June 2023 GCNKAA Apartment Advantage Newsletter

SUMMERGOLFOUTING ATASTONOAKS TEESOFFJUNE22

GCNKAA TEES OFF 37TH ANNUAL GOLF OUTING PRESENTED BY YARDI ON JUNE 22

Aston Oaks Golf Course on Cincinnati’s west side will once again play host to the Annual Greater Cincinnati Northern Kentucky Apartment Association’s Golf Outing on Thursday, June 22, 2023. More than 160 golfers will hit the links in what is guaranteed to be a day filled with fun, networking and golf. This year the golf outing is presented by Yardi, who kindly stepped up as the Event Sponsor. Thank you also to DMG Management for sponsoring the golfer giveaways this year.

Thank you also to the Golf Outing Committee spearheaded by Rod Herper with National Credit Systems and Craig Coffman with Uptown Rental Properties, with the assistance of Mark Arnold with Royal Finish, Chris Carson with Rite Rug, Dave Estes with Pro Maintenance Group, Tony Krebs with Chadwell Supply, Danny McNeill with GE Credit Union, Dennis Merkle with Advanced Turf Solutions, John Gruen with Jetz Laundry Systems, Dan Pike with Assured Partners, Dina Rancourt with ACRE Real Estate, Grant Saunders with Hays + Sons Complete Restoration, and Trinity Vanover with First Green Commercial Landscaping.

JACOB PAFF QUALIFIES FOR NAA MAINTENANCE MANIA NATIONAL CHAMPIONSHIP PRESENTED BY HD SUPPLY

A big congratulations to Jacob Paff with Village Green Management for qualifying for the National Championship of the NAA Maintenance Mania Presented by HD Supply.

Maintenance Mania® is a national program offered by NAA and presenting sponsor HD Supply (HDS), in which maintenance technicians compete against each other in various skill-based games.

Jacob qualified for the National Championship as winner of Region III and will compete in the National Championship during the National Apartment Association (NAA) Apartmentalize Conference held this year in Atlanta. Maintenance Mania is currently scheduled for Wednesday, June 7, from 5 pm to 6:30 pm.

Please join us to cheer them on!

All golfers this year have the opportunity to win one of several big awards on the course. Thank you to Assured Partners for sponsoring all of our $5000 Hole-In-One contests. You could win $5,000 on hole 4 with a hole-in-one courtesy of National Heating and Air; $5,000 with a hole-in-one on hole 6 courtesy of Rite Rug; $5,000 with a hole-in-one on hole 15 courtesy of Neyra Paving; and $5,000 with a hole-in-one on hole 17 courtesy Qwikkit.

This outing is anticipated to be the biggest golf outing in GCNKAA history. Door prizes will be raffled off before the outing at the registration table so be sure to pick a number out of the bowl and see if you are a winner. Also, please be sure to stay until the end of the outing to partake in the excitement - including $1500 in cash awards - raffled off after dinner.

For outing details - including the schedule of events, current sponsors and directions to Aston Oaks - see inside this newsletter or click here. For a map or directions to Aston Oaks Country Club, 1 Aston Oaks Drive, North Bend, OH, 45052, click here.

PRESTIGE AWARDS SPONSORSHIPS NOW ON SALE

It’s been years in the making, but the Greater Cincinnati Northern Kentucky Apartment Association Prestige Awards are making their return on Friday, April 19, 2024. Some final details are still being worked out but we wanted to give you a ‘heads up’ on how to best prepare to spotlight the excellence of your company, your community, or your industry peers.

AWARDS

The deadline to enter the categories below is FEBRUARY 2, 2024, so plan now to make sure you have ample time to get the best photos to make your community stand out. Think about landscaping, amenities, renovations, and more. For more details on the categories, click here.

Sponsorships are currently on sale. Thank you to BRG Apartments for stepping up as the Sapphire Sponsor; HILLS Properties for their Platinum Sponsorship; Fath Properties and CIG Communities for their Gold Sponsorships; Pinnacle Paving & Sealing and Hearth Home Communities for their Bronze Sponsorships; and Rent Manager for their Copper Sponsorship.

Sponsorships range from $250 to $5000. For details on what is included in each sponsorship - or to reserve your sponsorship online - click here.

If you have any further questions on the Prestige Awards, contact the GCNKAA office at 513-407-8612 or email michele@gcnkaa.org.

Diamond Sponsors

IF IT MATTERS TO YOU, IT MATTERS TO US.

We’re in the relentless pursuit of understanding and serving your needs. We promise to focus on what matters and go above and beyond everyday.

PEOPLE

Our team is built to serve you. You can depend on us and our industry expertise.

PRODUCTS

Our exclusive and national brand assortments are curated for the maintenance pro and your specific needs.

SERVICES

Let us do the work for you. Tailored renovations solutions, kitting, and fast, free delivery.*

SOLUTIONS

We’re investing in technology, tools, and resources to better serve your needs.

Call us today and start uncovering how a professional, experienced, leading energy adviser can be an integral part of your management team

GCNKAA member since 1985

Energy is critical to what you do. But it ’s not the only thing you do. You need an adviser that can unlock the possibilities of strategic energy purchasing without creating more work. A partner that will be there after the lights come on.

