MSBR-April2018

MORNING STAR

Business Report

APRIL 2018

COMPLIMENTARY

• REAL ESTATE & CONSTRUCTION • BUSINESS NEWS • MILLSBORO SPOTLIGHT

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Business Report | April 2018

Publisher’s notes: If you build it...they will come

By Mike McClure

Yeah, I went there. It’s almost baseball season and one of our themes this month is real estate and construction, so I had to use the classic line from arguably the baseball movie of all time, Field of Dreams.

This also applies to our cover story, Quality Inn Choice Hotels of Georgetown, which recently underwent renovations.

Our town profile this month is on the town of Millsboro, which prides itself on being very business friendly. That has allowed the town to experience tremendous growth, both commercially and residentually.

And then there are featured real estate and construction businesses.

Delmarva Roofing and Coating, founded in 1988, was built from the ground level. The company was started to market and install Conklin Roofing Systems, a

service it still provides.

Trenton Block is celebrating its 70th anniversary and is doing it in style, with the addition of a new location in Milton.

The organization offers pavers, bricks, walls, stone veneer and much more.

Whether you are looking to buy or sell a home, Carolyn A. Page is passionate about helping people. She follows the client first philopsophy of LakeShore Realty.

On the commercial side of things, Angle Financial and Business Systems offers an easy and quiet transition when you are looking to sell your business.

Anyone who goes as far back as I do in this area can appreciate how much the town of Millsboro has grown over the years.

My first introduction to the town was driving through it with my family as a child on (I wasn’t driving at the time) on our way to Long Neck. My parents would often come in to town when going to the beach wasn’t an option.

I later had an office there during my brief stint as a freelance writer, covered the town for an area newspaper, and ran the town’s basketball league for three years.

It’s great to see the McClure town continuing to thrive with the addition of many restaurants and other businesses as well as the residential growth.

Next month our town business spotlights will continue with a look at Rehoboth Beach. Our monthly theme is education. Both should be pretty popular with potential advertisers, so contact your ad rep today to reserve your space.

Now if you have a pest problem and want to scare the vermin away, check out my pictures on page 29. It never fails, my hair is always long when I get my photo taken (except in the photo above). I like being on the other end of the camera.

IMPA C T D E L A WA R E

LEADING THE SECTOR FORWARD

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Business Report | April 2018

CHAMBER LISTINGS

Chamber

Bethany-Fenwick Chamber of Commerce

539-2100

Phone

Lauren Weaver

Key Contact

Dues*

Members 800

539-9434

Delmar Chamber of Commerce

846-3336

Diane Johnson

$75

67

846-3336

Georgetown Chamber of Commerce

856-1544

Kevin Thompson

$150

460

856-1577

Laurel Chamber of Commerce

875-9319

Suzanne Barger

$130

175

280-6365

Lewes Chamber of Commerce

645-8073

Betsy Reamer

$210

432

645-8412

Milford Chamber of Commerce

422-3344

Jo Schmeiser

$165

310

422-7503

Millsboro Chamber of Commerce

34-6777 9

Carlene Roche

$150

170

934-6065

Milton Chamber of Commerce

684-1101

Terri Fox

$150

120

684-1101

Rehoboth-Dewey Chamber of Commerce

227-2233

Carol Everhart

$220

1,303

227-8351

Western Sussex Chamber of Commerce

29-9690 6

Lynn Harman

$150

359

629-0281

Central Delaware Chamber of Commerce

734-7513

Judy Diogo

$260

1,000

678-0189

Delaware State Chamber of Commerce

655-7221

Chuck James

$315

2,000

654-0691

Delaware Small Business Chamber

482-2120

Bob Older

$285

215

Delmarva Black Chamber of Commerce

450-4501

Clay Hammond

$211

Fax

* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members.

Strategic Tax Planning Audit Services Profit Analysis Fraud Protection

Business Valuation Human Resource Consulting Forensic Accounting Litigation Support

www.horty.com • 302.652.4194 Horty & Horty, P.A. • Certified Public Accountants 503 Carr Road, Suite 120 • Wilmington, DE • 19809 • 302.652.4194 3702 North DuPont Highway • Dover, DE • 19901 • 302.730.4560 4

Business Report | April 2018

inside April 2018

CONSTRUCTION- The town of Millsboro has experienced a lot of commercial and residential growth in recent years thanks to town officials’ willLEGISLATIVE LUNCHEON- The Central Delaware Chamber of ingness to work with incoming businesses and developers. Shown is work Commerce’s 16th Annual Legislative Luncheon took place last month in currently being done on a new Royal Farms store. See Story on page 22. Dover. See more on page 6.

Photo by Mike McClure

Features 6 - Business Digest 8 - Personnel 9 - Health 12 - Tourism 26 - Business Licenses 28 - Marketing Column 30 - Business Directory

ON THE COVER- Shown is Crystal Foxwell, general manager of Quality Inn Choice Hotels, located at 20530 Dupont Blvd. in Georgetown. See story on pages 16 and 17. Photo by Ronald MacArthur

April Theme: Real Estate and Construction and Millsboro business profiles 18 - Delmarva Roofing and Coating 19 - Trenton Block 20 - Carolyn A. Page 21 - Angle Financial 22- Town of Millsboro

May Theme: Education and Rehoboth area business profiles Contact Chris Redman at (302) 629-9788 or credman@ mspublications.com.

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Business Report | April 2018

BUSINESS DIGEST

ANNUAL LEGISLATIVE LUNCHEON - The 16th Annual Legislative Luncheon was held in the Rollins Center of Dover Downs® Hotel and Casino on Thursday, March 1. Approximately 250 Chamber members were in attendance as Governor John Carney kicked off the event by speaking about the budget, job creation, and challenges facing the state legislatures. Seven legislators – Senators Bushweller, Lawson, and Simpson, and Representatives Paradee, Postles, Spiegelman, and Yearick – answered questions and held an open dialogue with attendees on issues ranging from minimum and prevailing wage to legalization of marijuana and its effects on businesses, and right-to-work zones. The annual event is a great opportunity for an exchange of information. CDCC members get to hear directly from legislators on issues that can affect their businesses, and lawmakers get to hear directly from the business community their thoughts on the legislation that needs their attention. Pictured from left: Rep. Charles Postles, Sen. David Lawson, Rep. Jeff Spiegelman, Sen. Gary Simpson, and Sean Mace, chair of the CDCC board of directors. Photo by C.M. Baker Photography

Tourism has recordbreaking year A record nine million people visited Delaware in 2016, marking increases in visitors’ dollars spent in Delaware and an even greater impact on the state’s economy.

Those visitors contributed $3.3 billion to Delaware’s gross domestic product in 2016, according to data released from the Delaware Tourism Office.

Tourism generated more than $504 million in taxes and fees for state and local governments in 2016. Without it, each Delaware household would have to pay an additional $1,434 in taxes.

“Tourism is Delaware’s fourth largest private industry sector, employing almost 43,000 people,” said Linda Parkowski, acting

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Business Report | April 2018

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director of the Division of Small Business, Development & Tourism. “As small business owners and entrepreneurs open new ventures or expand their existing businesses, the industry will continue to remain strong and move forward.”

The state tourism office’s “Endless Discoveries” campaign continues to raise awareness of Delaware as a vacation destination through an award-winning statewide travel guide, captivating broadcast and print advertising, the launch of the Delaware on Tap mobile application and more.

“The Delaware Tourism Office continues to move forward with highly successful, integrated marketing campaigns that highlight all that Delaware has to offer,” said Liz Keller, director of the Delaware Tourism Office. “By listening to the traveler’s interest, we are delivering targeted messaging in innovative ways which continue to drive visitation to the state.”

Nearby metros remain the biggest sources of visitation for Delaware with people from Philadelphia, Baltimore, New York and Washington, D.C., accounting for more than two-thirds of travelers to the state.

Beaches, dining and tax-free shopping

BUSINESS DIGEST

RIBBON CUTTING - The Chamber of Commerce for Greater Milford (CCGM), Milford Mayor Bryan Shupe, Representative Charles Postles, Milford Vice Mayor Doug Morrow, CCGM Treasurer Christine Rust, CCGM Secretary Jennifer Jurczak, employees, friends and family celebrated a ribbon cutting and grand opening celebration for easySpeak Spirits, a restaurant and distillery, located at 586 Milford Harrington Hwy., Milford. In addition to handcrafted cocktails and unique menu items, they offer distillery tours and event hosting. For more information, visit www.easyspeakspirits.com. Pictured from left: Mark Reeve, CCGM member; Sharon Cappadano, CCGM member; John Bechtold, CCGM member; easySpeak employees Billy Walton, Justin Johnson, Alexis Guzman, Daniel Klein; Zack King and Marissa Cordell, owners; City of Milford Mayor Bryan Shupe; Bob Grant, Grant & Sons Roofing; Rep. Charles Postles; City of Milford Vice Mayor Doug Morrow; CCGM Treasurer Christine Rust; CCGM Secretary Jennifer Jurczak; Michael Moyer, CCGM member; Kevin Loftus, CCGM member; Mandy Baker, CCGM member; Joe Cassey, CCGM member; CCGM Board Member Mike Baker; and friends and family members.

National Small Business Week

The head of the U.S. Small Business Administration, Administrator Linda McMahon has announced that this year’s National Small Business Week will be held April 29 – May 5.

McMahon will start the week in Washington, D.C., where she will recognize and award outstanding small business owners and resource partners from around the country. She will continue the week with a bus road show starting in Jacksonville, Fla. and then continue on to South Carolina and North Carolina. Each stop she will meet with small business owners, visit small businesses and hold roundtable discussions. Additionally, virtual events, recognition and educational opportunities throughout SBA’s 10 Regions and 68 Districts will be held throughout the week.

