Powerful. Smarter. Med Spa Software.
A forward-thinking, mobile-friendly platform using real-time data and AI-powered tools to elevate your client experience and drive more revenue.
Overview
– Unmatched Experience
– Core Engine Architecture
– Business Operations
– Client Management
– Marketing Your Business
– Key Differentiators
– Meevo System/Architecture
– 5-Star Support
– On-Demand Education
– Converting to Meevo
– About Millennium Systems International
UNMATCHED EXPERIENCE
Millennium Systems International
– 35-year track record developing innovative solutions for beauty & wellness businesses
– Led by Founder & Chairman John Harms, pioneer of software in the Beauty and Wellness industry
– The industry-leading Meevo growth platform offers cloud-based technology
– Proudly supporting global businesses in numerous countries
– Dedicated to helping businesses grow with the focus on the business side of beauty and wellness
– Provide ongoing educational resources, training programs, and workshops to inspire and educate employees
– Unmatched industry experience of Millennium’s employees
MEEVO FOR MED SPAS
Everything You Need, All in One Place
HIPAA Compliant
Safeguard client data with industry-leading security and compliance.
Unlock the full potential of your med spa with Meevo’s all-in-one software solution. Our platform is designed to simplify operations, streamline workflows, and enhance client care. Here’s a quick look at what Meevo offers:
Image Tracking & Charting
Securely store and track client images for precise treatment planning.
Multitasking & Mobility
Simplify your daily operations with intuitive, mobile-friendly features for you and your team.
Inventory Tracking & Usage
Easily manage inventory, track usage, and maintain optimal stock levels.
Client Visit & SOAP Notes
Capture detailed client notes and treatment history with ease.
& Package Sales
Effortlessly sell and manage memberships, packages, and recurring treatments.
Data-Driven Reporting
Gain valuable insights with customizable reports to drive business decisions. Memberships
Client Communication
Stay connected with automated reminders, messaging, and follow-ups.
Client & Staff Apps
Empower both clients and staff with dedicated apps for a seamless experience.
INTUITIVE CONVOBAR™
MEEVOXCHANGE MARKETPLACE UNMATCHED
RECORD TRACKING OF CLIENTS VISIT NOTES, IMAGES AND MORE
POWERFUL SECURITY CONTROLS
Core Engine
ROBUST CUSTOMIZATION & CONFIGURATION
INDUSTRY LEADING REPORTS & ANALYTICS
POWERFUL MEMBERSHIPS AND PACKAGE TRACKING
SIMPLE AND SEAMLESS INVENTORY CONTROL
FIVESTARSUPPORT
Core Engine Architecture
Meevo was designed to seamlessly support medical spas, providing everything you need to manage and grow your practice.
Our solutions are built from decades of industry knowledge, client feedback, and real-world experience, tailored to meet the unique needs of the medical spa industry.
MEEVO MD
Business Operations
Goals
Define & track business and employee goal achievement, identifying areas for improvement. Meevo will compare your numbers and provide accurate goals calculated daily, weekly, or monthly.
Business Operations
Manage every aspect of your business from security to employee settings to help streamline practices, ensure efficiency, data accuracy and growth.
Online Gift Card & Package Sales
Design and sell customized gift cards and packages with our secure eGift platform—fully integrated into Meevo and available 24/7. Track usage and sales through Google Analytics for seamless management and insights.
MEEVO TOOLS
Appointment Confirmations
Meevo lets you send automated text/email notifications to clients, including appointment reminders, updates, confirmations and more without the need of a third party solution. Keep clients informed with minimal effort on your end—which means less no-shows and stronger relationships.
Sales Ranking
Small-to mid-size businesses need to know their strongest links. With Meevo’s Sales Rankings, you can easily pinpoint top-performing retail products, employees and clients that generate you the most revenue. By detecting your strengths, you’ll learn how to effectively improve your weaknesses.
Sharing Peripherals
Share credit card terminals and receipt printers across devices, eliminating the need for dedicated hardware for each station. Ring up clients from any device where Meevo is being used.