We’re Energy Alliances, one of Ohio’s first energy advisers. For more than 30 years, we’ve been helping customers unlock the hidden potential of their energy spend. Today we work with more than 30 municipalities – including the City of Cincinnati –and businesses ranging from restaurants and property owners to manufacturers and schools Nearly a half-million people rely on us, and we manage the purchase of more than a billion dollars of energy every year.

Trust and value. Powerful words. Words our clients use to describe us Nothing makes us prouder

2023 EXECUTIVE COMMITTEE

tonya.petersen@mvg.com

MELISSA JOY

Village Green Mgmt Vice President mjoy@villagegreen.com

JUSTIN SEGER HILLS Properties Treasurer JustinS@hillsinc.com

2023 BOARD OF DIRECTORS

Mark Arnold, Royal Finish Associate Council 2nd Vice President

Lloyd Cobble, CIG Communities

Brian Fullenkamp, Legacy Management

Jeff Greenberger,Greenberger & Brewer, LLP

Parliamentarian

Todd Hignite, Hearth Home Communities

Lisa Isham, CMHA

Gerry Johnson, Rent Associate Council President

Megan Lawhon, PLK Communities

Oksana Lukjanenko, Denizen Management

Mike Markus, BRG Apartments

Jordann Morgan, Fath Properties

John Recob, Towne Properties

Grant Saunders, Hays + Sons Restoration Associate Council 1st Vice President

Elizabeth Werner, Sandstone Properties

GCNKAA STAFF

Rebecca McLean, Executive Vice President

Pat Crowley, VP of Governmental Affairs

Michele Klusman, Director of Communications & Programs; Apartment Advantage Editor

Rick Holste, Director of Membership Sales

Zach Jameson, Accounting, Database & Office Coordinator

James Combs, Education & Social Media Coordinator

Susan Peck, AA Outreach Coordinator

Nicole Metz, Membership Coordinator and Office Administrator

GCNKAA PAST PRESIDENTS

2022...Tonya Petersen

2021...Don Brunner

2020...Don Brunner

2019...Jud Oscherwitz

2018...Jud Oscherwitz

2017...Stacy Walton

2016...Stacy Walton

2015...Rusty Lykes

2014...Rusty Lykes

2013...Maria Stanton

2012...Maria Stanton

2011...Jeff March

2010...Brian Fullenkamp

2009...Brian Hendy, CPM

2008...Brian Hendy, CPM

2007...Becky Alejandrino, CPM

2006...Marc Cameron, CPM

2005...Marc Cameron, CPM

2004...Gary Sanzone, CPM, CAPS, CAM, NALP

2003...Gary Sanzone, CPM, CAPS, CAM, NALP

2002…Jim Ruh

2001…Jay Ingram, CPM

2000…Roy Wergers

1999…Roy Wergers

1998…Robert J. Wahlke, CAPS

1997…Terry Sievers

1997…Dave Lockard

1996…Jim Cohen, CPM

1995…Jim Ruh

1994…Mark Robinson

1993…David Noll

1992…Bernie Wessels **

1992…Jerry A. Molique, CPM, CAPS **

1991…Jay O. Ingram, Jr., CPM

1990…Ronald Bommer

1989…John Cobey

1988…Robert J. Wahlke, CAPS

1987…Robert J. Wahlke, CAPS

1986…Charles Berling

1985…Joseph Fullenkamp, CAPS

1984…John Stalnaker

1983…Jerry A. Molique, CPM, CAPS

1982…Harry Fath

**Apartment Association of N. KY merged with GCNKAA

Office Hours: Monday Through Friday 8:30 am to 5:00 pm

ADVERTISING RATES 2023

The following advertising rates are for full year contracts. Six month contracts are also available. Call the GCNKAA office at 513 407-8612 for more information.

Ad rates are for full color ads. Link from your ad to your website is included. Ads must be submitted as a press quality pdf file or high resolution jpg sized as listed above.

ADVERTISING DEADLINES

Ad deadlines are the first of the month for the next month’s issue. Placement of articles and ads is limited to pre-set space and dimensions of the Apartment Advantage. Submissions may or may not be used and placement is at the discretion of the editor

2023

August 2023

September 2023

October 2023

November

December 2023

January 2024

February 2024

March 2024

April 2024

May

July 3, 2023

November 1, 2023

January 2, 2024

February 1, 2024

March 1, 2024

Apartment Advantage is a monthly publication of the Greater Cincinnati Northern Kentucky Apartment Association, Kenwood Executive Center, 7265 Kenwood Rd, Ste. 100, Cincinnati, OH 45236; phone (513) 407-8612; fax (513) 407-7868. For up-to-date information check out our website: www.gcnkaa.org.

CRAIG COFFMAN Uptown Rental Properties Secretary ccoffman@uptownrents.com

TONYA PETERSEN MV Property Management President

Across the Board

A MESSAGE FROM THE PRESIDENT

By Tonya Petersen, President

I hope everyone had a fun and relaxing Memorial Day weekend. It’s a great opportunity to honor the heroes who gave their lives for our country and our freedom. Let’s keep them and their families in our hearts and minds!

We were heartbroken to share the news on Memorial Day of the recent tragedy that struck our community. On Tuesday, May 23, Nicholas Kernan, a valued member of the team at Uptown Rental Properties, was taken from us far too soon. Nick was a kind and friendly individual who made a lasting impact on everyone he met. Our thoughts and prayers are with his wife Melody during this difficult time.