As events are finalized, more details will be posted online at www.sba.gov/ NSBW.

continue to be popular activities for visitors,

aff and wish everyone whoBoard spent an average of $384 per trip to the in 2016. e andstate prosperous 2018!

For more information, visit the official Delaware Tourism website at www.visitdelaware.com or call toll-free 866-284-7483.

APRIL 2018 CALENDAR

April 4 - 12 Noon - 1:00 PM: Economic Development Luncheon to be held at Georgetown Wesleyan Church. Guest speaker is David Root from the Small Business Development Center.

April 18 - Chamber Mixer - Location and details to be announced.

April 21 - Georgetown Chamber of Commerce JOB FAIR - 10:00 AM - 1:00 PM held at Sussex Central High School. Vendor applications can be found on the chamber web page.

April 25 - 12 Noon: Monthly Membership Luncheon, held at CHEER Community Center in Georgetown with speaker Deepa Singh from the Grow Delaware Fund. $15 per person. RSVP’s are preferred. Call the chamber office.

Call Us If You Want to Grow Your Business

302-856-1544 302-856-1577 Fax 827 East Market St.,

P.O. Box 1, Georgetown, DE 19947

info@georgetowncoc.com www.georgetowncoc.com 7

Business Report | April 2018

PERSONNEL FILE

Morris named AHA director

Delaware American Heart and Stroke Association welcomes David Morris as the state’s new executive director. In this role, Morris will lead all fundraising efforts for the state and will oversee Heart Ball, Morris Heart Walk and Go Red for Women initiatives, as well as community and volunteer outreach.

Morris began his professional career with MBNA America in 2001. He went on to work at the University of Delaware in their Office of Development and Alumni Relations in 2006, where he held various positions. Most recently, Morris held the position of assistant vice president for development at Delaware Technical Community College from 2015 to the present.

Morris earned his bachelor’s degree in marketing from Millersville University and holds an MBA from the Lerner College of Business at the University of Delaware.

Dion named interim director

Rehoboth Beach Main Street, Inc. (RBMS) announces Lorraine J. Dion, will serve as the interim RBMS executive director for the next several months while the RBMS board of directors begins an active search for a permanent full-time executive director.

With more than 15 years experience as a Main Street professional, Lorraine has served as the executive director of three “Main Street” organizations as well as a consultant for the Downtown

Medlarz is Engineer of the Year Sussex County’s top engineer has turned more than 30 years of education and professional experience into a blueprint for success, and now he’s bringing home top honors from his peers across the state of Delaware.

The Delaware Engineering Society recently announced that County Engineer Hans M. Medlarz is the 2018 Engineer of the Year, an honor handed out annually by the professional organization of public and private engineers. The Society presented Medlarz with the award at its annual banquet and conference in Newark on Thursday, Feb. 22.

A native of Germany who emigrated to the United States in his early 20s where he earned a graduate degree from Georgia Tech, Medlarz, 63, of Milford, has been employed with Sussex County government since December 2015, serving as county engineer since his appointment.

This is his first time receiving the society’s top honor.

As county engineer, Medlarz oversees a 155-member staff that is responsible for designing, constructing and maintaining various multimillion-dollar public projects, including wastewater systems, county buildings, and the county airport near Georgetown.

A respected member of the Delaware engiDelaware Main Street Mentoring Team. Lorraine is Delaware’s first national certified Main Street manager.

“We are excited to have Lorraine contribute to the continued reformulation of Rehoboth Beach Main Street,” said Board President Trey Kraus. “Her vast experience and leadership is welcome relief for a board that has been operating without an executive director for almost a year. Lorraine will be specifically instrumental in implementing our game-changing transformation strategies initiated by Main Street America in January for downtown Rehoboth Beach.”

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Business Report | April 2018

Hans M. Medlarz

neering community, Medlarz has had a successful career in both the private and public sectors, first being hired as the eighth employee – and then becoming a principal – of a Delaware-based engineering consulting firm, and then serving both Kent and Sussex counties as the top engineer for both local governments. A licensed professional engineer, he is a past president of the Delaware Association of Professional Engineers, and is the current vice chairman of the Delaware Water Infrastructure Advisory Council, which advises the Department of Natural Resources and Environmental Control (DNREC) secretary on capital spending for wastewater and drinking water-related projects statewide. In addition to those appointments, Medlarz serves on Delaware’s Regulatory Advisory Committee for the drafting of the state’s new stormwater regulations.

The Delaware Engineering Society selects the annual recipient from candidates in the public and private sectors in Delaware who make significant contributions to the public through the field of engineering, according to Jason Winterling, president of the organization. Medlarz was chosen by the selection committee because of his decades of “exceptional service to the residents of Delaware,” Winterling said. “Hans is admired for his commitment to the citizens of Delaware and to the engineering profession in Delaware,” Winterling added.

County Council President Michael H. Vincent congratulated Medlarz on the honor.

“Hans is a tremendous asset to county government, someone who has great technical knowledge and experience and thinks creatively to address the challenges facing the county each day,” Vincent said. “We’re proud of his latest professional achievement, and look forward to his many more years of service to the people of Sussex County.”

things come in fives

$5

Beebe Maternity Care recognized

Bayhealth Educators of the Year

DOWN

the world judges. we don’t.

$10 A MONTH NO COMMITMENT DEAL ENDS

FRIDAY, APRIL I3

HARDEE’S

GO

APPLEBEES

M DI ILF LIQSCOUORD UO NT RS

696 North Dupont Blvd.

Milford, DE 19963 (302) 491-4215

OD

Fully Staffed

WI LL

696A N Dupont Blvd Milford, DE

lvd

Highmark Blue Cross Blue Shield Delaware has recognized Beebe Healthcare with a Blue Distinction® Center+ for Maternity Care designation as part of the Blue Distinction Specialty Care program.

Blue Distinction Centers are nationally designated hospitals that show expertise in delivering improved patient safety and better health outcomes, based on objective measures that were developed with input from the medical community.

The Blue Distinction Centers+ for Maternity Care program evaluates hospitals on quality measures for vaginal and cesarean delivery. To receive a Blue Distinction Centers+ for Maternity Care designation, a hospital must also demonstrate costefficiency.

Only those hospitals that first meet Blue Distinction’s nationally-established, objective quality measures will be considered for designation as a Blue Distinction Center+.

For more information about the program and a complete listing of the designated facilities, visit www.bcbs.com/bluedistinction.

Hiser

Continued on page 10

po nt B

Becker’s Hospital Review has named Steven Rose, RN, MN, president and CEO of Nanticoke Health Services, to its list of “50 Rural Hospital CEOs to Know.” This is the 5th consecutive year Rose has made this list.

Rose Under Rose’s leadership, the Nanticoke Physician Network has grown from seven to over 60 employed physicians and nurse practitioners since 2008. The network is accredited at the highest level by the National Council for Quality Assurance (NCQA) as a Patient Centered Medical Home.

Rose is a member of the Delaware Hospital Association Board of Directors and served as board chair for two years. He was a member of the American Hospital Association (AHA) Board of Directors, the first Delawarean to do so in the AHA’s 118 year history. He is currently on the board of managers for eBrightHealth and served as the very first chairman. He also sits on the boards of Nanticoke Surgical Center and Peninsula Home Health.

staff driven to help patients inside and outside a Bayhealth facility. The 2017 honorees are Bariatric Program Coordinator Patty Deer, BSN, RN, CNOR, CBN, for Bayhealth Milford Memorial and Respiratory Navigator

honored staff from both Bayhealth Milford Memorial and Bayhealth Hospital, Kent Campus for going above and beyond in not only teaching patients how to better care for themselves, but educating team members on how to improve the care they provide to the commuDeer nity. The 2017 Healthcare Educators of the Year Awards honorees are examples of Bayhealth

Du

Rose among top CEO’s

HEALTH

CHICK FILA

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For the last 16 years, Bayhealth has

9

Business Report | April 2018

HEALTH

Dr. Samaneh Dowlatshahi; Dr. Karen Smith Coleman; and Dr. Carlton Boxhill.

Beebe Endocrinology opens offices Beebe Healthcare and Beebe Medical Group are proud to announce the opening of two locations for Beebe Endocrinology.

Beebe Endocrinology – Lewes, 1526 Savannah Rd., includes physician Carlton Boxhill, MD. Beebe Endocrinology – Millsboro, 232 Mitchell St., includes physicians Samaneh Dowlatshahi, MD (Dr. Sam to her patients), and Karen Smith Coleman, MD. Dr. Boxhill joined Beebe in 2008 and worked with the late Dr. Mansour Saberi in the Lewes office. Dr. Boxhill is a graduate of Columbia University College of Physicians and Surgeons and has been practicing for more than 30 years. He specializes in endocrinology, diabetes, and metabolism.

Dr. Sam joined Beebe Healthcare in 2017.

She received her medical degree from Tehran University in Iran and completed an internal

medicine residency at St. Francis Hospital in Evanston, Illinois. She completed an endocrinology fellowship in 2017 at the University of Pittsburgh Medical Center.

Dr. Smith Coleman joined Beebe Healthcare this year. She has been practicing endocrinology in the Seaford area for more than 20 years.

Dr. Smith Coleman received her bachelor of science in nursing from Pacific Union College in Angwin, Calif., and her Doctor of Medicine from Georgetown University Medical Center in Washington, D.C. She completed a residency in internal medicine and a fellowship in endocrinology, diabetes, and metabolism, both at Georgetown University Medical Center.

Also joining Beebe Endocrinology – Millsboro is Yvonne Jones, Certified Diabetes Educator, who will be able to provide hands-on education to diabetes patients at the practice.

