Get the scoop on the NICA Sysco Get the scoop on the NICA Sysco Get the scoop on the NICA Sysco Get the scoop on the NICA Sysco Marketplace this upcoming year Get the scoop on the NICA Sysco Marketplace this upcoming year Get the scoop on the NICA Sysco Marketplace this upcoming year Marketplace this upcoming year Get the scoop on the NICA Sysco Marketplace year Get the scoopthis on upcoming the NICA Sysco Marketplace this upcoming year Marketplace this upcoming Marketplace this upcoming year year The NICA Sysco Marketplace program is designed for you to save on the items you use and trust The NICA Sysco Marketplace program is designed forprogram you to save on the items and trust in your current operation (no change necessary). This offers more thanyou 350use manufacturer The NICA Sysco Marketplace program isdesigned designed forprogram youto tosave save onthe theitems items you use andtrust trust in your current operation (no change necessary). This offers more than 350 manufacturer The NICA Sysco Marketplace program is for you on you use and contracts, and the exclusive Sysco Foods. inyour your current operation (nodistribution change necessary). This program offers more thanyou 350 manufacturer The NICA Sysco Marketplace program isof forprogram you to save on more the items use and trust contracts, and operation the exclusive distribution ofdesigned SyscoThis Foods. in current (no change necessary). offers than 350 manufacturer The NICA Sysco Marketplace program isof designed forprogram you to save on the items and trust contracts, andthe the exclusive distribution of SyscoThis Foods. in your current operation (nodistribution change necessary). offers more thanyou 350use manufacturer contracts, and exclusive Sysco Foods. NICA.Source1Purchasing.com in your current operation (no change necessary). This program offers more than 350 manufacturer The NICA Sysco Marketplace program is designed for you to save on the items you use and trust contracts, and the exclusive distribution of Sysco Foods. NICA.Source1Purchasing.com contracts, and the exclusive distribution of Sysco Foods. The NICA Sysco Marketplace program is designed for you to save on the items you use and trust NICA.Source1Purchasing.com in your current operation (no change necessary). This program offers more than 350 manufacturer NICA.Source1Purchasing.com inNICA.Source1Purchasing.com your current (no change necessary). program offers more than 350 manufacturer contracts, andoperation the exclusive distribution of SyscoThis Foods. NICA.Source1Purchasing.com contracts, and the exclusive distribution of Sysco Foods. you with: The NICA Sysco Marketplace provides The NICA Sysco Marketplace provides you with: NICA.Source1Purchasing.com TheNICA NICASysco SyscoMarketplace Marketplaceprovides providesyou youwith: with: The NICA.Source1Purchasing.com
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Access to Rebated national suppliers forF&B operating supplies and equipment a quarterly report of savings and additional opportunities 165,000+ line items 45,000 Deviated price items Exclusive food distribution from Sysco with no delivery fast onboarding, credit card Access to a quarterly report of F&B savings and additional opportunities Access to national suppliers for operating supplies and minimums, equipment Access to a quarterly report of F&B savings and additional opportunities Exclusive food distribution from Sysco with no delivery minimums, 165,000+ Rebated line items for operating supplies and equipment fast onboarding, credit card 45,000 Deviated price Access to national suppliers payment options and more. Exclusive food distribution from Sysco with no delivery minimums, fastonboarding, onboarding,credit creditcard card Access to a quarterly report of F&B savings and additional opportunities Exclusive food distribution from Sysco withsupplies no fast payment and more. Access tooptions national suppliers forF&B operating andminimums, equipment 45,000 Deviated price items a quarterly report of savings anddelivery additional opportunities Quarterly rebates payment options and more. Exclusive food distribution from Sysco with no delivery minimums, fast onboarding, credit card payment and more. Quarterly rebates Access a quarterly report for of F&B savings anddelivery additional opportunities Exclusive food distribution Sysco withsupplies no fast onboarding, credit card Access totooptions national suppliers operating andminimums, equipment Quarterly rebates payment options and more.from Quarterly rebates Exclusive food distribution Sysco with and no delivery minimums, fast onboarding, credit card payment andreport more.from Access to options arebates quarterly of F&B savings additional opportunities Quarterly payment options and more.from Sysco with no delivery minimums, fast onboarding, credit card Quarterlyfood rebates Exclusive distribution Quarterlyoptions rebatesand more. payment Industry rebates insights and trends Quarterly Industry insights and trends Supplier information Industry insightsand andtrends trends Industry Supplier insights information Supplier information Industry insights and trends Supplier information Industry and trends Supplier insights information Industry and trends Supplier insights information Supplierinsights information Industry and trends
Coming Soon! Access to member-exclusive portal Coming Soon! Access to member-exclusive portal ComingSoon! Soon!Access Accessto tomember-exclusive member-exclusiveportal portal Coming Coming Soon! Access to member-exclusive portal Coming Soon! Access to member-exclusive portal Coming Soon! Access to member-exclusive portal Coming Soon! Access to member-exclusive portal How to get started How to get started How to get started How to get started • How information to get started 1Supplier Contact your NICA Sysco Marketplace representative to sign the non-contractual participation forms. 1 Contact Contact your NICA Marketplace representative to sign the non-contractual participation forms. How to get started Veiga,Sysco your NICA Sysco Marketplace representative, to sign the 1 ContactAnais yourNICA NICA Sysco Marketplace representative tosign signthe thenon-contractual non-contractual participationforms. forms. 1 Contact your Sysco Marketplace representative to participation How to get started 2 non-contractural complete list ofMarketplace all locations will be in. participation forms. participation forms. your concession 1 Contact a NICA Sysco to sign theparticipating non-contractual 2 Provide Provide ayour complete list of all locations representative your concession will be participating in. 12 Provide Contact NICA Sysco to sign theparticipating non-contractual Provide acomplete complete listof ofMarketplace alllocations locationsrepresentative yourconcession concession willbe be participating in. participation forms. 2 How to getayour started list all your will in. 3 Complete a secure online credit application provided by our exclusive distributor, Sysco 1 2 3 323 14 2 3 4 434 24 3 4 34
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Contents • March 2021 Articles & Features AdvertiSers 04 This Month’s New & Renewal Members 05 President’s Message 05 Director’s Voice 07 Riffing with Rey: Cautious Optimism 10 Thoughts From a CCE 12 Association Announcements 13 Attention Members! 14 NICA Features Thought Leaders & Current Topics at Industry Educational Events 16 Thank You for Attending the 2021 NICA Business Expo & Fare Foods Food Show: Movin’ Forward! 20 NICA Foundation Highlights 22 Getting to Know Your Regional Council Members 24 To Fair or Not to Fair 27 From the Camera Roll...
23 Berk Concession Supply 26 Fiserv 09 Fontanini / Hormel 08 Hummel Group 29 JKJ Workforce 25 McGowen Allied Insurance
28 Member Classifieds 29 Mr G’s Quality Cut Meats 30 Pepsi 11 Schantz Mfg. 02 Sysco / Source1 Purchasing 29 Waymatic
Did You Know? National Something on a Stick Day is observed each year on March 28th. No, we are not talking about mops or brooms (although we are very thankful for them too). Something On A Stick Day is all about celebrating foods we love to eat and make for others—that just happen to come on a stick! Who doesn’t love food that you can pick up by the stick and eat? So whether it’s a corn dog, apple, sausage, cotton candy, or other lovely treats, enjoy! NICA is proud to have over 200 members who serve these delicious foods each season.
NICA is a membership-driven organization dedicated to strengthening relationships with the Fair, Festival, and Special Events Industries through effective communication, education, benefits, leadership, and solutions. The National Independent Concessionaires Association, Inc. is a Florida Corporation with an Editorial and General Office located at 1043 E. Brandon Blvd., Brandon, FL 33511 • Off ice: (813) 438-8926 • Fax: (813) 803-8460 • Online: www.nicainc.org The information contained in this Publication is based upon sources believed to be reliable. Readers should not act without professional advice. Cover to Cover © 1993-2021 NICA, Inc. All Rights Reserved. “We’re Movin’ Forward Together!” March 2021 NICA News
This Month’s Newest Members John Juliano Mellowship Entertainment LLC
West Springfield, MA
Gabe Neidig Gabe’s Concessions, LLC Benton, PA
James Romer North Carolina State Fair Raleigh, NC
Rochelle Waknitz Midwest Rides / Fun Fair Concessions Elk River, MN
Welcome to our four New Members! Check the back cover to learn about the NICA Membership Contest. “Together We Can!”
This Month’s Member Renewals Deborah Aschmann DAschmann, Inc Lady Lake, FL (2020)
Teresa Cox-Hickey Concessions by Cox of Georgia, Inc.