In an effort to support Melody as she navigates this unimaginable loss, Uptown set up a GoFundMe account. 100% of the proceeds will be delivered directly to Nick’s wife, Melody. Any contribution, no matter how small, would be greatly appreciated. Together, let’s come together to help alleviate some of the burden during this time of need. Please share this fundraiser and keep Melody and Nick’s memory in your thoughts. #JusticeForNick #SupportMelody #UptownStrong

Returning to other GCNKAA news, we’ve had some fantastic

tion from our members.

This section contains articles and information concerning the Board of Directors and Association policies.

We’ve also had some excellent education opportunities in May such as the Certificate for Apartment Maintenance Technicians (CAMT) and Certified Apartment Manager (CAM). These courses are very valuable for anyone working in the multifamily housing industry. NextGen had a fun and beneficial networking event at Big Ash Brewery on the loveliest night of the month. Our Independent Rental Owners Committee had a valuable meeting with the Cincinnati Vice Mayor discussing housing issues in the City and how IROs are both affected and how they can help.

As you can see May was an incredibly busy and productive month! June is going to be another busy and exciting month for us. We have NAA’s Apartmentalize in Atlanta from June 5 to 10; our annual Summer Golf outing on June 22; and finally, a Thank You event for our Diamond and Champion sponsors. I hope to see many of you at these events. Don’t forget to check out gcnkaa.org for our current calendar and registration.

I’m thrilled to announce that June’s Attitude for Gratitude goes to our Legislative Team. Supported by Pat Crowley, the Ohio and Kentucky Legislative Chairs, Brian Fullenkamp and Justin Seger, have made such a tremendous difference to our industry over the last two years! They’ve monitored and influenced legislation that could hurt or help our industry, developed, and promoted PR efforts to combat the current public perception of our industry,

Tonya Petersen

Miller Valentine

Brain Power

JUNE: EDUCATION BLOOMS, MINDS BLOSSOM!

By James Combs, Education and Social Media Coordinator

As June kicks off, get ready to immerse yourself in the dynamic world of the Multi-Family Housing industry. Mark your calendars for our upcoming media training classes! We have a great hands-on social media class to teach you how to start creating posts for your company or property. You also don’t want to miss July’s Crisis Media Class!

Below you are going to find all the latest upcoming opportunities to grow your education. Education strives to be reflective of our member’s needs. We are always listening to feedback from our members and looking for new ideas all the time. If there are topics or material that you would love to see offered please reach out to james@gcnkaa.org.

DESIGNATION COURSES

Certified Apartment Manager (CAM)

Earning your CAM credential allows you to demonstrate that you have the knowledge and ability to manage an apartment community and achieve the owner’s investment goals. The CAM credential positions you well for career opportunities and advancement.

All classes will be held on the dates listed below from 9 am to 5 pm at the Apartment Association offices located at 7265 Kenwood Road, Suite 100, in Cincinnati, Ohio, 45236.

• Thursday, October 5, 2023

• Thursday, October 12, 2023

• Thursday, October 19, 2023

• Thursday, October 26, 2023

• Thursday, November 2, 2023

SEMINARS

Hands On: Social Media!

This June take advantage of the opportunity to learn about

how social media impacts the marketing of your product as well as getting a firsthand experience creating content. You’ll learn some great rules to live by on any social media platform but with a specific focus on the Meta Business Suite (Facebook, Instagram, etc.)

Wednesday, June 21, 2023

9 am to 11:30 AM

GCNKAA Office, 7265 Kenwood Road Cincinnati, OH 45236

Media

Relations &

Crisis Training

We live in an era of omnipresent social media platforms, 24/7 news cycles, public desire for instant access to information and smartphone ownership by every citizen, tenant, employee, and owner across the spectrum. This course is designed to provide assistance to GCNKAA members in dealing with today’s hyper-connected world through media and public relations, communication strategies, and crisis management.

Wednesday, July 19, 2023

1:00 PM - 3:00 PM

GCNKAA Office, 7265 Kenwood Road Cincinnati, OH 45236

DE&I COMMITTEE EVENTS

Cincinnati Pride Parade 2023

This year the GCNKAA will be representing the multi-family housing industry to not only show our support and help make our industry more inclusive, but also to network and connect with the LGBTQ+ community to learn how we can grow and be stronger together! Research shows that diverse work groups produce more cognitive processing and more exchange of information. Like all organizations & industries, we are stronger together.

Saturday, June 24, 2023

10:30 AM - 12:30 PM

Meet Up Location: Black Coffee Lounge | 824 Elm Street Cincinnati, OH 45202-1914

INVOLVEMENT, SPONSORSHIP, QUESTIONS

If you are interested in getting involved with the Education or NextGen Committee and help plan all of the great education opportunities, join us for our monthly meetings! Contact james@ gcnkaa.org for details and invitations.

GCNKAA’s education and NextGen programs offer great exposure through sponsorship. Seminars and course modules can be sponsored for as little as $150 and comes with many benefits. Sponsorship funds help the association provide extra amenities to the attendees.

James Combs

Government & Housing Legalities

CINCINNATI’S PROPOSED BUDGET INCLUDES FUNDING FOR AFFORDABLE HOUSING, MORE INSPECTIONS, ACCESS TO COUNSEL

By Pat Crowley, Vice President of Governmental Affairs

Funding for affordable housing and more multi-family inspections are included in the proposed budget being considered by Cincinnati City Council.

