you in getting the most out of your course.
Learning Resource Centres
The college has Learning Resource Centres (LRCs) at Nuneaton, Hinckley and Wigston campuses which provide a wealth of information and resources to support both staff and students.
The LRC teams run bespoke and small sessions to help you improve your core academic skills.
The team can support you with your study skills and digital skills and help you find the best resources including ClickView, books, stationery, journals, magazines and e-mags, as well as providing a quiet and comfortable space for you to complete some of that coursework!
You can reserve items held at a campus at which you don’t study; these items can then be transferred to the site where you are normally based for you to collect.
Academic Course Reviews and 1:1 Meetings
If you are enrolled on a full time study programme, you will be allocated up to 2 hours per week for an ‘Academic Course Review’ session. In these sessions you will sit in a one to one meeting with your tutor and discuss your progress, setting targets, collecting and evaluating experiences of work, tracking your achievements and monitoring attendance.
We aim for you to meet with your academic tutors at least 6 times during the year and the details and actions from these meetings will inform next steps, action plans and praise notes, as applicable.
Adult and higher education students are entitled to at least 1 one to one tutorial per term. Additional tutorials can be requested via your tutor as required.
Adult Learning Support (ALS)
If you are an adult student, you will attend a variety of sessions to achieve your core qualification, but you will also have access to our Adult Learning Support team. This team will meet with you to discuss any specific or general struggles with your academic skills, the teachers will develop an individualised plan to support you to overcome your issues and check back with you regularly to see how you are getting on.
If you want to access this support, please speak with your course tutor in the first instance. They can refer you for ALS support. Students can also self-refer.
You can contact: Jaswant.soand@nwslc.ac.uk for more information.
It is important to understand that you must be studying on a current adult education course, to access support from the ALS Team.
Higher Education Learning Support
All higher education students are assigned a personal tutor who you will meet with regularly to gain individualised support with study skills and assignments and monitor your progress on programme. Should you require any academic or pastoral support whilst studying on a higher education course, you are encouraged to book a one to one appointment with your personal tutor who will be able to signpost you to the relevant service.
Disabled Students Allowance
Disabled Students Allowance (DSA) is extra support funded by the government to cover any additional study-related costs that you may incur because of a mental health condition, long-term illness or any other disability. DSA does not need to be repaid and the type of support, and how much you receive, depends on your individual needs - not your household income.
What DSA can pay for:
• Specialist equipment such as: computers, software, printers/scanners, audio capture equipment and other software
• Non-Medical helpers such as: specialist note takers, communication support workers sign language interpreters, specialist mentors and specialist one-to-one study skill support works
• General Allowance: for any additional costs such as printing
• Travel Allowance: to cover extra travel costs you have because of your disability such as: taxi costs when public transport isn’t available if you need to get a taxi to college instead of public transport
Students who have previously received support via an Education, Health and Care Plan (EHCP) should be aware that a move to Higher Education will cause the EHCP to cease. It is therefore important to seek support through the DSA in order to access the resources listed above.
Further information regarding support for Higher Education students can be accessed here.
To apply for DSA please visit: www.gov.uk/disabled-students-allowance-dsa/how-to-claim
Equity, Diversity and Inclusion
Fundamental British Values
We are dedicated to promoting values which ensure that our students develop a strong sense of social and moral responsibility. We prepare our students for life in modern Britain by developing an understanding of democracy, the rule of law, individual liberty, mutual respect and tolerance of those with different faiths and beliefs.
The five definitions of British Values are as follows:
• Democracy
• The rule of law
• Individual liberty
• Mutual respect
• Tolerance of different faiths and beliefs
It is our aim that all our students are able to contribute effectively to the wider community, using the skills and knowledge they have acquired during their time here. As well as being fully engaged in their learning experience, we want our students to become responsible and well-rounded individuals.
Equity, Diversity and Inclusion
The college is fully committed to actively promoting shared values that include equality, diversity and social inclusion, involving our community by actively listening to and involving our stakeholders. The college has published specific equality objectives which demonstrate our commitment.
