MORNING STAR
Business Report SEPTEMBER 2016 COMPLIMENTARY
INSIDE: TRANSPORTATION
dsbchamber.com 302 482-2120 Small businesses are as important to a community as the roads and infrastructure of a town. Even though big business hire many employees, small businesses as a whole have hired more over the last ten or more years. The Delaware Small Business Chamber is proud to be the only chamber in the State of Delaware and surrounding communities to focus on businesses with zero to one-hundred employees and the larger companies that purchase locally from the small business owners. We are the only chamber in the world that will actually turn down members. The Delaware Small Business Chamber is a true statewide chamber with multiple events every month throughout the state, not just one county. We look at ways to not only bring businesses together but also bring consumers and small businesses together. As many big corporations have moved out of the area or have downsized, those
former employees have been starting their own small businesses and contributing to our local economy by bringing growth and innovation to the state. These new and already established small businesses also help stimulate economic growth by providing employment opportunities to people who may not be employable by larger corporations. I challenge each of you to take 10 percent of the purchases that you make at big box stores or large corporate businesses and purchase from a local small business. The smaller businesses usually offer better customer service. Local ownership ensures that important decisions are made locally by people who live in the community and who will feel the impacts of those decisions. The Delaware Small Business Chamber will be using this page to promote some of the local businesses that are members and to provide information in the future that is useful to readers. We suggest you
Mobile Cloud Video Game Party CONTACT INFO: (302) 531-5858 WWW.DELAWAREGAMEPARTY.COM There birthday parties andthere thenare there There are are birthday parties and then Mobile Cloud are Mobile CloudWeVideo Game Video Game Parties. bring the party Parties. to you with 7 High We party to you with 7 High Def bring TVs. Nothe mesh, no stress and no 10 person limit here. Def No mess, andhave no every 10 game We TVs. have seating for 20 no plusstress people. We system in one here. locationWe PS4, Xboxseating One, XBOX person limit have for360, 20 Wii, and Wii U. We haveWe Atari & Nintendo Games system and you can plus people. have every game NFL TV. Contact us to customize your next inwatch onelive location PS4, Xbox One, XBOX event. 360, Wii and Wii U. We have Atari and MCVGP1@GMAIL.COM Nintendo Games and you can watch live NFL TV.
visit our website www.dsbchamber.com to take advantage many services like our Need-a-Service, where businesses and consumers can request a product or service and we provide quality companies that can help; Circles of Influence section, which shows businesses and consumers other products and services to make life better; the Chamber Directory, a great resource for businesses throughout the state; or the Events Listing, which gives business owners the opportunity to come out and meet with other business leaders and decision makers. As a Delaware business owner or employee or a consumer, we would like to know how we can help make things better. Let us work with each of you to help each other start, build and maintain our businesses in Delaware and the surrounding areas. We look forward to hearing
Bob Older DSBC President
Corporate Consulting Ltd. Helping Small Businesses Incorporate Since 1996
LLC 302-798-6015 S-Corp Inc. www.ready2inc.com
Contact us to customize your next event. MCVGP1@GMAIL.COM
658-2900
302
NEVER PAY MORE!! No Fees. FOR ALL OF YOUR TRAVEL NEEDS
Cruises • Vacations • Cuba Honeymoons • Destination Weddings www.creativetravelinc.com 2
Business Report | September 2016
Servicing businesses with 0-100 employees and the larger companies that support those local small businesses
www.dsbchamber.com • (302) 482-2120
Publisher’s notes You never think about the importance of transportation, getting your around from place to place, until something happens. But it plays a very important role in our lives. Whether you are transporting precious cargo as part of your job or you are driving your own precious cargo on a family vacation, you need to have transportation you can rely upon. This month’s Morning Star Business Report’s theme is, you guessed it, transportation. Having reliable transportation starts with finding the right vehicle for your needs. Chevrolet of Dover (page 23) offers a wide selection of vehicles to choose from and carries on an 86 year legacy of its predecessor, Townsend Brothers. In the market for a trailer? Check out the Utility Eastern Shore Trailer Sales, Inc. ad on page 25. This company offers new and used trailers for all makes and provides service for any
type of trailer. AAA (page 21) is a valuable resource to have in case of an emergency. Winter time carries with it some daunting challenges in getting around when winter weather strikes. As AAA’s article states, year round maintenance of your vehicle can keep it running, especially during the winter. If something does happen with your vehicle, you need prompt and reliable service. That’s where Wm. M. Chambers and Son (below) comes in. The company, which has been servicing its customers since 1915, provides towing and recovery, hauling, and truck repair. Maybe you are looking to go into the transportation business. Delaware Technical and Community College (page 22) is now offering a new degree in logistics, supply chain, and operations management starting this Fall.
Delaware Inquiries:
This month’s cover story (Trinity Logistics) also provides a valuable transportation service. With over 250 employees and five McClure regional center locations, Trinity Logistics is one of the top third party logistics company in the nation. Not bad for a local company which first went into business in 1979. So this month’s Business Report covers a wide array of transportation services that offer services that keep us up and running in our business and personal lives. Don’t forget to check out next month’s Business Report, which is our Healthcare issue. If you are in the healthcare business, you don’t want to miss out on the opportunity to tell your story in the October issue.
SEAFORD • VIOLA DELAWARE
302-629-3553 or 800-470-3553
Maryland Inquiries:
410-228-0719 or 800-470-3553
http://www.chambersmotorsde.com 3
Business Report | September 2016
CHAMBER LISTINGS Chamber
Phone
Key Contact
Dues*
Members
Fax
Bethany-Fenwick Chamber of Commerce
539-2100
Kristie Maravalli
$211
800
539-9434
Delmar Chamber of Commerce
846-3336
Diane Johnson
$75
67
846-3336
Georgetown Chamber of Commerce
856-1544
Karen Duffield
$150
460
856-1577
Laurel Chamber of Commerce
875-9319
Don Dykes
$130
175
280-6365
Lewes Chamber of Commerce
645-8073
Betsy Reamer
$210
432
645-8412
Milford Chamber of Commerce
422-3344
Jo Schmeiser
$165
310
422-7503
Millsboro Chamber of Commerce
934-6777
Amy Simmons
$150
260
934-6065
Milton Chamber of Commerce
684-1101
Lisa Sumstine
$150
120
684-1101
Rehoboth-Dewey Chamber of Commerce
227-2233
Carol Everhart
$210
1,303
227-8351
Seaford Chamber of Commerce
629-9690
Lynn Brocato
$150
340
629-0281
Central Delaware Chamber of Commerce
734-7513
Judy Diogo
$260
1,000
678-0189
Delaware State Chamber of Commerce
655-7221
Chuck James
$315
2,000
654-0691
Delaware Small Business Chamber
482-2120
Bob Older
$285
215
Delmarva Black Chamber of Commerce
450-4501
Clay Hammond
* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members.
Delaware Technical Community College, Terry Campus Citizens – Sponsors – Exhibitors
Delaware Technical Community College, Terry Campus
8 th
A
n
n
u
a
l Keynote Speaker: Scott Kammerer, President of SoDel Concepts
#KentEconSummit2016 Presented in collaboration with Central Delaware Business and Entrepreneurship Consortium
September 20, 2016 Registration, Breakfast & Networking 7:15 am Lunch 12:00 pm
Cost: $30
Breakfast and Lunch Included
To register call 302-857-1400
Online registration is available at
www.dtcc.edu/economicsummit 4
Business Report | September 2016
Terry Campus Conference Center | Dover, DE
Meals on Wheels seeks volunteers
More than 10 million - one in six seniors in the United States face the threat of hunger and more than 15 million - one in four - are living in isolation. In Sussex County, CHEER serves more than 273,000 meals per year to seniors. This summer, Meals on Wheels America, in partnership with the Ad Council, is launching its first-ever national campaign to recruit volunteers to serve the nation’s most vulnerable citizens. With the senior population projected to double by 2050, CHEER is joining the effort to help inspire a new army of volunteers in Sussex County to meet the growing need. Every day, CHEER’s volunteers deliver hundreds of meals along with friendly visits and safety checks to those who need them most. The delivery isn’t just about nutrition; it’s about the moments of human connection that nourish the senior and the volunteer alike. CHEER relies on an army of volunteers to deliver meals, typically between 11 a.m. and 1 p.m., five days a week. The national public service campaign invites America to “Do Lunch” by volunteering during the critical lunch hour period. CHEER needs you to donate your lunch break time and drop off a meal and a smile to a senior in your neighborhood. For more information, contact CHEER’s Volunteer Coordinator Elizabeth Walls at 302-515-3061.
inside September 2016
NEW SIGN- The City of Milford gets a new welcome sign. The sign was unveiled by the Chamber of Commerce for Greater Milford Economic Development Commission members and the mayor. Page 26.
Features 6 - Business Digest 8 - Health 12- Accounting Column 13 - Tourism Column 14 - Personnel File 16 - Business Licenses 32 - Marketing Column 34 - Business Directory
FRONT COVER- Ed and Deana Banning (to the far left in the photo) along with Jeff Banning, President and CEO of Trinity Logistics, with the staff in front of their Delaware operations center in Seaford.
INSTRUCTION- Chris Antonik, department chairperson for commercial transportation at Del Tech’s Owens Campus, instructs student Glenn Boyer in the cabin of a tractor trailer prior to taking it out on the practice area at the Delaware Coastal Airport. Story on page 22.
September Theme: Transportation 3- Wm. M. Chambers and Sons 20- Auto Works Collision Center 21- AAA 22- Delaware Technical and Community College 24- Chevrolet of Dover 25- Utility Eastern Shore Trailer Sales
October Theme: Healthcare Contact Chris Redman at (302) 629-9788 or credman@ mspublications.com.
5
Business Report | September 2016
BUSINESS DIGEST SBA launches new website
SBA has launched certify.sba.gov, a new website to further streamline and improve the application processes for small businesses and entrepreneurs seeking to do business with the federal government. With this website, SBA’s contracting application and certification process for women-owned small businesses is completely accessible online. Women contractors can now easily manage the certification process, including Third Party Certifications as part of the WOSB Federal Contract Program. The new website will eventually serve additional SBA contracting programs, including the 8(a) Business Development Program, the HUBZone Program, and others. The site will allow several forms to be filled out electronically, reducing the burden of printing, scanning, and uploading. As additional certifications like the 8(a) Business Development Program are moved into the new system, documents uploaded for one program may be reused for another. The site also has a tool called “Am I
Eligible?” which allows a small business to answer approximately 15 questions and determine if the Women-Owned Small Business Federal Contract Program, the HUBZone Program, and/or the 8(a) Business Development Program are a good fit for their business.
Riemann named ACEC president
J. Michael Riemann, P.E., Becker Morgan Group, was elected president of the American Council of Engineering Companies (ACEC) of Delaware for the 2016-2018 term. Riemann ACEC Delaware is a non-profit organization of consulting engineering firms of various disciplines and represents 22 engineering firms in Delaware with over 800 employees. Riemann is an associate principal and civil engineer at Becker Morgan Group and has been with the firm for 15 years. He has been a registered Professional Engineer in the State of Delaware since
Strategic Tax Planning Audit Services Profit Analysis Fraud Protection
2006 and was honored as the 2015 Young Engineer of the Year by the Delaware Council of Engineering Societies.
Protection from a cyber attack
Does your nonprofit have a cybersecurity plan? Just like small businesses, nonprofits are vulnerable to cyber-attack due to their limited resources to prevent and recover from one. Michelle Wang, a cybersecurity expert who has experience working with nonprofits, will provide guidance on cybersecurity best practices and resilience in a free webinar. The Delaware Small Business Development Center (DSBDC), in partnership with the Delaware Alliance for Nonprofit Advancement (DANA) and the University of Delaware’s Center for Community Research and Service, will host “Protect Your Nonprofit Organization from a Cyber Attack” at 1 p.m. on Tuesday, Sept. 20, as part of the DatAssured™ program. This event is free, but registration is required. The webinar will cover the common cyber risks and behaviors that can expose an organization to a breach, how to detect
Business Valuation Human Resource Consulting Forensic Accounting Litigation Support
www.horty.com • 302.652.4194 Horty & Horty, P.A. • Certified Public Accountants 503 Carr Road, Suite 120 • Wilmington, DE • 19809 • 302.652.4194 3702 North DuPont Highway • Dover, DE • 19901 • 302.730.4560 6
Business Report | September 2016
BUSINESS DIGEST
NEW MEMBERS - The Georgetown-Millsboro Rotary Club inducted six new members recently. Pictured from left: President Dan Tabler; Alice Erdly, retired registered physical therapist; Leanne Vasold, Sussex district executive, Boy Scouts of America; Darrell LaPrade, senior vice president, Independent Newspapers; Shannon Wright, student enrichment coordinator, Del Tech; Carolyn O’Neal, CHEER community relations director; Chris Wolfe, director of sales and operations, All States Construction Co., Inc. and partner in Delmarva Supply Corp.; President-Elect Reid Beveridge; Secretary Bill Allan; Membership Chairman Randy Cash; and Immediate Past President Carlene Roche. New members are always welcome. Visit www. georgetownmillsbororotaryclub.org to learn more.
and respond to a possible breach, and how to recover from a cyber-attack using NIST’s Cybersecurity Framework. For more information and to register, visit www.delawaresbdc.org or call 302831-1555.