Mayor Aftab Pureval and City Manager Sheryl Long have presented a $1.59 billion two-year spending plan to council, which has until June 30 to enact the budget. The city’s 2024 fiscal year begins July 1.

The proposed budget includes $1.5 million in funding for the city’s affordable housing trust fund.

The budget draft also includes $1 million for the “access to counsel” program that offers legal support and emergency housing to renters facing eviction.

“Additionally, we know that housing instability is one of the greatest causes of economic and job instability,” Mayor Pureval said. “This budget invests $1.0 million in an Access to Counsel program that will provide both legal counsel and emergency shortterm rental assistance to tenants who are facing eviction.”

The proposed budget also includes roughly $550,000 for a new pilot rental rehabilitation loan program which according to the budget document is designed to help owners of smaller rental properties address code violations and make enhancements for tenants.

And the budget proposal also includes $1 million over the next two years for a new nine-member Special Code Enforcement Unit that would provide extra help for housing inspections, blight enforcement and tenant protections.

“Not only will this new unit work to protect tenants and neighborhoods from poor housing conditions, but their work will gener-

ate revenue-both directly through citations and indirectly through protecting and improving property values,” Mayor Pureval said in the budget document.

Mayor Pureval has let it be known that more city resources will be allocated to inspections of apartments and multifamily communities.

The city’s administration said in a statement that it “recognizes that the City’s finances are in a state of change, as the last of $280 million American Rescue Plan (ARP) funds are being spent, income tax revenue is projected to decrease, and apprehension about the national and global economies persists.”

“Operating expenses have continued to increase at a rate far outpacing revenue growth, with increases primarily driven by personnel costs associated with multiyear collective bargaining agreements,” Long said in her letter to City Council. “In (fiscal year 2024), we estimate that the city could lose up to $56 million in income tax revenue due to changes in where people work.”

NAAPAC Gives YOU:

A Seat at the Table. Would you rather be at the table, or on the menu? NAAPAC is your vehicle to support federal candidates who are open to the apartment industry’s views on issues crucial to your business and the industry at large.

Credibility. NAAPAC gives our profession political credibility. It shows that we are willing to support lawmakers who help enact policies that will allow us to keep creating quality apartment homes across America.

Success. Growing our influence in Washington, DC, does not happen easily. It is an ongoing and long-term process that only succeeds as more and more NAA members participate. Your involvement makes NAAPAC grow in strength.

To donate - or for more information - click here.

This heading deals with housing & legal issues within the Governmental structure.

Pat Crowley

Our House

FALL GOLF OUT MOVES TO ELKS RUN ON

On Thursday, September 21, GCNKAA will host the Association’s 18th Annual Fall Golf Classic benefiting the GCNKAA Industry Defense Fund. This year’s Fall Golf Outing will once again be held at Elks Run Golf Course on the east side of the city. Registration will open at 8 am with the scramble teeing off at 9 am. All net proceeds of this outing will be used to meet our commitments to the National Apartment Association (NAA), the Apartment Association of Kentucky (AAK) and the Ohio Apartment Association (OAA) government funds as well as provide backing for the legislative committee’s political needs.

Foursome cost is $800 each and includes per person: round of golf at the golf course, breakfast, late lunch, 2 beverage tickets, snack bag, and automatic inclusion into Hole-In-One contests.

TAKE ADVANTAGE OF OUR SPONSORSHIPS

The Fall Golf Outing Benefiting the Industry Defense Fund offers several sponsorship opportunities for all our members. As a vendor, a sponsorship gives you the chance to get your company name out in front of 136 decision makers in the multi-family housing industry. As a hole sponsor, you also get the chance to take it one step further and meet and greet all golfers on your tee box. As a Primary Member, sponsorship shows your support of the legislative efforts of the Greater Cincinnati Northern Kentucky Apartment Association. After all, all net proceeds directly benefit our Industry Defense Fund which is used to fight or support vital

SEPTEMBER

29; FOURSOME AND SPONSORSHIPS ON SALE ON JUNE 23

legislation at the local, state and federal levels. Sponsorships are limited and are listed below:

Presenting Sponsorship – $3000

Event Sponsor - $1500

Dinner Sponsorship – $500

Lunch Sponsorship – $350

Hole Sponsorships – $350 (limit of 18)

Snack Bag Sponsorship** - $250 (limit of 1)

Beverage Sponsorship – $275

Putting Green Sponsorship – $150

Driving Range Sponsorship - $150

Bag Drop Sponsorship - $350

Due to liquor license, no outside alcohol will be permitted at Elks Run Golf Course.

All sponsors receive signage at the outing, pre-event marketing exposure and public acknowledgement of sponsorship during dinner the day of the outing. Hole and beverage sponsors also have the unique all-day opportunity to create a memorable impression and build relationships at their sponsored hole/station. Dinner sponsors will also get the opportunity to give a one-minute speech during dinner. All sponsors are also invited to donate door prizes or give-aways to all participants.

Click here to reserve your foursome or sponsorship today.

Looking to Join a Committee?

