AUGUST 2022 PAGE 1 EMPLOYEE ENGAGEMENT SURVEY RESULTS MICHAEL HATCHER & ASSOCIATES Survey conducted by Best Companies Group. Report prepared by Lana Brown, Head of HR/IT. PhotobyAlexMoore
ABOUT THE SURVEY There's no doubt we're growing, and we want to make sure we're healthy With that in mind, a while back we asked you to take part in our confidential Employee Engagement Survey. We wanted to find out your likes and dislikes so we could come up with better ways of creating a stronger company This report includes a few of the key responses not all positive that involve issues we want to learn more about so we can take care of you the right way We appreciate your honesty as we continue to grow our team together. AUGUST 2022 PAGE 2 MICHAEL HATCHER & ASSOCIATES, INC PhotobyKatieGoodwin
AUGUST 2022 PAGE 3 MICHAEL HATCHER & ASSOCIATES, INC OUR CORE VALUES Our core values are more than just words They guide us and help define who we are 1. INTEGRITY • Tell the Truth • Do the Next Right Thing • Love, Respect & Protect 2. TEAMWORK • Positive "Can Do" Attitude • Coach & Be Coached • Celebrate & Have Fun 3. EXCELLENCE • Expect to Win, Pro Image • Own Your Outcomes • Deliver on Commitments PhotobyGinnyShikle
AUGUST 2022 PAGE 4 MICHAEL HATCHER & ASSOCIATES, INC SURVEY RESULTS: THE GOOD NEWS FIRST You gave us high marks in four areas: Culture & Communications, Role Satisfaction, Leadership, and Relationship with PhotobyGinnyShikle Supervisor The goal for our team is to be 80 percent across the board, which we're proud to have surpassed
AUGUST 2022 PAGE 5 CHER & ASSOCIATES, INC CULTURE & COMMUNICATIONS Survey results show that 83 percent of you approve of our Culture & Communications. We think that's because our CEO, Russ Sneed, 1. MONTHLY SUMMIT MEETINGS We've held Monthly Summit Meetings in the past If we continue with this program, we may shorten these meetings to 30 minutes 2. WEEKLY UPDATES A weekly snapshot of our activities can be sent via an email blast 3. COMMUNICATION ALTERNATIVES Other methods of communication include regular updates to our digital slideshow and social media posts. We've also introduced an employee newsletter that highlights our team, our projects, and our achievements ell the truth. That happens o be our top core value. If ou tell the truth and have a ositive, optimistic outlook, ou're a better teammate. Russ Sneed, CEO PhotobyWendyAdamsPhotography believes in transparency We offer a variety of ways to keep you informed.
AUGUST 2022 PAGE 6 MICHAEL HATCHER & ASSOCIATES, INC ROLE SATISFACTION Survey results show that 82 percent of you are satisfied with your job, and many of you said you have fun! Your satisfaction is very Everyone here is so supportive, anywhere from lower level to senior level management. We have fun, joke around, but also get our work done and team work if someone else needs help. This is honestly one of the best teams I have ever worked with or for. Anonymous Survey Participant PhotobyGinnyShikle important to us, and we want to do all we can to make sure you're happy with the role you play here.
AUGUST 2022 PAGE 7 MICHAEL HATCHER & ASSOCIATES, INC LEADERSHIP Survey results show that 81 percent of you are satisfied with our leadership Thank you for your confidence! Russ Sneed CEO Trey Ball CFO/General Counsel Greg Houston VP of Analytics & Technology Josh Wilder Safety & Training Manager Lana Brown Head of HR/IT Kelly Ogden GM Commercial Sales & Maintenance Ops Jeff Peterman GM Construction Operations Great senior leadership team with a strong vision and plan for where the company is going. Anonymous Survey Participant Michael Hatcher Founder/Chairman
AUGUST 2022 PAGE 8 MICHAEL HATCHER & ASSOCIATES, INC RELATIONSHIP WITH SUPERVISOR Survey results show that 81 percent of you are satisfied with your supervisor PhotobyGinnyShikle The people make the place. Everyone respects each other. We're a team! Anonymous Survey Participant PhotobyGinnyShikle
AUGUST 2022 PAGE 9 MICHAEL HATCHER & ASSOCIATES, INC SURVEY RESULTS: WE HAVE SOME WORK TO DO We're not too proud to admit that the Employee Engagement Survey wasn't 100 percent positive. Based on survey results, our areas of opportunity are Training & Development and Pay & Benefits, and we want you to know that we have a renewed focus on investing in you. For example, to help offset inflation and high gas prices, we spent more than $14,000 this summer PPhotobyGinnyShikle hotobyDeannaCrum to put almost 3,700 gallons of fuel in your personal vehicles and helped you buy groceries by giving you $25,700 worth of Kroger gift cards In addition, our Show Up For Safety incentive program netted you $35,500 for the first quarter and $32,000 in the second quarter. With two more quarters to go, there's still a chance you can earn even more!
AUGUST 2022 PAGE 10 MICHAEL HATCHER & ASSOCIATES, INC TRAINING & DEVELOPMENT We can see that you are eager to learn! Some team members have stated that they would Offer opportunities for learning. Anonymous Survey Participant The constant changes from the top and no promotion from within make it really discouraging when you see so many people be hired on to be over employees that are just as qualified as them but they would maybe need just a little training. Anonymous Survey Participant like additional training opportunities
AUGUST 2022 PAGE 11 MICHAEL HATCHER & ASSOCIATES, INC PAY & BENEFITS We're working on finding solutions to your concerns about pay and benefits. We need a better retirement plan. I do not believe in the ESOP. Anonymous Survey Participant What exactly is ESOP? Can we have a company 401k match instead? Anonymous Survey Participant My only request is more affordable health insurance and a matching 401k. ESOP may be beneficial but it has not been explained to me. Anonymous Survey Participant Pay a little more would make me want to work there. Anonymous Survey Participant More pay!! Times are hard, so more pay for me!! Anonymous Survey Participant
AUGUST 2022 PAGE 12 MICHAEL HATCHER & ASSOCIATES, INC SO, WHERE DO WE GO FROM HERE? Once again, thank you for taking the time to answer our anonymous Employee Engagement Survey, which we assure you is completely confidential. Surveys like this, as well as follow up pulse surveys and polls, are important to you because they provide an outlet to express your feelings, comments, and complaints. We hear you, and we take your responses seriously. Because we appreciate you, we're working on solutions to the issues you've raised. Your feedback will not only help us make the best decisions, but these results will also be transformed into positive change, success, and healthy growth for us all.
