NLB 30725 Broker Portal Registration Instructions

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Broker Portal Registration Guide

Broker Administration Access

Employers can authorize brokers to access and manage their accounts through the Employer Portal.

• Employers can grant brokers full access, manage premium statements, and/or view and edit eligibility online

 Form NC 20138 – For employers to assign new broker portal access

 Form NC 20302 – For employers to update or change existing broker portal access

• Brokers are granted access to all mutual employers through a single username and password

• Brokers may assign additional staff to group accounts upon employer approval

• If access was not granted during initial setup, please contact the Nippon Life Benefits account manager

• Brokers must register to access the initial group. Additional groups require client approval, with the broker’s active username listed on Form NC 20138 or included in the initial setup documentation

Primary Broker Administrator

☐ Broker already has a Username Username: ______________________________________

Name: ________________________________________________

Email: _________________________________________________

Agency: _____________________________ Phone_____________

How to Register

☐ Brokers have full access and can manage Secondary Broker Users within their agency.

☐ Premium Statement 1

☐ Online Eligibility capability view / edit 2

For initial access, you are required to register, a process that may take up to 2 days to validate. Email confirmation will be provided after validation is complete.

To register:

1. Visit http://www.nipponlifebenefits.com and select “Broker” from the “Login/Register” tab at top right

2. Select “Broker Administration Portal”

3. Select “Create My Account”

4. Follow the instructions on each page

Broker Resources

Our online tool gives brokers easy access to various forms and marketing brochures. Getting started is simple. Click Broker Resources on the Broker page and complete the require fields to register.

For assistance, email admin-info@nipponlifebenefits.com or call 800-374-1835 (ext. 43780).

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