AUGUST 11, 2016
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Medic is pleased to announce that Relief Operations Supervisors Luis Barrera, Scottie Carriker and Brian Smith will all be promoted to Operations Supervisors – Field. Luis, Scottie and Brian will transition into their new roles within the next 45-60 days. This intentional transition lag should help prevent a negative impact to the schedule. As you’re aware, Medic sees an increased amount of vacation leave taken during the summer months, as well as a higher demand on call volume. Please congratulate them via Facebook, Twitter, email, text, or phone call. If all else fails, face to face is ALWAYS recommended! Here’s more about the new Supervisors: LUIS BARRERA Began his career at Medic in 2007. • Completed Medic’s inhouse Paramedic program in 2009. • Holds a BA in Business Administration from UNCC, and has recently completed UNCC’s program for EMS
Management. • Graduate of Medic’s Leadership Development Academy. • Held the titles of Crew Chief, FTO, Tactical Paramedic(SWAT Team) and Relief Operations Supervisor. • Awarded 2016 American Ambulance Association Star of Life Award. SCOTTIE CARRIKER Began his career in EMS in 2004. He joined Medic in 2008. • Graduated from Medic’s in-house Paramedic Program is 2009. • Held the roles of Paramedic NCC, Relief Crew Chief, Crew Chief, Preceptor, Field Training Officer and Relief Operations Supervisor. • Represented the Agency in the North Carolina
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Regional Paramedic Competition each year since 2010. Serves as an instructor for the Ambulance Operations course in the New Hire Academy. Serves as member of the Employee Recognition Team. Graduate of Medic’s, Leadership Development Academy. Awarded 2016 American Ambulance Association Star of Life Award.
BRIAN SMITH Began his career at Medic in 2003. • Has a BA in Psychology from Hampden-Sydney College. • Obtained his Paramedic certification from Carolina’s College of Health Sciences. • Worked for the Department of Defense as a civilian contracted FF/EMT on a Virginia Army National Guard base. • With 20 years in emergency services, Brian, also has experience as a heavy/technical rescue technician, VA and DOD Fire Instructor. • Held the titles of Paramedic CC, FTO, Tactical Paramedic (SWAT Team) and Relief Supervisor. • Graduate of Medic’s Leadership Development Academy. Lastly, Medic would like to extend a sincere thank you to all the individuals involved in the assessment process. With so many outstanding candidates, the final selection was extremely difficult. We are very proud of each person that participated in the process. For more information, please contact Tony Pattillo at antoniop@medic911.com.
As previously noted, the latest Performance Pay Tracking Period began on March 1st. We are striving to meet the Patient Satisfaction goal of a ≥ 65% rating (experience as “Excellent”). In order to create a comfortable margin of performance, while continuing to improve the patient experience, we would like to share some feedback from recent patient focus groups. The two areas that patients value the most are: 1. Communication from the treating crew: “Explain treatment options and procedures” “Provide reassurance and compassionate communication with the patient”
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2. Setting clear expectations: “Set transport length expectation” “Set a triage level expectation before arriving at the hospital”
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BON VOYAGE GILMORE
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AUG COMPLIANCE THU, AUG 11 1400 - 1800 SAT, AUG 13 1600 - 2000
REQUIRED ATTENDANCE Scott Bodien, Tabitha Byers, Brent Cail, MichaelCarter, Ed Clay, Hunter Cromwell, Janine Curlee, Jeffrey Davidson, Kyesha Dula, Jim Emerson, Michael George, Jacob Gooden, Matthew Hestwood, Cathy Jordan, Irina Kerusenko, Eric Koelbl, Jackson Langevoort, Shellye Ledbetter, Matthew Losh, Ron Martin, Casey Miller, Jacob Miller, Beth Pethel, Patrick Pfund, Jason Swick, Claudia Tetenbaum, Nayyar Toqeer, Rebecca Wearmouth and Sterlynn White. PLEASE NOTE: If your Annual Performance Review was in July and you did not attend class, you must contact Amy Broughton to attend a August class.
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INFORMATION UPDATES • Please register for your Corporate Compliance Training session through LMS. • The duration of the Medic Safety & Compliance Training sessions is up to 4 hours. • Attendees will be paid for the total time spent in class. • Each employee, with an Annual Performance Review within that same month, MUST attend one of the available Compliance Training Sessions. • Compliance sessions are held next to the Medic Fitness Center. For more information on Corporate Compliance Class or if you need directions, please contact Amy Broughton at amyb@medic911.com.
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Medic is collaborating with CHS to conduct a study. The study looks at the efficiency of Pelvic binders in comparison to our normal standard of care; in patients with pelvic injuries. The study went live on July 18th. On July 20th, Daniel Geis and Marissa Donnelly did a phenomenal job of recognizing a potential pelvic ring injury and enrolled the patient in the study. Great job Daniel and Marissa! Please remember: enroll any patient that you feel meets the inclusion criteria. If you have any questions, please contact: • Jon Studnek: jonst@medic911.com • Malcolm Leirmoe: malcolml@medic911.com • Allison Infinger: allisoni@medic911.com
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As autumn approaches, many children are heading back to school. Because they spend much of their time in classrooms, schools are an ideal setting to teach and model healthy behaviors. Parents and staff can gear up to improve the health of students and help them achieve academic success [edited].
mins, and minerals are more likely to perform better than students whose diets are heavy in unhealthy foods—like sweets and fried foods. Eating healthy foods and being physically active can result in decreased rates of student absenteeism, fewer behavioral problems, and higher school-wide test scores and grades.
There are a number of ways parents and the school staff can make healthy living easier where kids learn and play. Small changes such as incorporating fun movements into short “physical activity” breaks between lessons or adding more healthy options in the cafeteria can have a collective impact on a school’s environment. Michelle Jones, a mother of two students at Roots Charter School in Washington, DC, recognized the need for the school to provide more opportunities for physical activity throughout the school day. “The obesity rate among children is at an all-time high, so getting our kids to be active is more crucial than ever,” said Michelle. “I want to make sure my children live their lives to the fullest, and getting exercise can help them do that.”
Although changes are already being made in some schools around the country, more can be done.
Healthy students are also better learners. Eating well and participating in regular physical activity not only has health benefits, but also has been linked to better academic achievement by enhancing important skills like concentration and attentiveness. For example, students who eat foods rich in protein, vita-
◙◙ Ask that water be made available throughout the day. ◙◙ Encourage teachers and administrators to reward kids with extra recess, fun pencils and erasers, or time for a special game— rather than with sweet treats. ◙◙ Encourage kids to sign up for after-school sports, running clubs, and other physical activity opportunities offered by the school— or volunteer to lead such activities. ◙◙ Talk with neighbors about forming a walking school bus—taking turns walking with groups of children to and from school. ◙◙ Support safe walking and biking routes to school if the community does not already have them. To read the entire article or just to learn more, visit cdc.gov.