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Business Report | April 2018

AUTOGRAPH- James Kessler and his son, R.J., pose for a photo with Washington Redskins running back Chris Thompson during the annual Nanticoke Health Services health fair last month in Laurel. Photo by Mike McClure

Health news continued

Crystal Hiser, RRT, BS, for Bayhealth Hospital, Kent Campus.

In her role as Bariatric program coordinator, Deer facilitates seminars for patients interested in weight loss surgery and leads support groups. She can be seen at community events throughout the year providing information to prospective patients. Along with helping patients during their weight loss journey, Deer also maintains relationships post-surgery and is known to send inspirational emails to keep people on track and engaged in their health.

Similar to how Deer educates surgical weight loss patients, Hiser teaches patients with Chronic Obstructive Pulmonary Disease (COPD) and other lung diseases how to improve their health. Not only does she work with patients within Bayhealth Hospital, Kent Campus, but she hosts the Better Breathers Club support group and does educational talks.

HEALTH

KSI RECEIVES DONATION - Members of the Melody Joy Foundation gathered at KSI recently to present a $5,000 donation raised from their ‘Dancing in the Streets for Melody’ fundraiser held Sept. 24, 2017, in downtown Milford. Melody Booker-Wilkins, known fondly throughout Kent and Sussex counties, lost her battle with cancer in September 2016. In her honor, the Melody Joy Foundation was created so that her desire to help others could continue.

Pictured from left, seated: Phyllis Walker, Candy Ennis, and Kristin Miller. Standing: Jack Ennis, Tim Maloney, J.R. Ennis, KSI CEO B. Craig Crouch, James Wilkins, and KSI Director of Community Relations, Alicia Hollis.

HEALTH FAIR- This year’s The Heart of Good Health community event and expo, sponsored by Nanticoke Health Services, took place on St. Patrick’s Day. Photos by Mike McClure

EQUAL HOUSING

LENDER

11

Business Report | April 2018

TOURISM

Tourism’s upward trend in Delaware continued in 2016

By Tina Coleman

Southern Delaware Tourism

Last month the Delaware Tourism Office released its report, Value of Tourism 2016, compiled by D.K. Shifflet & Rockport Analytics. By all measures, tourism’s upward trend in Delaware continued in 2016 as did its contribution to our state’s economy.

That year tourism contributed five percent of Delaware’s GDP or $3.3 billion $2 million more than in 2015. GDP is the total market value of goods and services produced by the state’s economy. Tourism also contributed $504 million, 19 million more than in 2015 in taxes to state coffers.

Statewide in 2015 Delawareans welcomed nine million visitors, up from 8.5 million in 2015. These visitors each spent, on average, $384 per trip or about $105 per day.

In Sussex County 18,000 or 16 percent

of all jobs are tourism related. In 2016, tourism expenditures in the county totaled over $1.93 billion (42 percent of all tourism expenditures statewide) up one percent from the previous year. Our visitors spent $188.5 million on hotel accommodations, nearly $71 million on entertainment, more than $280 million on food and beverage, and $224 million on Delaware’s famous tax-free shopping.

All figures reflect significant increases over 2015 figures.

Granted, this is an awful lot of numbers, and numbers without relatable context tend to make our eyes glaze over.

Fortunately the report further breaks the numbers down to illustrate what all this means to individual Delawareans. The numbers mean jobs. And tax savings.

Take a look: • Tourism is the state’s fourth largest private employer, with nearly 43,000

Delawareans employed in the tourism industry in 2016. Over 18,000 of those jobs are right here in Sussex County.

• Tourism in 2016 saved each of our households $1434 in taxes.

According to the report, since 2008 visitors to Delaware have increased by 2.1 million, tourism’s contribution to the state’s GDP has increased by $1.4 billion, tourism related tax revenue is up $96 million, and tourism related jobs have increased by 12,000 statewide.

Scott Thomas, executive director of Southern Delaware Tourism, says, “This report reinforces tourism as a growth sector in Delaware and in Sussex County’s economy. It continues to power our county’s economy along with agriculture. With this growth comes the need for every community to identify its tourism strategy to maximize benefits and plan for future needs.”

Changes to Dover Days Festival

May

Business Report

EDUCATION The May issue of the Business Report will focus on Education. What do you offer to help students achieve their goals?

Along with a half page ad, we will include a 500 word arcticle about your business. With a third page ad, there will be a 250 word article.

Reserve your advertising space today.

Contact Chris Redman today.

302.629.9788

email credman@mspublications.com 12

Business Report | April 2018

The 85th Annual Dover Days Festival will take place on Saturday, May 5, with a slightly new footprint to bring a bigger emphasis to Downtown Dover businesses.

The footprint will move most of the festival’s vendors and entertainers to State Street and The Green, and then continue down to Legislative Mall.

“The reason for the change is to showcase more of what Downtown Dover has to offer,” said Wendie Vestfall, president of Kent County Tourism. “It’s our goal to expose visitors of the festival to the rich history, culture, and heritage of the area while driving them through the doors of our wonderful downtown restaurants and storefront doors.”

In addition, the move of the footprint will open up all the parking that surrounds Legislative Mall making it easier for people

to come participate in the festival.

With a change in the footprint, a slight change to the parade route will also have to happen.

The parade will remain on State Street and will turn left onto Loockerman Street to disperse at the Delaware Public Archives.

Kent County Tourism plans to feature a tethered hot-air balloon that people can ride in to capture scenic pictures of the city, children’s activities, and the annual car show on the Federal Street side of the Mall.

Kent County Tourism is accepting registration for vendors and parade participants.

For more information on how to participate or about the festival, visit www.

DoverDaysFestival.com or call 302-7344888.

Send us your news

Readers are invited to send any news that they would like to see featured in the Business Report. Items can be e-mailed to mmcclure@mspublications.com.

SBA helps level the playing field for women owned small business

By Michelle Christian, SBA MidAtlantic Regional Administrator

Each March, SBA joins the rest of the nation in celebrating National Women’s History Month by commemorating the historic contributions of women to our country and to our economy. This is also a great time to point out the Administration’s commitment to help women compete as equals in the small business world.

Women entrepreneurs have overcome historic inequities in a brief period of time, and as a woman business owner, I can tell you that we don’t want special treatment – we want equal treatment. SBA Administrator Linda McMahon has made it clear that women need better access to mentors, advisers and networking. And everybody needs capital. You can’t run a business without it. It was only 30 years ago that the Women’s Business Ownership Act eliminated laws requiring male cosigners on women’s business loans. The Women’s Business Center Program and the National Women’s Business Council were created to encourage women to overcome barriers and achieve success.

This administration’s commitment to supporting women entrepreneurs is clear. In his first 100 days, the President signed two executive orders supporting women in business: the Promoting Women in Entrepreneurship Act, which encourages entrepreneurial programs that recruit and support women, and the Inspiring the Next Space Pioneers and Innovators and Explorers Act, which directs NASA to encourage women and girls to study science, technology, engineering and mathematics (STEM) and to pursue careers in aerospace.

We’re making progress, but we’re not there yet. Female entrepreneurs make up a growing share of U.S. small business owners; they own 9.9M companies in the US, employ more than 8M people, and provide $264 billion in wages. Yet, despite these numbers and while women make up over 50 percent of the U.S. population, only 29 percent are business owners.

We’re doing our part here at SBA with the funding of more than 100 Women’s Business Centers across the nation; programs such as federal contracting set-asides for women-owned businesses; initiatives such as the InnoContinued on page 15

Getting paid to hire employees

By G. Holland vanValkenburgh VANCO Financial Group

The Workers Opportunity Tax Credit (WOTC) applies if you hire specific types of employees. Credits run from $1,200 to $9,600 depending on the individual. The average is at least $2,400.

A taxable business may apply the credit against its business income tax liability, and the normal carry-back and carry-forward rules apply. For qualified tax-exempt organizations, the credit is limited to the amount of employer social security tax owed on wages paid to all employees for the period the credit is claimed.

To take full advantage of the credit, you need to determine if an applicant is eligible before you hire him or her. This requires five to seven distinct steps that end with your hiring the individual and filing for the credit in a timely manner.

The complexity of the process along with the likelihood that the applicant will lie (the required questions are very personal) has led to the credit being collected by less than .03% of all employers, limited mostly to those hiring 500-1,000 employees a year. ERs often take as long as 10 days to discover whether an interviewee is tax-credit eligible, delaying the hiring process.

Using proprietary software, an ER can prescreen each applicant by having it ask for pertinent information separately from the ER with an assurance that details will not be disclosed to the ER, along with clear warnings about perjury. The answers are then immediately compared with a national database for accuracy and completeness. If a discrepancy appears, the interviewee will be given an opportunity to “clarify” the error (which it may be). When tallied, the eligibility (or not) for a tax credit is disclosed.

The ER can then compare candidates and decide if the credit is a sufficient incentive. At

an average $2,400, it usually is. Once the new EE is hired, the program will file for the credit with the state. Everything is done electronically. No paperwork is involved so there are no handwriting issues or other delays. Missing the state deadline results in losing the credit.

The criteria for WOTC covers a large range.

Primary applicants include: • Veterans • TANF recipients • SNAP (food stamp) recipients • Designated community residents (living in empowerment zones* or rural renewal counties*) • Vocational Rehabilitation Referral • Ex-felons • Long-term unemployed • Supplemental Security Income recipients • Summer Youth Employees (living in empowerment zones)* Employers generally earn a tax credit equal to 25 percent or 40 percent of a new hire’s first-year wages, up to the maximum for the target group to which the employee belongs.

Employers will earn 25 percent if the employee works at least 120 hours and 40 precent if the employee works at least 400 hours.

About 15 percent of new employees qualify for WOTC annually. The only way to know is by processing a new applicant. To see how the tax-credit portal can work for you, go online to: gmg.me/186344. *EZs are only in cities. The closest are in Baltimore, Philadelphia or DC. Rural renewal counties are those that suffered major population reductions in recent years, mostly in the Rust Belt.