Patricia Bair Bair’s Concessions, Inc.
Perry, GA (2015)
Trent Bair Bair’s Concessions, Inc.
Minneapolis, MN (2019)
Lancaster, OH (2016)
Lancaster, OH (2016)
Robby Barona Giant Ride, Inc.
Roseville, MN (2015)
Lois Bender A to Z Portion Control Meats, Inc. Bluffton, OH (2007)
Wesley Boyd Bierwirth Wesley Stevens Concessions
Oklahoma City, OK (2013)
Samantha Bluhm Solem Concessions, Inc. Rochester, MN (2016)
Bary Bunts, CCE The Apple Cart, LLC Ellsworth, OH (2016)
Tony Cassata µ Cassata Concessions Daytona, FL (1993)
Evan Colglazier Colglazier Enterprise LLC North Liberty, IN (2012)
Janice Coroneos Maryland Association of Agricultural Fairs & Shows Inc. Titanium, MO (2020)
Randy Dewitz FanFare Attractions LLC Teresa Farnum Giant Ice Cream Cone and Lemonade Riverside, CA (2018)
Charmayne Fazackerley Fazackerley’s Fudge & Candy Pathrump, NV (2017)
Rodney Fazackerley Fazackerley’s Fudge & Candy Pathrump, NV (2017)
James Fraser Big Jim’s Concessions Firebaugh, CA (2007)
Jennifer Fraser Big Jim’s Concessions Firebaugh, CA (2007)
Dominic Gemmiti Satern Associates Inc Altamont, NY (2016)
John Giordano C & C Concessions, Inc. La Verne, CA (2015)
Robert Gottsche Eastern States Exposition, Home of The Big E West Springfield, MA (2019)
Debbie Green Casey’s Rides Inc Utica, KY (2020)
Jack Hammer Three Rivers Festival
Wayne McMurtry ConcessionMall.com
Kevin Hauser Satern Associates Inc Altamont, NY (2017)
Phil Miller California Ice Cream Company
Jeffrey JJ Hickey Concessions by Cox of Georgia, Inc.
Acampo, CA (2019)
Trey Miller G3 Concessions
Mark Hohenwald Hohenwald Enterprises Inc.
Susan Moynihan Satern Associates Inc
Borjan Jaksic Boki Gelato
Bill Perlman Cummington Fair
Belinda Jaycox Jaycox Mobile Concessions
Laura Porter Fare Foods
Fort Wayne, IN (2007)
Perry, GA (2015)
Oakdale, MN (2016)
Sioux Falls, SD (2019)
Columbus, OH (1995)
John Jaycox Jaycox Mobile Concessions
Columbus, OH (1995)
Scottie Jeter Malone’s Taffy
Marion, IL (2014)
Guy Leavitt Ray Cammack Shows, Inc. Laveen, AZ (2016)
Timothy Lisko Triple L Concessions Lowellville, OH (2017)
Bethany McDonald Mr. Sticky’s Inc.
Bayard, NE (2018)
Fayetteville, NC (2019)
Altamont, NY (2017)
Ashfield, MA (2019)
DuQuoin, IL (2018)
Trampas Porter Fare Foods
DuQuoin, IL (2018)
Robert Pugh Gulf Stream
Gibsonton, FL (2009)
Rebecca Santorelli Satern Associates Inc Altamont, NY (2016)
Robert Santorelli Satern Associates Inc Altamont, NY (2016)
Dominic Vivona Jr Amusements of America Plainsboro, NJ (2014)
Antes Fort, PA (2020)
Year: µ 1993-2001 2002-2006 2007-2011 2012-2020
Thank you to all 44 Renewal Members for your continued support. In 2021 all of the Renewal Members’ names will be placed in the drawing for the $2,000 Gift of Travel. See the back cover for more details. “Together We Can!”
March 2021 NICA News
Sandy Class, CCE, President
tunnel. The “Bunny Trail of 2020” is somewhere in the desert. Welcome 2021, MOVIN’ Our workshops and Industry panel discussions FORWARD where here in Florida were informative and well attended. Thank you to we have had a few great Fairs. all that attended and/or presented: “Back to Basics,” We are opening and getting Tommy Brenner, Hummel Group; “DOT Today,” back to what we all know how Francisco Acuna, DOT Compliance Investigations, to do and what we do best. I “Payment Options,” Tina Hollis, Fiserv, and panelists would like to congratulate all for “COVID-19’s Unintended Consequences to the the Fairs that took a chance Supply Chain,” Greg Miller, CCE, Miller and Company; to open... yes, it was a bit Rex Cusumano, Cusumano and Sons Produce; different; however, we did it as an Industry working and Lori Wynn, Fare Foods; and “The Business in unity together to make the best of what will be of Re-Opening,” Gene Cassidy, CFE, The Big E, the new 2021. Vicki Chouris, CFE, South Florida Fair, and Gentry The NICA Business Expo was a success! Miller, Josephine’s Glazed Donuts. Both panels Thank you to all that attended and supported the were moderated by Ms. Rey O’Day, NICA Executive NICA Business Expo and Fare Foods Food Show. Director. Also in attendance was Marla Calico, CFE, Though It was a completely different platform, IAFE CEO and President, and Shari Black, CFE, it was well attended. Congratulations to Audrey Wisconsin State Fair Chief Program Officer. Poole, Ron Porter, and the Fare Foods Staff. They continue to support our Industry and persevere to ►► “Message” continued on page 6 help us all see that there is a light at the end of the
Director’s Director’S Voice
Vincent Nelson, CCE, 2nd Vice President
Greetings NICA Members! Here are my high points in 2020: If nothing more, I have enjoyed time with my family. We fished a lot, went camping in campgrounds, and I enjoyed my first Summer off in my entire life. I have worked a full-time job as Operations Manager for Britt and Graff Propane and Oil, participated in a few Fair Food Drive-Thru events, and opened roadside selling sausage and peppers, garlic mozzarella steak fries, burgers, The Nelson family swimming in Lake George and sweet treats. I am grateful for all of these will be different but overall, just the same. My wife, opportunities, as they kept me going this year. Linda, and I are ready to open this season. I’m Now it is March 2021, and I am ready to get back on the road. I truly miss the lifestyle of being looking forward to a profitable and healthy 2021! a Concessionaire. As I watch Florida open their Fairs, I hope other states will follow. I think people ►► “Voice” continued on page 8 are ready to return to Fairs this year. Some things March 2021 NICA News
Paulette Keene, CCE Joe Potillo, Jr. Greg Miller, CCE Tom Sattler, CCE Russ Harrison, CCE Richard Busse, CCE Tom Hodson, CCE Jim Hodson, CCE (Deceased) Officers Tim O’Brien, CCE President: Sandy Class, CCE 1st Vice President: Daryl Whicheloe, CCE Ron Smith 2nd Vice President: Vincent Nelson, CCE Adam McKinney, CCE Mike Pence, CCE Treasurer: Kim Barr, CCE Jack Woods, II, CCE Secretary: Jacqueline Bradbury, CCE Bob Hallifax, CCE Directors Frank Parnell, CCE Phil Delahoyde Larry Orme (Deceased) Carmel Dyer-Pittroff, CCE Larry Sivori Kelly Grout Rich Wright Bill McKinney, CCE Thomas Hodson, CCE Arthur Pokorny, Jr. Jeff Thornberry, CCE Gene O’Brien, CCE (Deceased)
Immediate Past President
Past Presidents’ Council
Don Delahoyde, CCE
Kathy Ross, CCE Dan Lusenhop Dominic Palmieri, CCE
Executive Director & West Council Coordinator : Rey O’Day
Communications & Marketing Manager: Jesse Willard firstname.lastname@example.org
Office & Membership Manager: Linda Frisco email@example.com
East Council Coordinator & Social Media Coordinator: Jessica Gottsche firstname.lastname@example.org
Central East Council Coordinator: Dennis Larson, CFE email@example.com
Bary Bunts, CCE Ryan Collmer Thomas Hodson, CCE Gentry Miller Henry Mitchell Kelley Myers
Brandy Arredondo, CCE Kim Barr, CCE Irene Dugan Jan Gary, CCE Ryan Long Kara Moederndorfer Ryann Newman Steve Vartanian Jay Wells
Duane Fischer John Harkey David Higginbottom Charles Ivory, CCE Mike McGrath Kevin McGrath, II Etta Pence, CCE David Spann R. Josh Stremmel George Wandrey, Jr. Ted Wentz Nick White
Do you have any questions or would like to get involved with NICA? Contact us at (813) 438-8926 or firstname.lastname@example.org today!