The objectives set out that we will:
• Advance equality of opportunity between all student groups in education and training and promote inclusion through dynamic governance and leadership,
• Enhance the teaching, learning and assessment environment ensuring it is safe, supportive and anti-discriminatory and raise aspirations, success and progression opportunities for each individual,
• Promote equality and diversity in order to have a positive impact on the release of the potential of all staff, students, employers and the communities we serve.
The Chaplaincy Team
The college is home to a diverse and lively community, filled with people from varying backgrounds and world views.
The role of the Chaplaincy is to enable discovery of ourselves and the world around us, invite a sense of connection to those things and inspire wholeness and flourishing within our college community. We offer a confidential, non-judgemental listening ear and support to everyone within the college community. You don’t have to be religious; we are here for everyone regardless of faith or belief.
Throughout the year, we seek to recognise many of the major religious and cultural festivals. We often do this in the main social areas and all our activities are designed to be fun and open to everyone.
We also provide:
• Enrichment activities
• Religious services
• Tutorials
• Pastoral care
• Charity work
Responses to tragedy – We are especially here to help anyone who has experienced difficulty, trauma, bereavement or loss.
We also have prayer rooms on every campus which can be used by anyone. They are available as a quiet space for reflection and they are equipped with resources for prayer, worship and ritual washing.
Stephen Blyth Lead Chaplain
Joseph Couves Chaplain
Our Digital College
The Box
The Box is your Electronic Individual Learning Profile (eILP), this contains a volume of information about you as a student and this will continue to develop as you progress through your programme.
The Box is the central hub for information such as:
• Your attendance
• Your progress (On Track and On Target)
• Your academic meeting records
Technology for Your Lessons
• Your targets and results
• Your timetable
• Your support needs
As a student, you will have access to and use a variety of different technology in your studies. These will be used to access teaching resources and assessment during your studies with us.
• Logging on – The first step to be able to access any of our online services is to get yourself logged on to our college system. When you use a computer at college or at home, your login is always the same, and your password will be changed after your first log in to something personal to you. Your first login details are:
° USERNAME: your student number (on your college lanyard), for example 111111@mymail.nwslc.ac.uk
° PASSWORD: date of birth (8-digit format) . First part of your postcode, for example 010502.CV11 or 160599.LE4
Once you have logged in for the first time and changed this, you will use this to login to your account remotely or on site.
• MFA – Our sites all use MFA which is multi factor authentication. The simplest way to connect to this service is to use our instructions here e-services.freshservice.com/support/solutions/articles/25000047365
• Microsoft Teams – You can access teams throughout your studies to communicate with your teachers, complete online lessons and meet with your fellow students for activities.
• Microsoft 365 – As a student, you will have access to all the Microsoft apps for free. This access will ensure you are able to complete course work, class activities and assessments throughout your studies. You will also be given an allocation of storage to save your work to the cloud.
• Moodle – Moodle is our Virtual Learning Environment (VLE) where your teachers will place the resources that are used in your lessons, where you will upload assignment, workbooks and coursework. You can access this when you are in college and at home via our online services page on the college website.
• TURNITIN – We have invested in TURNITIN which is software for detecting plagiarism. Plagiarism is when you work is taken from another source (books, internet, journals, newspapers) and presented as your own.
• E-Library – as well as physical libraries, we also have an e-library where you can access books, journals, magazines, newspaper articles and videos to support your studies. This system can also be used to monitor the team regularly share hints, tips and articles to support your academic progress.
• MyNWSLC App – This is your hub for your time at college. You can access your timetables, report an absence, get updates, find out about college events and activities, benefits and share your experiences.
Careers, Advice and Guidance
We have a team of dedicated career guidance professionals that will make sure you are on track to pursue a career you are passionate about, and help you to plan for the future, even if you are unsure of what that is.
We offer confidential and impartial one to one guidance appointments at the college; these are easily accessible and can be booked through the reception team and by email. If you are an existing student, you can also arrange a guidance appointment via your personal development coach.
What Careers Advisors do:
• Listen to you carefully and provide impartial information, advice and guidance
• Help you to explore career paths and make sure you are aware of all your options so that you can make an informed choice about your future
• Help you to consider how to make informed decisions on your career and study options.