(SPSM) from Next Level Purchasing, Inc. Ashley has been a team member at Trinity Logistics for over eight years.
McAvoy receives certification
KSI receives donation
Ashley M. McAvoy, SPSM, procurement specialist at Trinity Logistics in Seaford, has received certification as a Senior Professional in Supply Management
M
I NS
U RAN C E S E RVI C
ES
Kent-Sussex McAvoy Industries, Inc. (KSI) has received a grant from Merck Animal
Health that will help fund KSI’s expanding Supported Employment Program which places program participants in independent jobs in a community setting. Merck has employed a KSI work crew for many years. KSI is a not-for-profit agency providing vocational training, employment, supported employment, community integration, transportation, and day habilitation services. For more information, contact Alicia Hollis at 422-4014, ext. 3015 for hollisa@ ksiinc.org.
HOME • AUTO • BUSINESS Call us today for a quote and start saving! 302-732-6655 www.minsuranceservices.com 7
Business Report | September 2016
HEALTH Beebe joins Neuroscience Network
In an effort to continue to improve the quality of stroke care with excellent outcomes and measures, the stroke team at Beebe Healthcare has formed a relationship with Thomas Jefferson’s Neuroscience Network. As members, Beebe patients have access to the latest clinical protocols and trials, community-based specialists, community education programs, priority transfers to Jefferson for acutely ill patients, and Jefferson Expert Teleconsulting or JET, the region’s first university-based, high-tech mobile robotic system for acute stroke. “As we learn about new opportunities for stroke care, we will continue to improve our stroke education and response for stroke patients. With a stroke, time is brain, so it is extremely valuable that Beebe now has all of the strengths of the Jefferson Neuroscience Network behind us,” said Lynn Toth, RN, MSN, NP-C, a cardiovascular medical specialist and chairwoman of the stroke program at Beebe Healthcare.
Risk Control
Captives
Richardson named manager
Elizabeth Richardson, MSN, MPH, RN, has been named infection prevention manager at Beebe Healthcare. Richardson earned her bachelor’s degree in biology from East Carolina University, Greenville, N.C., and her bachelor of science in nursing, master of science in nursing, and master of public health degrees from Johns Richardson Hopkins University in Baltimore, Md. Prior to her nursing career, Richardson worked at, and remains a consultant to, the ECRI Institute. She has been with Beebe since 2006 and has worked in Cardiac and Vascular Services, and more recently, the Infection Prevention Department.
DBCC plans fundraising walk
The Delaware Breast Cancer Coalition (DBCC) is preparing for the Seventh Annual “Monster Miles for a Cause” Walk at Dover
Workers Compensation
International Speedway on Saturday, Oct. 22. The untimed walk is a family friendly event for supporters to step onto the NASCAR track to benefit the DBCC. The event includes food, vendors, and team prizes. Registration will begin at 8 am and the walk steps off at 10. Monster Miles will be held rain or shine and costs $20 per individual in advance and $25 for day-of registration. Individuals can also participate as part of a team. Children 12 and under can walk for free with an adult. New this year, the Delaware Breast Cancer Coalition will have a beer garden after the race along with a souvenir for each participant. Sponsorship opportunities are available. For more information, call 302-593-9924, email mmarshall@debreastcancer.org, or visit www.debreastcancer.org.
Dr. Thomas joins Nanticoke
Nanticoke Physician Network welcomes Kendol Thomas, MD to its active medical staff. Dr. Thomas joins Nanticoke Physician Network Pulmonary & Critical Care at 100 Rawlins Drive in Seaford. Dr. Thomas received his doctor of medicine from St. Georges University School of Medicine in True Blue, Grenada. He completed his residency and internship in internal medicine at Thomas Saint Francis Medical Center in Trenton, N.J. and his fellowship in pulmonary and critical care at Albert Einstein Medical Center in Philadelphia, Pa. Dr. Thomas is board certified in internal medicine and pulmonary medicine by the American Board of Internal Medicine and is board eligible in critical care. Professional memberships include the American College of Chest Physicians and the American Thoracic Society.
Dr. Doran joins Nanticoke
lyonsinsurance.com Wilmington 302.658.5508
8
Business Report | September 2016
Rehoboth 302.227.7100
The Nanticoke Physician Network is proud to welcome William R. Doran, DO to its active medical staff. Dr. Doran is board eligible in orthopedics and is accepting new patients at Nanticoke Orthopedic
Doran
HEALTH
NANTICOKE RECEIVES AWARD - Nanticoke Memorial Hospital has received the American Heart Association/American Stroke Association’s Get With The Guidelines®―Stroke Gold Plus Award with Target: Stroke Honor Roll. The award recognizes Nanticoke Memorial Hospital’s commitment and success ensuring that stroke patients receive the most appropriate treatment. “With a stroke, time lost is brain lost, and this award demonstrates our commitment to ensuring patients receive care based on nationally-respected clinical guidelines,” said Steven Rose, RN, MN, President and CEO of Nanticoke Health Services. Nanticoke Memorial Hospital has also met specific scientific guidelines as a Primary Stroke Center, featuring a comprehensive system for rapid diagnosis and treatment of stroke patients admitted to the emergency department. Pictured, the American Heart Association/American Stroke Association recently presented Nanticoke Memorial Hospital with the Get With The Guidelines-Stroke Gold-Plus Quality Achievement Award. Pictured from left: Victoria Norris, RN, stroke coordinator/quality programs coordinator; Tawny Jackson of the AHA; and Bruce Dopler, MD, stroke medical director.
SEPTEMBER 2016 CALENDAR
NEW WHEELCHAIRS - Thanks to a gift of $35,000 given by the Junior Board of Kent General Hospital, 19 wheelchairs were purchased and are now in service at Bayhealth Kent General. The Junior Board raises money by holding a number of sales during the year for employees and visitors. The funds for the wheelchairs were raised over approximately eight sales and went toward the purchase of 13 standard and six bariatric chairs. Thanks to the Junior Board, Bayhealth Kent General has been able to outfit operating rooms with state-of-the-art equipment, expand facilities to increase service offerings, and improve the quality of life for patients and employees.
Surgery, 100 Rawlins Drive, Seaford. Dr. Doran received his doctor of osteopathic medicine and completed his residency in orthopedics at the Philadelphia College of Osteopathic Medicine in Philadelphia, Pa. His professional memberships include the American Osteopathic Academy of Orthopedics, American Osteopathic Association, and the Pennsylvania Osteopathic Medical Association.
Sept. 7 1st Wednesday- Chamber Economic Development Council Meeting-12:00 Noon-1:00 PM; Georgetown Wesleyan Church-Georgetown. Special Presentation: TBA. Always the most informative and strategic networking opportunity across the county. Complimentary lunch served! Sept. 7 1st Wednesday- Chamber Board of Directors’ Meeting-4:00 PM; CHAMBER OFFICE827 East Market St. in Georgetown. Call 856-1544 for more information Sept. 14 2nd Wednesday- Chamber Breakfast Meeting- 7:45 am-8:45am-Del Tech Executive Dining Room-Student Services Bldg.-Always an informative speaker, fresh breakfast and great early morning networking! $9 per person can be paid at the door. Please RSVP to 856-1544 or karen@georgetowncoc.com Sept. 21 3rd Wednesday- Chamber Mixer- 4:30 PM-6:30PM- Hosted by Charlie & Donna Koskey of Chardon Ltd., 30 The Circle-Georgetown and held in combo with the Milton & Millsboro Chambers-so enjoy 3x the networking potential!! Call Karen for details or to say you’re coming! 856-1544. Sept. 28 4th Wednesday- Chamber Luncheon; 12:00 noon-1:00 PM; CHEER Center in Georgetown- Special Presentation: Understanding Change & Identity in Georgetown. Be a part of a University of DE graduate research project that is exploring ways that Georgetown is navigating change and its identity. $10 per person. RSVP by Tues., Sept. 27th to 856-1544 or email karen@georgetowncoc.com. Sept. 30 Wings & Wheels Aviation Education Day; 9:00 am-12:00 noon; Delaware Coastal Airport- 21553 Rudder Lane, Georgetown; This expo will feature aviation-related vendors and special guest speakers, including retired Commander Joe Edwards - a former NASA astronaut and decorated Navy airman. Aviation Education Expo puts high-school students who may be interested in aviation in front of those companies and organizations that specialize in the field. Call 302-856-1544 for more information Sept. 30 Wings & Wheels Big Band Dinner & Show- 6:00pm-9:00pm; Delaware Coastal Airport- 21553 Rudder Lane, Georgetown. Reminiscent of the “camp shows” made popular during WWII. Local favorite, Smooth Sound will headline the evening’s entertainment with its 16-piece, 1940s-era jazz and swing band, and dancing is encouraged! The Ultimate Abbot & Costello Tribute Show also featured. $45 pp; Reserve tickets today at www.wings-wheels.com or call 302-856-1544. Oct. 1 9th Annual Wings & Wheels-A Georgetown Fall Festival- 10:00 am-4:00 pm; Delaware Coastal Airport- 21553 Rudder Lane, Georgetown; A “Fly In” of vintage, WWII aircraft, a huge Car Show, mass US Airforce enlistment ceremony; WWII Living History & Encampments, pilot competitions and parachute jumps. FREE- Visit www.wings-wheels.com or call 302-856-1544 for more information.
Call Us If You Want to Grow Your Business
302-856-1544
302-856-1577 Fax
827 East Market St., P.O. Box 1, Georgetown, DE 19947
info@georgetowncoc.com ~ www.georgetowncoc.com 9
Business Report | September 2016
HEALTH
SAME DAY SURGERY TEAM RECOGNIZED - Beebe Healthcare’s Same Day Surgery, PACU, and Registration teams won third prize in a national Positive Promotions volunteer recognition contest. The contest asked healthcare teams to describe how they honor volunteers each year. Beebe won third place, receiving a check for $100, which they plan to use for the 2017 volunteer luncheon and prizes. Pictured from left, back: Doris Lehman, patient care tech; Patricia Valencis, RN; Karen McCauley, RN; Mimi Hernandez, RN; Annette Wright, Tech/Secretary; Rhonda McManus, RN; Marylou Warren, RN; Eileen Hardy, RN; Jean Shoellig, RN; Gerri Davis, scheduler/secretary; and Lisa Messick, RN. In front: Deborah Cofield, RN; Pat Kuster, RN; Leslie Elliott, RN; and Tracy Williams, RN.
KSI improves workplace safety One of employers’ greatest concerns is workplace safety. While safety issues affect the care and protection of their employees, it also affects the bottom line when injuries and strains result in Worker’s Comp claims, lost time and increased insurance costs. Kent-Sussex Industries, Inc. (KSI), a notfor-profit organization in Milford which helps people with developmental disabilities reach their highest potential, takes workplace safety very seriously. And they’re encouraging more companies to see the benefits of including this dedicated, hard-working population.
KSI has ongoing community-based work crews operating within manufacturing plants at Kraft Heinz Company in Dover, Procter & Gamble Dover Wipes plant, Merck Animal Health in Millsboro and Dover Air Force Base. Reportable injuries and safety incidences among KSI’s work crews at these four production facilities were reduced more than 64 percent from FY2014 to FY2015. Much of this stems from the consistent training KSI performs with crew members. The training covers everything from slips, trips and injuries to taking responsibility for clean
Affordable Business Systems
We specialize in making technology affordable & user friendly • Copiers • Printers • Fax Machines • Sales • Service • Supplies • Special Programs for Non-Profits • Special Programs for New Businesses
1-888-727-2679
affordablebusinesssystems.com 119 Fulton St., Salisbury MD
10
Business Report | September 2016
workplaces and reducing injury hazards. “We accomplished great outcomes by going a full 52-week period with only four OSHA reportable incidences involving medical attention. That’s a record covering 114 crew members and supervisors, which includes 66 KSI program participant workers with disabilities,” said KSI’s Director of Community-Based Production Gerald Morris. A lot of the improvement has come through minimizing injury potentials. Simple stretching and light exercises prior to working help workers’ muscles warm up and prepare for use. However, the highest incidences of reported injuries in FY2014 among KSI’s community crews were strains and sprains due to repetitive motion. With that in mind, tremendous effort has been invested in training crew members for multiple jobs, allowing them to rotate into various tasks and reduce repetitive motion issues. “Focusing on cross-training personnel in multiple jobs allows for rotation of people in and out of certain tasks, thereby reducing strains and sprains due to repetitive use,” Morris explained. As KSI expands its community-based work to other sites in FY2016, employers can be assured that hiring people with disabilities is a safe move for their companies.
RIBBON CUTTING - The Greater Seaford Chamber of Commerce joined by Senator Bryant Richardson, Sussex County President Mike Vincent, the City of Seaford’s Dolores Slatcher and Trisha Newcomer, GSCC Board of Directors Rob Harman and John Tarburton and Chamber members welcome Dolly Morris, Crystal Martin and Lakeischa Ricketts of Beauty Experience who just opened the newest full service salon and boutique in Seaford, adjacent to the new Delmarva Teen Challenge Mega Store.
