HotelWell Brochure

HOTEL WELL

For premium hotels and resorts, Refined Wellness & NovoFit is the leading, all-in-one partner for next-generation wellness and fitness experiences.

As travellers increasingly prioritise transformative wellness experiences, we enable properties to deliver fully integrated science-backed solutions, positioning hotels as leaders in modern, resultsdriven hospitality while driving loyalty and incremental revenue.

OUR PARTNERSHIP Refined Wellness x NovoGroup Redefining the Future of Fitness, Wellness & Longevity.

Refined Wellness has officially partnered with NovoGroup, a powerhouse in performance fitness solutions, to launch a new era of integrated health and recovery.

This strategic collaboration combines NovoGroup’s state-ofthe-art equipment and digital platforms with Refined Wellness’ evidence-backed wellness and recovery technologies delivering a seamless, full-spectrum experience that optimises performance, recovery, and long-term wellbeing.

Together, we’re building the next generation of health clubs, wellness spaces, and recovery hubs - designed to move, heal, and empower communities.

The future is integrative, results-driven, and human-centered and it starts here.

Create a space where high-performance training and evidence-backed recovery coexist seamlessly.

OUR MISSION We exist to help hotels turn premium fitness wellness from a nice-to-have into a defining feature of your property. We know your guests expect more than just a gym or spa - they want experiences that feel effortless, smart, and unforgettable.

By integrating fitness, recovery, and wellness in one seamless solution, we ensure your property captures the growing wave of health-focused travellers.

Our mission is simple: empower you to lead in wellness-forward hospitality.

By partnering with us, you get a single point of contact for everything, making it simple to deliver a seamless experience.

We ensure your property offers integrated fitness and wellness solutions that feel cohesive, high-quality, and truly exceptional.

From initial concept and design, through planning, installation, and operational integration, we guide every step of the process.

With ongoing expert care, we ensure your facilities continue to operate at their best - today, tomorrow, and well into the future.

TOUCHLESS BIO-WELLNESS PLUG-N-PLAY DRY SPA

Innovative, technology-driven wellness solutions — including dry floatation, red light therapy, hyperbaric oxygen, infrared sauna, and more — that deliver convenient, noninvasive, evidence-based experiences with privacy and consistency for every guest.

View Our Range

BESPOKE WELLNESS CUSTOM WET SPA

Fully customisable Starpool spa builds, including steam rooms, saunas, shower experiences and curated relaxation zones tailored to each property’s vision.

As the exclusive Starpool partner in Australasia and New Zealand, we specialise in crafting bespoke wellness environments using only Starpool programs and technology.

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FITNESS BRANDS We utilise our global partners to provide a best-in-class solution, bringing world-class products to Australia. Each brand is selected to enhance user experience, combining innovation, quality, and design to create spaces that balance luxury, performance, and wellbeing.

Precor

SportsArt

TRX

Strength & Cardio

Strength & Cardio

Free Weights & Accesories

ZIVA

Eleiko

Hyperice

Free Weights & Accesories

Free Weights & Accessories

Recovery Equipment

END-TO-END SOLUTIONS Our approach blends expertise and insight to craft exceptional fitness and wellness environments. Thoughtful planning, execution, and ongoing support ensures that each space delivers sophistication, efficiency, and quality, creating a premium experience that resonates with guests and elevates your property’s offering.

3D Design & Equipment Selection

Installation

Servicing & Maintenance

Luxury concepts come to life through strategic design and expert equipment curation. Each layout is tailored to your property’s style, brand, and operational goals, combining innovative equipment, performance, and aesthetics. The result is a thoughtful, high-end environment that enhances the guest experience.

Every installation is carried out with attention to flow, function, and spatial harmony. Our team ensures that all equipment is positioned to optimise movement, safety, and design, helping to create a fitness environment that feels cohesive, efficient, and effortlessly premium.

Long after installation, we remain your trusted partner. Our nationwide team of certified technicians provide preventative maintenance and responsive repairs, ensuring equipment performance, guest safety, and minimal downtime. With tailored service programs, we’re here to protect your investment.

DEDICATED SPACES A dedicated wellness and recovery area offers guests a chance to recharge, restore, and re-energise.