About the author G. Holland vanValkenburgh, principal at VANCO Financial Group, has 40 years of experience as a financial swing coach for business owners.

VANCO Financial Group Business Consulting Division

13 W. Pine Street Georgetown, DE 19947

G. Holland vanValkenburgh Financial Swing Coach

(302) 856-2734

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We find money our clients are currently losing unknowingly and unnecessarily.

13

Business Report | April 2018

! ! ! ! ! !

OCEAN TO BAY BIKE TOUR - The 29th annual Ocean to Bay Bike Tour host ed by the Bethany-Fenwick Area Chamber ! of Commerce is April 27-28. The popular tour brings over 2,500 cyclists to the Quiet With!your!Virtual!Keypad!AppTM!you!can!manage!and!control!your!system!from!anywhere!using!

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Run Ride will be limited to 300 cyclists, and offered as a combo option for Saturday riders in its inaugural year. The route features a Standard'Features'Include:' pit-stop at Big Chill Beach Club at the Indian River Inlet, where cyclists can grab a bite • Check!the!status!of!your!system! to eat and take in the view before heading • Arm!or!disarm!!

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“We’re always looking at ways we can TM! partner with our local businesses, towns, MyVirtualKeypad.com,!Just!like!your!Virtual!Keypad!App provides!you!with!a!clean,!elegant,!easy!t and chamber members to continue to grow ü Manage multiple areas and systems use!interface.!Controls!are!logically!arranged!with!a!simple!tab!system,!with!all!functions!just!a!click! the experience for our cyclists who spend ü Arm/disarm all, by area, or by schedule. the last weekend in April with us each year,” away;!it!also!includes!a!handy!twoCday!weather!report!as!part!of!the!display.' says Lauren Weaver, executive director ü Add, delete, and manage users of the Bethany-Fenwick Area Chamber of Additional'features'available'include:'' ü Receive notifications of system events Commerce and race director for the annual cycling event. ü Manage lights, locks, and HVAC With!your!Virtual!Keypad!App!TM!and!the!addition!of!a!ZCwave!interface,!

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Business Report | April 2018

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Grant will help state manage data

Delaware has received a $500,000 grant to improve upon previous work that allowed the state to expand its K-12 Education Data Warehouse and Insight Dashboard to include birth through pre-kindergarten data.

The grant is the second from the Michael & Susan Dell Foundation designed to help the state better integrate existing data systems.

This funding will help the Delaware Department of Education address a persistent problem: Currently, there is not a common definition of educational data that is used in Delaware information systems.

This work will enable Delaware to establish a common vocabulary for commonly used education data elements, through adoption of the Ed-Fi data standard, to support the effective exchange, comparison and understanding of this data as students transition through the education system.

“Teachers, school and district leaders and policy makers all need reliable data to help identify and address student needs,” Secretary of Education Susan Bunting said.

“This is important behind-the-scenes work that makes that possible.”

RIBBON CUTTING - The Central Delaware Chamber of Commerce joined Jeweler’s Loupe for a ribbon cutting ceremony recently to celebrate the store’s grand opening at their new location in the Dover Town Center, 1574 N. DuPont Hwy., Ste. 30, Dover. In addition to a vast selection of jewelry, they specialize in custom designs and repair. With 20 years of experience, owners Dave and Sue Lewkowitz, treat each customer like family. Pictured from left: Sue Lewkowitz, Mayor Robin Christiansen, and Dave Lewkowitz.

SBA continued vateHER Women’s Business Challenge, and business loans for female entrepreneurs.

SBA’s Mid-Atlantic Region, which includes Pennsylvania, Delaware, Maryland, the District of Columbia, Virginia and West Virginia, does a little better than the national average with the largest concentrations of womenowned enterprises. The work we do on a local level in our district offices for women entrepreneurs cannot be overlooked or understated.

I am proud to be part of all that SBA does to promote women entrepreneurs.

With SBA’s help, women-owned firms contributed more than $1.7 trillion in sales to the U.S. economy in 2017. It is my goal to ensure women remain a vital part of our nation’s economic success. Start or grow your WomanOwned small business with a visit to your nearest Women’s Business Center (https://www.sba.gov/tools/localassistance/wbc ) 15

Business Report | April 2018

COVER STORY

Quality Inn and Suites of Georgetown undergoes extensive renovations

By Carol Kinsley

The Quality Inn & Suites of Georgetown has undergone extensive renovation since converting last year from its original status as a Comfort Inn. The Patels built the hotel on Route 113 near the intersection with Route 18/404 in 2002 as one of four such properties.

Guest rooms were first to undergo renovations, which include new beds and a microwave and refrigerator in every room. Of course, there is free wifi, and each spacious guest room is furnished with a TV, hair dryer, coffee maker, desk and an iron and ironing board. You’ll feel right at home, but you can relax and not do a thing. Quality Inn will even prepare a hot, continental breakfast and provide a newspaper to start your day.

The main lobby also has been refurbished for a whole new look.

Outdoors, you’ll find a pool which is open from Memorial Day to Labor Day. Privacy fencing will soon be added to insulate the inn from nearby shopping and medical facilities. There is plenty of free parking and room for large trucks or buses, making the Quality

16

Business Report | April 2018

Guest rooms, shown above, were the first to undergo renovations during the Quality Inn and Suites’ extensive renovations. Rooms feature new beds, a microwave, and a refrigerator.

Below, left, is the facility’s game room. Photos by Ronald MacArthur

Inn & Suites of Georgetown a convenient stop-over or headquarters for an extended stay while taking advantage of Delaware’s beaches, parks, historic venues, tax-free shopping, nearby Delaware Technical and

Community College and other recreational pursuits including Sports at the Beach.

Handicap-accessible rooms are available, and well-behaved pets are

Shown above is the Quality Inn’s meeting room, which can be rented for community use.

Below is the Quality Inn’s breakfast area. Guests receeive a hot, continental breakfast and a newspaper to help start their day. Photos by Ronald MacArthur

Shown (l to r) is Quality Inn and Suites of Georgetown owner Shashi Patel, his son Raj Patel, Regional Manager Ruwan Padmawansa, and Ranak Patel (Shashi’s daughter) prior to the facility’s ribbon cutting ceremony which took place last month.

welcome. The hotel is 100 percent smoke-free.

You will find new faces, too, at the Quality Inn. Crystal Foxwell is the new general manager. Experienced in the hospitality industry, Foxwell transferred from a position in St. Michaels, Md. You’ll find plenty of smiling faces on staff ready to serve you.

A large meeting room is available which can easily accommodate 65 to 80 people for business meetings, wedding and parties. Outside caterers are accepted.

Guest ratings have been high for room comfort, cleanliness and value, as well as staff service. One guest, in town to visit with relatives for the holiday, wrote: “We checked in on Christmas Eve and were greeted warmly by the receptionist. The hotel smelled great and the rooms are big, spacious and very clean. It was a joy staying here. In the morning, breakfast was very fresh and warm. And the staff, excellent!

Very friendly and inviting.”

Get your money’s worth at the Quality Inn & Suites in Georgetown, where you will find the amenities you expect at a good hotel, as well as friendly service — so you can relax and focus on the people and experiences you came for. Book now by calling (302) 8549400.

17

Business Report | April 2018

Delmarva Roofing was built from the ground level Delmarva Roofing and Coating, Inc. was founded in 1988 by partners Sheldon and Sylvia Swartzentruber and Verle and Sandy Schlabach, as a way to market and install Conklin Roofing Systems.

Delmarva Roofing was built from ground level and has grown steadily to where it is today. Currently Delmarva Roofing employs 35–40 skilled and trained professionals. Numerous employees have been with us for 15-plus years. In 2017, we moved to our current office/warehouse facility located at 12982 Mennonite School Road in Greenwood. We currently have installed over 10,000,000 sq. ft. of roofing over the past 30 years, in the Delmarva Region.

Over the years, DRC has mastered the installation of Conklin’s HYCROWN (Hypalon) and FLEXION, (PVC/Elvaloy) membrane roofing system. We have become very efficient and remarkably competitive in the installation of these membrane systems. We believe that quality is what most building owners desire

and are willing to spend a little more initially, if the longevity and quality is in the product. DRC has seen both, in these membrane systems. All of the systems we install are white, energy efficient, clean, and petroleum-free. Life expectancy of the commercial membrane systems is 20 - 25 years. We recently have become certified to install Johns Manville products and have been installing their TPO systems on numerous projects.

Delmarva Roofing, Inc. also installs the full line of Conklin’s Coating Systems, which include a Metal Restoration system for existing metal roofs, a coating system for existing single-ply membrane systems. We also have the capability and equipment to spray Urethane Foam insulation. These coatings are acrylic latex, environmentally safe, and give an 85 percent reflectivity which lowers the cooling cost on most buildings. We can provide coatings with an elongation of up to 400 percent.

In 1995, we discovered “DURADEK”.

This PVC membrane is a walkable, waterproof system that is installed on areas that will be used for “living” areas.

This division of Delmarva Roofing has tripled in gross sales over the past five years. We now have full-time crews that install this product on jobs from Rehoboth Beach to the Inner Harbor of Baltimore, Md. We install “DURADEK” products on a variety of situations, from individual homes to condominium complexes and townhomes. The majority of this work is done in the resort areas where patio decks are prevalent. Here again the majority of this work is new construction, however, we have been involved in several restoration projects.

We have installed over 2,000,000 sq. ft. of “DURADEK” to date.

Delmarva Roofing, Inc. is fully licensed and insured and has worked for Building Owners, General Contractors and Construction Management ComContinued on page 20

Don’t replace your roof Restore it!

