Where top reverse loan officers grow, lead, and stay.
Fastest Growing Distributed Reverse Division in 2024
We are Stronger United.
Lead with Integrity.
Innovation Fuels Evolution.
Puruse the Impossible.
Execution Drives Success.
People Come First.
Under the leadership of Rick and Patty Arvielo, New American Funding (NAF) remains privately-owned, unlike big banks and other large mortgage companies. This enables NAF to focus on the success of our Loan Officers, instead of delivering returns for shareholders.
We provide our Loan Officers with the tools, technology, and structure they need to be their best selves. That has helped NAF become one of the nation’s top lenders, and we’re focused on aggressive growth now and in the future.
Plus, we give our customers, team members, and partners an experience that is built on decades of mortgage expertise, all while maintaining the community feel that separates us from all other lenders.
Make NAF your forever home.
277,058+ Total Loans in Servicing Center $72.1 B Servicing Portfolio
376,352+ Online Reviews
50 States Licensed
44 States with Branches
11 Call Centers
276 Total Locations
Values of Reverse Loan Officers
Cultural Fit is Paramount
NAF vets loan officers for success and prioritizes cultural fit to maintain a cohesive, productive work environment.
History of Success & Customer Service
We focus on highly-rated loan officers with a proven track record of success. They have deep reverse mortgage industry knowledge and are dedicated to providing the best possible experience for our customers.
Desire to Build & Expand Business
We recruit motivated loan officers and provide the tools, resources, and support to help them achieve their professional goals and reach their full potential.
Community Engagement
We believe in community collaboration, with loan officers working closely with real estate agents, homebuilders, financial planners, and affinity partners to build strong relationships and generate business opportunities.
Referral Partners
We specialize in providing tailored services to builders, homecare agencies, financial planners, banks, credit unions, and mortgage professionals, ensuring personalized solutions to meet each client’s unique needs and goals.
I have never worked at a company with such a positive, “can do” environment. NAF provides me all the marketing tools, training and operational support to have unlimited success.”
Russell
Doi
Reverse Loan Consultant
NMLS# 328048
#1 loan originator for NAF Reverse 2024
Why NAF Reverse?
NAF is well-versed in reverse mortgages, and our Reverse division is a highly experienced and dedicated team that works closely with loan officers to present this product to older customers.
Joining forces with NAF Reverse gives our retail loan officers, business partners, and clients the opportunity to learn more about the benefits of reverse mortgages. This type of mortgage gives active adults the ability to use their home equity as a financial source in retirement.
Barbara Sica VP of Sales, East NMLS#
404007
I joined NAF because of its diverse, inclusive culture and amazing Reverse Leadership. Because of NAF’s vast knowledge of the reverse mortgage business, we have the ability to work with several different investors to maximize closings.
Make NAF Your Home
We Know Reverse Mortgages
NAF closed our first reverse mortgage in 2012. We have the experience and knowledge to help you succeed. Whether it’s navigating complex financial scenarios or providing expert advice on mortgage options, we are dedicated to delivering exceptional service and building lasting partnerships with our clients.
Mike Hicks VP of Sales, West NMLS#
404006
A Platform to Be Proud of
We believe in what we’ve built at NAF. The combination of our deep industry expertise, cutting-edge technology, and unwavering commitment to customer satisfaction set us apart.
We Get the Job Done
We close 60% of our reverse mortgage files in 30 days or less. We offer a full product mix, allowing us to be nimble and serve customers, no matter what their needs are. We’re one of the few lenders that offer non-FHA condo options.
NAF’s culture and vision creates an environment where the Loan Officers opinion counts and helps to sculpt the company’s direction. Reverse Loan Officers are equipped with tools and resources to be successful including referrals from forward loan officers, NAF’s call center, and our retention servicing team. As a team, the Reverse division fosters a cohesive collaboration between all team members so we can thrive and succeed.
NAF Reverse can do the impossible. We as a team just saved an elder from being foreclosed on. The loan was processed in 10 days from case number to loan docs. This takes great teamwork.”
Lisa
Van Alphen
Reverse Loan Consultant
NMLS# 300832
#1 loan originator for NAF Reverse 2024
We’re a Team
We make sure our Loan Officers stay connected and know they’re a valuable member of the team. Our expansive branch network of more than 276 locations, plus our substantial customer direct division ensure that there are always new reverse leads ready and waiting. We see our forward partners as true partners, meaning if they have clients interested in a reverse mortgage, they’ll think of us.
Education & Development Resources
We offer a comprehensive library of educational resources for loan professionals, forward loan teammates, and referral partners. Access quality, professional presentations to confidently impress your network and sourced materials to earn continuing education credits in select states.
We’re Prepared for Every Outcome
Our servicing portfolio is nearly $71 billion, meaning we’re experienced in providing top-notch customer service and ready with numerous loss mitigation options should the need arise.
Dennis Loxton VP of Sales, Central NMLS# 362476
As a top 10 IMB New American Funding offers reverse mortgage loan officers a unique combination of the benefits of a large mortgage company along with the culture of being an industry leader for underrepresented markets. NAF has carried this focus on niche products into serving the reverse mortgage industry for over 10 years. Reverse mortgage LO’s can transform their practice by leveraging our resources to grow your financial advisor and Realtor/Builder database while working with our forward branches nationwide for referral opportunities.
