Br0316w

MORNING STAR

March 2016 Complimentary

Business Report Inside: Young Professionals

2

Business Report | March 2016

Local Chamber of Commerce events

March- Georgetown Easter Egg Hunt is March 26- The Georgetown Easter Egg hunt will take place March 26 from 11 a.m. to 1 p.m. at the Nutter Marvel Museum in Georgetown; egg hunts, photos with the Easter Bunny, games, food & more! Sponsorships available. Call 8561544 for more info.

Millsboro Chamber to hold 21st Annual Central Sussex Bridal Show- The Greater Millsboro Chamber of Commerce will hold the 21st Annual Central Sussex Bridal Show on March 13 from noon-3 p.m. at The Millsboro Town Center.

Brides are able to talk with vendors that have anything to do with a wedding from invitations, venues, catering, photography, hair and makeup, florists, cake designers, event coordinators, we have it all.

There will be a fashion show at 1:30 p.m. for brides to view the latest Bridal Fashions for 2016. Door Prizes will be drawn throughout the event.

Atlantic Sands has donated a two night stay as the grand prize.

CDCC is gearing up for the spring with annual Legislative Luncheon- You’re invited to meet Kent County Senators and Representatives at The Legislative Luncheon. A panel of legislators will be answering a series of questions prepared by Kent County business leaders. These topics may affect your business so be sure to attend to gain insight on important matters happening in Kent County.

The luncheon will be held from 11:30 a.m. to 1:30 p.m. on Friday, March 18 at Dover Downs® Hotel & Casino. The cost to attend is $30 for Chamber Members if paid by March 9 (Cost increases to $35 if paid after) and $50 for non-members. Reservations can be made by calling the Central Delaware Chamber of Commerce office at (302) 734-7513 or by emailing adminassistant@cdcc.net.

Sixth Annual Easter Egg Hunt to take place in Millsboro- On Saturday March 26, the Easter Bunny hops in to Millsboro for the Sixth Annual Easter Egg Hunt at Cupola Park starting at 11 a.m. There will be 5,000 eggs hidden along with prize eggs. Kids will be grouped by ages.

Bring your camera so that you can get pictures with the Easter Bunny.

April- Western Sussex County Job Fair to be held April 26- The Western Sussex County Job Fair, sponsored by the Greater Seaford Chamber of Commerce, will take place Tuesday, April 26 from noon to 4 p.m. at the Seaford High School gymnasium at 399 North Market Street in Seaford.

The job fair is open to potential job candidates. Businesses looking for help are invited to reserve a table. The cost is $25 for chamber members and $35 for non-members.

Visit www.seafordchamber.com/jobfair or call 302-629-9690. Participation is limited, so reserve your table by April 1.

Rehoboth Beach Chocolate Festival- The 2016 Rehoboth Beach Chocolate Festival will be held on Saturday, April 2. Due to the closure of the Rehoboth Beach Convention Center during the new City Hall Complex construction the event has been moved to the Atlantic Sands Hotel & Conference Center, 101 N Boardwalk.

Attendees will enjoy chocolate treats prepared by local food industry professionals. Very limited $25 VIP Tickets, which includes Private Admission and 20 Chocolate Tastes are for sale now online only at www. downtownrb.com.

There will be very limited $15 General Admission Tickets for sale the day of the event, which includes 10 Chocolate Tastes. Children under 12 can also purchase $5 Tickets the day of the event, which includes five Chocolate Tastes. No strollers or takeaway containers will be permitted.

All proceeds benefit Rehoboth Beach Main Street. For more information, please contact Rehoboth Beach Main Street at 302-227-2772, or visit www.downtownrb.com.

Party at the Pond/A Family Jeep Jamboree– The Laurel Chamber of Commerce is pleased to announce this inaugural event to be held April

Publisher’s notes

By Mike McClure

This month the Business Report features Young Professionals. Many of these people represent both the present and the future of their companies as they look to guide the businesses they represent into the future.

The Young Professionals featured in this month’s magazine include: Kevin Christophel of Bank of Delmarva, Kevin Thomas of Lyons Companies, Zeke Wing of Impact Graphix, Johnny Rowley of Angle Business Servies, John Augustus of CNB, and Nitan Soni of Coldwell Banker Resort Realty.

Of course many of those businessmen could not have gotten where they are now McClure without a college education or some type of business training.

Delaware Technical and Community College offers training through its career services department and is also featured in this special section.

Next month we turn our attention to “Home Sweet Home,” our annual home/home improvement theme.

8-9 at Trap Pond State Park. The event is family friendly and features a Friday Night Meet and Greet, a Jeep Show ‘n Shine, Escorted Jeep Parade to Delaware State Parks Surf Tag Auction, Western Sussex Scavenger Hunt, Food Vendors, Huge Raffle, 50/50, Campfire, and Live Music by the Bo Dickerson Band. Children’s activities include a youth fishing tournament, wagon rides, coloring contest, nature talks, bouncy house, and more. Proceeds benefit the Laurel Chamber of Commerce and the Trap Pond Partners.

Jeep participants $30 (park fees included); Spectators free (Park entrance fee applies). Visit www.jeeppartyatthepond.com or call the Laurel Chamber at 875-9319 for more information. You don’t need a Jeep to come out and enjoy this event, 55+ Expo- The 55+ Expo will take place April 12 from 9 a.m. to 4 p.m. at Dover Downs Hotel and Casino. With over 5,000 people in attendance, you will have a great opportunity to acquire new customers and clients by promoting your organizations’ products, services and information. Don’t miss this opportunity to promote your business to Delaware’s fastest growing population – the 55+ population.

There will be over 100 vendors, a cooking show, wellness center with free health screenings, a volunteer fair, live entertainment, and so much more! Brand new to the 55+ Expo will be the Caregivers’ Support Center! This area will be packed full of important information needed to take care of your parents or grandparents.

A complete list of exhibitors and a schedule of events and seminars will be available in March so be sure to visit cdcc.net/55plus for more information!

Millsboro Chamber to hold Business Expo/Job Fair- On April 21, the Millsboro Chamber will hold a Business Expo/Job Fair at the Millsboro Town Center from 2-6 p.m. Vendor spots are $25.

For more information please contact the Chamber office 302-9346777 or e-mail info@millsborochamber.com Delaware Business Resiliency Summit set for April 7- The 2016 Delaware Business Resiliency Summit will take place in April.

This summit is a partnership among the SBDC, SBA, and the Delaware Resiliency Advisory Board and will be held on Thursday, April 7 from 8 a.m. to 1:15 p.m. at Kings Creek Country Club. There is no fee to attend. Visit www.beach-fun.com for more information.

Send Chamber events to mmcclure@mspublications.com.

3

Business Report | March 2016

BEEBE DONATION - Hertrich Toyota has donated $10,000 to support Women’s Health and Cardiac and Vascular Services at Beebe Healthcare.

Tushar Patel, general manager of Hertrich Toyota, presented the check at a ceremony at Beebe Medical Foundation. Pictured from left: Women’s Health nurse Dawn Dean, RN; Tom Protack, vice president of Development, Beebe Medical Foundation; Tushar Patel, general manager, Hertrich Toyota; Bridget Buckaloo, MSN, RNC-OB, executive director of Women’s Health, Beebe Healthcare; Judy Aliquo, president and CEO, Beebe Medical Foundation; Women’s Health nurse and lactation specialist Nancy Hastings, RN, IBCLC; Jeffrey M. Fried, president and CEO, Beebe Healthcare.

In • sight • ful [in-sight-ful] Making business and financial decisions can be difficult; that’s why you need an advisor who is perceptive, knowledgeable and readily-available to provide you with the guidance necessary to make informed decisions. Horty & Horty clients can depend on a forwardthinking advisor who has the success of their business in mind.

Redefining Service.

www.horty.com • 888.968.7168 Horty & Horty, P.A. • Certified Public Accountants and Consultants Offices in Wilmington and Dover, Delaware

4

Business Report | March 2016

inside March 2016

KSI BOARD- Members of the KSI board of directors were recognized for their years of service. Page 7

Features

TRAINING- THE University of Delaware Cooperative Extension is accepting applications for the 2016 Master Food Educator volunteer training. Page 11

March Theme Young Professionals

3 - Publisher’s Notes

18 - Bank of Delmarva

6 - Business Digest

20- Lyons Companies

8 - Health

21- Impact Graphix

12 - Chamber Listings

21- Angle Business Services

13 - Tourism Column

22- CNB

14 - Personnel File

23- Coldwell Banker Resort Realty

26 - Business Licenses

24- Delaware Technical and

28 - Marketing Column

Community College

30 - Business Directory

April Theme: Home Sweet Home Contact Chris Redman at (302) 262-9137 or credman@mspublications.com.

5

Business Report | March 2016

BUSINESS DIGEST Sylvester receives license

Christopher N. Sylvester, P.E., of Davis, Bowen & Friedel, Milford, has attained licensure as a Professional Engineer (P.E.) from the Pennsylvania State Registration Board for Professional Engineers, Land Sylvester Surveyors and Geologists following successful completion of the National Council of Examiners for Engineering and Surveying (NCEES) examination.

A graduate of the University of Delaware and former Delaware Department of Transportation (DelDOT) employee, Sylvester’s work emphasis has been on scoping and conducting traffic engineering studies.

Now licensed in Pennsylvania, Sylvester has begun the process of transferring his Professional Engineer licensure to Delaware and Maryland.

and be prepared to interview, complete a written application, and ask and answer questions.

Local businesses and organizations are also invited to participate. The fee for employers to participate in the job fair is $25 for members of the Seaford Chamber and $35 for non-members. Employers may register for the job fair at www.seafordchamber. com/JobFair or by calling Seaford Chamber Director Lynn Brocato at 302-629-9690.

$tand By Me free tax filing services Tax filers in Delaware can save $200 in tax preparation fees by using MyFreeTaxesDE.com, an online filing platform available free of charge through $tand

By Me. Individuals and families with household incomes of $62,000 or less in 2015 can participate. $tand By Me will provide the MyFreeTaxes free tax-preparation software, which includes a free hotline staffed by IRS-

ServPro franchise recognized

SERVPRO, a cleanup and restoration franchise company, maintains its hold on the top ranking in the restoration services industry for the 13th consecutive year and moves up to the number four spot overall in the 2016 Franchise 500 rankings from Entrepreneur magazine. This is the seventh consecutive year SERVPRO has been included in the magazine’s Top 10 list.

“The recognition that the company earns year after year in this prestigious list is confirmation of a commitment to excellence that starts at the top and is evident in the service that each franchisee provides to each and every customer,” said Ray & JoAnn Hopkins, owners of SERVPRO of Sussex County.

For more information about SERVPRO, visit www.servpro.com.

RIBBON CUTTING - The Greater Seaford Chamber of Commerce held a ribbon cutting for Amity Coffee Roasters & Café in Greenwood recently. Owners Marty Miller, Dave Miller and Marie Miller expanded their roasting and distribution company to a new café located at 13 W. Market St., adjoining Gallery 16. Pictured are owners, Marty Miller and Dave and Marie Miller, with Greenwood Councilman Willard Russell, State Representative Dave Wilson, Bridgeville Town Council President Pat Correll, Seaford Councilman Dan Henderson, GSCC Chamber Vice President John Tarburton, Greater Seaford Chamber members and the local community.

