Contents • May 2017 FEATURES 10 Thoughts from a CCE
Karon Kennedy, CCE & Michael Kennedy, CCE, Old Time Saltwater Taffy
11 Member’s Voice
Russell Phillips, Russell’s Concessions; Tracy Becker, CFEE, The Autumn Leaf Festival; Lawrence Wensil, Wensil’s Concessions; Todd Hawkins, The Donut Family, Inc.; Mike McNeal, Sidewalk Sundae
14 Concessionaire Spotlight
Mic Cox, Red Barn Elephant Ears
18 Living Legends Denny Thompson
News & Articles 04 This Month’s Newest & Renewal Members 05 President’s Message Dominic R. Palmieri, III, CCE
05 Director’s Voice Jennifer Giordano
07 Card’s Corner Michelle Card
12 Association Announcements 15 Celebrating Togetherness 16 Attention Members! 22 Getting to Know Your Northeast Council Members 24 Travel Safety News
Activities & Events 07 Hidden Object Contest 29 Coca-Cola Membership Contest Leaderboard 30 2017 Events Calendar
AdvertiSers 27 A to Z Meats 28 Allied Specialty Insurance 23 Berk Concession Supply 16 Brakebush Brothers 02 Coca-Cola 16 Corfu Foods 15 Cusumano & Sons 17/26 Fare Foods 30 Fanestil Meats 29 Fontanini International Meats
06 K&K Insurance 13 Mr. G’s Quality Meats 23 Perfect Stix 21 RIO Syrup 17 Sugardale Food Service 28 Swanel Beverage 09 Tastemaker 23 Valley Meats 29 WhirleyDrinkworks! 17 WNA
Dedicated to strengthening relationships with the Fair, Festival, and Special Events Industries through effective communication, benefits, leadership, and solutions The National Independent Concessionaires Association, Inc. is a Florida Corporation with an Editorial and General Office located at 1043 E. Brandon Blvd., Brandon, FL 33511 • Off ice: (813) 438-8926 • Fax: (813) 438-8928 • Online: www.nicainc.org The information contained in this Publication is based upon sources believed to be reliable. Readers should not act without professional advice. Cover to Cover © 1993-2017 NICA, Inc. All Rights Reserved. Stay safe on the open road! May 2017 NICA News
This Month’s Newest Members! Michele Brooks Emanuel Katsnelson Crescent City Amusement Tropic Love Slidell, LA Richmond Hill, ON
Zack Sanders Oasis Concessions McLean, VA
Mary Ellen Fitzpatrick MEFCO LLC Lancaster, OH
Harley Steiner Charlie Cheese & Sons Citrus Springs, FL
L. Allen Meyers Myers Amusements Mount Lookout, WV
Tad Taylor Taylor’s Doughboys II Mayo, FL
Welcome to our 7 new members! Remember, for every member that you refer, you will receive an entry into our 2017 Coca-Cola Membership Contest. You could win a cruise or cash! See the back cover for more details.
This Month’s Member Renewals Allan Dennis Allan Dennis Concessions, Inc Hughes Springs, TX (2014) Matt Gallapoo American Family Concessions Wooster, OH (2013) Michael Chambers American Food Service Dade City, FL (2015) Steve Aucoin Aucoin Concessions Litchfield, ME (2015) Ron Ames Black Kettle Caldwell, ID (2016) David Smith Broadline Food Service Gibsonton, FL (2010) Michael Barr Celebration Services, Inc. Ridgefield, WA (2014) Nancy Chapman Chapman Fashion International Oakhurst, CA (2016) Charles Hanson Charles Concessions Marietta, GA (2000)
Ron Miller Creigberhill Co. LTD Lewisburg, WV (2010)
Jack Sturgeon Jack’s Shack N. Ft. Myers, FL (2000)
Marcy Poorman Mr. Sticky’s Inc. Antes Fort, PA (2014)
Ryan Hagy DeAnna’s Food Concessions Melbourne, FL (2016)
Robert Jackson Jackson Enterprises Dulzura, CA (2007)
Phil Poorman Mr. Sticky’s Inc. Antes Fort, PA (2014)
Ryan Hagy DeAnna’s Food Concessions Melbourne, FL (2016)
Dan Mourning New Mexico State Fair Albuquerque, NM (2015)
David Drake Drake Concessions Lancaster, OH (2008) Leonard Baginski Durham Fair Durham, CT (2014) Jessica Underberg Erie County Fair Hamburg, NY (2014) Richard George George’s Fun Foods Gibsonton, FL (2004) John Fish Ginocchio’s Concessions Lexington, KY (2016) Steve Rader H & R Concessions Beaver, OH (2014) David Hensley Hensley Concessions Lynchburg, SC (2013) Craig Sawyer J.J. & Sons Mesa, AZ (2013)
Stacey Weber K&K Insurance Group, Inc. Fort Wayne, IN (1996) Keith Tompkins Keith’s Restaurant & Concession Equipment Rock Falls, IL (2012)
Marco Arredondo Noel’s Foods, Inc Bakersfield, CA (2015) Suzy Cason Oklahoma State Fair, Inc. Oklahoma City, OK (2014)
Mike Cripe Kellys Concession Greenfield, IN (2014)
Tracey Parker Parker Family Concessions Lordstown, OH (2011)
Larry Brewer Libbertt Concessions Indianapolis, IN (2006)
Jon Baker Pima County Fair Tucson, AZ (2013)
Clinton Yoder Little Richards Lecanto, FL (2016)
Griffin Gillette Polar Bear Homemade Ice Cream Parlor Otego, NY (2009)
Michael Ousey Mad Hatter Concessions San Marcos, TX (2014)
James Desmond Scooter’s Pretzels Georgia, VT (2009)
►► “Renewals” continued on page 13 4
May 2017 NICA News
President’s Message Dominic R. Palmieri, III, CCE, President
The month of April is always busy for the NICA Board. Scholarship applications are due, NICA Talking Points are worked on for all the major convention’s programming, Spring Board Meeting (SBM) planning/ execution takes place, and of course, everyone is putting on the final touches for the Summer season. I’m happy to report that this year’s NICA Spring Board Meeting retreat was one of great accomplishment. This was the first time (as confirmed by our Past Presidents and now Historian Tim O’Brien, CCE and Director Mike Pence, CCE) that the Board has met west of the Mississippi in my sunny state of Arizona. This in itself is a testament of how we are becoming more of a national organization at every turn. I have to thank this Board and their hard work for what they achieved this week. All of you were amazing and gave over 300 years of experience to the meeting. The agenda was full and we had two days of great meetings. We started off with a speaker
Dominic addressing the Board during NICA’s Spring Board Meeting and Workshop
from the Jackson County Fair in Central Point, OR. Jim Teese, a long time Director at the Fair, was given the charge by the county to turn the Fair around or shut it down. This is very compelling since it would have direct implications on many of our members. He spoke about Culture, Change, and Community Perception as being the driving force to the new success. The story of how a failing event could be turned around 180 degrees, in just a short time, to a super successful event was inspiring. We know there are many events that are struggling to grow attendance and looking to find new streams of income. This was
►► “Message” continued on page 8
Director’s Voice Jennifer Giordano, Treasurer
financial statements that are not only accurate, but can be used as an effective planning tool for Spring is off to an exciting our future. I want to personally thank Christina start! Our Board just finished Arriaga, our Business Manager, and Michelle our Spring Workshop and it Card, our Executive Director, for all their hard work was fantastic! We worked and assistance. We are lucky to have such an on our Strategic Plan where incredible staff! we set short term goals and We had three amazing speakers during the reevaluated the long term goals Workshop who were inspirational and informative. to make sure they were still in They spoke to us about future proofing our the best interest of NICA and organization and helped evaluate the financial our Membership. condition of NICA. They assured the Board that we As Treasurer, I am the Chair of the Finance are heading in the right direction. Committee and I am happy to say NICA is I have been privileged to work with the stronger than ever! I have been working with our staff to restructure our Chart of Accounts, ►► “Voice” continued on page 7 create new procedures and controls, and provide May 2017 NICA News
President: Dominic R. Palmieri, III, CCE 1st Vice President: Dan Lusenhop 2nd Vice President: Kathy Ross Secretary: Sandy Class Treasurer: Jennifer Giordano
Don Delahoyde, CCE Carmel Dyer-Pittroff Richie George Tim O’Brien, CCE Mike Pence, CCE Daryl Whicheloe, CCE
Immediate Past President Paulette Keene
Past Presidents’ Council Joe Potillo, Jr. Greg Miller, CCE Tom Sattler, CCE Russ Harrison, CCE
Richard Busse, CCE Tom Hodson, CCE Jim Hodson, CCE (Deceased) Tim O’Brien, CCE Ron Smith Adam McKinney, CCE Mike Pence, CCE Jack Woods, II, CCE Bob Hallifax, CCE Frank Parnell, CCE Larry Orme (Deceased) Larry Sivori Rich Wright Bill McKinney, CCE Arthur Pokorny, Jr. Gene O’Brien, CCE (Deceased)
Executive Director: Michelle Card
Executive Manager of Councils: Rey O’Day email@example.com
Business Manager : Christina Arriaga firstname.lastname@example.org
Communications, Marketing & Design: Jesse Willard email@example.com
Coordinator : Jessica Castro
Council Members: Kelly Grout Russ Harrison, CCE Eddie Porcelli, III Vinnie Nelson Tonio Viscusi
Coordinator : Rey O’Day
Council Members: Kim Barr Nate Janousek Ryan Long Ashley Murray Mike Newman Lisa Thompson-Baker Jay Wells Daryl Whicheloe, CCE April Wood
National Representatives Duane Fischer John Harkey David Higginbottom Charles Ivory, CCE Mike Markowitz Mike McGrath Kevin McGrath, II Etta Pence, CCE David Spann R. Josh Stremmel George Wandrey, Jr. Ted Wentz Nick White
Are you Interested in becoming a National Representative, Council Member, starting a Communications Committee, or learning more about NICA? Contact the NICA Office by phone at (813) 438-8926 or via email at firstname.lastname@example.org
Qu su ote ra an nc d e O Bu nli y ne !