“Message” continued from page 5 ►► Our Annual General Membership Meeting was also well attended. Congratulations to Greg Miller, CCE, NICA Past President and current Vice President of the NICA Foundation, on receiving the 2020 Hall of Fame Award. Well-deserved to a great individual who continues to have passion for our Industry and the NICA organization. Audrey Poole, your dedication to the NICA Foundation Scholarship Program is overwhelming. I thank you and the Board of Trustees for all of your tenacity and wisdom. Thank you, Joe Potillo, Jr. for the warm Installation Ceremony and for being there. Thank you also to Greg Chiecko, OABA CEO, and Gene Cassidy, CFE, IAFE Chair, for greetings from their organizations and Marla Calico, CFE for her inspirational message. The 2021 NICA Board is awesome: Daryl Whicheloe, CCE, 1st Vice President; Vincent Nelson, CCE, 2nd Vice President; Kim Barr, CCE, Treasurer; Jacqueline Bradbury, CCE, Secretary; Carmel Pittroff-Dyer, CCE; Tom Hodson, CCE; Kelly Grout, Phillip Delahoyde, Jeff Thornberry, CCE, and our Past President Mr. Don Delahoyde, CCE. My 6
March 2021 NICA News
Sandy Class, CCE and Don Delahoyde, CCE passing the gavel at the Board of Directors Annual Meeting
warmest regards to say thanks again for allowing me to serve as your 2021 President. This Industry, along with NICA, is near and dear to my heart. “Together We Can Smile, Be Happy and Laugh!” “Always be Yourself. Everyone else is already taken.”—Oscar Wilde, playwright. ▲
A Note from NICA Our NICA Board of Directors understands that during this time of COVID-19, tight money and uncertainty is having an impact on many of our members’ businesses. If you are a member in good standing experiencing a hardship paying your NICA Membership dues please contact us and we will provide a six month grace period.
Riffing With Rey
Rey O’Day, Executive Director
We have now lived with COVID-19 for one year. It does a bag, on which a sticker was added. It was then not seem like an anniversary placed on a tray from which I was to remove it we want to celebrate. Yet we so I would leave and find a place, anywhere but must! We deserve to celebrate there, to eat it. Really!!! Like you did not notice our resilience! When Houston that I watched all the people who participated Livestock and Rodeo Show in this process designed to convince me that it and LA County Fair canceled was served and delivered to me in a “touchless” again for 2021 it felt like last manner. NOT! year. Yet when eleven fairs across Florida opened Over-packaging must be put back on our it felt like at last! Jeff Thornberry, CCE just told radar screen as a serious concern that COVID -19 me he has received his first SIGNED contract in pushed aside. It has now become an expensive, over a year from the Clay County Fair. wasteful, and unnecessary unintended Ohio Governor Mike DeWine has consequence, and trash removal announced the state will allow is back on the environmental “...our guests proms, banquets, weddings, concern list. In most FAIRS, Festivals and parades circumstances clean hands were delighted this Spring, though masks and keeping your hands off to be together and social distancing rules your face do not cost money will be required. All cause for and are the most effective and we were “cautious optimism.” ways of preventing the spread grateful When NICA and Fare of any disease. (No desire to Foods decided the 2021 NICA underestimate the usefulness they arrived. Business EXPO and Fare Foods of masks, social distancing, Priceless!!!” Food Show would happen “live and vaccines in this Pandemic.) and in person” we knew we were Pre-COVID we were making real Movin’ Forward too. Audrey Poole strides at using less packaging and and I understood the CDC guidelines, so repurposing the trash we had. Now WE we agreed to fold them into our planning for the need to regain those strides and more to improve convention. Audrey put together a well-balanced our cost of goods and before our water and land product mix show with 12-foot aisles, 8-foot side are buried in our wasteful and unnecessary trash. walls, and one way in and out. Eating and drinking I also happened onto an AARP article about the gatherings took place outside on the pool patio rapid expansion of ways to make payments that with socially-distanced tables. Workshop seating also noted “Four times to Pay with Paper” with the was also socially-distanced, and masks were observation that people use cash 26% of the time: required of everyone throughout the two days. 1) You’re pinching pennies: opening your wallet Most importantly our guests were delighted to and handing over cash is a bit more painful than be together and we were grateful they arrived. just swiping plastic. Priceless!!! 2) You don’t have any plastic: 6% of adults lack Personally, I am tired of “pottering or puttering” bank accounts and another 17% do not have credit around the house (or garage, or shop)… And I am cards; these are called “underbanked” populations. really tired of “take out” food which leads me to a 3) You think the risks of touching currency are returning concern I have. Recently, I bought a “take out” hamburger. Here is the process I observed: It ►► “Riffing” continued on page 9 was wrapped in paper, put in a box that was put in March 2021 NICA News
I am glad to be in the food business during this season when we could help those families that are food challenged. In my hometown I decided to hold a Pizza Drive-Thru for a few hours in which I provided free pizzas to my fellow citizens as a way to provide food and fun at a time when we can all
use both. I was happy and glad to be able to do this. My family, including me, had the Coronavirus over Christmas. In fact, as I am writing this article, I still do not have any taste or smell. We are lucky we do not seem to have any other lasting effects. I will receive the vaccine when it is available to me. In closing, I am looking forward to being open in 2021. I think you are too. ▲
Vincent and Linda Nelson’s Italian Sausage Stand which was open for a few Fair Food Drive-Thru and roadside events, such as a Giveaway Drive-Thru in 2020
Vincent Nelson, CCE helping to load pizzas to giveaway for free to his local community
“Voice” continued from page 5 ►►
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March 2021 NICA News
My tap dance class began March 3rd and when you read this, I will be one of the millions who have completed their vaccine regimen (Moderna). The road from frustration to hope overblown. COVID-19 spreads mainly through the air and health organizations have not named cash can be a long distance to travel; however, we can take comfort in knowing we are well into as an especially risky transmitter. Washing your the journey. I am full of “cautious optimism” hands is always the first line of defense. that we are Movin’ Forward to our “new normal” And this is my favorite one— 4) You patronize small businesses: “Processing fees added to credit which Wikipedia defines as a state to which an economy, society, etc. settles following a and debit card transactions can increase costs crisis when this differs from the situation that for retailers, eating up as much as 3.5% of what a customer pays. So, using cash at your favorite food prevailed prior to the start of the crisis. Sounds stands and mom and pop shops, if they allow it, can like a topic for a new Riffing with Rey. Till then, enjoy every day! ▲ help the merchants make a little more money.”
