NZ Manufacturer June 2020

Page 1

June 2020

BUY NZ MADE

www.nzmanufacturer.co.nz

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MANUFACTURING TECHNOLOGY Leighs Construction wins Antarctica contract.

PROFILE Stephanie Pretorius.

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™ REAR VIEW ‘Shovel-ready’ projects ignore important aspects of community resilience.

Can we be world class? For more than three decades, Ian Walsh, Managing Director of Intent Group, has been driving improvements in organisations around the globe. Ian understands deeply what is required to deliver and sustain improvement.

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Here he shares his thoughts on what New Zealanders can do to recover from the impacts of the Covid-19 pandemic.

New version 21 is now the current version

I began my career in Australia, running production plants for household products. We had a good team of people, all doing their best. But every day, for varying reasons, the lines and processes would break down. Stan, the fitter, would diagnose the problem, disappear for a while, then return with the tools and equipment to fix the issue. Meanwhile, we stood around, waiting, or headed outside for longer stoppages until the next event. This was normal, and for many companies, it still is. Years later, I co-lead a technology transfer project to Japan. Living and working there was one of the most profound experiences of my life. Over 40 years since WWII, the Japanese post-war recovery was complete, nothing short of miraculous, with their GDP second in the world. They were making everything from cars to electronics. This factory, near Akashi, made paper products and on my first hands-on day, the line ran with no downtime and over 99% efficiency. It just ran and ran, humming with a sense of urgency as product kept coming off the end. We hastened around the machines, checking gauges and materials, quality testing product. Operators adjusted the equipment based on this data and charts. Everyone seemed to know what they needed to do, when and how to do it, and to communicate important information as needed. After four weeks, the line had averaged over 98% and the entire factory was operating over 97% across 13 lines! This was a revelation to me. At the beginning and end

of every shift we reviewed performance and identified opportunities, ensuring a proper shift handover and then went into problem solving. I recall working on one problem that caused only ten seconds of downtime! It felt like I had landed on another planet. How had they managed to achieve this performance?

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Popular belief suggested it was due to the Japanese culture of following instruction without question, but in Japan I was respected, rewarded, engaged and appreciated. I would never let my team down; we were on a mission to get the best possible use out of resources to delight consumers, relentlessly solving problems and sharing knowledge to eliminate and reduce all waste. I have since worked throughout Asia, Europe, the Americas and of course NZ. Only three organisations of the 1,000+ I have experienced are truly outstanding. Perhaps fifty were very good, the majority were mediocre or disappointing. Those three were created by leaders who were committed to a vision, surrounded by allies with a common purpose who relentlessly pursued it, removing roadblocks and inspiring and instilling this new future

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Sales and training—Aust/NZ Region enquiries@baycad.biz - www.baycad.biz 0274847464


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