11
Business Report | September 2016
GUEST COLUMN
Keep track of your mileage for work By Mike Easton, CPA
When I was reading recently about businessrelated tax deductions, I came across an article with this headline: “Self-Employed Workers Hit the Mileage Jackpot.” Indeed, that headline is absolutely correct, but just about everyone who uses a vehicle for business purposes, to drive to medical appointments, to volunteer for a charitable organization or to move 50 miles or more to take a new job could have the opportunity to claim, often overlooked, deductions on their tax returns. And those deductions can add up rather quickly. For example, at 54 cents per mile, a 50-mile weekly business trip over the course of a year by someone who is self-employed will translate into a $1,404 tax deduction on a 2016 federal return. For this reason, it is important to log all mileage that could possibly be tax-deductible and to maintain contemporaneous records of all your vehicle expenses – not only what you pay for gasoline, but also for oil changes, brake jobs and that new set of tires.
SECURITY. LIGHTS. LOCKS. VIDEO. THERMOSTATS.
Let’s take a look at how the miles you drive can add to your tax savings, starting with those who are self-employed. Mileage for self-employed workers isn’t subject to any threshold requirements, so every business mile driven is deductible. It doesn’t matter whether you’re going to a meeting with a client, to a networking event or to an office supply store for printer cartridges, you can claim a deduction of 54 cents per mile traveled. However, if you have major expenses on the car you use for business (or a lot of minor ones), using the “actual cost” method may be more beneficial. If all those gas, oil, repair receipts and depreciation (and don’t forget your insurance premiums) add up to more than 54 cents per mile, then claim a deduction based on actual costs. Be careful, however, if your vehicle use isn’t all business. If you drive it for personal use as well, only the business percentage is deductible. For example, if you put 15,000 miles on the car and 5,000 was for business, only one-third of your total expenses can be deducted. That’s why it’s important to record your mileage at the start and end of the year and to
Securing what matters since 1960
Manage Your Security System • Door Locks • Thermostats • Lights • Video
From anywhere with our Virtual Keypad App TM
All supported by Delaware’s Only Local U.L. Listed Monitoring Center DELIVERING RESPONSIVE PERSONALIZE LOCAL SERVICE
302-645-2212
Locally Owned. Locally Monitored. * Some restrictions apply
Wilmington • Milton • Dover
Mention this ad and receive our arming app free for one year with new monitored system *
------------- www.securityinstrument.com ------------- 12
Business Report | September 2016
keep a log that shows miles driven, destination and business purpose. For those of us who sometimes forget to write everything down, you can download apps to your smartphone that do most of the work for you. In your first year of claiming a deduction for business use of a vehicle, you should evaluate the use of the standard mileage rate as compared to the actual cost method to determine which method will be most advantageous. If you use the actual cost method in the first year, the IRS requires you to use actual costs for every year thereafter, even if it would result in a smaller deduction. Keep in mind too that driving from your home to your office is considered commuting, not a business expense, so these miles are not deductible. Making business calls while you’re driving doesn’t make it a business trip either. However, if you have a home office that serves as your principal place of business, travel to a second business office is considered deductible. Those who itemize their deductions on Schedule A may be able to deduct mileage in several other ways. Employees of businesses: If your company offers a reimbursement rate that is less than the IRS standard, you may qualify for a deduction. For example, if your employer is reimbursing you at a rate of 30 cents per mile this year, you can claim a deduction of 24 cents per mile on your tax return. Save copies of your reimbursement forms so you have an accurate record. Charitable: If you volunteer for a charitable organization, you can deduct 14 cents per mile for travel to and from your volunteer service. Medical: You can deduct 23 cents per mile driven to doctor’s visits, hospitals, lab tests and to pick up prescriptions. However, your total medical expenses (mileage and other bills combined) must exceed 10 percent of your gross income (7.5 percent if you’re 65 or older) to be deductible. Moving: If you’re moving 50 miles or more because of a change in jobs, you can deduct 19 cents per mile, provided you work full-time for at least 39 weeks of the 12 months following your move. (In some situations, you can also take a deduction for miles driven to find a job in your current occupation.) One more thing: parking expenses and highway tolls are also deductible, but make sure you enter this information in the right place on your tax return. However, if you stay too long or drive too fast and wind up getting a ticket, these fines are not deductible. About the author Mike Easton is a certified public accountant with Horty & Horty P.A., a public accounting firm with offices in Dover and Wilmington.
TOURISM
Providing for the biggest generation’s traveling habits By Tina Coleman
Southern Delaware Tourism
According to a report released by the U.S. Census Bureau this past April, Millennials (those ages 18–34 in 2015) now outnumber Baby Boomers and have become the largest living generation. They love to travel and do so in numbers that no destination or business that relies on tourism can afford to overlook. With this in mind, we surveyed a variety of studies and polls related to their travel habits. The research results are consistent across the board. Understanding the interests and motivations of this generation is key to successfully creating, branding, marketing, and providing the experiences that will make Southern Delaware a go-to destination for Millennials. And doing all of this well will ensure that many of them become legacy visitors, just as many Baby Boomers who’ve visited the area for years have. Some of the key points to keep in mind: Millennials seek authentic experiences; they want to immerse themselves in new cultures and to experience local cuisines. They prefer to purchase experiences over products. They are highly social and engaged online. Eighty-nine percent of them use social media. They are extremely tech savvy and do the majority of their travel research on smartphones and tablets, so to reach them successfully your web presence must be optimized for these devices. They are more likely than even Gen Xers to book all of their travel online via smartphone and tablet. They are also more likely to post (the good and the bad) to social media throughout their travels, and to post online reviews.
Speaking of reviews, they rely on word of mouth recommendations and are strongly influenced by online sites. They are more trusting of online peer reviewers and strangers than they are those of friends, colleagues, and travel agents. Eighty percent of Millennials look at travel articles and photos online, while two-thirds are viewing video, making native ads and branded content more likely to be effective with this group. In addition, 78.2 percent of them interact with brands or retailers, 49 percent follow their favorite brands/retailers, and 38 percent of them discover brands via social media and online. These percentages blow the percentages for GenXers and Boomers out of the water. Millennials are more likely to prefer brands that are associated with causes and more likely to purchase products with social or environmental benefits. Nearly half prefer destinations that offer volunteering opportunities. Millennials like to learn and prefer destinations that offer hands on, interactive experiences. They tend to extend and blend business trips into personal vacations more than other groups. For a variety of reasons (student debt, availability of ride-sharing services, environmental concerns) Millennials are less likely to drive or own vehicles, so their transportation needs must be considered. According to USA Today, “just over three in four people ages 20 to 24 in 2014 possessed a driver’s license. The exact figure — 76.7 percent — represented a sharp decline from 79.7 percent in 2011, 82 percent in 2008 and 91.8 percent in 1983.
Need one final reason to pay particular attention to the Millennial traveler, particularly when deciding how much of an online presence your business should have?
Here it is: They are, or soon will be, raising the next generation of tech savvy travelers… Time and tide (and technology) wait for no man.
Delaware’s Award-Winning Captive Insurance Bureau Captive Review magazine named Commissioner Karen Weldin Stewart to its first Enterprise Risk Captive Pioneers list, recognizing 20 of the key influencers in the United State’s smaller captive industry.
Captive Review magazine named Captive Bureau Director Steve Kinion one of the four most influential people in the global captive insurance industry in its latest Power 50 rankings.
Insurance Commissioner Karen Weldin Stewart
Delaware Insurance Department BUREAU OF CAPTIVE & FINANCIAL INSURANCE PRODUCTS
The Nemours Building | 1007 Orange Street, Suite 1010 | Wilmington, DE 19801 Phone: 302.577.5280 | Fax: 302.577.3057 Web: http://captive.delawareinsurance.gov 13
Business Report | September 2016
PERSONNEL FILE Stratton named lead tax director Horty & Horty, P.A. is proud to announce that Brian Stratton, CPA has joined the firm’s ownership group. In addition, Stratton has assumed the role of director in charge of the firm’s tax department where he is responsible for managing the overall tax practice for the firm.
College of Physicians, the American College of Chest Physicians, the American Thoracic Society and the Society of Critical Care Medicine.
Hudson named town manager
Stratton
Nanticoke welcomes Dr. Bhanot
Nanticoke Physician Network welcomes Deepa Bhanot, MD to its active medical staff at Nanticoke Physician Network Pulmonary & Critical Care, 100 Rawlins Dr., Seaford. Dr. Bhanot is board certified in internal Bhanot medicine and pulmonary medicine by the American Board of Internal Medicine and is accepting patients ages 18 and up. Dr. Bhanot received her Doctor of Medicine from Jawaharlal Nehru Medical College, University of Rajasthan in Ajmer, Rajasthan, India. She completed her residency in anesthesiology and critical care from Sawai Man Singh Medical College, University of Rajasthan in Jaipur, Rajasthan, India. She completed her residency in internal medicine at Kansas University School of Medicine in Wichita, Kan. and her fellowship in pulmonary and critical care at the University of Kansas School of Medicine in Kansas City, Kan. Her professional memberships include the Indian Medical Association, the Indian Society of Anesthesiology, the American
The town of Millsboro’s mayor and council has voted unanimously to have Sheldon P. Hudson, assistant town manager, replace the long-serving and recently-retired Faye L. Lingo as the municipality’s chief administrative officer. Hudson A Sussex County native, Hudson’s previous experience includes serving as the director of risk management and human resources generalist for Trinity Logistics of Seaford, as a senior fiscal and policy analyst in the State of Delaware Office of Management and Budget, as an adjunct economics instructor at Delaware Tech in Georgetown, and as a fiscal analyst in the Queen Anne’s County (Maryland’s Eastern Shore) Office of Budget, Finance, and Information Technology. After attending Indian River School District schools, Hudson earned a bachelor’s degree in political science from Indiana Wesleyan University (IWU) and a master’s in government from Regent University. Hudson’s family owns and operates a 55-year-old small business located in Ocean View. He and his wife, Kristan, and children, Zachary (Snell) and Eliana, reside within the Town of Millsboro.
Insurance Market welcomes agents
The Insurance Market welcomes Jay Bachman and Kevin Rogers. Jay Bachman attended Brockport State University where he majored in business marketing and administration. He began his career in NYC as a marketing representative with Blue Cross Blue Shield. From there, he
SERGOVIC CARMEAN WEIDMAN McCARTNEY & OWENS, P. A. John A. Sergovic, Jr. Seth L. Thompson
406 S Bedford St, Suite 1, PO Box 751 Georgetown, DE 19947-0751
Attorneys at Law
Shannon Carmean Burton Deirdre A. McCartney Elizabeth L. Soucek
David J. Weidman Shannon R. Owens
Real Estate / Civil Litagation / Family Law / Wills & Estates / Probate / Guardianships Construction Litigation / Land Use Regulation / Zoning / Business Law & Formation Commercial & Residential / Landlord/Tenant
P 302-855-1260 | F 302-855-1270 | www.scdelaw.com 14
Business Report | September 2016
worked with various medical insurance agencies before becoming an insurance agent. Jay, who works out of the Rehoboth Beach office, resides in the Lewes area with his wife Carol. They Bachman have two daughters, Valerie and Alanna. Kevin Rogers, a University of Delaware graduate where he received a bachelor’s degree in political science, worked in the poultry industry on the Eastern Shore for 18 years before beginning a career in Rogers insurance over five years ago. Kevin is an all lines producer specializing in commercial coverage, working from the Millsboro office. He resides near Dagsboro with his wife and three children.
Simons joins JUDS
James Simons, a longtime Dover resident and recent graduate of East Stroudsburg University, has joined Jefferson, Urian, Doane and Sterner (JUDS) as a staff Simons accountant. A 2015 graduate of East Stroudsburg, James majored in business management with a concentration in accounting and finance. He is currently pursuing his master’s degree from Wilmington University.
Harding joins CF&M
Callaway, Farnell and Moore, Inc. welcomes realtor Mary Harding to the firm. Mary brings 25 years of real estate experience with a thorough understanding of the local market. Mary resides in Harding Mardela Springs, Md., with her husband Bunk.
State expands downtown development program
Governor Jack Markell has announced a statewide expansion of Delaware’s Downtown Development Districts program, significantly building on the state’s efforts to redevelop Delaware’s commercial business districts and drive private investment in towns and cities. Governor Markell officially designated five new Downtown Development Districts - in Smyrna, Harrington, Milford, Georgetown and Laurel. Investors who make qualified improvements to residential, commercial, or industrial properties in those districts now may qualify for state and local development incentives, including 20 percent state grant rebates. “The Downtown Development Districts program already is driving major investment in our cities, from Market Street in Wilmington to the banks of the Nanticoke River in Seaford,” said Governor Jack Markell. “More Delawareans than ever want to live and work in walkable, urban areas. This expansion will help meet that demand by encouraging private development of
downtown areas statewide.” Since early 2015, the Downtown Development Districts program has helped finance major new private development in the original districts in Wilmington, Dover and Seaford, with $14 million in state grant funding leveraging more than $290 million of private investment. DDD background The DDD program, administered by the Delaware State Housing Authority, was created by legislation proposed by Governor Markell and passed unanimously in May 2014 by the General Assembly. In January 2015, Governor Markell designated the downtown areas of Seaford, Dover and Wilmington as Delaware’s first three Downtown Development Districts. To incentivize development, applicants receiving DDD grants are eligible for up to 20 percent of their construction costs in the form of a rebate. Grants are awarded only when projects are complete. Local incentives also are available for qualifying projects. In Laurel, for example, local incentives
include property tax relief and coordinated cross-agency efforts to help investors build homes, promote homeownership and rehabilitate vacant properties. DDD Incentives In early September, the Delaware State Housing Authority will launch a new funding round for large projects in each of Delaware’s Downtown Development Districts. Nearly $8 million in funding will be available for projects statewide. Applications to fund small projects – defined as investments of less than $250,000 in a designed downtown district – are accepted on a rolling basis. Governor Markell announced in March that the DDD program would expand through new district designations. Delaware’s Office of State Planning Coordination led the process to review the applications and designate the new districts. Applications were scored based on the town or city’s need for Downtown Development District incentives, the jurisdiction’s downtown revitalization plan, and the creativity of its incentive package.
