20
March - April 2021
The View From My Office
With Kat Monteiro
Here we are again! Time is flying by so fast. I hope at the me of this publishing of the Mopar Masters Guild Magazine all of you are well and happy. Hopefully, many of us are already vaccinated or will be soon. Rick received his second shot today and I get mine on the 24th of April. For something we all thought was only going to last 4-6 weeks, this Covid virus has sure hung on for a long me and sent our country in a tailspin! Hopefully, we are on our way to recovery and ge ng back to some kind of normal. It will be nice to sit at a restaurant and not feel uncomfortable if you are si ng close to a stranger. Even though I must admit that I have enjoyed going to restaurants with their spaced-out, outdoor sea ng. I do like less crowds when I am out and about. Even though I s ll don’t go out much. We are s ll at home, trying to play it safe and get through to the end. I have been enjoying being back at work. I am not out visi ng customers yet, but I really like being at the front retail counter. I am ge ng to know the regular customers and mee ng new ones. They rarely get away from the counter without having a conversa on with me! I have become quite good ge ng customers to forget how mad and impa ent they were when they walked in, and there is nobody available to help them at that instant. I even have customers that are with the sales department, wai ng around trying to buy a car, come over and talk to me as they are leaving the vending machine. I send them away with an accessory brochure and tell them to come see us when they are ready to buy all the fun stuff for their car! We are trying to work out deals with our service department for prices for installa on of truck bed tunnel covers and Jeep hard tops. Working together trying to make things happen that benefit the dealership and our customers. I am pushing t-shirts and hats! Encouraging customers to wear their brand! So yes, I have been having a good me trying to figure out my new role as the Parts Retail Customer Greeter! We also managed to cook corned beef Reuben Sandwiches for the en re dealership on St. Patrick’s Day this year. Wasn’t sure it was going to happen, but Rick made it happen and the result was a crew of happy and very full employees. Rick, with the help from John Hamilton, one of our long- me parts advisors, cooked up 100 pounds of corned beef and grilled up 120 sandwiches! The dealership employees look forward to this every year. This was year number 11 for this tradi on. If there was a way to look up the archives of the Mopar Masters Guild Magazine you would see an ar cle Rick wrote about this special event. It was a good day and if only for a me, we forgot about all the stresses of work and Covid and enjoyed the moment. Continued on Page 21
Mopar Masters Guild Magazine