Over 10,000,000 sq. ft. under roof since 1988! delmarvaroofing.com 18

Business Report | April 2018

302-407-0520

Established in Trenton Block is celeb th their anniv Trenton Block celebrates 70th anniversary with new Milton70 location

By Carol Kinsley

Trenton Block and Hardscape Supply celebrates its 70th anniversary this year with a new location in Milton at a familiar site for those in search of pavers, bricks, walls, stone veneer and more — the former Angerstein’s Building Supply at 701 Federal Street.

Richard Kilian, third generation owner and president of Trenton Block, said he had known the owner of Angerstein’s from meetings with suppliers. “When Bruce was ready to retire,” Kilian said, “he called me and said he was ready to sell the Milton store.”

The sale was completed in April 2017. The staff, with a combined 100 years of experience, stayed on.

“We pride ourselves in having very experienced people,” Kilian said. “You will be well taken care of. There’s no rotation of staff, so you can deal with the same person year after year.”

Headquartered in Trenton, N.J., the company’s staff as a whole has a combined experience of more than 150 years.

The family-owned masonry and hardscape supply business serves residential and contractor-based customers. Trenton Block is an authorized hardscaping distributor for EP Henry products and, in fact, is EP Henry’s largest dealer out of 112 businesses.

Like Trenton Block itself, EP Henry is a family-owned business with excellent customer service. “EP Henry is 115 years old,” Kilian said, “and the company stands behind its products.

They are locally manufactured in New Jersey and the sales staff is local. If there’s a problem, it’s immediately dealt with — here.”

The latest addition to Trenton’s product line is MAC Metal Architectural Siding, which carries a 40-year warranty, and is a great complement to cast veneer stone. “We’re the only dealer in Delaware that carries it,” Kilian said.

“It’s great for beach homes. It stands up to salt and spray.”

Other product lines include Imperial Concrete Products, Permaloc, low voltage lighting by Focus Industries and Troy Landscape Lighting, and drainage systems by NDS. Contractors, as well as do-it-yourselfers, will find everything needed for hardscaping projects, including tools, sand, concrete mix, rebar, angle iron and all the accessories, even geo-textile underlayment. Bring in project measurements and Trenton Block’s experienced staff will help

you figure out the most cost-effective route to a successful project and help avoid ordering too much or too little material. They can also help

you design your dream hardscape.

Kilian himself knows the business Continued on page 20

Established in 1947...

Trenton Block is celebrating their 70th anniversary.

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Business Report | April 2018

Page is passionate about helping people

By Carol Kinsley

Carolyn A. Page is passionate about helping people buy or sell a home.

“Home ownership is such an important part of a striving, self-sustaining community, and it’s important to individuals,” Page said.

Born in Maryland and for a time a resident of Kentucky, Page moved to Delaware in 2014 with her husband and college student son, the youngest of their three children. They now live in Magnolia, Del. After great careers in elementary education, bankruptcy law and advocacy, Page decided to become a realtor and is licensed in Delaware and Maryland.

“I became a part of a highly respected and trusted brokerage company, LakeShore Realty LLC, located in Lewes,” she said. Founded by Renee Trenton Block continued

from the outside in. He started as a hardscape masonry and aquatic pond contractor and moved inside to handle sales before eventually taking over the company. His 18-year-old son already has his CDL-A license and has worked in the business since he was 8. Kilian’s daughters worked at the counter during summers when in school.

Getting materials to the job site is no problem. You can expect same or next day delivery. Kilian said, “We have a dependable line of late model delivery trucks. We can move material directly into the yard where it is needed with rear-mounted fork lifts.”

You can order at any location and have materials delivered to your site in Delaware, Pennsylvania or New Jersey. Trenton Block has locations in Lawrenceville, N.J., telephone (609) 396-9750; Ivyland, Pa., phone (215) 860-8800; and Milton, Del., phone (302) 684-0012. The website is www. mytrentonblock.com and includes a downloadable EP Henry catalogue, but no internet orders are accepted. Accuracy is critical, so you must talk to a sales associate.

20

Business Report | April 2018

Thompson at 19413 Jingle Shell Way, LakeShore Realty is a full-service real estate firm committed to “redefining service in real estate.”

Page continued, “We begin our relationships by following the core values that start with respect and include integrity, knowledge, responsiveness and professionalism.

LakeShore Realty has a proven track record of successful real estate transactions. I am excited to be a part of a brokerage that wants to reassure clients that their best interest will always come first in every real estate transaction.”

Page added that when she first moved to Delaware, she fell in love with the beach, and now focuses on residential clients there.

She admired all the luxurious houses, but wondered how ordinary folks were able to find homes. While she is delighted to help someone buy or sell a luxury home, she said, “I want to be part of the conversation, part of the solution to finding affordable housing.”

To learn more about the “clientfirst” philosophy at LakeShore Realty, contact Carolyn Page on her cell at (301) 357-9161 or at the office, (302) 200-9074.

Delmarva Roofing continued

panies. Delmarva Roofing, Inc. has worked on projects from small individual, residential decks to large million dollar projects.

Delmarva Roofing has participated in training programs from both Conklin and Duradek, and are trained in the installation of all of their systems. DRC has an active Safety Program, and is pro-active in the safety issues of today.

We have taken both the 10-hour OSHA and the 30 hour OSHA Trainings. We have hired an outside company to help us with all of our Safety concerns.

For more information, check out our webpage @ www.delmarvaroofing.com

Carolyn A. Page REALTOR ® - LIC RS 0024061 Licensed in DE & MD

Cell: 301-357-9161

Office: 302.200.9074 cpageproperties@gmail.com www.lakeshorerealtyllc.com 19413 Jingle Shell Way Lewes, DE 19958 (Independently owned & operated)

Angle Financial & Business Systems brokers businesses

By Carol Kinsley

If you are thinking of selling your business in an easy, quiet transition, the John Rowley team at Angle Financial & Business Services in Dover stands ready to assist. If there is commercial property involved, that’s no problem, since both John Rowley and his son, Johnny, have a real estate license and can handle all aspects of the sale.

“We broker businesses,” Rowley said. “We focus on businesses that want to sell, determine the value based on cash flow and revenue, then help posture the business for sale. We can list it and market it confidentially to prospective buyers in our network.

“Our objective is to sell your business quickly to someone who can run it successfully.”

The Rowley team has prospective buyers looking for specific kinds of businesses or specific locations. By offering your business to their network of contacts by means of telemarketing, direct mail, email campaigns and online advertising, the Rowleys may be able to sell your business without even putting up a sign.

If you are interested in buying a business, the Rowley team can help you, too.

They will help you gain insight into your chosen business category by analyzing thou-

sands of recently sold similar businesses, to make sure the one you have an eye on is being offered at a fair price.

They’ll help you pre-qualify for a loan, perhaps through a non-bank lender, local bank, bridge loan, Small Business Association loan or by seller financing.

Don’t hesitate. Let Angle Business and Financial Services do all the hard work qualifying buyers, marketing, advertising and negotiating. Call tollfree at (866) 651-6680.

The firm is located at 31 Saulsbury Road Unit 2 in Dover.

Opened in 2010, Angle Financial & Business Services also offers Auto/ Home/Business and Life Insurance, personal credit repair, Business Credit and Lead generation programs.

Find the full range of services at www.AngleBizSell.com.

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302.674.3400 46 S. State St. Dover, DE 19901 Business Report | April 2018

Millsboro looks to become a residential hub, destination for new businesses

By Mike McClure

Millsboro Town Manager Sheldon Hudson has only been on the job for about around two years after serving as assistant town manager, but he takes great pride in what the town has been able to do in just a short period of time.

The Clarksville native credits his good relationship with the town council, police chief, and the Greater Millsboro Chamber of Commerce.

“We have a lot of tailwinds working in our favor,” said Hudson, who added that he, along with the Council and the Chamber, has a lot of big ideas for the town.

“It’s right in my own backyard where I grew up. It’s very personal for me. Local government, for me, is where it’s at.”

22

Business Report | April 2018

According to town estimates, Millsboro has seen a population growth of 12 percent per year. With a current population of 5,000-6,000, one of the county’s largest year round populations, the town is on pace to double over the next five to 10 years.

According to a University of Delaware study, Millsboro was second only to Middletown in residential building permits statewide.

“We often see ourselves as a Southern Delaware version of Middletown,” said Hudson.

Hudson sees the town as a potential residential hub. With a location central to all the local hospitals, Millsboro is looking to draw working professionals from all walks of life.

The town also prides itself on being

very business friendly, which would explain the high level of commercial and residential growth it has seen over the years, with more to come in the future.

Hudson said the town has been very accommodating when it comes to fees.

Business licenses cost $20 per year and impact fees were lowered by about 25 percent last year.

“It seems like some towns look for ways to say no, we look for ways to say yes,” Hudson said. “We try to go the extra mile.”

The town also changed the way it calculates water and sewer impact fees for restaurants. The reduction in fees has meant at least $25,000 in cost avoidance for these establishments (up to $100,000 in some cases)..

Among the businesses expected to come to Millsboro in the near future are: Starbucks, Tractor Supply, ChickFil-A (opening in April), Royal Farms (under construction), Mid-Atlantic Animal Hospital, and Ashley Furniture HomeStore. Lewes Dairy is also moving to town after construction is complete on its new distribution center.

According to the owners, the dairy will also build an ice cream parlor.

And while some towns narrow their focus on the highway or downtown, Millsboro is looking to build both areas of town.

The town is looking to add new sidewalks downtown in addition to adding pavers to help beautify the town.

Hudson said the town may also add new street lighting. The investment by the town may help raise property values.

Hudson hoping private investor funds will also help aid the towns’ downtown efforts.

“The town wants to take the lead in making that capital investment,” said Hudson.