• Ask questions to help you clarify your goals and come up with an action plan
• Work with you to realise your own ambitions and tailor the information to your needs
• Help you with CV development, completing online application forms, and interview preparation
• Information and advice on completing the UCAS applications
• Stand out from the crowd with advice on writing your personal statement for university and degree apprenticeships
• Financial advice on the cost of higher education.
You can book as many appointments as you need, there is no limit on the number of times you can see a Careers Advisor.
The Careers, Advice and Guidance Team will also organise college events to help you to get advice and plan for your future this might be hearing from experts from Industry and meeting potential employers at our Careers Fair, learning all about university during our Higher Education Week and offering specific workshops to ensure you are ready for your future after your time at NWSLC.
You can contact our guidance team by emailing guidance.team@nwslc.ac.uk
Progression to Higher Education
One of the best performing colleges or universities in the Midlands for Higher Education courses based on experimental statistics from the National Student Survey 2023.
NWSLC is proud to offer a diverse and expanding range of Higher Education programmes including a portfolio of BTEC Higher National qualifications and a range of foundation degrees and top up degree programmes through franchised and validation arrangements with partner universities.
Our Higher Education provision enables students to study locally, for a variety of higher level academic and professional qualifications, enhancing skill levels and career progression opportunities. Our flexible delivery model and online resources enable our students to study around their existing commitments and achieve their academic targets. There are many advantages to choosing to study a university-level course with us:
• We’re affordable: our course fees are lower than universities so you don’t have to spend a fortune to gain a university-level qualification.
• We’re nurturing: our small class sizes and supportive, friendly staff mean that you’ll get the support you need throughout your studies - we also cater for mature students , offering a range of services to ease you back into education. We provide a 1 hour tutorial session for all students and personalised 1:1 support.
• We’re flexible: we offer a range of study options flexible to fit around your lifestyle and work commitments.
• We’re supportive: Not quite ready for University study? We also offer Access to HE courses providing the perfect stepping stone to get you on your way to achieving your degree.
• We’re employer-focused: our facilities are industry-standard where you’ll be taught by experts from a variety of industry sectors, including Engineering and Manufacturing Creative Arts, Media and Design, and Healthcare.
• We’re local: we can be flexible around personal commitments.
• We’re regulated by the office for students: we also offer the opportunity to top up with partner universities.
Browse our UCAS course provider page here or browse all HE course areas here.
96% of students agree that teaching staff have supported their learning. National Student Survey 2024
Study a degree at NWSLC where your ideas and opinions matter
100% of students felt that during their studies they were free to express their ideas, opinion and beliefs
Higher Education programmes are available in the following areas
Learning Support
Additional Learning Support
We are committed to providing the highest standards of support to our students, tailoring our provision according to the nature of individuals’ Special Educational Needs or Disabilities (SEND). By doing so, we can ensure that students enjoy a fulfilling college experience. We want our students to take opportunities and make progress - we have a great track record of our supported students’ achievement, leading to increased independence, productive lives and successful careers.
Our goal is to break down barriers to learning and facilitating equal access to our facilities and courses. Our team works hard with teaching colleagues, our pastoral, guidance and safeguarding teams, our Local Authorities and external agencies to provide bespoke support.
We provide support for our students who experience a wide range of learning needs, including:
• Attention Deficit Hyperactivity Disorder (ADHD)
• Autism spectrum conditions
• Asperger’s Syndrome
• Hearing impairment
• Moderate learning difficulties
• Mental health conditions
• Physical disability
• Social, emotional and mental health (SEMH) needs
• Specific learning difficulties, conditions and disabilities
• Visual impairment
When a student with an active Education, Health and Care Plan (EHCP) joins us, the content of the EHCP still applies and helps us to understand how best to support you when you enrol with NWSLC. Please let us know about your EHCP as early as possible: we support a vast range of SEND and want to ensure that we put the correct support in place for everyone. In the case of most students, once the Year 11 annual review has been completed and NWSLC has been named as a potential destination, the Local Authority engages in a consultation process with us, to determine that we can meet the requirements outlined within the EHCP. After this, we will then aim to meet with students to explore the support and adjustments we can put in place. Again, please indicate on your application form that you have an EHCP. Should you have any queries, please ring the College and ask to speak to the Additional Learning Support Team, or email support@nwslc.ac.uk. The earlier we get to know about any student’s needs, the better!