The 38th Annual Bethany Beach Boardwalk Arts Festival, presented by Schell Brothers and the Bethany-Fenwick Area Chamber of Commerce will be held on Saturday, Sept. 10 from 10 a.m. to 5 p.m. New to this year’s line-up of events will be the Meet the Artist Cocktail Party, Featuring Kevin Fleming. The event, sponsored by Ocean Atlantic Sotheby’s International Realty and the BethanyFenwick Chamber of Commerce, will take place on Friday, Sept. 9 from 5:30-7 p.m. at the Bethany Beach Ocean Suites and 99 Sea Level, in downtown Bethany Beach. Kevin Fleming will share his experiences and work as a photographer. The party will feature appetizers, beer and wine from 99 Sea Level. This is a ticketed event. Tickets are $25 and all proceeds will be donated to the Quiet Resorts Charitable Foundation. Tickets can be purchased at the Chamber of Commerce Information Center, online at thequietresorts.com, or through Atlantic Sotheby’s International Realty by calling 302-227-6767, or contacting garrett.gannon@oasir.net.
K OF DE
ARVA LM
THE BAN
Meet the Artist Cocktail Party
15
Business Report | September 2016
BUSINESS LICENSES BETHANY BEACH
BCS Solutions LLC; 328 York Rd., Bethany Beach; professional and/or personal services
BRIDGEVILLE
Draughon, Kevin C., KD Home Services; 11534 Glen Circle, Bridgeville; contractor-residential Hallett, Amber, OG Liquids; 20760 Camp Rd., Bridgeville; retailer-various products Hollywood Cleaning Services LLC; 11232 3rd St., Bridgeville; professional and/or personal services Stegall, Elaine, Downtown Alley LLC; 112 Market St., Bridgeville; retailer-various products
CAMDEN
Thornton, Rebecca, Hair of the Dog; 23 Cochran Ln., Camden; professional and/or personal services
DOVER
Ardexo, Inc., Ardexo Housing Solutions, Inc.; 8 The Green, Ste. 4810, Dover; professional and/or personal services Batchelor, Janet, Dancenergy; 5099 N. Dupont Hwy., Dover; personal services-dance school Beatrix Knox, BK Naturals; 322 W. Wind Dr., Dover; retailer-various products Blackshear, Dorothy E., Not-AStatistic DE; PO Box 1791 Dover; professional and/or personal services Byler Bruce, BCC Construction; 2762 Seven Hickories Rd., Dover; contractor-residential Concentric Inc.; 1679 S. Dupont Hwy., Ste. 14, Dover; professional and/ or personal services Delaware Droneworks; 3720 Pearsons Corner Rd., Dover; professional and/or personal services Doggone Good Training Grounds LLC; 117 Susan Pl., Dover; professional and/or personal services Emory Massage Therapy LLC; 155 Willis Rd., Apt. G, Dover; personal services-health club/spa Enterprise International LLC; 8 The Green, Ste. A, Dover; lessee of tangible property Eternal Creations Photography; 1061 High St., Dover; photographer Herbal Holding Corporation; 206 Portmarnock Ct., Dover; wholesaler-
16
Business Report | September 2016
food (except processor) Hickman, Talia G., Shining Star Daycare; 365 Mimosa Ave., Dover; professional and/or personal servicesunclassified JD Restaurant Inc., Chicken Now; 1365 N. Dupont Hwy., Ste. 3068, Dover; retailer-restaurant JFK Solutions; 194 Evergreen Dr., Dover; wholesaler-electrical goods Kim Chang Hwan; 23 Lafferty Ln. Dover; contractor-residential Kulhanek, William L.; 1131 S. Bay Rd., Trlr. 112, Dover; contractorresidential Lady Lifters; 5734 Forrest Ave., Dover; professional and/or personal services Littleton, Kristen M., Nourish Lactation; 25 Turningleaf Ct., Dover; professional and/or personal services Manju Software Solutions Inc.; 150 Martin Luther King Jr. Blvd. S, Dover; professional and/or personal services Martin, Rachel E., M & D Bakery; 358 Nault Rd., Dover; retailer-food (except restaurant) Mawudeka LLC, Facorne; 8 The Green, Ste. 4975, Dover; professional and/or personal services Pennell, Julia; 400 Bushy Tail Ln., Dover; retailer-catalogue & mail order house Rapid Fire LLC; 8 The Green, #4675, Dover; professional and/or personal services Ross Dress for Less; 1574 N. Dupont Hwy., #500, Dover; retailer-various products Schmidbauer, Laura, Laura Schmidbauer Photography; 8009 Pistachio Pl., Dover; photographer Sheppard Transportation LLC; 61 Barnsley Ct., Dover; taxicab/bus operator Shoe Carnival Inc., Shoe Carnival #585; 1574 N. Dupont Hwy., Dover; retailer-dry goods & apparel Smart Collectors Inc.; 8 The Green, Ste. 4944, Dover; mercantile or collection agency Smith, Deidra M., Mammadeevirginhair.com; 49 Representative Ln., Dover; retailercatalogue & mail order house Stubblefield, Theresia, All Things Inspiring Wellness; 531 Pear St., Dover; professional and/or personal services Tatita Restaurants, Governors Cafe; 144 Kings Hwy., Dover; retailer-
restaurant Young, Colleen, Colleen Young MS CCC-SLP; 228 Meadow Dr., Dover; professional and/or personal services GEORGETOWN
Affordable Quality Cars LLC; 16562 Old Furnace Rd., Georgetown; motor vehicle dealer Babcock, Chad A., This and That Lawn Care; 24987 Shortly Rd., Georgetown; professional and/or personal services Buckson, Marlee; 14 The Circle, #2, Georgetown; professional services-legal office Delmarva Crawlspace Drying Solutions; 23724 McDonald Dr., Georgetown; professional and/or personal services Dulis, Kathy, Archiving Services; 22415 Lewes Georgetown Hwy., Georgetown; professional and/or personal services Gadenia Landscaping LLC; 24748 Governor Stockley Rd., Georgetown; contractor-residential Hitchens, James D., Hitchens Maintenance; 23043 Rum Bridge Rd., Georgetown; personal services-general repairperson Nia Builders Inc.; 24855 Shortly Rd., Georgetown; residential contractor/ developer Nunez Painting LLC; 105 W. Laurel St., Apt. 11, Georgetown; contractorresidential One Stop Liquor Mart; 6 College Park Ln., Georgetown; retailer-alcoholic beverages/retailer-tobacco Parker, Sonia, The Parker’s; 19100 Carey Ln., Georgetown; lessor/lessee of tangible personal property
GREENWOOD
Beach Home Solutions LLC; PO Box 112, Greenwood; contractor-residential Cockadoodle Coffee; 16048 Long Branch Rd., Greenwood; manufacturerfood Lularoe - Kate Farro; 178 Main St., Greenwood; wholesaler-any products Reynolds, Debra D., Dr. Lites; 12796 Oak Rd., Greenwood; retailer-various products
HARRINGTON
Ambient Medical Care LLC, Ambient Care Express; 1000 Midway Dr., Ste. 11B, Harrington; professional
services-medical office Mill Creek Sports & Outdoors; 324 Weiner Ave., Harrington; retailervarious products Peaceful Mind Counseling; 142 W. Milby St., Harrington; professional services-counselor Sid and Sons LLC, Ryker Tools; 18500 S. Dupont Hwy., Harrington; retailer-transient Williams, Cameron, Cameron Williams Consulting; 200 S. West St., Harrington; professional and/or personal services LAUREL
Family Dollar Stores of DE LLC, Family Dollar Store #1015; 1118 S. Central Ave., Laurel; retailer-various products Lint Sportswear, LLC, Lint Sportswear; 29096 Sussex Hwy., Laurel; wholesaler-dry good apparel, etc. Milligan, Michael, Mike’s Auto & Truck Repair; 31531 Jestice Farm Rd., Laurel; personal service-motor vehicle service Patton, Norman S., GPR Motorsports; 112 Broadcreek Rd., Laurel; personal service-motor vehicle service Twisted Aether Games and Comics; 10912 County Seat Hwy., Laurel; retailer-various products
LEWES
Atlantic Doctors Group, LLC, Quickcare Walk In Medical Center; 17274 Coastal Hwy., Ste. 1, Lewes; professional services-medical office Barbro, Donald E.; 34783 Bookhammer Landing Rd., Lewes; transportation agent Beach Bum Babies Pet Sitting LLC; 34294 Cooper Cir., #G7, Lewes; professional and/or personal services Beadschmidt, Sharon, It’s Not What it Used to Be; 16850 Essex Rd., Lewes; professional and/or personal service Broadhurst, Mary E., 2nd Street Antiques; 142 2nd St., Unit 2B, Lewes; retailer-various products Brown, Ronald, Sunset Maintenance; 99 Lake Shore Dr., Lewes; personal services-general repairperson D&B Rentals 214 LLC; 16557 Coastal Hwy., Lewes; commercial lessor IG Burton of Lewes, LLC; 16557 Coastal Hwy., Lewes; commercial lessor/ professional and/or personal services/ motor vehicle dealer/lessor/lessee/retailer-
transportation equipment/wholesalertransportation equipment Ignite Performance LLC; 16192 Coastal Hwy., Lewes; professional and/or personal services McQueen Classics LLC; 17517 Nassau Commons Blvd., Lewes; motor vehicle dealer Olive & Jules; 34428 Retz Ln., Lewes; personal services-beautician Pocket Appeal; 16192 Coastal Hwy., Lewes; retailer-various products Sabrs Home Comfort; 17815 Sandcastle Ct., Lewes; contractorresidential Wattenbarger, John D., John Wattenbarger Photography; 28922 Lewes Georgetown Hwy., Lewes; photographer MILFORD
C&J Masonry Construction LLC; 9 Charles St., Milford; contractorresidential Imperial Nutrition; 229 NE Front St., Milford; retailer-food (except restaurant) Itech Vega Web Solutions, Itech Vega; 302 S. Washington St., Apt. C, Milford; professional and/or personal services JT Business Management LLC; 23 McColley St., Milford; professional and/ or personal services Pedersen, Gordon, Pedersen Welding & Fabricating; 740 McColley St., Milford; manufacturer-metal (primary) and fabricators Retzlaff Consultant Engineering; 101 Lakelawn Dr., Milford; professional and/or personal services Stanley, Sami L., Grateful Groomin; 126 NW 2nd St., Milford; professional and/or personal services Wyatt, Debra C., The Vintage Farm House; 10322 Coastal Hwy., Milford; retailer-furniture & fixtures
MILLSBORO
Burger, Michael W., The Careful Teacher Consulting; 24918 Rivers Edge Rd., Millsboro; professional and/or personal services Charlie’s Waste Services LLC; 34026 Annas Way, Unit 3, Millsboro; drayperson/mover Chemyo LLC; 226 W. Bourne Way, Millsboro; wholesaler-chemicals, paint & drugs Illustrated Thoughts ENT; 26089 Outrigger Ct., Millsboro; professional and/or personal services-unclassified
Kuser, Gary; 168 Bobby’s Branch Rd., Millsboro; transportation agent Stewart, Gary D., Tall Oak Trading Company; 25154 Townsend Rd., Millsboro; retailer-grocery supermarket Vazquez, Aguilar Selene, Selene Cleaning; 21959 Charles Dr., Millsboro; professional and/or personal servicesunclassified SEAFORD
Chucktown Ventures LLC, Davelli’s Bagel Cafe; 201 W. Stein Hwy., Seaford; retailer-restaurant Davis Lock and Safe LLC; 9758 Warrens Way, Seaford; professional and/or personal services-unclassified Downtown Alley LLC; 10477 Foxtail Ct., Seaford; commercial lessor Household’s Gifts; PO Box 106, Seaford; retailer-various products Jones, Carl; 9123 Easter Ln., Seaford; professional and/or personal services Jorge Party Planner; 115 E. Locust St., Seaford; professional and/or personal services Keyson’s Cleaners, House and Office Cleaning; 611 North St., Seaford; personal services-general repairperson Lularoe - Katelin H.; 21809 Hensley Rd., Seaford; retailer-catalogue & mail order house Martinez Lawn Care; 24220 Beaver Dam Dr., Seaford; contractor-residential Seaford Management; 420 Pennsylvania Ave., Ste. 1, Seaford; professional and/or personal services Taylormade Solutions, Blakout Athletics; 109 Belle Ayre Dr., Seaford; professional and/or personal services Turner Field Services; 27506 Sunflower Ln., Seaford; contractorresidential
SMYRNA
Brittingham, Jaimee L., Backroads Transportation; 897 Mount Friendship Rd., Smyrna; professional and/or personal services Camp, Tyler, Smyrna Massage and Wellness; 5609 Dupont Pkwy., Smyrna; professional and/or personal services Daniels, Laquisha S., Bella M. Couture; 310 N. Main St., Bldg. C, Smyrna; retailer-dry goods & apparel Hannas Construction Services LLC; 912 Blackbird Greenspring Rd., Smyrna; contractor-residential Mayda Boney & Son’s; 44 Paulette Dr., Smyrna; contractor-residential
17
Business Report | September 2016
COVER STORY
TRINITY LOGISTICS: DRIVEN BY CULTURE, GROWTH, AND SERVICE Trinity Logistics knows all about humble beginnings. In 1979, Ed Banning and his wife, Deana, founded Trinity Transport, a truck brokerage in Cambridge, Md. With a foundation in “peace, faith, and truth,” it didn’t take long for their small business with three employees to grow into one of the top third-party logistics companies in the nation. The company, now Trinity Logistics, has more than 250 employees in five regional service center locations, including its national headquarters at 50 Fallon Avenue in Seaford. Another 90 agent offices proudly carry the Trinity name across the United States, Canada, and Mexico. Even with its exponential growth over the last 37 years, the small-town feel and foundational values set by the Bannings have remained the same. Those unfamiliar with the term “third-party logistics” can think of Trinity as a matchmaker between manufacturers, warehouse operators, shippers, and freight carriers. Trinity is a one-stop, full logistics solutions provider, not just a freight broker, but an extension of its customers. Trinity offers a variety of freight shipping services, including truckload, lessthan-truckload (LTL), intermodal, and
The Trinity Logistics Delaware Operations Floor is a hub of activity.