Fun is a risky business—and it demands the experience and longevity that K&K Insurance provides. Concessionaires and vendors across the U.S. like you choose K&K for our deep understanding of the coverage needs that vendors require. And when claims occur, our colleagues are here to resolve your claims efficiently and effectively. Specialty coverage and reliable claims handling from a trusted expert. Shouldn’t you work with K&K Insurance?
K&K Insurance Group, Inc. is a licensed insurance producer in all states (TX license #13924); operating in CA, NY and MI as K&K Insurance Agency (CA license #0334819)
May 2017 NICA News
card’s corner Michelle Card, Executive Director
upcoming year of recognition of accomplishment and festivities. The 25th Anniversary Committee and the Attention Members, this is a Call to Action! We Want YOU! Silent Auction Committee will begin meeting in the coming weeks with much enthusiasm and desire National Indendepent to make NICA’s 25th year it’s very best ever. It is Concessionaires Association with much respect of your time and commitment was founded in 1993 by a to your business that I ask you to lend your talents select group of independent to these committees and be a historical part of concessionaires to create a “Voice” in the Industry; we have Team NICA! Our committees are the driving force that long utilized the “Together We Can!” slogan to establish a unified front in the Fair create change, invite new ideas and make NICA Industry to be heard, share concerns, collaborate stronger as a collective group of industry leaders. with sister organizations, and build stronger Please contact me directly if you would like relationships among Concessionaires. to participate in these or our other committees As NICA approaches it’s 25th Anniversary, that include Membership, Benefits, Voice in the I invite all of our members to join our newly Industry, and Finance. created committees to begin the planning for our “Together We Can Celebrate!” ▲
“Voice” continued from page 5 ►►
No event is too big or too small. Look for an event in your area to get involved in or start a new one and help us to support our future. Scholarship Committee for the last two years Speaking of benefits, don’t forget to use all of and continue to do so currently. I am thrilled to the things we have available to help your bottom say we received 24 applications for our NICA line. We have just entered into a new agreement Scholarships this year. The eligible candidates with First Data for the best rate available for your are NICA Members, relatives, and employees. credit card processing needs. We are also in the The applications have been sent to our team of final phase of another five year agreement with readers from across the country for scoring and review. The selections will be announced in June. Sysco! The NICA Sysco Marketplace offers many benefits to our members through Sysco and NICA Members hold fundraisers throughout the year to help raise money for the scholarships Source1. Our benefits are only good to you if you use them and please remember—if they don’t get that we view as one of our greatest benefits. used they go away! Fundraising events range from things as simple I wish all of you safe travels this summer and a as a gift card tree or survival kit to tournaments such as golf, bowling, poker, and even a shoot out! profitable season. Remember, “Together We Can!” ▲
Somewhere within this issue of NICA News is a Road Map that we had trouble folding. If you locate it, you can win a Gift Card worth $25!
Find the Road Map
So... What if you Find it?
Well, lucky reader, tell us where you found it by entering online at www.nicainc.org/pages/hiddenobject You may also call the NICA Office at (813) 438-8926 or send us a letter with the page number, and page location to NICA, Hidden Object Contest, 1043 E. Brandon Blvd., Brandon, FL 33511. Member entries must be sent in by May 31, 2017. May 2017 NICA News
“Message” continued from page 5 ►► a great success story about how the goal was to “suck less.” Yes that may be surprising to many, but to evaluate your event and do a full reset was a very compelling story. The fact that CHANGE IS GOOD is a very important part of why all of us should be looking at our own businesses. Looking at our operations from both the inside and outside and how we interact with the customer are interesting ideas. How many times have we shopped our stands? How was the service? How was the product? Are we using the NICA benefits to provide the absolute best quality products at the best prices to our customers? These are all important things to consider. Our other speakers, Martin Quintana and Carli Castro, came to talk about and help evaluate the financial condition of NICA and how that could relate to its future direction. Martin comes from a heavy financial background, starting off as CFO with Kraft Foods for over 10 years. He then went into the non-profit world as CFO with an organization with over a $100 million dollar budget. He currently has made the ranks of CEO of another non-profit that is getting ready to celebrate a 100 year anniversary. His aggressive strategy to double the size of the organization and the community it serves stems from GREAT financial forecasting, re-evaluating budgets, and making solid business decisions with good financial data. This is where he shines and his expertise gave the Board reassurances that we are on a solid path with a very solid foundation in place. Carli then sat in with the Board to evaluate how we reviewed our financials and if our new financial and SOP protocols were sound. Carli comes from a heavy, accountant background servicing and working with major companies and non-profits, and specializes with planning and succession of businesses from generation to generation. Her insight as to how we have successfully reset our financial planning and goals, gave tremendous affirmation to the work of this Board and the Financial Committee. With both days starting off with speakers to guide and inspire, the Board dug in to evaluate, set 8
May 2017 NICA News
Martin Quintana speaking to the Board of Directors
goals, and continue to execute our Strategic Plan that was established in 2012. With the help of Rey O’Day, our current Executive Manager of Councils, the Board has developed and was given tasks to do based on that plan. It is easy to understand and gives every Director guidance and direction. We are working on several projects; but, here are the highlights of what was accomplished during our SBM.
1. We are working in committee on NICA Talking Points to deliver our message and continue to be a Voice in the Industry. Some are being revisited while others are new. These will be shared when the Voice in the Industry Committee finalizes their work. 2. We worked the past several months to insure our bylaws are complete and up to date and have made some suggested changes through the work of the Bylaw Committee (Co-Chairs Tim O’Brien, CCE and Paulette Keene and their committee of trusted NICA Members/Past Directors and Presidents). We could not have imagined having a more trusted group of individuals to set forth bylaw recommendations that are just, fair and show governance of exceptional care. These will be sent off to the Council of Past Presidents for review. 3. 25th Anniversary Celebration of NICA to start a roll out in the next few months. 4. Membership renewal and benefits. How does our member and renewal member packet look: application and written communication? How are we communicating with benefits partners, etc.?