We hope to learn more about you in the following ways:
• Via self-declaration on application
• Via EHCP consultation with the local authority if you have one
• During course interview
• At enrolment onto a course
• During initial assessment and induction
• During tutorials/ 1:1 meeting
Exam Arrangements and Concessions
NWSLC is committed to the success and achievement of all students, including those with additional learning support needs, learning difficulties and disabilities in accordance with and defined by the Equality Act 2010. The college complies with Joint Council for Qualifications (JCQ) legislation to provide all students with fair and equitable access to exams.
Examination concessions might include:
• Separate invigilation arrangements (i.e., a smaller or less crowded examination room)
• Additional time
• Rest breaks
• Use of a word processor or assistive technology
• A reader or scribe
• Enlarged font or coloured paper
These arrangements are not provided automatically; even if you have received examination concessions at school, or have an EHCP, you must alert the college if you think you may require examination support. Students are asked to declare at application and enrolment, or to inform teaching staff early in the year, whether they need support in exams to help them achieve; this includes prior support and exam concessions they may have had at school (please provide any documentation, if you have it).
The tutor will then make a referral to the Assessment Team, providing evidence of the student’s ‘normal way of working’ to support the referral. In most cases, a fresh assessment of need will take place. This is because the college must ensure that any reasonable adjustment implemented on behalf of the student is based on firm evidence of a barrier to assessment and is in line with guidance provided by the JCQ Guidelines (full JCQ Guidelines can be found at www.jcq.org.uk
The Assessment Team will work with teaching staff, support staff and our Exams Team to ensure that approved access arrangements are in place for internal assessments, tests, mock exams and exams. Approved concessions will be visible on our students’ profiles.
It is rare that a new student will be given exam arrangements in the first term, unless satisfactory evidence (including medical evidence) can be provided by the student including an Education, Health and Care Plan (EHCP) where exam concessions are clearly recorded.
Requests for supporting evidence for any new starters assessed during the first half term will be sent out six weeks after the start of term, to allow tutors to determine normal way of working and evidence of need, providing them with adequate time to do so. The exception to this is for students who have requested to take GCSE examinations in November.
Financial Support
Bursaries
Individual bursaries are available to help students, who may be experiencing financial hardship, to attend and complete their course. The Student Bursary Fund is available to help students cover the essential costs of attending college, such as:
• Travel and transport (if you live more than 2 miles from the campus you are studying at)
• Childcare
• Free meals
Course Fees
Students aged 16–18
• Essential college trips
• Equipment kit and uniforms
• Fees if you are 19+ and not eligible for fee remission
If you are aged 16-18 on a full time course, there are no course or examination fees.
Students aged 19+
Financial support may be available for students aged 19+ if:
• You are claiming benefits and studying a level 1 or 2 qualification
• Or earning less than £25,000.00
• Or enrolling on to a full level 3 qualification age 19-23 years at the start of the course and do not already hold a full level 3 or higher qualification
You may be able to apply for a 19+ Advanced Student Loan to cover the cost of tuition fees. The loan is easy to apply for, doesn’t involve a credit check and you don’t have to pay anything back until April (the following year) after you’ve completed your course. In order to apply for the loan you must be:
• Aged 19 or over on the first day of your course (there is no upper age limit)
• Living in the UK on the first day of your course and have lived in the UK, the Channel Islands or the Isle of Man for three years immediately before this
• Living in the UK or have settled status with no restrictions on how long you can stay
• Studying at an approved college or training provider in England
• Enrolling onto an eligible course at Level 3 and above that is a full qualification and approved for public funding. Including: Access to Higher Education Diploma and other Diplomas and Certificates
Higher Education
Our Degree-Level courses are approved for funding through Student Finance England. Depending on your eligibility you can may be able to apply for a tuition fee loan to cover the cost of your course, this means you wouldn’t be required to pay for the course upfront. Although it is called a loan, it will not impact your credit score and repayment begins after your course has ended and your income exceeds the repayment threshold.