Western Sussex Job Fair

The Greater Seaford Chamber of Commerce is sponsoring the Western Sussex County Job Fair at the Seaford High School Gymnasium on Tuesday, April 26 from noon to 4 p.m. The event is free and registration is not necessary.

Job candidates should bring up to 20 copies of their up-to-date resume, as well as a full list of business and personal references, including their contact information.

Candidates should come dressed to impress 6

Business Report | March 2016

RIBBON CUTTING - The Georgetown Chamber of Commerce held a ribbon cutting ceremony at the renovated offices of Premier Staffing Solutions (PSS), located at 13 E. Laurel St., Georgetown.

Town and Chamber representatives, and PSS co-owners Chris Washington and Cameron Scotton attended the event, along with their staff, family and friends. To reach PSS, call 856-3500. Photo by Steven Billups

BUSINESS DIGEST certified income tax preparers to help qualified taxpayers file their returns. $tand By Me is a financial empowerment program that is a joint project of the State of Delaware and United Way of Delaware.

Offering free English and Spanish tax support, MyFreeTaxes provides qualifying filers access to tax coaches and to self-file for free using a simple step-by-step process that includes free telephone, email and online chat support.

The program will run through April. For more information, visit myfreetaxesde.com.

Habitat on the Hill 2016

Sussex County Habitat’s Executive Director, Kevin Gilmore, was in Washington, D.C. recently for Habitat on the Hill 2016, Habitat International’s 10th annual legislative conference. Gilmore and Central Delaware Habitat representatives met with Senators Carper and Coons and Representative Carney to discuss key issues impacting Habitat.

McVey named DAR president

Robert F. McVey Jr., a broker-owner at Mann & Sons, Inc. in Rehoboth Beach, was installed recently as president of the 3,700-member Delaware Association of Realtors (DAR) for 2016. The event took place at Heritage Shores Club in Bridgeville and included the installation of the 2016 DAR board of directors.

Prior to serving as 2015 DAR presidentelect, McVey was vice president and served several years on the McVey finance and public policy committees, as well as the DAR Board of Directors.

McVey is a member of the National Association of Realtors Board of Directors and its realtor party member involvement and multiple listing issues and policies committees. Locally, McVey was the 2013 President of the Sussex County Association of Realtors and served on a variety of SCAOR committees.

Other 2016 DAR officers installed at the event were: president-elect, Bruce Plummer; vice president, Stephen Marcus; treasurer, William Lucks; director-at-large, Camilla Conlon; and National Association of Realtors director, Robert Harman Sr.

KSI BOARD RECOGNIZED - Members of the Kent-Sussex Industries (KSI) Board of Directors were recognized recently for milestone years of service. Recognized for one year of service were Dr. Donna Smith-Moore (left) and Melody Booker-Wilkins and Kevin Reading (not pictured). Scott R. Ward (right) and William Strickland (not pictured) were recognized for five years of service. Board Chair, Patricia “Trish” Rodriguez has served the board for 45 years. KSI is a not for profit agency, providing vocational training, employment, supported employment, and day habilitation services to individuals with disabilities throughout Kent and Sussex counties.

Whether it’s volunteering for local nonprofits helping others, assisting businesses as quality employees, or participating alongside others in activities for personal growth, people with disabilities bring incredible abilities to their communities. If your company or organization has opportunities to work, volunteer or learn, include people with disabilities and engage their abilities in meaningful ways.

Engage the abilities of people with disabilities.

Call 302-422-4014 today.

Like us on Facebook

www.facebook.com/KSIWorks

www.ksiinc.org

7

Business Report | March 2016

HEALTH Dr. Nedelcoviciu joins Bayhealth

Radu Alexandru Nedelcoviciu, MD, has joined Bayhealth General Surgery, 724 S. New St., Dover.

Dr. Nedelcoviciu completed a two-year fellowship in trauma and surgical critical care at the University of Miami, Jackson Nedelcoviciu Memorial Hospital – Ryder Trauma Center, the only Level I designated trauma center in South Florida and the nation’s only surgical training facility for the U.S. Army.

After earning his medical degree from Victor Babes University of Medicine and Pharmacy, Dr. Nedelcoviciu completed a residency in general surgery at Lankenau Medical Center in Wynnewood, Pa.

PHCN receives top rating

Peninsula Home Care at Nanticoke has received five out of five stars in the most recent patient survey results from the Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAPS).

HHCAPS developed a star rating system designed to measure the experiences of people receiving home health care from Medicare-certified home health agencies.

The quality initiative was launched nationally in 2002 for nursing homes and expanded in 2003 to the nation’s hospitals and home health care agencies. Consumers can view these measures on Home Health Compare at www.medicare.gov.

staff with additional assistance in the summer,” Hart said. “This allows students to test drive a career.”

For questions or more information, contact Volunteer Services at Bayhealth Kent General at 302-744-7153 or Bayhealth Milford Memorial at 302-430-5621. To apply, go to bayhealth.org/studentvolunteers.

Upcoming events at Beebe

Beebe Healthcare will present the following events in March at the Lewes Public Library.

Wednesday, March 16: Intuition for Health with Anna Tonya, 3-4:30 p.m. Learn how to enhance your intuition for wellness. For more information, visit www. eventbrite.com/e/intuition-for-health-tickets-20731011012.

Wednesday, March 23: Meaningful Conversations about Life with Beebe Healthcare Chaplain, Rev. Keith Goheen, 3-4 p.m. For more information or to register, call 302-645-9150.

Luzader named Fellow in AAIM Cheyenne Luzader, MS, integrative health coordinator at Beebe Healthcare, has been awarded Fellow status in the American Association of Integrative Medicine (AAIM). This is AAIM’s highest honor.

Luzader began

Luzader

the integrative health program at Beebe Healthcare in 1997, establishing the first such program in a Delaware hospital. As part of the program, Luzader educates inpatients, outpatients and staff about complementary and alternative therapies and helps patients with stress and pain management.

Luzader, who has a master of science degree in counseling, previously counseled patients in mental health, addictions, and hospice programs. She also has been an adjunct professor with Wilmington University for more than 30 years teaching anthropology, psychology and Native American studies.

Luzader is trained in several alternative and complementary therapies.

Tschoepe named manager

Abby Tschoepe, RRT, BS, manager of Beebe Healthcare’s Ornish Reversal Program and Cardiac Rehab, has been promoted to manager of Non-invasive Cardiology and Vascular Services.

Tschoepe will continue to manage the Ornish program and Cardiac Rehab, but will also oversee Beebe’s two vascular labs, Noninvasive Cardiology and Echocardiography.

Tschoepe joined Beebe last year and helped kick off the Ornish Reversal Program, which is now part of Cardiac Rehabilitation.

Tschoepe

Summer student volunteers

Bayhealth is accepting applications for the 2016 Summer Student Volunteer program. Each summer, students age 16 and over get the chance to volunteer at Bayhealth Milford Memorial, Bayhealth Kent General and the Smyrna Emergency Department.

Last year, 68 students participated in the program which takes place June through August.

The deadline to submit applications is March 28. Interviews will be scheduled for early May. Manager of Volunteer Services Carrie Hart said students get to do a little bit of everything while volunteering, including transporting patients, working in the pharmacy and more.

“We make this program available to the community to not only get students interested in the healthcare field, but to also provide 8

Business Report | March 2016

RIBBON CUTTING - The Chamber of Commerce for Greater Milford, Harrington Mayor Anthony Moyer, CCGM President Terri Favata and CCGM Secretary Alicia Hollis, along with friends and family, held a ribbon cutting and grand opening celebration recently for Delmarva Chiropractic & Wellness Center, located at 1000 Midway Drive, Ste. 11A, Harrington. For more information about the center which emphasizes the importance of empowering patients to take control of their own health and healing, visit www.delmarvawellness.com. Pictured is Dr. and Mrs. Jesse Riggin surrounded by friends, family and community supporters.

HEALTH Prior to joining Beebe Healthcare, Tschoepe served for 15 years as the director of Respiratory Care, Cardiology, Electromyography (EMG), Electroencephalogram (EEG), Vascular Lab, Sleep Disorders Clinic and Cardiac Cath Labs at Jeanes Hospital in Philadelphia.

Dr. Nguyen joins Nanticoke

Nanticoke Physician Network welcomes Maria Nguyen, MD, to its active medical staff. Dr. Nguyen has joined Dr. Yost at the Nanticoke Medical Center Bridgeville.

Dr. Nguyen received her honors bachelor of science in cell biology from the University of Western Ontario in Ontario, Canada and her Doctor of Medicine from St. Nguyen George’s University School of Medicine in True Blue, Grenada. She completed her residency in family medicine at Northeast Iowa Medical Education Foundation in Waterloo, Iowa.

Dr. Nguyen is board-certified in family medicine. Her professional memberships include the American Medical Association, the American Academy of Family Physicians, and the Society of Teachers of Family Medicine.

Williams is honorary commander

Dr. Megan Williams, director of Beebe Population Health, has been named the 2016 Honorary Commander of the Dover Air Force Base.

The Honorary Commanders Program partners the military leaders of Dover AFB with some of Delaware’s distinguished community and political leaders to encourage an exchange of ideas and experiences between key leaders of the surrounding communities and Dover AFB. Dr. Williams earned a BA in anthropology and BS in nursing from University of Delaware in 1999, completed her MSN with a concentration in community oriented primary care and Family Nurse Practitioner certification at University of Williams North Carolina-Chapel Hill in 2005 and finished her Doctorate in Nursing Practice at Thomas Jefferson

REHOBOTH WALK-IN CARE - Beebe Healthcare’s Walk-In Care at the Beebe Health Campus on Rt. 24 in Rehoboth Beach - the fourth Walk-In Care location serving southern Delaware - is now open. The new location offers daily, non-emergency and immediate care at an affordable price, from 8 a.m. to 8 p.m. Also housed in the same single-story building are: Beebe Physical Rehabilitation Services, which includes physical therapy, occupational therapy and speech therapy; Beebe Imaging, Beebe Lab Express, and the Beebe Outpatient Surgery Center. Additional Walk-In Care locations are located in Millville, Millsboro and Georgetown. For more information on the Rehoboth Walk-In, call 302-645-3010. Pictured from left: Joe Stokes, manager of Beebe Walk-ins and Wellness Centers; Elizabeth Gibbons, Patient Care tech; Alison Hudson, LPN; and Douglas Allen, DO, medical director of Beebe Walk-In Care.

MARCH 2016 CALENDAR

SCHEDULE YOURSELF FOR SUCCESS~ Call 302-856-1544 March 2- 1st Wednesday- Chamber Economic Development Council Meeting-12 Noon-1 PM; Georgetown Wesleyan Church-Georgetown. Special Presentation: Will R. Revels, Supervisor of Secondary Instruction, Indian River School District. Learn about the state’s Pathway to Prosperity initiative & how it impacts the training of our future workforce. Lunch is served. All are welcome!

March 2- 1st Wednesday- Chamber Board of Directors’ Meeting- 4 PM; NEW CHAMBER OFFICE- 827 East Market St. in Georgetown. Call 856-1544 for more information.