“Riffing” continued from page 7 ►►
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to speak wih a Fare Foods Repesentative
March 2021 NICA News
Thoughts From a This month’s Statements of Communications and Management Philosophy are from Lifetime NICA Members Larry Lee, CCE and Peggy Lee, CCE, Columbine Concessions:
Larry Lee, CCE
of responsibilities. He is where the CCE Earned in 2000 buck stops and his Communication is very important in business decisions are final. as well as in everyday life. By keeping a line of Everyone knows they communication open, you can solve a lot of can always come and problems. By listening to the other person and talk with me and that discussing the situation, you have the potential of their problem will be having fewer problems. Communication is not just represented fairly. talking, but also listening and considering what the Everyone knows that other party has to say. I have the authority In management, good communiation is to make any decision that is needed, but I always essential. Listen to your workers, in advice, defer to Larry when decisions need to be made counsel, and potential problems, and react regarding our business. accordingly. Remember that you are dealing with My management philosophy is knowledge and another human. This human is working to build deference. Learn all you can about what is under your income. This human will not be perfect. discussion. I always defer to Larry for the final This human will have faults and probably bring a decision. My position in the company is equal to baggage of problems with him. Treat this human Larry. In his absence, I can and do manage all with the appreciation and respect with which you aspects of the business. However, when we are wish to be treated. I believe that rewards, where working together, I defer to him as head of the earned, should be dispensed—some throughout business and never countermand him. Once he has the season, and the most at the season end made a decision, I honor that decision and don’t as an expression of appreciation of hard work, buck it. If I don’t show respect and honor to my punctuality, honesty, and loyalty. ▲ partner in business, no one else will either. Somewhere in all this, humor fits in. We enjoy Peggy Lee, CCE our chosen way of life. We try to manage with CCE Earned in 2000 humor, respect, care, and understanding. There is Communication is our strong point. We not a problem that doesn’t have some humor in it if always discuss everything, but have a division you just step back and look. ▲
Q: “So, How Do I Get My CCE?” It’s easy! Any time is the perfect time to apply for your CCE! The Certified Concessionaire Executive Program was developed to recognize the professionalism of Concessionaires, with the title representing a deep understanding and respect for the Fair and Festival business and indicates that the titleholder will perform with the highest level of professionalism. The applicant 10
March 2021 NICA News
must have a minimum of seven years as a fulltime Chief Operating Manager of an Independent Concession Business and be a current member of NICA, at least one State Association, and of one of the following associations: IAFE, IFEA, or WFA. Visit the CCE website today for more information, as well as the downloadable CCE Application: www.nicainc.org/CCE ▲
TRANSFORM YOUR TRANSACTIONS INTO EXPERIENCES
Do you have a concession unit in need of maintenance? • HVAC Service • Electrical Repairs • Structural Work • Interior/Appliance Repairs • Trailer Accessory Service • Flooring Upgrades • LED Lighting Upgrades • Graphics Refresh
Schantz is here to help! 636.940.8400 | www.schantzmfg.com March 2021 NICA News
Do you have any announcements you would like to share? Contact us at (813) 438-8926 or firstname.lastname@example.org
Our Condolences to the Family of Linda Davis, Toucan Enterprises It is with heavy hearts that we announce the passing of longtime NICA Member and supporter Linda Kathryn Davis, Toucan Enterprises, born September 28, 1949. She passed away after a battle with COVID at St. Mary’s in Apple Valley, CA on January 29, 2021. She worked as an airline stewardess and a travel agent before spending the next 30 years making a successful career in the Fair Concession business as Toucan Enterprises, all while raising four boys and enjoying life. She enjoyed spending time in Hawaii at the family condo plus many wonderful cruises. She is survived by her loving husband Mike Davis and four sons. There was a memorial for Linda on February 20, 2021 at Victory in Jesus Church in Apple Valley, CA. In lieu of flowers, charitable donations may be made to Teen Challenge. ▲
Check Out the Peer-to-Peer Resource Center! The NICA Peer-to-Peer Resource Center is a compilation of useful links, guides, videos, and more to assist you from anything from business matters to improving your company’s bottom line using NICA Benefits. Make sure to watch the two newest videos: COVID-19 Bunkhouse Safety by Greg Miller, CCE, Miller & Company, and Food Trends by Chef Mitch Higgins, Sysco. We will be Greg Miller, CCE’s providing up-to-date news and reports from leading national, state, and health COVID-19 Bunkhouse agencies to help plan your season. View the Peer-to-Peer Safety video Resource Center today at www.nicainc.org/resources. We invite you to share your unique experiences; topics can range from equipment maintenance to cooking and anything in between that may educate others. If you have an idea that you would like to share, let us know today by submitting your content. It is our hope that this resource page will enable you to build a lasting business, keep costs low, and be in the know; we will continue to build this list of resources this year with your collaboration and support. ▲ Chef Mitch Higgins’
Congratulations to the Miller Family
Food Trends video
Emily and Gentry Miller, Josephine’s Glazed Donuts, welcomed their newborn son Gatsby Alexander Miller to the world, and by extension the NICA family, on January 21, 2021. He is pictured here with his older sister Vera. Congratulations to the Miller family on your new addition! ▲
IAFE Convention is Changing Locations for 2022 The IAFE Convention and Trade Show will still be in San Antonio this year from November 28-December 1, 2021 with the theme “Grow Fair Strong!” but IAFE will begin to host the event in a different city each year beginning with 2022. The 2022 IAFE Convention and Trade Show will be held November 27-30, 2022 in Indianapolis, IN. ▲ 12
March 2021 NICA News
Are You Taking Advantage of All That NICA Has to Offer? One of the most important aspects of NICA is the access to benefits that we provide to our membership. We have compiled a comprehensive guide to our benefit partners and how to best utilize their discounts, rebates, or other deals as a NICA Member. No matter where you are in the country, you can have access to our membership benefits booklet in print or online editions—it’s meant to be used on the go! Of course, if there are any questions, feel free to call the NICA Office at (813) 438-8926 and we can help. Below is a list of benefit programs, continued from last month:
Advanced Testing Solutions customizes products and services that fit your specific requirements including drug testing solutions, background screening, DOT Compliance tools, and more, providing you with real time access to all results from their online database with special competitive pricing for all NICA Members. To receive your custom quote and special pricing, call 1-866-413-6872 or visit yourscreeningsolution.com and let them know you that are a NICA Member when signing up.
Save 20% to 40% on hotel rooms at more than 10,000 locations with CLC Lodging! The only cost is a $4.95 per night transaction fee, which is usually a small fraction of what you can save! To register, call toll-free at 1-866226-1544 or visit CLC Lodging online at www.clclodging.com/nica; your account setup takes only moments to complete.
Provide the key code that is on the back of your NICA Membership Card when registering to waive the one-time $9.95 membership fee and any future inactivity fees ($50 value).
Log onto your CLC Lodging account to manage your lodging arrangements and expenses, locate hotels, and find their rates. You can also call or visit a participating hotel and present your CLC Lodging CheckINN Direct card in person to receive your discounted rates.
NICA Members can go further with Ford Fleet’s discount pricing. Find your local Fleet Dealer today at fleet.ford.com/fleetdealers. At your local Ford Fleet dealer, give the salesperson NICA’s Ford Fleet ID number and the account name, available on the back of your NICA Membership Card.
March 2021 NICA News
NICA Features Thought Leaders & Current Topics at Industry Educational Events Rey O’Day, Executive Director • Contributions from Dominic Palmieri, CCE, Past President Where do we go from here? What is our destiny for 2021? How will we operate? Where will we operate? When will we re-open? Will enough of the general population be vaccinated in time for Summer Fairs to make the commitment to open? What will be the allowed attendance? Will there be a dependable H-2B program? Will we have concerts? What about this and what about that? WOW, there are a lot of question marks! As an Industry, we have just come out of the Fair Convention Season where many discuss and seek answers and solutions to these questions as we prepare for the 2021 season. It is often where our “Thought Leaders” are found, reconfirmed, and/or developed. Joel Kurtzman (1994), editorin-chief of the magazine Strategy & Business, said “A Thought Leader is recognized by peers, customers and industry experts as someone who deeply understands the business they are in, the needs of their customers and the broader marketplace in which they operate.” NICA participates in numerous workshop sessions as part of our mission to strengthen relationships through effective communication, education, leadership, and solutions. Our Voice in the Industry Strategic Goals include a commitment to attend National, Zone and State Fair Association meetings, develop current talking points and materials, and to purposely invite and introduce new speakers on educational workshop panels. Here are some of the topics NICA has presented during the last two years through over 50 qualified Thought Leaders as speakers:
Dennis Larson, CFE, What is the Right Mix of Food at Your Fair?
• The Changing Landscape of Commercial Exhibits Symposium: Jeff Thornberry, CCE, Director, James Romer, North Carolina State Fair, and Pam Simon, Minnesota State Fair (2019 IAFE Convention) • What is the Right Mix of Food at You Fair? Rey O’Day, Executive Director and Dennis
March 2021 NICA News
Larson, CFE, Central East Coordinator (2020 WFA Convention)
• Speaking with Confidence and Style: Rey O’Day, Executive Director (2020 WFA Convention and NICA Business Expo)
Rey O’Day, Speak with Confidence & Style
• From Container to Concession Stand: Tom Hodson, CCE, Director (2020 NICA Business Expo) • What Else Can Your Point of Sale Do For You? Tina Hollis, Fiserv (2020 NICA Business Expo) • Tip Jars—Yes or No? Roundtable: Jessica Underberg, CFE, Erie County Fair (2020 NICA Business Expo) • Have You Seen Your Fair? Eddie Porcelli, III, Past Council (2020 NICA Business Expo)
Jessica Underberg, CFE, Tip Jars—Yes or No? Roundtable
• Social Media and Influencers: Jessica Gottsche, Social Media Coordinator and Dominic Palmieri, CCE, Past President (2020 NICA Business Expo) • Health Insurance 101: Phil Teague and Tom Brenner, Hummel Group (2020 WFA Convention) • What Makes Fairs Affordable? Panel: James Romer, North Carolina State Fair, Jennifer Giordano, CCE, Past Board, and Kevin McGrath, CCE, Past Board, (2019 IAFE Convention)
James Romer, Jennifer Giordano, CCE and Kevin McGrath, CCE, What Makes Fairs Affordable?
