Meevo Single Location Sales Deck

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Beauty and Wellness Software Built Exclusively for Single Location Businesses

Overview

– Unmatched Experience

– Core Engine Architecture

– Business Operations

– Client Management

– Marketing Your Business

– Key Differentiators

– Meevo System/Architecture

– 5-Star Support

– On-Demand Education

– Converting to Meevo

– About Millennium Systems International

UNMATCHED EXPERIENCE

Millennium Systems International

– 35-year track record developing innovative solutions for beauty & wellness businesses

– Led by Founder & Chairman John Harms, pioneer of software in the beauty industry

– The industry-leading Meevo growth platform offers cloud-based technology

– Proudly supporting global businesses in numerous countries

– Dedicated to helping businesses grow with the focus on the business side of beauty and wellness

– Provide ongoing educational resources, training programs, and workshops to inspire and educate employees

– Unmatched industry experience of Millennium’s employees

MARKETPLACE

ALL-IN-ONE

EFFICIENT MULTI-TASKING

FIVESTARSUPPORT

Core Engine Architecture

Meevo was built to seamlessly support single location businesses, providing all that is needed to run and grow your business. Our solutions are created from decades of client feedback, industry knowledge, and business experience.

MEEVO

Business Operations

Goals

Define & track business and employee goal achievement, identifying areas for improvement. Meevo will compare your numbers and provide accurate goals calculated daily, weekly, or monthly.

Business Operations

Manage every aspect of your business from security to employee settings to help streamline practices, ensure efficiency, data accuracy and growth.

Gift Cards Sales

Design and sell customized gift cards with our secure eGift platform—integrated into Meevo and available 24/7. Track site usage through Google Analytics.

MEEVO TOOLS

Appointment Confirmations

Meevo lets you send automated text/email notifications to clients, including appointment reminders, updates, confirmations and more without the need of a third party solution. Keep clients informed with minimal effort on your end—which means less no-shows and stronger relationships.

Sales Ranking

Small-to mid-size businesses need to know their strongest links. With Meevo’s Sales Rankings, you can easily pinpoint top-performing retail products, employees and clients that generate you the most revenue. By detecting your strengths, you’ll learn how to effectively improve your weaknesses.

Sharing Peripherals

Share credit card terminals and receipt printers across devices, eliminating the need for dedicated hardware for each station. Ring up clients from any device where Meevo is being used.

Royalties Export

Export sales information to process and calculate royalties that locations owe and/or are owed based on sales and offsite liability redemption.

BUILT-IN SOLUTION

MeevoPay Payment Processing & POS

• All-in-one payment processing embedded into Meevo

• Integrated reporting for enhanced visibility

• Competitive transparent rates

• Process payments anytime, anywhere—online, in-person, or from your app

• Real-time fraud protection with built-in risk mitigation and fraud detection tools

• Guaranteed POS uptime of 99.95% or more

• Tap, chip, and swipe card payments, Google Pay, Apple Pay, and contactless self-pay

• U.S.-based customer support from the Meevo team

Client Management

Client Intake Forms

Create custom intake forms with information relevant to you and your clients. Either send a notification to the client or hand them a tablet to fill out the form to create or update a client’s profile.

Client Management

Simplify client management across locations, providing a personalized experience for all clients.

Docs & Forms

Take a top-down approach to form management. Create customizable and mobile-friendly forms such as medical forms, lash consent forms, waivers, and more that can be sent via email or text message to fill out ahead of time, making your clients’ visits seamless and easy. This integration automates, populates, and saves essential documents for each client within Meevo.

Client Self Check-In

Free up your front desk and allow clients to check themselves in for their appointments when they get to the business. If enabled, clients can also update any information on their profile.

Memberships

Offering salon, spa, or med spa memberships is a surefire way to increase client retention. Freeze memberships or expire membership accruals. Automatically charge membership dues and receive alerts for payments not properly collected. Swap or Split services — All tracked in Meevo.

Wait List

Meevo scans your book every 5 minutes and automatically contacts wait listed clients to fill empty slots, eliminating missed opportunities and freeing up your front desk.

Online Booking

We were first in the industry to offer Online Booking—and we’ve since revved up this business boosting platform. Our fully integrated Online Booking allows clients to schedule appointments around the clock, even after business hours. Essentially, you’re making money while you sleep.

Marketing Your Business

MEEVO TOOLS

Marketing Suite

Attracting new customers, retaining existing clients, increasing revenue, and growing your business all start with effective marketing. Meevo Marketing, Meevo’s powerful marketing suite, helps you create and send customized emails, build automated campaigns, manage your online reputation, improve local SEO rankings, and so much more.

