Fletcher and Poole celebrates 20th Anniversary On Friday 20th July, Fletcher and Poole Estate Agents reached 20 years in business. The successful estate agent celebrated by holding an open event in both its Rhos-on-Sea and Conwy branches, inviting vendors, customers and business partners for a glass of Prosecco in order to mark the occasion. General manager John Yates said he was thrilled with the response, catching up with customers old and new. Elaine Fletcher, who founded the company in 1998, said she was delighted that the business had grown from strength to strength. “We now employ 24 staff members between the two offices, providing both sales and lettings services, she commented. “I would like to take this opportunity to thank everyone who has supported us over the years to make the business the success that it is today. I am proud to employ such a hard-working, dedicated team, with some staff members having been with us since the company’s inception. I am really looking forward to seeing the company’s continued growth and a promising and successful future.” Even Elaine’s 90-year-old father, Tony, was present at the event helping to entertain guests. It was lovely to see three generations present, with Elaine’s daughter and Conwy branch manager Alex Fletcher also attending. “At Fletcher and Poole, we pride ourselves in providing an honest, friendly and comprehensive sales and letting service,” continued Elaine. “Our customers are our number one priority with excellent service being paramount.” www.fletcherpoole.com
Awards success for Mococo Mococo has announced that it has been presented with the most prestigious award in the jewellery industry, receiving the Retailer of the Year award for six or more stores at the UK Jewellery Awards 2018. Mococo were up against some of the biggest jewellery retailers in the country including Beaverbrooks, Goldsmiths and Chisholm Hunter. The Retail Jewellers stated: “In a hotly contested category, this winner [Mococo] produced an excellent mystery shop report together with roaring endorsements from our judging panel.” In addition, Mococo has also been shortlisted for “Independent Fashion Jewellery Retailer of the Year” by the Professional Jewellers Award 2018. Mococo prides itself on quality customer service, having been awarded for the second year running with a “Gold Trusted Merchant” rating from Feefo for achieving consistently great feedback. Maureen Hooson, founder and managing director at Mococo, said: “Mococo has been built on a culture of impeccable service and client care. Our loyal customers, and the brands we represent, love our style of personal service and have been instrumental in our growth and upsurge in popularity.” www.mococo.co.uk
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