Seamless Staff Management
Easily track Schedules, Timeclock Management and Payroll
BUILT-IN SOLUTION
MeevoPay Payment Processing & POS
• All-in-one payment processing embedded into Meevo
• Integrated reporting for enhanced visibility
• Competitive transparent rates
• Process payments anytime, anywhere—online, in-person, or from your app
• Real-time fraud protection with built-in risk mitigation and fraud detection tools
• Guaranteed POS uptime of 99.95% or more
• Tap, chip, and swipe card payments, Google Pay, Apple Pay, and contactless self-pay
• U.S.-based customer support from the Meevo team
Client Management
Client Intake Forms
Create custom intake forms with information relevant to you and your clients. Either send a notification to the client or hand them a tablet to fill out the form to create or update a client’s profile.
Client Management
Comprehensive client tracking, from visit notes to key areas of need, ensuring you have all the essential records to effectively manage and support your clients.
Docs & Forms
Take a top-down approach to form management. Create customizable and mobile-friendly forms such as medical forms, waivers, and more that can be sent via email or text message to fill out ahead of time, making your clients’ visits seamless and easy. This integration automates, populates, and saves essential documents for each client within Meevo.
Client Self Check-In
Free up your front desk and allow clients to check themselves in for their appointments when they get to the business. If enabled, clients can also update any information on their profile.
Memberships
Offering med spa memberships is a surefire way to increase client retention.Freeze memberships or expire membership accruals. Automatically charge membership dues and receive alerts for payments not properly collected. Swap or Split services — All tracked in Meevo.
Wait List
Meevo scans your book every 5 minutes and automatically contacts wait listed clients to fill empty slots, eliminating missed opportunities and freeing up your front desk.
Online Booking
Our fully integrated Online Booking system allows clients to schedule appointments 24/7, even outside business hours—helping you earn while you sleep. With the ability to securely take deposits and store cards on file, you can reduce no-shows and streamline payments, ensuring a seamless experience for both you and your clients.
Marketing Your Business
MEEVO TOOLS
Marketing Suite
Attracting new customers, retaining existing clients, increasing revenue, and growing your business all start with effective marketing. Meevo Marketing, Meevo’s powerful marketing suite, helps you create and send customized emails, build automated campaigns, manage your online reputation, improve local SEO rankings, and so much more.
Automated Campaigns, A/B Testing & SMS Text Marketing
Attracting new customers, retaining existing clients, increasing revenue, and growing your business all start with effective marketing. Meevo Marketing, Meevo’s powerful marketing suite, helps you create and send customized emails and texts, build automated email campaigns, manage your online reputation, improve local SEO rankings, and so much more
Reputation Management
Quickly monitor and respond to customer reviews across locations, updating digital platforms across the web. Automatically prompt customers via text or email to provide feedback for their service providers and appointments through our 5-Star Ratings systems.
Yield Management
The Meevo Yield Management feature helps balance busy and slow times and automatically charges higher prices (if you choose) during peak times and lower prices during slow times. This pricing strategy influences client booking behaviors & informs employees about the days & times where they can maximize their earnings.
Performance Analytics
Understand email performance and make improvements that lead to real business growth. Gain a holistic view of total impressions, clicks and other data to understand your customers.
Listings Management
Update your business details across multiple sites so visitors see accurate results.
Local SEO Profile Settings
Manage and improve your local search results to gain new clients and grow your business.
Key Differentiators
SIMPLY POWERFUL TOOLS FOR
Your Business Model
Convobar®
Let the patented Convobar® be your staff’s know-it-all assistant. With voice activation and typing, the Convobar® understands what you say (or type) and instantly morphs an appointment book to match the clients request and find openings.
Meevo is created from decades of client feedback, industry knowledge and business experience. Our cloud software is clever, intuitive and works beautifully with your goals in mind. You’ll always be in sync—from your PC or Mac computer to iOS and Android devices. Smart Center
Meevo’s Smart Center is a completely customizable dashboard hub within the software. Design your space to fit your creative style and keep up with real-time data that’s specific to each role at your business. Now, you can visualize everything important to your med spa business in one place.
Reports
How do you measure success? Running reports helps you indicate your business’s best path for long-term growth. Speak or type “Reports” into the Convobar®—Meevo will gather vital information and let you know what’s working so you can strategize and stay organized.