By providing accessible, thoughtfully designed recovery options, hotels create meaningful touchpoints that enhance guest satisfaction, extend stays, and position the property as a destination that truly values wellbeing.

IN-LOBBY Positioning recovery stations in the lobby gives guests immediate relief from travel fatigue, jet lag, or long waits.

These wellness touch-points create memorable impressions, offering mobility, tension relief, and relaxation exactly when it’s needed. These moments of care turn transitional spaces into restorative experiences, leaving a lasting impression on your guests.

IN-ROOM In-room recovery tools give guests the ultimate convenience, turning every stay into a personal wellness experience.

By offering access to recovery, mobility, and tension relief directly in the room, hotels enhance guest satisfaction, encourage repeat bookings, and elevate the perception of your property as a wellness-forward destination.

UNDER ONE ROOF

Creating a seamless guest experience requires more than just individual offerings - it takes a connected, holistic approach. By partnering with one expert team for all your needs, you gain the confidence of knowing every element has been designed to work together in harmony.

This integrated approach not only saves time and removes the complexity of dealing with multiple providers, but it also ensures your amenities truly complement each other. Whether it’s a luxury spa environment, a high-performance fitness space, or a blend of both, we design solutions that align with your brand and elevate the guest journey.

With expertise across every aspect of fitness and wellness, we make it simple to deliver exceptional experiences that set your property apart.

THE VALUE OF A HOLISTIC WELLNESS STRATEGY Elevate the Guest Journey

Simplify Operations, Maximise Efficiency

Give your guests a seamless, world-class wellness experience - from recovery therapies to fitness sessions and relaxation zones. Every touchpoint is designed to enhance their stay and strengthen your position as a premium, wellness-forward destination.

Partner with a single, trusted supplier for all wellness and fitness solutions, streamlining installation, maintenance, and staff training, reducing operational complexity while ensuring a consistent, highquality guest experience.

Drive Incremental Revenue with High-Value Experiences

Stay Ahead with Trend-Driven Amenities

Introduce new revenue streams through memberships, premium suite upgrades, spa add-ons, and curated wellness packages, turning wellness offerings into measurable business advantages that enhance loyalty and occupancy.

Introduce globally recognised, next-generation wellness experiences to position your property as a leader in modern, results-driven hospitality.

Strengthen Market Position and Visibility

Offer Safe, Low-Contact Innovation

Leverage strategic wellness partnerships and tailored campaigns to enhance your hotel’s reputation, attract premium clientele, and position your property as a global leader in hospitality innovation and wellness experiences.

Provide hygiene-first, low-contact wellness experiences that give guests confidence and convenience while reducing staff demands — proven internationally across leading hospitality brands.

CASE STUDIES

CIEL SPA, MONDRIAN GOLD COAST, QUEENSLAND Ciel Spa, Mondrian Gold Coast is a world-class wellness destination, blending luxury hospitality with advanced recovery and longevity technologies.

We partnered with Mondrian to introduce and integrate Refined Wellness’ premium solutions into their flagship spa. Our role included technology selection, spatial consultation, and implementation support, ensuring the wellness offering aligned with Mondrian’s vision of an elevated guest experience.

Through this collaboration, we helped Ciel Spa establish itself as one of the first luxury hotel spas in Australia to feature leading-edge modalities such as Starpool’s Zerobody Dry Float, Starpool’s Zerobody Cryo, and ARRC LED Light Therapy. The project highlights how wellness technology can be seamlessly integrated into high-end hospitality environments to enhance both guest satisfaction and operational value.

“At Ciel Spa, we’ve created a unique space focusing on holistic biohacking alongside traditional therapies to create a bio-wellness centre - to elevate guest experience and add a luxurious, heightened process that the guests can go through in their journey of recovery.

AMY HIDES DIRECTOR OF SPA & WELLNESS MONDRIAN, GOLD COAST

Partnering with Refined Wellness has allowed us to offer the Zerobody Dry Float, Zerobody Cryo, and ARRC LED — technologies previously unavailable in Australia — which is exceeding our expectations of what we can achieve and have now become key to our programs.

The team’s support with training our staff, equipment optimisation and servicing has made this a wonderful collaboration.”