5. Development of Regional Councils and successes of Northeast Council. 6. Reaching out to our fair partners to have them include our NICA Membership information in their agreement packages. Belonging to a professional organization is one of the most important aspects any business can afford. Having our Fairs become part of the process shows they care about and promote the fact that their business partners (NICA Members) are becoming better operators because of education, benefits, and training. This will hopefully shine through to all our customers and the great value they receive when visiting a Fair. These are just some of the few, but very important goals and projects your NICA Board is working to accomplish. We realize each time we meet, the importance of gaining new members and the development of Regional Councils strategically helps us become stronger, develops new opportunities geographically, and fosters further communication throughout the Industry.
We put the
We are proud of the work we are doing and we hope you will not only see the results, but will become engaged and be a part of the process. You can be involved as little or as much as you possibly want to or can allow. Two last notes: I want to remind every member that it is all of our duty to engage and sign up at least one new member. The importance of this is huge. We are member driven and OUR NICA organization is the BEST source of communication and benefits on behalf of all our businesses. I also encourage you to work towards getting your CCE (Certified Concessionaire Executive) designation. This shows our Fairs, our peers, and our customers that we have worked hard and continue to be the best operators we can possibly be and have engaged in the Industry through education, participation, and communication. It’s an important aspect of your operation to continue to look towards the future and your personal achievements. It’s as simple as contacting the NICA Office to get started. Wishing you a successful and safe Fair season! ▲
in funnel cake!
Custom Ingredients From TasteMaker/Reed Food Technology Specializing In: • Funnel Cake Mix • Corn Dog Mix • Batters & Breadings • Sauces
Proudly Distributed Through Fare Foods • Call 800-651-1601 For More Information • www.farefoods.com May 2017 NICA News
Thoughts from a This month’s Statement of Communications & Management Philosophy is from Michael & Karon Kennedy, Old Time Saltwater Taffy:
Michael Kennedy, CCE Old Time Saltwater Taffy CCE Earned in 2009
“The very heart of any successful business is communication. Whether it is in the daily operation of a concession business or in the dealings with help, vendors, Fair Management, or other concessions. Most any problem we encounter in our daily operation can be traced back to either poor or lack of proper communication. Beginning with myself, it is most important I become well versed in whatever I do. That is my responsibility. I am certain anyone who tends to shoot from the hip usually finds himself or herself in some sort of difficulty. In order to become successful, I will draw first on my own experience, and then my peers’ in whom I value their knowledge. I also will call upon those associated in the business such as Fair Management or those with knowledge in our business. With this communication, I am able to make informed decisions on whatever the circumstance. I have, over the years, found it was best to hire a person who could replace me. As an owner or manager, teaching, not training, is the best use of any person’s ability. Teaching allows the employee the thought process that encourages growth and stimulates greater evolvement in the success of any business. A person’s capacity to achieve is determined by their leader’s ability to empower (teach). Over the years I have been most successful in the teaching style of management.” ▲
Karon Kennedy, CCE Old Time Saltwater Taffy CCE Earned in 2009
“Communications are, of course, the least understood part of management. We think we are only communicating when we talk or write. Not so; we communicate every time we smile, frown, grunt, glare, wink, with the clothes we wear, or how we wear the clothes. It’s in most everything we do. I always try to be aware of this in everything I do, working with employees selling the all-important customer. Just thanking a customer or even a vendor is a positive form of communication. Management is an extension of communicating our needs to those who we are working with. My biggest desire is to work with my employees, teach what I know about my business, and instill in them the same ethics I believe. These include managing time in order to arrive on time set up and ready to open, working closely with my vendors, as without them I could do little business, and dealing with Fair Management in a professional manner.“ ▲
The title of Certified Concessionaire Executive represents a deep understanding and respect for the Fair and Festival business and indicates that the titleholder will perform with the highest level of professionalism. The applicant must have a minimum of seven years as a full-time chief operating manager of an independent concession business and be a current member of NICA, at least one State Association, and of one of the following associations: CAFE, IAFE, IFEA, or the WFA. CCE applications are available on the NICA website at goo.gl/H3VKUf ▲ 10
May 2017 NICA News
Member’s Voice The greatest part of NICA is the Membership! The Member’s Voice influences where the organization is headed and what it can improve, among other aspects. The NICA Office has been continuing their survey of responses, checking to see if members are utilizing their benefits and enjoying their experience with the organization. Some of our recent responses are featured below: Russell Phillips, Russell’s Concessions from Daingerfield, TX, described his relationship with NICA as “good!” He also stated that he has made use of “many of the discount benefits.” He mainly uses Fare Foods, as they are “especially good at getting the order there.” He believes that the NICA News “comes in very handy and keeps us informed on what is happening in our industry.” He regularly uses the NICA Membership Directory and goes through it when he needs to look for someone who specifically handles a certain item, “such as flags.” He described his responses as “shooting from the hip,” so he could not think of any more comments he would like to make. Tracy Becker, CFEE, The Autumn Leaf Festival, out of Clarion, PA, has been a member since 2003. She stated that their event and NICA’s relationship was “great!” When asked which benefit she used the most, the surprising answer was the NICA Membership Directory. She went on to explain that when the event lost their carnival because of a sale, they were able to find one in the directory that could now service them. She also uses it to find Concessionaires to replace retiring ones or ones they loose because of date changes which happens every year because they have to coordinate with the university’s home coming schedule. Tracy feels the NICA News is also very beneficial as it not only informative, but has many stories related to “what’s new for games, food and rides.” She likes to have it “physically in her hands.” She also explained that she “has adopted the NICA Code of Ethics and sends them with her contracts because it helps.” Lawrence Wensil, Wensil’s Concessions, hailing from China Grove, NC, commented, “It’s
great!” when asked about his relationship with NICA. One of his best friends, Frank Parnell, CCE, NICA Past President and Parnell Foods owner, recruited him as a member more than 14 years ago. Lawrence has made use of the Coca-Cola, Pepsi, CheckInn Direct, and Sysco benefits. When asked about the NICA News he replied, “I really enjoy it. You do such an excellent job.” He went on to say, “It’s very interesting to read the stories about people and how they started their business and what they have done to change it. It is also helpful with information related to our industry, such as labor issues and DOT changes.” Todd Hawkins, The Donut Family, Inc. of Bear Lake, MN, feels that NICA is a great organization, but one that he has not made use of effectively yet. He stated that he would like to become more involved with it in time. He current uses discounts through Coca-Cola, Pepsi, and Fare Foods and is aware of the many others. He is very pleased to belong to an organization that has helped to “open dialogue with fair management,” as it has been very helpful. He admitted that he has not been a “true voice” for NICA, but he would like to join
►► “Member’s Voice” continued on page 13 May 2017 NICA News
Announcements Do you have any news that you would you like to share? Contact us at (813) 438-8926 or email@example.com
Director Nomination Deadline is June 1st Each Fall, NICA’s Board of Directors holds an election to fill Board vacancies. Leading up to this, NICA accepts nominations for Board Members from the Membership. To qualify, all that is required is a signed “Statement of Commitment,” an “Election Nomination Form” with 10 signatures supporting the nomination, a biography, and a photograph suitable for publication. The due date to get all materials to the office is June 1, 2017. All forms can be found on www.nicainc.org/pages/DirectorNominations—they can be submitted digitally to firstname.lastname@example.org or via mail to 1043 E. Brandon Blvd. Brandon, FL 33511. This is your chance to be a part of the governing body of this great organization, so don’t delay! Call the NICA office at (813) 438-8926 if you have any questions or need the forms sent to you. ▲
Mid-West Fairs Association Held its 95th Annual Meeting in April Norb Bartosik, Mid-West Fairs Association Mid-West Fairs Association concluded it’s 95th annual meeting in Miami, FL on April 9th, 2017, with Bill Dutcher, Montana Fair, presiding over 34 of its 37 Fair members represented, along with invited guests, for a total gathering of 87 participants. The program began on Friday, April 8th and concluded Saturday, April 9th with a visit to the MiamiDade County Fair & Exposition, which included a social gathering and a tour of the annual fair. The Friday/Saturday program included topics on the History of the Mid-West Fairs Association, Guest Services Challenges, Special Events at Your Fair, Learning From Around the World, Surviving BIG Changes, Marketing the Fair/Entertainment, How to Measure Success, Updates from IAFE/OABA/NICA, Current Trends, and Future Projections. New officers were elected during the annual business meeting of the membership and the following will preside for the balance of 2017/2018 year: Jeremy Parsons, President (Clay County Fair, Spenser, IA), Bob Batista, First Vice President (Western Idaho Fair, Boise, ID), Andy Cashman, Second Vice President (Maryland State Fair, Timonium, MD), Norb Bartosik, Secretary/ Treasurer (Life Member), Mike Heffron, Secretary Emeritus (Life Member). The 2018 annual meeting will be held in Tucson, AZ with a visit to the Pima County Fair. Specific dates will be determined in the near future. ▲
Call for Stories and Photos from the last 25 Years To prepare for our 25th year coming in 2018, we want to focus on our members’ experiences during this period of history. Were you here since the very beginning? Were you part of NICA’s leadership during these years? Did you just join but want to share your story? We want to hear from you! Send your stories, photos, etc. to email@example.com today. ▲
►► “Announcements” continued on page 27 12
May 2017 NICA News
because it is nice to read and see what’s going on in other parts of the country. The News “keeps you informed.” Mike said that he frequently splits Communication Committees at Fairs so he can be his orders up between purveyors because he more involved. He enjoys reading the NICA News. does “not want his eggs in one basket.” He wants to know who holds what products at a specific Mike McNeal, Sidewalk Sundae from Tarpon Springs, FL, joined NICA back in 1994. When asked location. In Mike’s point of view “It’s the service that counts!” about his relationship with NICA he said, “I like The NICA Office plans to continue these calls the organization.” He also commented that he to our Renewing Members. If you hear from us, let does not take advantage of most of the benefits. us know what’s on your mind! ▲ He stated that he really likes the NICA News
“Member’s Voice” continued from page 11 ►►
Email us at firstname.lastname@example.org or call 800-444-6747 to order samples. For 60 years we have offered only the highest quality meat products.