March 9- 2nd Wednesday- Chamber Breakfast Meeting- 7:45 AM-8:45 AM; DEL TECH-Student Services Center, Executive Dining Room; $9 per person. Special Presentation: TBA; RSVP by Tues. March 8th by calling 856-1544 or email karen@georgetowncoc.com. Stay afterwards for Del Tech’s 1 Million Cups presentation from 9-10am.

March 16- 3rd Wednesday- Chamber Mixer- 4:30-6:30 PM; Host: Del-One Federal Credit Union; 30 Georgetown Plaza, Georgetown). Great opportunity to do some networking, enjoy great refreshments and make some great connections! Call 302-856-1544 for more info.

March 23- 4th Wednesday- Chamber Luncheon; 12 noon-1 PM; CHEER Center in Georgetown- $10 per person. Special Presentation: TBD- RSVP by Tues. March 22nd by calling 302-856-1544 or emailing.

March 26- GEORGETOWN EASTER EGG HUNT!-11am-1pm; Nutter Marvel Museum in Georgetown; Egg hunts, photos with the Easter Bunny, games, food & more! Sponsorships available! Call 856-1544 for more info!

March 30- 5th Wednesday- 5th Wednesday Workshop- 11:30 am-1 pm; Chamber Office-827 East Market St., Georgetown; Lunch & Learn Workshop on how the modern press release can still be an effective way to raise the visibility & credibility of your business and help it grow. Presented by Hoy en Delaware and Hook PR Group and Sponsored by Comcast Spotlight. $15 per person. FREE to home-based Georgetown Chamber members. Call 302-856-1544 for more information and to RSVP.karen@georgetowncoc.com.

Call Us If You Want to Grow Your Business

302-856-1544

302-856-1577 Fax

827 East Market St., P.O. Box 1, Georgetown, DE 19947

info@georgetowncoc.com ~ www.georgetowncoc.com 9

Business Report | March 2016

HEALTH University in 2014. She holds ANCC certification in the Johns Hopkins Guided Care Nurse program and received certification in advanced population health from Thomas Jefferson University in 2012.

Nanticoke plans dinner/auction April 16 at Heritage Shores

Nanticoke Health Services will host their 30th annual dinner auction, “Evening of Elegance,” on Saturday, April 16, at Heritage Shores Club in Bridgeville.

The evening includes dinner, signature drinks and silent and live auctions filled with an array of items. Entertainment will be provided by The Funsters.

Proceeds will support the Nanticoke Cancer Care Center, a comprehensive cancer care program focused on meeting the needs of each person facing cancer.

Businesses and individuals can support the dinner auction through sponsorship and/or by donating items for the auction.

Sponsorship packages and more information is available by contacting the Nanticoke Health Services Foundation at 302-536-5393 or fioric@nanticoke.org.

Tickets are available for $100 per person.

Beebe Medical Foundation purchases new equipment after Ball Thanks to the Beebe Medical Foundation 2015 annual Beebe Ball fundraising event in November, Beebe Healthcare received more than $160,000 to purchase additional operating room X-ray equipment.

The OEC 9900 C-arm, made by General Electric, is a mobile imaging device that provides surgeons with high quality, lowdose images as their procedures are taking place. This means that the surgeons can monitor their progress throughout the procedure, which can result in faster recovery time for patients.

These modern C-arms are operated by Beebe’s experienced and registered radiologic technologists and used in a variety of surgeries, including cardiac, vascular, orthopaedic and urology.

Beebe Healthcare to host education series on the Ornish Reversal Program

Beebe Healthcare is pleased to announce its Quarterly Education Series. This free

WESTERN SUSSEX COUNTY JOB FAIR Sponsored by the Greater Seaford Chamber of Commerce

Tuesday, April 26, 2016 12:00 noon - 4:00 pm Seaford High School Gymnasium 399 N. Market Street, Seaford, DE

The Western Sussex Job Fair is open to potential job candidates!

Attention: Local Businesses

Are you currently looking for experienced employees, new hires or summer help? Here’s your chance to participate in a local job fair where we bring the candidates to you!

Tables: $25 Chamber Members/$35 Non-Members

Reserve your table today!

Visit www.seafordchamber.com/jobfair or call (302) 629-9690 Participation is limited so reserve your table by April 1st.

10

Business Report | March 2016

program will feature talks and discussions on the Ornish Reversal Program, which will give members of the public a better understanding of the program.

The Ornish Reversal Program is nationally recognized—through the results of more than 35 years of peer-reviewed, published research—for preventing, stopping, and even reversing the progression of heart disease.

Participants have reported that they no longer have chest pain, they have more energy, their cholesterol levels and blood pressure have lowered, and they have kept off weight lost while taking part in the program. They also have reported they have been able to reduce their medications.

The 37 years of scientific evidence conducted by Dean Ornish, M.D. and his colleagues in collaboration with the UC San Francisco and other leading academic institutions shows that changes in diet and lifestyle can make a powerful difference in your heart function and overall well-being.

On Thursday, March 18, Debra Dobies, MA, RD, LDN, Beebe Healthcare’s Ornish Reversal Program Registered Dietitian and Medical Nutrition Therapist, will discuss “Nutrition – Understanding Food Labels.”

Participants will enjoy a healthy cooking demonstration and discussion on preparing low-fat, whole foods, using plant-based recipes from the Ornish program. Foods will be prepared by Ornish Reversal Chef Miguel Cuevas. The program will last from 1:30 p.m. to 3 p.m. in the McCurry Conference Room at the Rehoboth Beach Health Campus. Please RSVP by calling (302) 645-3514.

Mark your calendars for these future events in the Quarterly Education Series: • May 20, 1:30 p.m. to 3 p.m., in the McCurry Conference Room: “Making Exercise Accessible.”

Learn how to get a good workout and improve your heart health at home with practically no equipment and very little space.

• September 23, 1:30 p.m. to 3 p.m., in the McCurry Conference Room: “Understand Mental Fitness.” Understand the heart healing power of connection.

• November 14, 1:30 p.m. to 3 p.m., in the McCurry Conference Room: “Stress Management: Enjoying the Holiday Season.” Learn how to tackle stress and stay happy, relaxed, and heart healthy during the holidays.

For more information on Beebe Healthcare’s Ornish Reversal Program, go to www.beebehealthcare.org/ornish or call (302) 645-3514.

Orthopaedist: Kids should explore variety of sports

Participation in youth sports has proven to be beneficial for young people. Kids who play sports learn about teamwork, conflict resolution and how to recover from loss.

However, the growing trend of “sports specialization” is putting young athletes at greater risk of injury.

“Young athletes who specialize in one sport are at a much higher risk of injury,” says Orthopaedic Sports Medicine Specialist Gabriel Lewullis, MD, with Bayhealth Orthopaedics. “The athletes are doing repetitive training of the same muscles, tendons and ligaments, which can lead to injury.”

Dr. Lewullis urges parents and coaches to let young athletes explore a variety of sports.

“Athletes who participate in multiple sports each year are not at the same risk of injury as those specializing in just one sport,” says Dr. Lewullis. “There is a lot of benefit to changing sports throughout the year.”

Dr. Lewullis says a gradual transition between sports is best, and hydration is crucial. It’s also important to start with noncontact drills before moving to contact drills and scrimmage play.

If young athletes are going to focus on just one sport all year, a short break is important to decrease the risk of injury.

“We have to let kids be kids and let them enjoy playing sports. Ultimately the kids should be deciding which sports they want to play,” says Dr. Lewullis.

Bayhealth Orthopaedics has offices in Dover, Smyrna, and Milford.

HEALTH

MASTER FOOD EDUCATOR TRAINING - University of Delaware Cooperative Extension is accepting applications for the 2016 Master Food Educator volunteer training which is designed for those interested in learning more about foods, nutrition and food safety to help others. Master Food Educators help to expand the nutrition and food safety educational efforts of UD Cooperative Extension by working in their communities and organizations. For more information, including an application, visit extension.udel.edu/fcs/master-food-educator-volunteer-program/ or call the Kent County Cooperative Extension office at 730-4000. Training will be held on Mondays and Wednesdays from 6:30-9:30 p.m. on March 7–April 13 at the Kent County Cooperative Extension Office in Dover.

Send us your news Send news and coming events to mmcclure@mspublications.com. The deadline is three weeks prior to desired publication date.

11

Business Report | March 2016

GUEST COLUMN

Marylanders who work out of state may be due refund

By Donald F. Insley Jr., P.A.

Do you live in Maryland and work in Delaware? Maryland has $200 million in tax refunds for 55,000 taxpayers.

Were you a Maryland resident in 2012, 2013 and/or 2014 who filed and paid income taxes to Delaware or another state? If so, you may be entitled to receive a tax refund.

Maryland’s personal income tax on state residents consists of a state income tax and a local income tax collected for and distributed to your county of residence.

Residents who paid income tax to another state were allowed a credit against the state income tax, but not against the local income tax. The Supreme Court recently determined in Wynne vs.

Comptroller of Maryland that this taxing scheme was unconstitutional. The legal reasoning is complex but bottom line: a

credit for income taxes paid to other states can be applied toward Maryland’s local income taxes.

Who is eligible? Any Maryland resident who has paid taxes on income earned in any other state, a local jurisdiction of any other state, or the District of Columbia may be eligible for a refund.

What is the impact of this decision?

Wynne vs. Comptroller of Maryland has no impact on Maryland residents who earned only wages or salaries in DC, Virginia, Pennsylvania or West Virginia.

These states have reciprocity arrangements with Maryland and don’t require these Marylanders to also file or pay income taxes to them.

What if I live in Maryland, but work in Delaware (or any jurisdiction other than DC, Virginia, Pennsylvania or West Virginia)? Taxpayers who live in Maryland and earn wages or salaries in Delaware (or any jurisdiction other

than the four specified above) must file income tax returns with both states. Any Maryland resident who worked in and paid taxes to another state, including Delaware, may be entitled to a refund for these tax years.

How do I find out if I’m entitled to a refund? Individual circumstances vary and taxpayers are encouraged to have a tax professional advise them regarding how this decision affects them. These refunds are not automatic, and taxpayers who believe they may be entitled to a refund are encouraged to file as soon as possible.

To determine if you are eligible for a refund, contact: Donald F. Insley, Jr., C.P.A. at 410-543-1384.

About the author Donald F. Insley Jr., P.A. is a certified public accountant. His office is located at 1323 Mt. Hermon Rd., Ste. 7A, Salisbury, Md.