international, as well as technology solutions. Overall, Trinity strives to provide a suite of solutions that cater to a variety of customers and industries, no matter how obscure or complicated. Trinity’s attention to detail and commitment to its customers is
Logistics specialist Patrick Karpin works at a terminal on the Delaware Operations Floor. 18
Business Report | September 2016
apparent through its recognitions in the logistics industry. Trinity was named to Food Logistics Magazine’s Top 100 Green Providers and Top 100 3PL Providers lists for 2016. The company was also named to Transport Topics’ Top Brokerage Firms List for the 14th consecutive year, ranking as the 20th largest firm in the industry for 2016. Trinity’s mission is to “deliver creative logistics solutions through a dynamic mix of human ingenuity and innovative technology, enriching the lives of those we serve.” “In an industry that can be challenging and complex, our team is determined each day to find the best solutions with best-in-class customer service for our clients, vendors, and carriers. We have the best reputation in the industry because we live by the Golden Rule, and live our purpose of improving people’s lives by constantly striving to be our best,” said Sarah Ruffcorn, Senior Vice President of Strategic Development for Trinity Logistics. Trinity also has a reputation in the community for being one of the best places to work. Trinity ranked third place in the medium-sized business category on the 2015 Delaware Top
Workplaces list. It was the sixth consecutive year that Trinity ranked in the top ten, including a first place snag in 2013. The Top Workplaces awards are based solely on the results of an employee feedback survey administered by WorkplaceDynamics, LLC, a leading research firm that specializes in organizational health and workplace improvement. You don’t have to look far to discover the many reasons someone would want to join the team. If you explore the hashtag #BeTeamTrinity on social media, you’ll find photos of food, fun, and inspiration from the office. The focus at Trinity isn’t only on fun, however. The company nurtures an overall positive work environment, guided by teamwork, continuous improvement, and a servant leadership model. “Part of what sets Trinity apart from other workplaces is our focus on culture. We strive to create a workplace environment that allows team members to learn and grow, to collaborate, and to be creative with solutions. We promote a healthy balance of work and quality time spent with family. We are constantly striving to be our best in everything we do, and we do all of this while having a good time,” said Jamie Willey, Director of Team Services. Trinity provides plenty of opportunities for growth within the company. Team members are encouraged to celebrate each other’s successes. Near the front of every Trinity location, there’s a bulletin board where notes of gratitude, referred to as “kudos,” are left between team members. Trinity clearly demonstrates to its customers and team members its vision and direction for the future. That’s why you’ll see the Trinity compass on the company website, throughout every building, and on every computer screen. Trinity’s “guiding values” drive everything the company does, with integrity as the “true north.” Other guiding values include determination, continuous improvement, teamwork, leaders, fun, excellence, and legacy. “Trinity University,” based out of the Seaford headquarters, offers industry-related training and education classes for all team members. Trinity also partnered with Delaware
Technical Community College and other area logistics companies to create an associate in applied science degree program for Logistics, Supply Chain, and Operations Management. The degree program is available now at Delaware Tech’s Owens Campus in Georgetown and the George Campus in Wilmington. Trinity follows a “work hard, play hard” mentality, balancing out stressful days at the office with games, barbecues, an annual field day, and lots of team celebrations throughout the year. Trinity also combines this motto with service to the community, putting on annual events like a golf tournament and a “Big Pink” volleyball tournament through the Trinity Foundation. The Foundation, a 501(c)(3) nonprofit organization, was formed in 2005. It is operated entirely by Trinity team members who volunteer their time outside of the workday to improve and invest in the local communities surrounding Trinity’s offices around the country. The
Foundation’s focuses are supporting the local community, including combatting hunger, youth leadership development, and health awareness. Each year, the Transportation Intermediaries Association (TIA) honors one 3PL company for their community service and charity efforts each year. Trinity was awarded the TIA’s 2016 Samaritan Award for the Foundation’s efforts. “Trinity continues to grow through continued commitment of serving our customers, our teammates and our community, all while continually striving to be our best,” said Jeff Banning, President/CEO of Trinity Logistics. Overall, despite its growing size, Trinity Logistics isn’t a large company with a corporate mindset; it is a family-owned operation that promises to hold on to its culture as it continues to grow and serve the local community, the nation, and the world. For information on Trinity Logistics, or how to become part of the team, visit www.trinitylogistics.com.
Trinity University offers industry-related training and education classes for all team members. 19
Business Report | September 2016
Auto Works Collision Center By Carol Kinsley
When your vehicle is involved in an accident, you want it restored to the condition it was in before the collision, and you want it done right. That’s the goal of Auto Works Collision Center, owned by David and Christine Jones, who have facilities in Dagsboro and a new location in Lewes. “We want every job to leave looking like it looked before the accident or better,” Christine said. “We care about quality, and we’re very particular about customer service,” she continued. “We want to make every customer happy.” Word-of-mouth is the best kind of advertising, and Auto Works is recommended by repeat customers, commercial fleet companies and most major insurance companies. Auto Works offers a lifetime guarantee on its body repairs and paint work for as long as you own the vehicle, she added. As a full service automotive collision
We Offer:
• • • • •
repair company, Auto Works has a team of experienced body technicians ready to serve your needs, from minor dings and dents to major collision repairs, whether yours is an import, domestic or even high performance exotic car. Once the repairs are completed and the vehicle has gone through quality inspection, Auto Works provides a complimentary vacuum of the interior and wash of the exterior. Auto Works is a green shop that uses PPG’s Envirobase waterborne paint refinishing system. David Jones has been in the auto repair business for over 30 years and has always had a passion for the industry, his wife noted. “He started sweeping floors. Then he progressed to doing body work and painting cars… He has pretty much done every position from start to finish. He ended up managing a couple of shops. Then one day he came home and said he’d really like to go out on his own. My comment was ‘Try it. If it works out, fine. If not, you can always go back to work for someone else.’” It worked out. The business is a great fit for
this couple. Because David knows the production side of the industry so well, he is easily able to step in if one of their 23 employees is out. Christine’s IT experience and bachelor’s degree in accounting and business management prepared her well for handling the financial and IT end of the business. If your vehicle is drivable, call for an appointment to come in for a free estimate. If it is non-drivable, usually drivers choose where they want the car to go and the insurance company will arrange towing to get it there, Christine explained. “Remember, it is your choice of where your car is repaired.” Time is needed to obtain the parts needed for repair; however, Auto Works’ attention to detail combined with the latest equipment in the industry speeds up the repair process. For your convenience, Enterprise Rent-a-Car is onsite in the Dagsboro facility at 27420 Auto Works Avenue, and rentals are available near the Lewes shop at 16271 Willow Creek Road. For more information, call 302-732-3902 or visit autoworkscoll.com.
Foreign & Domestic Collision Repair Dent & Ding Repair • Towing Service Available Free Estimates - Please schedule your appointment Quality & Service Guaranteed • Insurance Approved 30 Years Experience • I-Car Trained Technicians
NOW WITH 2 LOCATIONS TO BETTER SERVE YOU! 27420 Auto Works Ave.
16271 Willow Creek Rd.
1/2 mile south of Lowes & BJ’s on Rt. 113
Approx. 1 1/2 miles north of Nassau Vineyard Bridge in the Willow Creek Plaza
DAGSBORO, DE
HOURS: 8am-5pm Monday-Friday 20
Business Report | September 2016
LEWES, DE
302-732-3902
Year round maintenance will keep your car running in winter You might think it’s too early to start planning for winter; but with the brutal heat of the summer, now is the perfect time to pull out that preparation check list. Trying to wrap your head around the upcoming months of frigid cold can be a lot and even more when you actually get down to it. One of our biggest concerns is “I hope my vehicle will make it through this winter” but then we forget to add that to the checklist. With cars having even more components, that creates a sub-checklist for us to then add to our master checklist. Take your tires for example. They pretty much uphold the weight with the proper inflation pressure of the car, which makes them a prime member of your car care routine. Every time your tires rotate and make contact with the roadway, its footprint is approximately the size of your hand. Making sure your tires are in good shape by checking condition-wear, tire pressure monthly, rotating them every 6,000 miles
and measuring the tread depth are just a few things that help you stay on top of your tire maintenance. AAA Car Care Centers help you stay fully on track by offering full vehicle servicing, from tires, installation, and state-of- the-art wheel balancing equipment to alignment checks. Tires are not the only focus in preparing your vehicle for winter; you should also keep in mind the vehicle’s battery. Batteries need to be regularly maintained (meaning, tested before the extreme weather conditions hit us – autumn and spring) not only to keep the vehicle on but also running. Just like your television remote, your car can not run without a battery. The life of a battery (3-5 years) wears down with frequent short trips, when the weather is extremely hot or extremely cold and from corrosion due to lack of maintenance. Make sure to get your battery serviced.
AUTO REPAIR FROM A NAME YOU TRUST • Open to the public—AAA Members save more! • 1yr/12,000 mile warranty on repairs • FREE local shuttle service available • FREE Wi-Fi in the waiting area We also offer Travel Planning, Auto, Home & Life Insurance, Attraction and Movie Tickets! DOVER | 124 Greentree Dr. | Dover, DE 19904 | 302-674-8020
OPEN 7 DAYS A WEEK
Visit AAA.COM/CARE or call 866-AAA-AUTO to schedule an appointment today!
With AAA’s battery service, you will receive accurate battery testing & printout, premium quality AAA batteries, three-year free nationwide replacement warranty and free environmentally friendly recycling of your old battery. The AAA Car Care Centers also offer diagnostics, oil/filter changes, brake system repair and replacement, battery replacements, tires, and much more. The AAA Car Care Center is there to make sure your vehicle meets all the necessary checks to keep it functioning properly, so that you won’t have to keep that vehicle sub-checklist. AAA stores aren’t just for auto; they also offer financial services, travel planning, insurance, notary services, EZ-Pass and savings on attractions for both members and non-members. Take advantage of not only checking your vehicle maintenance off of your checklist but also AAA’s other services. Visit AAA Dover at 124 Greentree Drive for more information.
AAA Car Care Centers
$
19.95
Deluxe Oil Change
Includes FREE Tire Rotation (on most vehicles) or $10 off Regular Price of Synthetic/High Mileage Oil Change Auto repair services available only at AAA Mid-Atlantic owned and operated Car Care Centers. This coupon valid only at time of service; not valid if reproduced, may be redeemed only once, has no cash value and may not be redeemed for cash. Discount off regular prices. May not be combined with any other offer. Special blend motor oils available at additional cost. Plus $2 disposal fee (where permitted). Offer valid for up to 5 quarts and on most vehicles. See service advisor for details. Service Advisor Instructions: please enter 801995312150 barcode. Offer expires: 12/31/16 ©2016 AAA Club Alliance Inc.
10 0/0 OFF
One Regular Priced Item
Save on luggage, travel essentials, and more! Save 10% on one regular-priced item (excluding tax) when you present coupon during checkout. Coupon valid on AAA Mid-Atlantic store merchandise only. Offer excludes membership, travel, insurance, travel money and financial products, gift cards, passport photos, notary, tag and title services, E-ZPass, car care/maintenance, attraction tickets, and movie tickets. Other exclusions may apply. Not valid on sale/clearance items, online purchases, prior sales, or in combination with other promotions. Coupon has no cash value. Offer valid through 12/31/17. Cashier use code: 10PCTONEDM1216 ©2016 AAA Club Alliance Inc.
21
Business Report | September 2016
Delaware Tech starts new program this fall This fall anyone interested in a career in logistics can now enter the field with a degree in logistics, supply chain, and operations management from Delaware Tech. The mission of the new program is to provide an industry-driven program designed to prepare students for entry into a career in the global marketplace or for transfer into a baccalaureate degree program. The program includes technical and related courses that integrate practical applications using industry standard processes, quality control techniques, and the optimization of flow of goods. Graduates are prepared to provide increased operational quality and efficiency, operating cost reduction, innovative solutions to client problems, and valuable customer relationships in the industry. The program is designed to build knowledge in the areas of procurement, transportation, processing, and storage of materials and information. The program provides graduates with the business principles and technical foundation necessary to make informed logistical and operational decisions in a global economy. Upon graduation, the student is prepared to aid in the design, improvement, installation, and operation of integrated systems of people, materials, and equipment. Graduates will be prepared for positions such as logistics manager, operations manager, operations supervisor, quality manager, production manager, and production supervisor. This program will also be offered at Delaware Tech’s Stanton and George Campuses in New Castle County. This program continues Delaware Tech’s core value of getting highly educated and well-trained graduates into Delaware’s workforce.