Our products are available from Fare Foods 800-651-1601
Beef, Pork & Chicken Kabobs Specialty Kabobs Beef Philly Steak Marinated Ribeyes & More! 725 Industrial Rd., Chillicothe, MO 64601 “Renewals” continued from page 4 ►► Richard Allen Sierra Korn Enterprise Oroville, CA (2013) Jim Guenthner Source1 Purchasing San Diego, CA (2015)
Edward Porcelli, III Spaghetti Eddie Edgewater, FL (2013) Jane Harris The Best Around Pensacola, FL (2011) Marc Dobson The One Man Band Cocoa, FL (2014)
Andi Price Town Fryer Rochester, IN (2006) Wayne Moyer Uncle John’s Pride, LLC Tampa, FL (2015) Mark Lancaster Vista Mobility Colgate, WI (2015)
Dave Westrum Westrums Quality Foods Delano, MN (2014) Angel Ward Wheelock Rides / CAC Concessions Syracuse, NY (2015)
Thanks to all 47 Renewing Members for your support! May 2017 NICA News
Red Barn Elephant Ears Kewanna, IN - Mic Cox operates under the name Red Barn Elephant Ears and specializes in their company’s name sake, elephant ears. We had a chance to ask him a few questions about his experience as a Concessionaire and a NICA Member. NICA News: Thank you for being able to speak to us! How long have you been a member of NICA? Mic Cox: I’ve been a Concessionaire for 42 years and a NICA Member for over 15 years. NN: How did you get in to the business? MC: In 1971, my cousin Sam Coffman started selling Red Barn Elephant Ears at Fairs in Indiana. In 1975, I got laid off from Indiana Bell Telephone Company and started helping him. NN: What do you like most about being a Concessionaire? MC: Only working five months a year and having good friends all over the Midwest and South. NN: What’s your bestselling food item? MC: I only sell Red Barn Elephant Ears—when you have the best, why sell anything else?
Mic and Janet Cox, Red Barn Elephant Ears, working a Fair in Key West, FL back in 1985
NN: What’s something people don’t know about you or your business? MC: We were the FIRST and are still the best Elephant Ear in the industry. NN: How has the business changed since you first started out? What’s something you wish would change? MC: Our stands need to be a lot more professional looking. A lot of Fairs care only about money and not the products they are presenting to the consumer. I wish Fars would limit each product so everyone could make money. Overbooking seems to be the trend nowadays. NN: What’s been the highlight of your career? MC: Seeing my two children take over and assume the business. NN: What’s something you like to do in your free time? MC: I love to play pinball and go on cruises in the Caribbean. NN: What do you like best about NICA? MC: The discounts on Coca-Cola, hotel rooms, and even my spot in Michigan are thanks to NICA.
Mic and Janet Cox today
May 2017 NICA News
NN: What’s something you’re looking forward to this year? JJ: Since I’m partially retired, I’m looking forward to only working two weeks this year! ▲
Celebrating Celebrating Togetherness Togetherness Photos by Rey O’Day, Executive Manager of Councils
The night before this year’s Spring Workshop, the leadership of NICA, spouses, family, and speakers gathered at President Dominic Palmieri, CCE’s house, “Villa Palmieri Due Torri” in beautiful Phoenix, AZ, to eat, drink, and be merry. This was also a great opportunity to inspire the friendships, relationships, sharing of industry knowledge, and the fun that is involved with serving on NICA’s Board. ▲
Carli Castro, Seasons of Change Consulting, Kim Palmieri, Odyssey Foods and First Lady of NICA, Gino Dominic Palmieri, CCE whipping up Palmieri, and Martin Quintana, CEO, Friendly House, spending some quality some charcuterie and pig and fig pizza from the wood-burning pizza oven time getting to know the Directors
Gino and Enzo Palmieri taking time to make gourmet pizzas for the Board
Family Owned & Operated • Serving Our Customers Since 1904 Jim Teece, Future Proofing Speaker, Kristen and Daryl Whicheloe, CCE, Director, and Don Delahoyde, CCE, Director
Proudly serving the concessions
industry with their Martin Quintana, Board Financial Speaker, Michelle Card, NICA Executive Director, Norm and Paulette Keene, Past First Gentleman and Past President, Mike Pence, CCE, Director and Past President, Kathy and Jeff Ross, 2nd Vice President and Future First Gentleman, enjoying the first course, with much more food to come!
Distributed Through Fare Foods Call 800-651-1601 For More Information May 2017 NICA News
Are you taking advantage of all that NICA has to offer? One of the most important aspects of NICA is the access to benefits that we provide to our Membership. The NICA Office often reaches a member who has not been able to take advantage of these discounts, either due to not knowing about them or thinking that the benefit has too many steps. For those who may have had difficulty, we hear you loud and clear! To remedy this, we have compiled a comprehensive guide to our benefit partners and how to best utilize their discounts, rebates, or other deals as a NICA Member. No matter where you are in the country, you don’t need to lug this issue around with you. Feel free to rip out the attached guide—it’s meant to be used on the go! Of course, if there are any questions (or if the benefit requires you to), feel free to call the NICA Office at (813) 438-8926 and we can help! ▲
“Hey, I’m Perforated, Rip Me Out!”
755 Thomas Drive • Bensenville, IL 60106 P: (630) 595-2510 / F: (630) 595-3884 • corfufoods.com
Proudly Distributed Through Fare Foods! For product or purchasing information call 800-651-1601 • www.farefoods.com
May 2017 NICA News
Proudly ugh o ted thr ib r dist u Foods e Far 1-1601 800-65
Fare Foods is currently seeking to fill the position of
Sugardale Food Service is a leading provider of quality foods and customized product solutions since 1920.
OUTSIDE SALES REPRESENTATIVE
for the East Texas Area
The ideal candidate will process orders and solicit new qualifying business. You will gain extensive product knowledge and have the ability to quickly resolve issues with customers. ■ Candidate will be required to travel.