CHAMBER LISTINGS Chamber Bethany-Fenwick Chamber of Commerce

Phone 539-2100

Key Contact Kristie Maravalli

Dues* $211

Members 800

Fax 539-9434

Delmar Chamber of Commerce

846-3336

Diane Johnson

$75

67

846-3336

Georgetown Chamber of Commerce

856-1544

Karen Duffield

$150

460

856-1577

Laurel Chamber of Commerce

875-9319

Don Dykes

$130

175

280-6365

Lewes Chamber of Commerce

645-8073

Betsy Reamer

$210

432

645-8412

Milford Chamber of Commerce

422-3344

Jo Schmeiser

$165

310

422-7503

Millsboro Chamber of Commerce

934-6777

Amy Simmons

$150

260

934-6065

Milton Chamber of Commerce

684-1101

Lisa Sumstine

$150

120

684-1101

Rehoboth-Dewey Chamber of Commerce

227-2233

Carol Everhart

$210

1,303

227-8351

Seaford Chamber of Commerce

629-9690

Lynn Brocato

$150

340

629-0281

Central Delaware Chamber of Commerce

734-7513

Judy Diogo

$260

1,000

678-0189

Delaware State Chamber of Commerce

655-7221

Chuck James

$315

2,000

654-0691

Delaware Small Business Chamber

482-2120

Bob Older

$285

215

Delmarva Black Chamber of Commerce

450-4501

Clay Hammond

* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members.

12

Business Report | March 2016

TOURISM

Local on the menu highlights area producers

By Lana O’Hollaren Southern Delaware Tourism

About the time the “farm to table” movement started to gain momentum throughout the country, Southern Delaware’s ample selection of eateries began to gain kudos and exposure throughout the mid-Atlantic.

At that time, Southern Delaware was already known for its miles of beaches and its casual atmosphere and was a mecca for world-weary travelers who wanted to escape the stress of everyday living. Now as those of us who live here know, our five star beaches are just the beginning. Southern Delaware has evolved into a foodie haven.

In 2008, Southern Delaware Tourism began to promote the region as a culinary destination, and trademarked the area as “The Culinary Coast™.” In order to reach potential visitors who enjoy culinary travel, Southern Delaware Tourism started to promote the adventure of discovering Southern Delaware’s restaurant scene. Here, travelers could find an array of exceptional restaurants with world-class chefs and an international selection of gourmet food experiences. In addition to discovering the

beers, wines and spirits being created in this region, visitors could attend cooking classes and visit our many farmer’s markets displaying locally grown produce, dairy, and baked goods, many of which were - and are - being used by local chefs.

To better connect Sussex County restaurants and producers, and to reinforce the farm to table movement already prevalent along the Culinary Coast™, Southern Delaware Tourism created the “Local on the Menu” initiative in 2012.

For the past three years, anywhere from 40-60 restaurants and producers (farmers, distillers, brewers etc.) have partnered through the program to foster direct marketing of the initiative.

The first step was to create a recognizable logo for restaurants to use, a logo that identified and highlighted participating restaurants as serving locally grown foods and as supporters of the local economy.

The next step was to market the “eat local” message to attract culinary travelers from the mid-Atlantic region of the United States.

Culinary travelers and local residents have benefited from the knowledge that they are not

having to travel “farther than their food” when dining at many Sussex County restaurants.

Local on the Menu is promoted on Southern Delaware Tourism’s website and also has its own website at LocalOnTheMenu.com.

On LOTM’s Facebook page, we share members’ Facebook posts including daily specials, information about seasonal produce, locally produced spirits, wines, and beers, and numerous “foodie” events throughout the year.

To become a program member, a restaurant must purchase food on a regular basis from at least one Sussex County farm or producer and must purchase a minimum of four food items produced locally in Southern Delaware.

For producers to gain membership, they must be willing and able to sell their products to restaurants.

The Local on the Menu program fosters communication and partnerships between producers and restaurants, resulting in long-lasting mutually beneficial relationships and boosting local economic development. For information or to join the Local on the Menu program, email Lana O’Hollaren, Southern Delaware Tourism’s marketing manager, at lanao@visitsoutherndelaware.com.

In its analysis, Standard and Poor’s pointed to Delaware’s “diverse economy,” “strong financial and budget management,” “consistently strong general fund reserves,” “moderate overall debt burden,” and “wellfunded pension system.”

Delaware has now earned the top rating from all agencies for the past 16 years, including through the recent economic recession and ongoing recovery.

“Delaware has maintained its triple-A ratings through some challenging economic cycles - in large measure due to our dis-

ciplined adherence to responsible fiscal practices and focus on economic development,” said Secretary of Finance Thomas J. Cook. “Even through the Great Recession, this administration has maintained the highest possible credit ratings through strong financial management and fiscal discipline, while improving our business climate. The confirmation of our rating will translate to the lowest cost of capital, permitting greater investment in the essential infrastructure that is essential to attracting new business and spurring job creation.”

Delaware earns universal triple-A credit rating Delaware has received a triple-A credit rating from all three major rating agencies the highest mark a government agency can achieve. Highlighting the state’s fiscally responsible approach, Moody’s Investors Service, Fitch Ratings, and Standard & Poor’s Rating Services have recognized the state’s strong fiscal practices and the strength of Delaware’s economy and labor market.

“These reports affirm our progress in strengthening Delaware’s economy, while budgeting responsibly,” said Governor Jack Markell. “Recognition of Delaware as one of the top rated states shows Delaware is wellpositioned for continued success. However, our work is never finished. We must continue efforts to prepare our workers with the skills they need to compete for jobs, foster a nurturing environment for businesses to start and expand in the state, and ensure our budget is sustainable for years to come.”

The reports take into account expected workforce reductions in the first quarter of 2016 due to the DuPont merger with Dow Chemical, but cite positive trends and continued growth in other employment areas – including business services, financial activities, education, health, leisure and hospitality.

H ave You B een D en ied SocialSecu rity or Veteran s’D isability B en efits?

W e C an H elp!

L aw O ffices ofK aren Y.V ick s,L L C 500 W .Loock erm an Street,Su ite #102

D O V E R 674-1100 Toll Free

888-598-8890

e-m ail:k vick s@ vick slaw .com 13

Business Report | March 2016

PERSONNEL FILE Delaware Hospice announces new hires

Delaware Hospice is pleased to announce the addition of the following individuals to its staff.

Therese Harkins Ganster, MSW, ACSW, of Selbyville as a Palliative Care Social Worker. Ganster received a Master’s of Public Management from Carnegie Mellon University and a Master’s of Social Work from West Virginia University. She has experience as a Director of Social Services, Continuum of Care and Pastoral Care and Western Pennsylvania Hospital Branch Director.

Whitney Layton, RN, BA, as Case Manager for Sussex County. Layton holds a Bachelor’s in Business Administration and Associates’ Degree in Nursing.

Consolata Opande, CNA, of Dover as a Certified Nursing Assistant. Opande received her degree from Polytech Adult Education, Delaware and holds a Bachelor of Arts from the University of Nairobi. She has six years of experience working as a caregiver.

Famalta K. Sumowalkt, CAN, of Newark as a Certified Nursing Assistant.

Since 1982, Delaware Hospice has provided the highest quality hospice and healthcare services, and serves as a trusted community partner in end-of-life education and support. Accredited by the Joint Commission, Delaware Hospice continues to be the largest and only licensed, nonprofit, community-based hospice serving Delaware. Now also providing care in Pennsylvania; southern Chester and Delaware counties.

For more information about Delaware Hospice’s programs and services, upcoming events, or employment opportunities, call 800-838-9800 or visit our website, www. delawarehospice.org.

First State promotes Gonzales

First State Manufacturing announces that John Gonzales has accepted the position of Executive Vice President and Chief Financial Officer. “Mr. Gonzales has Gonzales been with First State Manufacturing for ten years and he has been instrumental to our unprecedented growth over the past four years,” said President and CEO Dave Hitchens. “His skills, attention to detail and financial expertise have been invaluable as we strategically planned our foray into the mass transit seating arena.”

“We have gained from John’s extensive experience in the international banking industry and are truly blessed that he decided to settle in Milford,” Mr. Hitchens continued. “His demonstrable leadership in planning and process implementation has been a cornerstone of First State Manufacturing’s continued success in the marketplace.”

Growing from a one car garage in 1997, to a 76,000 square foot facility, First State Manufacturing is one of the most successful manufacturers of its scope and size in the nation. Providing quality upholstery and cut and sew services to municipalities, a broad array of commercial customers and the military, First State Manufacturing has earned its reputation for providing solutions that solve the challenges its customers face, while continuing to grow manufacturing jobs in Delaware.

To learn more about First State Manufacturing, go to www.FirstStateMfg. com, or contact 302 424 4520.

142 East Market Street, PO Box 751 Georgetown, DE 19947-0751

Attorneys at Law John A. Sergovic, Jr. Shannon Carmean Burton David J. Weidman

Leslie Case DiPietro Seth L. Thompson Elizabeth L. Souceck

Real Estate / Civil Litagation / Family Law / Wills & Estates / Probate / Guardianships Construction Litigation / Land Use Regulation / Zoning / Business Law & Formation Commercial & Residential / Landlord/Tenant

P 302-855-1260 | F 302-855-1270 | www.scdelaw.com 14

Business Report | March 2016

Becker Morgan Group announces promotions

Becker Morgan Group is pleased to announce the following promotions. Ann M. Camper, NCIDQ, Interior Designer in the Dover office was named Associate.

Camper joined Becker Morgan Camper Group 10 years ago after earning her Associate in Applied Science Degree in Architectural Engineering and Associate in Applied Science Degree in Interior Design from Delaware Technical Community Hutchison College.

Bryan L. Hutchison, Jr., AIA, LEED AP, Architect in the Dover office was named Associate.

He has been with the firm for 12 years and has a Bachelor of Architecture from Virginia Polytechnic and Jones State University.

Hutchison is an active member of the National Council of Architectural Registration Boards (NCARB).

Adam W. Jones, Prof. Land Surveyor, Land Surveyor in the Dover office was named Associate. Jones earned his Bachelor of Science in Physics with an engineering emphasis from Delaware State University.

He has been with the firm for 10 years and was named the Delaware Society of Surveyors 2013 Surveyor of the Year.

Becker Morgan Group provides Architecture & Engineering services with offices in Delaware, Maryland, and North Carolina. For more information, visit www. beckermorgan.com.

PERSONNEL FILE

CHEER director to retire

CHEER Executive Director Arlene Littleton has announced her retirement after more than 30 years in the top management position of Sussex County’s largest senior citizen service agency. Since 1985, Littleton has been recognized as a leader and innovator in the senior services field championing programs to support Sussex County’s mature population and their caregivers. Her efforts have earned her a reputation at the county, state and Littleton national levels.

During her tenure with CHEER, Littleton has developed and expanded services programs as the senior population has grown faster in Sussex County than anywhere in the state.

Bock CHEER’s Board

of Directors has announced that CHEER Deputy Director Kenneth Bock will be assuming the executive director position.

Bock has served as CHEER’s deputy director under Littleton for the past 10 years and has been involved with the CHEER organization for more than 30 years.

DCF welcomes new president/CEO

Stuart Comstock-Gay has begun his position as the new president and CEO of the Delaware Community Foundation (DCF).

Comstock-Gay joins the DCF after spending seven years as president and CEO of the Vermont Community Foundation.

Previously, he served as director of the Democracy Program at Demos, executive Comstock-Gay director of the National Voting Rights Institute in Boston, vice president and chief operating officer at the New Hampshire Charitable Foundation. He also spent 14 years with the American Civil Liberties Union in Maryland at the begin-

ning of his career, including 10 as executive director.

Comstock-Gay holds a bachelor’s in political science from Bucknell University and master’s in public administration from the Kennedy School of Government at Harvard University.