Transportation programs grow Students enrolled in the Owens 22
Business Report | September 2016
Barry Weiss, center, department chairperson for aviation maintenance technology at the Owens Campus, points out the important parts of an airplane engine to students, from left, Stewart Meek, Joe Iracheta, Shaquille Enty, and Anthony Boylan. The program is located at the Delaware Coastal Airport in Georgetown.
Campus transportation programs (automotive, aviation maintenance, and commercial transportation) are learning how to keep Delaware moving thanks to the challenging curriculum and hands-on teaching from experienced faculty members who have worked in the three different industries. The automotive program prepares students for the highly technical field of automotive repair and maintenance of brakes, electrical systems, steering & suspension, heating and A/C, engines, and automatic and manual transmissions/transaxles. Students learn preventive maintenance and how to perform emergency repairs to automobiles and light trucks, and will be able to successfully navigate electronic service information systems using tools and instruments to diagnose difficult problems in today’s automobiles. The program is also offered at the Stanton Campus. The aviation maintenance program is designed to provide students with the knowledge and skills required to
maintain the airframe and powerplant of an airplane. In addition to the study of airframe and powerplant maintenance theory, students take part in over 230 hands-on projects that include the fabrication, inspection, engine teardown and build-up, maintenance, repair, and testing of aircraft. All instruction meets FAA requirements. The commercial transportation program combines classroom study with practical experience behind the wheel of diesel-powered tractor trailers on a private training range, as well as public streets and highways. You’ll also learn the intricacies of handling a variety of truck types and cargo, conducting required inspections, proper reporting and documentation requirements, and trip planning techniques – all in a small class-size environment. For more information on all programs, visit www.dtcc.edu/ academics/programs-study.
y log no gT ech erin ine ng ic E on c tr Ele
Less Lecture
MORE HANDSON LEARNING See what’s different at dtcc.edu.
A degree different 23
Business Report | September 2016
Chevrolet of Dover continues Townsend Brothers legacy By Carol Kinsley
Townsend Brothers Chevrolet served Dover and the surrounding area for 86 years before Jeff Townsend turned the business over to new ownership, taking the opportunity to retire. The dealership is now named Chevrolet of Dover and will remain in its long-time location at 1450 South Dupont Highway. Perhaps the only change visitors will notice is a new sign, said the company’s new president, Matt I. Kersey. “All of the employees have been retained in all positions. That was an integral point for Mr. Townsend. He wanted to make sure they all had a place to go,” Kersey said. There are currently 57 employees. Kersey, who is from Massachusetts, came to Delaware eight years ago when he had the opportunity to take over as vice president of Delaware Motor Sales in Wilmington, a 40-year-old company that includes Delaware Cadillac, Kia of Wilmington and Delaware Subaru. Owned by a local family, the dealership was in touch with the community, and Kersey was very happy there. “I would probably never have left had this opportunity not presented itself,” Kersey admitted. “It was difficult to leave. It was an incredible opportunity, and I was grateful for it. It led to where I am today. I’ve taken a lot of the values I learned there, and those I inherited, and brought them to Dover.” Kersey has been in the automotive business for almost 30 years, starting out washing cars for his grandfather, a former DeSoto dealer. Back then he also mowed the lawn and was “all around cheap labor.” He joined the Massachusetts Army National Guard 26 years ago and has been called up many times. He looks forward to serving military families from nearby Dover Air Force Base. Chevrolet of Dover offers a 15 percent discount off everything on a service visit to any first responder or active or retired military, Kersey said. Service is not limited to Chevrolet products but includes “anything with wheels,” Kersey said. “On sales, currently we’re offering a 20 percent discount on any car in stock — to anyone.” Kersey said he understands the trials of military spouses and dependents whose loved ones are serving overseas. They may never have had to take care of a car and may not understand what’s going on when a vehicle has a problem. “We have increased the loaner car policy so dependents won’t be inconvenienced. We put them in a car, deal with the problem, and call them when it’s ready. It’s little things like that that make life easier. A spouse is left behind to 24
Business Report | September 2016
deal with the household, the people in the house, the pets… We need to have empathy and understand.” Chevrolet of Dover also provides free shuttle service to DAFB’s gate. Kersey has joined the Central Delaware Chamber of Commerce and the Rotary Club. He and his family look forward to buying a home in Dover once their son
finishes middle school. “I believe if I’m working here, I should be involved and live here.” To look through the dealership’s new or used inventory, schedule service or see new specials, visit online at chevroletofdover. com. For service, call 302-278-0918; for sales, 302-278-4033.
Your Hometown Chevy Dealer!
We want to say
THANK YOU to all who serve!
Get 15% off your service bill
PLUS GET ADDITIONAL MILITARY DISCOUNTS FROM THE NEW CHEVROLET OF DOVER
(302) 674-0100 1450 S. DuPont Highway
ChevroletOfDover.com
For all active and prior service, retired military or their dependents, American Legion, VFW and DAV card carriers, first responders and police.
RIBBON CUTTING - The new Family Dollar store on Central Avenue in Laurel held its grand opening ribbon cutting on July 30. Joining staff and management of the Family Dollar were members of the Laurel Chamber of Commerce and Laurel town officials. Pictured, Past Chamber President Fred Sponseller (far left) and Executive Director, Don Dykes (far right) hold the ribbon for the ribbon cutting ceremony. Cutting the ribbon is Laurel Family Dollar Manager Bobby Sterling. Also on hand was Family Dollar District Manager Dottie Turner, Laurel Mayor John Shwed, Laurel Council members Chris Calio, Jonathon Kellam, County Council President Mike Vincent, State Rep. Tim Dukes, Laurel Police Chief Dan Wright, Chamber Vice-Prsident Kevin Christophel and a number of store staff and Chamber of Commerce members. Photo by Tony Windsor
UTILITY
EASTERN SHORE
Trailer Sales, Inc. Full Service Class 8 On-Highway Tractor Trailer dealer for Utility Trailer Manufacturing and Wilson Trailer Manufacturing.
We offer: New & Used trailer sales, Parts for all makes & Service for any make or type of trailer. 9126 Redden Rd, Bridgeville DE 19933, Mail to: P.O. Box 159, Bridgeville, DE 19933 302-337-7400 • Fax 302-337-7554 25
Business Report | September 2016
Sussex real estate stays strong Nearly $700 million of real estate has changed hands in southern Delaware during the first six months of 2016, according to data released recently by the Sussex County Association of Realtors (SCAOR). SCAOR’s “2016 Midyear Report” indicates several points of positive data, including residential homes selling for an average of $309,320 thus far in the current calendar year. Residential properties have also remained on the market for an average of just 146 days, or less than five months, as homes continue to sell and the market remains strong in Sussex County. These robust sales figures are again led by a vibrant coastal market, with home sales on the eastern half of the county continuing to be popular with locals, as well as with second homeowners. This is especially true during the current warm weather season, which will
a great place to live, for many reasons, and people still want to move here. Our beaches are a main draw, as are our low taxes and our proximity to major urban last for several more weeks. “We’re definitely enjoying another long areas. “As is always the case in real estate, string of positive data cycles, as homes it’s location, location, location. And our continue selling and people continue location has certainly benefited the real moving to Sussex County,” says Frank Serio, 2016 president of SCAOR. “I don’t estate market here in southern Delaware.” To summarize, mid-year figures reveal know if you would officially call this a that nearly 2,400 real estate transactions ‘boom market,’ but real estate remains were completed in Sussex County very strong in the region, particularly in or between January and June. In addition near the coastal areas.” Residential home sales for the first half to residential sales, nearly $43 million in sales of lots and land, more than $1.5 of 2016 have accounted for nearly $650 million in farms and more than $12 million, with the additional $45 million million in commercial sales transactions coming from other categories, including were completed in the first six months of farms, land and commercial properties. the year. In total, 2,064 residential properties The data released by SCAOR is have been sold in Sussex County thus far compiled from the Association’s Multiple in 2016. Listing Service (MLS), which tracks all “As we have been for several years data regarding real estate transactions in now, we are extremely encouraged by Sussex County. this data and we certainly expect more of To read more about issues related to the same for the foreseeable future,” says Sussex County’s real estate industry, visit Serio. “Sussex County continues to be SCAOR’s website at www.scaor.com.
NEW WELCOME SIGN - The Chamber of Commerce for Greater Milford Economic Development Commission members and Milford Mayor Bryan Shupe unveiled a new “Welcome to Milford” sign which was installed by the City of Milford recently. The sign, which is located where Rt. 113 South and Rt. 1 South split in Milford, replaces the former sign that was over 25-years-old, and was a project of the Boy Scouts. The City of Milford, Chamber of Commerce for Greater Milford, Downtown Milford Inc., Milford resident Shirley Renzi and XTreme Graphix were instrumental in getting the project completed. Pictured, from left, front row: commission members, Angela Dorey and Shirley Renzi; back row: commission members, Tony Favata, Darel LaPrade, Shupe, Kelly Sylvester, Ed Simon, Andy Stevens, Kevin Dickerson. Not pictured: commission members, Alice Rausch, Craig Crouch, Eric Norenberg, and Pete Renzi. 26
Business Report | September 2016
Insurance program helps economy Insurance Commissioner Karen Weldin Stewart has announced the release of a University of Delaware economic impact study which shows that the Department of Insurance’s captive insurance program contributes nearly $360 million to Delaware’s annual gross domestic product. The captive program also directly and indirectly supports 2,537 Delaware jobs, creates almost $109 million in additional income, and generates over $5 million for the state in tax revenue, the report shows. The study, The Economic Contributions of the Captive Insurance Industry to the Delaware Economy, was conducted on behalf of the DOI by the University of Delaware’s Alfred Lerner College of Business & Economics’ Center for Applied Business & Economic Research (CABER). CABER surveyed 1,081 captive insurance companies doing business in Delaware and used data from busi-
nesses providing services to those companies. The report breaks out the program’s economic impact per $1,000 spent by the DOI for the captive industry. For every $1,000 spent, 1.95 jobs are created, $83,574 in income is generated, and $4,301 in taxes are collected. Captive program spending supports 950 jobs in finance and investment industry, 447 jobs in legal, accounting and professional support, and 209 retail jobs.
The complete report can be found online at captive.delawareinsurance.gov/docs/pdfs/ captive-industry-impact-on-de-econ-caberreport-201608.pdf. Captive insurance entities are owned by the companies that they insure, and are generally formed by businesses who wish to better manage the cost and administration of their insurance coverage. DOI’s captive bureau is self-sustaining and currently contributes an annual surplus in tax and fee revenue of over $3 million to the Delaware general fund.
Mon.-Sat. 9 am - 9 pm • Sunday 10 am - 6 pm
Long Neck, DE Middletown Crossing Rehoboth, DE Milford, DE
302-945-2113 302-376-1616 302-226-2300 302-424-8373
Smyrna, DE 302-653-1515 Seaford, DE 302-628-1001 Or Any of Our 27 Locations! www.concordpetfoods.com
ESNG to expand in Dover
Chesapeake Utilities Corporation has announced that the Federal Energy Regulatory Commission (FERC) has approved the application by Eastern Shore Natural Gas (ESNG), Chesapeake Utilities’ interstate natural gas transmission subsidiary, to expand natural gas transportation service to Calpine Energy Services’ Garrison Energy Center in Dover. “This agreement with Calpine exemplifies our continued efforts to meet the energy needs of the region as demand for economic and environmentally friendly natural gas increases,” said Steve Thompson, president of Eastern Shore Natural Gas. ESNG plans to expand its facilities with the installation of 5.4 miles of 16-inch pipeline looping and 3,550 horsepower of new compression in Delaware. These new facilities are estimated to cost approximately $38 million. ESNG estimates that it will generate at least $5.8 million of revenue annually from providing the OPT service to Calpine. Completion of the facilities are anticipated during the first quarter of 2017.
“I promised mother her pie recipe would be kept in the family. I promised daddy the farm would be too.”
If leaving a legacy to the next generation is important to you, we can help.