Inventory
Tracking inventory and product usage has never been easier. Meevo’s inventory software helps you manage stock levels, track product usage, and streamline ordering—all in one place. Whether it’s monitoring product consumption or defining stock needs, our solution keeps everything organized, so you can focus on what matters most. It’s efficient, effortless, and designed to make your job simpler.
Security
Meevo gives you the keys to keep parts of your med spa software locked. Define limited security roles and grant access only where needed and you can adjust the settings at any time. Security measures give you the peace of mind you deserve.
Customization/Configurability
Create your own world by customizing Meevo to fit the specific needs of your business. Control key features and adjust settings that apply to your entire business down to individual employees.
Meevo System/Architecture
Build or Plug-In Your Own Integration into Meevo
Easily integrate the custom tools your franchise relies on with Meevo through our Open API access. Data extracts are available via Daily Data Stream (DDS), and several major brands have used our APIs for years.
PARTNER INTEGRATIONS
MeevoXchange Marketplace
MeevoXchange is your marketplace to find the tools and integrations to fuel your business operations, accounting and finance, client communications, and so much more.
BEST-IN-CLASS Security and Infrastructure
Meevo gives you the keys to keep your med spa software completely secure and HIPAA Compliant. Define on and off-site security roles and grant access only where needed—and you can adjust or customize these settings at any time.
5-Star Support
5-STAR SUPPORT
Tier 1 Support
Services
Meevo’s Business Support department is comprised of experts with years of experience in the beauty and wellness industry, allowing our team to provide personalized help whenever you need it.
Dedicated Support Team
Our Business Support team is available for your business by phone, live chat, and email.
Assigned Client Success Manager
Your internal advocate to assist you in maximizing Meevo and growing your unique business.
Automated Priority & Routing
Hours of operation customizable for “Go-Live” date.
98.5%
Positive Support Rating
Reporting: Daily Summary
Ticket and Trend Analysis, Phone System Statistics, Training Opportunities and Process Improvements.
– Beauty and wellness industry experts
– Personalized help and education
– High-quality, 5-star best-in-class support
On-Demand Education
On-Site Training
ON-DEMAND EDUCATION
Meevo Academy
Our Education Team will work with your business to help you and your team become Meevo experts through personalized, hands-on, and instructor-led training sessions. Gain access to all our education and training resources through Meevo Academy, our intuitive learning platform.
Get in-person help from our education team. We’ll come to you with an agenda—customized for your business. Continued education will also be provided to help everyone grow their skill set.
24/7 Education
Education is always right at your fingertips. Log in to Meevo Academy at work, at home or on-the-go directly from Meevo to access your personalized learning experience.
We’ll Walk You Through It
Walk-Through Help guides you through Meevo with step-by-step on screen prompts.
Onboarding Help
During onboarding you’ll get paired with a Implementation Specialist who will personally navigate you through the software’s features and functionality.
A Collaborative, Tailored Conversion Built and Designed for Business Success
Our conversion and implementation process is completely customized for your med spa business. Our team is with you every step of the way, ensuring an easy, collaborative conversion for your business.
• Iterative, multi-phased collaborative approach focused on understanding your organizational construct and delivering on your ideal state in Meevo
• Successful and repeatable process tailored for your beauty and wellness business with a dedicated Implementation Specialist
• We will understand your current state and work with you to optimize Meevo during your implementation
• Significant emphasis is placed on data cleanup—a key success factor for conversions
• Sandbox access with your business’ data provides access to training, data validation, user guides, and test features
CLIENT TESTIMONIALS
MeevoMD
Hear from the businesses behind Meevo Med Spa Success
“Meevo has revolutionized our operations. It has remarkable customization, unwavering commitment to customer service, and seamless integration capabilities.”
Bella Med Spa
Kelsey Harvey Director of Operations & Marketing
“Meevo is the best of both worlds. It takes EMR and retail software and combines it into one, which leads to great success in this industry.”
ReJuv Cosmetic Center
Shanna Sicoli Manager
“Meevo’s membership capabilities allow us to keep a steady revenue stream and guarantee repeat business month after month.”
Elysium Aesthetics & Vein Care
Carrieann Arnold Co-Founder