Alongside your tuition fee, you may also be eligible to apply for a maintenance loan which is a type of financial aid to support students alongside their degree-level course. Maintenance loans are intended to assist with expenses such as accommodation, food, transportation and other
The amount you receive will depend on household income, if you are a carer or if you have any children. They are paid into your bank account 3 times a year, usually at the start of each term.
Tuition Fee Loan Maintenance Loan
Your Voice Matters
At NWSLC we want to hear your voice, your opinion matters, and you can work with us to improve our students’ journey. There are a variety of ways you can be involved, this includes being a Course Representative speaking on behalf of your peers at meetings with curriculum management, or simply by giving your thoughts during the collection of this information.
You could become a member of the Student Union. This is a proactive group of elected students who represent their peers and organise student trips and events. The Student Union also form part of the Student Voice and meet with our College Principal (through Student Parliaments), usually about four times a year, to discuss any issues relating to College life. You can get actively involved in the decisionmaking processes of the college. Students can participate in recruitment panels, student forums, the Student Union or become a Student Governor. All these activities develop confidence, interpersonal skills and make an excellent platform for going onto Higher Education and provides lots of examples of skill development to put into job applications and CVs.
You can also get involved with our Student Experience Team who are committed to providing a wide range of activities that enrich the lives of our students. Our activities are designed to allow
students to develop a hobby such as art or dance, to participate in sport or fitness activities or to develop employability skills such as teamwork, organisation, planning and budgeting. Activities are student-led, which means that students determine the nature and content of many of them. To ensure that you live student life to the full, our Student Experience Team create an exciting programme of activities around your course timetable, which include games, events, trips, competitions, fundraising and volunteering opportunities. As you can tell, in between study, there are plenty of opportunities to have fun and meet new friends along the way.
The skilled and highly qualified Youth Workers are located in the Student Centres. If you want to learn new skills, try new experiences or just fancy a chat, the team are always willing to help!
Enrich Yourself
There are plenty of activities to get involved in as part of student life at NWSLC.
This could be as part of our student representative body, or by participating in one of our many enrichment clubs, societies or competitions.
Competitions
We are one of the few colleges in the country with a specific strategy around competitions and we actively promote the competitive spirit. We think competition work is very important as it encourages you to demonstrate your skills, to strive for excellence and to achieve your best.
All our students are encouraged to develop their skills through participating in competitions, including at national and international levels. Competitions are an excellent way of enabling students to practice real-world employability skills including performing under pressure, delivering to tight deadlines and being judged by employers against industry standards. Taking part in live activities inspires young people to get enthusiastic about their future career options.
Just this year, students from North Warwickshire and South Leicestershire College have triumphed at the national finals of the WorldSkills UK LIVE competition, after winning five Gold medals, six Silver and three Bronze medals overall.
Enrichment Activities
All NWSLC students have access to a wideranging and fun-filled enrichment programme which is arranged around your timetables, so you can make the most of your time at college. So, why not come along and have a go at something new?
Our campus Youth Workers and Sports Coaches can offer some of the following:
• Driving theory classes
• Pool leagues
• Table tennis
• Rugby
• Arts and crafts
• Boxing
NWSLC Sports Teams
NWSLC’s sports teams allows for individuals to be the best athlete they can be in their chosen sport. Sports teams sessions are scheduled to fit around your academic timetable with each squad having the opportunity to train twice a week and play in county, regional and national competitions.
All sports teams play competitive fixtures on Wednesday afternoons in the Association of Colleges (AoC) Leagues.
We are looking to recruit students into the following teams:
• Men’s and Women’s basketball
• Mixed cricket
• Women’s netball
• Men’s and Women’s football
• Mixed inclusion football
Each team is coached by specialist coaches, who design training programmes unique to the individuals to improve their ability over the academic year.
Our Commercial College
Here at North Warwickshire and South Leicestershire College, we offer many fantastic services and facilities that are open to the public and can be used by members of the community and businesses. Our facilities and services are mostly run by our students, under the professional supervision of their tutors, allowing them to gain invaluable work experience, whilst you receive first-class service in comfortable surroundings.