To learn more call 302.628.4140 to schedule a consultation. Planning today to protect your family’s tomorrow. www.pww l aw .c om
Offices in Seaford and Lewes 27
Business Report | September 2016
Students complete culinary course
The Food Bank of Delaware celebrated the accomplishments of seven students recently who completed the organization’s 14-week culinary program in Newark and Milford. Three of these students were able to complete the training program thanks to an $18.8 million USDA grant provided to the state to train adults who receive food benefits and have limited job skills or work experience. The graduates are: Jermachel Deshields, Michael Hutchens, Lisa Messina, Justin Roundtree, Gerald Hynson, Terrence Kelly and Akou Kossi. State Attorney General Matt Denn Milford culinary graduates, from left, front row: Lisa Messina; Chef Instructor Tish Badamshin. Back served as keynote speaker for the Newark graduation, while Chef Carol row: Ruthann Messick, Culinary School program manager; Justin Roundtree; Jermachel Deshields; Michael Hutchens. Ellis, banquets sous chef at Dover Downs Hotel & Casino, provided skills in the Food Bank’s industrialHartefeld National Golf Club, The the keynote address for the Milford sized kitchen, the students completed Lorelton Retirement and Assisted graduation. two-week internships at Café 67, Living, Dover Downs and the Food In addition to learning hands-on Bank of Delaware. Food Bank of Delaware President and CEO Patricia Beebe praised the students for their commitment to the program. “Workforce development is a critical part of our mission at the Food Bank of Delaware,” said Beebe. “We know that in order to achieve our vision of a community free of hunger, Delawareans need training opportunities that will lead to sustainable employment and income. These seven students have the tools they need to thrive in Delaware’s food service industry.” Students are referred to the program through the Department of Corrections, Delaware Department of Labor, Delaware Division of Vocational Rehabilitation and other community-based organizations. The next class begins Sept. 13. For more information, visit www. fbd.org/the-culinary-school/ or call Lynda Pusey (New Castle County) at RIBBON CUTTING - The Central Delaware Chamber of Commerce (CDCC) joined Myers Realty 302-292-1305, ext. 265 or Ruthann on Friday, July 29, in a ribbon cutting ceremony to celebrate their grand opening and membership with Messick (Kent and Sussex counties) the CDCC. A full service real estate brokerage serving the state of Delaware, Myers Realty is based at 302-424-3301, ext. 107. in Dover at 1056 S. State St.
28
Business Report | September 2016
Allen Harim re-opens Harbeson facility
Allen Harim, a leading producer and processor of chicken on Delmarva, held a ribbon cutting ceremony recently to re-open its newly renovated Harbeson chicken processing facility. The company has invested $30 million so far on the renovation project, and expects to invest another $10 million by the close of 2017, with the goal of developing a more productive, efficient and sustainable facility. Hong-Kuk Kim, chairman of Harim Group (Allen Harim’s parent company) traveled from South Korea for the ceremony. He spoke about the company’s growth and outlook for the future. “As we grow our operations in Delaware, and expand across the United States, we remain committed to supporting both the local communities in which we operate, and the U.S. chicken industry of which we are proud to be a member,” Kim said. In June, Allen Harim consolidated its processing operations, bringing it all under one roof at Harbeson. The move was meant to take advantage of every aspect of the newly renovated facility. Allen employs more than 1,650 people in Delaware. Upgrades were completed across nearly every aspect of the 190,000 square-foot facility. A great deal of attention was paid to upgrade the employee experience. The main entrance was renovated with a welcoming three-dimensional mural that includes a blossoming tree, embodying the translation of the Korean word “Harim” as “summer
Delaware Governor Jack Markell, left, joins Harim Group Chairman Hong-Kuk Kim, and Allen Harim CEO Joe Moran as they prepare to cut a ribbon celebrating the grand re-opening of the the Harbeson processing plant.
forest.” New lighting, an upgrade of the employee cafeteria, completely new restrooms, a new human resources department area, new conference and meeting rooms, and a new employee equipment room were all added. The plant was reconfigured to allow the
installation of new equipment to meet rising customer demands. A new waste water treatment facility and the construction of a solar farm, both major steps in the company’s sustainability efforts, were central areas of the project.
From left: Sussex County Councilman Rob Arlert, State Rep. David Wilson, State Sen. Brian Pettyjohn, Sussex County Council President Michael Vincent, U.S. Rep. John Carney, Senator Tom Carper, Harim Group Chairman Hong-Kuk Kim, Allen Harim CEO Joe Moran, U.S. Sen. Chris Coons, Delaware Ag Secretary Ed Kee, State Rep. Harvey Kenton, State Rep. Steve Smyk. 29
Business Report | September 2016
Trinity Logistics named one of Food Logistics Magazine’s top providers
Food Logistics, the only publication exclusively dedicated to covering the movement of product through the global food supply chain, has named Trinity Logistics to its 2016 Top 3PL and Cold Storage Providers list. The Top 3PL and Cold Storage Providers list serves as a resource guide of third-party logistics and cold storage providers whose products and services are critical for companies in the global food and beverage supply chain. “The global food supply chain is responding to new challenges associated with food safety regulations along with changing consumer demands for more fresh, healthy and locally-sourced options,” noted Lara L. Sowinski, editorial director, Food Logistics and Supply & Demand Chain Executive. “The companies on Food Logistics’ 2016 Top 3PL and Cold Storage Providers list are among those in our industry who are expanding their capabilities and expertise to better support the complexities of today’s global food supply
30
Business Report | September 2016
chain.” Trinity was selected for this list due to the extensive variety of logistics services they offer, including truckload, less-thantruckload (LTL), intermodal, expedited, and bulkshipping, as well as an array of warehousing and cold storage offerings for food supply chains. Food and beverage customers make up 20 percent of Trinity’s active customer base. “As we continue to work to expand our services to bring solutions of value to the unique needs of the food supply chain, we are honored that Food Logistics Magazine would recognize Trinity Logistics as one of the top 3PL and Cold Storage Providers,” said Amy Proctor, Executive Director of Design Solutions. Companies on this year’s 2016 Top 3PL and Cold Storage Providers list will be profiledin the August 2016 issue of Food Logistics, as well as online atwww. foodlogistics.com. About Food Logistics Food Logistics is published by AC Business Media, a business-to- business media company that provides targeted content and
comprehensive, integrated advertising and promotion opportunities for some of the world’s most recognized B2B brands. Its diverse portfolio serves the construction, logistics, supply chain and other industries with print, digital and custom products, events and social media. About Trinity Logistics Trinity Logistics was founded in 1979 with one location and only three employees. Today, they have over 250 team members in five regional service center locations across the country and an additional 90 agent offices. Trinity is ranked in the Top 25 providers of their kind by Transport Topics Magazine, a Top 100 3PL by Food Logistics Magazine, and an Inc. 5000 Fastest Growing Company. The privately-owned business has grown into being one of the top logistics companies in the nation, providing freight solutions on a global scale. Due to this extensive nationwide presence and experience, Trinity is positioned to provide a solution for any of your logistics needs, no matter how extensive, with the best customer service you’ll see in the industry. For more information about Trinity Logistics, visit www.trinitylogistics.
Beebe Healthcare Earns Blue Distinction® Center+ Designation for Quality and Cost-Efficiency in Spine Surgery Highmark BCBS Delaware has selected Beebe Healthcare as a Blue Distinction Center+ for Spine Surgery, as part of the Blue Distinction Specialty Care program. Blue Distinction Centers are nationally designated healthcare facilities shown to deliver improved patient safety and better health outcomes, based on objective measures that were developed by Blue Cross and Blue Shield companies with input from the medical community. Spinal surgeries are among the most common and expensive elective surgeries in the U.S., according to the Agency for Healthcare Research and Quality (AHRQ), which creates a significant opportunity to improve quality and value within the healthcare system. For example, there were more than 465,000 spinal fusion operations in the U.S. in 2011, and hospital costs for a fusion procedure average $27,5681 according to AHRQ. Hospitals designated as Blue Distinction Centers+ for Spine Surgery demonstrate expertise in cervical and lumbar fusion, cervical laminectomy and lumbar laminectomy/discectomy procedures, resulting in fewer patient complications and hospital readmissions compared to other hospitals. Designated hospitals must also maintain national accreditation. In addition to meeting these quality thresholds, facilities designated as Blue Distinction Centers+ are on average 20 percent more cost-efficient in an episode of care compared to other hospitals. Quality is key: only those facilities that first meet nationally established, objective quality measures will be considered for designation as a Blue Distinction Center+. Beebe Healthcare is proud to be recognized by Highmark BCBS Delaware for meeting the rigorous selection criteria for spine surgery set by the Blue Distinction Specialty Care program. “We are proud to have earned this recognition from Highmark BCBS Delaware for our Spine Surgery Program,” said Jeffrey M. Fried, President and CEO of Beebe Healthcare. “Spine surgery is an integral part of
our overall Orthopaedic program, where we can help our patients improve the quality of their lives and return to the activities they enjoy. Our skilled and experienced spine surgeons have adopted the latest procedures and technologies, and our team of nurses, technologists, physical and occupational therapists and others maintain the safest and highest levels of care.” Beebe’s Board Certified spine surgeons have been collaborating with surgical and orthopaedic staff to continually improve and expand Beebe’s Spine Surgery program.Beebe’s Spine Surgery program has been recognized for years by Healthgrades, which in 2016 named Beebe on One of Healthgrades’ America’s 100 Best Hospitals for Spine Surgery ™. Beebe also has been a Healthgrades’ Five-Star Recipient for Spinal Fusion Surgery for 7 Years in a Row (2010-2016). The Beebe Spine Surgery program also includes a patient education component in which patients learn practices to improve recuperation and mobility, and to avoid infection, falls, and other situations that could hamper their recovery. “Over the past several years, Beebe Healthcare has devoted significant time and personnel into the advancement of our Spine Surgery Program and I am proud that our achievements have been recognized,” said Beebe board-certified orthopaedic surgeon Ronald Sabbagh, MD, who specializes in spine surgery. “There are many to be congratulated, including our nursing staff, physical therapists, administrators and social workers who work with our patients to provide an optimal surgical experience - from preoperative education all the way through to post-operative assessments. “Kudos to our team for this terrific honor because it was truly a joint effort among our surgical, nursing and rehabilitation teams that made this outstanding achievement possible.” Since 2006, the Blue Distinction Specialty Care program has helped patients find quality providers for their specialty care needs in the areas of bariatric surgery, cardiac care, complex and
rare cancers, knee and hip replacements, maternity care, spine surgery, and transplants, while encouraging healthcare professionals to improve the care they deliver. “Highmark Blue Cross Blue Shield Delaware extends its sincere congratulations to Beebe Healthcare for its dedication to quality, patient safety, and transparency that is required to achieve this great distinction. With consumer driven healthcare programs like Blue Distinction, and the significant effort of our partner practitioners and facilities, Highmark can now enable our members the opportunity to make wise, value-driven healthcare decisions”, said Dr. Mark Piasio, Medical Director, Clinical Services, Highmark Inc. For more information about the program and for a complete listing of the designated facilities, please visit www.bcbs.com/bluedistinction.
October
Business Report
HEALTHCARE The October issue of the Business Report will focus on Healthcare. Along with a half page ad, we will include a 500 word arcticle about your business. With a third page ad, there will be a 250 word article. All articles will be written by our staff writer.
Reserve your advertising space today. Contact Chris Redman today.
302.629-9788
email credman@mspublications.com 31
Business Report | September 2016
Five ways to create content that appeals to your target By Patricia Rivera
The art and craft of brand journalism is spreading throughout the marketing and advertising industries with speed only the Internet can afford. Brand journalism is a more respectful way to communicate with today’s informed customers and reap more positive results. It focuses on the consumer and provides truthful and interesting content that gains the customer’s trust. Developed just in the last decade, brand journalism departs from outdated methods that target a wide swath of consumers with messages all about the organization. Instead, it talks to them on a more personal level and addresses the consumer within a particular demographic who is likely to need or want a certain product or service. As important as it is, many organizations don’t tell their stories well and find brand journalism to be a difficult
task. That’s why nonprofit leaders should take notes of how journalists approach their craft. Ann Handley, chief content officer of MarketingProfs, wrote a blog called “Seven Reasons Your Content Marketing Needs a Brand Journalist.” She inspired us to look into which journalistic skills content creators could assimilate. Here are some ideas, based on her blog. Tell a story. Journalists are trained to tell a story using words, images and audio. They understand the techniques that draw readers in. You too can find the stories in your organizations. Find the crevices where the stories lie, even in the driest information. Put the audience first. Journalists are always aware that readers can put down their work at any time so they write for their readers, using all the skills of the trade to avoid wordy, dull language. They shoot for lively, colorful, powerful text that connects with their readers. Learn to simplify. Journalists are trained to cut to the chase, giving the most impor-
Use KSI
Cartridge Service and you’re doing
more than printing While saving up to 50% on your office imaging cartridges with KSI Cartridge Service, you’re also helping people with disabilities take pride in their community employment and inclusion. And you enjoy our 100% guaranteed quality and limited free delivery in Delaware.
Like us on Facebook
www.facebook.com/KSIWorks
Business Report | September 2016
Rommel’s ACE will donate five percent of YETI sales from now until Aug. 31, to local law enforcement. All 11 Rommel’s
DBF among top-ranked firms
Davis, Bowen & Friedel, Inc. (DBF), has held its position for more than eight consecutive years within the top 300 architecture, engineering, and construction (AEC) firms in the country as ranked by Building Design+Construction magazine. Positioned at #33, DBF was the only Eastern Shore-based firm to be on the magazine’s list of U.S. Engineering/ Architecture (E/A) companies, as noted in their July 2016 “Giants 300 Report.” Additionally, the firm ranked #15 nationally on the magazine’s list of Multifamily Sector Engineering Firms. The magazine ranks the largest commercial AEC firms in the nation based on reported revenue data which includes building information modeling (BIM) revenue, building-type revenue, green building work, and other criteria. Building sectors recognized include commercial office, multi-family residential, retail, hotels, transit, recreation/sports, healthcare, education, and government structures.
Rommel’s Ace supports police
Contact Barb to start saving today at 302-422-4014 Ext. 3126.