When you want extraordinary flavor and performance, serve Sugardale Food Service wieners.
■ Previous Amusement/Carnival experience preferred. ■ Previous wholesale food experience preferred. If you would like to become a part of a fast growing family owned food service company please send a resume to email@example.com
All Sugardale wiener items are Child Nutrition Certified.
Fare Foods is a full-service amusement food & concession supplies provider delivering to events on site across the United States. We have warehouses centrally located in the Midwest and Tampa, Florida, servicing events throughout the year.
WE DELIVER! 1-800-651-1601
Sugardale Food Service wieners, franks and coneys are available in many varieties, all delivering the same quality taste and nutrition you expect.
Fa re Foods
May 2017 NICA News
Living Legends Rey O’Day, Executive Manager of Councils
NICA News has a long standing tradition of reintroducing “Living Legends” in the Concession Industry to our members. When Denny Thompson began his career, the professional organization of his time and location was Western Fairs Association. Today, in keeping with the tradition of continuing family lineage in Fair Concessions, both of his daughters are also Concession owners. Teresa Farnum is the owner of Wax Hand Jive and Lisa Thompson-Baker is the owner of Lisa’s Concessions, which specializes in Sonora Dogs. Lisa also serves NICA as a member of the West Council and is married to Jon Baker, CEO of the Pima County Fair and member of the NICA Advisory Committee. In his own, sometimes outspoken, words, Denny’s story is engaging and familiar… Please read on and enjoy!
How did you begin your career and what were its different stages? I have always been in the Food Business since I was a kid, washing dishes and then becoming a cook. I have owned a restaurant or two and became interested in Fish and Chips in 1968. Next, someone suggested the local Sonoma County Fair. I called and explained what English Fish and Chips were and they said, "Good, bring it in and send us $200 deposit.” I asked them what I needed and they told me. That in itself presented a problem, because I had not a lot of money; so, I got a loan from my inlaws for $500 and began to build a "knock down" stand that looked like a boat. The first year I had three Fairs, the second year I had four Fairs, and the third year I built a trailer also like a boat and had five Fairs. I spent most of my time explaining to people what English Fish was. In those early days on the road I met a fellow that had a Pizza trailer and what a beauty it was! Small and compact and it had hydraulics and sat right on the ground. We talked all through the Fair. A few months later he called and asked if I wanted to buy his trailer. I was still at the “broke” stage of my life and said I would like to but I had no money. He said he would take a down payment and I said, “How about $500?” He said, “Fine.” Total price $2,500 and that was a buy! For reasons only known to me I could not get $500 in my hands at one time. Something always came up that had to be paid. He called me and asked if and when I was going to pick up the trailer. I explained my condition. He said, “I didn't ask for $500—I don't need anything; just 18
May 2017 NICA News
Denny Thompson being greeted by fellow Living Legend Fred Pittroff during the NICA Sysco Marketplace Trade Show at the 2017 WFA Convention
come and get it.” So I did and gave him $100. It outgrossed the Fish. I figured everyone knew what Pizza was and I didn't have to explain that to anyone. Plus we made a great Pizza! Meanwhile, I met Lloyd Hilligos with Foley & Burke Shows (F&B), a railroad carnival out of Redwood City, CA, and he wanted me to book in his first year at the Santa Clara County Fair in San Jose, CA. I did and that was the beginning of the next chapter! The folks with the cookhouse wanted out and Lloyd wanted me to buy it. In 1972, I bought the F&B cookhouse on terms; of course, I was on a flat rent which was fair enough. I came off the first year $10, 000 in debt. The second year I was a whole lot smarter and came away debt free with money in my pocket. I stayed with F&B until the end of 1978 and went and
booked with Butler Amusements and Larry Davis at the State Fair. It took me a couple years to build a good route on the independent after leaving F&B, but, all in all, things were good. We were heavy on breakfast; we opened early and stayed late… it was a work horse.
How do you feel the Fair Industry has changed for the better or for the worse? In 1968, and for a few years, we were rag bag trailers. The Health Department was free and pretty easy. Slowly but surely everything has changed, and some of the time what they require makes no rhyme or reason. Some health fees are like having to pay an extra employee; and of course, they have tougher inspections now as opposed to then. I don't mind the inspection because if there is a serious illness caused by us, the whole Industry would suffer. Customers want to feel safe and rightly so! Still, I really have mixed emotions about the business as of right now. It seems like the fellow with the biggest sign wins. There is no way I could have been in business now the way it was in 1968. Are all these changes for the better? I guess, although there was something about going to the Fair and eating the food you could not get on the outside that has been lost. Case in point, in the fifties, a man by the name of Oscar Chapa put up a knock down stand and served Rolled Tacos. They were soft, obviously with good meat inside. I think they were 25 cents in those days. He struggled for about five years; but, when he hit, he was the highest grosser in Santa Rosa (Sonoma County Fair) and Fresno, CA (Big Fresno County Fair). He told me in Fresno he would shut down the soft drinks because he could not keep up with the business. Oscar is gone now, but his children and grandchildren are still running the business. And as far as I know, that's the only place you can get a Taco like his anywhere. He was such a big help to me in my early years. In the meantime I opened a Fish and Chips store in Santa Rosa, CA so I had a year-around business. I kept the store in Santa Rosa for 16 years until they tore down the building I was in; then I built a Hamburger joint which lasted about two years until it closed. I had a good reputation and should have opened another place, but I had all I could handle in the Fairs. By then I also had
a little money and wasn't hungry enough. My mistake! But I digress. Today, I know some these stands cost $250,000. In fact, I saw a stand at our Western Fairs Association (WFA) Convention they say cost $750,000. It takes three trucks to haul it, has eight fryers, and serves Pizza and Dogs-ona-Stick. Yes, I know the prices are higher and the grosses are bigger, but I truly believe some of the Fair Management are not as loyal as they could be. So my motto was, “Never book a Fair that you can't afford to lose!”
What is a funny story that you’ve experienced? I have a story I would like to share with you. I booked my first fair in Petaluma, CA with the Fair. I booked my next fair in Santa Rosa, CA through the Fair. When I hooked up with Foley and Burke Shows, I booked the Fair in San Jose, CA through them. One of the old time Carny Managers told me in no uncertain terms I had to get on one side or the other. I was puzzled; after all, I was still pretty green. I asked him what he meant. He said that I either had to go book on the Independent or the Carnival; I couldn't be on both. I told him, “I already know folks on the Independent and folks on the Carnival and I didn't see any difference between them.” They all treated me just fine and I really didn't get it. We are all there in the same business serving the same people—in different ways perhaps—but our job was to show everyone a good time! From that point on, I made it my life's work to make sure that the Carnival and the Independent were treated one in the same. In 1981, I was elected President of the Show Folks of America, a Carnival club in San Francisco, CA and elected the Food Representative for WFA. I have worked for WFA ever since and am still called upon for various problems even though I'm retired now.
What is your current opinion on the direction of the Fair Industry? Of course, the business has changed a little every year. In the early days we used to pay 15%18%. Then it went to 20%, then 25%. Percentage already has a built in raise… the more you gross
►► “Legends” continued on page 20
May 2017 NICA News
“Legends” continued from page 19 ►► the more you pay. When percentage is raised it comes out of the profit! That means raising your price to net what you did before the raise… commonly called inflation. During this period, the only thing that should change is your price. Everything else stays the same providing you already have a winner. I know an operator who had a great Beef Sandwich in the 1970's. He charged 85 cents. Rather than raise the price, he cut the size of meat in the sandwich. People noticed that. As inflation continued to take its toll, he changed the style of meat to a chopped beef in a sauce instead of thin sliced smoked beef. The next step, he was out of business! If the Fairs are not careful, they will price themselves out of business. After paying parking and admissions, some families are out a lot of money just to get in. When a Fair needs money, the first thing they do is to expand the days and raise the parking and admission. A no-brainer?!? The Santa Clara County Fair in San Jose, CA is a perfect example. It was a great 10-day Fair. Then they went to 17 days and the attendance did not increase. In those extra seven days I grossed $2,000 more… No joke! I used to buy a steer and pay my regular help double pay on the weekends. I couldn't afford that anymore, plus I had to give up a conflicting Fair where I grossed $10,000. Lose, lose. Anyway, you all know what happened after that. (Note: today it is a four day Fair with a reported attendance of 42,000 guests.) What has to be done is to put your thinking cap on and try to offer more at your Fair that increases attendance, instead of simply adding days and raising vendor rents, admissions, and parking fees. Talent shows are getting big… why hasn't someone put one together for the Fairs?