He and his wife, Lucy, have three adult daughters.

Hoffman joins GMB

Duane Hoffman has joined the Seaford office of George, Miles & Buhr, LLC (GMB) as a construction representative/RPR. Hoffman’s past work experience includes working as a water/ sewer plant operator and a superintendent, mostly dealing with the construction of water/ sewer plants.

He is currently working on street rehabilitation projects throughout the City of Lewes.

Luchansky joins Coldwell Banker

Coldwell Banker Resort Realty welcomes Ashley Luchansky to the firm’s Seaford branch.

Born in Pennsylvania and raised in Continued on page 19

15

Business Report | March 2016

REHOBOTH DEWEY YOUNG PROFESSIONALS- The Rehoboth Dewey Young Professional Groupwas formed in 2013 in an effort to bridge the gap between young new chamber members and existing chamber members. It has since grown into a service and networking group of its own. The group has an annual business forum every year and meets monthly, usually the third Thursday of the month. The group’s Mission Statement is: Bring together the talents and insights of emerging young professionals (YPs), ages 21-39, in a dynamic and diverse group of peers with a passion for making a difference, a willingness to learn, the desire to build important relationships, and the energy to get involved in the community. Below, is a photo with Senator Tom Carper, One from a meeting at Beebee foundation.

16

Business Report | March 2016

MSP MORNING STAR PUBLICATIONS

A part of your community for 20 Years. laurelstar.com seafordstar.com How can we serve you? mspublications.com | 302-629-9788

Millsboro

Greater Millsboro Chamber of Commerce Visitors Guide & Membership Directory

Supplement to the Seaford and Laurel Stars

17

Business Report | March 2016

Young Professionals Christophel oversees Bank of Delmarva in Delmar Kevin J. Christophel Title: Branch Manager/Loan Officer, AVP Business: The Bank of Delmarva, Delmar, Md. Key responsibilities: As a branch manager I oversee day-to-day operations of the branch. I also am responsible for building and maintaining customer relationships, which includes both deposits and loan accounts.

I work closely with executive management to ensure the best customer service.

Education: Bachelor of science, economics, University of Delaware Family: I was born and raised in Sussex County. I live in Laurel with my wife, Alison, newborn daughter, Kenley, and two

stepsons, Caleb and Colbie Boyce.

Interests & hobbies: I love spending time outdoors with my family and friends. I love the beach and taking my children fishing in the summer. I enjoy football, golf and ice hockey. Exercising also plays a very important part of my life.

Community involvement: I am active in the Greater Laurel Chamber of Commerce, serving as Vice President and the Greater Delmar Chamber of Commerce, serving as 1st Vice President. I am also active in the Laurel Community Foundation.

Personal & professional goals: Making an impact in my community, lending a helping hand to those in need, growing to be part of the executive management team at my organization and being personally better than the day before.

Kevin J. Christophel

Thinking of selling your business?

CALL

888-651-6680 for a free valuation or visit

www.AngleBizSell.com for more information.

31 Saulsbury Road, Suite 2, Dover, DE 19904 18

Business Report | March 2016

INSTRUCTORS PERFORM - Two Sussex County dance instructors from First State Dance Academy in Milford - Michele Xiques and Maria Fry (pictured) - performed in the 7th Annual Dancing with the Delaware Stars event at the Dover Downs Hotel recently. Similar to the hit television show, Dancing with the Stars, local celebrities are partnered with dance professionals to perform a judged dance routine. The event raised money for the Greater Dover Boys and Girls Club and Mom’s House.

Millennials in the workplace

help them keep up with their business associates and with the latest trends and information in the industry. Do not be surprised when one of the younger members of your team presents an idea that could improve your business; chances are that he or she found it online faster than you could have.

One other thing about Millennials: just like everyone else, they like to be rewarded for excellent performance, but many prefer to receive when the task is completed successfully rather than as an annual pay increase, and some would prefer a few extra days of vacation instead of a cash bonus. Listen to your employees, and think about adding some flexibility to your compensation and rewards systems.

Strong young professionals represent the future of your business. Challenge them, support them and recognize their accomplishments.

About the author Doug Phillips is president and managing director of Horty & Horty P.A., a public accounting firm with offices in Dover and Wilmington.

New year. goals.

E SNew T. 1 8 9 6 New plans.

Best Bank.

Continued from page 15

What does 2016 have in store for you?

Whatever this year brings, The Bank of Delmarva is your bank for it all.

2015

Delaware, Luchansky graduated from Woodbridge Senior High in 2013.

She went on to study radiology at Delaware Technical Community College, but then decided to pursue a career in real estate.

In addition to being an agent for Coldwell Banker Resort Realty, she also works for Fulton Bank in Laurel Luchansky as a bank teller.

K OF DE

ARVA LM

Make no mistake about it, the Millennials are having a profound impact on the 21st century workplace, and those of us who hold leadership positions in our organizations must employ some of the flexibility and balance that Millennials crave, if we want our businesses to continue to thrive.

Gone are the days of everyone working 8 to 5, believing that keeping your nose to the grindstone and performing duties “by the book� was the best way to get ahead. We no longer live in a world where our growth comes almost exclusively from personal experience.

Meaningful collaboration and purposeful use of social media, skills highly valued by our younger workers, are becoming increasingly important to the success of our businesses.

Most Millennials seek to integrate their professional and personal lives, creating schedules that deliver workplace productivity while carving out necessary hours for family and social obligations. The rest of us are coming to realize that this is a pretty good idea.

The attitudes of this new generation of workers can have a positive impact on business in many ways. It is our responsibility as leaders to channel their values in a manner that promotes achieving the goals and objectives of our organization.

We have found, for example, that Millennials want new challenges, that they tire of repeating the same task. So we have made the effort to add new tasks and responsibilities to their portfolios, while emphasizing that repetition of skills already learned is the surest route to achieving mastery.

Our newer employees also place a high value on feedback to help advance their careers. While we continue the policy of the annual performance review, our supervisors

now meet with members of their team at least twice a year. These interim reviews, in a less formal setting, show employees that we care about their personal development.

In the same vein, we have also created a mentoring program, in which our senior managers take one or more of our newer employees under their wings. I will admit to having been skeptical when we launched the program, which is entirely voluntary, but almost every one of our newer employees has chosen a mentor. The program is informal; no one writes up any reports of meetings. Typically, the mentor and mentee will meet once a month, often over coffee or lunch, to discuss their work, their career goals and strategies for advancement or learning how to work more effectively.

Our generation has learned the importance of networking, building contacts outside the office that can lead to opportunities for community service and professional growth while incidentally advancing the good name of our business. Younger professionals can show us a thing or two about another form of networking, as their skills with online social media

THE BAN

By Doug Phillips, CPA

No appointment is needed

to meet face-to-face with one of our personal banking specialists.

Scott Rukowicz BUSINESS DEVELOPMENT OFFICER

19

Business Report | March 2016

Kevin Thomas is VP at Lyons Companies

Kevin Thomas

Title: Vice President, Client Services and Operations Business: Lyons Companies, Wilmington and Rehoboth Beach, Del., and Bethesda, Md. Key responsibilities: I am responsible for putting the processes in place to address the risk management needs of our clients and meet, and hopefully exceed, customer service expectations. With a direct line to our President and CEO, David Lyons Sr., I have the ability to expedite the process of implementing innovative ways to improve on our ability to deliver to our clients, allowing us to move quickly to address industry issues. I am working with David’s sons, Dave Jr. and Tim, to develop their operational abilities as they move toward assuming leadership roles in the company. My most important responsibility is to ensure that our client services team has all the necessary tools and is prepared to deliver exceptional customer service.

Achievements: 2015 Delaware KIDS Fund

20

Business Report | March 2016

Ambassador of the Year, 2012 Goldey-Beacom College Debater of the Year Education: Bachelor of Science in business administration with a concentration in legal studies, Goldey-Beacom College; two Master of Business Administration degrees from Goldey-Beacom - one with a concentration in marketing management, the other in human resource management; Associate of Risk Management designation Family: I live in Newark with my wife, Heather, and our two Cairn Terriers, Guinness and Sheldon.

Interests & hobbies: I enjoy listening to music and collecting records. I enjoy reading, specifically non-fiction books and comic books and graphic novels. I am interested in cooking with locally sourced ingredients, and am passionate about supporting local farms. I also love to spend time in nature and hike throughout the state parks in Delaware and the surrounding area.

Community involvement: Newark

Kevin Thomas Morning Rotary and Delaware KIDS Fund Personal & professional goals: I hope to eventually delve into teaching, leaning on my experiences to enhance the knowledge of young professionals so they can learn from my challenges and successes. I also look forward to being a part of the growth and development of Dave and Tim Lyons, helping to shape the next generation of Lyons Companies.

Zeke Wing head At Angle Business Services ... graphics guy at Johnny Rowley brokers businesses Impact Graphix Johnny Rowley Ezekiel ‘Zeke’ Wing Title: Ezekiel “Zeke” Wing, CGG (chief graphics guy) Business: Impact Graphix & Signs LLC, Bridgeville Key responsibilities: Taking care of the day-to-day operations including graphic design, installation and customer service Education: Associate degree, Delaware Technical and Community College Family: My wife Krista and I are looking forward to welcoming our first child in May. Interests & hobbies: I enjoy snowboarding, golfing, healthy eating, gardening and traveling with my wife.

Community involvement: Member of the Sussex Technical High School Art Department Advisory Board and Greater Georgetown Chamber of Commerce Personal & professional goals: Professionally, to continue building a business that is known for quality work and customer satisfaction. I would also like to continue training and expanding my graphic and business skills so I am able to offer the best service for my customers. Personally, I want to be able to raise a happy, healthy child with my wife.

Title: Vice President, Business Broker Business: Angle Business Services, 31 Saulsbury Rd., Dover Key responsibilities: Find business owners looking to sell and buyers in their industry.

Education: West Virginia University, licensed Delaware commercial real estate agent Family: Jeter, a yellow lab Interests & hobbies: Powerlifting Personal & professional goals: Open additional locations of Angle Business Services and sell $10 million a year in real estate.

Risk Control

Captives

Johnny Rowley

Workers Compensation

lyonsinsurance.com Wilmington 302.658.5508

Rehoboth 302.227.7100

Ezekiel ‘Zeke’ Wing 21

Business Report | March 2016

With John Augustus as Vice President ...

Good things are possible with CNB John W. Augustus III Title: Vice President and Commercial Banking Officer Business: CNB, Delaware Region Key responsibilities: Growing the CNB’s presence in the Delaware market with a focus on commercial real estate and construction lending Education: Bachelor of Arts from the University of Delaware, East Carolina Commercial Lending School Family: I reside in Smyrna with my wife Amber and two children, Ava, 8, and Jack, 5.

Interests & hobbies: Boating, golf, traveling, home improvement projects and spending as much time as possible with family and friends Community involvement: Treasurer of the Dover Downtown Rotary Club, past

chair of the endowment committee at Asbury United Methodist Church, member of the Central Delaware Chamber of Commerce, member of the Home Builder’s Association of DE Personal & professional goals: My primary goal, both personal and professional, is to enjoy every moment and interaction whether big or small. Through these interactions I try to leave others feeling valued with a greater sense of empowerment.