32
tant information first and dropping cumbersome text. They are experts at interpreting complex concepts or trade jargon so the reader is not overwhelmed or bored. Rivera Quote the experts. Journalists, and brand journalists, always seek out the experts, those who are the authorities on the issues. Using reliable sources enhances your business’s credibility as a voice in your industry. Follow a code of ethics. No selfrespecting journalist lies about his or her sources or facts. It is a code of ethics in the profession. Write with integrity and tru Rommel’s Ace supports police
Rommel’s ACE donated five percent of YETI sales to local law enforcement. All 11 Rommel’s ACE locations — in Delaware, Maryland and Virginia — are participating and working with local precincts to promote the event throughout the community. The promotion featured YETI products which includes coolers, stainless tumblers, stickers, shirts, and more which are available at Rommel’s ACE.
Beebe Home Care Services Team Members Complete Integrated Care Managment Training Beebe Healthcare and Beebe Home Care Services are proud to announce that two Home Care team members – Michelle Dennis, RN, Clinical Team Leader, and Rob Uebele, Doctor of Physical Therapy – recently participated in the Integrated Care Management (ICM) Transitions of Care Program training course offered by Sutter Health and the Sutter Center for Integrated Care. Completion of this course consisted of a combination of classroom lecture and web-based self-learning. Passage of the course exam has certified Michelle and Rob to train all Beebe Home Care clinical staff in the principles of this enhanced transitional care program. ICM’s Transition of Care Program is a patient-centered, evidence-based care delivery model promoting care coordination among healthcare providers and supporting patients across all providers, settings, and time. By utilizing the tools and skills outlined in this model, all clinical staff will now follow a standardized approach to chronic disease management care and education in the home care setting. Utilizing the core principles of this care model will better enable staff to: • Collaborate more effectively with other members of the interdisciplinary care team, • Identify “high risk” patients
earlier in the transition of care process to reduce hospital readmission, • Enhance patient engagement in self-management of their chronic illnesses, • Screen for risks of future medication mismanagement, • Improve patients’ overall health literacy, and • Enhance patient satisfaction with their health care experiences. Following this model will enable Beebe Home Care to continue to provide the excellent home care our community has grown accustomed to while also achieving the Triple Aim of health care reform: achieving better health, delivering better care, and lowering costs for individuals and providers. Beebe Healthcare is a notfor-profit community healthcare system with a charitable mission to encourage healthy living, prevent illness, and restore optimal health for the people residing, working, or visiting in the communities we serve. It offers services throughout Southern Delaware for residents and visitors, including a 210-licensed-bed hospital, a cancer center, and outpatient facilities providing walk-in care, lab, imaging, and physical rehabilitation services. For more information, please visit us online at www.beebehealthcare. org.
Vol. 19 No. 12 PRESIDENT
Bryant Richardson TREASURER
Carol Wright Richardson PUBLISHER
Mike McClure
COMPOSITION
Rachel Farris Elaine Schneider Tina Reaser Karen Cherrix Kimberly Beard
VP OF MARKETING
Chris Redman SALES
Rick Cullen Greg English Tede Griffith C O N TA C T
Morning Star Publications 302-629-9788 951 Norman Eskridge Hwy. Seaford, DE 19973
msbusinessreport.com
businessreport@mspublications.com sales@mspublications.com
H ave You B een D en ied SocialSecu rity or Veteran s’D isability B en efits?
Focusing on the ambition and innovation that make Delaware businesses uniqu
W e C an H elp!
L aw O ffices ofK aren Y.V ick s,L L C 500 W .Loock erm an Street,Su ite #102
D O V E R 674-1100 Toll Free
888-598-8890
please recycle
e-m ail:k vick s@ vick slaw .com
33
Business Report | September 2016
BUSINESS DIRECTORY ACCOUNTING Horty & Horty, P.A. Doug Phillips, CPA, Cr.FA 302-730-4560 cpainfo@horty.com 3702 N. DuPont Hwy. Dover, DE 19901 ADVERTISING Morning Star Business Report Mike McClure 302-629-9788 302-629-9243 fax www.msbusinessreport.com sales@mspublications.com 951 Norman Eskridge Hwy. P.O. Box 1000 Seaford, DE 19973 ANTIQUES AND APPRAISALS Academy Street Antiques and Appraisals, LLC William Alexander Edward McWilliams 302-875-1111 P.O. Box 401 Laurel, DE 19956 ARCHITECTS & ENGINEERS Davis Bowen & Friedel, Inc. Michael Wheedleton AIA Randy Duplechain P.E. 302-424-1441 302-424-0430 Fax www. dbfinc.com milford@dbfinc.com 23 N. Walnut St. Milford, DE 19963
CHAMBER OF COMMERCE Bethany-Fenwick Area Chamber of Commerce Kristie Maravalli 302-539-2100 302-539-9434 fax www.bethany-fenwick.org info@bethany-fenwick.org 36913 Coastal Highway Fenwick Island, DE 19944 Central Delaware Chamber of Commerce Judy Diogo 302-734-7513 302-678-0189 fax www.cdcc.net 34
jdiogo@cdcc.net 435 N. DuPont Hwy. Dover, DE 19901 Chamber of Commerce for Greater Milford Jo Schmeiser 302-422-3344 302-422-7503 fax www.milfordchamber.com milford@milfordchamber.com 411 N. Rehoboth Blvd. Milford, DE 19963 Georgetown Chamber of Commerce Karen Duffield 302-856-1544 302-856-1577 fax www.georgetowncoc.com info@georgetowncoc.com 827 E. Market St., PO Box 1 Georgetown, DE 19947 Lewes Chamber of Commerce Betsy Reamer 302-645-8073 Toll Free 877-465-3937 302-645-8412 fax www.leweschamber.com inquiry@leweschamber.com 120 Kings Hwy., P.O. Box 1 Lewes, DE 19958 Greater Millsboro Chamber of Commerce Amy Simmons 302-934-6777 302-934-6065 fax www.millsborochamber.com info@millsborochamber.com 102 Washington St., Suite 6 P.O. Box 187 Millsboro, DE 19966 Milton Chamber of Commerce Lisa Sumstine 302-684-1101 www.historicmilton.com chamber@historicmilton.com P.O. Box 61 Milton, DE 19968 Rehoboth Beach - Dewey Beach Chamber of Commerce & Visitor Center
Business Report | September 2016
Carol Everhart 302-227-6446 302-227-2233 ext. 13 302-227-8351 fax www.beach-fun.com carol@beach-fun.com 501 Rehoboth Ave. Rehoboth Beach, DE 19971 Greater Seaford Chamber of Commerce Lynn Brocato 302-629-9690 302-629-0281 fax www.seafordchamber.com admin@seafordchamber.com 304 A High St. Seaford, DE 19973
EDUCATION Delaware Technical Community College Corporate and Community Programs Christopher M. Moody, Director (302) 259-6330 302-259-6759 fax www.dtcc.edu/continuingeducation cmoody@dtcc.edu Carter Partnership Center 21179 College Drive Georgetown, DE 19947 University of Delaware Professional & Continuing Studies Tara Kee 866-820-0238 302-831-3292 fax www.pcs.udel.edu continuing-ed@udel.edu
FINANCIAL Bank of Delmarva Scott Rukowicz 302-875-5901 302-875-1766 fax www.bankofdelmarva.com srukowicz@bankofdelmarva. com 200 East Market St. Laurel, DE 19956 County Bank 7 Sussex County Locations
302-226-9800 302-226-3182 fax www.CountyBankDel.com 19927 Shuttle Rd. (Main Office) Rehoboth Beach, DE 19971 Del One Federal Credit Union 10 Statewide Locations Amy Resh 302-672-1492 302-739-1790 fax www.Del-One.org amy.resh@del-one.org 270 Beiser Blvd. Dover, DE 19904 Delaware State Police Federal Credit Union Stephen Cimo 302-856-3501 ext. 120 302-856-2539 fax www.dspfcu.com scimo@dspfcu.com P.O. Box 800 Georgetown, DE 19947 Dover Federal Credit Union Six Statewide Locations Deb Jewell 302-678-8000 www.doverfcu.com 1075 Silver Lake Blvd. Dover, DE 19904 djewell@doverfcu.com Sussex County Federal Credit Union Jeffery Murphy 302-629-0100 www.sussexcfcu.com jmurphy@sussexcfcu.com 1941 Bridgeville Hwy. Seaford, DE 19973
FUNERAL SERVICES Watson Yates Funeral Home Gary Yates 302-629-8561 302-629-7961 fax Front & King St. Seaford, DE 19973
GRAPHIC/WEBSITE DESIGN Dean Design Marketing Group
Stephanie Whitcomb 302-542-9550 www.deandesign.com thestudio@deandesign.com stephanie@deandesign.com 13 Water St. Lincoln, DE 19960
HEALTH Bayhealth Kent General Milford Memorial Pam Marecki 302-744-7013 302-735-3227 fax www.bayhealth.org pam_marecki@bayhealth.org 640 S. State St. Dover, DE 19901 Beebe Medical Center Kelly Griffin 302-645-3220 302-644-9032 fax www.beebehealthcare.org kgriffin@beebehealthcare.org 424 Savannah Rd. Lewes, DE 19958 Nanticoke Health Services Sharon Harrington 302-629-6611 302-629-3211 fax www.nanticoke.org harringtons@nanticoke.org 801 Middleford Rd. Seaford, DE 19973 INSURANCE Farnell & Gast Insurance Joe Gast, CPCU 302-629-4514 302-536-6257 fax www.averyhall.com jgast@averyhall.com cwilliams-wroten@averyhall. com 500 W. Stein Highway Seaford, DE 19973 Lyons Companies David F. Lyons, Sr. David F. Lyons, Jr. Lew Harrington 302-227-7100 www.lyonsinsurance.com info@lyonsinsurance.com
19643 Blue Bird Lane, Unit 8 Rehoboth Beach, DE 19971 M Insurance William Biordi, owner 302-732-6655 302-732-6485 fax www.insuranceservices.com info@insuranceservices.com 32183-9 N. Dupont Blvd. Savannah Square Shopping Center P.O. Box 8 Dagsboro, DE 19939 INTERNET SERVICE & WEB PAGE DESIGN Delmarva Digital Tim Smith 302-875-7700 302-875-8288 fax www.ddmg.net ddmg.netsales@ddmg.net 220 Laureltowne Laurel, DE 19956 INVESTIGATIVE & COLLECTION SERVICES Mohr Investigative Services, Inc. James W. Mohrmann 866-370-1004 www.mohrinvestigations.com jmohrmann@mohrinvestigations.com 9 East Loockerman Street, Suite 201 Dover, DE 19901 INVESTMENTS Edward Jones Glenn Sweeten, advisor 302-856-3083 www.edwardjones.com 505 W. Market Street Suite 145 Georgetown, DE 19947 JEWELERS Holland Jewelers 302-947-1200 Excellence since 1990! 20750 John J. Williams Hwy. Peddlers Village Lewes, DE 19958 www.hollandjewelersinc@ yahoo.com
PORTRAITS Portraits In The Sand Dave Koster 302-226-9226 302-226-8424 fax www.portraitsinthesand.com businessreport@portraitsinthesand.com 110 White Oak Rd. Rehoboth Beach, DE 19971
LEGAL Sergovic, Carmean & Weidman, P.A Attorneys At Law John A. Sergovic, Jr. Shannon D. Carmean 302-855-1260 302-855-1270 fax www.scdelaw.com 406 S. Bedford Street Suite 1 PO Box 751 Georgetown, DE 19947
PRINTING & PROMOTIONS Delmarva Printing & Design Darrell Fearin 410-749-6700 dmvprinting.com dfearin@dmvprinting.com
Law Offices of Karen Y. Vicks, LLC 302-674-1100 888-598-8890 kvicks@vickslaw.com 500 W. Loockerman St. Suite 102 Dover, DE 19904 Smith Firm Michael R. Smith, Esq. Chad Lingefelder. Esq. Blake W. Carey. Esq. 302-875-5595 302-280-6592 fax 8866 Riverside Drive Seaford, DE 19973 302-703-6043 302-827-2046 fax 1917 Sea Air Avenue, Suite 2 Rehoboth Beach, DE 19971 MARKETING & PUBLIC RELATIONS Hook PR Group Patricia V. Rivera 302-858-5055 www.hookpr.com patricia@hookpr.com 135 2nd Street, 2nd Floor Lewes, DE 19968 PAYROLL/HUMAN RESOURCES SUPPORT ADP, LLC Kevin Neale, District Manager 610-357-0218 www.adp.com Kevin.Neale@adp.com 800 Delaware Avenue Wilmington, DE 19801
35
Print Shack Inc. 302-629-4430 302-629-4056 fax www.printshackde.com 9203 Brickyard Road Seaford, DE 19973 REAL ESTATE Callaway, Farnell and Moore, Inc. 302-629-4514 800-966-4514 www.cfmrealestate.com admin@cfmnet.com 500 W. Stein Hwy. Seaford, DE 19973 Coldwell Banker Resort Realty Skip Faust 302-227-5000 office 302-745-8764 cell 302-227-5008 fax www.skipfaust.com skip@skipfaust.com 20184 Coastal Hwy. Rehoboth Beach, DE 19971 YOUR BUSINESS Include your business in this directory. Rates are low; the potential to reach thousands of business-minded customers is great. Contact credman@ mspublications.com
Business Report | September 2016