What are some of your accomplishments and contributions to the Fair Industry?
Denny Thompson with NICA’s President Dominic Palmieri, CCE
help or advice. I can only hope that I have lent a helping hand when it was needed. (Note: many are grateful to him for bringing common sense to Health Departments on numerous occasions.)
How do you feel about NICA’s role in the Fair/ Festival Industry? NICA started in Florida which was a long way from my home state of California. I thought at the time that it was needed back there and sounded like a good idea. Then they branched out to California and put a female tornado in charge. At first, we thought it would conflict with WFA, but later on, we realized that all though our goals are similar in some cases, we were not the same. WFA sleeps with the enemy. NICA doesn't (or at least is not supposed to). Anything that makes our business better and adds the quality that we all want and need is okay with me. It is that simple.
Spare Time, Future Plans and Retirement…what do they mean for you?
I left the Food Business a few years ago and started to work with my wife Carole's business I have never thought giving my time to help of the games on the Carnival. She was a long or guide a Concessionaire an accomplishment. time Concessionaire and one of the few women Having represented WFA as the Field Representative for the Food and Beverage Division in games. I was green as a pea. We had the good games and we always believed that there should for all of these years, it just comes naturally to be a lot of winners. We had a water race, machine give the right answers to people that need my 20
May 2017 NICA News
Guns, a mirror joint, and I had a kid game and a quarter-pitch. To begin with, I had the only pitch game on the show. It was a star game: toss the quarter into the star in the red only without touching any other color. It was pretty good game. We bought closing out $10-$12 stock. Big stuff the stock man wanted to get rid of. Everyone laughed at first. Pitch games were fine for a dime but a quarter? “Can't be done,” I was told in so many words. We had so much stock going out I thought I had made a big mistake. I even took inventory every night for a while and we were right on. I had “jointees” from miles around come to copy me. I really loved the games. It was so much less work than a cookhouse and just as rewarding. In 2006, my wife said, "I'm tired, let's quit!" She had 42 years in and I had nearly that. I said okay and we did. I laid around for a couple of weeks, realized I was still young and restless at 75, so I found a job at a car auction delivering and picking up cars for the auction. I stayed there for almost nine years and then some health issues came up. Now, I just sort of kick back and take life easier. I'm 85 years old and I feel good and I
still feel sharp; although, I'm sure you'll find some disagreement there! But I'm grateful to wake up every morning, breathing!
How does it feel to be considered a “Living Legend” in the Fair Industry? I really think that calling me a “Living Legend” is probably overstating it a bit. I think I was lucky and endured for a lot of years, married the right woman, hopefully treated my co-workers with dignity, and tried to lend a helping hand along the way. I'm really no different than many people I know. But I am grateful for being honored in this way. I really do accept this as a compliment!
Any other experiences you would like to share with our readers? Oh wait, another thing I forgot to mention! In 2000 I was inducted into the Hall of Fame for the Western Fairs Association. Members are selected for the work they do above and beyond the call for the association. There are one or two every year that are selected. It was also an honor that I will not forget. Thank you for this honor! ▲
RIO SYRUP CO.
St. Louis, MO 63103 | 800-325-7666 | www.riosyrup.com Distributed through Fare Foods 1-800-651-1601
May 2017 NICA News
Getting to Know Your Northeast Council Members Jessica Gottsche, Northeast Council Coordinator We hope you liked last month’s interview with Northeast Council Member Vinnie Nelson, Vinnie’s Fine Foods. This month’s installment focuses on the Northeast Council’s own Kelly Grout. Jessica Gottsche: What is the name of your business and what do you sell? Kelly Grout: My company name is Jack’s Fries Inc. and my food trailers are called Tootsies Fried Dough (pictured below) and Jack’s Fries. I sell fresh cut fries, fried dough, and funnel cakes. JG: What is your route? KG: I travel the Northeast region: MA, NY, CT, ME, NC. JG: How long have you been a NICA Member? KG: I have been a NICA Member for the last four years. JG: Tell us about your family. KG: My step parents are Rene and Judy Piche from South Pasadena, FL. I am happily married to my wife Cathy whom I have been with for 24 years and we have two beautiful daughters—Savannah and Sierra. JG: Do you remember who first recruited you as a member? KG: I was recruited by Mr. Joseph Potillo, NICA Past President.
Cathy and Kelly Grout, Jack’s Fries, Inc.
JG: What is your most valuable NICA benefit? KG: The most valuable benefit that I use is the National Discount Program with Pepsi. JG: What inspired you to join the Northeast Council? KG: I joined the Northeast Council so that my opinion can be heard and so that it can make a difference. JG: What do you hope the Northeast Council accomplishes during your tenure? KG: I hope that during my tenure the communications become better with the Fairs and their committees. JG: We appreciate your responses Kelly! What is the best way for a NICA Member to reach you? KG: I can be reached at firstname.lastname@example.org, (413) 427-9986, or in person at any of the following fairs: Horrey County Fair (Myrtle Beach, SC), Brockton Fair (Brockton, MA), Orange County Fair (Middletown, NY), Erie County Fair (Hamburg, NY), Champlain Valley Exposition (Essex Junction, VT), Harvest Festival (Hebron, CT), Eastern States Exposition (West Springfield, MA), and North Carolina State Fair (Raleigh, NC). ▲
May 2017 NICA News
ducing o r t n I d An
Line of P
Call or E-Mail Us for your FREE Catalog Today!
Perfect Stix LLC Food Skewers Are Available Through Fare Foods! Call 800-651-1601 For More Information www.farefoods.com 4416 US Highway 1, Vero Beach, FL 32967 • www.perfectstix.com Perfect Stix LLC products are meticulously crafted with 100% white birch wood and are produced in an ISO 9002 Registered Facility.
Serve the best.
J-Burger Seasoned Beef Patties
Valley Meats is an innovative food safety leader, committed to producing the highest quality beef and pork products. Providing center-of-the-plate, portion controlled processed meat products to the food service market is our number one priority.
Our J-Burger is lightly seasoned, then tender-formed to bite like a handmade burger. This unique process creates a tender, fluffy patty that cooks quickly and evenly.
Our wood products are great for the environment and are of such high-quality, that we had to name ourselves Perfect Stix LLC
11372TF 11373TF 11374TF
5.5” Natural 5” Natural 4.75” Natural
20/8 oz. 30/5.33 oz. 40/4 oz.
10 LB 10 LB 10 LB
Distributed Through Fare Foods 800-651-1601 • www.farefoods.com May 2017 NICA News
Travel Safety News NEWS Compliance Dates on ELD Coming up in 2017 & 2019 Federal Motor Carrier Safety Administration
• Includes a phased The electronic logging device (ELD) rule is implementation intended to help create a safer work environment timeline to give for drivers, and make it easier, faster to accurately drivers and track, manage, and share records of duty status carriers time to (RODS) data. comply. For carriers using AOBRDs (automatic onboard recording devices) before the rule compliance date • Includes provisions to help prevent data tampering and harassment of drivers. December 18, 2017, the rule will replace AOBRDs with ELDs over a four-year implementation period. • Creates standard data displays and data transfer processes, making it easier to An ELD synchronizes with a vehicle engine to demonstrate compliance and faster to share automatically record driving time, for easier, more RODS with safety officials. accurate hours of service (HOS) recording. The rule applies to most carriers and drivers Carriers and drivers who are subject to the who are required to maintain RODS. rule must install and use ELDs by the appropriate deadline: The ELD Rule: • Specifies who is covered by the rule and exceptions to it. • Provides for ELDS to be certified, registered, and listed on a FMCSA website. • Includes technical specifications to ensure ELDs are standardized and compliant.