• Vendor Safety and Security Panel Discussion: Gene Cassidy, CFE, Michael Doolan, Big Fun, and Cheryl Flood, Florida State Fair (2020 NICA Business Expo) • DOT Today: Francisco Acuna, DOT Compliance Investigations (2021 NICA Business Expo)
Don Hillman, CFE, Fair Bridge, Jerome Hoban, Alameda County Fair, and Dominic Palmieri, CCE, Odyssey Foods (2020 IAFE Virtual Vision) IAFE Virtual Vision’s The Power of the Question “How Do We Do This Differently?” Panel
• Building a Lasting Business in Uncertain Times Panel: Jeff Thornberry, CCE, Director, Phil Delahoyde, Director, and Dianne Linderman, Great American Entertainment Company (2020 IAFE Virtual Vision)
We are proud to say that the last two on this list were among the eight highest rated educational sessions at IAFE’s Virtual Vision Promotions That Have a convention this year due to the creativity and Positive Impact: Dominic high-quality ideas and content from the Thought Palmieri, CCE, Past Leaders who participated in these presentations. President, Dan As we move forward, we have the opportunity Mourning, New Mexico to create new components in our Fairs that will State Fair, and Leah thrive for the next 50 years... It is a real chance Dan Mourning, Leah Perkins-Hagele, Perkins-Hagele, and for do-overs: wellness components to make Washington County Fair Dominic Palmieri, the spaces safer, educational components to CCE, Promotions that inspire and encourage creative ideas, lifestyle (2020 WFA Convention) Make a Positive Impact components to connect the dots between Fair The Business of food and food sources, and design components Re-Opening Panel: Gene Cassidy, CFE, IAFE, to make the Fair engaging and interesting to our Vicki Chouris, CFE, South Florida Fair, and new customers like Generation Z, Millennials and Gentry Miller, Josephine’s Glazed Donuts Zillennials. (2021 NICA Business Expo) Let us not presume to know the outcome of A 5, 6, 7, 8: With the Health Re-Opening our Fairs while the Pandemic is still Department You Cannot in progress. However, we need to bring our best Wait: Marla Calico, CFE, planning, thinking, experimenting, and doing to IAFE, and Rey O’Day, the process. Thought Leaders are our informed Executive Director (2020 opinion leaders, courageous go-to people, and IAFE Podcast) trusted sources who move and inspire people Marla Calico, CFE, with innovative ideas that they turn into reality Payment Options that A 5, 6, 7, 8: With the Ensure Customer Safety: and then share how to replicate their success. Health Department Tina Hollis, Fiserv (2021 The Fair Industry is full of business owners and You Cannot Wait NICA Business Expo) event producers and managers who are Thought Leaders that educate, question the status quo, COVID-19’s Unintended Consequences to the Supply Chain Panel: Rex Cusumano, Cusumano and find solutions. Fortunately, our Industry and Sons, Greg Miller, CCE, Miller & Company, leadership culture is to generously share our successes. and Lori Wynn, Fare Foods (2021 NICA NICA is particularly grateful to the Thought Business Expo) Leaders who have presented on our behalf. You Propane 411: Vincent have made our businesses stronger, our choices Nelson, CCE, 2nd Vice more intelligent, and our voices clearer. Thought President (2020 NICA Leaders are the people who connect to the “aha Business Expo) moment of sudden inspiration, insight, recognition, The Power of the or comprehension.”—Merriam-Webster. Now is the Question “How Do We Do time to for YOU to find and share your Thought This Differently?” Panel: Vincent Nelson, CCE, Leader moment…We need YOU!! ▲ IAFE Virtual Vision’s Building a Lasting Business in Uncertain Times Panel
March 2021 NICA News
Thank You for Attending the
This year’s event had the theme of Movin’ Forward! One socially-distanced day of educational panels and workshops in the NICA Business Expo ran concurrently with the annual Fare Foods Food Show, which ran in three Food Show groups from 1 to 8 PM. We also unveiled a physical version of our Peerto-Peer Resource Center, found online at www.nicainc.org/resources, and broadcasted live streams for all sessions. The next day featured the Annual General Membership Meeting, which was also streamed live, and a Membership Reception to close out the evening. We appreciate those who tuned in that could not attend in person, along with those who expressed their feedback on any quality issues they encountered; since this was our first live streaming event, this valuable feedback will allow us to improve future events and webinars. We couldn’t have done it without your continued support!
Special Thanks Go to Our Sponsors: Cash BonUS
NICA Fare Foods
Coca-Cola North America Hummel Group NICA
MEMBERSHIP Reception Fare Foods Sweet Cheeks
Industry Panel Discussions & Workshops
Past Presidents, Directors, Trustees & Board Luncheon Meeting
The Thomas Hodson Company The Best Around The Original Battered Australian Potatoes Giant Ride, Inc. 16
March 2021 NICA News
Coca-Cola North America
The NICA Business Expo opened on Tuesday, February 16th with “Insurance Principles: Back to Basics,” presented by Tom Brenner, Hummel Group. He discussed Tom Brenner, Hummel Group, a variety of insurance types, discussing emerging catastrophic loss and the insurance risks unique needs that the Fair Industry, especially Concessionaires, have in regards to safety and regulatory compliance, and what is ahead in comparison to 2020. “DOT Today” was up next, presented by Francisco G. Acuna, DOT Compliance Investigations, and sponsored by The Original Australian Battered Potatoes and Giant Francisco Acuna, Ride, Inc. This session dealt DOT Compliance with upcoming changes in Investigations DOT regulations and what that might mean for inter-state and intra-state travel during the course of the 2021 season. After a brief recess for lunch and a thorough setup and preparation by each Exhibitor, the 2021 Fare Foods Food Show was about to began. Suddenly, The Food Show began a bustling of activity at the with socially-distanced registration booth signaled groups that it was time for the ceremonial Ribbon Cutting to occur with the 2021 NICA Board in attendance along with Ron and Trampas Porter of Fare Foods. This was followed by the official opening of the Food Show. The Food Show looked a little different this year since
it was held on one day from 1 to 8 PM in three blocks in order to promote social distance, ensure capacity limits were met, and to keep all who were in attendance safe. According to Audrey Poole, Fare Foods, “Attendees were offered three timeslots that were scheduled in two-hour increments. The change resulted in attendees enjoying the extra time they could visit with exhibitors learning more about their products displayed and ideas offered. This change will continue for future shows.” The third workshop “Payment Options That Ensure Customer Safety” was presented by Tina Tina Hollis, Fiserv, answering questions Hollis, Fiserv. She went over from an attendee Clover website updates, increased communication, software options across the Industry that provide security during each transaction, labor management options, and additional features that will be coming this year for new and existing users to save time and money. “COVID-19’s Unintended Consequences to the Supply Chain,” followed, moderated by Rey O’Day, Executive Director, and featuring a panel consisting of Rex Cusumano, Cusumano & Sons Produce, Greg Miller, CCE, Miller & Company, and Lori Wynn, Fare Foods. Each panelist gave a good overview about what they have encountered in the last year with Lori Wynn, Fare Foods, giving her regards to supply perspective during the “Supply chains being Chain” panel discussion
The ceremonial Ribbon Cutting opened the 2021 Food Show on Tuesday afternoon, which was phased in three groups to ensure capacity limits were met
NICA Directors Tom Hodson, CCE, Jacqueline Bradbury, CCE, Daryl Whicheloe, CCE, and Kim Barr, CCE at the NICA Membership Booth as the Food Show begins March 2021 NICA News
interrupted as a result of the Pandemic and what they have learned in regards to keeping their Staff, Vendors, and Guests safe and prepared Kim Barr, CCE, Treasurer, for what will come up this and Volunteer Kristin year and beyond. Whicheloe, Southern “The Business of Oregon Food and Beverage, drawing a Re-Opening,” closed winning ticket during one out the afternoon with of the day’s drawings a great attendance. This panel was also moderated by Rey O’Day, Executive Director, and featured panelists Gene Cassidy, CFE, IAFE Chair and The Big E CEO, Vicki Chouris, CFE, South Florida Fair CEO, and Gentry Miller, Josephine’s Glazed Donuts. The panelists discussed the important theme of re-opening and “getting back to business,” with each panelist giving their personal experiences with participating in and holding events during the last year and what will be important to know when events begin to open. Each workshop was followed by a door prize giveaway based on where attendees sat and attendees were encouraged to utilize the Peer-to-Peer Resource Center stations that An example of one of were in the same room. the many signs dotting the event, reminding After the sessions for attendees of our safety the day ended, Tuesday protocols in place night’s third Food Show group picked up the momentum and had a larger attendance in comparison to earlier groups (it was also the first to sell out online)! The Food Show, as well as the Business Expo followed a strict adherence to CDC and local guidelines. Wearing a
Tom McCarthy and Wes Heinkel, Heinkel’s Packing Company, showing off some sausage on a stick
March 2021 NICA News
Gene Cassidy, CFE, IAFE Chair and The Big E CEO, speaking during a lighthearted moment in “The Business of Re-Opening” panel
face mask was required in the hotel and to attend all Business Expo and Food Show events. In addition, seating layouts in the Business Expo sessions and the layout of the Food Congratulations to Siegrid Show exhibits used social La Fratta for winning one of the $150 drawings! distancing protocols in order to host a safe and fun event for all attendees. The evening ended with the final Cash Bonus Ticket drawings sponsored by NICA and Fare Foods. Each attendee who pre-registered for the event received two tickets, same day registrations received one ticket, and each attendee of a NICA Business Expo session received a ticket as well. In the face of these odds, four winners were picked throughout the day so they could claim their prizes. Congratulations to $150 prize Cash Bonus Ticket winners Siegrid La Fratta, Perfection Confections, Beverly Venegas, and Mickey Venegas, Mickey’s Massive Burritos. (What a Thank you to our Volunteer Julie for lucky couple!) The Cash Bonus helping us! Ticket Top Prize of $500 went to Larry Smith, Gold Concessions; congratulations!
