Joint Priority #3

The Mesa Police Department’s foundation is built on being a high performing organization comprised of individuals that are exceptionally effective at carrying forth the mission of the Department. To ensure we continue this, we have established exceptional organizational effectiveness as a strategic priority. To be exceptional, Mesa Police will continue efforts to improve the focus of our mission by reviewing citizen requests and ensuring they get the best responder for their needs. For instance, requests for assistance regarding persons experiencing mental illness may be diverted to a crisis line rather than sending officers to the request. The Department will continue efforts to improve organizational effectiveness through the development of future leaders, focusing on exceptional customer service, and strengthening internal communication.