• Carriers and drivers who are using paper logs or logging software must transition to ELDs no later than December 18, 2017. • Carriers and drivers who use AOBRDS prior to the compliance date must transition to ELDs no later than December 16, 2019. ▲
Getting Ready for Roadcheck 2017 Commercial Vehicle Safety Alliance The Commercial Vehicle Safety Alliance’s (CVSA) 30th annual International Roadcheck will take place June 6-8, 2017. Each year, International Roadcheck places special emphasis on a category of violations. This year’s focus is cargo securement. International Roadcheck is a 72-hour period when approximately 10,000 CVSA-certified local, state, provincial, territorial and federal inspectors in 24
May 2017 NICA News
jurisdictions across North America perform large truck and bus safety inspections. From a commercial vehicle safety inspector’s perspective, the point of the Roadcheck inspection is to ensure both your safety and those of others
traveling on the highways. The costs associated with being put out of service are insignificant when compared to the costs of having an accident. Be proactive and inspect your vehicle thoroughly before you take your next trip, and especially before this year’s Roadcheck. The following list is adapted from the Roadcheck Checklist available at www.cvsa.org. BRAKES Check for missing, non-functioning, loose, contaminated, or cracked parts on the brake system; check for “S” cam flipover; be alert for audible air leaks around brake components and lines; check that the slack adjusters are the same length (from center of “S” cam to center of clevis pin), and that the air chambers on each axle are the same size. Check brake adjustment; ensure the air system maintains air pressure between 90 and 100 psi; measure pushrod travel; inspect required brake system warning devices, such as ABS malfunction lamps and low air pressure warning devices; inspect tractor protection system, including the bleedback system on the trailer. COUPLING DEVICES Safety devices/full trailers/converter dolly(s): check the safety devices (chains/wire rope) for sufficient number, missing components, improper repairs, and devices that are incapable of secure attachment. On the lower fifth wheel, check for unsecured mounting to the frame or any missing or damaged parts, or any visible space between the upper and lower fifth wheel plates. Verify that the locking jaws are around the shank and not the head of the kingpin, that the release lever is seated properly, and that the safety latch is engaged. Check the upper fifth wheel for any damage to the weight bearing plate (and its supports) such as cracks and loose or missing bolts on the trailer. On the sliding fifth wheel, check for proper engagement of locking mechanism (teeth fully engaged on rail); also check for worn or missing parts and ensure that the position does not allow the tractor frame rails to contact the landing gear during turns. Check for damaged or missing fore and aft stops. FUEL & EXHAUST SYSTEMS Check your fuel tanks for the following conditions: loose mounting, leaks, or other conditions; loose or missing caps; and signs of leaking fuel
below the tanks. For exhaust systems, check the following: unsecured mounting; leaks beneath the cab; exhaust system components in contact with electrical wiring or brake lines and hoses; and excessive carbon deposits around seams and clamps. FRAME, VAN & OPEN-TOP TRAILERS Inspect for corrosion fatigue, cross member(s) cracked, loose or missing, cracks in frame, missing or defective body parts. Look at the condition of the hoses, check suspension of air hoses of vehicle with sliding tandems. On the frame and frame assembly, check for cracks, bends, sagging, loose fasteners or any defect that may lead to the collapse of the frame; corrosion, fatigue, cross members cracked or missing, cracks in frame, missing or defective body parts. Inspect all axle(s). Inspect for non-manufactured holes (i.e. rust holes, holes created by rubbing or friction, etc.) and for broken springs in the spring brake housing section of the parking brake. For vans and open-top trailer bodies, look at the upper rail and check roof bows and side posts for buckling, cracks, or ineffective fasteners. On the lower rail, check for breaks accompanied by sagging floor, rail, or cross members; or broken with loose or missing fasteners at side post adjacent to the crack. LIGHTING Inspect all required lamps for proper color, operation, mounting, and visibility. SECUREMENT OF CARGO Make sure you are carrying a safe load. Check tail board security. Verify end gates are secured in stake pockets. Check both sides of the trailer to ensure cargo is protected from shifting or falling. Verify that rear doors are securely closed. Where load is visible, check for proper blocking and bracing. It may be necessary to examine inside of the trailer to assure that large objects are properly secured. Check cargo securement devices for proper number, size and condition. Check tie down anchor points for deformation and cracking. STEERING Check the steering lash by first turning the steering wheel in one direction until the tires begin
►► “Travel” continued on page 26 May 2017 NICA News
contact with any part of the vehicle, and tire markings excluding it from use on a steering axle. Inspect wheels and rims for cracks, unseated to pivot. Then, place a mark on the steering wheel locking rings, and broken or missing lugs, studs, at a fixed reference point and turn the wheel in or clamps. Also check for rims that are cracked the opposite direction until the tires start to move or bent, have loose or damaged lug nuts and again. Mark the steering wheel at the same fixed elongated stud holes, have cracks across spokes reference point and measure the distance between or in the web area, and have evidence of slippage the two marks. The amount of allowable lash in the clamp areas. Check the hubs for lubricant varies with the diameter of the steering wheel. leaks, missing caps, or plugs, misalignment and positioning, and damaged, worn, or missing parts. SUSPENSION Inspect the suspension for: indications of Regular maintenance and frequent checkups misaligned, shifted, cracked, or missing springs; are not only good advice to prepare for Roadcheck loosened shackles; missing bolts; unsecured 2017; they prevent faults and long-term damage spring hangars; and cracked or loose U-bolts. to your vehicle. Plus, they ensure that you, the Also, check any unsecured axle positioning driver, will benefit the most of all by driving safely parts and for signs of axle misalignment. On the for the rest of the year. ▲ front axle, check for cracks, welds, and obvious misalignment.
“Travel” continued from page 25 ►►
TIRES, WHEELS, RIMS & HUBS Check tires for proper inflation, cuts, and bulges, regrooved tires on steering axle, tread wear, and major tread groove depth. Inspect sidewalls for defects, improper repairs, exposed fabric or cord,
WE DELIVER! We deliver to events on site in 44 different states and Canada. Customers value our friendly customer service and with our warehouses centrally located in Tampa, Florida and Southern Illinois they
Complete supply of all concession products! • Meats • Produce • Frozen Items • Dry Goods • Canned Goods • Paper Products • Fun Foods • Custom Printed Cups
appreciate consistent delivery of product
Call and Speak with a Customer Service Representative Today!
to their events throughout the year.
COMPLETE SUPPLY OF ALL CONCESSION PRODUCTS! Meat
May 2017 NICA News
Custom Printed Cups
“Announcements” continued from page 12 ►►
Three NICA Fundraisers Coming up in June There are two fun events that have just been announced that will take place in this summer. First off, on Monday, June 19, 2017, during the San Diego County Fair, the NICA West Council will host the 11th Annual San Diego Golf Tournament at the Lomas Santa Fe Country Club in Solana Beach, CA. The player fee is $125, which includes green fees, golf cart, amenities, and awards dinner following the tournament. Contact Gary Barham, Hot Dog on a Stick, at (619) 987-3049, Ryan Long, L & L Concessions, at (909) 732-4260, or Ashley Murray, M & M Marketing, at (310) 316-7510 for more information. On Tuesday, June 20, 2017, during the State Fair Meadowlands (New Jersey), there will be a NICA-sponsored trip to the New York Yankees vs. Los Angeles Angles game at Yankee Stadium in New York City, NY. Tickets are $75 per person, which includes transportation, game ticket, and tips. Contact Vinnie Nelson, Northeast Council Member, at (845) 656-7647 to reserve your tickets. On Monday, June 26, 2017, during the Alameda County Fair, there will be a NICA-sponsored trip to the San Francisco Giants vs. Colorado Rockies game at AT&T Park in San Francisco, CA. Tickets are $110 per person, which includes transportation, game ticket, and limited refreshments. Contact Don Delahoyde, CCE, NICA Director, at (707) 480-6312 to reserve your tickets. ▲
May 2017 NICA News
Masters in the art of insuring amusement risks. Since 1983, we’ve crafted risk management solutions solely for the Amusement, Entertainment and Leisure industries. That’s expertise we bring to your business. We find the perfect mix of innovative and affordable insurance programs for each and every individual client, then add 24/7 claims service to give you peace of mind. Call and see how we can help:
800.235.8774 www.alliedspecialty.com XL Group and Allied Specialty Insurance are global brands used by XL Group Ltd’s insurance subsidiaries. Coverages are underwritten by the following XL Group Ltd insurance companies: Greenwich Insurance Company, Indian Harbor Insurance Company, XL Insurance America, Inc., XL Specialty Insurance Company and T.H.E. Insurance Company. Coverages not available in all jurisdictions.