Laurie Rissel, Joy Cone, presenting their finest ice cream
Nathan’s Famous providing their signature hot dogs to Food Show attendees
Joe Betras, Whirley DrinkWorks! displaying their latest hit cup design
Sandy Class, CCE, President, presenting CCE Awards to Jacqueline Bradbury, CCE, Director, and Brandy Arredondo, CCE, West Council
Hall of Fame Recipient Greg Miller, CCE with Sandy Class, CCE, President, and Past Recipients Kevin McGrath, CCE and Rey O’Day
Wednesday, February 17th marked the second day of the event, which facilitated the annual Board of Directors meeting, which was held over Zoom with Directors both at the event and participating remotely, which led into the Past Presidents, Directors, Trustees & Board Luncheon A socially-distanced Meeting, sponsored by R.E. Board held their Smith. meeting over Zoom Later that afternoon, NICA’s Annual General Membership Meeting began with the Call to Order by Don Delahoyde, CCE, 2020 President, and an invocation by Jacqueline Bradbury, CCE, Secretary. The Pledge of Allegiance was led by Ron Smith, Past President and Past Hall of Fame Recipient. Next, our Industry Partners Greg Greg Chiecko, Chiecko, OABA CEO, and Gene OABA CEO Cassidy, CFE, IAFE Chair, gave a greeting to the NICA Membership, sharing words of inspiration and experience as we exit 2020 and head into the 2021 season. Next was NICA’s Year in Review, prepared by Jesse Willard, Communications Manager, and presented by Rey O’Day. A video about the “Power of Drive-Thru” introduced a Gene Cassidy, CFE, year of normal convention and IAFE Chair Fair gatherings, which soon transitioned into a “new normal” of COVID-19 restrictions, virtual events, the successful opening of a few in-person Fairs, and the rise of Fair Food Drive-Thrus as a successful presence throughout the nation. The presentation also highlighted NICA
Benefits, Financial Stability, and our Voice in the Industry. Afterwards, Don Delahoyde, CCE gave his outgoing remarks, leading Don Delahoyde, CCE into the Passing of the Gavel and Sandy Class, CCE Ceremony, with Installing passing the gavel, with Joe Potillo, Jr., Officer Joe Potillo, Jr., Past Installing Officer President, and Sandy Class, CCE’s incoming remarks. The 2020 CCE awards presentation followed along with the CocaCola Membership Contest Drawing with Lexie Gentleman, Coca-Cola. The winner of the Gift of Travel Grand Prize was Christine Iannotti, St. Lucie County Fair. Jaqueline Bradbury, CCE, Secretary won both the $500 National Leadership Prize and $100 for bringing in the most New Members. Lindsey Constantine, Red’s Red Apples, won the Membership Prize for $500. The attendees then listened to words of wisdom from guest Marla Calico, CFE, speaker Marla Calico, CFE, IAFE President and IAFE President and CEO, with CEO the theme of “Movin’ Forward Together!” and NICA Foundation highlights were delivered by Audrey Poole, Trustee President. To close out the evening, Past Hall of Fame recipients Gayle McGrath, CCE, Past Director, and Kevin McGrath, CCE, Past Director, took the stage and invited Gentry Miller to speak a few words about his father, Greg Miller, CCE, who was the recipient of this year’s Hall of Fame Award. Rey O’Day narrated a very thoughtful slideshow of photos that outlined Greg’s life before Greg joined her on stage to accept the award. After an emotional journey, the attendees celebrated at the Membership Reception. “Together We Can!” ▲ March 2021 NICA News
Highlights from the Annual General Membership Meeting During the program for NICA’s Annual General Membership Meeting, the NICA Foundation was featured in a special presentation given by Audrey Poole, Audrey Poole, Trustee Trustee President. After President, speaking about introducing the Trustees the NICA Foundation’s of the Board, both in Year in Review attendance and remotely, she went into more detail about the breakdown of the $33,500 that was awarded to 2020’s very deserving Scholarship Recipients. With the financial challenges that many of our students and their families are facing right now, the NICA Foundation is honored to award life-changing funds to so many deserving students. Because of the overwhelming support from our donors in 2020, we were able to not only Applause from the NICA meet our goal of awarding Membership for the $30,500, but exceed our Scholarship Recipients goal and award $33,500 to our commendable recipients. Audrey Poole also named all the generous donors that have contributed to the NICA Foundation in the last
year, and even in 2021, including the generous donation of $5,000 from Fare Foods (see the next page for a full listing). This was followed by heartfelt speeches from two of last year’s recipients: Carmela Palmieri, who received a Regional Council Scholarship worth $3,000, Carmela Palmieri, 2020 and Sam Beach, who Scholarship Recipient received the NICA 25th Anniversary Scholarship worth $4,000. Carmela Palmieri, who is a student at Southern Methodist University, pursuing an education in Biology, stated: “I have had the honor of receiving this scholarship for two years and it has benefited me in so many ways, especially this past year during COVID while Fairs across the country have been shut down. The scholarship has taken some of the financial pressure off of my family. To all the parents and grandparents out there I can not stress enough how important it is to encourage your children and grandchildren to get a good education. To develop new skill sets to bring back to the Fair Industry will be so important for the future of our Fairs.” Sam Beach, who is currently attending the US Naval Academy, with a focus on Operations Research, said: “Having the NICA Foundation Sam Beach, 2020 scholarship really helps cover Scholarship Recipient a lot of expenses and allows me some financial freedom, so I’d like to give a big thanks for selecting me for this scholarship and for your continued support.” The scholarship application for 2021 is now available online at www.nicainc.org/scholarship. Applications must be received in the NICA Office no later than June 1, 2021 to qualify. Start planning Ron and Laura Porter, Fare Foods, presenting a donation to the next steps for the next chapter in your life today. ▲ the NICA Foundation, which earned a standing ovation
March 2021 NICA News
Thank You! Bronze Level: $0-$149
Bechler Family Concessions Broetsky Foods, Inc. Chuck’s Foods Dickerson & Kenna Concessions Doolan Amusement Company, Inc. Eagle Food Service Fantasy Amusement Company Fruit Caboose Concessions (2021) Grecian Delights Jeanne’s Artichokes (2021)
Jim Sinclair Old Time Portraits, LLC Perfection Confections, Inc. Rawlings Concessions Satern Associates, Inc. Southern Oregon Food & Beverage Sugar Shakers Super Dog Wells Concessions Woods Family Concessions
Silver Level: $150-$499 A’s Mini-Donuts & Concessions Berk Concession Supply (2021) Hopkins Food Service, Inc.
Mel’s Food Ratterman and Associates Schroder Concessions, Inc.
Gold Level: $500-$999 Five Star Catering Tina Hollis/Clover Vista Mobility
Loret Foods (2021) Ross Concessions
Platinum Level: $1000-$2999 Chester’s Gator’s & Taters Giant Slide, Inc. NICA Leadership Scholarship R.E. Smith
Rey O’Day Norma Jean & Edgar Sivori Scholarship The Original Australian Battered Potatoes Whirley-Drinkworks!
Diamond Level: $3000-$5999 Coca-Cola Scholarship Fare Foods/Laura and Ron Porter
NICA Expo Fundraiser NICA Regional Council Scholarship March 2021 NICA News
Getting to Know Your
Regional Council Members We had the chance to interview one of the East Council’s newest members Bary Bunts, CCE based out of Ellsworth, OH. His responses are below:
What is the name of your company? The Apple Cart, LLC, also known as Bunts Concessions for years. The business now officially bears the name my parents gave their first “new” trailer in 1959. The Apple Cart is a family owned and operated Concession business providing quality confections from clean modern selfcontained trailers.
What is your annual route? Primarily OH, PA, MD, NC and FL. We have also worked a few events in KY and WV.