Watch Testimonial Video

HIGHER STATE, NOVOTEL MELBOURNE AIRPORT, VICTORIA Higher State at Melbourne Airport Novotel redefines what a hotel wellness offering can be. Designed as a sanctuary for travellers and locals, the space combines world-class fitness with restorative wellness. Higher state is one of the largest hotel health and wellness centres in Australia, at a huge 800 square metres across two levels. This is a facility that has set the standard for modern hotel fitness and recovery.

NovoFit curated and installed premium equipment from Precor, Nautilus, ZIVA, Woodway, and Peak Pilates, creating a training environment that feels expansive and inviting. Beyond fitness, Higher State embraces recovery and renewal. Guests can move seamlessly from the gym floor to infrared saunas, reformer Pilates, yoga, spa treatments, a 25m lap pool, as well as massage chairs and Hyperice compression therapy designed to ease circulation and calm the body post-flight.

The result is more than a hotel amenity - it’s a holistic destination for wellbeing, elevating guest experience and setting a new benchmark for hotel wellness in Australia.

“The vision here was a pretty extravagant one. We wanted to really set a new standard for the hotel industry as well as the airport industry in what we were offering.

Every single corner has been thought with purpose - from our 25m lap pool, infrared sauna and spa, right up to our commercial gym with cardio, squat racks, plate loaded machines, and pin loaded machines. The feedback has been nothing but exceptional.

When we set out and worked with NovoFit to fit out the facility, we wanted it to be leading - not just for a hotel gym, but for gyms in general. Working with NovoFit was incredible. They were able to take our very optimistic and large idea and just made it work.”

Watch Testimonial Video

TIMOTHY DEBONO VENUE MANAGER HIGHER STATE, MELBOURNE AIRPORT

THE LANGHAM HOTEL GOLD COAST, QUEENSLAND In 2026, The Langham Gold Coast will expand its offering with the launch of a dedicated Longevity Centre, situated next to Award-Winning Chuan Spa, State-Of-The-Art Health Club and Indoor Magnesium Swimming Pool. This purpose-built space is designed to meet the growing demand for advanced wellness and recovery tourism, transforming an under-utilised area into a flagship destination for health optimisation.

The Langham has entrusted Refined Wellness’ entire product line-up to anchor the Longevity Centre, reflecting both confidence in our expertise and a commitment to providing guests with unmatched access to innovative wellness modalities.

PULLMAN SYDNEY PENRITH PENRITH, NEW SOUTH WALES Pullman Sydney Penrith has elevated hotel wellness with a truly elite fitness offering. Developed in partnership with the Penrith Panthers Rugby League Club, the Elite Fitness Centre caters to every guest - from beginners to professional athletes providing an authentic high-performance environment within a luxury hotel setting.

The space features data-driven Wattbikes, an Olympic lifting platform and squat rack, advanced cardio and strength machines, and an extensive range of free weights. Where most hotel gyms feel like an afterthought, this centre is intentional at every level, blending premium equipment with a functional, fluid layout.

High-performance fitness meets thoughtful design, creating a space that elevates both the guest experience and the property itself.

VILLA PETRIOLO TUSCANY, ITALY Villa Petriolo is a 16th-century estate transformed into a luxurious retreat surrounded by vineyards and olive groves. The spa, realised in collaboration with Starpool, showcases a science-led wellness approach through the Sp.A_System, guiding guests through programs that balance heat, water, and rest.

Highlights include Zerobody Dry Float, Zerobody Cryo, Finnish saunas, relaxation areas, ice rooms, and multi-sensory showers. The project seamlessly merges luxury, sustainability, and authenticity, positioning the estate as a destination for longevity and holistic well-being.

Read Starpool Case Study

GET IN TOUCH Take the first step toward redefining wellness at your property.

Seamlessly integrate fitness, recovery, and wellness into one elevated experience.

Position your hotel as a destination where innovation meets guest wellbeing, and where every visit delivers a meaningful impact.

Lead the way in wellness-forward hospitality, offering experiences that engage, inspire, and retain your guests.

Anna Davies Founder & CEO - Refined Wellness

0419 530 777 anna@refinedwellness.com.au

Adam Lewit Founder & Director - NovoFit

0410 962 148 alewit@novofit.com.au

www.refinedwellness.com.au | @refineddwellness www.novofit.com.au | @novofitaus