Christmas time is a big part of Millsboro’s focus in the downtown area. The town does a tree lighting ceremony and had live music and a bon fire last year.

This year organizers are looking to add food trucks.

Millsboro is in the unique position of having a lot of traffic going through the downtown. But the town sees the planned bypass (around 2025) as a positive thing and supports the state’s efforts.

Hudson said the idea is that people will be more apt to stop with less traffic. Millsboro’s vision for a future with the bypass is having a neighborhood concept with car, bike, and pedestrian traffic downtown.

Also in the works for the town is a new police station. With the potential for even more growth, additional police services will be needed.

An event that attracted a large crowd to the town last year was the Millsboro Stars and Stripes, which offered fireworks, food and fun and had the Cupola park at capacity in its inaugural year.

This year’s event, sponsored by the Chamber, will take place June 30.

CONSTRUCTION- A drive in and around the town of Millsboro will produce many scenes like the one above, construction work on the future Royal Farms Store. The Millsboro Chick-Fil-A, shown below, is slated to open this month.

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Business Report | April 2018

RIBBON CUTTING - The Central Delaware Chamber of Commerce’s 2018 Leadership Central Delaware Class donated 4,726 books to Read Aloud Delaware recently. Read Aloud Delaware’s mission is to ensure that each preschool child in Delaware is regularly read to one-on-one. On average, the organization gives away about 500 books each month to children in Central Delaware. Read Aloud Delaware is located at 9 E. Loockerman St., Ste. 203, Dover. For more information on how you can help their initiative, call 302-674-4423. For more information on the Leadership Central Delaware Program, contact Laura Wisler, director of LCD & Program Development at the CDCC, at 302-734-7513.

Pictured from left: Laura Wisler, CDCC; Angelica Thompson, Read Aloud; Nick Alexander, Merrill Lynch; Greg Springer, Bayhealth Medical Center; Fawna Shultie, Connor Strong & Buckelew; Elaine Nolan, Dream Vacations; Mike Henry, Becker Morgan Group, Inc.; Patrick Long, Dover Motorsports, Inc.; Matt Fortune, Delaware State University; Jessica Riehl, Auntie Anne’s Soft Pretzels; Tony Williams, Dover Air Force Base, 512th AW; Doug Gallagher, On the Move Realty; Mary Randall, Read Aloud Delaware; John Buckley, Delaware Technical Community College.

24

Business Report | April 2018

RIBBON CUTTING - The Chamber of Commerce for Greater Milford (CCGM), along with City of Milford Councilman Arthur Campbell, City Manager Eric Norenberg, CCGM Vice President Alicia Hollis, CCGM Secretary Jennifer Jurczak, friends and family celebrated a ribbon cutting for the grand opening of Ashtanga Yoga 302 located at 123 Causey Ave., Milford. The studio offers Ashtanga yoga, a restorative class, an Improv vinyasa flow class for all levels as well as massage therapy. For more information, visit www.ashtangayoga302.com. Pictured from left: Donnie Donovan; Kassie Donovan; Kaila Muncy; Josh Muncy; CCGM Vice President Alicia Hollis; City of Milford Manager Eric Norenberg; Councilman Arthur Campbell, Dana Patone, CCGM member; Donna Thompson, CCGM member; CCGM Secretary Jennifer Jurczak; Mandy Baker, CCGM member; Joe Cassey, CCGM member and friends and family members.

Send us your news

Readers are invited to send any news that they would like to see featured in the Business Report. Items can be e-mailed to mmcclure@mspublications.com.

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Business Report | April 2018

BUSINESS LICENSES BRIDGEVILLE Tieder Electric; 18904 Maranatha Way, Ste. 1; contractor residential: DELMAR Adkins Custom Contracting LLC; 18575 Line Church Rd.; contractor-residential Conley Enterprises LLC; 36999 Brittingham Rd.; contractor-residential DOVER Ormae; #7824, 8 The Green; professional and/or personal services Glamherchic; 244 Loblolly Pine Dr.; retailer-dry goods & apparel Something From Nothing LLC, Akhibachi’s; 768 Townsend Blvd.; retailerfood (except restaurant) Bettina Turner; 6364 W. Denney’s Rd.; direct care worker Happy Kaizen Productions LLC; 8 The Grn. Ste. A; wholesaler-any products JSM Group LLC; 8 The Grn. Ste. 7867; wholesaler-any products Market on the Moon Industries; 8 The Grn. Set. R; wholesaler-any products Varo International LLC; 8 The Grn. 7876; wholesaler-any products Global Consulting and Staffing; 8 The Grn. Ste. A; professional and/or personal services Ingenuity Gallery Inc.; 8 The Grn. Ste. R; wholesaler-any products LIF-Products LLC; 8 The Grn. Ste. 7798; wholesaler-any products Smart Brands LLC; 8 The Grn. Ste. 7885; wholesaler-any products Dorsey, Erin E.; 445 E. Water St.; direct care worker Country Cleaners; 538 Crawford Ave.; professional and/or personal services Gibbs, Nija M., Nija’s Care; 406 Country Dr. Apt. F; direct care worker Dominican Spice LLC; 114 Porcher St.; retailer-restaurant Zuck, Christine M., The Color Palette; 250 Gateway South Blvd.; personal servicesbeautician Spader Landscaping; 1537 Kitts Hummock Rd.; professional and/or persona services 2 Helping Hands Corp.; 1001 White Oak Rd. Apt. M12; direct care worker Don’t Forget About Me; 1001 White Oak Rd. Apt. J 22; professional and/or personal services Roden, Cambra M., Cambra Carroll Photography; 4021 Rosewood Dr.; photographer Latorrie, Marie LLC; 139 Holmes St.; pro26

Business Report | April 2018

fessional and/or personal services Virtuous Touch; 331 Nob Hill Rd.; professional and/or personal services Corinto General Construction; 80 Grissom St.; contractor-residential Apple Insurance Inc.; PO Box 1189; professional and/or personal services First State K9 LLC; 300 Lynnbury Woods Rd.; wholesaler-any products Parks, Glenenise R., Jazzercise; 33 Turningleaf Ct.; professional and/or personal services Gallery D Photography LLC; 129 Brandywine Dr.; photographer Cruz Publishing Group; 64 Representative Ln.; personal services-distributor Hood, Kimberly A., Kimszewelzs; 1204 Woodrow Ct.; retailer-various products Kinsman, Evelyn H., Holly’s Hospitalities; 546 Fairview Ave.; professional and/or personal services Wayman Enterprises LLC, DMW Enterprises; 25 Bennington St.; wholesalerany products Morris, Lakeishia, J & K Enterprises; 25 Bennington St.; wholesaler-any products Morris, Lakeishia, J&K Transportation; 1344 Forrest Ave.; drayperson/mover Alpha Care Medical LLC; 642 S. Queen St., Ste. 102; professional services-medical office Dixon, Tenishia, Living La’Rae; 200 W. Loockerman St., Apt. 310; professional and/or personal services Baker, Leah M., Leah Baker Designs; 128 Shadow Ct.; retailer-various products Zachary Turner, Z Turner Designs; 1566 John Clark Rd.; retailer-various products D’s Ultra Sealant Services LLC; 744 Dundee Rd.; contractor-residential Corza Technologies; 1550 S. Governors Ave.; professional services-counselor Amazing Home Care Agency LLC; 1300 S. Farmview Dr. Apt. A14; professional and/ or personal services Tineal de La Cruz; 11 Fairway Lakes Dr., Apt. D34; professional and/or personal services GEORGETOWN Seymore, Desiree D., D&R Retail Cleaning; 17072 Sand Rd.; professional and/or personal services-unclassified Lower Sussex Landscape; 239 W. Pine St.; professional and/or personal services Brittingham, Christina M., SC Special Needs Services; 24175 Wood Branch Rd.; professional and/or personal services

BMC East LLC: 20769 Dupont Blvd.; retailer-various products, wholesaler-various products, contractor-residential West, Ryan D., West Photography; 16484 Old Furnace Rd.; photographer Bilu Construction; 20449 Kelly St.; contractor-residential GREENWOOD NC Paving LLC; 8839 Greenwood Rd.; contractor-residential Morra Landscape Company; 10366 Fawn Rd.; contractor-residential HARRINGTON Kiser, Rayoscha Z.; 58 Diamond Ct.; direct care workers Wagenhoffer Racing LLC; 10838 Shawnee Rd.; harness race trainer Eakin, Wayne A., Midshore Project Management Services; 28 John Andrews Dr.; drayperson/mover LAUREL Jumar Property LLC; 1128 S. Central Ave.; commercial lessor Sussex Irrigation LLC; 100 W. 10th St.; retailer-farm machinery dealer Hochstedler, Jacob A., Extra Yard Technologies; 400 Laurel Ct., Unit 401; professional and/or personal services Glass Anatomy; 11290 Trussum Pond Rd.; retailer-vapor products only LEWES Thornsberry Behavioral Health, TBHS LLC; 1500 Savannah Rd.; professional services-counselor Vineyard Commissary LLC; 12001 Old Vine Blvd.; wholesaler-food (except processor) Joseph W. Dineen; 31706 Grenache Ct.; contractor-residential Marshall-Rivera Gregory; MR Construction; 34085 Orchid Ln.; contractorresidential Holistic Pathways DE LLC; 23933 Creek Ln.; professional and/or personal services Juliano Senior Care LLC, Amada Senior Care Southern DE; 19799 Shirling Ln.; professional and/or personal services Kaigaion LLC; 16192 Coastal Hwy.; wholesaler-any products Kenny Singh LLC; 16192 Coastal Hwy.; wholesaler-any products Cutty Sark Trading LLC; 16192 Coastal Hwy.; wholesaler-any products Anaco; 16192 Coastal Hwy.; wholesaler-