Glebegate Restaurant
The Glebegate Restaurant in Nuneaton is operated by the hospitality and catering department based at our Nuneaton Campus, to provide a realistic working environment in which our students can achieve a nationally-recognised qualification and gain essential work experience. We are open to the public and offer three course lunches and a fine dining dinner experience. We use fresh and locally-sourced produce wherever possible, and our restaurant is fully licensed offering a broad range of quality wines and beers from local and continental brewers. We have recently acquired the prestigious Craft Guild of Chefs’ College Accreditation and regularly host Guest Chef and themed evenings.
Glebe Street
Fancy a change from the college canteen? Glebe Street is a great place to eat in Nuneaton and is located on the ground floor of the Hospitality and Catering building at the Nuneaton Campus and offers a wide range of freshly-prepared food to eat in or take away!
Drawing heavily on the Street Food tradition, we offer freshly-cooked breakfast dishes, snacks, sandwiches and hot and cold lunch choices from our ever-changing ‘Specials Board’. We cater for a range of dietary and allergen requirements including an exciting range of Vegetarian and Vegan choices. All food is prepared and served by our award-winning students and staff.
The Salons
A wide range of Hair and Beauty treatments are offered from our Nuneaton and Wigston campuses.
All treatments are carried out by our student hairdressers, barbers, beauty and complementary therapy practitioners in a professional training environment, under the observation of our professionally qualified staff who themselves have many years of industry experience. Our fully-equipped hair and beauty salons provide a comprehensive range of hair, face and body treatments at a fraction of high-street prices in a friendly atmosphere. Our trainee hairdressers and barbers offer a broad range of cuts, colours, styles and hair services, while our beauty students provide luxurious face and body therapies and treatments.
See our price list www.nwslc.ac.uk/the-salons for further information and to book an appointment. You can also buy gift vouchers if you want to treat those special people who are supporting you!
The Gym
Our Nuneaton Campus has a fully-equipped gym which is free for all students to access* and we offer a wide range of equipment, fitness classes, one-to-one personal training, fitness support and advice and a spinning studio.
The gym is open to the wider public and external fitness sessions are offered including Total Powerbags, Circuits, HIIT and Zumba - these classes are paid with a small fee.
*within allocated time slots, please see the notice boards for more details.
Wiggle Radio
Wiggle radio is developed and designed by students at the Wigston Campus and features a wide variety of music and programmes. All students are welcome to apply to have a show on Wiggle or guest on someone else’s show.
The management of the station is overseen by students form HND in Creative media, OCR National in Media Level 3 BTEC First in Media.
It’s great opportunity for students to get involved and develop their skills, not just broadcasting but also managing and promoting campaigns.
Our Nurseries
Rated Good by Ofsted, and located at our Nuneaton Campus and Wigston Campus, our day nurseries provide children with a safe and fun environment for them to learn, play and grow!
Open to the public and those studying at the College, we provide full time and part-time places for children aged 0-5 years at our Nuneaton Campus, and full-time/part-time places for children aged 0-5 years during term-time at our Wigston Campus. We also host sessions for children aged up to 8 years during the holiday period at our Nuneaton Campus.
