40 REASONS WHY EVERY BUSINESS NEEDS AN INTRANET

33. Provide More Effective Offboarding

Likewise, the employee intranet provides the opportunity to more effectively manage offboarding. Departing employees and the reasons why they are leaving provide a wealth of data on the health of any business. From setting upexit interviews, handing over and transferring knowledge to managing the termination process, the employee intranet makes for a more efficient process.

34. Improve The Employee Experience

Companies are focusing their attention on creating a positive, holistic employee experience as a way of attracting and retaining the best people. Developing employee engagement, promoting employee wellness and supporting employees’ professional development are all important elements of this. So too is intranet software that provides staff with access to all the tools, information and resources they need.

35. Enhance The Customer Experience

It naturally follows that employees who are empowered and equipped with the tools and resources they need will also be providing enhanced customer service. You could, however, take it a step further by developing a customer portal via the intranet for improved access and responsiveness for customers.

36. Increase Engagement With Partners

And if your business relies on partners selling or reselling product, then a partner portal via the intranet offers the potential for better engagement. Your partners will be able to engage with you and exchange information 24/7. The benefits in terms of greater control, oversight and accountability are obvious and are not to be underestimated.