Future plans Following the Trustees agreement in principle to the future direction of the charity a new Strategic Plan entitled ‘Being Outstanding’, was developed. Priorities and direction
• Expect ‘Outstanding’ regulatory ratings. • Be Leaders in Therapeutic Focus. • Demonstrate outstanding Beneficiary outcomes.
Our goals for 2025 strategy are to:
• Demonstrate and promote reliable and responsible outcomes measurement.
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• Be an employer of choice.
Increase to a £25-30m Annual Turnover commensurate with 10% sustainable annual surpluses.
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Return to £11m of Investments.
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Ensure we have an optimal level of Reserves linked to risk.
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Dispose of un-realised assets reinvested for return/charitable objects or held for specifically identified future purpose.
• Be value-led ambitious leaders. • Be an eco sustainable organisation. • Be recognised for outstanding physical environments. • To have excellent technology that helps us in our work. • To be a culturally competent organisation.
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Decrease our Unrestricted Income to 90% of turnover (diversifying income portfolio).
Therapeutic Connection
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Increase our Fundraised Income to 5% of turnover.
Where we want to be:
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Increase our Grant Income to 3% of turnover.
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Increase our income from investments to 2% of turnover.
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Reduce central support costs by 2% over the strategic plan period.
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Increase our positive annual operating cash flows (cash generation in operations greater than cash consumption).
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Nugent Annual Report 2019/20
• We want to be a leading provider for high quality, evidence based therapeutic care and education, where children and young people are at the very centre of their assessment, care planning, risk management, achievements and outcomes. • We want to offer a holistic therapeutic environment where children and young people feel ‘contained’, are able to develop secure attachment behaviours, feel safe, feel empowered to communicate and participate.