How long have you been a Concessionaire? Pretty much my whole life since I was born into the business. I did take a sabbatical during most of the 1980s, after graduating college, when I worked full-time in the professional A/V contracting industry. I was drawn back to help my parents as they aged. I took over full-time after the untimely death of my Father in the Fall of 1996.
What do you like about being a Concessionaire? The flexibility of making my own hours and working where, when and as much as I choose. (Until a world-wide Pandemic came along and changed all the rules!)
What do you sell and what are your top items? Confections, drinks, sno cones and fresh lemonade. At most events the top items would be candy apples, caramel apples and cotton candy.
Bary Bunts, CCE, East Council and The Apple Cart, LLC at the Ohio State Fair
Tell us about your family—are they active in your business? Many of my cousins, aunts and uncles have worked with us over the years. My sister will assist if we’re in a pinch. Since I’m single, I don’t have an immediate family to help but I have several great friends who often lend a hand.
How has the Concession business changed since you first started out? Is there anything you wish would change? Ever-increasing regulations and expense! In a conversation with my Father in the 90s I said, “I bet you probably pay more for insurance now than you grossed when you started.” His reply was, “We didn’t have insurance back then, we just went out and sold stuff.” Times have certainly changed! The one thing I’d like to see is for Concessionaires to be able to negotiate multi-year contracts with events, as most Carnivals do.
How long have you been a NICA Member?
Bary Bunts, CCE making cotton candy at Canfield in 1982
March 2021 NICA News
I’m not sure. I was a member for a few years and then unfortunately let my membership lapse for a few. I believe I rejoined in 2015 after conversing with several friends that were members
communications with events and fellow members, and increased membership and participation.
What is your most valuable NICA benefit? Working with other Industry professionals for the collective betterment of our Industry.
What’s something you like to do in your free time? A line of cars at the Portage County Randolph Fair Food event that The Apple Cart served in 2020
and attending the NICA Business Expo where I found several of the workshops very informative.
What inspired you to become a Regional Council Member? Initially a call from Gentry Miller, Josephine’s Glazed Donuts! After some further consideration, I felt that I could hopefully create more awareness about our organization in the areas I serve and help foster better relationships with Fairs, Vendors and other Concessionaires.
What do you hope your Council accomplishes? Increased awareness of NICA, better
I enjoy music and being a “spectator” at concerts or music festivals. I also enjoy travel, especially by train, and collecting model trains. Good food and fine wine are great too!
Anything else you would like to share? Just that we need to continue to show the resilience that we have over the past year by working together. We were invited to set-up in parking lots, malls, Fairgrounds, and friends’ lots just to survive through the most difficult time our Industry has ever faced, and together we “did!”
We appreciate your responses Bary! What is the best way for a NICA Member to reach you? Email me at email@example.com or reach out to my cell at 330-533-4873. ▲
March 2021 NICA News
To Fair or Not to Fair Randy Reichert, CCE, Past Director
a permanent building to an outside tent set-up. Meanwhile, the Carnival was limited to mostly “To Fair or not to Fair,” this kiddie rides, four to five games, and a few food is the question entering 2021. trailers. Hey, we are going to be open! As 2021 neared, the Staff of The Staff informed all Exhibitors that they the South Florida Fair, led by would not lose a location or booth if they chose CEO Vicki Chouris, CFE, came not to participate in the “Mini Fair.” The Staff also up with a different answer. went further and informed any Exhibitor choosing Let’s “Mini Fair!” So, via Zoom not to participate, or to participate in a limited meetings, the South Florida capacity, for both the “Mini” and regular 2021 Fair Fair Staff communicated with would not be penalized in the 2022 South Florida the Commercial and Concession Vendors that the Fair. The flexibility displayed by the South Florida 2021 South Florida Fair from January 15-31 would Fair Staff was greatly appreciated as COVID be a “Mini Fair” and the dates of the complete Fair has affected businesses and people differently. would run from May 7-23, 2021. Secondly, the Fair reduced the rental fees for the What would this mean? What are the changes Commercial Vendors, while the deposit money to be made? What effect will this have on the Food paid by Food Vendors would be applied during Vendors, Commercial Exhibitors, and the Carnival? the “Mini” with no further deposit needed for the Plus, many more questions were being asked by all regular Fair in May. Example: If a full deposit was involved parties. paid for three food trailers for the regular Fair, the Let’s realize that the South Florida Fair is Fair would collect the percentage from all of your the first major Fair to kick off each new year. deposits during the “Mini” until all three deposits So, between the COVID Pandemic and the were exhausted. (Remember, each Food Vendor national election results, the Fair may seem of was allowed only one trailer.) No further deposits less importance. Hey, but don’t tell that to the would be needed for the regular South Florida Fair great number of people who work in the Fair and in May. Through all of this the thought remained, Entertainment Industry. Getting open again is hey, we are going to be open! HUGE to us! Once at the grounds and getting set-up, It was just before Christmas when the South mandatory masks were required for all personnel. Florida Fair decided to go from a full-fledged Everyone initially entering the grounds was Fair to a “Mini Fair.” What this meant to Food required to have their temperature checked. Concessionaires was that each Concessionaire During set-up, the usual catching up with other was limited to one Concession trailer. The Vendors was done with heightened awareness Commercial Exhibitors were moved from inside of the importance of this “Mini” Fair being a
March 2021 NICA News
successful event for our Industry. Palm Beach County was considered a hot spot and just before the “Mini” the city of West Palm Beach shut down all organized group activities. Concerns of “Oh, oh is this going to be another Miami-Dade of 2020?” came into everyone’s mind to some degree. It may have been floating in some minds, but hey we are going to be open!! Friday, January 15: opening day arrives. The normal last-minute scurrying to get open is occurring, a little more scurrying because 2020 was the season of no Fairs. The gates open at noon and people are entering. It doesn’t matter how many, it just matters that they are entering. The daytime shifts to nighttime, people are still entering. Regular customers of ours over the past 10 years stop by to catch up on life. Okay—this is working, and we are open!! The first weekend passes by, the Fairgoers are cooperative with the mandatory mask requirement. Not saying they like it or agree with it, but they are cooperative with it. After over 10 months of being inundated with the importance of social distancing and masking, you can see the Fairgoers smoothly following those guidelines. In fact,
mask mandate and social distancing aside, the Fairgoers have a look of pure joy on their faces. Families and friends, young and old, are outside, communicating, and just having fun. Yes, we are open!! As Vendors of the Fair, it is understood a statement is being made for the health and success of our Industry. Contacts are being made with other Concessionaires, entertainers, and Fair Managers on what is happening at the South Florida “Mini” Fair. The general gist of these conversations is, “Let’s get open and it can be done!” Americans are ready to Fair! As the Vendors go about their business at the “Mini” no one is setting any sales records. However, the real record is, “Staying open for all 17 days!” “To Fair or not to Fair?” “To Fair” is the final answer for 2021 and the future. Fairgoers are ready, the Fair Industry is ready. Hats off to all participants in the South Florida “Mini” Fair. The work has been done and each of us in our own capacity understands what needs to be done. By using our ingenuity and resources let’s bring the 2021 Fair Industry to the status of “Open for Business!” ▲
MCGOWANSpecialty ALLIED Insurance Masters in the art of insuring
amusement & entertainment risks The Best of Both Worlds McGowan Allied Specialty Insurance brings together an unmatched team of risk management professionals with over 35 years of expertise. We continue, as we have since 1983, to be solely dedicated to the Amusement and Entertainment Industries. The strength of our new partnership delivers in-depth knowledge of the industry and advanced technology that brings to you a solid partner for your business needs.
We craft solutions for a wide range of coverages that other companies simply do not know how to write. We ensure that you are not stuck with cut-rate programs. Let us show you how we can help! www.alliedspecialty.com firstname.lastname@example.org
March 2021 NICA News
Take contactless payments, anytime, anywhere During these changing times, contactless payments are more critical than ever. With the Clover Flex point-of-sale (POS) solution, safely pay pay how how they want to customers can safely to, including contactless phone or card payments. And with a First Data payment processing account, you get: • Special NICA member processing rates and hardware pricing •
Integrated Apple Pay and Googe Pay contactless payment solution
Real-time sales data and employee management capabilities
Seasonal rental opportunities
Register functionality for concessions, retail sales, ticketing, and much more
Flexible connectivity and built-in AT&T LTE cellular, Ethernet, Wi-Fi or offline functionality
Kiosk and QR code ordering solutions through Clover App market
Save Today! Tina Hollis, Sr Business Consultant at 239-287-8221
Money Network- With electronic payroll delivery, 100% electronic pay is within reach. Streamline wage payments and reduce administration costs while giving your employees a service that includes our patented Money Network Check, optional Card and Money Network Mobile App to access and manage wages.