Whatever we do for you...Service is at the core of all we do since 1941!
Premium Fountain Syrups • Real Fruit Juices • Simple Syrup
Tasting Is Believing! You can beat the high cost of brand name syrups & make your beverage program more profitable!
Fountain Syrup Dispensers and Ice Machines available for purchase. Talk to your FARE FOODS salesman today or call for details 800-651-1601 28
May 2017 NICA News
2017 NICA Quarter Page Ad.pdf 1 3/10/2017 2:20:45 PM
32 oz. Shaker Cup
General Membership Robert Hutchins....................................................................2 Etta Pence..............................................................................2 Robert Santorelli...................................................................2 Jennifer Allison......................................................................2 Phil Teague............................................................................1 Lee Amos...............................................................................1 Mike Knott.............................................................................1
Board of Directors
Don Delahoyde, CCE..............................................................2 Sandy Class...........................................................................1 Richie George........................................................................1 Kathy Ross............................................................................1
2017 Membership Contest Leaderboard*
100 oz. Tanker
32 oz. Snack â€˜N Sip
Office......................................................................................9 64 oz. Nesting Bucket
*See the back cover for rules and prizes
Call Fare Foods at 1-800-651-6101 to place orders & arrange deliveries
Call Joe Betras at 1-864-542-4345 for blanket & large order information
Visit our Fairs page at: WhirleyDrinkWorks.com
Connect with us Online nicainc
May 2017 NICA News
2017 Events Calendar
Representing NICA & Its Industry Partners May 3-6: IAFE Zones 3 & 6 Meeting • Toronto, ON 18-20: Combined IAFE Zone 2 Annual Meeting & FL Federation of Fairs & Livestock Shows Annual Convention • Orlando, FL 29: Memorial Day (Office Closed)
June 1: Board of Directors election nominations due in office 19: 11th Annual NICA West Golf Tournament • Solana Beach, CA 20: Northeast Council Baseball Trip • New York City, NY
26: West Council Baseball Trip • San Francisco, CA
September 4: Labor Day (Office Closed)
4: Independence Day (Office Closed)
14-16: IFEA (International Festivals & Events Association) Annual Convention, Expo & Retreat • Tucson, AZ
15: Board of Directors election ballots go out to voting members
30: Board of Directors election ballots due in the office
August 15: Directory Updates go out to membership
October 1: CCE Applications due in the office
Although these dates are based on sources believed to be reliable and true, they are subject to changes throughout the year. Additional or revised dates may be announced in future issues of NICA News or at www.nicainc.org on our calendar.
800-658-1652 620-342-6354 fax 620-342-8910
ALL BEEF Pre-Skewered 6" 10/1 & 10" 6/1 Hot Dog!!! 10# Box: Product Description ALL BEEF Pre-Skewered 6" 10/1 & Chicken 10" Hot 6/1Dogs Hot Dog!!! Pre-Skewered 6” (10/1) Hot Dog All Meat Hot Dogs 10# Box:
Pre-Skewered 7” (9/1) Hot Dog Pre-Skewered 6” (10/1) Hot Dog Pre-Skewered 10” (6/1) Hot Dog Pre-Skewered 11.25” (4/1) Jumbo Hot Dog Regular Hot Dog 10” (6/1) Regular Hot Dog 7” (6/1) Pre-Skewered 10” (2.5/1) Jumbo Polish Jumbo Polish 10” (2.5/1) Polish Sausage (3/1) Italian Sausage (3/1)
Pre-Skewered 10” (6/1) Hot Dog
BBQ Pulled Pork Tubs (5-lb tubs) 20# Box
By "SPECIAL ORDER"
Pre-Skewered Bacon Wrap Hot Dog Pre-Skewered Jalapeño & Cheddar Hot Dog
Custom Sizes Available with Volume Requirements
• USDA Certified meat processor located in Emporia, Kansas • Over 70 Years experience in the meat business • Reputation for producing high quality cooked meats in the Midwest • 3rd party food safety audited by SAI Global
Regular unstuck Hot Dogs are available.
No longer need to inventory sticks • FDA recognizes food safety advantages • Pre-Skewered Hotdogs save time and labor
Distributed by Fare Foods • 800-651-1601 • www.farefoods.com
May 2017 NICA News
National Independent Concessionaires Association, Inc. 1043 E. Brandon Blvd., Brandon, FL 33511 Phone: 813-438-8926 • Fax: (813)438-8928 Email: email@example.com • Website: www.nicainc.org
For Office Use Only
MEMBERSHIP APPLICATION q Mr.
Name of business: Physical address: Mailing address:
Primary Phone Number :
Alternate / Cell phone number :
Age Range: q 20-35 q 35-50 q 51-70 q 70+ q Other :
NICA News Preference: q Mail q Email
Referred by :
Fill out the information below as accurately, detailed, and complete as possible. Information provided below will be used for your entry in the annual NICA Membership Directory and as keywords to search for your business on the NICA website.
Annual Membership Fees Independent Concession Membership
q Independent Concessionaire............................................$125 q Additional Member...............................................................$75
q q q q q
A person or entity who provides services to the concession industry.
q Employee................................................................................$ 5 0 q Retired....................................................................................$50 Concession Business / Group Membership
Includes five memberships in one: one Independent Concessionaire, one Additional Member, and three Employee Members ($350 value).
q Concession Business / Group..........................................$300 Additional Member : _________________________________________ Employee Member 1: ________________________________________ Employee Member 2: ________________________________________ Employee Member 3: ________________________________________ Check a category below and provide a detailed description of your company’s services below:
q q q
Commercial Exhibitors / Retail Attractions / Entertainment Services
Fair / Festival over 75,000 attendance.......................... $125 Fair / Festival under 75,000 attendance...........................$75 Manufacturer / Distributor / Supplier............................ $125 Carnival / Circus Operator................................................ $125 Special Services................................................................ $125
Provide a detailed description of your business, products, and/or services below:
________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________
Mail Check or Money Order to NICA’s office at 1043 E. Brandon Blvd. Brandon, FL 33511 q Visa q Mastercard q American Express q Discover
Concessionaire General Routing Information
List all states / provinces where you conduct your concession business:
_____________________________________________________________ _____________________________________________________________ Fairs and Festivals
Credit Card #: Security Code:
List three Fairs or Festivals worked in the past year :
1. __________________________________________________________ 2. __________________________________________________________ 3. __________________________________________________________ I understand that my application is subject to final approval by the NICA Board of Directors. I also understand that if my application is not accepted, the amount paid will be refunded to me. If accepted for membership in NICA, I hereby agree to abide by its by-laws and rules.
Signature of Credit Card Holder I authorize NICA to charge the agreed amount listed above to my credit card provided herein. I agree I will pay for this purchase in accordance with the issuing bank cardholder agreement. The NICA sponsored $10,000 Accidental Death and Dismemberment Insurance Policy is automatically provided to all Independent Concessionaire Members.
Beneficiary ________________________________________ Phone ___________________
National Independent Concessionaires Association, Inc. 1043 E. Brandon Blvd., Brandon, FL 33511 Time Sensitive Mail â€¢ May 2017 Issue
PRSRT STD U. S. POSTAGE PAID STEVENS POINT WI PERMIT NO. 272