PRIMARY

Greystar

Jessica Lindsey

437 West 6th Street

Covington, KY 41011

(859) 444-5655

jessica.lindsey@greystar.com

APRIL 2023 NEW MEMBERS ASSOCIATE

Amano

Alex Thompson

1204 W 580 N

Provo, UT 84606

(870) 468-6983

alex@amanocare.com

Pool Equipment and Supplies

CertaPro Painters of Dayton

Cynthia Schneider

108 Regency Court

Highland Ridge, KY 41076-1503

(937) 259-1111

cschneider@certapro.com

Painting / Drywall Installation

Donovan Energy

Jonathan Locey 530 Walnut Street

Cincinnati, OH 45202

(513) 827-5299

jlocey@donovanenergy.com

Energy Audits / Energy Consulting

Executive Security and Fire

KeyTexting / Effortless Ads

Brittani Brodt

1486 Water Leaf

Westfield, IN 46074

(317) 490-8741

Brittani@keytexting.com

Text Communication

ServPro of NW Cincinnati

Julie Roberts

PO Box 2075 Richmond, KY 40476

(513) 561-7378

julie@servpro9229.com

Fire & Water Damage Restoration

Zencity

Deborah Nunaley

600 West Cermak Road Suite B-E1 Chicago, IL 60616 (317) 777-1531

deborah@livezencity.com

Marketing Services

PRESTIGE AWARDS: HOW TO PLAN TO ENTER YOUR COMPANY, COMMUNITY OR YOUR TEAMMATES

It’s been years in the making, but the Greater Cincinnati Northern Kentucky Apartment Association Prestige Awards are making their return on Friday, April 19, 2024. Some final details are still being worked out but we wanted to give you a ‘heads up’ on how to best prepare to spotlight the excellence of your company, your community, or your industry peers.

The deadline to enter the categories below is FEBRUARY 2, 2024, so plan now to make sure you have ample time to get the best photos to make your community stand out. Think about landscaping, amenities, renovations, and more.

More details regarding where and how to submit your entries will launch soon so be sure to watch your email!

CATEGORIES

Best Company Logo - Any owner or property management company is eligible. Judged on theme, typeface, overall graphic, design and execution of the logo in various applications (digital presence, signage, other collateral). Submit copy of logo as jpg or pdf file, as well as no more than two corresponding digital images of logo in use.

Best Community Logo - Any community is eligible. Judged on community name, theme, typeface, overall graphic, design and execution of the logo in various applications (digital, signage, other collateral). Submit copy of logo as jpg or pdf file, as well as no more than two corresponding digital images of logo in use.

Best Renovation or Property Update - Judged on overall design and execution of the renovation project. Submit total budget cost and total number of units, floor plans and no more than four photos depicting before and after renovation.

Best Property Management Company - Judged on maintenance program, resident retention, employee incentives, associate incentives/recognition, training/education programs, and support of local Association Activities. Submit a typed written essay no longer than three pages, a 30-second video on why your company deserves this award, and one photo of management company, headquarters or staff.

Best Independent Owner Property (Under 200 units) - Judged on overall presentation of the community. Submit floor plans, site plans, and any other supporting materials and no more than three photos.

Best Owner or Property Management Company Website – Entry must be a corporate website which is not part of an apartment internet advertiser. Judged on ease of use, content of information, links to apartment communities, employment and investment opportunities. Also judged on promotion and advertisement of the website. Submit no more than three photos of the website and pro-

motional pieces. Also include internet address for viewing during judging.

Best Community Website – Entry must be a community website which is not part of an apartment internet advertiser. Judged on ease of use for current and potential residents, content of information, links to community amenities, and content of information. Also judged on promotion and advertisement of the website. Submit no more than three photos of the website and promotional pieces. Also include internet address for viewing during judging.

Best Property Management Company or Community Social Media Plan – Entry will be judged on how all the pieces of your social media campaign fit together. Judges will look for creativity, innovation, sound communication skills and results. Winner must be successfully executed across two or more platforms. Submit no more than three photos, any promotional pieces and addresses for your social media sites along with a one page overview of your social media plan including results.

The following categories have been broken down into Category 1, Category 2, and Category 3 according to the following criteria:

• Category 1: Property built and between 2019 and 2023 including properties still under construction

• Category 2: Property built and fully delivered between 2009 and 2018

• Category 3: Property built and fully delivered before 2008

Best Floorplan - Judged on overall layout, use of space, lighting, miscellaneous architectural features. Submit a copy of the floorplan as well as no more than three photos.

Best Landscaping - Judged on use of the site, overall design and layout, use of hardscape, flowers, trees, shrubs, etc. Submit no more than eight photos of the overall community.

Best Amenity Package - Judged on overall design, layout, marketing tools, furnishings, etc. Category includes: clubhouse, pool, fitness center, and other resident amenities. Submit no more than eight photos and corresponding digital images.

Best Decorated Model - Judged on use of color, texture, furniture, accessories, and window treatments. Submit no more than eight photos and link to virtual tour is applicable.

Best Specialty Housing Community – Geared toward student, military, senior, or LIHTC Communities. Judged on overall presentation of the community. Submit floor plans, site plans, brochures and any other supporting materials. Submit no more than 8 digital images including amenities, model and landscaping. Include property web address if applicable.

ASSOCIATE AWARDS

Best Associate Company Logo - Judged on name, theme, logo

typeface, overall graphic design and execution of the logo in various applications (brochure, signage, other collateral). Submit logo as high quality pdf or jpg file and no more than two photos depicting applications of logo.

Best Associate Company – Judged on commitment to customer service, client relationships and satisfaction, overall presentation of company, employee incentive/training programs, support of local Association activities and community outreach programs. Submit written essay no longer than three typed pages, a 30-second video on why your company deserves this award, up to 2 letters of recommendation from customers, and one photo of company, representatives, or building, etc.

