2024 Annual Report

Page 1


A BANK THAT NEVER STOPS

STRIVING

IS A BANK THAT NEVER STOPS

GROWING

A BANK THAT SEES THINGS

DIFFERENTLY,
IS A BANK THAT DOES THINGS DIFFERENTLY.

Dear Clients, Colleagues and Friends,

From the very beginning, Northern Bank has been committed to doing things differently.

Founded by entrepreneurs, our business has always been focused on helping businesses in our communities thrive and grow. We listen to our clients, so we can understand their challenges. We work with them to help them achieve their goals. We make quick decisions, and we find a way to get the deals done. It’s what sets us apart and it’s an approach that has served the bank, our communities, and our clients exceedingly well for over 60 years.

While other banks look for a way out of challenging times through mergers and acquisitions, Northern Bank forges its own path prioritizing the needs and interests of our clients, building trust, and delivering on our promises, putting up industry leading results, and aggressively investing in the future.

Our 2024 financial results are a testament to the team’s hard work. We closed the year with an exceptionally strong Return On Average Assets (ROAA), Return on Average Equity (ROAE), Net Interest Margin (NIM), and Efficiency Ratio. Our strong financial performance was realized on top of significant investments in our operational capabilities. A highlight of our investment in our future was the opening of the state of the art “Northern Innovate” Center.

As always, we continue to give back to the communities we serve, providing meaningful financial assistance to those in need. Through the Northern Bank Charitable Foundation, corporate sponsorship, and employee volunteerism, we are able to provide assistance structured to ensure maximum impact. We learn from past endeavors, we build upon past accomplishments, and we constantly strive to do more, push further and work harder. 2025 will be no different. Our quest to be the best commercial bank continues.

Very truly yours,

Northern Bank, 275 Mishawum Road, Woburn, MA 01801

A BANK THAT GETS TO WORK, IS A BANK THAT GETS AHEAD.

At Northern Bank, we have always had a commonsense approach to doing business. We don’t start a conversation with “no.” We start with, “tell us more.” We consider and analyze every opportunity and we often see possibilities where others don’t. With ten years of consistent growth that we can point to, it’s clearly a strategy that continues to set us apart.

From a bank that was started in 1960 by two brothers who wanted to build a different kind of bank, to a bank that now serves individuals and businesses, not only in our local communities, but all over the country, we still feel like this is only the beginning.

2024 STATEMENT OF CONDITION

ASSETS

Cash and Balances Due from Depository Institutions

Noninterest Bearing Balances

Interest-Bearing Balances

Securities

Available-For-Sale Securities at market Equities

Loans Held For Sale

Loans and Leases, Net of Unearned Income

Less: Allowance for Loan and Lease Losses

Loans and Leases, Net of Unearned Income and Allowance

Premises and Fixed Assets

Other Assets

Total Assets Liabilities Non-interest Bearing Deposits

Interest Bearing Deposits

Profits and Capital Reserves Accumulated Other Comprehensive Income

Equity Capital Total Liabilities and Stockholder’s Equity Outstanding Standby Letters of Credit

Pledged Securities Market Value – Securities

Book Value – Securities Net Impact on Stockholder’s Equity $6,909 177,566 83,853 1,205 125 2,737,817 (50,671) 2,687,146 44,020 113,779 $3,114,603 $549,968 2,003,502 76,543 48,690 $2,678,703 $600 168,495 272,958 (6,153) $435,900 $3,114,603 $6,211 18,774 83,853 89,680 ($4,387) 2023 (in thousands) 2024 (in thousands) $5,406 121,433 142,662 1,240 –2,833,146 (53,267) 2,779,879 54,586 121,571 $3,226,777 $485,515 2,203,106 36,495 43,369 $2,768,485

A BANK THAT SUPPORTS SMALL BUSINESS, IS A BANK THAT SUPPORTS ITS COMMUNITY.

There’s nothing more important to our communities than the small businesses that provide the vital products and services we depend on every day. At Northern Bank, we know the time and determination it takes to start and build a small business and we’re committed to doing everything we can to help our small business clients thrive.

Since day one, our founders wanted to create a bank where small business owners could come to realize their goals and dreams. Today, we are still a family-owned bank and we continue to provide the small business expertise and one-toone support our small business clients deserve.