Personally, I feel a keen sense of responsibility to others who rely on my commitments. I am careful to make only the commitments/promises that I can fulfill.

Professionally, I am focused on working with the CNB team and our Shore Bancshares community of companies to grow the bank into a prominent member of the Delaware community, one relationship at a time.

John W. Augustus III

Sussex Academy in documentary Sussex Academy students, parents, teachers, administrators and board members were filmed recently for inclusion in a charter school documentary being created to celebrate the 25-year anniversary of charter schools.

Choice Media TV, in partnership with the National Alliance for Public Charter Schools, is creating the documentary which will be shown at the NAPCS conference in June.

In addition to conducting interviews, the film crew also filmed the Sussex Academy middle school lottery, the Executive Board meeting and the middle school wing groundbreaking ceremony.

Sussex Academy is a public, charter, tuition-free school centrally located in Georgetown. It offers an accelerated academic program for students in grades six through 12.

Sussex Academy has been recognized by the State of Delaware as a “Superior” school each year it has been rated.

22

Business Report | March 2016

Agent of Coldwell Banker Resort Realty

Nitan Soni works hard for community Nitan Soni

Title: Realtor Business: Coldwell Banker Resort Realty, Rehoboth Beach Key responsibilities: To be a trusted real estate professional who is well informed, competent and treats clients with honesty and integrity. My understanding of the purchasing process and the trends within the local market allow successful outcomes for my clients. My objective is to deliver a personal level of service and demonstrate the advantage that comes from a business philosophy grounded in people rather than transactions.

Achievements: I have had many personal and professional highlights but the greatest is starting a life in a country where I knew no one. I came to America from England with an empty contact book and, with the help of others, I have managed to establish a family, American citizenship and now my own business. Since arriving in 2000, I have been presented with many great opportunities and met many great people. I believe this is a reflection of the value I place on working hard and building positive relationships.

Education: I earned my IT degree from Middlesex University in London, a Masters in education from Wesley College, and a Masters in Business Administration from Delaware State University.

Family: My wife Amy and I have two daughters Kaitlyn, 13, and Ella, 6.

Interests & hobbies: Growing up in England I was born with a passion for soccer and I have embraced that throughout my life as a player and as a coach.

Community involvement: I believe in order to succeed you have to have a community of people to support and encourage you. I have applied this principle to many of the projects I have been involved with over the years and it is why I devote so much of my time and energy to giving back. I am involved with several community-based organizations includ-

ing Lewes-Rehoboth Rotary, Shields Elemtary School PTO and Henlopen Soccer Club.

Personal & professional goals: As a local business owner, my personal and professional goals are the same. I want to benefit my community by offering a service to every member, which promotes positive relationships and successful outcomes.

GOOD PEOPLE MAKE GOOD THINGS POSSIBLE.

A successful team doesn’t arise by chance. To capitalize on individual skills and abilities, it requires dedication, integrity and collaboration.

To achieve your mission in investing, insurance or banking, choose an experienced team of professionals who are committed to making your financial mission possible.

MISSION:

IMPOSSIBLE

shorebancshares.com

Nitan Soni 23

Business Report | March 2016

Career Services prepares students for work No matter where a student is in his or her career path, Delaware Technical Community College’s Career Services Center is equipped to help them succeed.

Anette Aguillon, 21, is a general business student and dreams of owning her own business while being able to travel around the world. Damssaul Dufrene, 25, is an architectural engineering technology major who wants to own an architectural firm. And Amy Reinke, 40, is an accounting major with plans to become a forensic accountant. All three are among the 1,500 students that have received some kind of help at the Owens Campus Career Services Center.

Located in the Student Services Center, Career Services is a free resource for all current students regardless of major, as well as all alumni, regardless of how long ago they graduated from Delaware Tech. Career Services offers general career guidance and monthly workshops, while working with local employers to place students in internships and other work-based learning experiences that fit their career goals and could help them land a job either before or after graduation.

“We offer a variety of resources to meet a student where they are at currently and take them where they want to be,” said Jennifer Blackwell, Career Services counselor. “I would hope a student knows we are here to help them achieve their goals.”

From resume building and writing, to job searching, to professional workshops like how to dress for an interview or how to use social media to find a job, Career Services has a workshop that can help any student. Topics are created by a college-wide committee that looks at industry needs and suggestions from departments on campus.

Currently, Career Services workshops are integrated within the curriculum of all business related majors, and are doing trial runs within the paralegal, engineering, and computer information systems programs. In the fall, the food safety program will also be involved in a trial run to see if the workshops can benefit students in that major. Career Services is also part of a Learning Community class that works with students in human services.

“I thought that my resume wasn’t good enough but I didn’t realize how much time I should take to sit down and work on it,” Aguillon said. “And there were a lot of other things that I never would’ve thought of. Like with social media, I never thought about marketing myself on there professionally.”

The Owens Campus Career Services Center 24

Business Report | March 2016

Damssaul Dufrene, an architecture engineering technology major, meets with Jennifer Blackwell, Career Services counselor, at the Owens Campus Career Services Center to improve his resume for job applications.

Anette Aguillon, a general business major, reviews her portfolio of academic accomplishments with Jennifer Blackwell, Career Services counselor.

is always looking to create more partnerships with prospective employers. Currently there is a need for more job shadowing opportunities, which would allow a student the chance to see what the average day of their preferred career would be like.

“We wouldn’t be able to be successful

without our community, internal college, and partnership institutions to create the opportunity to be the link for students to their future career,” Blackwell said.

For more information about Career Services, visit www.dtcc.edu/student-resources/career-services.

70% of our students

GRADUATE

DEBT FREE See what’s different at dtcc.edu.

A degree different 25

Business Report | March 2016

BUSINESS LICENSES CAMDEN

Invisible Visions; 323 Cambridge Rd., Camden; professional and/or personal services DELMAR Natalie’s Royal Academy; 10338 Fieldview Dr., Delmar; professional and/ or personal services/unclassified O’Neill, Caithlin Leigh; 34896 Sussex Hwy., Delmar; personal services-beautician Quick Ease Pain Relief; 36195 Brittingham Rd., Delmar; wholesaler-any products DOVER 5 Star Properties of DE LLC; 1198 S. Governors Ave., Dover; professional and/ or personal services Armes, Paul, Private Guitar Instruction; 108 Lake Front Dr., Dover; personal services-music school Battle Blasters; 47 Avon Ct., Dover; professional and/or personal services Bolger, Donna T., Life Choice; 240 Norwich Way, Dover; professional and/or personal services Branto Inc.; 160 Greentree Dr., Dover; reconciliation purpose code C&N Services LLC; 126 Thornhill Ct., Dover; contractor-residential Cuellar Navas, Jose Franklin, JFC Used Tires and Auto Repair; 5734 Forrest Ave., Dover; personal service-motor vehicle service D&D Liquors; 1107 S. Dupont Hwy., Dover; tobacco products retailer/retaileralcoholic beverages Deliverme; 600 W. Division St., Dover; professional and/or personal services El Patron Management Company; 859 N. Dupont Hwy., Dover; profession and/ or personal services El-Amin, John, Grasshopper Books; 220 N. Bradford St., Dover; retailer-various products Epting, Jeffery, Royalee Insane Entertainment; 400 N. Dupont Hwy., Apt. D35, Dover; professional and/or personal services-unclassified Famakinwa, Kunle, Dover Deal Droppers, Smyrna Deal Droppers; 7 Lynnbroom Ln., Ste. 201, Dover; profes26

Business Report | March 2016

sional and/or personal services Fancy Nails & Spa Inc.; 1014 Lafferty Ln., Dover; personal services-manicurist Ferguson, Charles E III, Recycled Tire Door Mats; 756 Main St., Little Creek, Dover; retailer-various products First State Orthopedics PA; 642 S. Queen St., Ste. 101, Dover; professional services-medical office Gata Entertprises, Inc., Countrie Eatery; 950 N. State St., Dover; retailerrestaurant Guy Freeman Trucking; 1352 College Rd., Dover; drayperson/mover Hunsucker, Eileen P., E&K; 102 Lake Front Dr., Dover; professional and/or personal services I’Elly Company; 49 W. Inner Circle, Dover; retailer-various products John & Sons Company Inc.; 1144 S. Bay Rd., Unit 6, Dover; retailer-food (except restaurant) Kinlock, Nicole S., Blackpearl Design Studio; 56 Greenway Sq., Apt. L21, Dover; professional and/or personal services KOS Fast Distribution Corp; 47 S. West St., Dover; retailer-various products Leander Lakes LLC; Leander Lakes Apartments; 100 Isabelle Isle, Dover; commercial lessor McNair Properties; 1280 N. Farmview Dr., Dover; lessor of tangible personal property/lessee of tangible property Mover & Junk Remover; 73 Greentree Dr., #324, Dover; drayperson/mover OQir Imaging LLC; 348 Paradee Dr., Dover; photographer Pazel’s Auction LLC; 51 Webbs Ln., Apt. BB8, Dover; auctioneer-resident Phoenixx Contracting Inc.; 131 William Chandler St., Dover; contractorresidential Thatcher, Ariana, EightPalms; 1029 Sourwood St., Dover; retailer-various products Thugrats Creationz, TRCAC; 4562B New Jersey Dr., Dover; retailer-dry goods & apparel Wojo Home Cleaning; 93 Quail Hollow Dr., Dover; professional and/or personal services GEORGETOWN Davis, Edward C. Jr.; 18252 County Seat Hwy., Georgetown; contractor-

residential Escalante Construction Inc.; 12 Waples Dr., Georgetown; contractor-residential Johnson, William I, Bill Johnson Contracting; 29028 Black Pepper Ln., Georgetown; residential contractor-developer Jones, Nancy S.; 242 S. Front St., Georgetown; taxicab/bus operator MDR Construction LLC; 822 E. Market St., Georgetown; contractorresidential Music of the Heart, Piano Lessons

by Victoria; 26433 Secluded Ln., Georgetown; personal services-music school Ogosolutions LLC, First General Sussex County; 826 E. Market St., Georgetown; contractor-residential Parket, Kinsley E., KEP Enterprises; 25931 Blizzard Blvd., Georgetown; professional and/or personal enterprises Shamial LLC, Georgetown Shell; 22079 Dupont Blvd., Georgetown; retailer-grocery supermarket/tobacco products retailer GREENWOOD Amusement Specialities LLC; 10329 Woodyard Rd., Greenwood; personal services-general repairperson Bundick, Bryant C., Gifted Fitness; 13747 Wolf Rd., Greenwood; professional and/or personal services Martinez, Hernandez Miguel, Hernandez Painting LLC; 14785 Adams Rd., Greenwood; contractor-residential HARRINGTON AKL LLC; 260 Doctor Smith Rd., Harrington; contractor-residential Clark Street Mini Storage; 22 Clark St., Harrington; commercial lessor Fulmore, Bonita; 41 Clarks Corner, Harrington; direct care worker MK Flooring LLC; 431 Sugar Stick Rd., Harrington; contractor-residential Tatman Enterprises LLC; 2668 Jackson Ditch Rd., Harrington; commercial lessor LAUREL First Financial Bank; 10250 - 2 Stone Creek Dr., Laurel; finance or small loan agency J&R Patel LLC; 108 & 110 West St.,