any products Jrica Group LLC, Jrica Store; 16192 Coastal Hwy.; wholesaler-any products Burton Builder Homes LLC; 32292 Nassau Rd. Unit B; contractor-residential Landscape Fred’s LLC; 20320 John J. Williams Hwy.; contractor-residential Meibaum Landscaping, Inc.; 34527 Maple Dr.; contractor-residential Meibaum Excavation Inc.; 34527 Maple Dr.; contractor-residential Boyer Engineering LLC; 33770 Woodland Cir.; professional servicesengineer Sigler, Robert, Belladrew IAQ; 18488 Belle Grove Rd., Unit 6; contractorresidential DB Remodeling LLC; 30223 Regatta Bay Blvd.; contractor-residential Tangerine Dragon LLC; 300 Lakeside Dr.; wholesaler-any products MILFORD Duncan, David, Allscapes Mid-Shore; 3902 Fullerton Ct. Unit F; residential contractor/developer Starbucks Corp.; 628 N. Dupont Blvd.; retailer-restaurant Lakeside Physical Therapy LLC; 907 N. Dupont Blvd.; professional servicesphysical therapy One Stop Market, BSPS LLC; 915 N. Walnut St.; retailer-food (except restaurant) Vann, Dwyanna, Stylz By D’Lite; 203 Bright Way Apt. 34; personal servicesbeautician Leeuwen, Jesse L., Simply Koi Fish; 1017 SE 2nd St.; wholesaler-any products Black Label Enterprise; 409 SE Front St.; professional and/or personal services Devine Designs LLC; 811 N. Washington St.; professional and/or personal services Soucek, Sandra E.; Capturing Your Bliss Photography; 6487 Cedar Neck Rd.; photographer Main Street Online; 4318 S. Bowers Rd.; advertising agency MILLSBORO Sadowski, John R., JS Consulting; 22781 Phillips Hill Rd.; professional and/ or personal services Swamps Property Maintenance; 34604 Lynch Rd.; contractor-residential Shore Grade LLC; 22009 Dots Rd.; contractor-residential

Mears Baseball Instruction; 24975 Radish Rd.; professional and/or personal services Blue Bag Ventures LLC, Chick-Fil-A; 30141 Commerce Dr. #9; retailer-restaurant Gary Bifferato, Bifferato’s Appraisal; 29 Harbor Rd.; professional and/or personal services JL Pizarro Trucking LLC; 27808 Chris Dr.; drayperson/mover Hanyok, Christopher; 35517 Sussex Ln.; professional and/or personal services Youst, Nancy L., The Crafty Cat; 34519 Fleet St.; manufacturer-textile apparel etc.

Bovic Floors LLC; 24885 Rivers Edge Rd.; contractor-residential SEAFORD Aguilar House Cleaning LLC; 18274 Clendaniel Drive; professional and/or personal services Excelsior Brands; 25576 Business Park Drive; wholesaler-any products Addiction Medical Facility; 1309 Bridgeville Hwy.; professional and/or personal services Deshields, Sheree P., Heavenly Hot Dogs; 307 5th St.; retailer-restaurant Jeelle Luxury Hair Extensions; 701 Kimbrough Ct., Unit 108; wholesaler-any products Bivens Precious; 408 E. King St.; direct care worker Missy; 212 E. 4th St.; direct care worker Rementer, Cody S., Compression Junkies; 4940 Briarhook Rd. Mimi Special Touch LLC; 24379 Concord Pond Rd.; direct care worker Grice Trucking LLC; 24694 German Rd.; drayperson/mover Joe’s Auto & Equipment Repair; 10114 Thomas Horseshoe Dr.; personal servicemotor vehicle service Passwaters Towing LLC; 26822 Sussex Hwy.; drayperson/mover William A. Brown; Exceptional Image Carpentry; 9056 Easter Ln..; contractorresidential

Abe Junk Removal & Home Services; 16 Annie Gillis Ln.; contractor-residential K and N Cleaning Service; 611 Hawkeye Branch Rd.; professional and/or personal services Buford Arms LLC; 5022 Wheatleys Pond Rd.; wholesaler-machinery , equipment & supplies Relationship Restoration; 100 Southall Ct.; professional and/or personal services Brian Passalaqua LCSW; 188 Markham Ct.; professional servicescounselor Terminal Development; 230 Southern View Dr.; professional and/or personal services N. Kirkwood; 56 Arrowood Dr.; personal services-general repairperson On the 16th; 192 Needham Dr.; retailer-dry goods & apparel Vass, Alexis, Passion for Pearls; 125 Century Dr.; retailer-catalogue & mail order house

Rehoboth Beach Area Business

Profiles

May

Business Report

Along with a half page ad, we will include a

500 word arcticle about your business. With a third page ad, there will be a 250 word article.

SMYRNA Johnson, Robert C.; 226 N. Main St.; professional and/or personal services Blue Hen Dental LLC; 231 S. Dupont Blvd.; professional services-dental office Summer Solutions; 628 Dairy Dr.; professional and/or personal services Voss, Zachary J., Zach’s Undercut; 202 Ashton Ct.; professional and/or personal services

Reserve your advertising space today.

Contact Chris Redman today.

302.629.9788

email credman@mspublications.com 27

Business Report | April 2018

How to identify eight key parts of your brand message

By Patricia V. Rivera

It happens! You started your business or organization without carefully documenting all the essential elements of your brand story. You’ve tweaked words here and there over the years. But deep down, you know you really haven’t nailed your brand message.

The good news is that it’s never too late to create a brand messaging playbook.

You’ll gain a comprehensive document that contains all the relevant marketing messages and selling statements. It serves as the springboard from which you can write all your marketing pieces, including sales letters, video scripts, brochures and website pages.

It’s worth the effort because brand clarity attracts customers who know exactly what you offer and what they should connect with you.

This guide only addresses the verbal brand. The visual brand — including the fonts, colors, logo and more — will be covered in next month’s column.

The foundation of your messaging playbook starts with these branding elements: 1. Purpose Statement: Know your why.

This is neither your mission statement nor an explanation of what you do. Your pur-

pose statement speaks to your why. It fuels passion and energy into your brand. You’ll explain the what and how later.

Starbucks, for instance, doesn’t push coffee in its purpose. Instead, it strives “to inspire and nurture the human spirit — one person, one cup and one neighborhood at a time.”

2. Prospect: Clearly define who you serve and what they value. Ideally, their values should align with your brands. Think about your ideal customer, not your average one.

3. Pain Points: Empathize with your ideal clients and see the world through their perspective.

When you can understand their pain points in relation to the service you offer, you’re in a better position to craft messages that speak to their logic and emotion.

4. Personality: Describe your organization.

What adjectives would you use? What personality traits stand out? A strong brand personality inspires people to connect in a more meaningful way. Be sure to include voice and tone.

5. Pillars: Know what you stand for. Your brand pillars, or principal messages, reflect your differentiators or values. You’ll need proof points that support each pillar. Amazon’s pillars, for instance, are customer obsession (rather than competitor focus), passion for invention, commitment to operational excellence and long-term thinking.

6. Proposition: Explain in easy-to-understand

language how your approach and services are unique (hence, the unique value proposition). This statement should describe what you do, who you help and how you help them.

Rivera 7. Promise: Declare what commitment you’re making to your clients. What is your brand offering that is unique in your sector and appealing to your ideal clients?

8. Punchy Tagline: Sum up your brand personality or promise in a concise and punchy phrase. Then use this in all your marketing material.

Documenting your brand messaging elements ensures consistency and clarity for your team and your ideal clients. Take the time to align your messages and share a solid story across all your communications.

To download a complete brand messaging workbook, go to hookpr.com/brandingworkbook.

Patricia V. Rivera is a marketing consultant and founder of Hook PR & Marketing in Lewes (www.hookpr.com).

RIBBON CUTTING- Detailing by Wendell hosted a ribbon cutting at the CDCC on March 23. Wendell Howell, owner, was joined by several of his friends and supporters – All State Insurance, Bright Side Roofing and Siding, Diamond State Pest Control, New Image, and Shureline Electrical to name a few – with whom he has built relationships through his connection with the chamber. According to Howell, “My business has increased since joining the CDCC in October and I am thankful.”

Howell has goals of opening more locations in a few different states.

Detailing by Wendell can handle all jobs, any size vehicle, RV’s, boats and motorcycles. The company also services personal and commercial vehicles.

Detailing by Wendell has the flexibility to service all clients, as evidenced by the business’s epigram, “My place or yours.” To separate himself from the competition, Howell operates a mobile unit in addition to his location at 736 West South Street in Smyna.

Howell is shown with friends and supporters during the ribbon cutting ceremony.

28

Business Report | April 2018

Business Report Vol. 21 No. 7 PRESIDENT

Bryant Richardson TREASURER

Carol Wright Richardson PUBLISHER

Mike McClure

COMPOSITION

Elaine Schneider Tina Reaser Karen Cherrix Kimberly Beard

VP OF MARKETING

Chris Redman SALES

Greg English Tede Griffith C O N TA C T

Morning Star Publications 302-629-9788 951 Norman Eskridge Hwy. Seaford, DE 19973

msbusinessreport.com

businessreport@mspublications.com sales@mspublications.com

Focusing on the ambition and innovation that make Delaware businesses unique.