Our deep appreciation for the trust our clients place in us every day was the impetus behind our first Greetings & Gratitude event held in November of 2024. We invited approximately 50 business owners from all of our branch communities to join us at Smith & Wollensky to enjoy a bite and meet and chat with representatives from our Community and Retail Banking, Cash Management, and Senior Leadership teams.

A BANK THAT REALLY CARES, IS A BANK THAT REALLY DELIVERS.

Business owners and individuals from all walks of life and in all industries come to Northern Bank mainly for the same reason, our service.

We do things a lot of other banks don’t or won’t.

We’re eager to listen to our entrepreneurial clients’ ideas, happy to share our expertise, and excited about helping our clients succeed and grow. It’s genuine and heartfelt, and our clients recognize and appreciate that. So much, so,

that they are more than willing to share their personal success stories with us.

In 2024, we continued to add to our series of client success stories. Through these stories, our clients share with us what their business challenges were, how Northern Bank helped solve them, and why doing business with Northern Bank is different.

“I have a direct line to the branch manager and to other staff. They’re happy to help. I trust them to guide me.”

“Everyone is so nice. When you go into the branch, they say, ‘hello’. They know your name. They follow up with you. That’s hard to find in a bank.”

“No one else took the time to sit down at a table and hear what we had to say. Northern Bank was different. They made us feel like family.”

Bank Client

SMALL BUSINESS SOLUTIONS

A BANK THAT UNDERSTANDS THE CHALLENGES, IS A BANK THAT FINDS THE BEST SOLUTIONS.

At Northern Bank, we know the challenges that small business owners face every day. They need to secure the right loan to get their business started. They need to find ways to work smarter and manage their business more efficiently, and they need the right tools to help them expand and grow. At Northern Bank, we’re here to provide the best solutions to meet all the small business owners’ needs, today and as they grow.

We offer a wide variety of lending options designed to help business owners with everything from inventory purchasing and payroll expenses to remodeling and expansion. Northern Bank partners with the SBA to offer loans with more flexible terms and lower equity requirements that support small business expansion. Through our partnership, business owners can utilize the

7(a) and 504 Loan programs to help fund their business growth. We also offer Small Business Term Loans at a fixed-rate for terms up to 5 years and Lines of Credit up to $50,000.

In 2024, small business customers were able to take advantage of Northern Bank’s upgraded mobile and online banking platforms, as well as a full suite of business solutions to help them run their businesses more efficiently and cost-effectively. Products and services included remote deposit capture to save them time, merchant services to facilitate credit card payments, cash management services to streamline back-office operations, deposit protection and fraud prevention services to safeguard their revenue stream, and other time and cost-saving solutions.

“I

WORKING TOGETHER, WE’RE HELPING COMMUNITIES

THRIVE.

Through charitable grants, community sponsorships and corporate giving in 2024 the Northern Bank Charitable Foundation awarded:

$893,975 donated ACROSS

VOLUNTEERISM

100 organizations

Over the course of 2024, Northern Bank employees volunteered for a number of events and activities.

SPONSORSHIP

1,173 hours logged

135 employees

508 activities

44 organizations

A portion of the volunteer hours were driven by 58 Northern Bank hosted events that include:

Financial Literacy through Junior Achievement and the FDIC Money Smart Program

FDIC Money Smart Program for Older Adults at local Senior Centers

The fight against homelessness with Heading Home through two “Up & Out Moves,”

She4She, and Heading4Home campaign which brought together 10 Massachusetts

Banks to raise awareness and $292,750 in fundraising

Boys & Girls Club “After the Bell” Program

Northern Bank was the 2024 Diamond Soiree Presenting Sponsor for the 60th Anniversary of the McKeown Boys & Girls Club of Woburn. Donald Queenin, of Northern Bank, was honored as 2024 Champion of Youth. Northern Bank launched the $60k Corporate Match challenge. With over $120,000 of funds raised, they will be able to:

Add food service at the Clubhouse 5 evenings per week

Provide 26,250 nutritious meals to youth and teens

Hire a full-time food coordinator during the school year

Hire two teens to work as support staff in the kitchen

GIVING HIGHLIGHTS

HEADING HOME HOUSEWARMING FUNDRAISER

For over 50 years, Heading Home has been at the center of the housing crisis in Massachusetts and has worked tirelessly to provide support to those facing housing insecurity. Private donations are critical to Heading Home’s success, so they can respond in realtime to the evolving needs of their clients and community. During their 2024 Housewarming Fundraising Campaign, Northern Bank contributed its generous support to help Heading Home tackle the unprecedented family shelter crisis in the Commonwealth.