Policies and Procedures
Admissions and Funding
Safety and Security
Advice, Guidance and Careers Education Policy
https://www.nwslc.ac.uk/wp-content/uploads/Advice-Guidance-andCareers-Education-Policy-2021.pdf
Higher Education and Further Education Admissions
https://www.nwslc.ac.uk/wp-content/uploads/HE-FE-AdmissionsPolicy-2020-2.pdf
Student Bursary and Discretionary and Advanced Loans Bursary Funds
https://www.nwslc.ac.uk/wp-content/uploads/Student-BursaryDiscretionary-Policy-2022-23.pdf
Tuition Price Policy
https://www.nwslc.ac.uk/wp-content/uploads/ Tuition-Price-Policy-2022-23.pdf
Anti-bullying
https://www.nwslc.ac.uk/wp-content/uploads/ NWSLC-Anti-bullying-Guide-2020.pdf
Bullying and Harassment Policy
https://www.nwslc.ac.uk/wp-content/uploads/Student-Bullying-andHarassment-Policy-2020-1.pdf
Health and Safety Policy and Arrangements
https://www.nwslc.ac.uk/wp-content/uploads/ Health-Safety-Policy-2022v1.pdf
Safeguarding and Protecting Children and Vulnerable Adults
https://www.nwslc.ac.uk/wp-content/uploads/ Safeguarding-Policy-2022-v3.pdf
Suicide Prevention
https://www.nwslc.ac.uk/wp-content/uploads/ Suicide-Prevention-Policy-2023.pdf
Your Feedback Comments, Compliments and Complaints
https://www.nwslc.ac.uk/wp-content/uploads/Compliments-Commentsand-Complaints-Policy-2021-1.pdf
Assessment and Exams
Digital, GDPR and FOI
Assessment Misconduct and Appeals
https://www.nwslc.ac.uk/wp-content/uploads/Assessment-Misconduct-andAppeals-Policy-2022-1.pdf
Malpractice and Maladministration Policy
https://www.nwslc.ac.uk/wp-content/uploads/Malpractice-andMaladministration-Policy-2021.pdf
Student Initial and Diagnostic Assessment
https://www.nwslc.ac.uk/wp-content/uploads/Student-Initial-DiagnosticAssessment-Policy-2021.pdf
Centre Policy for GCSEs
https://www.nwslc.ac.uk/wp-content/uploads/GCSE-Centre-Policy-2021.pdf
Freedom of Information
https://www.nwslc.ac.uk/wp-content/uploads/FOI-Policy-PublicationScheme-2021.pdf
General Data Protection Regulation
https://www.nwslc.ac.uk/wp-content/uploads/Rights-of-Individuals-underthe-GDPR-Policy-2022.pdf
Blended Learning
https://www.nwslc.ac.uk/wp-content/uploads/Blended-LearningPolicy-2020-1.pdf
Support
Student Expectations and Conduct
Additional Learning Support Policy
https://www.nwslc.ac.uk/wp-content/uploads/SEND-Additional-LearningSupport-Policy-2022-v1.pdf
Student Learning and Support Policy
https://www.nwslc.ac.uk/wp-content/uploads/Student-Learning-andSupport-Policy-2022.pdf
Supporting Students with Medical Needs Policy
https://www.nwslc.ac.uk/wp-content/uploads/NWSLC-SupportingStudents-with-Medical-Needs-Policy-2022-1.pdf
Student Attendance & Punctuality
https://www.nwslc.ac.uk/wp-content/uploads/Student-Attendance-andPunctuality-Policy-2022-1.pdf
Student Conduct Expectations
https://www.nwslc.ac.uk/wp-content/uploads/Student-ConductExpectations-Policy-2022.pdf
Student Disciplinary Policy
https://www.nwslc.ac.uk/wp-content/uploads/Student-DisciplinaryPolicy-2019.pdf
Click this link to see our current policies: www.nwslc.ac.uk/policies
USEFUL CONTACTS
Main College Phone Switchboards
Nuneaton Campus: 0330 058 3000 - option 1
Wigston Campus: 0330 058 3000 - option 2
Hinckley Campus: 0330 058 3000 - option 3
Harrowbrook Campus: 0330 058 3000 - option 4
MTI Campus: 0330 058 3000 - option 5
CLEAR Campus: 0330 058 3000
Digital Skills Academy: 0330 058 3000
Information, Advice and Guidance Team guidance.team@nwslc.ac.uk
Admissions Team admissions@nwslc.ac.uk
Learning Support support@nwslc.ac.uk
Learning Resource Centre LRC@nwslc.ac.uk
Bursaries bursary@nwslc.ac.uk
Finance finance@nwslc.ac.uk
Exams exams@nwslc.ac.uk
Safeguarding safe@nwslc.ac.uk or call us on 07946 381029 or 07946 381703
Compliments, Comments and Complaints feedback@nwslc.ac.uk
For all other enquiries enquiries@nwslc.ac.uk