Corner West & Townsend St., Laurel; commercial lessor J&K Heating and Air; 33144 Old Hickory Rd., Laurel; contractor-residential RJ Baker Distillery; 34171 Rider Rd., Laurel; wholesaler-alcoholic beverages Trader, Eric D., Dan Trader Photography; 513 E. Fourth St., Laurel; photographer LEWES Applied Cloud Technologies; 34009 Spencer Ln., Lewes; professional services-engineer Beacon Electric LLC; 22374 Bay Ct., Lewes; contractor-residential Cabldawg LLC; 33072 Marina Ct., E, Lewes; personal services-general repairperson Dolgencorp LLC, Dollar General Store #16797; 20750 John J. WIlliams Hwy., Lewes; tobacco products retailer/ retailer-various products Modern Day Addiction, MDA; 20247 Spruce Ave., Lewes; personal servicesentertainment agent PayDelawareTax LLC; 16557 Coastal Hwy., Lewes; professional and/ or personal services Saikoron LLC; 16192 Coastal Hwy., Lewes; retailer-various products Seaside Ceramics LLC; 23398 Dogwood Ct., Lewes; retailer-various products Smith, David F., Affordable Signs & More; 30021 W. Barrier Reef Blvd., Lewes; contractor-residential MILFORD Abbott, James III, Tri-State Archery; 7630 Stephanie Ct., Milford; retailer-dry goods & apparel Dodge Realty LLC; 6530 Decou Dr., Milford; professional services-real estate broker Dolce Bakery and Coffee LLC; 36 N. Walnut St., Milford; retailer-food (except restaurant) Uncle Sam’s Market LLLC; 13 Causey AVe., Milford; retail E911 prepaid wireless services/tobacco products retailer/retailer-petroleum products YDR Equip Inc., Roberts Construction Co.; 686 N. Dupont Blvd.,

Milford; contractor-residential MILLSBORO Boyer, Marcia C., Romance Keeper; 26976 Bethesda Rd., Millsboro; retailerdry goods & apparel Druschel, Stephanie L., This & That; 35378 Main St., Millsboro; retailervarious products Gumboro Service Center & Family; 36944 Millsboro Hwy., Millsboro; personal service-motor vehicle service JPC Industries LLC; 29453 Glenwood Dr., Millsboro; contractorresidential LN Creative Design, Creativeham; 31346 Riverwood Rd., Millsboro; advertising agency Rowe, Russell E. Jr., Angel’s Custom Painting; 32473 E. Penn Ct., Millsboro; contractor-residential Sturgill, RC, M&R Clover Ln., Millsboro; contractor-residential TB and Sons Construction; 157 Bobbys Branch Rd., Millsboro; contractor-residential The Beachy Bean; 98 Rudder Rd., Unit 3, Millsboro; retailer-restaurant Wootten, Bonnie J., A Extra Hand; 35442 Joann Dr., #9004, Millsboro; personal services-general repairperson SEAFORD American Poultry, JD Distributors; 71 Hitch Pond Cir., Seaford; wholesalerfood (except processor) Beach Bounce LLC; 620 W. Stein Hwy., Seaford; professional and/or personal services-unclassified China Wok Cuisine Inc., China Wok; 9577 Bridgeville Ct., Unit 3, Seaford;

retailer-restaurant Evans, Nick; 209 Harrington St., Seaford; professional and/or personal services Foskey, Thomas C., TCF Consulting; 9377 Middleford Rd. Seaford; professional and/or personal services-unclassified Mitchell’s Magic Touch; 1 Marathon Dr., Seaford; personal services-car wash Money Enterprises, I.Money Limos; 9325 Middleford Rd., Seaford; taxicab/ bus operator Morries, Walter L., Uber Partner; 24016 Snug Harbor Dr., Seaford; taxicab/bus operator Sai Jesus Financial Service Inc., Cash Plus #245; 22978 Sussex Hwy., Seaford; finance or small loan agency Shore Maintenance, General Contractor; 8586 Lynk Ln., Seaford; contractor-residential SMYRNA Aquantuo, Akwantuo; 21 Montclair Dr., Smyrna; drayperson/mover Blueqube Technologies; 665 S. Carter Rd., Unit 2, Smyrna; professional and/or personal services CD&H Transport LLC; 14 Southhall Ct., Smyrna; drayperson/mover Conley, Timothy E., Delaware Remodeling Co.; 334 W. Commerce St., Smyrna; contractor-residential Marker, Francis, L&P Window Cleaning LLC Window Cleaning LLC; 112 E. Cook Ave., Smyrna; professional and/or personal services Russum, Kyle T., DE Home Defense Training; 107 Summer Dr., Smyrna; professional and/or personal services

Mon.-Sat. 9 am - 9 pm • Sunday 10 am - 6 pm

Long Neck, DE Middletown Crossing Rehoboth, DE Milford, DE

302-945-2113 302-376-1616 302-226-2300 302-424-8373

Smyrna, DE 302-653-1515 Seaford, DE 302-628-1001 Or Any of Our 27 Locations! www.concordpetfoods.com 27

Business Report | March 2016

Yes, write like you talk!

Four tips that make a huge difference in your marketing results

By Patricia Rivera When it comes to your marketing content, you can never go wrong coming off as approachable and friendly.

You’ll find this approach goes a long way toward developing and maintaining a meaningful and lasting connection. After all, written words come without facial expressions and body language. You need to make sure your tone and words carry feeling. Here are four easy tips to get you started.

1. Check your ego at the door.

Chances are, the former will take care of itself when you pay more attention to the latter. All the time and effort put into creating a solid blueprint won’t mean a thing if you have the wrong subject in mind- in other words, check your ego at the door!

Take a test to determine if your organization is using an egocentric approach.

The test can be telling, and it will help you ascertain how well your marketing and sales approach is working- or, in many cases, not working.

Simply examine your website text or a marketing message to see how many times you see the words “I,” “we,” “us,” or “our.”

Then count the number of times you see the words “you,” or “your.” If the former is a higher number, you have a copywriting problem.

2. Focus on their problems and needs.

Focusing on you is also a common pitfall. Don’t tell readers how great you are.

Instead of tooting your own horn, analyze what your customers want. They don’t care about your problems or the state of your

organization; they just want you to focus on them and their needs.

Your marketing is meant to be the beginning of a relationship that makes it easier to promote your cause or services. To do that effectively, you need to work at understanding your target audience.

3. Think of how you would talk with your reader in your office or at an event.

Your attitude would — no doubt — be congenial, warm and friendly. Your facial expressions would match your words, or you would hope so. So apply a bit of psychology to examine yourself — your mindset — and also think how your reader would like to be addressed. Then write with that attitude in the forefront of your mind.

Write for your reader, not for yourself.The difference might be something like this: Nonconversational: As president of XXXX, I am proud to report that we have succeeded in meeting our goals for 2016. We couldn’t have done it without our supporters and I extend my gratitude to all of you. (Is this something you would say in person? No, it’s impersonal, pretentious, and too formal).

Conversational: I am excited to share with you that we reached our goals for 2016. It was you — you and all of our wonderful supporters — that made that possible. I can’t thank you enough.

Here you sound like a real person that your reader can warm up to and befriend. You “share” rather than “report.” You use the emotional word “thrilled.” Your expression of gratitude is humble and personable; and you joyously recognize the “wonderful” supporters of your organization.

Can you see that the second paragraph is more inviting? Your reader would feel more

comfortable contacting you, using your first name and asking you a question, or sharing some information.

Your choice of words when communicating to a client or patron delivers a subliminal message, whether it’s stuffy and unfriendly or genuRivera ine and warm. But they make a lasting impression on your reader.

4. Tell good stories that use strong techniques and elements.

People can block out sales pitches . . .but everybody loves a great story. Greg Ciotti, of the online marketing group Copybloggers, noted that research has shown that using the following elements yields results: 1. Detailed imagery: Imagery paints the picture for story.

2. Suspense: How do you get people to finish a story? Leave them begging to know the end in the very beginning.

3. Metaphors and irony: Many good stories include these elements so that readers will have “Aha!” moments, allowing them to truly grasp the author’s message.

4. Modelling: If you’re looking to have someone change a behavior (or take a desired action), you can “model” the action via a story.

Patricia V. Rivera, owner of Hook PR Group, is a marketing consultant for purpose-driven organizations. Learn more at www.hookpr.com.

SCFCU rewards members with Patronage Dividend

Sussex County Federal Credit Union (SCFCU) rewarded their loyal memberowners with a Patronage Dividend. SCFCU Members who utilized multiple services such as checking, loans, and investments recently found an extra $100 in their checking account as a “THANK YOU” for their loyalty.

Sussex County FCU’s CEO, Pamela Fleuette, explains, “A credit union is cooperatively owned by its members; each of these member-owners is a shareholder.

After paying all operational costs, SCFCU reinvests in its member-owners by offering additional products and services; expanding locations and/or hours; and now through 28

Business Report | March 2016

returning a Patronage Dividend. This is just one of the many ways that our credit union stands out from other financial institutions.

The more member-owners who utilize our full menu of services, the more value and benefits we can return to the membership; that’s the cooperative spirit in action.”

Tenacity, financial soundness and prosperity are words that can explain the business operations at Sussex County Federal Credit Union, as reflected in their five- star superior rating from BAUERFINANCIAL, INC., a leading independent credit union and bank rating firm.

For 30 years, BAUERFINANCIAL, INC has served as an unbiased bank rating ser-

vice that reports on the financial condition of the banking industry, providing consumers with data to assist in making informed decisions.

The five-star rating is the highest offered and reflects Sussex County FCU’s commitment to operating a financially safe and sound financial institution.

Sussex County Federal Credit Union has existed as a not-for-profit, memberowned financial co-operative for more than 57 years, serving those who live, work, worship, attend school and/or volunteer in Sussex County or the City of Milford.

Visit www.sussexcfcu.com to begin experiencing the credit union difference.

Vol. 19 No. 6 PRESIDENT

Bryant Richardson

TEAM MAKES DONATION - Nanticoke Memorial Hospital’s Case Management Team (pictured) hosted a Paint Nite recently to raise funds for the hospital’s Indigent Fund. On Jan. 21, the team presented a check for $1,027.55 to Steve Rose, president/CEO, of Nanticoke Health Services. The Indigent Fund was established over 20 years ago to help patients who can not afford their prescription medications after discharge from the hospital. Nanticoke’s Case Management team, which consists of registered nurse case managers, social work case managers, a community health outreach coordinator, prescription assistance coordinator and a support team, assists both insured and uninsured patients throughout the healthcare system. Case Management will host another Paint Nite fundraiser at Nanticoke Memorial Hospital at 7 p.m. on Wednesday, March 16. For more information and to sign up, visit www.nanticoke.org/paint-nite.

TREASURER

Carol Wright Richardson PUBLISHER

Mike McClure

COMPOSITION

Rachel Farris Elaine Schneider Tina Reaser Karen Cherrix Cassie Kraemer

VP OF MARKETING

Chris Redman SALES

Rick Cullen Greg English Mark Waterhouse C O N TA C T

Morning Star Publications 302-629-9788 951 Norman Eskridge Hwy. Seaford, DE 19973

STAFF PERSON OF THE QUARTER - Kent-Sussex Industries, Inc. (KSI) has recognized Dan Guidice of Dover, as Outstanding Staff Person of the Quarter. Guidice joined the KSI staff in 2013.