As a result, Heading Home was able to double their impact in 2024 and expand their programs to include homeless prevention, diversion, and emergency overflow.

8,400

PEOPLE RECEIVED SUPPORT

HEADING4HOME CAMPAIGN

56%

GROWTH RATE IN AFFORDABLE HOUSING PORTFOLIO

Over the past few years, Northern Bank has spearheaded bringing together Massachusetts Banks to support Heading Home in their fight against homelessness. In April 2023, the Heading4Home campaign launched with eight banks participating at various levels. In 2024, by adding some new players to the team, ten banks participated and presented Heading Home with a check donation in the amount of $292,750.

“Working with Heading Home is one of the best experiences that I’ve been a part of because the impact is so meaningful. It is something that you can see the difference that you’re making as soon as you take the action.”

The Northern Bank Charitable Foundation awarded $60,000 to James L. McKeown Boys & Girls Club of Woburn. Northern Bank believes in helping its communities grow and has been a longtime supporter and partner of the Boys & Girls Club.

On October 17, 2024, the James L. McKeown Boys & Girls Club of Woburn celebrated its 60th Anniversary, with a Diamond Soiree sponsored by Northern Bank. The event honored Northern Bank’s, Donald Queenin, as the organization’s first Champion of Youth. (Donald is a long-time advocate and volunteer for the McKeown Boys & Girls Club.)

It also served as the kickoff to the $60,000 for 60 Years Fundraising Campaign, with Northern Bank matching each dollar donated through December 31, 2024, up to $60,000. Throughout the campaign period, the Club raised $128,850 in critical funds that will allow them to continue their mission of inspiring youth to find their greatness. Northern Bank’s sponsorship made the campaign accessible to donors of all levels, as the gift sizes ranged from $10 to $30,000.

The Northern Bank Charitable Foundation annually administers the James E. McGarry Jr. Scholarship Fund. The $5,000 college scholarship, established in 2014, honors the late “Jim” McGarry of Woburn for his 50 years of service to Northern Bank. It also pays tribute to his lifelong affinity for local fire and police departments.

Madeleine P. Smack, of Concord-Carlisle High School was the 2024 scholarship recipient. Madeleine, whose father, Kent, is a firefighter in Carlisle, demonstrated remarkable dedication to her community through various leadership and advisory roles. She has served as a Teen Board Member, Committee Member, Group Facilitator, and Tutor. Her academic achievements are equally impressive, boasting over 10 academic awards, excellent test scores, and a high GPA.

“Madeleine’s commitment to excellence and her accomplishments in academics, community service, and leadership are commendable,” said Michelle Arnold, a member of the Northern Bank Charitable Foundation Committee. “We are continually inspired by the outstanding scholarship applications we receive and look forward to awarding another deserving candidate next year.”

MATCHING DONATION TO JAMES L. MCKEOWN BOYS & GIRLS CLUB
JAMES E. MCGARRY JR. SCHOLARSHIP AWARDED

In October of 2024, we launched a new giving initiative, featuring a custom oversized Piggy bank in the Bank’s Sudbury location. Through this program, we invited the community to stop in and vote for one of the participating local nonprofit organizations. When the votes were tallied,

the Sudbury Community Food Pantry emerged as the top choice, receiving a $10,000 grant. HopeSudbury earned a $5,000 grant for second place and Save A Dog received $2,500 for third. Checks were presented to all recipients on Giving Tuesday.

SUDBURY BRANCH PIGGY BANK TO SUPPORT LOCAL NONPROFITS

2024 NORTHERN BANK CHARITABLE FOUNDATION GRANTS AND NORTHERN BANK DONATIONS

NORTHERN BANK CHARITABLE FOUNDATION GRANTS

Acton Community Supper and Food Pantry Inc.

Acton Boxborough Community Education

Boston Impact Initiative Fund

Boys & Girls Clubs of Greater Billerica

Boys & Girls Clubs of MetroWest

Boys & Girls Clubs of Woburn

Breakthrough Greater Boston

Chesterbrook Community Foundation

City Kids Inc.

Community Cooks

Community Teamwork Inc.

Council of Social Concern

Dunkin’ Joy in Childhood Foundation Inc.

Golden Days Social Circle and HealthCare Services LLC

Greater Boston Food Bank, Inc.

Heading Home, Inc.

Heading Home, Inc.

HOPEsudbury

Household Goods, Inc.

