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Joint Priority #4: (cont.)

Improve ongoing training opportunities and tools to enhance employee development

• Count ongoing police continuing education offered through the training management system.

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• Count number of people engaged in Wellness Program or Wellness Events.

• Measure percent of change of at fault accidents by MPD employees.

• Measure the number of use of force events.

Initiatives (Tactics) Metrics

1. Implement Responsive Intelligence curriculum in the training academy to help identify, promote, and increase the emotional and social intelligence competencies with our recruits and also with the selection of candidates.

2. Improve service and wellness of department members by restructuring and enhancing the Peer Program to include oversight by a police psychologist.

3. Restructure and expand services offered under the wellness umbrella with the purpose of improving retention and employee wellness.

4. Align operational tactics and police methodology taught throughout the Department by completing an audit of operational classes offered at The Mesa Police Department.

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• Completion of 3 Responsive Intelligence instructional blocks into the academy.

• % of attrition rates and success rates on the 3rd and 4th set of field problems.

• Completion of Peer Program Restructure.

• Completion of Wellness Program Restructure.

• Implementation of Mentoring Program.

• Implementation of Career Development Program.

• % of training audit complete.

• Training class workflow and documentation procedure instituted.

Joint Priority #5: Increase community engagement.

Council Strategic Priorities Supported: Strong community connections.

Objective 5.1

Improve ongoing training opportunities and tools to enhance employee development.

Key Performance Indicators (KPI)

• Measure social media engagement regarding MPD/ media relations posts.

• Measure the unique interactions of the Annual Police Report.

• Measure officer community engagement contacts.

• Measure views for officer involved shooting media releases.

• Measure number of hits to the Police Transparency Web page.

Initiatives (Tactics) Metrics

Further develop, promote and market community connect methods to achieve greater participation in real time information sharing.

Objective 5.2

Develop and enhance partnerships with the community, businesses, and non-profit organizations.

Key Performance Indicators (KPI)

• Measure the number of partnerships from the Community Engagement rolling calendar.

• Measure school contact community codes.

• Measure the GAIN/ NNO (National Night Out) attendance and partnerships involved.

• # of participants in community connect

Initiatives (Tactics) Metrics

Implement a Downtown Engagement Program in downtown Mesa to create a police presence while increasing positive communication and building relationships with business owners.

• Implementation of Dowtown Engagement Program.

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