Best Associate Website – Judged on ease of use and content of information. Also judged on promotion and advertisement of the website. Submit no more than three photos of the website and promotional pieces. Also include internet address for viewing during judging.

Best Social Media Plan – Entry will be judged on how all the pieces of your social media campaign fit together. Judges will look for creativity, innovation, sound communication skills and results. Winner must be successfully executed across two or more platforms. Submit no more than three photos, any promotional pieces and addresses for your social media sites along with a one page overview of your social media plan including results.

SPECIAL AWARDS

Sapphire Grand Achievement Award - Awarded to the organization that scored the highest average points by entering in the following categories: Best Logo, Best Model, Best Website, Best Floorplan, Best Amenity Package and Best Landscaping. The Grand Achievement Award will be presented in Category 1, Category 2 and Category 3.

PEOPLE AWARDS

• Best Leasing Consultant – Either on-site of off-site

• Best Multi-Site Manager – 2 or more communities with up to 1500 units

• Best Multi-Site Manager – 2 or more communities with greater than 1501 units

• Best Associate Member – Management

• Best Associate Member – Non-Management such as an account executive or sales representative

• Best Maintenance or Groundsperson – Either on-site or off-site

• Best Maintenance Supervisor or Director

• Best Community Assistant Manager – Responsible for one property

• Best Community Manager – Responsible for one property

• Best Administrative Assistant – either associate member or property management company

• Best Independent Rental Owner (IRO) - Owner with less than 200 total units

GCNKAA 2023 Business Exchange

Tuesday, May 9, 2023

PRESTIGE AWARDS: SECURE YOUR SPONSORSHIP TODAY!

The Prestige Awards on Friday, April 19, 2024, at the Savannah Center in West Chester will be a celebration of what we in the multifamily housing industry have accomplished. It will be an evening honoring the excellence of our property owners, management companies, communities, supplier companies, and individuals. This black-tie optional event will be the highlight of the year; and to do that, we need your support.

Sponsorship levels have been created with every size budget in mind. For Silver and Gold level sponsors, we will allow you to split your payment up into two payments: half in 2023; and the remaining balance due by January 31, 2024.

We have already sold the Sapphire and Platinum sponsorships, however, we still have several other options available for you. See below for all the details.

To secure your sponsorship, click here.

GOLD SPONSOR $5,000

• 1 reserved table of 10, placed together with their firm

• Digital program ad placement (full page)

• Recognition slide during awards program

• Sponsor listing in program

• Company name on website

• Company name on all marketing materials

SILVER SPONSOR $2,500

• Digital program ad placement (half page)

• Recognition slide during awards program

• Sponsor listing in program

Bronze Sponsor $1,000

• Digital program ad placement (quarter page)

• Recognition slide during awards program

• Sponsor listing in program

COPPER SPONSOR $500

• Digital program ad placement (business card)

• Recognition slide during awards program

• Sponsor listing in program

PATRON SPONSOR $250

• Recognition slide during awards program

• Sponsor listing in program

Day at The Races

Thursday, May 14, 2023

GCNKAA SCHEDULED TO SET SAIL DOWN OHIO RIVER ON BB RIVERBOAT ON JULY 14

Set sail with the Greater Cincinnati Northern Kentucky Apartment Association on Friday, July 14, 2023, as we join the BB Riverboats for an afternoon cruise along the Ohio River. We will board the River Queen at 1:45 pm and will leave the dock PROMPTLY at 2 pm. Included in your prepaid admission are appetizers, beer, soft drinks, bottled water, juice and entertainment.

We have three different levels available for registration.

• Captain Sponsorships for $800 include reserved table for 10 Guests, beverage sponsorship, company inclusion on event signage, company recognition in Apartment Advantage Newsletter, company recognition on www.gcnkaa.org, verbal recognition aboard BB Riverboat during the cruise. These sponsorships are limited.

• Anchor Sponsorships for $250 include admission for 2 Guests, food sponsorship, company inclusion on event signage, company recognition in Apartment Advantage Newsletter, company recognition on www.gcnkaa.org, verbal recognition aboard BB Riverboat during the cruise.

• General Admission is $65 per person. Register yourself and

your group directly online for $55 per person!

Thank you to our Captain Sponsors including: Apartments.com, BRG Apartments, Calloway Cleaning & Restoration, Contractors Inc., Denizen Management, Fath Properties, HILLS Properties, Pinnacle Paving and Sealing, PPG, Rent, Rite Rug, Royal Finish, Sherwin Williams, Towne Properties, and Uptown Rental Properties for all your support.

For more information, click here. For directions to BB Riverboats, visit http:// bbriverboats.com/.

BASIC DIRECTIONS TO BB RIVERBOATS

101 Riverboat Row, Newport

From I-71/ I-75 Take exit #192 (Covington/5th Street). Follow 5th Street through Covington to end staying in the right hand lane. Turn left onto Garrard. Turn right onto 4th Street. Follow 4th Street across the small bridge into Newport. Turn left onto Columbia and follow to the end. Turn left on Riverboat Row. BB Riverboats is on the right.

Click here to register.

RIVERBOAT CRUISE

DATE: Friday, July 14, 2023 - Rain or shine!

TIME: Cruise from 2:15 pm - 5 pm; Check-in at 1:45 pm

PRICE: $65* per person or take advantage of our package deals

Includes: Appetizers | Beer | House Wine | Soft Drinks | Water | Entertainment Diamond Sponsors Presenting Sponsor

bb cruise filler

Trend Setting

This heading contains information on Management & Leasing.