Junior Achievement of Greater Boston (aka JA of Northern NE)

Just A Start

Massachusetts Fallen Heroes

Melrose Farmer’s MarketThe Snap Program

$2,500

$2,500

$5,000

$10,000

$2,500

$60,000

$2,500

$5,000

$2,500

$5,000

$10,000

$2,500

$40,000

$10,000

$5,000

$250,000

$150,000

$5,000

$5,000

$20,000 $10,000 $10,000

Metropolitan Boston Housing Partnership, Inc. (DBA Metro Housing | Boston)

Minuteman Senior Services

$5,000 $10,000 $10,000 $5,000 $40,000 $25,000 $5,000 $5,000 $3,000 $10,000 $12,500 $2,500 $2,500 $5,000 $10,000 $15,000 $2,500 $5,000 $6,250 $5,000 $5,000 $5,000 $15,000 $831,750 TOTAL

Mission of Deeds, Inc.

Mystic Valley Elder Services

Nashoba Learning Group

National Brain Tumor Society

NuPath Inc.

Operation ABLE of Greater Boston, Inc.

Raising A Reader Massachusetts (RAR-MA)

Rise Above Foundation

Ron Burton Training Village

Save A Dog

Smile Mass, Inc.

South Middlesex Opportunity Council

Sudbury Community Food Pantry

The Concord Education Fund

The Elizabeth Peabody House

The Food Drive

The James E. McGarry Jr. Scholarship Fund

Town of Chelmsford Scholarship Fund Inc.

Woburn Host Lions Charities Inc.

Women’s Money Matter, Inc.

YMCA - Woburn - North Suburban Family Branch / Greater Boston

Billerica Girls Softball Association

Brains and Brawns, DBA Acton Children’s Business Fair

Bridging Independent Living Together, Inc.

Camp Casco

Chelmsford Chinese Language School, Inc.

Danny’s Place

Drake Academy of Excellence

English At Large

Frances Drake PTO (for Sponsorships)

Friends of Belmont Wrestling (Belmont High School)

Friends of Burlington Football

Friends of Reading Basketball

Friends of Stoneham Scouting

Friends of the J. V. Fletcher Library

Friends of the Stoneham

300th Anniversary Committee

Friends of Woburn Hockey

Fuller House of Stoneham

Girl Scouts Stoneham Service Unit

Goodnow Library Foundation

Greater Boston Stage Company

Habitat for Humanity of Greater Lowell

Habitat for Humanity of Greater Lowell

Kaylash

Lincoln-Sudbury Regional High School

Lincoln-Sudbury Youth Baseball, Inc. (includes Little League)

Lincoln-Sudbury Youth Baseball, Inc. (includes Little League)

Lions Club International - Woburn Breakfast

Lions Club International - Woburn Middlesex

Lions Club International - Woburn Middlesex

Melrose Alliance Against Violence

Melrose Public Schools

Visual and Performing Arts

Minuteman Senior Services

Northeast Youth Ballet Inc.

NuPath, Inc.

Reading Scholarship Foundation, Inc.

Rotary Club of Westford

Rotary Club of Woburn

See A New Sun Foundation

South School Elementary PTO

St. Charles School

St. Charles School

Stoneham Business & Community

Educational Foundation

Stoneham Central Middle School PTO

Stoneham Coalition for a Safe and Healthy Community

Stoneham Community Development Corporation

Stoneham Historical Society & Museum

Stoneham Sabers Baseball

Stoneham Veterans Committee / Veterans Day Memorial Run

Stoneham Youth Lacrosse

Stoneham Youth Softball Association

Sudbury Education Resource Fund (SERF)

The Five Star Theatre Company

The Food Drive

The Silver Unicorn Bookstore

Women’s League of Reading $500

VNA Hospice & Palliative Care

Westford Historical Society and Museum

Woburn Host Lions Charities Inc.

Woburn Memorial High School

$500 $750 $1,000 $2,500 $1,000 $500 $1,500 $500 $250 $1,000 $0.00 $500 $1,000 $500 $500 $1,000 $250 $1,000 $1,000 $500 $1,000 $1,000 $1,000 $2,500 $2,000 $500 $1,500 $350 $500

$62,225 TOTAL

STOP BY FOR A CHAT

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We welcome you in to discuss your financial goals and dreams.

DIAL OUR DIRECT LINE

Talk with our helpful customer service representatives who are ready to take your call at 800-273-6908, option “0”.

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