Automated Campaigns & A/B Testing

Automate sending tailored emails to specific audiences at predetermined times. Use A/B testing to test subject lines, CTAs, and imagery to ensure you send the best email to your clients.

Reputation Management

Quickly monitor and respond to customer reviews across locations, updating digital platforms across the web. Automatically prompt customers via text or email to provide feedback for their service providers and appointments through our 5-Star Ratings systems.

Yield Management

The Meevo Yield Management feature helps balance busy and slow times and automatically charges higher prices (if you choose) during peak times and lower prices during slow times. This pricing strategy influences client booking behaviors & informs employees about the days & times where they can maximize their earnings.

Performance Analytics

Understand email performance and make improvements that lead to real business growth. Gain a holistic view of total impressions, clicks and other data to understand your customers.

Listings Management

Update your business details across multiple sites so visitors see accurate results.

Local SEO Profile Settings

Manage and improve your local search results to gain new clients and grow your business.

Key Differentiators

SIMPLY POWERFUL TOOLS FOR

Your Business Model

Meevo is created from decades of client feedback, industry knowledge and business experience. Our cloud software is clever, intuitive and works beautifully with your goals in mind. You’ll always be in sync—from your PC or Mac computer to iOS and Android devices.

Convobar®

Let the patented Convobar® be your staff’s know-it-all assistant. With voice activation and typing, the Convobar® understands what you say (or type) and instantly morphs an appointment book to match the clients request and find openings.

Smart Center

Meevo’s Smart Center is a completely customizable dashboard hub within the software. Design your space to fit your creative style and keep up with real-time data that’s specific to each role at your business. Now, you can visualize everything important to your salon, spa, or med spa business in one place.

Reports

How do you measure success? Running reports helps you indicate your business’s best path for long-term growth. Speak or type “Reports” into the Convobar®—Meevo will gather vital information and let you know what’s working so you can strategize and stay organized.

Security

Meevo gives you the keys to keep parts of your salon, spa, and med spa software locked. Define limited security roles and grant access only where needed and you can adjust the settings at any time. Security measures give you the peace of mind you deserve.

Inventory

Tracking inventory just became a breeze. From managing data to defining stock levels and ordering products, Meevo’s inventory software brilliantly takes on every task for you and keeps things tidy. It simply makes your job easier.

Customization/Configurability

Create your own world by customizing Meevo to fit the specific needs of your business. Control key features and adjust settings that apply to your entire business down to individual employees.

Meevo System/Architecture

Build or Plug-In Your Own Integration into Meevo

Easily integrate the custom tools your franchise relies on with Meevo through our Open API access. Data extracts are available via Daily Data Stream (DDS), and several major brands have used our APIs for years.

PARTNER INTEGRATIONS

MeevoXchange Marketplace

MeevoXchange is your marketplace to find the tools and integrations to fuel your business operations, accounting and finance, client communications, and so much more.

BEST-IN-CLASS

Security and Infrastructure

Meevo gives you the keys to keep your salon, spa or med spa software completely secure. Define on and off-site security roles and grant access only where needed—and you can adjust or customize these settings at any time.

5-Star Support

5-STAR SUPPORT

Tier 1 Support Services

Meevo’s Business Support department is comprised of experts with years of experience in the beauty and wellness industry, allowing our team to provide personalized help whenever you need it.

Dedicated Support Team

Our Business Support team is available for your business by phone, live chat, and email.

Assigned Client Success Manager

Your internal advocate to assist you in maximizing Meevo and growing your unique business.

Automated Priority & Routing

Hours of operation customizable for “Go-Live” date.

98.5%

Positive Support Rating

Reporting: Daily Summary

Ticket and Trend Analysis, Phone System Statistics, Training Opportunities and Process Improvements.

– Beauty and wellness industry experts

– Personalized help and education

– High-quality, 5-star best-in-class support

On-Demand Education

On-Site Training

ON-DEMAND EDUCATION

Meevo Academy

Our Education Team will work with your business to help you and your team become Meevo experts through personalized, hands-on, and instructor-led training sessions. Gain access to all our education and training resources through Meevo Academy, our intuitive learning platform.

Get in-person help from our education team. We’ll come to you with an agenda—customized for your business. Continued education will also be provided to help everyone grow their skill set.

24/7 Education

Education is always right at your fingertips. Log in to Meevo Academy at work, at home or on-the-go directly from Meevo to access your personalized learning experience.

We’ll Walk You Through It

Walk-Through Help guides you through Meevo with step-by-step on screen prompts.

Onboarding Help

During onboarding you’ll get paired with a Implementation Specialist who will personally navigate you through the software’s features and functionality.

An easy, tailored conversion built and designed for single location success. See how the process works.

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