Fair, Associations, Software Providers, and Non-Concession related members, and current NICA members under First Data NICA program
Angie Ray, Sr. BC at 423-480-7727 AZ, CA, CO, IL, IDKS, MN, MO, MT, NE, NV, NM, ND, OR, SD, UT, WA, WI, and GA
Richard Viana, Sr. BC at 786-559-3764 TX, OK, MI, IN, NY, FL, AR, LA, MS, AL, TN, KY, OH, PA, ME, VT, NH, MA, RI, CT, NJ, DE, MD, WV, VA, NC, SC, and FL
© 2020 Fiserv, Inc. or its affiliates. Fiserv is a registered trademark. Other products referenced in this material may be trademarks or registered trademarks of their respective companies. 695269 2020-10
From the Camera Roll...
Mike Newman, Fruit Caboose Concessions, Phil Delahoyde, Director, Brandy Arredondo, West Council, Alan Barr, Pacific Crest Concessions, Ryann Newman, West Council, and Sandy and Mike Bliss, The Sleek Greek, at the NICA Business Expo
Tina Hollis, Fiserv, and her daughter Hannah with Marla Calico, CFE, IAFE President and CEO
Did You Know?
Gentry Miller, Josephine’s Glazed Donuts, giving a touching tribute before his father, Greg Miller, CCE, received his Hall of Fame Award
Rey O’Day, Executive Director, and Audrey Poole, Fare Foods, at the Membership Reception following the NICA Annual General Membership Meeting
Don Delahoyde, CCE, 2020 President, Linda Frisco, Office and Membership Manager, Rey O’Day, Executive Director, Daryl Whicheloe, CCE, 1st Vice President, Kim Barr, CCE, Treasurer and Sandy Class, CCE, 2021 President performing NICA’s annual audit
Here’s some stick-related history for you in honor of National Something on a Stick Day this month! People have been cooking food on skewers for, unsurprisingly, thousands of years. The first recorded use of the word kebab to describe meat grilled or roasted on skewers was in Turkey in 1377. It would be the last word in food on a stick for the next five hundred and fifty years. Patented in 1924, the popsicle was marketed as “a drink on a stick,” with a double-stick version that allowed two people to share a single frozen treat. Arguably the most iconic food on a stick, the corn dog, introduced by German immigrants in Texas around this time, was originally stick-free. In 1929, it was included in a patent filed by Stanley S. Jenkins of Buffalo for a “combined dipping, cooking, and article holding apparatus,” along with meats, fruit, and hard boiled eggs. “The resultant food product on a stick for a handle is a clean, wholesome, and tasty refreshment,” the patent description concluded, blissfully unaware of the deep fried Snickers bars of the future. March 2021 NICA News
MEMBER CLASSIFIEDS Would you like to place a classified ad with us? Contact us at (813) 530-4750 or email@example.com
Northwest Washington Fair Seeks Commercial & Food Vendors Newly expanded dates: August 12-21, 2021. Commercial space starting at $550, Food Concessions at 20%. Premium spaces available. Contact Frances Negranza at firstname.lastname@example.org. ▲
Concessions, Trucks & Route For Sale Original sirloin dinner—attends Illinois State Fair, Oklahoma City, and Tulsa State Fair. Concessions, trucks, and route for sale. Operates August through beginning of October. Trailers include a triple axle 24’ dinner booth, stainless steel everywhere, four refrigerators, char grill, six 20” cast iron pan presentation, built in 2018. Second booth serves sandwiches, sides, and pork chops and sirloin on a stick. Built in 2011, lengthened and upgraded in 2015. Includes A/C, char grill, griddle, deep fryer, two refrigerators, fountain soda, Crathco drink dispensers. Double axle, 18’ long. Trucks—two 16’ box trucks. Both 7.3 Ford Turbo Diesel, 1995 and 1997 E350 Cutaway.
Front of trucks converted to living quarters, total accomodations for seven. Rear halves are frozen, refrigerated, and dry storage. Also includes one EZGO Golf Cart. All Fair contracts are active. For more information, call (954) 270-4278. ▲
Restaurant Building & Business For Sale MARKET DEVELOPMENT: With this current asset remaining relatively inexpensive, in this 1st quarter, NOW is the time to take advantage of this great investment. With Markets rebounding with a strong rapid recovery, Investors are moving onward and upward and looking right through the current wall of worry and focusing on where the economy can go, versus the current state of the economy. They are seeing a future of desirable profitable results. Snatch it up, don’t get left behind! Turnkey, Well Established, Profitable, Yearly Blue-Ribbon Winning State Fair located Business, includes 2160’ Air-Conditioned Permanent Building, Equipment, Supplies, Inventory, Indoor
Advertise Your Business in
March 2021 NICA News
Seating, Take-Out Window, servicing Fair and Special Events, including continuous “Drive-Thru Fair Food” called “Taste of the Fair.” Call Theresa at (561) 386-1709 or email email@example.com. ▲ We have a variety of sizes to suit your ad—contact us at (813) 438-8926, firstname.lastname@example.org, or www.nicainc.org/advertising for additional information on sizes, prices, bulk rates, and options for ad opportunities on our website and NICA Now!
Email us at email@example.com or call 660-646-3600 to order samples. For over 70 years we have offered only the highest quality meat products.
Our products are available from Fare Foods 800-651-1601
Beef, Pork & Chicken Kabobs Specialty Kabobs Beef Philly Steak Marinated Ribeyes & More! 725 Industrial Rd., Chillicothe, MO 64601
www.mrgsmeats.com March 2021 NICA News
BRING ON THE
BUBBLES PROUD PARTNER OF THE
NATIONAL INDEPENDENT CONCESSIONAIRES ASSOCIATION
All beverage-related trademarks are owned by PepsiCo, Inc., its subsidiaries or affiliates.
National Independent Concessionaires Association, Inc.
For Off ice Use Only
1043 E. Brandon Blvd., Brandon, FL 33511 Phone: (813) 438-8926 • Fax: (813) 803-8460 Email: firstname.lastname@example.org • Website: www.nicainc.org
Date: #: q Member Renewal
MEMBERSHIP APPLICATION q Mr. q Mrs. q Ms.
Name of Business: Physical Address: Mailing Address:
Primary Phone Number :
Cell / Secondary Phone Number :
Age Range: q 20-35 q 35-50 q 51-70 q 70+ q Other:
NICA News Preference: q Mail q Email
Referred by :
Annual Membership Fees Associate Membership
Regular Membership q
A person or entity who provides services to the Concession Industry.
Fair / Festival (over 75,000 attendance)......................$150
Fair / Festival (under 75,000 attendance)...................$100
q Retired Member................................................................. $50
Manufacturer / Distributor / Supplier...........................$150
Business / Group Membership
Carnival / Circus Operator..............................................$150
Association / Special Services......................................$150
q Additional Member..........................................................$100 q Employee Member............................................................. $75
Includes five Memberships in one: one Regular Member, one Additional Member, and three Employee Members ($475 value).
Business / Group.............................................................$400
Additional Member : _______________________________________ Employee Member 1: ______________________________________ Employee Member 2: ______________________________________ Employee Member 3: ______________________________________ Regular membership categories Check a category below and provide a detailed description of your company’s services in the next column under Business Description.
Business Description Provide a detailed description of your business, products, and/or services below. This information will be used for your entry in the annual NICA Membership Directory and as keywords to search for your business on the NICA website.
________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ ________________________________________________________________
Food / Beverage
Commercial Exhibitors / Retail / Merchants
Attractions / Entertainment
Credit Card #:
General Routing Information List all states / provinces where you conduct your business.
Money Order q
___________________________________________________________ ___________________________________________________________ Accidental Death & Dismemberment Insurance The NICA-sponsored $10,000 Accidental Death and Dismemberment (AD&D) Insurance Policy is provided to Regular Members. List a beneficiary and a phone number below.
Beneficiary : _________________________ Phone : _____________
Signature of Credit Card Holder q I authorize NICA to charge the agreed amount listed above to my credit card information provided above. I agree I will pay for this purchase in accordance with the issuing bank cardholder agreement.
Automatic Renewal Option q I authorize NICA to make automatic renewal payments for my Membership using the credit card information above. I shall update NICA with all changes to payment information or my intent to cancel automatic renewal payments prior to my next renewal month.
National Independent Concessionaires Association, Inc. 1043 E. Brandon Blvd., Brandon, FL 33511 Time Sensitive Mail • March 2021 Issue
PRSRT STD U. S. POSTAGE PAID STEVENS POINT WI PERMIT NO. 272
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