He has a calming effect on individuals when changes in schedules or staff can be unsettling and makes adjustments specific to the needs of each individual. As Staff Person of the Quarter, Guidice becomes eligible to be selected as Staff Person of the Year. Pictured, KSI CEO, B. Craig Crouch, congratulates Guidice, left.

DREAM HOMES & FIXER UPPERS Home owners plan to spend $5000 on home repairs and replacements annually.

Make sure our readers know what you can do for them.

msbusinessreport.com

businessreport@mspublications.com sales@mspublications.com

APRIL

Focusing on the ambition and innovation that make Delaware businesses uniqu

feature

Along with a half page ad, we will include a 500 word arcticle about your business. With a third page ad, there will be a 250 word article. All articles will be written by our staff writer.

PLEASE RECYCLE

Email credman@mspublications.com or call 302.262.9137 29

Business Report | March 2016

BUSINESS DIRECTORY ACCOUNTING Horty & Horty, P.A. Doug Phillips, CPA, Cr.FA 302-730-4560 cpainfo@horty.com 3702 N. DuPont Hwy. Dover, DE 19901 ADVERTISING Morning Star Business Report Mike McClure 302-629-9788 302-629-9243 fax www.msbusinessreport.com sales@mspublications.com 951 Norman Eskridge Hwy. P.O. Box 1000 Seaford, DE 19973 ANTIQUES AND APPRAISALS Academy Street Antiques and Appraisals, LLC William Alexander Edward McWilliams 302-875-1111 P.O. Box 401 Laurel, DE 19956 ARCHITECTS & ENGINEERS Davis Bowen & Friedel, Inc. Michael Wheedleton AIA Randy Duplechain P.E. 302-424-1441 302-424-0430 Fax www. dbfinc.com milford@dbfinc.com 23 N. Walnut St. Milford, DE 19963 BUSINESS BROKERAGE Landmark Commercial LTD Licensed in DE, MD and VA Don Blouch 410-827-7200 410-827-7790 fax www.landmark-commercial.com broker@landmark-commercial. com P.O. Box 158 Wye Mills. MD 21679 CHAMBER OF COMMERCE Bethany-Fenwick Area Chamber of Commerce Kristie Maravalli 302-539-2100 302-539-9434 fax 30

Business Report | March 2016

www.bethany-fenwick.org info@bethany-fenwick.org 36913 Coastal Highway Fenwick Island, DE 19944 Central Delaware Chamber of Commerce Judy Diogo 302-734-7513 302-678-0189 fax www.cdcc.net jdiogo@cdcc.net 435 N. DuPont Hwy. Dover, DE 19901 Chamber of Commerce for Greater Milford Jo Schmeiser 302-422-3344 302-422-7503 fax www.milfordchamber.com 411 N. Rehoboth Blvd.

Milford, DE 19963 Georgetown Chamber of Commerce Karen Duffield 302-856-1544 302-856-1577 fax www.georgetowncoc.com info@georgetowncoc.com 827 E. Market St., PO Box 1 Georgetown, DE 19947 Lewes Chamber of Commerce Betsy Reamer 302-645-8073 Toll Free 877-465-3937 302-645-8412 fax www.leweschamber.com inquiry@leweschamber.com 120 Kings Hwy., P.O. Box 1 Lewes, DE 19958 Greater Millsboro Chamber of Commerce Amy Simmons 302-934-6777 302-934-6065 fax www.millsborochamber.com info@millsborochamber.com P.O. Box 187 Millsboro, DE 19966 Milton Chamber of Commerce Lisa Sumstine

302-684-1101 www.historicmilton.com chamber@historicmilton.com P.O. Box 61 Milton, DE 19968 Rehoboth Beach - Dewey Beach Chamber of Commerce & Visitor Center Carol Everhart 302-227-6446 302-227-2233 ext. 13 302-227-8351 fax www.beach-fun.com carol@beach-fun.com 501 Rehoboth Ave. Rehoboth Beach, DE 19971 Greater Seaford Chamber of Commerce Lynn Brocato 302-629-9690 302-629-0281 fax www.seafordchamber.com admin@seafordchamber.com 304 A High St. Seaford, DE 19973 CREDIT CARD PROCESSING First Merchant Services Ronald W. Burke 302-875-5645 302-875-0935 fax www.firstmerchantservices.biz rburke@firstmerchant.us 14034 Johnson Road Laurel, DE 19956 EDUCATION Delaware Technical Community College Corporate and Community Programs Christopher M. Moody, Director (302) 259-6330 302-259-6759 fax www.dtcc.edu/continuingeducation cmoody@dtcc.edu Carter Partnership Center 21179 College Drive Georgetown, DE 19947 University of Delaware Professional & Continuing Studies Tara Kee

866-820-0238 302-831-3292 fax www.pcs.udel.edu continuing-ed@udel.edu FINANCIAL Bank of Delmarva Scott Rukowicz 302-875-5901 302-875-1766 fax www.bankofdelmarva.com srukowicz@bankofdelmarva. com 200 East Market St. Laurel, DE 19956 County Bank 7 Sussex County Locations 302-226-9800 302-226-3182 fax www.CountyBankDel.com 19927 Shuttle Rd. (Main Office) Rehoboth Beach, DE 19971 Del One Federal Credit Union 9 Statewide Locations Amy Resh 302-672-1492 302-739-1790 fax www.Del-One.org amy.resh@del-one.org 270 Beiser Blvd.

Dover, DE 19904 Delaware State Police Federal Credit Union Stephen Cimo 302-856-3501 ext. 120 302-856-2539 fax www.dspfcu.com scimo@dspfcu.com P.O. Box 800 Georgetown, DE 19947 Dover Federal Credit Union 302-678-8000 www.doverfcu.com mbrsvc@doverfcu.com 1075 Silver Lake Blvd.

Dover, DE 19904 Sussex County Federal Credit Union Sharee Coleman 302-629-0100 302-629-0966 fax

www.sussexcfcu.com scoleman@sussexcfcu.com 1941 Bridgeville Hwy. Seaford, DE 19973 FUNERAL SERVICES Watson Yates Funeral Home Gary Yates 302-629-8561 302-629-7961 fax Front & King St. Seaford, DE 19973 GRAPHIC/WEBSITE DESIGN Dean Design Marketing Group Stephanie Whitcomb 302-542-9550 www.deandesign.com thestudio@deandesign.com 13 Water St. Lincoln, DE 19960 HEALTH Bayhealth Kent General Milford Memorial Pam Marecki 302-744-7013 302-735-3227 fax www.bayhealth.org pam_marecki@bayhealth.org 640 S. State St. Dover, DE 19901 Beebe Medical Center Kelly Griffin 302-645-3220 302-644-9032 fax www.beebehealthcare.org kgriffin@beebehealthcare.org 424 Savannah Rd. Lewes, DE 19958 Nanticoke Health Services Sharon Harrington 302-629-6611 302-629-3211 fax www.nanticoke.org harringtons@nanticoke.org 801 Middleford Rd. Seaford, DE 19973 INSURANCE Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-536-6257 fax www.averyhall.com jgast@averyhall.com cwilliams-wroten@averyhall. com

500 W. Stein Highway Seaford, DE 19973 Lyons Companies David F. Lyons, Sr. David F. Lyons, Jr. Lew Harrington 302-227-7100 www.lyonsinsurance.com info@lyonsinsurance.com 19643 Blue Bird Lane, Unit 8 Rehoboth Beach, DE 19971 INTERNET SERVICE & WEB PAGE DESIGN Delmarva Digital Tim Smith 302-875-7700 302-875-8288 fax www.ddmg.net ddmg.netsales@ddmg.net 220 Laureltowne Laurel, DE 19956 INVESTIGATIVE & COLLECTION SERVICES Mohr Investigative Services, Inc. James W. Mohrmann 866-370-1004 www.mohrinvestigations.com jmohrmann@mohrinvestigations.com 9 East Loockerman Street, Suite 201 Dover, DE 19901 INVESTMENTS Edward Jones Glenn Sweeten, advisor 302-856-3083 www.edwardjones.com 505 W. Market Street Suite 145 Georgetown, DE 19947 JEWELERS Holland Jewelers 302-947-1200 Celebrating 25 years in business!

20750 John J. Williams Hwy. Peddlers Village Lewes, DE 19958 www.hollandjewelersinc@ yahoo.com

Print Shack Inc. 302-629-4430 302-629-4056 fax www.printshackde.com 9203 Brickyard Road Seaford, DE 19973

LEGAL Sergovic, Carmean & Weidman, P.A Attorneys At Law John A. Sergovic, Jr. Shannon D. Carmean Leslie Case DiPietro 302-855-1260 302-855-1270 fax www.scdelaw.com 142 E. Market St. PO Box 751 Georgetown, DE 19947

REAL ESTATE Callaway, Farnell and Moore, Inc. 302-629-4514 800-966-4514 www.cfmrealestate.com admin@cfmnet.com 500 W. Stein Hwy. Seaford, DE 19973

Law Offices of Karen Y. Vicks, LLC 302-674-1100 888-598-8890 kvicks@vickslaw.com 500 W. Loockerman St. Suite 102 Dover, DE 19904 Smith Firm Michael R. Smith, Esq. Chad Lingefelder. Esq. Blake W. Carey. Esq. 302-875-5595 302-280-6592 fax 8866 Riverside Drive Seaford, DE 19973 302-703-6043 302-827-2046 fax 1917 Sea Air Avenue, Suite 2 Rehoboth Beach, DE 19971 MARKETING & PUBLIC RELATIONS Hook PR Group Patricia V. Rivera 302-858-5055 www.hookpr.com patricia@hookpr.com 135 2nd Street, 2nd Floor Lewes, DE 19968 PORTRAITS Portraits In The Sand Dave Koster 302-226-9226 302-226-8424 fax www.portraitsinthesand.com businessreport@portraitsinthesand.com 110 White Oak Rd. Rehoboth Beach, DE 19971 PRINTING & PROMOTIONS Delmarva Printing & Design Darrell Fearin 410-749-6700 dmvprinting.com dfearin@dmvprinting.com 31

Coldwell Banker Resort Realty Skip Faust 302-227-5000 office 302-745-8764 cell 302-227-5008 fax www.skipfaust.com skip@skipfaust.com 20184 Coastal Hwy. Rehoboth Beach, DE 19971 Long & Foster Real Estate, Inc. Bill Cullin 302-841-7147 800-462-3224, Ext. 117 www.DelawareBeachRE.com Bill.Cullin@LNF.com 37156 Rehoboth Ave. Rehoboth Beach, DE 19971 SALON SERVICES Village Salon & Spa Raven Hudson 302-644-4247 villagesalonlewes.com The Villages of Five Points Lewes, DE 19958

YOUR BUSINESS Include your business in this directory.

Rates are low; the potential to reach thousands of business-minded customers is great.

Contact credman@ mspublications.com

Business Report | March 2016