3 TECHNOLOGY TIPS TO PUT MORE TIME BACK IN YOUR DAY

By Carl Hanly, CAS, KeyTrak

As a property management professional, you have a lot to juggle: giving prospect tours, handling resident packages, running reports, and more. To keep up with your workload, use these three technology tips to put more time back in your day.

USE MOBILE APPS

Take advantage of your technology partners’ mobile apps to improve your efficiency. For example, you can use your property management system’s app to check an apartment’s availability while giving an apartment tour. If you’re walking the property and have multiple keys checked out at once, use your key control provider’s app to scan each key tag to easily identify keys. To update apartment listings and manage your online presence on the fly, use your marketing partner’s app.

REDUCE TIME SWITCHING BETWEEN APPLICATIONS

According to a Cornell University study, people spend about 36 minutes a day switching between applications. To reduce that time, try these three tips:

• Consolidate tasks. If employees are already checking keys out from a key control system, have them use that system to clock in and out, manage work orders, and track resident packages.

between your key control and property management systems, you’ll have up-to-date information on keys, residents, and more.

• Automate reports. Having reports automatically send to your inbox means you won’t have to log into a specific application to review reports.

Just by cutting down on switching between applications, you’ll save valuable hours of productivity every day.

MANAGE KEYS ELECTRONICALLY

If you’re using an outdated key management method like a pegboard and manual logbook, implement an electronic key control system instead. The system will record key checkout or checkin details automatically so employees don’t have to do it manually. With automatic text or email alerts and alarms, management will spend less time monitoring key activity as well. You’ll not only increase productivity, but also reduce your liability by having a reliable record of who’s used which keys and why.

If you have smart locks, you can even preprogram fobs and store them in the system to avoid programming fobs every time you need access to certain apartments.

You don’t have to feel bogged down by repetitive tasks. When you put technology to work for you, you’ll tackle your workload more efficiently.

gcnkaa1

@gcnkaa gcnkaa gcnkaa snap or screenshot to add

• Sync data between systems. For example, by sharing data Get

Don’t miss a minute of activity at the Greater Cincinnati Northern Kentucky Apartment Association! Like us on Facebook and Instagram, follow us on Twitter or visit our website at www.gcnkaa.org for all the latest updates on events, education or legislative efforts. And remember to use our hashtags:

#GCNKAA #GCNKAAeducation #GCNKAANextGen

7 SPRING COMMUNITY EVENT IDEAS THAT ENGAGE RESIDENTS

By Ashley Tyndall,

Director of Business Development for Criterion B

Resident experience is the hot topic in the multifamily housing industry these days, and for good reason: When you’re able to achieve a positive resident experience, you’re also able to achieve more renewals and new leases.

Importantly, a huge part of creating a positive resident experience is fun resident events. However, it can be difficult for your property to host regular, planned events; often, it’s normally not a question of whether your team wants to do events, but rather a lack of time, ideas or budget.

To help you fill out your resident event calendar for the spring and bring a spark of joy to your community, here are five easy, affordable and unique ideas:

PLANTING DAY

Organize a planting day in the community garden or a designated area on the property. Provide gardening tools, seeds and soil to residents who wish to participate. You can also invite local experts to provide gardening tips and advice. Take photos of residents

planting and gardening together and share them on social media and your community website.

HOST A HOLIDAY POTLUCK AND CREATE A COOKBOOK

This idea is a cool twist on a classic resident event. At least a week before the potluck, have your residents submit the recipes for the dish they will be bringing and compile them all into a spring cookbook. Then, give a copy to each of your residents at the end of the potluck. Not only will your residents enjoy time together and a yummy dinner but also receive a special token they can take home and enjoy for years to come.

MAKE TRENDY SPRING GARLANDS AND DIY DECOR

This is a great spring-themed craft and activity that is inexpensive and will get residents to come out and participate. This is because it is both a low-commitment and high-value event. For residents, there’s nothing better than free home decor that will take

under 30 minutes to get. Plus, it also creates an opportunity to do a community-wide giveaway for the home decor that gets the most likes on social media after you share them all.

SPRING FLING

Organize a Spring Fling party in the community center or common area. Include activities such as face painting, balloon animals, a bounce house and carnival games. Provide refreshments and snacks and encourage residents to bring their families and friends. Share photos and videos of the event on social media and your community website.

COMMUNITY YARD SALE

Spring is the perfect time to clean out clutter and declutter homes. Host a community yard sale in your apartment community’s parking lot or common area. Advertise the event on social media, post flyers around the property and promote it on your community website. Encourage residents to participate by offering incentives like waived rent fees or prizes for the best-decorated booth.

SPRING CLEAN-UP DAY

Host a spring clean-up day in the apartment community.

Encourage residents to participate by providing free garbage bags, gloves and refreshments. You can also organize a contest for the most creative trash pick-up team and offer prizes such as gift cards or free parking spaces.

FOOD FESTIVALS

Spring is the perfect time for food festivals. You can host a BBQ, a taco festival, a pizza party or any other foodrelated event that you can think of. Encourage residents to bring their favorite dishes while you provide entertainment and refreshments. Share photos and videos of the event on social media and your community website.