NEW OFFICERS AND BOARD MEMBERS - The Western Sussex Chamber of Commerce, formerly the Greater Seaford Chamber of Commerce, swore in Mike McClure as the first board president under its new name. McClure, far right, joins executive director Lynn Harman and current officers Lora Schuler, secretary/treasurer and past-president John Tarburton (middle photo). McClure also recently swore in directors Kevin Yingling, Rob Harman , and Tom Darby for new terms on the board (top photo). Above, John Tarburton congratulates McClure on being the chamber’s new president.

please recycle this magazine

29

Business Report | April 2018

BUSINESS DIRECTORY ACCOUNTING Horty & Horty, P.A. Doug Phillips, CPA, Cr.FA 302-730-4560 cpainfo@horty.com 3702 N. DuPont Hwy. Dover, DE 19901 ADVERTISING Morning Star Business Report Mike McClure 302-629-9788 302-629-9243 fax www.msbusinessreport.com sales@mspublications.com 951 Norman Eskridge Hwy. Seaford, DE 19973 ARCHITECTS & ENGINEERS Davis Bowen & Friedel, Inc. Michael Wheedleton AIA Randy Duplechain P.E. 302-424-1441 302-424-0430 Fax www. dbfinc.com milford@dbfinc.com 23 N. Walnut St. Milford, DE 19963 CHAMBER OF COMMERCE Bethany-Fenwick Area Chamber of Commerce Lauren Weaver 302-539-2100 302-539-9434 fax www.thequietresorts.com info@bethany-fenwick.org 36913 Coastal Highway Fenwick Island, DE 19944 Central Delaware Chamber of Commerce Judy Diogo 302-734-7513 302-678-0189 fax www.cdcc.net jdiogo@cdcc.net 435 N. DuPont Hwy. Dover, DE 19901 Chamber of Commerce for Greater Milford Jo Schmeiser 30

Business Report | April 2018

302-422-3344 302-422-7503 fax www.milfordchamber.com milford@milfordchamber.com 24 NW Front Street Milford, DE 19963

Center) 306 Rehoboth Ave (Administrative Offices or Admin.

Offices) Rehoboth Beach, DE 19971

302-226-3182 fax www.CountyBankDel.com 19927 Shuttle Rd. (Main Office) Rehoboth Beach, DE 19971

Georgetown Chamber of Commerce Kevin Thompson 302-856-1544 302-856-1577 fax www.georgetowncoc.com info@georgetowncoc.com 827 E. Market St., PO Box 1 Georgetown, DE 19947

Western Sussex Chamber of Commerce Lynn Harman 302-629-9690 302-536-1916 fax www.westernsussexcoc.com lynn@westernsussexcoc.com 26673 Sussex Highway/ P.O. Box 26 Seaford, DE 19973

Del One Federal Credit Union 10 Statewide Locations Amy Resh 302-672-1492 302-739-1790 fax www.Del-One.org amy.resh@del-one.org 270 Beiser Blvd.

Dover, DE 19904

Lewes Chamber of Commerce Betsy Reamer 302-645-8073 Toll Free 877-465-3937 302-645-8412 fax www.leweschamber.com inquiry@leweschamber.com 120 Kings Hwy., P.O. Box 1 Lewes, DE 19958

COMMERCIAL CLEANING SERVICES EASTERN SHORE CLEANING, LLC Chris and Sonice Lee (302) 752-8856 www.easternshorecleaning. com easternshorecleaning@ comcast.net

Delaware State Police Federal Credit Union Ina C. Fitch 302-856-3501 ext. 140 302-856-2539 fax www.dspfcu.com ifitch@dspfcu.com P.O. Box 800 Georgetown, DE 19947

Greater Millsboro Chamber of Commerce Carlene Roche 302-934-6777 302-934-6065 fax www.millsborochamber.com info@millsborochamber.com 102 Washington St., Suite 6 P.O. Box 187 Millsboro, DE 19966

EDUCATION Delaware Technical Community College Workforce Development and Community Education Christopher M. Moody, Director (302) 259-6330 302-259-6759 fax www.dtcc.edu/continuingeducation cmoody@dtcc.edu Carter Partnership Center 21179 College Drive Georgetown, DE 19947

Milton Chamber of Commerce Terri Fox 302-684-1101 www.historicmilton.com chamber@historicmilton.com P.O. Box 61 Milton, DE 19968 Rehoboth Beach - Dewey Beach Chamber of Commerce & Visitor Center Carol Everhart 302-227-6446 302-227-2233 ext. 13 302-227-8351 fax www.beach-fun.com carol@beach-fun.com 501 Rehoboth Ave (Visitors

FINANCIAL Bank of Delmarva Scott Rukowicz 302-875-5901 302-875-1766 fax www.bankofdelmarva.com srukowicz@bankofdelmarva. com 200 East Market St. Laurel, DE 19956 County Bank 7 Sussex County Locations 302-226-9800

Dover Federal Credit Union Six Statewide Locations Deb Jewell 302-678-8000 www.doverfcu.com 1075 Silver Lake Blvd.

Dover, DE 19904 djewell@doverfcu.com FUNERAL SERVICES Watson Yates Funeral Home A member of the Parsell Funeral family 302-629-8561 watsonyatesfuneralhome. com Front & King St. Seaford, DE 19973 GRAPHIC/WEBSITE DESIGN Dean Design Marketing Group Stephanie Whitcomb 302-542-9550 www.deandesign.com thestudio@deandesign.com stephanie@deandesign.com

13 Water St. Lincoln, DE 19960 HEALTH Bayhealth Kent General Milford Memorial Pam Marecki 302-744-7013 302-735-3227 fax www.bayhealth.org pam_marecki@bayhealth.org 640 S. State St. Dover, DE 19901 Beebe Medical Center Christina Deidesheimer 302-645-3220 302-644-9032 fax www.beebehealthcare.org cdeidesheimer@beebehealthcare.org 424 Savannah Rd. Lewes, DE 19958 Nanticoke Health Services Sharon Harrington 302-629-6611 302-629-3211 fax www.nanticoke.org harringtons@nanticoke.org 801 Middleford Rd. Seaford, DE 19973 INSURANCE Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-536-6257 fax www.averyhall.com jgast@averyhall.com cwilliams-wroten@averyhall. com 500 W. Stein Highway Seaford, DE 19973 Lyons Companies David F. Lyons, Sr. David F. Lyons, Jr. Lew Harrington Timothy Lyons John Pierson 302-227-7100 www.lyonsinsurance.com info@lyonsinsurance.com 19643 Blue Bird Lane, Unit 8 Rehoboth Beach, DE 19971

M Insurance William Biordi, owner 302-732-6655 302-732-6485 fax www.insuranceservices.com info@insuranceservices.com 32183-9 N. Dupont Blvd.

Savannah Square Shopping Center P.O. Box 8 Dagsboro, DE 19939 INTERNATIONAL BUSINESS World Trade Center Delaware Carla Sydney Stone 302-656-7905 wtcde.com 802 N. West St. Wilmington, DE 19801 INTERNET SERVICE & WEB PAGE DESIGN Delmarva Digital Tim Smith 302-875-7700 302-875-8288 fax www.ddmg.net ddmg.netsales@ddmg.net 220 Laureltowne Laurel, DE 19956 PRIVATE INVESTIGATIVE SERVICES Mohr Investigative Services, Inc. James W. Mohrmann 866-370-1004 www.mohrinvestigations.com jmohrmann@mohrinvestigations.com 9 East Loockerman Street, Suite 201 Dover, DE 19901 JEWELERS Holland Jewelers 302-947-1200 Excellence since 1990!

20750 John J. Williams Hwy. Peddlers Village Lewes, DE 19958 www.hollandjewelersinc@ yahoo.com LEGAL Sergovic, Carmean & Weidman, P.A Attorneys At Law

John A. Sergovic, Jr. Shannon D. Carmean Burton Seth L. Thompson Deirdre A. McCarthy Elizabeth Soucek David J. Weidman Shannon R. Owens 302-855-1260 302-855-1270 fax www.scdelaw.com 406 S. Bedford Street Suite 1 PO Box 751 Georgetown, DE 19947 Law Offices of Karen Y. Vicks, LLC 302-674-1100 888-598-8890 kvicks@vickslaw.com 500 W. Loockerman St. Suite 102 Dover, DE 19904 The Smith Firm Michael R. Smith, Esq. Chad R. Lingefelder. Esq. Blake W. Carey. Esq. 302-875-5595 302-280-6592 fax 8866 Riverside Drive Seaford, DE 19973 302-827-2046 fax 323D Rehoboth Ave. Rehoboth Beach, DE 19971 MARKETING & PUBLIC RELATIONS Hook PR Group Patricia V. Rivera 302-858-5055 www.hookpr.com patricia@hookpr.com 135 2nd Street, 2nd Floor Lewes, DE 19968 PRINTING & PROMOTIONS Rogers Graphics Darrell Fearin 302-856-0028 dmvprinting.com print@rogersgraphics.com 26836 Lewes Georgetown Hwy Harbeson, DE 19951 Print Shack Inc. 302-629-4430 302-629-4056 fax 31

www.printshackde.com 9203 Brickyard Road Seaford, DE 19973 REAL ESTATE Callaway, Farnell and Moore, Inc. Office: 302-629-4514 Toll Free: 800-966-4514 www.cfmrealestate.com admin@cfmnet.com 500 W. Stein Hwy. Seaford, DE 19973 Coldwell Banker Resort Realty Skip Faust 302-227-5000 office 302-745-8764 cell 302-227-5008 fax www.skipfaust.com skip@skipfaust.com 20184 Coastal Hwy. Rehoboth Beach, DE 19971 The Real Estate Market Randy Hill, Broker 315 N. Central Ave. Laurel, DE 19956 302-877-8100 office 302-877-8111 fax realestatemarket.pro Randy@realestatemarket.pro STAFFING AGENCY Quality Staffing Services Susan Megarge, office manager 302-990-5623 ext. 21 302-990-5626- fax- attention Susan EasternShoreJobs.com susanm@qssjobs.com 308 E. Stein Highway Seaford, DE 19973 YOUR BUSINESS Include your business in this directory.

Rates are low; the potential to reach thousands of business-minded customers is great.

Contact credman@ mspublications.com.

Business Report | April 2018