Project Monarch January 2024 Updates

January 2024 Project Update

Countdown to go live

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Days until Go Live*

*Based on a September 28, 2024 go-live – exact date TBD

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Project Timeline

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Workshop Six

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Pulse Survey

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Huddle Visits

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Communications Updates

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Change Management Road Map

What's Next....

Measurement Workshop (Benefits Realization) System Testing Kick off

Complete Iterative Workshops Physician & Provider Roadshow Workshop 8

Validate Gateway Clinical Process Review – sneak peak Readiness & Sustainment Kick Off

Change Agent Check-in Workshop 5

Jan. 2024 Dec. 2023

Huddle Visits Validate Quality Check Workshop 6 Town Hall Meeting

Train Quality Check Train Gateway

Clinical Process Review

Mar. 2024 Feb. 2024

Pulse Survey

Clinical Cutover Strategy

May 2024 Apr. 2024

Integration Testing Kick Off

Integration Testing (1)

Change Coalition Check-in

IT1 Issue Resolution

June 2024

Workshop 7

Iterative Workshops

Testing

Change Management & Communications Activate/Deployment Phase starting June 2024 - includes historical uploads, training prep/training, learning labs, favourites fairs, dry run and go live.

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Project Timeline

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Project Monarch Vision

Workshop Six Workshop six begins January 22, 2024 and involves understanding the current state process, and identifying key areas where existing workflows and functionality can be leveraged to support different departments.

It's imperative that we continue to have engagement throughout these sessions to maintain alignment and standardization across Niagara Health and Hotel Dieu Shaver, and to maintain our project timelines.

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Pulse Survey Open Until Feb 2, 2024

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Huddle Visits Be on the look-out for Training Specialists and change management support this month as they make their way across NH and HDS sites to visit huddles and share the good project news.

Project Monarch Training Specialists will be on-hand to provide solution specific demonstrations of the Millennium software and provide answers to all your burning questions.

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Communication Updates • Training schedules will be added to the Project Monarch SourceNet page in the coming weeks.

• Monarch News is released every Friday in the leadership email and NH News.

• Printable Monarch Monday huddle board posters are sent to site leads on Mondays and posted on SourceNet.

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Communication Updates Reminders: • Sign the vision statement poster on your huddle board (pictured to the right). If you don't see one, ask your manager or program's Change Agent.

• Read the FAQs posted on SourceNet which are updated regularly.

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Change Management Road Map EXECUTIVE P LANNING

L E A D E R S H I P WO R K S H O P

Discovery: Initial discussions about Oracle Health Change Management’s strategic approach to project preparedness.

What: Leaders are introduced to Change Management best practices, create a vision and objectives as w ell as identify key messaging.

Proceed to Leadership Workshop

EXECUTIVE P LANNING SESSION

Who: Executive Leadership Date: 2/7/23 Output: Draft Vision Statement, Guiding Principles, and Key Messages

LEADERSHIP WORKSHOP

G OV E R N A N C E WO R K S H O P What: Introduction to best practices, charters, communications and build out draft governance structure. Request for Change Agent nominations.

Who: All leaders from HDS and NH Date: 2/8/23 Output: Governance structure and decision-making considerations

GOVERNANCE WORKSHOP

EXECUTIVE ALIGNM ENT What: A w orking session for leadership to review and ratify the outputs of previous w orkshops. They identify risks associated to the transformation and project objectives. Signing of commitment poster.

Who: Executive Leadership Date: Week of 3/27/23 Output: Change Management strategy content guiding principles, decision making map

C H A N G E C O A L I T I O N & C O M M U N I C AT I O N S What: Learn industry best practices for communicating and understanding roles and responsibilities of change coalition.

Who: All NH and HDS leaders Date: Week of 3/6//23 Output: Draft change management strategy and communication strategy

CHANGE COALITION & C O M M U N I C A TI O NS W O R K S H O P

EXECUTIVE ALIGNMENT

PROJECT BEGINS

Change Management Tactics Summary Align change management with communication and training strategies.

Coach Executive Sponsors for active and visible participation.

Built change coalition to provide program feedback and disseminate project key messages at program level.

Host bi-monthly change coalition sessions for Accountable Leaders and Change Agents. Develop change coalition playbooks to align with sessions.

Plan and monitor for resistance.

Host people support sessions for resistance mitigation and address outcomes.

Conduct pulse surveys to measure level of project awareness, understanding and impact. Analyze results and formulate change and communication plans accordingly.

Host information sessions and participate in huddle visits to gage awarenss and resistance.

Coordinate benefits realization to measure project success.

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What Does HIS Mean For Patients?

Improved Access

Enhanced Safety

Reduced Duplication

Enriched Communication

Better data for Decisions

Patient health records can be accessed electronically from anywhere.

Easy access to health information helps inform decision-making and enhances patient safety.

All care providers can access health records and test results, reducing duplication and repetition.

Patients can access their own health records, helpful resources and education materials.

Analytics, trends and other important health data can help inform decision-making.

Greater Reliability Upgraded technology helps to increase reliability and sustainability by replacing outdated systems.

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Governance Structure

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Questions/Comments We want to hear from you!

Complete the feedback form on the Project Monarch SourceNet page.

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