TAKE ADVANTAGE OF THE MARKETING OPPORTUNITIES

Spring is a wonderful time to engage your residents and market your apartment community. These event ideas can help you create fun and memorable experiences that your residents will enjoy, while also attracting potential renters to your property.

While it might feel a little unnatural and “promotional”, try to view every resident event as a marketing opportunity — take photos and videos, create stories, make TikToks, and share, share, share!

MANAGED WI-FI, BULK WI-FI AND

INFRASTRUCTURE

By Doug Pike, Content Specialist with LinnellTaylor Marketing

Strategic Wi-Fi implementation can deliver on all fronts or fail to meet the ever-changing needs of today’s multifamily communities if not done right.

Wi-Fi access is a requirement for today’s renters, and multifamily operators have an obligation to supply or facilitate reliable wireless service for their communities. During the Apartmentalize 2023 session, “Ask the Experts: Managed Wi-Fi, Bulk WiFi and Connectivity Infrastructure,” presenters will dive into the different options available to operators in a not one-size-fits-all environment.

Moderated by SmartRent Executive Vice President Mitch Karren, and a panel featuring Quarterra Director of Community Technology Justin Foster; Venterra Realty Director of Ancillary Services Josh Delzell; and Carroll Senior Vice President of Operations and Business Development Rob Gayle, the session will explore the nuances of Wi-Fi selection and deployment.

CONNECTIVITY

Panelists will stress that Wi-Fi decisions should center on creating the best possible resident experience. Residents want connectivity in their homes from the moment they move-in, not a week or two down the road when the cable company has availability to set it up.

“We’re shifting as an industry because residents are now connecting all kinds of devices to their Wi-Fi,” says Gayle. “They’re connecting everything from their Roomba to their TVs, to their speakers, to their thermostats, to whatever. They want those things set up on day one and have a same connectivity and speed throughout the community not just in their unit.”

But different Wi-Fi solutions — bulk, managed or retail — include varying set-up processes and renter benefits.

• Retail Wi-Fi enables residents to individually select and change providers and service levels, though the price point is typically higher and requires a modem and cable connec-

PARTNER IN PAINT

tion in each home, as well as separate service and hardware for common areas.

• Bulk Wi-Fi provides internet service for each apartment home, typically at an optimal price due to economy of scale, though it removes provider choice from residents. Each home is equipped with a modem and cable connection, as are common areas and offices.

• Managed Wi-Fi is similar to bulk but provides a more robust experience for residents, staff and guests. Residents can maneuver throughout the entire community on the same network without any downtime. The property staff can have their own dedicated network for mobile maintenance and prospects can use the network for enhanced self-guided tours.

The session will urge operators to consider their capital commitments and anticipated returns alongside the service level they plan to provide to residents. Residents, as well as onsite teams, have an increasing dependency on Wi-Fi for their daily work/life needs, making reliable Wi-Fi an essential amenity.

“Residents want seamless access the minute they move in and to stay connected everywhere onsite, from their home to the fitness center and in the elevator to the parking garage.” Karren says. “As operators shift to pods and centralized models for leasing and maintenance, reliable internet becomes even more critical. Wi-Fi went from a nice-to-have just for residents to a must-have for residents, staff, prospects and vendors.”

Panelists will review key community requirements, demographics, value-add potential and market factors that should be factored into decision-making.

Have you looked at your group retrospective rating options?

While Wi-Fi infrastructure installation during development is relatively simple, retrofitting existing communities to managed service is more complicated. Panelists will break down the importance of the due diligence process during retrofits, as well as the longevity and adaptability of the chosen system. They will walk through the analysis of existing internet provider contracts and their potential influence on Wi-Fi decisions.

When it comes to Wi-Fi service, low cost and connection speed are the two must-haves for residents and the most compelling selling points for prospects. Ultimately, operators must select the option that best meets resident demand while also creating a strong network to support onsite teams and smart building technology.

GOLF SPONSORS

EVENT SPONSOR

Yardi

GIVEAWAY SPONSOR

DMG

HOLE SPONSORS

TROPHY SPONSOR

Cincinnati Asphalt

BEVERAGE SPONSORS

Acre Real Estate

Adanced Turf Solutions

altafiber

America’s Floor Source

Hays + Sons Complete Restoration

McSwain Carpets

Oberer Management Services

Pro Maintenance Group

Village Green Management

LUNCH SPONSORS

Contractors Inc.

Jetz Laundry Systems

Royal Finish

DINNER SPONSORS

BRG Apartments

Rent

17.

18.

COURSE ADDRESS

1 Aston Oaks Drive, North Bend, OH

From Downtown, eastern Cincinnati and Kentucky: Follow US 50 (River Road) W. for approximately 14 miles. Turn right on Shady Lane to left on Aston Oaks. Follow Aston Oaks to the right to the golf course. An alternative for Northern Kentucky is to take the Anderson Ferry across the river. Turn left on US 50 (River Road) and follow to Shady Lane and continue as noted above.

From northern and western parts of Cincinnati: Take I-275 W to I-74 E (toward Cincinnati) to Exit 11 (Rybolt Rd/Harrison Pike) and follow Rybolt to the right. Turn right on Wesselman (bottom of hill at light) to left on Taylor. Follow Taylor to right on Dog Trot. Take Dog Trot to left on Bridgetown Rd. Take a slight right from Bridgetown onto Shady Lane. Turn right on Aston Oaks.

Towne Properties

CIGAR SPONSOR

National Credit System