Your Career with Tech
Campaign Builder
Build your own customized text, email, and voice campaigns.
Loan Management
Review 1003 details, analyze all outstanding conditions for the file.
Integrated Platforms
Integrations with MBS Highway, MortgageCoach, and Homebot help you stay ahead of the game.
Prospect Management
Run credit, send a pre-approval, update their prospect status, etc.
Messaging
Connect with clients at scale using video, voice & text.
Agent Intelligence
With MMI.RUN, search for local real estate agents to partner with, branches to contact, and offices to connect with.
Our robust CRM system and advanced mobile app help you manage your pipelines, commissions, email campaigns, accounting, marketing and more with 24/7 access from anywhere!
A Culture of Support
At NAF, you will experience onboarding with a white-glove approach. Every detail is tailored to make you feel not just welcomed, but truly valued. Our team goes beyond checklists, ensuring that through personalized touches and seamless support.
This isn’t just an introduction; it’s your VIP Pass into a culture that’s ready to champion you & your clients from day one.
Meet Your VIP Onboarding Concierge: Paul Kanik
At NAF, we believe that every Reverse Loan Officer deserves a first-class onboarding experience, and that starts with having the right person by your side. That’s why we’re proud to spotlight Paul Kanik as your dedicated point of contact throughout the onboarding journey.
From day one, Paul is your go-to resource for anything and everything you need to hit the ground running. Whether it’s navigating systems, understanding processes, or getting quick answers to your questions, Paul provides white-glove support tailored to your success.
Unmatched Marketing Magic
Bold. Creative. Designed to stop the scroll, our Old Wives Reverse Campaign grabs attention and helps you stand out as the go-to Reverse expert in a crowded market.
With a vast variety of reverse marketing assets, you can stand out and stay ahead of the pack.
Marketing Support Offerings & Tools to Reach Your
Social Media Scheduling
Audience
Consistent and strategic posting to maintain a strong online presence and engage your audience.
Content Ideas and Education
Fresh, relevant content and educational resources to keep your clients informed and your brand top-of-mind.
Custom Marketing Collateral
Tailored materials that resonate with your target audience.
Event Support
Custom invite artwork, event promotion, presentation materials, and booth design.
Email Campaigns
Engaging and crafted email marketing to keep your clients informed and connected.
CRM Assistance
Expert support to optimize your Customer Relationship Management system, ensuring seamless client interactions.
Marketing Tech
An optimized and dynamic loan officer website, optimized GoogleMyBusiness listing, and a customer experience platform to enhance your digital presence and client interactions.
Cultivating Forever Partners
We’re dedicated to providing friendly, high quality customer service to your partners. When you have your first transaction with a real estate partner, we’ll send them a personalized booklet that shows examples of all of the co-branding marketing capabilities we offer.
You’re Our Prime Focus
NAF keeps its Loan Officers at the forefront before, during, and after the deal closes, for the life of the loan. Loan Officers and their partners appear on mortgage statements for the life of the loan with other customizable options such as:
CO-BRANDED
Post-close email campaigns
Pat Bolan Chief Production Officer
NMLS# 732712
NAF delivers a true one-team experience. Where
and Reverse join forces to educate, elevate, and win together. It’s not just a partnership, it’s a business-building powerhouse.
NAF provides everything needed to excelexceptional leadership, innovative marketing resources, and a state-of-the-art CRM to engage our database. Leveraging CE classes and B2B presentations, NAF Reverse adds real value to referral partners while expanding our reach. The collaborative culture and strong operations team ensure a seamless, thriving work environment.”
George Tsoupakis
Reverse Loan Consultant
NMLS# 1378662
#1 loan originator for NAF Reverse 2024
Referral Partners
Builders, Home Care Agencies, Financial Professionals, Attorneys, Banks and Credit Unions, CPA’s, and Forward Mortgage Partners.
Tony Blodgett
EVP, Retail Sales
NMLS# 72161
Continued Education
Courses and marketing resources to empower our partners, be industry leaders, and to grow together.
Reverse is the most overlooked opportunity in the mortgage space. NAF is changing that. Our close-knit partnerships empowers originators to unlock their value and grow their business.
NAF Reverse Leadership Team
Our Reverse leadership brings winning strategies, real mentorship, and world-class support—driving success for our teams and life-changing impact for our clients.
Shannon
Robinson
SVP, Reverse Division
Paul
Kanik
VP, Sales Operations
Lorraine
Geraci
Talent & Strategic Development Manager
Jessica Yee Operations Manager
Dennis Loxton VP of Sales, Central
Barbara
Sica
VP of Sales, East Kevin
Mike Hicks VP of Sales, West
Reverse Area Sales Manager
Reverse Area
Manager
Joining Us Is Effortless
Our transition team, along with Executive Management, works with you and your team to ensure you have all the tools, training, supplies, and support needed to produce a seamless transition.
NAF’s on-boarding concierge team is with you every step of the way to handle all of your loan needs.
We provide marketing support, including importing your contacts and helping with “I’ve Joined NAF” emails and social posts!
Andy Pettola
EVP, National Sales
NMLS# 1277397
Choose a Reverse team that’s all-in on you. At NAF, commitment and partnership aren’t buzzwords, they’re the foundation of a best-in-class platform built to elevate your career.
Focused on providing exceptional service, and changing lives for the better.
